JPH0365851A - Fault information notice system - Google Patents
Fault information notice systemInfo
- Publication number
- JPH0365851A JPH0365851A JP20235589A JP20235589A JPH0365851A JP H0365851 A JPH0365851 A JP H0365851A JP 20235589 A JP20235589 A JP 20235589A JP 20235589 A JP20235589 A JP 20235589A JP H0365851 A JPH0365851 A JP H0365851A
- Authority
- JP
- Japan
- Prior art keywords
- fault information
- maintenance
- information
- maintenance personnel
- fault
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000012423 maintenance Methods 0.000 claims abstract description 33
- 238000012360 testing method Methods 0.000 claims abstract description 7
- 238000012544 monitoring process Methods 0.000 claims description 5
- 238000012546 transfer Methods 0.000 claims description 2
- 238000000034 method Methods 0.000 description 5
- 230000005856 abnormality Effects 0.000 description 3
- 230000006870 function Effects 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 238000004891 communication Methods 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 238000012545 processing Methods 0.000 description 2
- 238000011161 development Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000004904 shortening Methods 0.000 description 1
Landscapes
- Monitoring And Testing Of Exchanges (AREA)
Abstract
Description
【発明の詳細な説明】
〔産業上の利用分野〕
本発明は蓄積プログラム制御式の交換機における障害情
報通知方式に関する。DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a failure information notification system in a storage program controlled exchange.
従来この種の障害情報通知方式は、保守システム内のプ
リンタ等に出力するとともにアラームインジケータによ
りMJ(メージャ)およびMN(マイナ)等の障害情報
をランプ(可視方式)およびベル(可聴方式)により保
守者に通知していた。Conventionally, this type of fault information notification system outputs fault information to a printer, etc. in the maintenance system, and also sends fault information such as MJ (major) and MN (minor) using an alarm indicator for maintenance using a lamp (visible method) and a bell (audible method). The person was notified.
上述した従来の障害情報通知方式は、保守者がアラーム
インジケータまたはプリンタの近傍にいなければ交換機
の異常を発見することができないという欠点がある。か
た近年交換機集中保守システムの発達により、集中保守
センタで一括管理し、集中保守センタにいる上級技術者
が適切なアドバイスをして交換ネットワークシステムを
保守することによってネットワークの安全性を保持する
傾向にあるため、上級技術者に障害情報が通知されるの
に時間がかかるという欠点がある。The above-described conventional failure information notification system has a drawback in that a maintenance person cannot discover an abnormality in the exchange unless he or she is near the alarm indicator or the printer. On the other hand, with the recent development of central exchange maintenance systems, there is a trend toward maintaining network safety by centrally managing the exchange network system at a central maintenance center and having senior engineers at the central maintenance center provide appropriate advice and maintain the exchange network system. This has the disadvantage that it takes time for senior engineers to be notified of failure information.
本発明の障害情報通知方式は、蓄積プログラム制御式の
交換機において、収集した前記交換機の監視試験情報を
保守者へ通知するためのディスプレイ装置制御手段と、
ファイルメモリに蓄積する制御装置および遠隔地の保守
局に通知するための転送制御手段とを備える保守システ
ムは、前記交換機からの各種障害情報を音声メツセージ
として出力可能な状態に編集する編集手段と、前記音声
メツセージを出力するディジタルトーキ装置と、めの自
動ダイヤル装置とを備えることを特徴とする。The failure information notification method of the present invention includes, in a storage program controlled exchange, a display device control means for notifying a maintenance person of collected monitoring test information of the exchange;
The maintenance system includes a control device for storing information in a file memory and a transfer control means for notifying a remote maintenance station; The present invention is characterized by comprising a digital talkie device that outputs the voice message, and an automatic dialing device.
次に、本発明について図面を参照して説明する。 Next, the present invention will be explained with reference to the drawings.
第1図は本発明の障害情報通知方式の一実施例のシステ
ム構成図である。FIG. 1 is a system configuration diagram of an embodiment of the failure information notification method of the present invention.
第1図において、1は蓄積プログラム制御式の交換機の
通話路装置、2は中央処理装置を示す。In FIG. 1, reference numeral 1 indicates a communication path device of a storage program controlled exchange, and reference numeral 2 indicates a central processing unit.
3は保守システム制御装置であり、伝送路7を通じて交
換機の各種監視試験情報を収集し、キーボードおよびC
RTを有する入出力装置(パソコン等)4に出力する。3 is a maintenance system control device, which collects various monitoring test information of the exchange through the transmission line 7, and controls the keyboard and C.
