JPH0388556A - Key telephone system capable of announcing emergency - Google Patents

Key telephone system capable of announcing emergency

Info

Publication number
JPH0388556A
JPH0388556A JP22297889A JP22297889A JPH0388556A JP H0388556 A JPH0388556 A JP H0388556A JP 22297889 A JP22297889 A JP 22297889A JP 22297889 A JP22297889 A JP 22297889A JP H0388556 A JPH0388556 A JP H0388556A
Authority
JP
Japan
Prior art keywords
emergency
voice
button
message
emergency call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP22297889A
Other languages
Japanese (ja)
Inventor
Fumiyoshi Toyoshima
豊島 文喜
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP22297889A priority Critical patent/JPH0388556A/en
Publication of JPH0388556A publication Critical patent/JPH0388556A/en
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Abstract

PURPOSE:To announce the generation of an emergency situation and its contents to an emergency communication destination in a short time and exactly by bringing a message voice at the time of emergency to sound recording in advance, catching automatically a line wire by depressing an emergency communication button of a key telephone set and sending out automatically a voice message to the emergency communication destination. CONSTITUTION:In a key telephone set 1, a voice message to be sent out at the time of announcing emergency is brought to sound recording in a voice sound recording part 7 in advance from a microphone. When an emergency situation is generated, and an emergency announcing button 2 of the key telephone set 1 is depressed, a main control part 8 selects a free trunk line from in trunk lines 4, catches the free trunk line 4 by controlling a trunk line interface 5, reads out a telephone number stored in an emergency announcement memory 12, sends out a dial to the trunk line 4, and when an answer of the other party is detected (YES), a speech path of the voice sound recording part 7 and the trunk line 4 is formed by controlling a switch matrix part 6 and an emergency time message is sent out to an emergency speech destination.

Description

【発明の詳細な説明】 [産業上の利用分野] 本発明は緊急通報可能なボタン電話装置、特に緊急通報
ボタンを押すだけで自動的に緊急時の通報先に電話かか
かる装置の構成に関する。
DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a button telephone device capable of making an emergency call, and particularly to a configuration of a device that automatically calls a destination in an emergency by simply pressing an emergency call button.

[従来の技術] 従来から、ボタン電話装置において緊急通報か自動的に
行われており、この種の緊急通報可能なボタン電話装置
によれば、緊急時に緊急通報ボタンを押すことにより、
自動的に外線が捕捉され、予め登録されているダイヤル
か送出される。したがって、緊急通報先と自動的に通話
路が形成されることになり、これにより盗難、火事、ガ
ス漏れなどに対応できるようになっている。
[Prior Art] Conventionally, emergency calls have been made automatically in button telephone devices, and according to this type of button telephone device capable of making emergency calls, by pressing the emergency call button in the event of an emergency,
An outside line is automatically captured and a pre-registered dial number is sent. Therefore, a communication path is automatically established with the emergency call destination, making it possible to respond to theft, fire, gas leak, etc.

[解決すべき課題] しかしながら、上述した従来の緊急通報可能なボタン電
話装置では、自動的に外線を捕捉し、予め登録されてい
る緊急通報先に対して通話路を形成したとしても、緊急
事態の通報か終了するまてその場を離れることができず
、通報者はその緊急事態に対する対応をとることかでき
ないという問題かあった。
[Problems to be Solved] However, with the above-mentioned conventional button telephone device that can make emergency calls, even if an outside line is automatically captured and a call path is formed to a pre-registered emergency call destination, it is difficult to respond in an emergency situation. There was a problem in that the caller was unable to leave the area until the call had finished, and was unable to take any action to deal with the emergency situation.

また、緊急時において通報者は正常な状態でない場合が
多く、緊急発生の場所、例えば自分の住所や名前などを
正確に伝達することができないという問題かあった。
Furthermore, in the event of an emergency, the caller is often not in a normal state, and there is a problem in that the caller is unable to accurately communicate the location of the emergency, such as his or her address or name.

