JPH04205441A - Main cause decision processing system - Google Patents

Main cause decision processing system

Info

Publication number
JPH04205441A
JPH04205441A JP2337751A JP33775190A JPH04205441A JP H04205441 A JPH04205441 A JP H04205441A JP 2337751 A JP2337751 A JP 2337751A JP 33775190 A JP33775190 A JP 33775190A JP H04205441 A JPH04205441 A JP H04205441A
Authority
JP
Japan
Prior art keywords
main cause
cause determination
information
occurrence
decision
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2337751A
Other languages
Japanese (ja)
Inventor
Hiroyuki Moriya
守屋 浩幸
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP2337751A priority Critical patent/JPH04205441A/en
Publication of JPH04205441A publication Critical patent/JPH04205441A/en
Pending legal-status Critical Current

Links

Abstract

PURPOSE:To improve the accuracy of decision by providing this main cause decision processing system with a main cause additional information processing means and a decided result user interface means for receiving a fault portion validity deciding instruction from a user and informing the contents of the decision instruction to a main cause additional information processing means. CONSTITUTION:The main cause decision processing system includes the main cause additional information processing means 4 for updating generation frequency corresponding to a fault position in a main cause deciding file 6 in each decision of a main cause and the decided result user interface 5 for displaying the result of a main cause deciding logic means 3, specifying the validity of a decided result to a user and informing contents specified by the user to the means 4 in order to reflect the user's specified result to the generation frequency. When plural main cause decision results are decided, the user specifies the decided result, so that the accuracy of the succeeding main cause decision is improved.

Description

【発明の詳細な説明】 産業上の利用分野 本発明は、集中監視装置における複数の障害情報より真
の障害部位を判定する主原因判定処理方式に関する。
DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a main cause determination processing method for determining a true fault location from a plurality of pieces of fault information in a centralized monitoring device.

従来の技術 従来、複数の障害発生情報より真の障害部位を判定する
主原因判定方式は、複数の障害発生情報とそれに対する
真の障害部位を定義付けると共に障害部位の発生頻度情
報を付加する主原因判定ファイルと、伝送遅延などによ
り無作為的に(又は不規則に)通知される同一時刻に発
生した複数の障害発生情報を集約する為の時間集約手段
と、時間集約手段にて集約された障害発生情報がら前記
主原因判定ファイルを検索することにより、真の障害部
位を判定する主原因判定論理手段と、主原因判定論理手
段により判定された真の障害部位情報により主原因判定
ファイルの前記障害部位の発生頻度情報を更新する主原
因付加情報処理手段とを有しており、主原因判定論理手
段は、常に保守者が主原因定義ファイルに定義した複数
の障害発生情報と真の障害部位との対応と、主原因付加
情報処理手段が更新する主原因判定ファイルの発生頻度
情報とから真の障害部位の判定を行っていた。
Conventional technology Conventionally, the main cause determination method that determines the true fault location from multiple pieces of fault occurrence information defines multiple pieces of fault occurrence information and the true fault location for that, and also adds information on the frequency of occurrence of the fault location. Judgment file, time aggregation means for aggregating information on multiple failures occurring at the same time that are randomly (or irregularly) notified due to transmission delays, etc., and failures aggregated by the time aggregation means. A main cause determination logic means that determines the true failure part by searching the main cause determination file based on the occurrence information, and a main cause determination logical means that determines the true failure part by searching the main cause determination file based on the true failure part information determined by the main cause determination logic means. The main cause additional information processing means updates the occurrence frequency information of the part, and the main cause determination logical means always compares the multiple pieces of failure occurrence information defined in the main cause definition file by the maintainer with the true failure part. The true fault location was determined based on the response and the occurrence frequency information of the main cause determination file updated by the main cause additional information processing means.

