JPH0543254U - Automatic transaction equipment - Google Patents

Abstract

(57) [Summary] [Purpose] To improve customer service through statement slips. [Structure] The addition means 18 adds numerical data indicating the date, time, and account number to calculate a two-digit numerical value. The addition result and the hit data storage means 19 are used to form the two-digit numerical value. Compare with hit data
The determination means 20 compares. If they match, the selection means 22 selects the hit message print data storage means 21 and transfers the hit message print data to the print data buffer 23. If the addition result and the hit data do not match, the normal message print data sent from the normal message print data storage means 14 on the center computer side is transferred to the print data buffer 23.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 The present invention relates to an automatic transaction device installed in a financial institution or the like, which can improve service to customers.

[0002]

[Prior Art]

 In automatic transaction devices used at financial institutions, etc., detailed slips with details of transactions such as deposit / withdrawal amounts and balances are issued to customers. In addition to the above transaction details, this statement sheet has a message field for printing messages from financial institutions. The data to be printed in this message column has been input to the center computer, and the data sent from the center computer will be printed as it is when the statement slip is issued.

Conventionally, the content printed in this message field is a uniform one such as a commercial promotion message from a financial institution to a customer or a message to promote the use of a passbook when unrecorded data is accumulated. In some cases, nothing was printed.

[0004]

[Problems to be solved by the device]

 However, the automatic transaction device as described above has a problem in that the service aspect using the statement slip for the customer cannot be said to be sufficient, and the customer may even be leaked to another financial institution. The present invention was made in order to solve the problem that a customer leaks to another financial institution due to insufficient service of the above-mentioned services. The purpose of the present invention is to provide an automatic transaction device that can increase the number of new customers by using the statement sheet as an appeal point of the financial institution.

[0005]

In order to achieve this object, the present invention provides a means for storing data for printing a message to a customer from a financial institution on a statement slip on the center computer side. In addition, the automatic transaction device has means for transmitting and receiving data to and from the center computer, and means for printing the message on a clear slip and returning it to the customer based on the data sent from the center computer side in the transaction. In the above, the means for calculating the result by using at least one numerical data of the numerical data of the date, time and account number in which the transaction is conducted, the means for storing a plurality of hit data consisting of arbitrary numerical data, and the result Means for comparing the hit data with each other to determine whether they match, and a message stored on the center computer side. Is a normal message, and means for storing the data for printing the hit message different from this normal message and the data for printing the hit message when the result and the hit data match as a result of the comparison. If the selected data does not match, select the data for printing the normal message stored on the center computer side, print the message on the statement and return the selected data to the customer. It is characterized by having means for transferring.

[0006]

[Action]

 According to the present invention having the above-mentioned configuration, when a transaction in which a statement slip is issued is performed, for example, numerical data of the date, time and account number in which the transaction is performed are added and the addition result and the hit data are obtained. Compare. If they match, the winning message is printed on the statement slip and returned to the customer. If the addition result and the hit data do not match, a normal message is printed on the statement slip and returned to the customer.

[0007]

【Example】

 Hereinafter, embodiments will be described with reference to the drawings. 1 is a block diagram showing a function realizing means of an automatic transaction apparatus according to an embodiment of the present invention, FIG. 2 is a control block diagram of the entire automatic transaction apparatus, and FIG. 3 is an external perspective view of the automatic transaction apparatus.

First, the control system of the entire automatic transaction apparatus will be described with reference to FIG. 2. In the figure, 1 is a processor, and this processor 1 controls the entire automatic transaction apparatus. Reference numeral 2 denotes a disk device such as a fixed disk or a floppy disk, and the disk device 2 stores program data and the like necessary for the processor 1 to control each component of the automatic transaction device.

