JPH04175991A - Refund device of ticket vending machine - Google Patents

Abstract

PURPOSE:To enable the ticket vending machine to perform a refund process by providing a refund control part which performs the refunding process of the sale price of a selected column. CONSTITUTION:The vending machine is a ticket vending machine which issues a ticket of a column selected among handled columns and is provided with a refund control part 16 which detects the selected column being inputted from input parts 3 and 5 while an operation mode selection part 15 is set in a refund process mode and performs the refunding process of the sale price of the selected column. Consequently, the handled column of the ticket for payment is only specified 17 to refund the sale price semi-automatically.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a ticket vending machine that issues tickets for a selected column of handling columns.

Prior Art Modern ticket vending machines are configured to issue tickets for both cash purchases and deferred payment purchases using ID cards with individual food written on them, so as not to inconvenience users during normal vending operations. Improvements are being made in functionality.

Problems to be Solved by the Invention If a user accidentally buys a different ticket than the desired one, the user will request a refund, but conventional ticket vending machines do not There is no refund function, so when a customer requests a refund, staff members must manually refund the appropriate amount of cash. It is.

An object of the present invention is to provide a refund processing device that allows the ticket vending machine itself to perform at least a part of such refund processing functions.

Means for Solving the Problem The refund processing device according to claim 1 provides a ticket vending machine that issues tickets for a selected column among handling columns, a normal operation mode for issuing tickets for the selected column, and a refund processing mode. An operation mode selection section for selecting a processing mode, an input section for inputting a selection column, and detecting that a selection column is input to the input section with the operation mode selection section set to the refund processing mode. 3. The refund processing device according to claim 2, further comprising a refund control section for executing refund processing for the sales price of the selected column. an operating mode selection unit that selects a normal operating mode and a refund processing mode for issuing tickets of a selected column in a ticket vending machine; a reading device that reads a column in which the ticket was handled from input issued tickets; and a refund control unit that detects that a column is read by the reading device while the operation mode selection unit is set to the refund processing mode, and executes refund processing of the selling price of the selected column. The refund device according to claim 3 is characterized in that, in a ticket vending machine that issues tickets for a selected column among the handling columns, a normal operation mode for issuing tickets for the selected column and a refund processing mode are selected. a driving mode selection section, a reading device for reading the selling price of the ticket from the input issued ticket, and the reading device reading the selling price with the driving mode selection section set to the refund processing mode. The present invention is characterized by being equipped with a refund control unit that detects the sales price and executes refund processing of the selling price.

According to the structure of claim 1, when a selection column is input to the input section with the operation mode selection section set to the refund processing mode, the refund control section performs the refund processing of the selling price of the input column. According to the second aspect of the present invention, when a ticket to be refunded is read by the reading device with the driving mode selection section set to the refund processing mode, the refund control section refunds the selling price of the column read by the reading device. According to the structure of claim 3 characterized in processing, when a ticket to be refunded is read by the reading device with the driving mode selection section set to the refund processing mode, the refund control section changes the selling price read by the reading device. Execute the refund process.

Embodiments Hereinafter, embodiments of the present invention will be explained based on FIGS. 1 to 7.

FIG. 1 shows a ticket vending machine equipped with a refund device according to the invention. This ticket vending machine is configured so that the user can select from three types of sales: cash sales, deferred payment sales using an ID card, and cash sales using an ID card.

A card reader 1, a coin unit 2, and a menu button group 3 are provided on the customer service side, and the rest are provided inside the main body of the ticket vending machine.

In the case of purchase with cash, coins are inserted into the coin unit 2 by the user. Then, the sales control unit 4 compares the selling price of each column set in advance via the setting device 5 with the input amount, and determines whether each column can be sold.
When it is detected that the button specifying the column determined to be available for sale in the menu button group 3 has been operated,
The ticket issuing printer 6 is instructed to print the ticket surface of the selected column and issue the ticket after printing is completed. Along with this, the sales control unit 4 reports the sales data for each time online to the host computer 9 each time, and also reports the contents of the sold tickets and cash sales to the journal printer 7 and floppy disk drive 8. Instruct to record the matter.

