JPH0662126A - Telephone system - Google Patents

Abstract

PURPOSE:To extend a service without increasing the number of function keys by registering the combinational operation of plural keys correspondingly to one service. CONSTITUTION:In the telephone system where the switching processing is performed between telephone sets 3 and lines 41 to 4n, each telephone set 3 is provided with plural function keys, a memory table 11 where combinational operations of plural function keys and prescribed services correspond to each other, a table retrieval/service execution means 12 which receives operations of function keys and retrieves the memory table 11 to detect a corresponding service in the case of the combinational operation of plural function keys and executes this service.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone system such as an electronic private branch exchange or a key telephone device.

[0002]

2. Description of the Related Art In the telephone system as described above, a telephone connected to the system is provided with a plurality of function keys. In this function key, normally, one service is assigned to one function key. That is, input is made from the maintenance terminal connected to the main body of the exchange, and the memory table is created by the program as shown in FIG. From the maintenance terminal, specify the function key, and
Data indicating a service to be associated with the function key is input (801). This input is the CPU of the exchange
Then, it is detected whether a service is already assigned to the designated function key (802). Here, if the designated key number is vacant, it is detected whether registration is impossible due to the reason that the designated service is assigned to another function key or the like (804). If the registration is possible, the data indicating the service designated in correspondence with the function key is registered and a memory table is created (805). On the other hand, step 80
If it is detected in step 2 that the specified function key number is not available, or if it is detected in step 804 that the specified service cannot be registered, for example, maintenance is performed. Perform error processing such as displaying "input error" on the display screen of the terminal (8
03).

As described above, the memory table is created when the system is started up, etc., and in a normal operation, the above CPU performs processing based on the program of the flowchart shown in FIG. That is, the CPU monitors the operation of the function key (901), and when the operation is performed, detects the corresponding service based on the memory table created above (902). Then, it is detected whether or not the function key is registered (903), and if registered, the corresponding service is executed (904). On the other hand, if there is no registration, it is ignored, a timer is set, and the input of the next function key is awaited (905). Thus, one service is assigned to one function key, a service request by the function key and
The service is executed.

[0004]

However, according to the telephone system as described above, since only one service is associated with one function key, it is necessary to increase the number of services to be executed. As a result, it becomes necessary to add function keys, the surface of the casing of the telephone becomes large, and the number of keys increases, resulting in many malfunctions.

The present invention has been made to solve the problems of the conventional telephone system as described above, and an object thereof is to increase the number of services without increasing the number of function keys. Moreover, it is to provide a telephone system configured such that the service is not executed by an erroneous operation.

[0006]

Therefore, in the present invention, in a telephone system for performing exchange processing between a telephone and a line, the telephone is provided with a plurality of function keys,
A memory table in which a combination operation of a plurality of function keys is associated with a predetermined service and an operation of the function key are received, and when the operation is a combination of a plurality of function keys, the memory table is searched. Then, the corresponding telephone service is detected, and the telephone system is constituted by providing table search / service executing means for executing the relevant service.

[0007]

According to the above structure, a combination of a plurality of function keys is registered corresponding to one service, so that the number of services can be increased without increasing the number of function keys. Moreover, for a predetermined service, a predetermined function key must be combined and operated, and it is possible to prevent a problem that an unintended service is provided.

[0008]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows a configuration example according to the embodiment of the present invention. Private branch exchange (simply called exchange) 1
Are connected to the network via lines 41 to 4n, and perform exchange operations between the extension telephones 3 ... and the lines 41 to 4n or between the extensions. A maintenance terminal 2 is connected to the exchange 1, and a memory table in which a service corresponding to a function key is registered can be created from the maintenance terminal 2.
In the exchange 1, the CPU uses a program and data stored in a memory to control each unit through an interface, obtains data from each unit to perform an exchange operation, a service execution, and a memory table creation operation. . That is, CP
In the memory of U, as shown in FIG. 2, a call control program for controlling communication of station lines and extensions, rewriting of subscriber data, station data, change of memory area, notification display to maintenance person, etc. are performed. A maintenance management program and a database management program that manages a database of operation records of the exchange are included, and operations are performed based on these.

Maintenance terminal 2 in the system shown in FIG.
As shown in FIG. 3, the display unit 2 including an LCD or the like.
Key group 2 consisting of 1, numeric keypad, character keys, function keys, etc.
2 is provided. The maintenance person can operate the keys of the key group 22 to create a memory table in which the correspondence between the function keys of the telephone and the service is stored.

FIG. 4 shows a main part of the telephone 3. A dial key 32 is provided on the right side of the handset 31, and a function key 33 is provided below the dial key 32.
Is provided. The service corresponding to the function key 33 can be registered by the maintenance terminal 2 described above.

The memory of the exchange 1 is provided with a function key / service correspondence table 11 shown in FIG.
In this embodiment, the function key / service correspondence table 11 includes a memory table 11a for registering correspondence between a combination of a plurality of function keys and a service, as shown in FIG. 5, and one function key and a service. It is composed of a memory table 11b for registering the correspondence. Then, in this embodiment, the exchange 1 receives an input from the maintenance terminal 2,
A table creating means 13 for storing a combination operation of a plurality of function keys of the telephone 3 and a predetermined service in the memory table 11a in association with each other, and a function key 33 of the telephone 3.
When a combination of a plurality of function keys is received, the memory table 11a is searched to find a corresponding service, and a table search / execution of the service is executed.
A service execution means 12 is provided. The table creating means 13 is realized by the program shown in FIG. 6 stored in the memory, and the table search / service executing means 12 is realized by the program shown in FIG. 7 also stored in the memory.