It outputs to an input/output device (such as a personal computer) 4 having an RT.
5は自動ダイヤル装置で、保守者側電話機6への電話番
号自動ダイヤル機能および音声メツセージ送出機能を有
するものである。保守者側電話機6は保守者に障害情報
を通知し、保守者は交換機に異常があったことを知って
必要なアクションをとる。Reference numeral 5 denotes an automatic dialing device, which has a function of automatically dialing a telephone number to the telephone 6 on the maintenance side and a function of transmitting a voice message. The maintenance person's telephone 6 notifies the maintenance person of the failure information, and the maintenance person takes necessary action upon learning that there is an abnormality in the exchange.
保守システム制御装置3はプロセッサおよびメモリを有
する中央制御装置30と、交換機がらの各種監視試験情
報を収集し中央制御装置30とのインタフェースを情報
収集装置31と、入出力装置4を制御して保守者とのマ
ンマシンイシタフェースを行う入出力制御装置32と、
自動ダイヤル装置5と接続された自動ダイヤル制御装置
33およびディジタルトーキ装置34とからなる。自動
ダイヤル装置33は保守者側電話機6の電話番号を自動
ダイヤルする。またディジタルトーキ装置34は障害情
報を音声メツセージで公衆電話網に送出する。The maintenance system control device 3 has a central control device 30 having a processor and memory, collects various monitoring test information from the exchanges, and controls the interface with the central control device 30, the information collection device 31, and the input/output device 4 to perform maintenance. an input/output control device 32 that performs man-machine interface with the person;
It consists of an automatic dial control device 33 and a digital talkie device 34 connected to the automatic dial device 5. The automatic dialing device 33 automatically dials the telephone number of the maintenance person's telephone 6. The digital talkie device 34 also sends fault information as a voice message to the public telephone network.
情報収集装置31を通して中央制御装置30に監視試験
情報が送られると、中央制御装置30はこの情報を基に
ディジタルトーキ装置34に録音しである音声メツセー
ジの中から適切なメツセージを選出する。そして自動ダ
イヤル制御装置33は自動ダイヤル装置5を制御して自
動ダイヤルさせ、障害情報の音声メツセージを保守側電
話機6に送出する。また保守者側電話機6の電話番号の
登録は入出力装置4から入出力制御装置32を介して行
う。本実施例では入出力装置4としてパソコンを使用し
ている。When the monitoring test information is sent to the central control device 30 through the information collection device 31, the central control device 30 selects an appropriate message from among the voice messages recorded in the digital talkie device 34 based on this information. Then, the automatic dialing control device 33 controls the automatic dialing device 5 to make automatic dialing, and sends a voice message of fault information to the maintenance telephone 6. Further, the telephone number of the maintenance person's telephone 6 is registered from the input/output device 4 via the input/output control device 32. In this embodiment, a personal computer is used as the input/output device 4.
以上説明したように本発明は、障害情報を音声メツセー
ジの形で公衆電話網を用いて送出する機能を保守システ
ムに付加することにより、保守者が電話局の保守試験室
から離れた休憩室、宿直室等にいても、そこに電話機が
設置しである限り交換機の異常を直ちに通知することが
でき、また集中保守システムにおいて保守センタの上級
技術者にも通知が可能となるため、交換機の異常をいち
早く知ることができ、交換機の障害復旧の時間短縮に大
いに効果がある。As explained above, the present invention adds a function to the maintenance system to send fault information in the form of a voice message using the public telephone network, thereby allowing maintenance personnel to move to a rest room away from the maintenance testing room of the telephone office. Even if you are in a night shift room, etc., as long as there is a telephone set up there, you can be immediately notified of an abnormality in the switchboard.In addition, in a centralized maintenance system, it is also possible to notify senior engineers at the maintenance center. It is possible to know the situation quickly, which is very effective in shortening the time required to recover from a fault in the switching equipment.
第1図は本発明の障害情報通知方式の一実施例のシステ
ム構成図である。
1・・・通話路装置、2・・・中央処理装置、3・・・
保守シ
Iステム制御装置、4・・・入出力装置、5・・・自動
ダイヤル装置、6・・・保守者側電話機、7・・・伝送
路、30・・・中央制御装置、31・・・情報収集装置
、32・・・入出力制御装置、33・・・自動ダイヤル
制御装置、34・・・ディジタルトーキ装置。FIG. 1 is a system configuration diagram of an embodiment of the failure information notification method of the present invention. 1... Communication path device, 2... Central processing unit, 3...