For deferred payment by ID card, card reader 1
When the ID card is inserted and the ID code is read, the sales control section 4 reads the read ID code and the sales control section 4.
The ID card is checked against the invalid card data registered in the memory of the ID card to determine whether it is valid or not. If the ID card is valid, the selling price of each column is set to the specified amount based on the operation of menu button group 3. Run a discount sale where the price is lower.

Then, it instructs the ticket printer 6 to issue tickets according to the operation of the menu button group 3, reports the sales data for that time online to the host computer 9 each time, and sends the data to the journal printer 7 and floppy disk drive 8. , instructs to record the details of the ticket sold, the fact that it is deferred payment, and the ID code read from the ID card.

When the ID card is inserted into the card reader 1 and then cash is inserted into the coin unit 2, the sales control unit 4
compares the read ID code with the card invalidation data to determine whether the ID card is valid, and if it is valid, sets the selling price of each column to the specified amount based on the operation of menu button group 3. Only run discounted cash sales that are cheaper.

Then, host the sales data for that time online.
It not only reports to the computer 9 each time, but also instructs the journal printer 7 and floppy disk drive 8 to record the contents of the ticket sold, the fact that it is a cash sale using an ID card, and the ID food read from the ID card.

As shown in FIG. 2, a plurality of these ticket vending machines are connected to the communication line IO of the host computer 9 and operated.
The details of ticket issuance executed by each ticket vending machine A and H are reported to the host computer 9, and the host computer 9 checks the preset number of tickets to be sold for each column, and then checks the total number of tickets to be issued for each column and the sales schedule. The ticket vending machines A and H are sold out and controlled so that the number of tickets sold is compared and the number of tickets sold does not exceed the scheduled number of tickets sold.

A host computer If is provided above the host computer 9 for payroll calculation of each user, and a list of ID codes of retired employees, etc. is sent from this host computer If to a floppy disk 12 via the host computer 9. Sales control unit 4 at each ticket vending machine A, H online
is registered in the memory of the card as invalid data. Also,
Each ticket vending machine A.

The deferred payment data generated at B is transmitted online to the host computer 9 each time, and the host computer 9 reports the deferred payment data to the host computer 11 via a floppy disk or online. Usage fees will be deducted from your salary.

The control device 14 of each ticket vending machine A, H is equipped with the following refund function shown in FIG.

Reference numeral 15 denotes a ticketing switch as an operation mode selection section that selects between a normal operation mode for issuing tickets in the selected column and a refund processing mode, and 1G indicates a selection in the input section when the ticketing switch 15 is set to the refund processing mode. A refund control unit detects that a column has been input and executes a refund process for the selling price of the selected column. 17 is a key switch for setting the content of the refund process. The refund process is executed as follows. Ru.

Fig. 4 shows an example of a ticket for cash sales, which includes the name of the selected menu item "tea", the individual number "08" for the ticket vending machine A or B that sold the ticket, and the serial number "1" for each ticket vending machine A or B.
8-1", indicating the sales category where the sales format is cash sales"
"Genkin" is printed. If the sales category is Kaede payment, "Card" is printed instead of "Genkin," and if the sale is by cash using an ID card, "
"Card Genkin" is printed on it.

FIG. 3 shows a flowchart of refund processing by the refund control unit 16. When a request for a refund is received from the user, the staff member switches the ticket issuing switch 15 to "sales suspension" to select the refund processing mode in step (a-1). In step (a-2), the staff member confirms the sales category on the face of the ticket requested by the user, and if it is a cash sale, moves the key switch 17 from the state shown in FIG. 5(a). As shown in FIG. 5(b), in step (a-3), set to "cash", and in step [a-4], select step (a-4) of the menu button group 3 as the input section of the selection column.
When the menu button for the product name confirmed in step 2) is operated, the refund control unit 1B passes through steps (b-1) and (b-2), executes step (b-33), and returns to step (a-4).
) Set the selling price of the column specified by the menu button operated in step (b-
In 4), since the key switch 17 is set to "cash" in this case, refunds will be made until the refund amount becomes zero. In step (b-G), the information is sent to the host computer 9 via the communication line lO in step (b-4).
The column for which the refund was made is notified, the total number of tickets issued for each column is corrected, and the details of the refund are written to the floppy disk attached to the floppy disk drive 8. In step (b-73), the journal printer 7 is controlled to print out the details of the refund.