First, the operation of the table creating means 13 will be described. The maintenance person operates a predetermined key of the key group 22 of the maintenance terminal 2 to indicate that the service is to be registered in association with the function key, and data indicating the content of the service and one function for the service. It is indicated whether or not the keys are made to correspond (601). Upon receiving these inputs, the CPU
It is determined whether the number of function keys associated with the service is "1" (602). If the number of function keys is "1", the memory table 11b is created in step 607 using the program of the flowchart as shown in FIG.

On the other hand, if the number of function keys associated with the service is plural, the input of the function key numbers (F1, F2, ...) Associated with the service is fetched (60).
3). Then, it detects that all the necessary information has been input and stocks the numbers related to the input (604). If all the required function key numbers have been input, respond by checking if the same service is registered. It is detected whether or not the additional registration is possible (605)). Here, if registration is not possible,
Error processing such as displaying "input error" on the display screen 21 of the maintenance terminal 2 is performed (606). If the registration is possible, the function key number is written in the memory table 11a in the order of input, the data indicating the corresponding service is written, and the number indicating how many function keys correspond is written. The registration of the function key corresponding to the service is completed (607).

As described above, the memory table 11
When a and 11b are created and the function key 33 of the telephone 3 is operated in a normal operation, the CPU operates as the table search / service executing means 12.

The CPU monitors the operation of the function key 33 of the telephone 3 (701). When a function key is entered,
Stock this and set the timer (70
2). Then, the time-up and the input of the next function key are monitored (703, 704). When the next function key is operated, it is stocked again and the timer is set (702). In this way, when the operation of the function key is not performed for the predetermined time and the time is up, it is detected whether or not the operation of the stocked key is "1" (7
05), if it is "1", the memory table 11b
Is searched for the corresponding service and this service is executed (706).

On the other hand, when there are a plurality of stock key operations, the memory table 11a is searched to detect the corresponding service (707). Upon detection, the CPU first detects a match based on the number of times the key is operated, and then checks the match with the registered function key number in the order of operation of the function keys. As a result of the search, the presence or absence of registration is determined (708), and if not registered, error processing is performed (709). If registered, the service detected by the search is executed (710).

The service here is not particularly limited, but in the case of associating the service with the combination operation of the function keys, for example, cancellation of prohibition of station line transmission can be mentioned. In this way, it is difficult to make an outgoing call to the central office line, and as a result, unnecessary outgoing call can be prevented.
Needless to say, a combination of function keys includes a case where the same function key is operated a plurality of times.

[0018]

As described above, according to the present invention,
Since a combination operation of a plurality of function keys is registered corresponding to one service, even if the number of function keys is not increased,
This has the effect of increasing the number of services. In addition, for a predetermined service, a predetermined function key must be operated in combination, and caution is required for the operation, so that it is possible to prevent a problem in which an unintended service is provided.

[Brief description of drawings]

FIG. 1 is a block diagram of a telephone system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a program used in an embodiment of the present invention.

FIG. 3 is a configuration diagram of a maintenance terminal used in an embodiment of the present invention.

FIG. 4 is a configuration diagram of a main part of a telephone used in an embodiment of the present invention.

FIG. 5 is a diagram showing a memory table created in an embodiment of the present invention.

FIG. 6 is a flowchart for explaining the operation of the embodiment of the present invention.

FIG. 7 is a flowchart for explaining the operation of the embodiment of the present invention.

FIG. 8 is a flowchart for explaining the operation of the conventional example.

FIG. 9 is a flowchart for explaining the operation of the conventional example.

[Explanation of symbols]

1 Switch 2 Maintenance Terminal 3 Telephone 11 Function Key / Service Correspondence Table 12 Table Search / Service Execution Means 13 Table Creation Means 21 Display Section 22 Key Group 31 Handset 32 Dial Keys 33 Function Keys

Claims (2)

[Claims] 1. A telephone system for performing exchange processing between a telephone and a line, wherein the telephone is provided with a plurality of function keys, and a combination operation of the plurality of function keys and a predetermined service are associated with each other. Memory table and the operation of the function key, and when this operation is a combination of a plurality of function keys, the memory table is searched to detect a corresponding service, and a table search / execution of the service is executed. A telephone system comprising a service executing means. 2. A telephone system for performing an exchange process between a telephone and a line, wherein the telephone is provided with a plurality of function keys, and a combination operation of the plurality of function keys and a predetermined service are associated with each other. A table, an input means used for inputting data and commands, and a table creating means for receiving an input from the input means and storing a combination operation of a plurality of function keys and a predetermined service in the memory table in association with each other. When the operation of the function key is performed and the operation is a combination of a plurality of function keys, the memory table is searched to detect a corresponding service, and table search / service execution for executing the service is performed. A telephone system comprising: