JPH05342119A - Time activation control system - Google Patents

Abstract

PURPOSE:To execute the time activation control of a work on which the priority of a customer is reflected in a computer system for allotting data by a telephone or a facsimile to the accumulated customer concerned at the time designated to the customer unit. CONSTITUTION:The system is provided with a time queue registering request reception processing means 2 for receiving a time queue registering request including a designated time, priority and customer information, a time queue registration processing means 3 for updating a time queue file 6 having the queue structure of a time unit based on the designated time, the priority and the customer information informed from the means 2, a time queue fetching processing means 4 which is actuated at every prescribed time and fetches the information concerned from the time queue file 6 and a time actuation processing means 5 for actuating a work processing designated in advance together with the customer information notified from the means 4.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a time activation control system in a computer system, and more particularly to a time activation control system in an online computer system.

[0002]

2. Description of the Related Art Conventionally, in an online system using a computer, in order to control time activation, it has been a usual method to use only a designated time and customer information.

[0003]

As described above, according to the time activation control method in the conventional online computer system, the priority for the customer is not reflected in the time queue file, so that the times specified by a plurality of customers are the same. However, there is a problem in that the business processing for the customer with a high priority is not always executed first.

[0004]

The time activation control system of the present invention is a system for delivering data for a customer stored at a time designated for each customer by telephone (voice) or facsimile (image). A time queue registration request acceptance processing means for accepting a time queue registration request including a designated time, priority and customer information; and a designated time, priority and customer information notified by the time queue registration request acceptance processing means. And a time queue registration processing means for updating a time queue file having a time-based queue structure, a time queue extraction processing means that is activated at regular time intervals and extracts information corresponding to the time from the time queue file, It is equipped with a time activation processing means for activating a prespecified business process together with the customer information notified by the time queue extraction processing means. It is configured Te.

[0005]

The present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

In this embodiment, the central processing unit 1 includes
Contact data is input from the contact data MT9 that stores contact data, and after output to the contact data file 10, the customer master file 11 is searched based on the customer number in the data, and the specified time, priority, and customer master pointer are acquired. The contact data registration processing means 7, the time queue registration request acceptance processing means 2 for accepting the time queue registration request from the contact data registration processing means 7, and the time based on the information notified by the time queue registration request acceptance processing means 2. A time queue registration processing means 3 for updating a time queue file 6 having a unit queue structure, a time queue extraction processing means 4 which is activated every minute and extracts information corresponding to the current time from the time queue file 6, and a time. When the contact work processing means 8 for notifying the customer information together with the customer information notified from the queue extraction processing means 4 is started. And start-up processing means 5, and a contact business processing means 8.

Next, the operation of this embodiment will be described with reference to FIGS.

The contact data registration processing means 7 inputs the contact data 1 from the contact data MT9 and outputs it to the contact data file 10. At that time, the customer master file 11 is searched based on the customer number a in the input data, and the designated time = 9: 00, the priority = LOW, and the customer master pointer P2.
Get information on. The contact data registration processing means 7 issues a time queue registration request to the time queue registration request processing means 2 together with these pieces of information. The time queue registration request processing means 2 instructs the time queue registration processing means 3 to perform time queue registration. The time queue registration processing means 3 registers the data in the time queue of the time queue file 6 at 9:00 (minute diagram C in FIG. 2).

Again, the contact data registration processing means 7 inputs the contact data 2 from the contact data MT9 and performs the same processing. However, since the data registered in the current time queue file 6 has the designated time of 9:00, the priority of HiGH, and the customer master pointer of Pb, the time queue registration processing means 3 follows the priority and stores the previously registered data. The data of this time is registered immediately before (No. D in FIG. 2).

In this state, when the system time becomes 9:00, the time queue extraction processing means 4 extracts the head data (pointer: 12) of the time queue at 9:00 from the time queue file 6 and the time activation processing means. Notify 5. The time activation processing means 5 makes a activation request to the contact work processing means 8 and notifies the customer master pointer Pb. The contact work processing means 8 refers to the customer master file 11 and performs a notification work to the customer b.

The time queue extraction processing means 4 extracts the next data (pointer: 11) of the time queue at 9:00 from the time queue file 6 and notifies the time activation processing means 5. The time activation processing means 5 tries to issue an activation request to the communication work processing means 8, but since it is currently processing, the time queue registration processing means 2 is instructed to perform time queue registration again at the specified time 9:03. To do.

[0013]

As described above, according to the present invention, the designated time, the priority and the customer information are used to control the time activation, so that the priority for the customer can be reflected in the time queue file. is there. Therefore, there is an effect that the business process for the customer with high priority is always executed first.

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

FIG. 2 is an explanatory diagram showing the structure of each file shown in this embodiment.

[Explanation of symbols]

 1 Central Processing Unit 2 Time Queue Registration Request Reception Processing Means 3 Time Queue Registration Processing Means 4 Time Queue Extraction Processing Means 5 Time Startup Processing Means 6 Time Queue Files 7 Contact Data Registration Processing Means 8 Contact Business Processing Means 9 Contact Data MT 10 Contact Data file 11 Customer master file

Claims (1)

[Claims] 1. A system including a designated time, a priority, and customer information in a system for delivering the data addressed to the customer, which has been accumulated at the time designated for each customer, by telephone (voice) or facsimile (image). A time queue registration request reception processing unit that receives a queue registration request, and a time queue file having a queue structure in units of time based on the designated time, priority, and customer information notified from the time queue registration request reception processing unit. A time queue registration processing means for updating, a time queue extraction processing means that is activated at regular time intervals and extracts information corresponding to the time from the time queue file, and customer information notified from the time queue extraction processing means in advance. A time activation control method comprising: time activation processing means for activating a designated business process.