Reference numeral 3 denotes a memory, and the memory 3 temporarily stores program data and the like called from the disk device 2 as needed. As a result, the processor 1 controls each component of the automatic transaction device according to the program data while accessing the disk device 2 and the memory 3. Reference numeral 4 is a card read / write device. This card read / write device 4 reads data for identifying a customer such as an account number recorded on the magnetic stripe of a card at the start of a transaction and data relating to the transaction, and at the end of the transaction. Data for writing to the magnetic stripe of the card.

Reference numeral 5 denotes a passbook entry device, which is used to enter the balance of deposits and savings, etc., which changes as a result of a transaction, in a passbook. Reference numeral 6 denotes a banknote depositing / dispensing device, which is for storing the banknotes inserted by the customer and for discharging the stored banknotes to the customer. Some automatic transaction devices are equipped with a coin depositing / dispensing device so as to handle coins as well as the bill depositing / dispensing device 6.

Reference numeral 7 denotes a display, and 8 denotes a touch sensor. This display 7 displays a screen for guiding the customer's operation and a key screen necessary for inputting a numeric keypad. The touch sensor 8 corresponds to the key screen of the display 7. When touched with a finger or the like, a predetermined output is produced. Reference numeral 9 is a statement slip issuing device. The statement slip issuing device 9 prints the date, deposit or payment amount, the balance and a message from the financial institution to the customer on the statement slip and returns it to the customer. It is for doing.

Reference numeral 10 denotes a center computer, which is connected to a plurality of automatic transaction devices via communication means, and while each data communication is performed between the automatic transaction device and the center computer 10. The trade is executed. Next, the external appearance of the automatic transaction device will be described with reference to FIG. 3, and 7 and 8 are the display and the touch sensor as described above.

Reference numeral 11 denotes a card insertion / return port through which a customer inserts a card or returns a card and a statement slip to the customer. This card insertion / return port 11 is the card read / write device 4 described in FIG. Is connected to the statement issuing device 9. Reference numeral 12 denotes a passbook insertion / return port through which the customer inserts a passbook or returns the passbook to the customer. The passbook insertion / return port 12 is connected to the passbook entry device 5 described in FIG.

Reference numeral 13 denotes a bill insertion / ejection port through which a customer inserts bills or ejects bills to the customer. The bill insertion / ejection port 13 is connected to the bill deposit / withdrawal device 6 described in FIG. There is. Hereinafter, each function realizing means in one embodiment of the present invention for operating the above-described automatic transaction device will be described with reference to FIG.

In the figure, 14 is a normal message print data storage means. This normal message print data storage means 14 is provided on the side of the center computer 10, and as its contents, a statement of a commercial of a financial institution or a message for promoting the use of a passbook so that unrecorded data is not collected is printed. Data is stored.

Reference numeral 15 is a date data generating means. The date data generating means 15 is provided on the automatic transaction device side and generates numerical data indicating the year, month and day when a transaction is carried out in the automatic transaction device. Reference numeral 16 is a time data generating means. The time data generating means 16 is provided on the automatic transaction device side and generates numerical data indicating hours and minutes when a transaction is carried out in the automatic transaction device.

Reference numeral 17 is an account number recognition means. The account number recognizing means 17 is provided on the automatic transaction device side and recognizes numerical data indicating the customer's account number in this transaction when the transaction is carried out in the automatic transaction device. 18 is an addition means. The adding means 18 is provided on the automatic transaction device side, and the numerical data indicating the year, month and day when the date data generating means 15 is generated, and the numerical data indicating the hour and minute when the time data generating means 16 is generated, The numerical data indicating the account number recognized by the account number recognition means 17 is added, and a two-digit numerical value is calculated as the addition result. As a procedure for this addition, for example, the year, month, day, hour, minute, and account number are each divided into a single-digit numerical value, and the result is calculated by adding each numerical value.

Numeral 19 is a hit data storage means, and this hit data storage means 19 is provided on the automatic transaction device side. FIG. 4 is an explanatory view showing the hit data table of the hit data storage means 19, wherein the hit data storage means 19 has a plurality of two-digit numerical values (five sets in this embodiment) which are a combination of arbitrary numbers. It is stored, and in this embodiment, the hit data is a fixed value.