At step (b-7), one operation of the cash refund control unit 1B is completed. The clerk returns the key switch I7 to its original state in step (a-53), and returns the ticket issuing switch 15 to "sale" in step (a-8), allowing the sales control section 4 to perform normal sales operations.

The clerk checks the sales category on the ticket requested by the user in step (a-2), and if it is deferred payment, moves the key switch 17 from the state shown in FIG. As shown in FIG. -43, the refund control unit ■6 recognizes in step (b-1) that it is a deferred payment refund process, and in step (b-8) the column specified by the operation in step (a-4) In this case, in step [b-8], the refund column is communicated to the host computer 9 via the communication line 1o, and the total number of tickets issued for each column is corrected. In addition, the refund details for the user identified by the ID code read in step [a-93] are written on the floppy disk loaded in the floppy disk drive 8.

The staff member checks the sales category of the ticket requested by the user in step (a-23), and if it is a cash sale using an ID card, the clerk passes step (a-103) to step (a-23). At step 113, the key switch 7 is changed from the state shown in FIG. 5(a) to the step shown in FIG. 5(b). When the ID card is input into the card reader 1 in step (i-103) and step [a-41 is executed, the refund control unit 1B recognizes in step (b-2) that the refund process is for a discounted sale in cash. Then, in step (b-9), the discount sales price in the column specified by the operation in step (a-43) is set as the refund amount, and in step [b-4], refunds are performed until the refund amount becomes zero. Then, the following steps [bJ],
(Execute b-73, (a-53, (a-8).

In this way, cash refund processing and deferred payment refund processing can be semi-automated.

An example of journal data printed out by the journal printer 7 is shown in FIG.

The three lines indicated by #1 contain the facility code "02" that indicates the location where the ticket vending machine is installed, the unique hood of the ticket vending machine itself "1", and the number of times the ticket vending machine is on sale.
0030”, the date and time it was released “November 1, 1990”
"16:14" is printed.The line marked #2 is the payment category that is written with the code "1" for the user of the card floor "01391854", and "01" is written with the code "01". It is recorded that the meal ticket with the menu number was sold for 330 yen.

For example, the payment classification code "1" means "Card payment is sold,""2" indicates payment by cash using a card, and "2" indicates payment by cash without using a card.
3", "4" when canceling a sale using a card, "5" when canceling a cash payment using a card, "6" when canceling a cash payment without using a card
is printed.

If a refund is required and the sale is changed from on sale to discontinued, as shown in line #3, "E" and the number of times the sale was discontinued are "0035" here, and the date and time is "90".
It is recorded that the time was 16:15 on November 1, 2016.

If you switch to discontinuation of sales as described above and issue a refund from the user recorded in line #2, #4
As shown in the row, the payment classification is given to the user of card Nα “01391654” with the code “4”.
The meal ticket for ``menu number 1'' that was issued with the code ``01'' is recorded as a refund of ``330'' [negative sales]. Therefore, if necessary, the user can #
It can be confirmed from the code "4" of the payment classification S in the line #4 that the refund process for the sell/purchase record of the own credit card recorded in the line #3 has been carried out.

When the refund process is completed and the item is returned to on sale, the information at the time of return to on sale is recorded as shown in line #5.

In the above embodiment, the menu button group 3 was used as an input section for inputting the selection column to receive a refund during the refund process, but this is not supported by the setting device provided in the refrigerator for setting the selling price, etc. It is also possible to configure the selection column to be input from 5.

In the above embodiment, the selling price is set from the setting device 5 of each ticket vending machine A, B, but the selling price is set online from the host computer 9.
You can also set the selling price.

