JPH0354952A - Sound recording control device using for free dialing remote change control system - Google Patents

Abstract

PURPOSE:To attain the effective utilization of time by controlling a sound recording device to automatically record sound guidance outputted from a net control service (NSP) station. CONSTITUTION:Free dialing remote control data such as free dialing telephone numbers, contraction telephone numbers, identification(ID) numbers, changing time, accepting destination telephone numbers, and changing days of a week are inputted to a microcomputer 2 and stored in a storage device 3, or data formed by changing, adding, deleting, or copying the input data is stored in the storage device 3. The formed free dialing remote control data are sent to the NSP station 5 through a telephone line 6 by a network control unit 4 and various sound guidance returned from the NSP station 5 after completing the sending of the data is automatically recorded in a recorder 7 while controlled by a sound recording control device 1. Since it is unnecessary to input data each time, time can effectively be utilized.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention is used for a remote change control system for various service conditions such as toll-free number reception destination. The present invention relates to a recording control device that automatically sends various data such as change of receiving address to a NSP station, controls a recording device, and automatically records voice guidance from an NSP station.

[Conventional technology]

Conventionally, to change various data such as changing the toll-free number, general users manually connected to the NSP station from a push-button phone such as a touch-tone phone, and input the toll-free number, PIN number, change time, etc. , reception phone numbers, etc. were manually provided one by one.

[Problem to be solved by the invention]

However, this method has (l). Each time a change is made, a large amount of change data must be manually sent to the NSP station for each line.

(2). If you enter data incorrectly during the process, you will have to re-enter it from the beginning.

(3). Even if the contents are the same, every time a change is made, all changed data must be manually input to the NSP station from the beginning.

(4). Once you start the modification process, you cannot leave until you have finished inputting the modification data for all lines.

There were drawbacks such as.

This invention was devised in view of the above-mentioned problems, and it is possible to automatically send various data such as change of toll-free dial reception destination to an NSP station by a simple means and without error. Recording control used in a toll-free remote change control system that controls a recording device to automatically record voice guidance from an NSP station and register various data changes such as changing the reception address in a short time. The purpose is to provide a device that has the following features:

(a) Can be realized using existing telephone lines.

(b) Create change data in advance such as toll-free phone number, contract phone number, pin code, time of change, reception phone number, day of change, etc., file it with a title, and use it repeatedly, such as by filing it with a title and calling it immediately. is possible.

(c) Once instructed, all lines can automatically perform operations such as starting and stopping voice guidance recording, connecting to the NSP station, disconnecting the line, and sending change data.

(d) Change data such as toll-free telephone number, contract telephone number, password, change time, reception telephone number, change day of the week, etc. can be displayed on a display device such as a display, a printer, etc. at any time.

[Means for Solving the Problems] In order to solve the above-mentioned problems, the present invention includes an audible signal tone generation unit that creates a signal tone for identifying the number of transfer destination change lines, and a recording device for recording. a recording control section for controlling start and stop; a first insulation/matching section for transmitting a good audible signal tone from the audible signal tone generating section to the recording device; A recording control device used in a toll-free remote change control system, characterized by comprising a second insulation/matching section for good transmission to the computer, and an interface section for interfacing with a microcomputer that controls the second insulation/matching section. That is.

(Operation) The recording control device used in the toll-free remote change control system of the present invention is connected to a well-known recording device, a well-known line control device connected to a telephone line, and a microcomputer connected to a storage device. Connect to.

The process of creating the toll-free remote change information includes the microcomputer including the toll-free telephone number, contract telephone number, password, change time, reception telephone number, etc.
This is achieved by inputting toll-free remote control data such as change day of the week and storing it in the storage device, or by changing, adding, deleting, or copying the data and storing the created data in the storage device. .

The toll-free remote control data created in this way is sent to the NSP station via the telephone line by the network control device, and after the exit is completed, various voice guidance returned from the NSP station is recorded by the recording control device of the present invention. It is controlled and automatically recorded on a recording device.

After all line changes are completed, toll-free remote change control is performed by playing back the recording device and confirming normal or abnormal completion.

〔Example〕

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram of an embodiment of a recording control device 1 used in the toll-free remote change control system of the present invention. An audible signal sound generating section 1a and a recording control section 1b that controls the start and stop of recording of the recording device.
and a first insulating/matching part 1c for transmitting a good audible signal sound from the audible signal sound generating part 1a to the recording device 7,
It is composed of a second insulation/matching section 1d for properly transmitting the audible signal sound from the telephone @L'A6 to the recording device 7, and an interface section 1e for controlling the interface with the microcomputer that controls them. This is what I did.

FIG. 2 is a block diagram of the recording control device of the present invention connected to an NSP station when used as a toll-free dial reception destination changing system.

In this figure, 2 is a microcomputer,
In the embodiment, the recording control device 1 and the storage device 3 of the present invention are built into this.

