JPH05191498A - System for selecting function - Google Patents

Abstract

PURPOSE:To allow an unskilled user to make a proper use of various functions equipped with the system selecting functions in an exchange providing the specification functions on telephone terminals to be housed. CONSTITUTION:When a user of a telephone terminal 200 inputs the name of the function by operating a character input means 201 on the telephone terminal, the function selected by the user is discriminated based on the information inputted from the telephone terminal to make a function offering means 101 provide with the corresponding function. In inputting the first letter of the name of the function, the names of all the corresponding function is displayed on a character display means 202 to allow a user to make a selection. A function discrimination means 102 permits a user to select the names of all the functions which are displayed on the character display means in the case of inputting the name of the supporting function for function selection.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a function selection system in an exchange which provides a telephone terminal device to be accommodated with a specified function.

[0002] In recent years, the functions provided in the exchange have been diversified, and it is desired that the user of the telephone terminal device can easily and accurately select a desired function and make it available.

[0003]

2. Description of the Related Art In a conventional exchange, as a method of allowing a user of a telephone terminal device to select a desired function, a method of selecting an access number and a method of selecting a function button have been widely adopted.

The method of selecting by access number is as follows: when an access number is assigned to each function of the exchange and the user selects the access number assigned to the desired function,
The exchange identifies the selected access number and provides the function to which the access number is assigned.

In the method of selecting with function buttons, different functions are assigned to one or more function buttons provided in the telephone terminal device, and when the user operates the function button assigned to the desired function, the exchange operates. The identified function button is identified and the function assigned to the function button is provided.

Of the above two methods, the method using the access number is difficult to store all the access numbers assigned to each function by the user. Therefore, the access number is assigned each time the function is used. For example, it takes time and effort to check the access number that is stored, for example, by referring to the operation manual, and it is not convenient for the user.

In this respect, although the method using the function buttons is easy to operate, there is a limit to the number of function buttons that the telephone terminal device can have, and as the number of functions of the exchange increases, all the functions are supported. It becomes impossible to provide a function button for the telephone terminal device, and as a result, only the functions that are frequently used are assigned to the function buttons and the remaining functions have to be selected by the access number.

Further, depending on the type of function, the user needs to input various parameters in order to use the function after selecting the type of function, and a user who is not familiar with the usage of the function can There is a high possibility that an input error will occur, which will impose a heavy burden on the user.

[0009]

As is apparent from the above description, in a conventional exchange, as the number of functions of the exchange increases, the user needs to use a large number of access numbers assigned to each function. It is necessary to input various parameters depending on the function, it is inconvenient for the user to use each function, and it is easy to cause an operation error, and it is possible to fully utilize the rich functions of the exchange. There was a problem.

It is an object of the present invention to make it possible for an unfamiliar user to use the rich functions of the exchange easily and without error.

[0011]

FIG. 1 is a diagram showing the principle of the present invention. In FIG. 1, reference numeral 100 denotes an exchange which is a target of the present invention, 200 denotes a telephone terminal device accommodated in the exchange 100, 101 denotes a function providing means for the exchange 100 to provide a service function designated by the telephone terminal device 201, and 201.
Is a character input means provided in the telephone terminal device 200, 202
Is a character display means included in the telephone terminal device 200.

Reference numeral 102 is a function determining means provided in the exchange 100 according to the present invention.

[0013]

The function determining means 102 is information input from the telephone terminal device 200 when the user of the telephone terminal device 200 operates the character input means 201 provided in the telephone terminal device 200 to input the name of the function. The function selected by the user is determined and the function providing unit 101 is provided with the corresponding function.

The function determining means 102 is provided with the function providing means 101 when only the initial letter of the function name is input from the character input means 201 provided in the telephone terminal device 200.
It is considered to display the names of all the functions having the input initial letters, among the functions provided by, on the character display unit 202 included in the telephone terminal device 200.

Further, the function determining means 102 provides all the functions provided by the function providing means 101 when the name of the function supporting the function selection is inputted from the character input means 201 provided in the telephone terminal device 200. Name of the telephone terminal device 2
The display on the character display means 202 included in 00 is considered.

Further, it is considered that the function determining means 102 receives information input from the character input means 201 in which each number of the number selecting means of the telephone terminal device 200 is associated with an English character.