発明が解決しようとする課題 従来の主原因判定処理方式における主原因判定論理手段
は、常に保守者が主原因判定ファイルに定義した複数の
障害発生情報と真の障害部位との対応と、主原因付加情
報処理手段が更新する主原因判定ファイルの発生頻度情
報とから真の障害部位の判定を行っているために、主原
因判定論理手段が判定する真の障害部位情報により主原
因判定ファイルの発生頻度情報が更新される。従って、
主原因判定論理手段の判定が誤判定の場合には、誤った
障害部位情報により発生頻度情報が更新される為に以降
誤った判定を行う確率が高くなるという課題があった。
Problems to be Solved by the Invention The main cause determination logical means in the conventional main cause determination processing method always corresponds between multiple failure occurrence information defined in the main cause determination file by a maintenance person and the true failure part, and determines the main cause. Since the true failure part is determined based on the occurrence frequency information of the main cause determination file updated by the additional information processing means, the occurrence of the main cause determination file is performed based on the true failure part information determined by the main cause determination logic means. Frequency information is updated. Therefore,
When the main cause determination logic means makes an erroneous determination, the occurrence frequency information is updated with the erroneous failure part information, so there is a problem that the probability of making an erroneous determination thereafter increases.

本発明は従来の上記実情に鑑みてなされたちのであり、
従って本発明の目的は、従来の技術に内在する上記課題
を解決すること4可能とした新規な主原因判定処理方式
を提供することにある。
The present invention has been made in view of the above-mentioned conventional circumstances,
Accordingly, an object of the present invention is to provide a novel main cause determination processing method that makes it possible to solve the above-mentioned problems inherent in the conventional technology.

課題を解決するための手段 上記目的を達成するために、本発明に係る複数の障害情
報より真の障害部位を判定する主原因判定処理方式は、
複数の障害発生情報と真の障害部位を定義づけると共に
障害部位の発生頻度情報を付加する主原因判定ファイル
と、伝送遅延等により無作為的(不規則に)に通知され
ると同一時刻に発生した複数の障害発生情報を集約する
時間集約手段と、前記集約された障害発生情報と前記主
原因判定ファイルから真の障害部位を判定する主原因判
定論理手段と、判定された真の障害部位から前記主原因
判定ファイルの発生頻度情報を更新する主原因付加情報
処理手段と、前記主原因判定論理手段により判定された
真の障害部位を運用者に通知すると共に運用者から前記
障害部位の良否の判定指示を受付は判定指示内容を前記
主原因付加情報処理手段に通知する判定結果ユーザイン
タフェース手段とを備えて構成される。
Means for Solving the Problems In order to achieve the above object, the main cause determination processing method for determining the true failure part from a plurality of failure information according to the present invention is as follows:
A main cause determination file that defines multiple failure occurrence information and the true failure location, and adds information on the occurrence frequency of the failure location, and a file that defines the occurrence frequency of failure locations, and detects occurrences at the same time when notifications are sent randomly (irregularly) due to transmission delays, etc. a time aggregation means for aggregating a plurality of pieces of failure occurrence information; a main cause determination logical means for determining a true failure part from the aggregated failure occurrence information and the main cause determination file; A main cause additional information processing means for updating the frequency of occurrence information in the main cause judgment file, and a main cause additional information processing means for notifying the operator of the true failure part determined by the main cause judgment logic means, and for the operator to confirm whether the failure part is good or bad. The apparatus for receiving a judgment instruction includes a judgment result user interface means for notifying the main cause additional information processing means of the content of the judgment instruction.

実施例 次に本発明をその好ましい一実施例について図面を参照
して具体的に説明する。
Embodiment Next, a preferred embodiment of the present invention will be specifically explained with reference to the drawings.

第1図は本発明の一実施例を示すフローチャートである
FIG. 1 is a flowchart showing one embodiment of the present invention.

第1図を参照すると、本発明の一実施例は、受信手段1
と、時間集約手段2と、主原因判定論理手段3と、主原
因付加情報処理手段4と、判定結果ユーザインタフェー
ス手段5と、主原因判定ファイル6とから構成されてい
る。
Referring to FIG. 1, one embodiment of the present invention includes receiving means 1
, a time aggregation means 2 , a main cause determination logic means 3 , a main cause additional information processing means 4 , a determination result user interface means 5 , and a main cause determination file 6 .

第2図は主原因判定ファイル6の一楕成例を示す図であ
る。
FIG. 2 is a diagram showing an example of the main cause determination file 6.

第1図及び第2図を参照するに、受信手段1においてス
テップA1は情報の受信待ちを行い、受信時にステップ
A2に通知する、ステップA2は前記受信情報が障害発
生情報であれば時間集約手段2に通知し、タイムアウト
通知情報であれば主原因判定論理手段3に通知する。
Referring to FIGS. 1 and 2, in the receiving means 1, step A1 waits for information to be received, and upon reception, notifies step A2. If the received information is failure occurrence information, step A2 is a time aggregating means. 2, and if it is timeout notification information, the main cause determination logic means 3 is notified.

