JPH04265052A - Absence transfer informing system - Google Patents

Abstract

PURPOSE:To clearly inform the state of an object telephone set by setting an absence transfer service in a voice in advance, and guiding what number to it is set from a talkie equipment, when a call is executed from a telephone set in which the absence transfer service is registered. CONSTITUTION:An absence setting registration is written in an MEM 5 through a CPU 6 by dialing the special number and the absence transfer destination telephone number determined in advance by a TEL-A 7. After an absence transfer is set, when the TEL-A 7 takes up a handset, the CPU 6 checks by the MEM 5 whether this service is registered in advance or not. When it is confirmed to be a call from the telephone set in advance, a talkie equipment 4 is selected and a connecting instruction of the TEL-A 7 and the equipment 4 is outputted. Subsequently, the CPU 6 delivers the transfer destination number information obtained from the MEM 5 to the equipment 4 and finishes the connecting operation. From the delivered number information, the transfer destination number is added to the fixed message determined in advance and sent to the TEL-A 7 as a voice message. In such a way, a calling party can discriminate a state of the TEL-A 7.

Description

[Detailed description of the invention]

0001

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to service functions of a storage program type telephone exchange, and more particularly to a call forwarding notification system for notifying a calling subscriber of call forwarding status.

0002

[Prior Art] Conventionally, in this type of service, for example,
Once an extension on a private branch exchange is set up for call forwarding, when you make a call from that extension, you can set the call tone to a special tone or a busy tone to confirm that the call forwarding service has already been set up for this extension. callers trying to use that extension that you are there.

0003

[Problem to be Solved by the Invention] As mentioned above, in the conventional call forwarding notification system, once call forwarding is set,
The disadvantage is that it is not clear to anyone other than the person who set up the phone whether or not the phone is set up and where it is set up, and there is a risk that people who are not interested in telephone service may conclude that the phone is malfunctioning. There was a problem.

0004

[Means for Solving the Problems] The call forwarding notification system of the present invention sets the call forwarding information of a telephone in advance in the storage means of the exchange by operating input from a telephone housed in a storage program controlled exchange. After registering, when the exchange performs outgoing connection processing, the storage means is searched by the number of the telephone that made the call, and if it is confirmed that the call is from a telephone that has been set for call forwarding in advance, the talkie device is selected; The transfer destination number information detected from the storage means is transmitted to the talkie device, and the talkie device notifies the calling telephone by voice.

[0005]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be explained with reference to the drawings. FIG. 1 is a diagram showing the call forwarding service setting area in the storage memory of an exchange according to an embodiment of the present invention. The information is composed of 5 bytes, and the number of the telephone set for call forwarding and the forwarding destination number are shown. Stored.

For example, when an extension telephone of a private branch exchange sets call forwarding, the telephone number and forwarding destination number are stored in the above-mentioned area. When the user picks up the handset to make a new call from the set extension telephone, a voice message is played, and the caller listens to this and knows which number this telephone is registered to call forwarding. When this service is canceled, all stored memory will be cleared.

FIG. 2 is a diagram showing the main parts of a private branch exchange for explaining an embodiment of the present invention. voice circuits (LC) 2 and 3, and a talkie device (TKT) 4, which is also connected to SW1 and synthesizes and outputs audio information.
and a storage device (MEM) 5 having a call forwarding setting area.
and a central control unit (CPU) 6. TEL-A
8 is a telephone for setting call forwarding service, TEL-B9
is the destination phone.

The operation will be explained below. First, in the absence setting registration, when you dial the special number and call forwarding destination telephone number predetermined for registration on TEL-A7, the CPU
6, these are written to MEM5 as shown in FIG. After setting call forwarding, when you pick up the handset to make a call from TEL-A7, CPU 6 checks MEM5 to see if this service is registered, and confirms that the call is from the preset phone. After checking, TKT
Select 4 and issue an instruction to connect TEL-A7 and TKT4. Further, the CPU 6 passes the transfer destination number information obtained from the MEM 5 to the TKT 4 and completes the connection operation.

[0009] Based on the number information passed from the CPU 6, the TKT 4 adds the forwarding destination number to a predetermined fixed message and sends a voice message such as, for example, ``Currently, this telephone is in call forwarding service and the number XXXX is unavailable.''"Transfer is set" and sends it to TEL-A7. As a result, the person who raised TEL-A7 (caller) will receive TEL-A7.
The state of EL-A7 can be identified.

0010

As explained above, the present invention provides a storage program-controlled switching system with a storage means for setting call forwarding and a voice synthesis type talkie device, so that calls can be made from a telephone set registered with the call forwarding service. If you receive a phone call, the talkie device will tell you via voice that the call forwarding service is set up for this phone and what number it is set to. This has the effect of clearly informing the situation and avoiding confusion.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing a call forwarding service setting area in a storage memory of an exchange according to an embodiment of the present invention.

FIG. 2 is a diagram showing essential parts of a private branch exchange for explaining an embodiment of the present invention.

[Explanation of symbols]

1 Switch (SW) 2,3 Subscriber circuit (LC) 4 Talkie device (TKT) 5. Storage device (MEM) 6 Central control unit (CPU)

Claims (1)

[Claims] 1. By inputting an operation from a telephone housed in a storage program controlled exchange, the call forwarding information of the telephone is set and registered in advance in a storage means of the exchange, and when the exchange performs outgoing connection processing, The storage means is searched by the number of the telephone that made the call, and when it is confirmed that the call is made from a telephone that has been set for call forwarding in advance, a talkie device is selected, and the forwarding destination number information detected from the storage means is stored in the talkie device. A call forwarding notification system characterized in that the talkie device notifies the phone that made the call by voice.