本発明は上記問題点にかんがみてなされたちのてあり、
緊急事態の発生を短時間かつ正確に通報できる緊急通報
可能なボタン電話装置を得ることを目的とする。
The present invention has been made in view of the above problems,
To obtain a button telephone device capable of making an emergency call, which can accurately report the occurrence of an emergency situation in a short time.

[課題の解決手段] 上記目的を遠戚するために、本発明に係る緊急通報可能
なボタン電話装置は、複数の外線に接続される複数のボ
タン電話機に設けられた緊急通報ボタンと、緊急時に通
報をする通報先の電話番号を記憶する記憶部と、緊急時
の音声メツセージを録音する音声録音部と、上記のボタ
ン電話機の緊急通報ボタンを押し下げたときに外線を捕
捉して緊急時の通報先の電話番号のダイヤルを送出する
とともに、上記音声登録部に登録されている音声メツセ
ージを自動的に外線に送出する王制gg部とを有する構
成としである。
[Means for Solving the Problems] In order to achieve the above-mentioned object, a button telephone device capable of making an emergency call according to the present invention has an emergency call button provided on a plurality of button telephones connected to a plurality of outside lines, A memory unit that stores the telephone number of the person to be notified, a voice recording unit that records voice messages in the event of an emergency, and a button that captures an outside line when the emergency call button on the telephone is pressed down to make an emergency call. This system has a system GG section that sends out the dial of the previous telephone number and automatically sends out the voice message registered in the voice registration section to the outside line.

[作用] 上記構成によれば、緊急発生時には緊急通報ボタンを押
し下げると、記憶部に記憶されている緊急時通報先の電
話番号のダイヤルか自動的に送出されることになる。そ
して、これにより緊急通報先が応答すると、音声録音部
から緊急時の音声メツセージが通話路に自動的に供給さ
れることになる。
[Operation] According to the above configuration, in the event of an emergency, when the emergency call button is pressed down, the telephone number of the emergency call destination stored in the storage unit is automatically dialed. Then, when the emergency call destination responds, an emergency voice message is automatically supplied to the communication path from the voice recording section.

[実施例] 以下に、本発明の一実施例について図面を参照しながら
詳細に説明する。
[Example] Hereinafter, an example of the present invention will be described in detail with reference to the drawings.

第1図には、実施例に係る緊急通報可能なボタン電話装
置の構成ブロックか示されており、ボタン電話機lは緊
急通報ボタン2を備え、このボタン電話機lにはボタン
電話機インターフェース3が設けられ、一方局線(外M
)4には1局線インターフェース5が設けられる。この
両インターフェース3,5間には、スイッチマトリクス
部6と、上記ボタン電話機lから入力された音声を録音
する音声録音部7か接続されており、このスイッチマト
リクス部6はボタン電話機l、局線4、音声録音部7の
相互間の通話路を形成する。
FIG. 1 shows a configuration block of a button telephone device capable of making an emergency call according to an embodiment, in which a button telephone l is provided with an emergency call button 2, and a button telephone interface 3 is provided on the button telephone l. , one-way central office line (outside M
) 4 is provided with a single station line interface 5. A switch matrix unit 6 and a voice recording unit 7 for recording the voice input from the button telephone l are connected between both interfaces 3 and 5. 4. Form a communication path between the voice recording units 7.

また、装置全体を制御するための主制御部8、この主制
御部8のプログラムを格納するプログラム部9、主制御
部8に必要なデータを格納するメモリ部11が設けられ
、上記プログラム部9内には緊急通報プログラム部lO
、メモリ部11内には緊急通報メモリ部12が収容され
ている。
Further, a main control section 8 for controlling the entire apparatus, a program section 9 for storing a program for this main control section 8, and a memory section 11 for storing data necessary for the main control section 8 are provided. There is an emergency notification program department lO
, an emergency call memory section 12 is housed within the memory section 11 .

実施例は以上のように構成されており、以下にその作用
を説明する。
The embodiment is configured as described above, and its operation will be explained below.