時間集約手段2において、ステップB1は、前記受信手
段1から通知される障害発生情報により、すでにタイム
アウト要求済詠であるか、又タイムアウト要求が必要か
判定し、必要であればステップB2において、タイムア
ウト通知情報要求を他システムに通知する。
In the time aggregation means 2, step B1 determines, based on the failure occurrence information notified from the receiving means 1, whether the timeout has already been requested or whether a timeout request is necessary. Notify other systems of notification information requests.

主原因判定論理手段3において、ステップC1は受信手
段1から通知されるタイムアウト通知情報により、他シ
ステムに定義されている現在状態テーブルを検索するこ
とにより障害発生情報を検出し、ステップC2に通知す
る。ステップC2は、前記検出された障害発生情報に対
し、主原因判定ファイル6に定義されている重みづけF
3を検索し、各障害部位F2の重みづけF3の合計値を
算出し、合計値が最も大きな値を持つ障害部位F2を真
の障害部位と判定する。この時合計値の最大値が複数あ
る場合には、各障害部位F2の発生頻度F4の最も大き
な障害部位F2を真の障害部位と判定する。更にステッ
プC2は主原因付加情報処理手段4に判定結果を通知す
る。
In the main cause determination logic means 3, step C1 detects failure occurrence information by searching the current status table defined in another system based on the timeout notification information notified from the receiving means 1, and notifies step C2. . Step C2 assigns a weight F defined in the main cause determination file 6 to the detected failure occurrence information.
3 is searched, the total value of the weighting F3 of each faulty part F2 is calculated, and the faulty part F2 having the largest total value is determined to be the true faulty part. At this time, if there are a plurality of maximum total values, the faulty part F2 with the highest occurrence frequency F4 of each faulty part F2 is determined to be the true faulty part. Furthermore, step C2 notifies the main cause additional information processing means 4 of the determination result.

主原因付加情報処理手段4において、ステップDIは主
原因判定論理手段3の判定結果を正の判定結果とし、判
定結果ユーザインタフェース手段5の判定結果を負の判
定結果又は正の判定結果と判別しステップD2に通知す
る。ステップD2は、正の判定結果を受信時に、主原因
判定ファイル6の該当障害部位に対応する発生頻度F4
をカウントアツプし、負の判定結果を受信時に、主原因
判定ファイル6の該当障害部位に対応する発生頻度F4
をカウントダウンする。更にステップD2は判定結果を
判定結果ユーザインタフェース手段5に通知する。
In the main cause additional information processing means 4, step DI determines that the judgment result of the main cause judgment logic means 3 is a positive judgment result and that the judgment result of the judgment result user interface means 5 is a negative judgment result or a positive judgment result. Notify step D2. In step D2, when a positive determination result is received, the occurrence frequency F4 corresponding to the relevant failure part of the main cause determination file 6 is processed.
is counted up, and when a negative judgment result is received, the occurrence frequency F4 corresponding to the corresponding failure part in the main cause judgment file 6 is counted up.
count down. Furthermore, step D2 notifies the determination result user interface means 5 of the determination result.

判定ユーザインタフェース手段5において、ステップE
1は主原因付加情報処理手段4から通知される判定結果
を表示する。ステップE2は、ステップE1にて表示し
た真の障害部位が正しいか誤判定かの判定指示の為の入
力表示を行うと共に入力待ちの状態となる。運用者の入
力が否定指示の場合には、ステップE3は、主原因判定
結果を誤判定と判断し、主原因判定ファイル6の該当障
害部位の発生頻度F4をカウントダウン又は運用者が指
示する障害部位の発生頻度をカウントアツプする為に、
前記誤判定の障害部位情報を主原因付加情報処理手段4
に通知する。
In the determination user interface means 5, step E
1 displays the determination result notified from the main cause additional information processing means 4. In step E2, an input is displayed for instructing whether the true failure part displayed in step E1 is correct or erroneously determined, and the process enters a state of waiting for an input. If the operator's input is a negative instruction, step E3 determines that the main cause determination result is an erroneous determination, and counts down the frequency of occurrence F4 of the relevant failure part in the main cause determination file 6, or calculates the failure part specified by the operator. In order to count up the frequency of occurrence of
Main cause additional information processing means 4 uses the failure part information of the misjudgment.
Notify.

