JPH04137849A - Information processing system - Google Patents

Abstract

PURPOSE:To make a phone call to a desired person by retrieving a computer name corresponding to a user name from a 2nd storage means and retrieving a telephone number corresponding to the computer name to be retrieved from a 1st storage means. CONSTITUTION:A telephone management software at a client side obtains a reference table data between a log-in user name and a client machine (computer) 7 from a LAN manager at a server 8 side and a cross reference table data among a booth number, a name of a client machine 7 and a telephone number from a telephone management software of the server 8 side to generate a cross reference table between the user name subject to log-in at present and the telephone number and to display the result on a CRT display device. When the user hooks off a handset of its own telephone set 2 and designates one user in a user list as a telephone opposite party, the telephone management software at the client side gives a command of dialing to the telephone management software of the server side. Thus, a teacher side makes a phone call contact with a student even when which student is resident in which booth is not recognized at all.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an information processing system that combines a private telephone network and a local area network.

[Conventional technology] Traditionally, computer-based educational systems (J'J.

In CAI), for example, a classroom is divided into several booths, each booth is equipped with one computer and one telephone, and the computers are connected to a local LAN (LAN).
ea network), and the telephone was connected to a PBX. The LAN is for sharing educational software, and the telephone is for direct communication between students and teachers. It is customary for each student to enter a student list in each booth, so that the teacher can know in advance which student is in which booth.

[Problem to be solved by invention C] However, in the above conventional example, if students are completely free to choose which booth to enter, from the teacher's point of view, it is impossible to know which student is in which booth, and the teacher There was a problem in that when I tried to contact a certain student by phone, I was unable to do so.

Furthermore, for example, when students in a classroom are divided into several groups to carry out ``mechanical joint design training'', frequent communication between students is required, but it is not possible to have complete freedom in which booth they enter. I didn't know the phone number for the booth, so there was no way to contact me within the group.

An object of the present invention is to provide an information processing system that solves the above problems.

[Means for Solving the Problem] In order to achieve such an object, the present invention provides a first storage means that stores a computer name and a telephone number in a one-to-one correspondence, and a first storage means that stores a computer name and a telephone number in a one-to-one correspondence; a first computer that stores a user name input by the first computer and a computer name in a one-to-one correspondence; and a second storage device that stores a user name input by the first computer and a second computer different from the first computer. a search means for searching the second storage means for a computer name corresponding to the user name and searching the first storage means for a telephone number corresponding to the searched computer name; The present invention is characterized by comprising a calling means for calling a telephone having the retrieved telephone number when the retrieved telephone number is retrieved.

[Function] In the present invention, a computer name and a telephone number are stored in the first storage means in a one-to-one correspondence, a user name and a computer name are inputted by the first computer, and the user name and the telephone number inputted by the first computer are stored in the first storage means. When a user name is input by a second combinator different from the first computer, the search means stores the user name and the computer name in a one-to-l correspondence in the second storage means, A computer name is retrieved from the second storage means, and a telephone number corresponding to the retrieved computer name is retrieved from the first storage means, and if a telephone number is retrieved by the retrieval means, the telephone number is included. A call is made to the telephone using a calling means.

〔Example〕

Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 1 shows an embodiment of the invention.

In the figure, 1 is a private telephone network, which is made up of a telephone 2, a private branch exchange (hereinafter referred to as PBX) 3 that performs private branch exchange processing, etc., and a telephone line 4. 20 is a LAN, and a client machine (computer )7, Server 8, LAN
It is composed of a cable 9. 5 is a PBX/server communication device that connects the server 8 of the LAN 6 and the PBX 3 of the local telephone network 1.

Figure 2 shows the situation inside the CAI classroom.

The classroom is divided into 20 booths 10, and one telephone 2 and one client machine 7 are installed in each booth.

Numeral 11 is a booth for the teacher, in which one telephone 2 and one client machine 7 are installed.

FIG. 3 shows the configuration of the client machine 7 and server 8 shown in the first diagram.

