JPH0659983U - Guidance device for customer processing machines - Google Patents

Abstract

(57) [Summary] [Purpose] For customer service panels such as automatic ticket vending machines and automatic checkout machines,
When the user has a display screen for displaying guidance to the user, the visually impaired person can understand the content of the guidance. [Composition] A braille cell is provided on a customer service panel, and a controller for driving and controlling the braille cell according to the display content of a display screen is provided.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 The present invention is a plan for instructing a user of a station service device such as an automatic ticket vending machine or an automatic settlement machine, an ATM, or a customer processing machine such as various automatic vending machines, how to use it. The present invention relates to a device, and more particularly, to a device capable of guiding a visually impaired person in Braille.

[0002]

[Prior art]

 Guidance to visually impaired persons in conventional customer processing machines such as ATMs and automatic ticket vending machines is provided by attaching a braille tape to a customer service panel (for example, Japanese Patent Laid-Open No. 61-193181).

[0003]

[Problems to be solved by the device]

 However, the above-mentioned conventional guide device for visually impaired persons has the drawback that the guide content is fixed and lacks kindness because the guide content is in Braille tape.

For example, in the case of a guide device of an automatic ticket vending machine, there is no problem even if fixed guidance by Braille tape is used at the amount button or the money insertion point, but there are changes such as the automatic ticket vending machine being out of order. The guidance to do so could not be provided with Braille tape, and therefore, visually impaired people might try to buy a ticket at a dormant vending machine at rest.

Therefore, the present invention has been made in order to solve the above-mentioned drawbacks, and the purpose thereof is to counter customers such as an automatic ticket vending machine that can accurately guide changing guide contents. It is to provide a guide device for a processor.

[0006]

[Means for Solving the Problems]

 In order to achieve the above object, the guide device for a customer processing machine according to the present invention displays a guide to the user on the customer service panel of the main body of the customer processing machine, such as an automatic ticket vending machine or an automatic checkout machine. A guide device for a customer processing machine having a display screen is characterized in that a braille cell is provided on the customer service panel and a control means for controlling the driving of the braille cell according to the display content of the display screen is provided.

[0007]

[Action]

 In the above structure, the control means drives and controls the Braille cell according to the display content of the display screen. For this reason, the visually impaired person can know the operating state of the customer processing machine when it is not operating, etc. through the Braille cell.

[0008]

【Example】

 Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a front view when an automatic ticket vending machine is used as a customer processing machine. The main body (hereinafter, referred to as a main body) a of the automatic ticket vending machine has an operation of the main body a on an upper portion of a customer service panel 1. A display screen 2 is provided to allow passengers (passengers) to know the status and the like.

Like the well-known automatic ticket vending machine, the customer service panel 1 below the display screen 2 is provided with a button group 3 for selecting and purchasing a predetermined ticket, and although not shown, each button A Braille sticker for displaying the contents of the button is attached to the lower position of the button.

The Braille cell 4 is provided below the button group 3. The Braille cell 4 is composed of a plurality of well-known Braille cell blocks 4'which are arranged in parallel horizontally so that one character (one number) can be displayed by one Braille cell block 4 '.

As shown in FIG. 2, the Braille cell block 4 ′ has a soft film 4 a stretched on its front surface, and a plurality of movable pins 4 b, 4 b ... Are provided on the back surface side of the soft film 4 a. It is provided. The movable pins 4b, 4b ... Are driven by a well-known piezo actuator 4c controlled by a controller C that controls the main body a as a whole.

The shift switch 5 is pressed when it is desired to change the display content of the braille cell 4, and is provided on the right side of the braille cell 4.

At the lower part of the customer service panel 1, a ticket issuing unit 10 having a coin insertion slot 6, a bill insertion slot 7, a ticket issuing slot 8 and a change return slot 9 is provided, as in the known vending machines. Although not shown, a Braille sticker is attached in the vicinity of the coin insertion slot 6 and the bill insertion slot 7 as in the known automatic ticket vending machine.

FIG. 3 is a block diagram showing an electrical configuration of the controller C, which is a central processing unit (which performs arithmetic processing using a system program stored in the ROM 11 and working data stored in the RAM 12 ( CPU) 13.

The CPU 13 is connected to a ticket issuing unit 15 and a money unit 16 (not shown in FIG. 1) via an I / O unit 14, and a display driver 17 for the display screen 2 and a shift key driver for the shift switch 5 are connected. 18 and the braille cell driver 19 of the braille cell 4 are respectively connected.

In the automatic ticket vending machine having the above-mentioned configuration, when the main body a is operating normally, the characters “on sale” are displayed on the display screen 2 via the display driver 17 and the braille cell 4 is displayed. Also, through the Braille cell driver 19, the similar "on sale" guidance is displayed in Braille. Therefore, even a visually handicapped person can know that the main body a is operating normally and can purchase a ticket.

When a visually handicapped person purchases a ticket, he / she wishes to follow the Braille sticker (not shown) attached to each button of the button group 3, as in the conventional case. You can buy tickets.

By the way, as shown in the display screen 2 of FIG. 1, when the main body a is “suspended” due to a failure or the like, the Braille cell 4 is in the same “suspended” state via the Braille cell driver 19. The proposal is displayed in Braille. Therefore, the visually impaired person can know that the main body a is not in operation by touching the braille cells 4 even if the visually impaired person cannot visually know the rest of the main body a.

Since the guide on the display screen 2 is a relatively short sentence, a series of Braille cell blocks 4 ′, 4 ′ is sufficient. However, for example, in the case of a long guide such as a hall guide, the shift switch 5 is used. By pressing, the display contents of Braille cell 4 can be shifted and the guidance contents can be known.

In the above embodiment, the main body is an automatic ticket vending machine, but it may be an automatic checkout machine or other various automatic vending machines.

[0021]

[Effect of device]

 Since the guide device for a customer processing machine according to the present invention is provided with a Braille cell on the customer service panel and a control means for driving and controlling the Braille cell in accordance with the display contents of the display screen, it can be provided to the visually impaired person as a main unit. It will be possible to provide guidance on operating conditions via Braille cells.

[Brief description of drawings]

FIG. 1 is a front view of a main body of the present invention when used as an automatic ticket vending machine.

FIG. 2 is a cross-sectional view of a Braille cell block.

FIG. 3 is a block diagram showing an electrical configuration of a controller C.

[Explanation of symbols]

1 Customer service panel 2 Display screen 4 Braille cell 4'Braille cell block 5 Shift switch a Automatic ticket vending machine main body (to customer processing machine main body (main body)) C Controller

Claims (1)

[Scope of utility model registration request] 1. A guide device for a customer processing machine, comprising a display screen for displaying guidance to a user on a customer service panel of a main body of the customer processing machine, such as an automatic ticket vending machine or an automatic checkout machine. A guide device for a customer processing machine, comprising a braille cell and a control means for driving and controlling the braille cell in accordance with the display contents of the display screen.