In the above embodiment, as mentioned in step (a-2),
The staff member visually checks the face of the ticket and determines the sales category and applicable column, and then steps (a-3), (a-4),
(a-7), [a-81, (a-10), (a
-11], etc., but this can be done by writing the sales category and column at the time of ticket issuance, and then reading it using the optical reader 18 or magnetic reader as shown in Figure 7. By configuring it to read and set automatically, it is possible to further automate the refund process.

In each of the above embodiments, the refund column is input by operating the menu button group 3 or the setting device 5, and the sales price or discount price specified by this is read out to execute the refund process. The same effect can be obtained even if the actual sales price written on the ticket is read using the reading device 18 or a magnetic reader. In this case, the refund control unit 1B performs step (b-6) based on the sales category and column read by the optical reader 18 or magnetic reader.
).

[Execute b-73.

Effects of the Invention According to the configuration set forth in claim 1, the operation mode selection section detects that a selection column is input from the input section with the refund processing mode set, and selects the selling price of the selection column. Since a refund control unit is provided to execute the refund process, by simply specifying the handling column of the ticket to be refunded, the selling price can be refunded semi-automatically.

According to the configuration according to claim 2, there is provided a reading device that reads the column in which the ticket was handled from the input issued ticket, and a column that is read by the reading device when the driving mode selection section is set to the refund processing mode. Since there is provided a refund control unit that detects that a column has been read and executes a refund process for the selling price of the selected column, automation of the - layer can be realized by placing a ticket to be refunded on a reading device.

According to the configuration according to claim 3, there is provided a reading device that reads the selling price of the ticket from the input issued ticket, and the reading device reads the selling price when the driving mode selection section is set to the refund processing mode. Since the present invention is provided with a refund control unit that detects that a ticket has been read and executes refund processing of the selling price, further automation can be achieved as in claim 2 by placing a ticket to be refunded on the reading device. can.

[Brief explanation of the drawing]

FIG. 1 is a configuration diagram of an embodiment of a ticket vending machine equipped with a refund processing device of the present invention, and FIG. 2 is a connection diagram of the operating state of the same device.
Figure 3 is a process diagram of the refund process of the same machine, Figure 4 is a diagram of the ticket issued by the same machine, Figure 5 is an explanatory diagram of the switching state of the key switch of the machine, and Figure 6 is a ticket issued by the same machine. FIG. 7 is an explanatory diagram of another embodiment. A, B... Ticket vending machine, 3... Menu button group [input section], 4... Sales control section, 5... Setting device [input section]
, 6... Ticketing printer, 15... Ticketing switch [driving mode selection section], I6... Refund control section, 17.
... Key switch, 18... Optical reading device [reading device]. Achievements: 1N Coloring skill ζ
(b) Figure 2, 8)

Claims (1)

[Claims] 1. In a ticket vending machine that issues tickets for a selected column among the handling columns, an operation mode selection section that selects a normal operation mode for issuing tickets for the selected column and a refund processing mode; , detects that a selection column is input to the input section when the selection column is input and the operation mode selection section is set to the refund processing mode, and refunds the selling price of the selection column. A refund processing device including a refund control unit that executes processing. 2. In a ticket vending machine that issues tickets for a selected column among the handling columns, an operation mode selection section that selects a normal operation mode and a refund processing mode for issuing tickets for the selected column, and an operation mode selection section that selects the issued ticket that has been input. a reading device that reads the column in which the ticket was handled from a ticket, and detects that a column is read by the reading device with the operation mode selection section set to the refund processing mode, and detects the selling price of the selected column. A refund processing device comprising a refund control unit that executes refund processing. 3. In the ticket vending machine that issues tickets for the selected column among the handling columns, an operation mode selection section that selects the normal operation mode and refund processing mode for issuing the ticket for the selected column, and the input issued a reading device that reads the selling price of the ticket from the ticket, and detecting that the selling price has been read by the reading device with the driving mode selection section set to the refund processing mode, and processing the refund of the selling price. A refund processing device comprising a refund control unit that executes.