In the figure, 20 is a central processing unit (hereinafter referred to as CPU), 21 is a memory, 22 is an external storage device, 23 is an input keyboard, 24 is a mouse as a pointing device, and 25 is for connection to a LAN cable 9. LA of
N connection device 26 is a CRT display for display.

FIG. 4 shows a memory map of the server 8 during operation of this system.

In FIG. 4(a), 30 is an operating system (hereinafter referred to as O8) of the server 8, which performs basic control of the server main body such as input/output devices. 31 is a LAN manager on the server side, which controls and manages the entire LAN 6. Specifically, it manages logged-in users, shares data files, transfers data, and manages security. The correspondence table data between login user name and client machine name used in this system is also stored on this server side.
Exists in AN Manager. If there is a request from the client machine 7 side, this correspondence table data is transferred to the client machine 7 side.

Reference numeral 32 represents telephone management software on the server side, which includes correspondence table data of booth numbers, telephone numbers, and client machine names. If instructed by the administrator, maintenance processing such as adding, modifying, or deleting this correspondence table data is executed, and if there is a request from the client machine 7 side, this correspondence table data is transferred to the client machine 7 side. Further, when receiving a telephone call command specifying a telephone number from the client machine 7 side, the telephone call command is issued to the PBX 3. At this time, not only the telephone number of the other party but also the telephone number of the telephone belonging to the booth at the destination of the call is passed to the PBX 3.

33 is the server side software of the CAI software "Collaborative Design Training", and its main role is to manage design data, and when the client requests design data, it transfers the design data to the client, and If there is a request to add, modify, delete, or save design data, execute the process.

34 is a work area of each software 30, 31, 32, and 33. In addition, each software 30, 31, 32.
33 starts operating at the same time as the server 8 is powered on.

FIG. 4(b) shows a memory map of the client machine 7 during operation. In the figure, 35 is O3 of the client machine, which performs basic control of the client machine itself, such as input/output devices.

36 is a LAN manager on the client side, which prompts the user to input a user name and password when starting up the client machine 7, and connects to the LAN. While connected to the LAN, various LAN tasks such as data transfer between the server and client are processed, and if instructed by the user, the LAN connection is disconnected.

Reference numeral 37 is collaborative design training software on the client side, which executes design work according to user instructions. Note that, as described above, most of the design data itself is managed by the collaborative design training software 33 on the server side. Furthermore, the client-side telephone management software 38 can be activated from the client-side collaborative design training software 37 according to a user's instruction.

The telephone management software 38 on the client side is the L
Obtain correspondence table data between client machine name and login user name from the AN manager 31, obtain correspondence table data between booth number, client machine name, and telephone number from the telephone management software 33 on the server side, and use that data to Internally, create a table of correspondence between phone numbers and currently logged in user names.

A list of currently logged in user names is then displayed on the CRT display. When the user picks up the handset of his/her telephone 2 and specifies one of the users in the user list as the destination of the call, the client-side telephone management software 38 instructs the server-side telephone management software 32 to make the call. command. At this time, the telephone numbers of the other party and the calling party are sent to the server side.

39 is a work area of software 35, 36, 37, and 38.

In addition, software 35, 36, and 37 are client machine 7.
It starts up at the same time as the power is turned on, and the software 35.36
．． 37 are configured to automatically start up in this order. Only the client-side telephone management software 38 is activated from within the client-side collaborative design training software 37 according to a user's instruction.

FIG. 4(c) shows a memory map during operation of the PBX.

As mentioned above, a PBX is also a type of computer.

In the figure, at 40, the O3 of the PBX performs various basic exchange processes.

41 is a call request processing software, which when a call request is received from the telephone management software 32 of the server 8, checks that the handset of the telephone 2 corresponding to the calling party's telephone number has been picked up, and then sends the call request to the other party. Performs call processing for the telephone device of the destination telephone number.

42 is a work area of software 40.41.

The software on the server 8 shown in FIG. 4(a), the software on the client machine 7 shown in FIG. 4(b), and the software shown in FIG. 4(c) are as follows:
Since each machine runs multitasking, there are no problems such as other software on the same machine not responding while one software is running.

