JPH0548728A - Exchange processing system - Google Patents

Abstract

PURPOSE:To obtain specified information including advertisement information on an enterprise to a calling subscriber who desires the information until a connection with a called subscriber is completed or while the timing of the connection with the called subscriber is sent. CONSTITUTION:An information offering device 13d is connected to a digital exchange 13 and 'information reception data' showing whether each subscriber desires to be offered information is stored in a storage device 13c. When the calling subscriber 11 calls, a central controller 13b refers to the 'information reception data' on the calling subscriber 11 to judge whether the calling subscriber desires to be offered the information; when so, the calling subscriber 11 and information offering device 13d are connected before a communication path connection with the called subscriber 12 is made, and the specified information is offered to the calling subscriber. After the information is offered, the communication path between the calling subscriber 11 and called subscriber 12 is connected.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to an exchange processing system,
In particular, the present invention relates to an exchange processing system in which an information providing device for providing various information to a calling subscriber is provided in a switch and a predetermined information is sent from the information providing device to the calling subscriber in a series of call connection processes.

[0002]

2. Description of the Related Art A conventional exchange has a call connection function between a calling subscriber and a called subscriber as its primary purpose. Therefore, a faster and more reliable call connection is displayed by its performance. It has been pursued exclusively as something to do. However, in recent years, an exchange that is more convenient and can cope with diversified people's lives has been emphasized by adding various different functions in addition to the original functions. For example, subscribers are required to have exchanges having various information providing service functions.

For this reason, recent exchanges have a function of providing the calling subscriber with information corresponding to the telephone number when the calling subscriber dials a predetermined telephone number. For example, by dialing a predetermined number, it is possible to receive information services such as a time signal and a weather forecast. In addition, the exchange sends information according to these states to the calling subscriber when the telephone number is mistakenly dialed, the line is busy, or the destination telephone number is not used. It also has a function to do.

[0004]

It takes a certain period of time from when a call is made until the connection with the called subscriber is completed. Therefore, it is convenient for the calling subscriber if the predetermined information can be provided to the calling subscriber during this period or by delaying the connection timing with the called subscriber. Further, if it is possible to provide the calling subscriber with the advertising information or commercial information of the company, it becomes a powerful advertising means. However, conventionally, there has been no function of providing predetermined information to the calling subscriber before making such a call connection.

In view of the above, the object of the present invention is to provide a calling subscriber who desires to be provided with information before the connection with the called subscriber is completed or by delaying the timing of connecting with the called subscriber. Is to provide an exchange processing method for providing the information of. Another object of the present invention is to provide an exchange processing method capable of providing corporate advertising information or commercial information to a calling subscriber who desires to provide information. Still another object of the present invention is to provide an exchange processing method in which a telephone can be used as a means for advertising a company.

[0006]

FIG. 1 illustrates the principle of the present invention. Reference numerals 11 and 12 are telephone terminals, 11 is a calling side terminal (calling subscriber), and 12 is a receiving side terminal (callee).
And Reference numeral 13 is a digital exchange, 13a is a speech path circuit, 13b is a central control unit, 13c is a storage unit, and 13d.
Is an information providing device that stores various information, reproduces predetermined information, and provides it by voice.

[0007]

The information providing device 13d is connected to the exchange 13, and "information reception data" indicating whether or not each subscriber desires to provide information is stored in the storage device 13c. When the calling subscriber 11 makes a call, the central controller 13b refers to the "information reception data" of the calling subscriber 11 to determine whether the calling subscriber wants to provide information, and makes a request. In this case, before making a communication path connection with the called subscriber 12, the calling subscriber 11 and the information providing device 13d are connected to provide predetermined information to the calling subscriber, Calling subscriber 11
A communication path connection is established between the called party and the called party 12, and if the calling party does not wish to provide information, the communication path is established immediately with the called party. As a result, the predetermined information can be provided to the calling subscriber who wants to provide the information until the connection with the called subscriber is completed or the connection timing with the called subscriber is delayed, and the exchange is switched. Information provision service
The screw function can be improved.

Further, when the information to be provided is advertisement information, the charging start time is delayed by a predetermined time to give preferential treatment to the calling subscriber in terms of charges, and furthermore, the called subscriber is subscribed at the time of call origination payment. If you provide advertising information or commercial information of the company that is the calling party, it will be advantageous for both the calling subscriber and the called party to use the telephone as a means of advertising. ..