Reference numeral 4 denotes a well-known network control device, which is normally connected to a telephone line 6 connected to the NSP station 5 by a modular jack, and also connected to the microcomputer 2.

Reference numeral 7 denotes a well-known recording device, which is connected to the recording control device 1 and the network control device 4.

8 is a display device connected to the microcomputer 2;
9 is a printer connected to the microcomputer 2.

FIG. 3 is a block diagram of the network control device 4. This network control device 4 includes an automatic dialing section 4a for sending out various data for changing forwarding destinations, and a telephone line 6 between the automatic dialing section 4a and the telephone line 6. a telephone line control section 4b connected between the telephone line trfA6 and the telephone line control section 4b for controlling connection and release of the telephone line; and a first dial tone identification section 4c for identifying the first dial tone arriving via the telephone line trfA6 and the telephone line control section 4b. , a second dial tone identification section 4d for identifying an incoming second dial tone in the same manner as described above; a ringing tone identifying section 4e for identifying an incoming ringing tone (so-called PBT) in the same manner as described above; An interface that controls the interface between a busy tone identification section 4f that identifies when a busy signal is being used, an audible signal tone listening section 4g that monitors audible signal tones such as a dialing tone and dial tone, and a microcomputer 2 that controls them. It consists of 4h.

This toll-free dial remote change control system connects a recording control device 1 of the present invention and a well-known network control device 4 to a microcomputer 2, and the microcomputer 2 selects toll-free dial reception destinations stored in a storage device 3. Under the change control program, the line control device 4 automatically repeats the toll-free reception destination change data that has already been created and stored in the storage device 3 to the NSP station 5 via the telephone line 6. Furthermore, the recording control device 1 automatically controls the recording of voice guidance from the NSP station 5 and audible signal tones for identifying the number of lines, and records them in the recording device 7.

Next, the operation of the toll-free dial reception destination change control system to which this invention is applied will be explained. First, turn on the power to the microcomputer 2, and load the toll-free dial reception destination change control program from the storage device 3 into the microcomputer 2.
At the same time as the program is read into the main memory of the computer 2, the program starts controlling and a selection menu is displayed on the display device 8 in a conversation response format. According to the displayed selection menu, click ゜C and manually select ``Create change of reception destination''. If you make this selection,
The destination name, toll-free number, reception phone number, change time, etc. are similarly displayed on the display device 8 in the conversation response format 2, so by pressing the keys accordingly, toll-free reception change data is created. . This data is given a file name according to the content of each change, and is automatically stored in the storage device 3. From now on, it will be managed by that file name.

Once the toll-free number change data is created in this way, it can be used repeatedly and the contents can be updated at any time.The file contents confirmation mode, changes, additions, etc. can be made using the conversation response format selection menu mentioned above. Copy and delete modes can be selected. The contents of the created data can be output to the printer 9 file by file in a conversation response format.

Next, select the change registration mode manually and change the number of lines (for example, starting from 10 lines to the 50th line).
manually. Thereafter, when the power to the recording device 7 is turned on and the return key of the microcomputer 2 is pressed after confirming that the tape is set, the microcomputer 2 operates the telephone line control section 4b of the network control device 4. Connect the telephone line 6 to the network system 1■ device 4. When the connection is completed, a dial tone arrives from the network side via the telephone line 6, so the first dial tone identifying section 4c in the network control device 4 automatically identifies the dial tone, and then the automatic dialing section 4a sends a dial tone to the NSP. Sends connection data to the station to the network. When the connection to the NSP station is completed, the second dial tone arrives via the telephone line 6, so after the second dial tone identifying section 4d in the network control device 4 automatically identifies the second dial tone, as described above. The automatic dialing section 4a sequentially reads out the reception destination change data from the storage device 3 and continuously sends the read data to the NSP station, thereby completing the change registration for one line.

When the change registration is completed, an audible NS message will be sent to you.
Recording device 7 receives audio guidance such as registration completion from P station.
Automatically record. The automatic recording method is that after sending a series of data, the microcomputer 2 starts the recording control device 1, and the recording device 7 is controlled by the internal recording control section 1b.
Start recording. Voice guidance such as registration completion from the NSP station is recorded on the recording device 7 via the telephone line 6 and through the second insulation/matching section 1d inside the recording control device 1. At this time, an audible signal tone corresponding to the number of line groups in units of 10 lines (for example, the 20th line beeps, and the 40th line beeps) is emitted from the audible signal tone generator 1a inside the recording control device 1 to the first insulator. The voice guidance is recorded on the recording device 7 via the matching section 1c prior to the voice guidance. The recording is automatically stopped several seconds after the start of recording under the control of the recording control section 1b.

