JPH05207144A - Response recognizing system at the time of calling designation time - Google Patents

Abstract

PURPOSE:To recognize response from a callee subscriber to designation time calling, to surely inform the callee subscriber of designation time and also to record and preserve the response result. CONSTITUTION:A central controller 7 connects a signal transmitting circuit 11 and a maintaining device 7 to a line circuit 3 in time which is registered in a main storage device 9 and a calling signal is transmitted from the signal transmitting circuit 11. The maintaining device 10 recognizes response by response information which is transmitted when an extension subscriber responds so as to inform the central controller 7 of it. Unless the response from the extension subscriber is recognized, the signal transmitting circuit 11 calls the extension subscriber 2 after previously set time passes and the maintaining device 10 recognizes response so as to inform the central controller 7 of it so that a processing is completed.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic private branch exchange having a designated time calling function, and more particularly to a response recognition system at the designated time calling for an extension subscriber to sufficiently recognize calling information.

[0002]

2. Description of the Related Art Conventionally, an electronic private branch exchange having a designated time calling function sends a calling signal at a designated time and stops sending the calling signal when an extension subscriber responds. Therefore, whether or not the information was surely notified depends on the recognition of the called extension subscriber.

[0003]

The above-mentioned conventional system calls the extension subscriber corresponding to the set time by performing the setting operation from the relay stand and the extension telephone, and is usually the electronic premises for hotels. At the exchange, it is used for wake-up calls and the call requires accurate and reliable answer to the called extension subscriber. Therefore,
It must be possible to reliably notify the called extension subscriber who is sleeping or working. In the conventional designated time call system, the exchange side detects that the called extension subscriber has answered the designated time call and considers it as notification completion, so that the called extension subscriber who is sleeping or working can There is a drawback in that it is not possible to discriminate whether or not the notification has been sent reliably.

An object of the present invention is to provide a response identification method at the time of calling at a designated time for identifying response information from a subscriber to a call at a designated time.

[0005]

SUMMARY OF THE INVENTION According to the present invention, a response recognition system at the time of calling a designated time calls a call at a preset time in an electronic private branch exchange having a designated time calling function for extension subscribers. Means for recognizing the response information sent when the person responds, a calling signal sending circuit which operates according to the response information, and the calling signal to the extension subscriber after a predetermined time when the answer information cannot be recognized. Means for sending a calling signal from the sending circuit, and recognizing a reliable response of the called extension subscriber.

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of a response recognition function when calling a designated time according to the present invention. In FIG. 1, an electronic private branch exchange 1 includes a speech path switch 4, an extension subscriber 2 connected to the speech switch 4, a relay stand 5, a maintenance device 10 for recognizing information from the extension subscriber 2, and the extension. It comprises a signal transmission circuit 11 for making a call again according to the response information of the subscriber and a central control unit 7. The signal sending circuit 11 sends a signal that can be identified, unlike a normal calling signal.

Next, the operation for confirming that the extension subscriber 2 is surely notified of the designated time call will be described. The extension subscriber 2 presets the designated time calling function from his own extension or the relay stand.

The central control unit 7 connects the signal transmission circuit 11 and the line circuit 3 to which the extension subscriber 2 is connected at a designated time registered in the main storage unit 9 via the communication path switch 4. , The extension subscriber 2 is called at a designated time. At this time, the maintenance device 10 is also connected at the same time. The extension subscriber 2 presses, for example, the "#" button on the telephone after responding. The pressing operation of the "#" button becomes a response signal to which the extension subscriber 2 responds, and the maintenance device 10 recognizes that the extension subscriber 2 responds by receiving this response signal, notifies the central control device 7, and notifies the function. Let it complete.

If the extension subscriber 2 responds and then goes on hook without operating the key ("#" button), the maintenance device 10
Recognizes that the response is incomplete, and after a certain time by the program 8 controlled in the central control unit 7, the signal transmission circuit 1
1. The maintenance device 10 is connected to the extension subscriber 2 and the calling signal is sent again.

If the call is not answered within a certain calling time or if the user is busy, it is recognized that the call is not completed, and after a certain time, the calling signal is sent again by the above operation.

[0012]

As described above, according to the present invention, it is possible to recognize the response from the called party to the designated time calling, to reliably notify the called party of the designated time, and to make sure that the called party responded. It has the effect of keeping records.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

[Explanation of symbols]

 1 electronic private branch exchange 2 extension subscriber 3 line circuit 4 speech path switch 5 relay stand 6 relay stand interface circuit 7 central control unit 8 program 9 main storage unit 10 maintenance unit 11 signal sending circuit

Claims (1)

[Claims] 1. An electronic private branch exchange having a designated time calling function for extension subscribers, and means for recognizing response information sent when a call is made at a preset time and the extension subscriber responds. A call signal transmission circuit that operates in response to response information, and means for transmitting a call signal from the call signal transmission circuit to the extension subscriber after a predetermined time when the response information cannot be recognized are provided. A method for recognizing a response when calling a specified time, which is characterized by recognizing a reliable response of a person.