JPH03289849A - Key telephone set - Google Patents

Abstract

PURPOSE:To allow a recipient to be urged for a quick action by calculating an elapsed time from the arrival of a call till its reply, comparing the time with a preset time and setting a flag changing a color of a lamp for incoming call display to a trunk line area when the elapsed time exceeds the preset time. CONSTITUTION:When a call reaches a key telephone set, the call is received by a data reception section 15 of an external interface circuit 12 and the trunk line data in this case is converted into a display data by a trunk line data control section 17 in a main controller 13 and the display of trunk line display is attained in the order of arrival in this case. An nonreply time control section 18 calculates the elapsed time from the incoming call start time till present and compares the elapsed time with a preset value and when the elapsed time exceeds the preset time, a flag to change an LED blink color for incoming call display is set to a trunk line area. Thus, the telephone set urges the recipient for a quick action such as reply of calls in the order of their arrival in the case of the arrival of plural calls especially.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a button telephone device that can display the order of incoming calls when incoming calls are received from a plurality of central office lines.

(Prior Art) Conventionally, in this type of button telephone device that accommodates a plurality of key telephones and a plurality of office lines, when a call is received from a plurality of office lines, the LEDs of those office lines are blinked. In addition to notifying that an incoming call has been received, a method was adopted in which an arbitrary office line was selected from among the plurality of incoming calls to respond, and other office lines were put on standby.

(IU to be solved by the invention!) However, according to the conventional means described above, when there are multiple office lines that are flashing incoming calls, the incoming order of each office line is not known, so even if the incoming order is high, the call is not answered. The problem was that it took a considerable amount of time to complete the process, and the other party was left with an unexpected delay.

This invention was made to solve such problems, and its purpose is to display the order of incoming calls when there are multiple incoming calls, and to display the order of incoming calls when there is no response for a predetermined period of time. To provide a button telephone device capable of prompting a receiver to respond quickly by changing the color of a display lamp.

(Means for Solving the Problems) In order to achieve the above object, the present invention accommodates a plurality of key telephones equipped with a display and a plurality of central office lines, and transmits incoming central telephone line data to a main device. In the button telephone device, the main controller converts the central office line data received from the data receiving section into central telephone number display data from the data transmitting section thereof through the data receiving section and the main controller. At the same time, the station line data control unit sends this to the key telephone side and displays the station line number on the display in the order of incoming calls, and the station line data control unit calculates the elapsed time from the start of receiving calls to the response for each station line individually, a non-response time control unit that compares the elapsed time with a preset value and sends data to change the color of an incoming call display lamp to the button telephone when the elapsed time exceeds the set value;
It is characterized by having the following.

(Function) With the above configuration, according to the present invention, when a key telephone receives an incoming call, the office line data received from the data receiving unit is converted into office line number display data in the order of reception by the office line data control unit in the main controller. Along with the conversion, this display data is sent to the button phone side via the data transmission section,
Furthermore, in the key telephone, the central office line number is displayed on the display in the order of incoming calls via the display control section based on the display data.

In addition, in the unanswered time control section, the incoming call start time is set in a storage area provided for each station line, and the elapsed time from this incoming time to the answer is calculated, compared with a preset setting time, and the set time is calculated. If the time is exceeded, a flag is set in the station line area to change the color of the lamp for displaying incoming calls. Then, the second data is sent to each button telephone side,
This changes the lamp color, making it possible to identify the elapsed time since the call was received.

(Example) Hereinafter, preferred examples of the present invention will be described based on the drawings.

FIG. 1 shows a block diagram of the overall configuration of a key telephone device according to the present invention.

This button telephone device includes a plurality of button telephones iaTl to T equipped with a display such as an LCD, and a plurality of stations Hr.
-, ~L, and the main device 11 is equipped with an outside line interface circuit 12, a main controller 13, and a telephone interface circuit 14. The data is transmitted from the data transmitting section 16 in the telephone interface circuit 14 to each button telephone T via the data receiving section 15 and the main controller 13 .

This button phone 8! As shown in FIG. 2, T includes a data transmitter 19 that transmits and receives data to and from the telephone interface circuit 4 described above, an LCD display controller 20 and a display 21, and an LED display controller 22. L of pieces
As is well known, this LED 23 is used to display incoming calls and is provided corresponding to the central office line, and the display 21 not only displays the time, but also displays the central office line number in the order of incoming calls, as will be described later. It serves the purpose of displaying.