尚、主原因判定ファイル6の障害発生情報E1が障害部
位F2に対応する重みづけB3は、あらかじめ保守者が
定義する。
Note that the weighting B3 in which the failure occurrence information E1 of the main cause determination file 6 corresponds to the failure part F2 is defined in advance by the maintenance person.

発明の詳細 な説明した様に、本発明によれば、主原因判定ファイル
に障害部位に対応した発生頻度と、前記発生頻度を主原
因判定を行う都度、更新する主原因付加情報手段と、主
原因判定論理手段の結果を表示し判定結果の良否を運用
者に指示すると共に運用者の指示結果を前記発生頻度に
反映させる為に運用者の指示内容を主原因付加情報処理
手段に通知する判定結果ユーザインタフェース手段を有
するので、主原因判定結果が複数判定された場合に、運
用者が指示することにより次回以降の主原因判定精度が
高くなるという効果が得られる。
As described in detail, according to the present invention, the occurrence frequency corresponding to the failure part is stored in the main cause determination file, and the main cause additional information means updates the occurrence frequency each time the main cause determination is performed. Displaying the results of the cause determination logical means and instructing the operator as to whether the determination results are good or bad, and also notifying the main cause additional information processing means of the contents of the operator's instructions in order to reflect the operator's instruction results in the frequency of occurrence. Since it has a result user interface means, when a plurality of main cause determination results are determined, the operator can give an instruction to increase the accuracy of the next main cause determination.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明の一実施例を示す動作フロー図、第2図
は本発明の構成品の1つである主原因判定ファイルの内
容の一例を示す図である。 1・・・受信手段、2・・・時間集約手段、3・・・主
原因判定論理手段、4・・・主原因付加情報処理手段、
5・・・判定結果ユーザインタフェース手段、6・・・
主原因判定ファイル、 A1・・・受信ステップ、A2・・・情報判定ステップ
、B1・・・時間集約判定ステップ、B2・・・タイム
アウト通知要求ステップ、C1・・・集約情報検索ステ
ップ、C2・・・主原因判定ファイル検索ステップ、D
l・・・判定結果解析ステップ、B2・・・障害発生頻
度更新ステップ、El・・・主原因判定結果表示処理ス
テップ、B2・・・判定指示入力処理ステップ、B3・
・・判定結果通知ステップ、Fl・・・障害発生情報、
F2・・・障害部位、B3・・・障害発生情報F1が障
害部位F2に対応する重みづけ、B4・・・障害部位F
2に対応した発生頻度
FIG. 1 is an operation flow diagram showing an embodiment of the present invention, and FIG. 2 is a diagram showing an example of the contents of a main cause determination file, which is one of the components of the present invention. 1... Receiving means, 2... Time aggregation means, 3... Main cause determination logic means, 4... Main cause additional information processing means,
5... Judgment result user interface means, 6...
Main cause determination file, A1...Reception step, A2...Information judgment step, B1...Time aggregation judgment step, B2...Timeout notification request step, C1...Aggregation information search step, C2...・Main cause determination file search step, D
l... Judgment result analysis step, B2... Fault occurrence frequency update step, El... Main cause judgment result display processing step, B2... Judgment instruction input processing step, B3.
... Judgment result notification step, Fl... Failure occurrence information,
F2...faulty part, B3...failure occurrence information F1 is weighted to correspond to faulty part F2, B4...faulty part F
Occurrence frequency corresponding to 2

Claims (1)