Table 1 is an example of a correspondence table between client machine names and login user names held by the server-side LAN manager 31.

Table 1 Table 2 is an example of a correspondence table of booth numbers, client machine names, and telephone numbers that the server-side telephone management software 32 has.

Table 2 Table 3 shows the client side telephone management software 38 in Table 1 and Table 2.
This is a correspondence table between login user names and phone numbers created internally based on the correspondence table data of .

Table 3 FIG. 5 is a flowchart showing the control procedure by the LAN manager (server side).

In step S1, it is determined whether or not the server administrator has instructed termination. If the server administrator has instructed termination, the process moves to step S2, and in step S2, necessary information is stored in the external storage device 22. Save and exit control.

On the other hand, as a result of the determination in step S1, if the server administrator does not instruct termination, the process moves to step S3. In step S3, it is determined whether or not there is a request for a correspondence table between the login user name and client machine name from the client side application.As a result of the determination, if there is a request, the process moves to step S4 Then, the data of the correspondence table between the login user name and the client machine name is sent to the client side, and the process returns to step S1. On the other hand, if it is determined in step S3 that there is no request for a correspondence table, the process moves to step S5. Then, in step S5, it is determined whether any other LAN management requests have been received. As a result of the determination, if there is no request, the process returns to step S1, and if there is a request, the process moves to step S6, in which other processes necessary for LAN management are executed, and the process returns to step S1.

Note that the processing necessary for LAN management refers to
Management of connections to the AN, data transfer work from the server 8 to the client machine 7, or vice versa.

FIG. 6 is a flowchart showing the control procedure by the LAN manager (client side).

In step S30, a screen is displayed requesting the user for a login user name and password. Step S3
When the user inputs a user name and a password name in step S32, it is determined whether the user name and password name are correct. As a result of the judgment, the user name,
If the password name is incorrect, the process moves to step S37, and in step S37 it is determined whether the user has pressed the control key + C key. If the result of the judgment is that the key has not been pressed, the process returns to step S30. If pressed, control ends.

On the other hand, as a result of the determination in step S31, if the user name and password name are correct, the process moves to step S33,
In step S33, a LAN connection to the server is executed,
In step S34, various LAN processes (such as data transmission between the server and client) are continued if necessary. Then, in step S35, it is determined whether the user has given an instruction to disconnect the LAN connection to the server,
As a result of the judgment, if there is no instruction, the process returns to step S34; if there is, the process proceeds to step 336, and then the process returns to step S3.
At step 6, the process of cutting off the LAN connection to the server is executed, and the control is ended.

FIG. 7 is a flowchart showing the control procedure by the telephone management software (server side).

In step SIO, it is determined whether or not the server administrator has instructed termination. If the determination result is that an instruction has been given, the control is terminated; if not, the process moves to step Sll.

Then, in step Sll, it is determined whether the server administrator has instructed to modify the correspondence table of the booth number, client machine name, and telephone number. As a result of the determination, if there is an instruction, the process moves to step SL2, and in step S12, data in the correspondence table of the booth number, client machine name, and telephone number is corrected, and the process returns to step SIO. On the other hand,
As a result of the determination in step Sll, if there is no modification instruction, the process moves to step S13.

In step S13, it is determined whether there is a request from the client side application for a correspondence table of booth number, client machine name, and telephone number. As a result of the judgment,
If there is a request, the process moves to step S14, in which correspondence table data of the booth number, client machine name, and telephone number is sent to the client side, and the process returns to step SIO. On the other hand, if it is determined in step S13 that there is no request for a correspondence table, the process moves to step S15.

In step S15, it is determined whether or not there is a command to make a call specifying a telephone number from the client-side application, and as a result of the determination, if there is a call command, the process moves to step S16, and step In S16, the PBX is instructed to make a call using the designated telephone number, the telephone number of the destination is also sent to the PBX, and the process returns to step SIO.

FIG. 8 is a flowchart showing the control procedure by the telephone management software (client side).