[0009]

EXAMPLES In the overall configuration diagram 2 is an embodiment diagram of the present invention, it is denoted by the same reference numerals as in FIG. 1. In the figure, 11 and 12 are telephone terminals, 11 is a calling side terminal (calling subscriber A), 12 is a receiving side terminal (callee B), and 13 is a digital exchange.

In the digital exchange 13, 13a is a communication path circuit, 13b is a central processing unit (CPU), 13c is a main storage device, 13d is an information providing device for storing various information by voice and reproducing predetermined information, Reference numeral 13e is a service trunk, 13f and 13g are subscriber circuits, 13h is a scan circuit for identifying off-hook / on-hook or dial numbers of a telephone terminal and shown to the central control unit 13b, and 13i is data from the scan circuit. 13b is a signal distribution circuit for transmitting a path connection request from the central controller to the communication path circuit 13a, and 13j is a dial-to circuit.
And a ringback tone transmission circuit 13k.

A subscriber data storage area 13c-1 is provided in the main storage device 13c, and subscriber data is stored for each subscriber. The subscriber data includes "information reception data" indicating whether or not to receive information when making a call. For example, if the "information reception data" is "1", the reception is desired, and if the "information reception data" is "0", the reception is not desired. When the information providing device 13d can provide various information by voice, the information number corresponding to the information to be received can be set as the "information reception data". As the information provided from the information providing device 13d, various information (publication information, company advertisement information, exchange rate information, traffic information, etc.) can be considered, but in the embodiment of FIG. 2, advertisement information is stored. And

Overall Operation FIG. 3 is a flow chart of the exchange processing system of the present invention, and FIG. 4 is an explanatory diagram of a signal transmission / reception procedure between a calling subscriber, a called subscriber and an exchange. It is assumed that the calling subscriber A and the called subscriber B are both accommodated in the same exchange. When the central control unit 13b of the exchange detects that the calling subscriber A goes off-hook via the scanning circuit 13h, it analyzes the call origination by referring to the subscriber data of the calling subscriber A (for example, whether the telephone charge is paid). Etc.) (step 101), and if the call is possible, the subscriber circuit 13f of the calling subscriber A and the dial tone sender 13j are connected to the call path circuit 13a, and the calling subscriber A is called. In response, a dial tone (DT) is heard (step 102, FIG. 2).

When the calling subscriber A sends the first digit, the central control unit 13b receives the digit via the scan circuit 13h (step 103), and the subscriber circuit 13f and the dial circuit are sent to the speech path circuit 13a. Transmission circuit 13j
The path between them is opened (step 104). Then, the "information reception data" included in the subscriber data of the calling subscriber A
Is referred to and it is determined whether the calling subscriber A desires to receive information (step 105).

When the calling subscriber desires to receive information, the subscriber circuit 13f of the calling subscriber A and the service trunk 13e are connected to each other and the information providing device 13d is activated to perform, for example, telephone communication. Communicate the advertising or commercial information of the network operator to the calling subscriber A (step 10).
6, FIG. 2). It should be noted that the time for providing the advertising information to the calling subscriber A is set in advance, and after the calling subscriber A sends all the dial digits, the subsequent call processing is continued until the time elapses. Hold.

When the information provision is completed after a lapse of a predetermined time (step 107), the connection between the subscriber circuit 13f and the service trunk 13e is disconnected and the information providing device 1
The reproduction operation of 3d is stopped (step 108).

When the opening of the service trunk is completed, or when the calling subscriber A does not want to receive information in step 105 and receives all dial digits (step 1)
09), analyzes the received digits to obtain the called party B, and then refers to the subscriber data of the called party B to analyze the state (whether the telephone charge is paid, busy, or the telephone number is used). (Step 110), and if the call path connection is possible, the call to the called subscriber B is started and the call circuit 13a is connected to the subscriber circuit 13f.
And the ringback tone sending circuit 13k are connected to send a ringback tone (RBT) to the calling subscriber A (step 111, FIG. 2).

When the off-hook of the called subscriber B is detected,
The call to the called subscriber B is stopped, the connection between the subscriber circuit 13f and the ringback tone sending circuit 13k is disconnected, and the calling subscriber A and the called subscriber B are connected to each other for charging. It starts (step 112, FIG. 2), and thereafter, normal call processing is performed.

Second Embodiment of the Present Invention FIG. 5 is a flow chart of another exchange processing method of the present invention.
The same parts as those in the flowchart of FIG. 5, the point different from FIG. 3 is that the charging start time is delayed (enclosed by a dotted line). When the calling subscriber A hears the advertisement information or commercial information of the company at the time of calling,
It causes some trouble. Therefore, it is necessary to give preferential treatment to the caller who heard the advertisement information in terms of call charges.