Returning to FIG. 1, 20 is a comparison / determination means, and this comparison / determination means 20 is provided on the automatic transaction device side. The comparison / determination means 20 compares the addition result composed of the two-digit numerical value executed by the addition means 18 with the hit data composed of the two-digit numerical value stored in the hit data storage means 19. Then, it is determined whether or not the hit data has a numerical value that matches the addition result.

Reference numeral 21 is a hit message print data storage means, and this hit message print data storage means 21 is provided on the automatic transaction device side. FIG. 5 is an explanatory diagram showing the hit message print data stored in the hit message print data storage means 21. In the hit message print data storage means 21, "Please bring this usage statement to the counter." Data is stored so that the message "A gift will be presented." Will be printed.

Returning to FIG. 1, reference numeral 22 denotes a selection unit, which receives the determination result of the comparison / determination unit 20 and stores the addition result calculated by the addition unit 18 and the hit data storage unit 19. When the hit data stored is the same, the hit message print data is called from the hit message print data storage means 21. If the addition result and the hit data do not match, the selection means 22 selects the passbook message print data sent from the normal message print data storage means 14.

A print data buffer 23 and a print head 24 are provided on the automatic transaction device side. The hit message print data or the normal message print data selected by the selecting means 22 is sent to the print data buffer 23 and temporarily stored in the print data buffer 23, and the print head 24 is driven to display the statement in FIG. Print the hit message shown or a normal message such as commercials of financial institutions.

FIG. 6 is a flow chart showing the operation of the present embodiment. Hereinafter, the operation of the present embodiment will be described with reference to FIG. 6 and FIGS. 1 to 5 described above. In this embodiment, a payment transaction will be described as an example of a transaction in which a statement slip is issued. The customer presses the payment key via the touch sensor 8 according to the display on the display 7 to select the payment transaction, then inserts the card from the card insertion / ejection slot 11 and inputs the personal identification number and the payment amount (S1 to S1). S3).

After inputting the transaction amount, various data is transmitted and received between the automatic transaction device and the center computer 10, and after the predetermined processing is executed on the side of the center computer 10, the automatic transaction device operates as the center computer 10. Further, the result of the corresponding transaction is received (S4 to S5). The automatic transaction device side judges whether the transaction is successful or unsuccessful based on the contents of this reception result (S6).

When it is determined in S6 that the transaction has not been completed, the center computer 10 side transfers normal message print data such as a commercial of a financial institution to the statement slip issuing device 9 and prints it on the statement slip. Then, the statement and the card on which the normal message and other necessary items are printed are returned to the customer and the transaction ends (S7 to S8).

If it is determined in S6 that the transaction is successful, the date (year, month, day), time (hour, minute), and the account number of the relevant transaction are added in the combination as described above. The digit value is calculated (S9). Then, this addition result is compared with the hit data table described in FIG. 3 to determine whether or not there is any hit data that matches the addition result (S10).

When it is determined in S10 that there is a match, this transaction is a winning transaction, and the winning message print data is transferred to the statement issuing device 9 (S11). If it is determined in S10 that there is no match, the normal message print data sent from the center computer 10 side is transferred to the statement slip issuing device 9 (S12).

Here, FIG. 7 is an explanatory diagram showing a print image of the whole statement slip on which the hit message is printed. As shown in Fig. 7, the statement form shows the date, machine number, transaction serial number, medium stripe data, transaction type, transaction amount, number of transactions, transaction amount, post-transaction balance, and a message from the financial institution to the customer. It is printed in the specified layout. If the normal message print data is printed when printing in the center computer message field where the data transferred from the center computer 10 to the automated teller machine is printed, after the transaction in the first line of the center computer message field Data is transferred from the center computer 10 so that necessary items such as a balance are printed, and after that, although not shown, a normal message such as a commercial of a financial institution is printed.