In step S50, the LAN manager (server side)
Step S51 obtains correspondence table data between the client machine name and login user name, and obtains correspondence table data between the booth number, client machine name, and telephone number from the telephone management software (server side) 32 at step S51. S5
At step 2, a list of current login user names is displayed on the CRT display 26. Then, in step S53,
It is determined whether or not the user has instructed termination, and if the result of the determination is that the user has instructed termination, the control is terminated. On the other hand, if the termination has not been instructed, the process moves to step S54, and in step S54 it is determined whether the user has specified one of the login user names as the other party of the telephone call. As a result of the determination, if it has not been specified, the process returns to step S53, and if it has been specified, the process moves to step S55. Then, in step S55, the telephone management software (server side) 32 is instructed to make a call to the telephone installed in the booth containing the student with the specified login user name. Further, the designated user's own booth telephone number is also sent to the telephone management software (server side), and the process returns to step S53.

FIG. 9 is a flowchart showing the control procedure by the collaborative design training software (server side) 33.

In step S20, it is determined whether the server administrator has instructed termination, and as a result of the determination, if termination has been instructed,
The process moves to step S21, where necessary information is saved in the external storage device, and the control is ended. On the other hand,
As a result of the determination in step S20, if there is no termination instruction, the process moves to step S22.

In step S22, it is determined whether there is a request for design data from the client-side application. As a result of the determination, if there is a request for design data, the process moves to step S23, where the design data is transferred to the client side, and the process returns to step S20. On the other hand,
If it is determined in step S22 that there is no request for design data, the process moves to step S24.

In step S24, it is determined whether there is a request from the client-side application to add, modify, or delete design data and save it. As a result of the judgment,
If the request is satisfied, the process moves to step S25, where the design data is added, modified, or deleted, and saved, and the process returns to step S20. On the other hand, if it is determined in step S24 that there is no request, the process returns to step S20.

Figure 10 shows collaborative design training software (client side) 37
3 is a flowchart showing control means according to the present invention.

In step S40, it is determined whether or not the user has given an instruction to terminate, and as a result of the determination, if there is an instruction to terminate, the process moves to step S41, and in step S41, the necessary information is transferred to the external server side. Save to the storage device or client-side external storage device and exit. On the other hand, if it is determined in step S40 that there is no termination instruction, the process moves to step S42.

In step S42, it is determined whether or not the user has performed design work, and as a result of the determination, if the user has performed design work, the process moves to step S43, and in step S43,
Process design work according to user instructions. On the other hand, if it is determined in step S42 that no design work has been performed, the process moves to step S44.

In step S44, it is determined whether the user has instructed to start the telephone management software (client side). As a result of the determination, if there is an instruction to start, the process moves to step S45, starts the telephone management software (client side) 38 in step S45, and returns to step S40; if there is no instruction to start, step S40 Return to

Figure 11(a) shows the client-side collaborative design training software 3.
This is an example of the display on the CRT display 26 of No. 7. 50 is a screen frame, 51 is a title, 52 is a menu field, 53 is a startup menu for the client side telephone management software 38, 54 is a mouse cursor, 55 is an end mark, and 56 is a drawing being designed. Menu selection can be made by aligning the mouse cursor 54 with the desired menu and clicking the mouse button. For example, to start the client-side telephone management software 38, the user can move the mouse cursor 54 to the "telephone" menu and click the mouse button. Then, the client-side telephone software 38 is activated, and the state shown in FIG. 11(b) is reached. In addition, to terminate the client-side joint design training software 37, the user may move the mouse cursor 54 to the termination mark 55 and click the mouse button.

FIG. 11(b) shows the screen after the client-side telephone software 38 has been started, and 60 is the display of the telephone management software 38 (, 61 is the title, 62 is the login user name, and 63 is the end mark. If the user wants to call another logged-in user, he/she can pick up the handset of the telephone 2, align the mouse cursor 54 with one of the logged-in user names 62, and click the mouse button.

FIG. 12 is a flowchart showing the control procedure by the call request processing software (PBX).