Therefore, in the second embodiment, after the advertisement information has been provided (step 108), the incoming call is analyzed and a call is made based on the analysis result (steps 110 and 111).
If off-hook of called party B is detected, calling party A
And called party B are connected. Then, it is judged whether the advertisement information has been provided (step 201). If the information has not been provided, the billing starts immediately, and if the information has been provided, wait for a predetermined time to elapse (step 20).
2) Then, charging is started. As a result, the calling subscriber who hears the advertising information is given preferential treatment in terms of charges. When the "information reception data" included in the subscriber data of the calling subscriber indicates that the information reception is desired, it is determined that the information has been provided. As an operation method of the second embodiment, for example, the following can be considered. That is, a company asks a company to buy a certain period of time for each exchange, and if a call is made during that period of time, the advertising information of the company is broadcasted, and the calling subscriber who hears the advertising information is charged. On the aspect, take the above-mentioned preferential treatment.

Third Embodiment of the Present Invention FIG. 6 is a flow chart of another exchange processing method of the present invention.
This is a case of providing advertisement information or commercial information of a company that is a called subscriber at the time of making a cash on delivery call. In this embodiment, in advance, the subscriber data includes "information provision data" indicating whether or not the advertisement information is desired to be provided,
In addition, the advertisement information is stored in the information providing device 13d for each subscriber.

When the central control unit 13b of the exchange detects that the calling subscriber A goes off-hook via the scanning circuit 13h, it performs a call origination analysis by referring to the subscriber data of the calling subscriber (step 301), If the call is possible, the subscriber circuit 13f of the calling subscriber A is sent to the call path circuit 13a.
And the dial tone sending circuit 13j are connected, and the calling subscriber A is told the dial tone (step 30).
2).

When the calling subscriber A sends out the first digit, the central control unit 13b receives the digit via the scan circuit 13h (step 303), and the subscriber circuit 13f and the dial circuit are sent to the speech path circuit 13a. Transmission circuit 13j
The path between them is released (step 304). After that, if all dial digits after the second digit are received, the received digits are analyzed to obtain the called subscriber B, and the status analysis is performed by referring to the subscriber data of the called subscriber (steps 304 to step). Three
06).

If the call path connection is possible by the state analysis, it is judged whether or not it is a free dial (call payment) by referring to the received dial number (step 308). Performs call processing and, if it is a free dial, refers to the "information provision data" included in the subscriber data of the called subscriber to determine whether or not the called subscriber desires to provide the advertising information. Yes (Step 30
9).

If the advertisement information is not desired to be provided, normal call processing is performed, and the calling subscriber A and the called subscriber B are connected by the off-hook of the called subscriber to start charging. Communication control is performed (steps 310 and 311). On the other hand, when it is desired to provide the advertising information, the subscriber circuit 13f of the calling subscriber A and the service trunk 13e are connected to each other, and the information providing device 13d is replayed to control the called subscriber. The advertising information of B is transmitted to the calling subscriber A (step 312), and the charging of the called subscriber B is started immediately (step 313).

The time for providing the advertising information to the calling subscriber is set in advance, and when the information provision is completed after the elapse of the time (step 314), the subscriber circuit 13f and the service trunk 13e are connected. The connection is disconnected and the reproducing operation of the information providing device 13d is stopped (step 315). Thereafter, the call processing is performed, and the calling subscriber A and the called subscriber B are connected by the off-hook of the called subscriber B (step 31).
6).

Modifications of the Present Invention In the above- described embodiments, the case of a call within the local station is described, but the present invention can be similarly applied to a relay call with a relay station interposed.
Further, in the above embodiment, whether or not to receive the information provision is stored in the subscriber data, but when the call is made, the special number is dialed to select whether or not the predetermined information is received. You can also

Further, in the above description, the advertisement information and the like are provided only for a preset time, but various modifications using call state change points are also conceivable. For example, a relay call generally requires a relatively long time to call the called subscriber, as compared with a local call. Therefore, it is possible to connect the calling subscriber and the information providing device during the period until the called subscriber B is called, and to provide the calling subscriber with the advertisement information.

