JPH06165237A - Response system for incoming call - Google Patents

Abstract

PURPOSE:To display the title of an incoming call destination or the like simultaneously with an incoming call by the sub address number of PBX direct inward dialling. CONSTITUTION:When an operator inputs tone sub address number and the title of the incoming call destination from a KBD 122 to a DTE 120, the sub address number of PBX direct inward dialling and the title of the incoming call destination are registered in a MEM 123 as a FL 124. A SUB 6 originates a call addressed to a DTRE 100 by PBX direct inward dialling through a NW 5 to a DPBX 10. A CCE 2 transfers the sub address number through a TRK to which the call has come into, control signal lines 11 and 12 and a DLC 3 to the DTRE 100 and instructs an incoming call processing at the same time. A DCE 110 performs the incoming call processing and at the same time, informs the DTE 120 of the sub address number. The DTE 120 reads the title of the incoming call destination from the FL 124 inside the MEM 123 by the sub address number of PBX direct inward dialling and displays it at a DPY 121.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an incoming call answering system, and more particularly to an incoming call answering system with an incoming call destination automatic display function for displaying the name of the called party almost simultaneously with an incoming call.

[0002]

2. Description of the Related Art In a conventional multi-line group method, an incoming call answering method has generally been a method of notifying a called party of all incoming calls by using a ringer or a lamp.

Further, when the caller is an outside line, a ringing tone different from that of the extension line is sounded to notify the callers separately.

[0004]

These conventional incoming call answering systems have no particular problem when the destination terminal is limited to one in the single line method.

However, in the case of the multi-line group method, there is a problem in that in order to recognize who the call is coming in, it cannot be recognized unless the caller answers the call and asks the caller.

[0006]

The incoming call answering system of the present invention comprises a digital private branch exchange and a digital terminal connectable thereto, and the name of the called party is displayed at the same time as the incoming call by the sub address number of the PBX dial-in. Is characterized by.

The digital private branch exchange is a PBX.
When the dial-in call is received, the sub-address number is provided as a control signal to the destination digital terminal, and the digital terminal comprises a data line terminating device unit and a data terminal device unit. Communication control means connected to the digital private branch exchange to control communication and control communication of control signals, multiline control means capable of multiline control, and the subaddress number from the control signal sent from the digital exchange. Notifying the data terminal device unit, the data terminal device unit is provided with hardware of a personal computer including a central control unit, a display screen, an external storage device and a keyboard, and the sub address number notified from the data line termination unit is provided. An operation for automatically searching and displaying the name of the recipient at the keyword. And having a computing system and database software.

[0008]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings. FIG. 1 is a system block diagram showing an embodiment of an incoming call answering system of the present invention.

First, the configuration of the digital terminal 100 will be described. A digital terminal (hereinafter DTRE) 100 includes a data line terminal unit (hereinafter DCE) 110 and a data terminal device unit (hereinafter DTE) 120.

The DTE 120 is connected to a display (hereinafter DPY) 121, a keyboard (hereinafter KBD) 122 and an external storage device (hereinafter MEM) 123, further has a CPU (not shown) inside, and an operating system (hereinafter OS). And is controlled by database software.

Next, a database file of the sub-address number of the PBX dial-in and the name of the called party (hereinafter referred to as F
A method of creating L) 124 and L) 124 on the MEM 123 will be described.

The operator uses the KBD 122 to input the subaddress number and the name of the called party into the DTE 120.
Since the input data is displayed on the DPY 121, it is recognized and a registration operation is performed, and the sub address number of the PBX dial-in and the name of the called party are set to FL1 on the MEM 123.
Register as 24.

Next, the operation of the incoming call answering method with the incoming call destination automatic display function of this embodiment will be described.

A general telephone (hereinafter, SUB) 6 is connected to a digital private branch exchange (hereinafter, DPB) via a public network (hereinafter, NW) 5.
X) 10 by PBX dial-in DTRE100
Call to the address. The central control unit (hereinafter CCE) 2 receives the trunk circuit (hereinafter TRK) that received the call, control signal lines 11 and 1
The PBX dial-in sub-address number is transferred to the DTRE 100 via the digital signal line 2 and the digital line circuit (hereinafter, referred to as DLC) 3, and a control signal for instructing incoming call processing is transmitted.

The DCE 110 of the DTRE 100 performs incoming call processing and at the same time notifies the DTE 120 of the sub-address number of PBX dial-in. DTE120 is ME
The name of the called party is read from the FL124 in the M123 by the sub-address number of the PBX dial-in, and DPY1
The name of the called party is displayed on 21.

The call between the SUB 6 and the DTRE 100 is carried out via the NW 5, TRK 4, switch (hereinafter SW) 1 and DLC 3 as is generally known.

[0017]

As described above, according to the present invention, the digital private branch exchange notifies the digital terminal of the PBX dial-in sub-address number as a control signal, and the digital terminal uses the sub-address number as a keyword by the database function to set the destination. Since it is possible to automatically recognize and display the recipient's name etc. at the same time as the incoming call, even in the case of the multi-line group method, the recipient is specified and the subscriber of the digital terminal responds to the incoming call. It has an effect that it becomes possible to recognize before.

Further, even when the called party is absent and another person takes over the telephone, there is an effect that it is possible to appropriately respond on behalf of the called party.

[Brief description of drawings]

FIG. 1 is a system block diagram showing an embodiment of an incoming call answering system of the present invention.

[Explanation of symbols]

 1 Switch (SW) 2 Central Control Unit (CCE) 3 Digital Line Circuit (DLC) 4 Trunk Circuit (TRK) 5 Public Network (NW) 6 General Telephone (SUB) 10 Digital Private Branch Exchange (DPBX) 11, 12 Control Signal Line 100 Digital Terminal (DTRE) 110 Data Circuit Termination Unit (DCE) 120 Data Terminal Unit (DTE) 121 Display (DPY) 122 Keyboard (KBD) 123 External Storage Device (MEM) 124 Database File (FL)

Claims (2)

[Claims] 1. An incoming call answering system comprising a digital private branch exchange and a digital terminal connectable thereto, and the name of the called party is displayed at the same time as the incoming call by a sub address number of PBX dial-in. 2. The digital private branch exchange comprises a transmitting means for transmitting the subaddress number as a control signal to a digital terminal at the destination when a PBX dial-in is received, and the digital terminal comprises a data line terminal unit and a data terminal unit. The data line terminal unit is connected to the digital private branch exchange, communication control means for controlling a call and communication of control signals, multiline control means capable of multiline control, and the digital exchange The subaddress number is notified from the sent control signal to the data terminal device unit, and the data terminal device unit is provided with hardware of a personal computer including a central control unit, a display screen, an external storage device and a keyboard, and the data Use the sub address number notified from the line termination unit as a keyword. An incoming call answering method comprising an operating system and database software for automatically searching and displaying the name of a recipient.