Therefore, even if the user does not know how to use the function well, any function can be used easily and without error, and the rich functions of the exchange can be fully utilized, which is convenient for the subscriber. Is greatly improved.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. 2 is a diagram showing an exchange according to an embodiment of the present invention, FIG. 3 is a diagram showing an example of a function search table in FIG. 2, and FIG. 4 is a diagram showing an example of a number reception control process in FIG. FIG. 5 is a diagram showing an example of the numeral keys with letters in FIG. 2, and FIGS. 6 to 9 are diagrams showing examples of display contents (No. 1) to (No. 4) in FIG. The same reference numerals denote the same objects throughout the drawings.

In FIG. 2, the exchange 10 in FIG.
1, the exchange 1 is shown, the telephone 2 is shown as the telephone terminal device 200 in FIG. 1, and the function providing section 121 is provided as the function providing means 101 in FIG.
1, the alphabetical numeral keys 21 and the number transmission control unit 22 are shown in the telephone 2 as the character input unit 201 in FIG. 1, and the display unit 23 is the character display unit 202 in FIG. And display control unit 2
4 is shown in the telephone set 2, and the function determination table 102 shown in FIG.
23, the display information transmission control unit 124 and the functional condition determination unit 125 are provided in the control system device 12 in the exchange 1.

The exchange 1 shown in FIG. 2 comprises a speech path system device 11 and a control system device 12, and the control system device 1
Reference numeral 2 controls the call setting for the accommodated telephone set 2, sets a required speech path in the speech path system device 11, and makes the function required by the telephone set 2 available by the function providing unit 121.

The telephone 2 is provided with an alphanumeric key 21 and a display section 23. The alphanumeric key 21 normally selects the telephone number of the called party as shown in FIG. Numeric buttons "1" to "0", "*" used for
And "#" as part of the alphabet (A) "A"
To "Z" are assigned, and the display unit 23 displays the alphanumeric characters constituting the display information transferred from the exchange 1.

Further, in the function search table 122 provided in the control system device 12, as shown in FIG. 3, the function name FN, the identification number ID and the access number AN of all the functions of the exchange 1 are provided. It is stored corresponding to each.

In FIGS. 2 to 9, among the functions of the exchange 1, the user of the telephone 2 temporarily prohibits incoming calls to the telephone 2 (hereinafter referred to as DO NOT D
I want to use the ISTURB function, or abbreviated as the DND function), but the access number AN assigned to the DND function (“1080 + XX” in FIG. 3)
Is not recognized, the function name FN (= DO NOT
After making a call to the exchange 1 and operating the numeral button “*” indicating that the alphabet is to be inputted using the numeral keys with alphabetic characters 21, the function name FN (= DO NOT DISTURB)
Numeric buttons to which the respective alphabets that make up are assigned, that is, the numeric buttons “3 (= D)” and “6 (=
O) ”,“ 6 (= N) ”,“ 6 (= O) ”,“ 8 (=
T) ”,“ 3 (= D) ”,“ 4 (= I) ”,“ 7 (=
S) ”,“ 8 (= T) ”,“ 8 (= U) ”,“ 7 (=
R) ”and“ 2 (= B) ”are sequentially operated.

The number transmission control section 22 identifies each numeric button in the alphanumeric numeric key 21 operated by the user, and the corresponding numeric string ΣD (= “*”, “3”, “6”, “6”). ",
"6", "8", "3", "4", "7", "8",
“8”, “7” and “2”) are sequentially transferred to the exchange 1.

In the exchange 1, the control system device 12 detects a call from the telephone set 2 via the communication line system device 11, and then the numerical sequence ΣD successively transferred from the telephone set 2 is transmitted via the communication line system device 11. The number is received and transmitted to the number reception control unit 123.

When receiving the first digit D ₁ of the series of digit strings ΣD transferred from the telephone 2, the number reception control section 123 analyzes whether or not the first digit D ₁ is "*" (Fig. 3 steps S1 and S2).

As a result of the analysis, if it is identified that the first digit D ₁ is not "*", a known digit receiving process is executed, but if the first digit D ₁ is identified as "*". , The second digit D _{2 and} subsequent digits of the received digit string ΣD are received as the identification number ID of the function of the exchange 1 (step S3).