Thereafter, under the control of the telephone line control unit 4b inside the line control device 4, the network control device 4 is electrically disconnected from the telephone line 6, and the toll-free dial reception destination change registration operation for one line is completed.

After a few seconds, the microcomputer 2 again connects the network controller 4.
The telephone line control unit 4b is operated to connect the telephone line 6 to the network control device 4, and the second line connection to the NSP station 5 is automatically started in the same manner as described above.

This operation is automatically repeated until the total number of changed lines inputted prior to change registration is completed.

Note that the audible sounds such as the automatic dialing sound, dialing sound, and voice guidance can be heard from the speaker of the audible signal sound listening section 4g. In addition, its contents can be electrically extracted from the audible signal tone external output terminal 10.

Further, when the connection to the NSP station fails, the busy tone identification unit 4f identifies the busy tone transmitted from the network side and reconnects. The determination of connection completion is based on the logical product of the state in which the ringing tone identification unit 4e identifies the ringing tone and stops when the ringing tone is connected to the other party, and the recognition of the state in which the busy tone is not identified. Depends on the results. In other words, when PBT stops while there is no busy tone, it is determined that the connection is complete.

If a busy tone arrives for some reason after normal connection, the busy tone is automatically recorded in the recording device 7 in the same way as the voice guidance at the time of normal termination.

When the toll-free reception destination change registration for all originally specified lines is completed, a termination notification sound is emitted from the microcomputer 2. When the operator recognizes the termination notification sound, the operator plays the tape on the recording device 7 and performs the above-mentioned procedure. It is compared with the contents of the toll-free reception destination change data printed out in advance on the printer 9 to confirm whether the registration is normal or not. On the tape, voice guidance including toll-free dial reception change information for a few seconds for each line is recorded along with an audible signal sound for identifying the line number group for each IO line, so fffi recognition is easily possible. .

You can specify the number of lines to change individually, so if the confirmation results show that something other than the voice guidance for normal termination, such as voice guidance for abnormal termination, is recorded, you can change the number of lines to be changed by specifying the corresponding line. It is possible to re-register using the same operation.

〔Effect of the invention〕

As described above, the toll-free remote change control system using the recording control device of the present invention can be flexibly used for registering changes to toll-free dial reception locations using existing telephone lines.

Processing is performed using a conversation response format between the microcomputer and the display device, so when registering toll-free remote control data to the NSP station, the data created in advance is input to the NSIC station. Errors can be eliminated, and various data can be entered using the conversation response mode 2. Moreover, the keys to be operated are the space key, return key, direction keys, and number keys. , the creation of various input data and the operation of changing the toll-free dial reception destination to the NSP station can be performed quickly without requiring any skill. Furthermore, since the various data created and stored in the storage device can be used any number of times, it is no longer necessary to input data each time when registering changes to toll-free remote control data that are changed periodically. Can be reused.

In addition, changes such as partial changes, additions, deletions, and copies of various data created and stored in a storage device can be made quickly and easily using simple key operations using the same conversation response format as described above. Therefore, it is possible to flexibly respond to changes and additions to the contents of toll-free remote control data.

Furthermore, with the toll-free remote change control system, all you have to do is specify the file that contains the change data, then specify the processing port line, and press the return key once. Completes a series of registration operations for all lines, including signal tone identification, dialing, sending changed data, starting voice guidance recording, generating line group identification signal tone, recording line group identification signal tone, and stopping voice guidance recording. Since the system repeats the process until the end, the operator does not have to devote himself to the task after pressing the return key, which has the advantage of making effective use of time.

[Brief explanation of drawings]

FIG. 1 is a block diagram of an embodiment of a recording control device used in the toll-free remote change control system of the present invention, and FIG.
The figure shows an embodiment in which the recording control device of the present invention is applied to a toll-free remote change control system, and FIG. 3 is a block diagram of a known editing control device. 1... Recording control device, 1a... Audible signal sound generation section, 1b... Recording control section, 1c... First insulation/matching section, ld... Second insulation/matching section, e. ...interface section, ...microcomputer, ...storage device, ...network control device, 4a...automatic dialing section, b
... Telephone line control unit, C... First dial tone identification unit, d... Second dial tone identification unit, e... Ringing tone identification unit, f... Busy tone identification unit, g...Audible signal/sound listening unit, h...Interface unit,...NSP station, 6...Telephone line,...recording device, 8...display device,...printer, O. ...Audible signal sound external output terminal.

Claims (1)

[Claims] an audible signal tone generation section that creates a signal tone for identifying the number of transfer destination change lines; a recording control section that controls the start and stop of recording of a recording device; A first insulation/matching section for transmitting an audible signal sound, a second insulation/matching section for properly transmitting an audible signal sound from a telephone line to the recording device, and a microcomputer for controlling these. 1. A recording control device for use in a toll-free remote change control system, comprising: an interface section that controls an interface for a toll-free dial remote change control system.