Maintenance system I system control device, 4... Input/output device, 5... Automatic dialing device, 6... Maintenance person side telephone, 7... Transmission line, 30... Central control device, 31... - Information gathering device, 32... Input/output control device, 33... Automatic dial control device, 34... Digital talkie device.
Claims (1)
交換機の監視試験情報を保守者へ通知するためのディス
プレイ装置制御手段と、ファイルメモリに蓄積する制御
装置および遠隔地の保守局に通知するための転送制御手
段とを備える保守システムは、前記交換機からの各種障
害情報を音声メッセージとして出力可能な状態に編集す
る編集手段と、前記音声メッセージを出力するディジタ
ルトーキ装置と、公衆電話網を通して通知先保守者電話
番号を登録する登録手段と、前記電話番号をダイヤルす
るための自動ダイヤル装置とを備えることを特徴とする
障害情報通知方式。In a storage program controlled exchange, a display device control means for notifying a maintenance person of the collected monitoring test information of the exchange, a control device for accumulating it in a file memory, and a transfer control for notifying a remote maintenance station. The maintenance system comprises editing means for editing various fault information from the exchange into a state that can be output as a voice message, a digital talkie device for outputting the voice message, and a maintenance person's telephone number to be notified through a public telephone network. 1. A fault information notification system comprising: a registration means for registering a number; and an automatic dialing device for dialing the telephone number.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP20235589A JPH0365851A (en) | 1989-08-03 | 1989-08-03 | Fault information notice system |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP20235589A JPH0365851A (en) | 1989-08-03 | 1989-08-03 | Fault information notice system |
Publications (1)
Publication Number | Publication Date |
---|---|
JPH0365851A true JPH0365851A (en) | 1991-03-20 |
Family
ID=16456145
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP20235589A Pending JPH0365851A (en) | 1989-08-03 | 1989-08-03 | Fault information notice system |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPH0365851A (en) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010097279A (en) * | 2000-04-21 | 2001-11-08 | 박종섭 | Apparatus and method for transmitting fault message of full electronic exchange to mobile communication terminal |
KR100421842B1 (en) * | 1998-08-17 | 2004-06-12 | 엘지전자 주식회사 | How to automatically notify the operator of the voice information processing system status |
-
1989
- 1989-08-03 JP JP20235589A patent/JPH0365851A/en active Pending
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR100421842B1 (en) * | 1998-08-17 | 2004-06-12 | 엘지전자 주식회사 | How to automatically notify the operator of the voice information processing system status |
KR20010097279A (en) * | 2000-04-21 | 2001-11-08 | 박종섭 | Apparatus and method for transmitting fault message of full electronic exchange to mobile communication terminal |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
GB2106354A (en) | Alarm monitor | |
JPH0365851A (en) | Fault information notice system | |
JPS6258582B2 (en) | ||
JPS6091755A (en) | Remote supervisory device | |
JPH079475Y2 (en) | Answering machine adapter | |
JPH0158557B2 (en) | ||
JP2879789B2 (en) | Cordless line test control system | |
JP4558338B2 (en) | Image monitoring automatic notification system, automatic notification system, and terminal device | |
JP3611592B2 (en) | Electronic exchange | |
JP3279945B2 (en) | Error handling method for data transfer | |
JPH09313452A (en) | Patient monitor system | |
JP3015624B2 (en) | Emergency reporting device | |
JPS6318855A (en) | Remote maintenance and operation system for communication terminal equipment | |
JPH0575702A (en) | Fault information managing system for telephone exchange | |
JPS6342595A (en) | Fault reporting system for key telephone system in remote place | |
JP2696254B2 (en) | Network communication status management method | |
JPH0546626A (en) | Control method for building facilities monitor and control device | |
JP2002218070A (en) | Method for connecting interstation instruction between emergency instruction head offices | |
KR200306102Y1 (en) | Apparatus for protecting charging lose in exchange | |
JPS62253262A (en) | Alarm transmitter | |
JPH08321886A (en) | Emergency telephone system | |
JPS6072465A (en) | State change notifying system | |
JPH0927823A (en) | Fault information notice system for frame relay exchange | |
JP2004120549A (en) | Wireless mobile communication system | |
JPH0754946B2 (en) | Remote monitoring test method |