In step S60, it is determined whether the power is OFF or not, and if the result of the determination is that the power is OFF, the control is ended. On the other hand, if the power is not OFF, the process moves to step S61, and in step S61, the telephone management software (server side) 3
2, it is determined whether or not a command to make a telephone call has been received. As a result of the determination, if there is no command to make a call, the process returns to step S60; if there is a command to make a call, the process moves to step S62, and in step S62 it is determined whether or not the originating handset has been picked up. to judge. As a result of the determination, if the handset is not picked up, step S
Returning to step 60, if the handset has been picked up, the process moves to step S63, where a call process is executed to the designated call destination, and the process returns to step S60.

In this embodiment, an example has been described in which the present invention is used in a CAI system, but it can also be used, for example, in an operation room of a database service industry.

If there is a business in which a large number of operators are used to continuously accumulate information on a daily basis, the operator's room is likely to be divided into a large number of booths, as in one embodiment. Moreover, each booth has a client machine for inputting information and a telephone for communication. In this state, a large number of operators are expected to move in and out of unspecified booths in random order to proceed with information input work. Again, a telephone call can be made no matter which booth an operator is in.

Further, in this embodiment, an example in which a call is made to a specific person has been described, but it is also possible to make a call to a large number of people (group phone call) at the same time. In that case, it is sufficient to allow multiple commands to be issued to the client side telephone management software 38, the server side telephone management software 32, and the PBX call request processing software 41 as the calling destinations. This can be used when students are grouped together for practical training, and the members of the group can talk on the phone at the same time. It can also be used by teachers to call all members of a particular group of students.

Further, in this embodiment, an example has been described in which the operation room is partitioned into a large number of booths, but the present invention can of course be applied even if the environment is not particularly partitioned. For example, in terms of numbers, almost every employee is assigned one telephone and one client machine, and one employee does not have to occupy a particular device (if there is space, This is the case when a telephone and a client machine are used.In this case, too, a telephone call can be made no matter which device an employee is in front of.

Note that no communication device is installed between the PBX and the server, and
The client-side telephone management software 38 may only display a list of logged-in user names and corresponding telephone numbers on the display, and the user himself may make a call to the other party using a button on his telephone.

[Effects of the Invention] As explained above, according to the present invention, since it is configured as described above, there is an effect that a telephone call can be made to a desired person.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention, FIG. 2 is an explanatory diagram illustrating the inside of a CIA classroom, FIG. 3 is a block diagram showing the configuration of the client machine 7 and server 8 shown in the first diagram, and FIG. The figure shows the memory map of the server 8, client machine 7, and PBX3 during system operation. Figure 6 is a flowchart showing the control procedure by the LAN manager (client side). Figure 7 shows the control procedure by the telephone management software (server side). Flowchart showing the control procedure. Figure 8 is a flowchart showing the control procedure using the telephone management software (client side). Figure 9 is a flowchart showing the control procedure using the collaborative design training software (server side). Figure 10 is the collaborative design training. A flowchart showing the control procedure by the software (client side). Figure 11 is a diagram showing an example of the display when controlled by the joint design training software and telephone management software on the client side. Figure 12 is by the call request processing software (PBX). It is a flowchart which shows a control procedure. 1... Local telephone network, 2... Telephone, 3... PBX. 4...Telephone line, 5...PBX/server communication device, 6...LAN. 7... Client machine, 8... Server, 9... LAN cable, 20... CPU, 21... Memory, 22... External storage device, 23... Keyboard, 24... Mouse, 25... LAN connection device, 26... CRT display. Figure 11(b)

Claims (1)

[Scope of Claims] 1) a first storage means storing computer names and telephone numbers in a one-to-one correspondence; a first computer into which a user name and a computer name are input; and information input by the first computer. a second storage means for storing a user name and a computer name in a one-to-one correspondence; when a user name is input by a second computer different from the first computer, the computer name corresponding to the user name is stored in the second storage means; 2 a search means for searching from the first storage means and a telephone number corresponding to the searched computer name; An information processing system comprising: calling means for making a call.