The number reception control unit 123 determines the identification number ID.
(= "3", "6", "6", "6", "8",
"3", "4", "7", "8", "8", "7" and "2"), the reception identification number ID has two or more digits and a specific identification number. ID (= "4",
If it is not (3), "5" and "7") (step S4), the function search table 122 is searched for the reception identification number ID. Identification number ID (= "3", "6", "6",
"6", "8", "3", "4", "7", "8",
Function name FN corresponding to "8", "7" and "2")
[= DO NOT DISTURB (DND)] and access number AN [= 1080 + XX] (where XX is a parameter for designating a transmission message, XX = 00 designates a transmission message “DO NOT DISTURB”, and XX = 01 is Sending message "PLEASE
CALL LATER ”is designated and transmitted to the display information transmission control unit 124.

The display information transmission controller 124 receives the function name FN [= DO NO transmitted from the number reception controller 123.
T DISTURB (DND)] and access number A
N (= 1080 + XX) and the outgoing message “DO NOT D corresponding to the parameters XX = 00 and 01.
ISTURB "and" PLEASE CALL LA
"TER" is transferred to the telephone set 2 via the communication path system device 11 (step S6).

In the telephone 2, the display controller 24 transfers the function name FN [= DO NOT] transferred from the exchange 1.
DISTURB (DND)], access number AN (= 1
(080 + XX) and XX = 00 and 01, the display unit 23 displays the outgoing messages “DO NOT DISTURB” and “PLEASE CALL LATER”.

From the above, the display unit 23 of the telephone 2 is
The display content (first) as shown in FIG. 6 is displayed. Based on the access number AN displayed on the display unit 23, the user who visually checks the display content (part 1) displayed on the display unit 23 operates the numeric keypad with alphabetic letters 21 to access the access number AN =
When 1080 and the parameter XX = 01 are input, the number transmission control unit 22 causes the number sequence ΣD (= “1”,
"0", "8", "0", "0" and "1") are transferred to the exchange 1.

In the exchange 1, the number reception control unit 12
3 is the number string ΣD transferred from the telephone 2 as described above.
It is analyzed whether the first number D ₁ of “*” is “*”, and if it is determined that it is not “*” this time, a known number receiving process is executed and the functional condition determination unit 125 is activated.

The activated functional condition judging unit 125 determines that the received digit sequence ΣD (= “1”, “0”, “8”, “0”) is the access number AN of the DO NOT DISTURB function provided by the exchange 1. If it is recognized that the parameter XX = 01, which is required to use the function, is specified, it is determined that the conditions required to use the DO NOT DISTURB function are satisfied, and the function is provided. The unit 121 is activated to use the DO NOT DISTURB function based on the parameter XX = 01, that is, using the outgoing message "PLEASE CALL LATER", and the display information transmission control unit 124 is requested to use the DO NOT DISTURB function from the telephone 2. The function acceptance confirmation message "ACCEPTED" notifying that the usage request of the .

The display information transmission control unit 124 receives the function acceptance confirmation message “A” transmitted from the function condition determination unit 125.
CCEPTED ”is transferred to the telephone set 2 via the communication path system device 11.

In the telephone 2, the display control unit 24 causes the function acceptance confirmation message "ACC" transferred from the exchange 1.
"EPTED" is displayed on the display unit 23 as shown in FIG. The user visually checks the function acceptance confirmation message “ACCEPTED” displayed on the display unit 23 and confirms the desired DO.
Recognize that the request to use the NOT DISTURB function was accepted normally.

Note that, when the user visually checks the display contents (part 1) as shown in FIG. 6 displayed on the display unit 23 of the telephone 2, and then inputs only the parameter XX = 01,
The functional condition determination unit 125 uses DO NOT DISTURB.
It is determined that the condition for using the function is satisfied, and the function providing unit 121 is activated to use the DO NOT DISTURB function based on the parameter XX = 01.