まず、ボタン電話機lにおいて、音声録音部7に緊急通
報時に送出する音声メツセージを予め送話器から録音し
ておく。そして、ボタン電話機lのテンキーにより緊急
通報先電話番号の設定操作を行うと、この電話番号情報
はボタン電話インターフェース3を介して主制御部8に
送られ、この主制御部8により電話番号情報がメモリ部
ll内の緊急通報メモリ部12に格納される。
First, in the button telephone 1, a voice message to be sent at the time of an emergency call is recorded in the voice recording section 7 from the transmitter in advance. Then, when the emergency call destination telephone number is set using the numeric keypad of the button telephone l, this telephone number information is sent to the main control unit 8 via the button telephone interface 3, and the telephone number information is transmitted by the main control unit 8. It is stored in the emergency call memory section 12 in the memory section 11.

次に、緊急通報時の動作について第2図を参照しながら
説明する。
Next, the operation at the time of emergency call will be explained with reference to FIG.

緊急事態が発生し、ステップ11にてボタン電話機1の
緊急通報ボタン2を押下すると、この情報はボタン電話
機インターフェース3を介して主制御部8に送られるこ
とになり、主制御部8はこの情報により緊急通報処理を
開始する。
When an emergency situation occurs and the emergency call button 2 of the button telephone 1 is pressed in step 11, this information will be sent to the main controller 8 via the button telephone interface 3, and the main controller 8 will receive this information. starts emergency call processing.

ステップ12では、設けられている局線4の中から空き
局線を選び、曲線インターフェース5を制御して空き局
線4を捕捉し、次のステップ13に移行する。
In step 12, an empty office line is selected from among the installed office lines 4, the curve interface 5 is controlled to acquire the empty office line 4, and the process moves to the next step 13.

ステップ13では、緊急通報メモリ2に格納されている
電話番号を読み出し、局線インターフェース5を制御し
て局線4にタイヤルを送出し、ステップ14にて相手応
答の検出を行う。
In step 13, the telephone number stored in the emergency call memory 2 is read out, the central office line interface 5 is controlled to send a call to the central office line 4, and in step 14, a response from the other party is detected.

このステップ14ては、相手応答か検出てきるまで同し
処理を繰り返し、相手応答を検出(YES)すると、次
のステップ15にてスイッチマトリックス部6を制御す
ることにより音声録音部7と局線4との通話路を形成す
る。
In this step 14, the same process is repeated until the other party's response is detected, and when the other party's response is detected (YES), in the next step 15, the voice recording unit 7 and the central office line are connected by controlling the switch matrix unit 6. Form a communication path with 4.

そして、ステップ16ては音声録音部7を制御して予め
録音されている音声メツセージの再生を開始するので、
緊急通話先に緊急時のメツセージか送出されることにな
る。
Then, in step 16, the voice recording unit 7 is controlled to start playing the pre-recorded voice message.
An emergency message will be sent to the emergency call destination.

ステップ17ては、再生終了時間を検出するためのタイ
マを起動させ、次のステップ18ては、一定時間ごとに
タイマを監視することにより音声メツセージの再生か終
了したか否かを判断しており、所定時間か経過して音声
メツセージの再生か終了(YES)したと判断したとき
、ステップステップ19ては、スイッチマトリ・ンクス
部6を制御して、ステップ15て形成した音声録音部7
と局線4との通話路を初期化する。そして、次のステッ
プ20ては、音声録音部7を制御し音声メツセージの再
生動作を終了させてステ・ンプ21へ移行し、このステ
ップ21ては、局線インターフェース5を制御してステ
ップ12て捕捉した局線4の初期化を行う。
In step 17, a timer is started to detect the playback end time, and in the next step 18, the timer is monitored at regular intervals to determine whether or not the voice message has finished playing. When it is determined that the reproduction of the voice message has been completed after a predetermined period of time has elapsed (YES), step 19 controls the switch matrix unit 6 to record the voice recording unit 7 formed in step 15.
Initializes the communication path between the terminal and the central office line 4. Then, in the next step 20, the voice recording unit 7 is controlled to finish the voice message playback operation, and the process moves to step 21. In this step 21, the central office line interface 5 is controlled and the step 12 is performed. The captured station line 4 is initialized.