【特許請求の範囲】[Claims] 集中監視装置における複数の障害情報より真の障害部位
を判定する主原因判定処理方式において、複数の障害発
生情報と真の障害部位を定義づけると共に前記障害部位
の発生頻度情報を付加する主原因判定ファイルと、伝送
遅延等により無作為的に通知されると同一時刻に発生し
た複数の障害発生情報を集約する時間集約手段と、前記
集約された障害発生情報と前記主原因判定ファイルから
真の障害部位を判定する主原因判定論理手段と、判定さ
れた真の障害部位から前記主原因判定ファイルの発生頻
度情報を更新する主原因付加情報処理手段と、前記主原
因判定論理手段により判定された真の障害部位を運用者
に通知すると共に運用者から前記障害部位の良否の判定
指示を受付け判定指示内容前記主原因付加情報処理手段
に通知する判定結果ユーザインタフェース手段とを有す
ることを特徴とした主原因判定処理方式。
In a main cause determination processing method that determines a true fault location from a plurality of pieces of fault information in a central monitoring device, a main cause determination method that defines a plurality of pieces of fault occurrence information and a true fault location, and adds information on the frequency of occurrence of the fault location. a file, a time aggregation means for aggregating information on the occurrence of multiple failures occurring at the same time when randomly notified due to transmission delays, etc.; A main cause determination logic means for determining the location, a main cause additional information processing means for updating occurrence frequency information in the main cause determination file based on the determined true fault location, and a main cause determination logic means for determining the true fault determined by the main cause determination logic means. a judgment result user interface means for notifying an operator of a faulty part of the faulty part, and receiving an instruction from the operator to judge whether the faulty part is good or not, and notifying the main cause additional information processing means of the content of the judgment instruction. Cause determination processing method.
JP2337751A 1990-11-30 1990-11-30 Main cause decision processing system Pending JPH04205441A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2337751A JPH04205441A (en) 1990-11-30 1990-11-30 Main cause decision processing system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2337751A JPH04205441A (en) 1990-11-30 1990-11-30 Main cause decision processing system

Publications (1)

Publication Number Publication Date
JPH04205441A true JPH04205441A (en) 1992-07-27

Family

ID=18311619

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2337751A Pending JPH04205441A (en) 1990-11-30 1990-11-30 Main cause decision processing system

Country Status (1)

Country Link
JP (1) JPH04205441A (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012063358A1 (en) * 2010-11-12 2012-05-18 富士通株式会社 Error part specification method, error part specification device, and error part specification program
JP2013250650A (en) * 2012-05-30 2013-12-12 Fujitsu Ltd Monitoring device, information processing device, monitoring program, and monitoring method

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012063358A1 (en) * 2010-11-12 2012-05-18 富士通株式会社 Error part specification method, error part specification device, and error part specification program
JP5532143B2 (en) * 2010-11-12 2014-06-25 富士通株式会社 Error location identification method, error location identification device, and error location identification program
US9141463B2 (en) 2010-11-12 2015-09-22 Fujitsu Limited Error location specification method, error location specification apparatus and computer-readable recording medium in which error location specification program is recorded
JP2013250650A (en) * 2012-05-30 2013-12-12 Fujitsu Ltd Monitoring device, information processing device, monitoring program, and monitoring method

Similar Documents

Publication Publication Date Title
EP0591345B1 (en) Method and system for monitoring a computer system
KR950010833B1 (en) Automated enrollement of a computer system into a service network of computer systems
US6737966B1 (en) Keypad annunciator graphical user interface
EP1405187B1 (en) Method and system for correlating and determining root causes of system and enterprise events
US11539812B2 (en) Method and apparatus for generating and subscribing to notifications
US8332503B2 (en) Message abnormality automatic detection device, method and program
CN110489306A (en) A kind of alarm threshold value determines method, apparatus, computer equipment and storage medium
US20060069892A1 (en) Method, apparatus, and computer readable medium for managing back-up
KR920013166A (en) Interprocess message switching method and apparatus
CN109347705B (en) Loop detection method and device
US6681245B1 (en) Display of detected event for information handling system
US8072972B2 (en) Configurable hardware scheduler calendar search algorithm
CN111669282B (en) Method, device and computer storage medium for identifying suspected root cause alarm
JPH04205441A (en) Main cause decision processing system
CN110012490B (en) Alarm method, alarm device, operation maintenance center and computer readable storage medium
CN106709051B (en) Method, equipment and system for displaying comparison information
JP6515048B2 (en) Incident management system
CN104598234B (en) A kind of method and device of processing business
JPH05108412A (en) Plant alarm device
JP2734455B2 (en) Failure detection method
JPH04252533A (en) Fault notice system
CN108521113A (en) The warning information rendering method of secondary operation management system
CN109068312A (en) carrier data switching method and device, electronic equipment and storage medium
CN111679931B (en) Method for sending heartbeat packet and system to be tested
CN113765685A (en) Abnormity management method and device