Further, when the user visually checks the display contents (part 1) as shown in FIG. 6 displayed on the display unit 23 of the telephone set 2, and then inputs only the access number AN = 1080, or any numerical sequence. If ΣD is not input, the functional condition determination unit 125 determines the DONOT DISTURT.
It is determined that the condition for using the B function based on the parameter XX = 00 is satisfied, the function providing unit 121 is activated, and the DO
The NOT DISTURB function is based on the parameter XX = 00, i.e. the outgoing message "DO NOT DISTU
RB ”to be used.

Further, when the user visually checks the display contents (part 1) as shown in FIG. 6 displayed on the display unit 23 of the telephone set 2, and inputs an incorrect access number AN = 100, the functional condition determination unit 125 is the received numeral string ΣD (=
“1”, “0”, “0”) is the DO provided by the exchange 1.
When it is recognized that the access number AN of the NOT DISTURB function and the parameter XX are not applicable, DON
It is determined that the conditions required to use the OT DISTURB function are not satisfied, and the display information transmission control unit 124 is requested to use the DO NOT DISTURB function from the telephone 2 without activating the function providing unit 121. Function acceptance refusal message "INV
"ALID NUMBER" is transmitted.

The display information transmission control unit 124 sends the function acceptance refusal confirmation message “INVALID NUMBER” transmitted from the function condition determination unit 125 to the communication path system device 1.
Transfer to telephone 2 via 1.

In the telephone 2, the display control unit 24 sends the function acceptance refusal message "INV" transferred from the exchange 1.
"ALID NUMBER" is displayed on the display unit 2 as shown in FIG.
Display in 3.

The user visually checks the function acceptance refusal message "INVALIDNUMBER" displayed on the display unit 23, recognizes that the request to use the desired DO NOT DISTURB function is rejected, and retries the above operation. To do.

Next, the user of the telephone 2 desires to use the incoming call prohibition function provided in the exchange 1, but does not know the function name FN (= DO NOT DISTURB) of the function, so the function name After inputting the alphabet "D" which seems to be the initials of FN and making a call to the exchange 1, the numeral button "*" indicating that the alphabet is to be input is operated using the numeral key with alphabet 21. After that, the number button "3" assigned with the alphabet "D" which seems to be the initial letter is operated.

The number transmission control section 22 identifies each numeric button in the alphanumeric numeric key 21 operated by the user, and sequentially outputs the corresponding numeric string ΣD (= “*” and “3”).
Transfer to.

In the exchange 1, the control system device 12 detects the call from the telephone set 2 via the communication line system device 11, and then the numerical sequence ΣD sequentially transferred from the telephone set 2 is transmitted via the communication line system device 11. It is received and transmitted to the number reception control unit 123.

The number reception control section 123, as described above,
First digit D of a series of digit strings ΣD transferred from the telephone 2
_{When 1} is received, it is analyzed whether or not the first digit D ₁ is “*” (steps S1 and S2), and if the first digit D ₁ is identified as “*”, the second digit D _{2 is} detected. The subsequent number string is received as the identification number ID of the function of the exchange 1 (step S3).

The number reception control unit 123 determines the identification number ID
When (= “3”) has been received and it is recognized that the reception identification number ID is the second digit D ₂ one digit (step S
4), the initial letter (= D ₂ ) is “3” from the function search table 122.
When it is detected that the corresponding identification number ID is present, the function name FN and the access number AN corresponding to the corresponding identification number ID (= “3”, ...) Are extracted in the order of arrangement, and the display information transmission control is performed. It is transmitted to the section 124.

For example, in the function search table 122 shown in FIG. 3, the function name FN and access number AN corresponding to the identification number ID whose initial letter (= D ₂ ) is “D = (3)” are first set. Function name FN [= DO NOT D
ISTURB (DND)] and access number AN (=
1080 + XX, followed by the function name FN (= DND CANCELLATIO) of the use cancellation function of the DND function.
N), the access number AN (= 1081), and the function name FN (= DND SELECT) of the DND function that allows only an incoming call from the telephone 2 having the designated telephone number DN.
IVE EXECUTION) and access number AN (1
082 + incoming call allowable telephone number DN), DNDSELECT
Function name FN (= DND SELECTIVE EXEMP) of the cancellation function of the IVE EXECUTION function
If the TION CANCELATION) and the access number AN (= 1083) are arranged, the number reception control unit 123 transmits the above-mentioned four function name FN and the access number AN to the display information transmission control unit 124.