In order to print the hit message in the center computer message field, data in which essential items such as the transaction balance are printed is transferred from the center computer 10 in the first line, so two lines are printed. The data is transferred so that this hit message is printed after the eyes. Thereafter, the bill depositing / dispensing device 6 counts the bills to prepare bills for payment, and the necessary items are printed on the statement slip together with the hit message or the normal message (S13 to S14).

Then, the statement sheet and the card with the predetermined printing are returned to the customer, and the payment bill of the amount designated by the customer is discharged to the customer to end the transaction (S15 to S16). The customer who receives the detailed slip with the hit message printed on it will be able to receive the crude product by bringing the detailed slip to the counter.

Although the payment transaction has been described as an example in the present embodiment, the present invention can be applied to other transactions as long as the transaction can issue a statement slip. Further, the numerical value for comparison with the hit data is the result obtained by adding the numerical data of date, time and account number in the present embodiment, but the present invention is not limited to this, and it is not limited to this. The result may be calculated using at least one numerical data of the numerical data, and this result may be compared with the hit data.

[0032]

[Effects of the Invention] As described above, the present invention has a means for calculating a result using at least one numerical data of each date, time and account number of a transaction, and an optional means. A means for storing a plurality of hit data consisting of numerical data, a means for comparing the result with the hit data to determine whether or not they match, and a message stored on the side of the center computer as a normal message. Different from the message of No. of hits, the means for storing the data for printing the hit message and the data for printing the hit message when the result and hit data match by the comparison are selected, and when they do not match Select the data to print the normal message stored on the center computer side, and print the message on the statement sheet. It is an automatic transaction device equipped with a means for transferring selected data to a means for writing and returning it to the customer.

As a result, when a transaction for issuing a statement slip is performed, for example, each numerical data of date, time, and account number is added, and the addition result and the hit data are compared. Print the message on the statement slip and return it to the customer. If the addition result and the hit data do not match, a normal message is printed on the statement slip and returned to the customer.

At this time, by printing the fact that the crude product is presented to the customer as a winning message, it is possible to deepen the interaction between the financial institution and the customer and to improve the service to the customer. In addition, since it is possible to deal only with the automatic transaction device side without modifying the program on the center computer side, it is possible to improve the service to customers at low cost.

[Brief description of drawings]

FIG. 1 is a block diagram showing a function realizing means of an automatic transaction device according to an embodiment of the present invention.

FIG. 2 is a control block diagram of the entire automatic transaction device.

FIG. 3 is an external perspective view of an automatic transaction device.

FIG. 4 is an explanatory diagram showing a hit data table.

FIG. 5 is an explanatory diagram showing hit message print data.

FIG. 6 is a flowchart showing the operation of the present embodiment.

FIG. 7 is an explanatory diagram showing a print image of the whole statement slip on which a hit message is printed.

[Explanation of symbols]

 14 normal message print data storage means 15 date data generation means 16 time data generation means 17 account number recognition means 18 addition means 19 per data storage means 20 comparison / determination means 21 per message print data storage means 22 selection means 23 print data buffer 24 Print head

Claims (1)

[Scope of utility model registration request] 1. A means for storing data for printing a message from a financial institution side to a customer on a statement slip is provided on the center computer side, and means for transmitting and receiving data to and from the center computer, In an automatic transaction device having means for printing the message on a statement slip and returning it to the customer based on the data sent from the center computer side by the transaction, numerical data of each date, time and account number of the transaction. A means for calculating a result using at least one numerical data, a means for storing a plurality of hit data consisting of arbitrary numerical data, and a means for comparing the result with the hit data to determine whether or not they match. The message stored on the side of the center computer is regarded as an ordinary message and is different from this ordinary message. Means for storing data for printing per message that selects the data for printing the contact message if the result per data match by the comparison,
If they do not match, select the data for printing the normal message stored on the center computer side,
An automatic transaction device comprising: a unit for printing a message on the statement form and transferring the selected data to a unit for returning the message to the customer.