以上のようにして、主制御部8による緊急時の制御か行
われているが、上記ステップ12て空き局線4かない場
合には、通話中の局線4を強制的に初期化することによ
り、局線4を捕捉することがてきる。
As described above, emergency control is performed by the main control unit 8. However, if there is no vacant office line 4 in step 12, the main control unit 8 performs emergency control by forcibly initializing the office line 4 that is in use. , the central office line 4 can be captured.

さらに、ステップ14て一定時間相手応答か検出かてき
なかった場合には、捕捉している局線4を初期化してス
テップ12から制御をやり直すことも可能である。
Further, if no response from the other party is detected for a certain period of time in step 14, it is also possible to initialize the captured station line 4 and restart the control from step 12.

[発明の効果] 以上説明したように、本発明によれば、緊急時のメツセ
ージ音声を音声録音部に予め録音しておき、ボタン電話
機の緊急通報ボタンの押下げにより、外線を自動的に捕
捉して緊急通報先に電話し、音声メツセージを自動的に
送出するようにしたのて、緊急事態発生時には緊急通報
ボタンを押下げするだけで、緊急通報先に緊急事態の発
生やその内容を短時間かつ正確に伝えることかてきる効
果がある。
[Effects of the Invention] As explained above, according to the present invention, the voice of an emergency message is recorded in advance in the voice recording section, and an outside line is automatically captured by pressing the emergency call button of the button telephone. Then, when an emergency occurs, all you have to do is press the emergency call button, and the emergency contact will receive a short message about the emergency situation and its details. This has the effect of being able to convey information in a timely and accurate manner.

【図面の簡単な説明】[Brief explanation of drawings]

第1図は本発明の実施例に係る緊急通報可能なボタン電
話装置の構成を示すブロック図、第2図は実施例の主制
御部による動作を示すフローチャート図である。 l:ボタン電話機  2:緊急通報ボタン3:ボタン電
話機インターフェース 4:局線      5:局線インターフェース6:ス
イッチマトリックス部 7:音声録音部   8:主制御部
FIG. 1 is a block diagram showing the configuration of a button telephone device capable of making an emergency call according to an embodiment of the present invention, and FIG. 2 is a flowchart showing the operation of the main control section of the embodiment. l: Button telephone 2: Emergency call button 3: Button telephone interface 4: Office line 5: Office line interface 6: Switch matrix section 7: Voice recording section 8: Main control section

Claims (1)

【特許請求の範囲】[Claims] 複数の外線に接続される複数のボタン電話機に設けられ
た緊急通報ボタンと、緊急時に通報をする通報先の電話
番号を記憶する記憶部と、緊急時の音声メッセージを録
音する音声録音部と、上記のボタン電話機の緊急通報ボ
タンを押し下げたときに外線を捕捉して緊急時の通報先
の電話番号のダイヤルを送出するとともに、上記音声登
録部に登録されている音声メッセージを自動的に外線に
送出する主制御部とを有する緊急通報可能なボタン電話
装置。
an emergency call button provided on a plurality of button telephones connected to a plurality of outside lines; a storage section for storing a telephone number of a destination to be called in an emergency; a voice recording section for recording a voice message in an emergency; When the emergency call button on the above-mentioned button telephone is pressed down, the outside line is captured and the emergency call destination telephone number is dialed, and the voice message registered in the above-mentioned voice registration section is automatically sent to the outside line. A button telephone device capable of making an emergency call and having a main control unit that sends out a message.
JP22297889A 1989-08-31 1989-08-31 Key telephone system capable of announcing emergency Pending JPH0388556A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP22297889A JPH0388556A (en) 1989-08-31 1989-08-31 Key telephone system capable of announcing emergency

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP22297889A JPH0388556A (en) 1989-08-31 1989-08-31 Key telephone system capable of announcing emergency

Publications (1)

Publication Number Publication Date
JPH0388556A true JPH0388556A (en) 1991-04-12

Family

ID=16790878

Family Applications (1)

Application Number Title Priority Date Filing Date
JP22297889A Pending JPH0388556A (en) 1989-08-31 1989-08-31 Key telephone system capable of announcing emergency

Country Status (1)

Country Link
JP (1) JPH0388556A (en)

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