The display information transmission control unit 124 transfers the above-mentioned four function name FN and the access number AN transmitted from the number reception control unit 123 to the telephone set 2 via the communication path system device 11 (step S5).

In the telephone 2, the display control unit 24 causes the display unit 23 to display the above-mentioned four function names FN and access number AN transferred from the exchange 1. As described above, the display content (third) shown in FIG. 8 is displayed on the display unit 23 of the telephone 2.

The function name FN of the identification number ID whose initial letter (= D ₂ ) is "D (= 3)" is displayed at one time on the display unit 23.
If it cannot be displayed on the screen, the user performs a known scroll operation, and all the corresponding function names FN and access numbers A arranged in the function search table 122 are displayed.
N is sequentially displayed.

The user who visually checks the display contents (third) displayed on the display unit 23 recognizes the exact function name FN (= DO NOT DISTUSTER) of the incoming call prohibition function he / she desires to use.
B) and the access number AN (= 1080 + XX) are recognized, and the function name FN (including "*") or the access number AN is selected as described above.

Further, the user of the telephone set 2 wants to use the incoming call prohibition function provided in the exchange 1, but does not know the function name FN (= DO NOT DISTURB) of the function at all, and thus supports the selection of the function. Function (= HELP function) is used, after making a call to the exchange 1, the number button “*” indicating that the alphabet is input using the numeric keypad with alphabetic letters 21 is operated, and then the function name Numerical buttons to which each alphabet constituting FN (= HELP) is assigned, that is, the numerical button "4 (=
H) ”,“ 3 (= E) ”,“ 5 (= L) ”and“ 7 ”
(= P) ”are sequentially operated.

The number transmission control section 22 identifies each numeric button in the alphanumeric numeric key 21 operated by the user, and the corresponding numeric string ΣD (= “*”, “4”, “3”, “5”). And “7”) are sequentially transferred to the exchange 1.

In the exchange 1, the control system device 12 detects a call from the telephone set 2 via the communication line system device 11, and then the numerical sequence ΣD sequentially transferred from the telephone set 2 is transmitted via the communication line system device 11. It is received and transmitted to the number reception control unit 123.

The number reception control unit 123, as described above,
First digit D of a series of digit strings ΣD transferred from the telephone 2
_{When 1} is received, it is analyzed whether or not the first numeral D ₁ is “*” (steps S1 and S2), and when it is identified that the first numeral D ₁ is “*”, the received numeral string ΣD The second and subsequent digits D ₂ are received as the identification number ID of the function of the exchange 1 (step S3).

The number reception control unit 123 determines the identification number ID
After receiving (= “4”, “3”, “5”, and “7”), the reception identification number ID has two or more digits and the specific identification number ID (= “4”, “3”). , "5" and "7") (step S4), the function name FN and access number AN arranged in the function search table 122 are extracted in the order of arrangement and transmitted to the display information transmission control unit 124. To do.

For example, in the function search table 122 shown in FIG. 3, the function name FN and access number AN corresponding to the identification number ID whose initial letter (= D ₂ ) is “A (= 2)” are first set. Automatic distribution response function for large number of incoming calls (A
UTOMATIC CALLDISTRIBUTION
Function, abbreviation ACD function)
N (= ACD SIGN ON) and access number A
N (= 130 + XX ... X), function name FN (= ACD
SIGN OFF) and access number AN (= 13)
1), function name FN (= ACD READY) and access number AN (= 132), function name FN (= ACD)
NOT READY and access number AN (= 1)
33) etc. are arranged, the number reception control unit 1
23 transmits the above-mentioned four function name FN and the access number AN to the display information transmission control unit 124.

The display information transmission control unit 124 transfers the above-mentioned four function names FN and access number AN transmitted from the number reception control unit 123 to the telephone set 2 via the communication path system device 11 (step S7).

In the telephone 2, the display control unit 24 causes the display unit 23 to display the above-mentioned four function names FN and access number AN transferred from the exchange 1. As described above, the display content (No. 4) as shown in FIG. 9 is displayed on the display unit 23 of the telephone 2.

When the user executes a known scroll operation, all function names FN and access numbers AN arranged in the function search table 122 are sequentially displayed,
Eventually, the display contents (part 3) as shown in FIG. 8 are obtained.

