JPH05250223A - Fault informing system for operation of computer - Google Patents

Abstract

PURPOSE:To shorten the fault recovering time by starting the ring of a bleeper of an operator and at the same time by displaying a message on the bleeper for decision of the fault contents and the assignment of a suitable person. CONSTITUTION:A host computer 10 is connected to a circuit network controller 11, and the controller 11 receives the telephone number signal from the computer 10 and performs the automatic dialing. Thus the controller 11 is connected to a bleeper 14 through a public line 13. Then a message is received from the computer 10 and displayed on the display board of the bleeper 14 connected to the circuit 13 through a MODEM 12. Therefore if a computer system working in an unmanned operation state has a fault at night and an operator is required, this fault is automatically informed to the operator and therefore the operator can know the fault contents without going to a computer room with application of a combination among the computer 10, the controller 14, and the bleeper 14.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of notifying an operator of an abnormality that occurs during unattended operation of a computer.

[0002]

2. Description of the Related Art Conventionally, this type of unmanned operation abnormality reporting method has been designed so that when an abnormality occurs in the hardware or the computer room environment, each sensor detects the abnormality and a buzzer or buzzer of an alarm device installed in the premises It was a method of lighting a lamp and notifying of an abnormality.

[0003]

In the above-mentioned conventional computer operation abnormality reporting method, since each sensor detects an environmental abnormality in the hardware / computer room and notifies the alarm device, (1) an alarm is issued. A person at the place where the device is installed calls a computer person to take action. For this reason, a person in that place is needed. (2) If the program being executed by the software cannot be executed for some reason and operator intervention is required, it is either waiting until morning in the morning or abnormally ending.

Due to the above-mentioned problems, there is a drawback in that a recovery time is required at a later date, which affects the operating time of the computer on the day, resulting in deterioration of end user service.

[0005]

SUMMARY OF THE INVENTION A computer operation abnormality notification system of the present invention is displayed on a computer console when a computer hardware failure occurs during unattended operation of the computer or when software requires an operator. It is characterized in that a message is taken in, a pager carried by a necessary operator is ringed from a line network control device via a public line, and the message is displayed on the pager.

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings.

FIG. 1 is a hardware-related diagram of an embodiment of the present invention. The host computer 10 and the line network control device 11 are connected, and the line network control device 11 receives a telephone number signal from the host computer 10 and performs automatic dialing, thereby connecting to the pager 14 through the public line 13. Next, since the message is transmitted from the host computer 10, the message is displayed on the display panel of the pager 14 connected to the line through the modem 12.

FIG. 2 is a program / file relationship diagram of the embodiment shown in FIG.

The automatic notification program 21 analyzes a message displayed on the center console device (monitor screen) when a hardware failure of the host computer 10 or software (program) requires an operator during execution, and a pocket held by the operator. Send a bell phone number and a brief message.

The message file 23 stores all the contents displayed on the center console (screen) during system operation. The failure information file 24 stores the details of the failure and whether or not to notify the operator in message ID units. The operator contact file 25 stores the operator contact information in the operator ID.

The automatic notification program 21 reads the message files 23 one by one, checks if there is a failure or an operator request from the failure information file 24, reads the operator contact file 25 when the operator needs it, and then reads the telephone number and message. To send.

The message management program 25 controls all communications and sends a telephone number signal to the line network control device 11 and a message to the modem 12.

FIG. 3 shows an outline of the automatic notification program 21, and FIG. 3 will be explained together with the file layout diagram of FIG.

The automatic notification program 21 is composed of the following three functions. (1) When the automatic notification program 21 is started, the current time is taken from the system time, and the system message file 2
Positioned at the current time of 3. (2) The system message file 23 is read one by one, and control is passed to the message management 22. (3) It judges its own end message (XXXXX END) from the system message file 23 and terminates itself.

The automatic notification program 2 is step 1 in FIG.
Read one from the system message file 23.

In step 2, whether the message is a fault message or an operator request message is checked with a message ID that has been determined in advance. If the message has not been determined, go to step 1. If the message has been decided, go to step 3.

In step 3, the message ID is set to KEY, the fault file 24 is read, and it is checked in the notification presence / absence column of the fault information file 24 whether the message requires an operator. If not necessary, go to step 1,
If necessary, the operator KEY is further set in the KEY column of the operator contact file and the operator contact file 25 is read.

In step 4, the contact telephone number in the operator contact file 25 is set in the transmission area and transmitted. After a few seconds, the operator notification message in the failure information file 24 is set in the transmission area and then transmitted. This is done again after 10 minutes.

[0019]

As described above, according to the present invention, a host computer, a line network control device and a pager are combined so that a failure occurs in a computer system operating unattended at night or the operator is required. When it happens, the operator will be notified automatically and can understand what happened without going to the computer room. A) It is possible to judge the details of the failure and assign the right person, and the failure recovery time is shortened. b) Restoration is possible in a short time, and the influence of the work on the next day is small. c) A message will be displayed on the pager, which will result in an error call check. And so on.

[Brief description of drawings]

FIG. 1 is a hardware-related diagram of an embodiment of the present invention.

FIG. 2 is a diagram showing a relationship between programs and files of the embodiment shown in FIG.

FIG. 3 is a schematic processing flowchart of an automatic notification program 21 in FIG.

4A is a file layout diagram of a failure information file 24 in FIG. 2, and FIG. 4B is a file layout diagram of an operator contact file 25.

[Explanation of symbols]

 10 host computer 11 line network controller 12 modem 13 public line network 14 pager 21 automatic notification program 22 message management program 23 message file 24 fault information file 25 operator contact file.

Claims (1)

[Claims] 1. When a computer hardware failure occurs during unattended operation of a computer or when software requires an operator, a message displayed on a computer console is fetched and is required via a public line from a network controller. A computer-operated abnormality notification method characterized by ringing a pager owned by another operator and displaying a message on the pager.