FIG. 7 is a diagram for explaining the operation of the exchange in such a case. When the first digit is received from the calling subscriber A,
The exchange 1 connects the calling subscriber A, the service, and the rank 13e to provide the calling subscriber A with predetermined information from the information providing device 13d. At the same time, the dial number of the called party B reaches the exchange 2 which accommodates the called party B. When the exchange 2 determines the called subscriber, the exchange 2 sends a "call start notification" to the exchange 1 accommodating the calling subscriber A via the transit exchange, and the exchange 1 receives the "call start notification". , Disconnects the connection between the calling subscriber A and the service trunk 13e to end the information provision, and thereafter, according to a normal call processing operation, establishes a call path between the calling subscriber A and the called subscriber B. Set. In this case, since the providing time is indefinite, the usage method for the purpose of improving the service by providing general music or the like is more appropriate than providing the advertisement information.

Although an analog call has been described above, it is also possible to provide an advanced call to a digital call or a TV image call. Also, instead of providing only promotional information,
It is possible to provide various information such as bulletins, information from network operators, traffic information, and exchange rates. Although the present invention has been described above with reference to the embodiments, the present invention can be variously modified according to the gist of the present invention described in the claims, and the present invention does not exclude these.

[0030]

As described above, according to the present invention, the information providing device is connected to the exchange, and "information reception data" indicating whether or not each subscriber desires to provide information is stored so that a call is made. If there is, refer to the "information received data" of the calling subscriber to determine whether the calling subscriber wants to provide information, and if so, establish a communication path connection with the called subscriber. Before performing the procedure, connect the calling subscriber and the information providing device, provide the calling subscriber with predetermined information, and after providing the information, connect the communication path between the calling subscriber and the called subscriber. I configured it to
It is possible to provide predetermined information to the calling subscriber who wishes to provide information until the connection with the called party is completed or while delaying the connection timing with the called party, and to provide information from the exchange. The service function can be improved.

Further, according to the present invention, when the information to be provided is advertisement information, since the charging start time is delayed by a predetermined time, it is possible to give preferential treatment to the calling subscriber in terms of charge. There is a merit to the calling subscriber and the telephone can be used as a means of advertising.

Further, according to the present invention, the information providing device is connected to the exchange, and "information providing data" indicating whether or not each subscriber desires to provide the advertising information is stored and the cash on delivery is issued. At the time of calling, refer to the "information provision data" to determine whether the called subscriber wants to provide the advertising information, and if so, between the calling subscriber and the called subscriber. Before connecting the communication path, the calling subscriber and the information providing device are connected to each other, and the advertising information of the called subscriber is provided to the calling subscriber, which is advantageous for the called subscriber. There will be a telephone available as a means of advertising.

[Brief description of drawings]

FIG. 1 is a diagram illustrating the principle of the present invention.

FIG. 2 is a configuration diagram of an embodiment of the present invention.

FIG. 3 is a first flowchart of the exchange processing method of the present invention.

FIG. 4 is an explanatory diagram of a signal transfer procedure.

FIG. 5 is a second flowchart of the exchange processing method of the present invention.

FIG. 6 is a third flowchart of the exchange processing method of the present invention.

FIG. 7 is a diagram illustrating a modified example of the present invention.

[Explanation of symbols]

 11 ... Calling side terminal (calling subscriber) 12 ... Called side terminal (callee) 13 ... Digital exchange 13a ... Call path circuit 13b ... Central control device 13c ... Storage device 13d ... Information providing device 13f, 13g ... Subscriber circuit

Claims (3)

[Claims] 1. In an exchange processing method for providing predetermined information to a calling subscriber, whether an information providing device (13d) is connected to an exchange (13) and whether each subscriber wants to receive information when making a call. Information receiving data indicating whether or not is stored, and the calling subscriber (11) is referred to by referring to the information receiving data when making a call.
Determines whether the subscriber wants to receive information, and if so, the calling subscriber (11) and the called subscriber (1
Before making a communication path connection with (2), connect the calling subscriber (11) and the information providing device (13d) to provide the calling subscriber with predetermined information, and after providing the information, An exchange processing method characterized by establishing a communication path connection with a calling subscriber. 2. The exchange processing method according to claim 1, wherein when the information is advertisement information, the charging start time is delayed by a predetermined time. 3. In an exchange processing method for providing predetermined information to a calling subscriber, whether or not an information providing device (13d) is connected to the exchange (13) and the advertisement information is desired to be provided to each subscriber. The information providing data indicating whether or not is stored, at the time of cash on delivery, referring to the information providing data of the called party (11), it is judged whether the called party wants to provide the advertising information, and The calling party (11) and the called party (1)
Before making a communication path connection with (2), connect the calling subscriber (11) and the information providing device (13d) to provide the calling subscriber with advertising information of the called subscriber. The characteristic exchange processing method.