The user who visually checks the display contents (third) displayed on the display unit 23 recognizes the function name FN (= DO NOT DISTURB) and the access number AN (= 1080 + XX) of the incoming call prohibition function that he / she desires to use. Then
Similar to the above, the function name FN (including "*") or the access number AN is used for selection.

As is apparent from the above description, according to the present embodiment, when the user of the telephone 2 desires to use the incoming call prohibition function of the exchange 1, the access number AN of the function is not required to be known. , Function name FN (= DO NOT
By inputting (DISTURB) with the numeric keys with alphabetic characters 21, the corresponding function can be used, and even if the desired function name FN (= DO NOT DISTURB) is not known exactly, the initial letters of the estimated function name FN ( = D) is input to the numeric keypad with letters 21,
The function name FN and the access number AN of the corresponding function can be recognized and used, and the HELP function can be used to recognize the function name FN and the access number AN of the corresponding function without knowing the desired function name FN at all. And will be available.

It is to be noted that FIGS. 2 to 9 are merely embodiments of the present invention, and the function desired by the user is not limited to the incoming call prohibition function, and many other modifications are considered. However, the effect of the present invention does not change in any case. Further, the content stored in the function search table 122 is not limited to that shown in the figure, and many other modifications may be considered, but the effect of the present invention does not change in any case. Further, the exchange 100 and the telephone terminal device 200 to which the present invention is applied are
The present invention is not limited to the exchange 1 and the telephone set 2 shown in the figure, and various modifications can be considered, but in any case, the effect of the present invention does not change.

[0064]

As described above, according to the present invention, even if the user does not know how to use the function in the exchange, any function can be used easily and without error, and the various features of the exchange are provided. The functions can be fully utilized and the convenience for subscribers is greatly improved.

[Brief description of drawings]

FIG. 1 is a diagram showing the principle of the present invention.

FIG. 2 is a diagram showing an exchange according to an embodiment of the present invention.

FIG. 3 is a diagram showing an example of a function search table in FIG.

FIG. 4 is a diagram showing an example of a number reception control process in FIG.

5 is a diagram showing an example of numeric keys with letters in FIG.

FIG. 6 is a diagram showing display contents (first) in FIG.

FIG. 7 is a diagram showing display contents (No. 2) in FIG.

FIG. 8 is a diagram showing display contents (part 3) in FIG.

FIG. 9 is a diagram showing display contents (part 4) in FIG.

[Explanation of symbols]

 1, 100 Switchboard 2 Telephone 11 Channel device 12 Control system device 21 Numeric key with alphanumeric character 22 Number transmission control unit 23 Display unit 24 Display control unit 101 Function providing unit 102 Function determining unit 121 Function providing unit 122 Function search table 123 Number Reception control unit 124 Display information transmission control unit 125 Functional condition determination unit 200 Telephone terminal device 201 Character input means 202 Character display means

Claims (4)

[Claims] 1. A switching system (100) comprising a function providing means (101) for providing a designated function to a housed telephone terminal device (200), wherein a user of the telephone terminal device (200) performs the function. Of the function selected by the user from the information input from the telephone terminal device (200), when the name of is input by operating the character input means (201) of the telephone terminal device (200). And the function providing means (101)
A function selection system characterized by comprising a function determination means (102) for providing a function corresponding to the above. 2. The function determining means (102) is a character input means (20) included in the telephone terminal device (200).
From 1), when only the initials of the names of the functions are input, the names of all the functions having the input initials among the functions provided by the function providing means (101) are set to the telephone. Character display means (2
02) The function selection system according to claim 1, wherein the function selection system is displayed. 3. The function determining means (102) is a character input means (20) included in the telephone terminal device (200).
When the name of the function that supports the selection of the function is input from 1), the names of all the functions provided by the function providing unit (101) are displayed by the character display provided in the telephone terminal device (200). 2. The function selection system according to claim 1, characterized in that the function selection system displays it on the means (202). 4. The function judging means (102) stores the information inputted from a character input means (201) in which each numeral of a numeral selecting means of the telephone terminal device (200) is associated with an English character. The function selecting method according to claim 1, wherein the function selecting method is received.