Here, in the present invention, the main controller 13
is a central office line data control unit that converts the central office line data received from the data receiving unit 15 into central telephone number display data, and sends this to the key telephone side to display the central telephone number on the display in the order of incoming calls; , calculates the elapsed time from the start of receiving a call to the answer for each station line individually, compares the elapsed time with a preset setting value, and indicates that the key phone receives a call if the elapsed time exceeds the set value. The device is characterized by comprising a non-response time control section that sends data that changes the color of the display lamp.

That is, in this embodiment, as shown in FIG. 1, the main controller 13 includes a central office line data control section 17 and a non-response time control section 18, and when a key telephone receives a call, The station line data is received by the data receiving unit 15 of the circuit 12, but the station line data at this time is converted into display data by the station line data control unit 17 in the main controller 13, where the station line number can be displayed in the order of reception. be made into This display data is then sent to the data transmitting section 19 of the key telephone 11T via the telephone interface circuit 14, and the central office line number is further displayed on the display 21 by the LCD display control section 20.

The non-response time control unit 18 also has a storage area for each office line as shown in FIG. 3, and each storage area stores the office line number, call start time, etc. When there is an incoming call, the incoming call start time is set within the area corresponding to that central office line number.

Furthermore, the elapsed time from this incoming call start time to the present is calculated, and the elapsed time is compared with a preset value. If the elapsed time exceeds the set value, a flag is set in the central office line area to cause the LED for displaying an incoming call to blink. This data is sent to each button telephone @T, -Tll via the data transmitter 16 of the telephone interface circuit 14.

FIGS. 4(a) to 4(f) show how the LCD display and LED display change when there are incoming calls on a plurality of central office lines.

Here, when the central office line 3 receives a call for the first time, the third LED of the plurality of LEDs 23 blinks as shown in FIG. 4(a), and the central office line number "3" is displayed on the LCD display 21. Ru. At the same time, the non-response time control section 18 starts calculating the elapsed time since the reception of the call on the central office line 3.

Next, when the central office line 5 receives an incoming call, the LED No. 5 blinks as shown in Figure 4, etc., and the display 21 displays the central office line number "5" next to the central telephone number "3" displayed above. Ru. In this case as well, the unresponsive time control unit 18 calculates the elapsed time from the arrival of the call on the central office line 5.

Next, as shown in Figure 4 (C), the central office line 3 where the call was received first
However, if there is no response even after a preset time has elapsed, the blinking color of the No. 3 LED changes.

Furthermore, if calls are received consecutively on station line 7 and station line 4, the LEDs 7 and 4 will blink as shown in Figure 4(d), and the display 21 will display these station line numbers. will be added and displayed.

Here, if the station line 5 that received the second call does not respond even after the set time has elapsed, the LED number 5 will turn on as shown in Figure 4(e).
The blinking color changes. At this time, if the call is answered from the first office line number 3, the LED number 3 will change to a lit state, and the first office line number 3 will be erased from the display on the display 21, and the remaining numbers will be displayed. The display of the 3-station line segment is shifted to the left.

Next, assuming that there were also responses from station line 5 and station 17, the fourth
As shown in Figure (f), LEDs No. 5 and No. 7 are turned on, and the display 21 displays only the station line number 4 that is receiving an incoming call.

(Effects of the Invention) As explained above, the present invention accommodates a plurality of button telephones equipped with a display and a plurality of office lines, and transmits incoming office line data to the data receiving section in the main device and the main controller. In the key telephone device, the main controller converts the central office line data received from the data receiving section into central telephone number display data, and transmits this data to the central telephone terminal side. A station line data control unit that sends calls to the station line and displays the station line number on the display in the order of arrival, and calculates the elapsed time from the start of receiving calls to the response for each station line individually, and calculates the elapsed time and preset settings. In particular, by being equipped with a non-response time control unit that compares the value with When an incoming call is received, it is possible to respond in the order in which the call is received, thereby encouraging the recipient to respond promptly.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of the overall configuration of the button telephone device according to the present invention, FIG. 2 is a block diagram showing the internal configuration of the button telephone, and FIG. 3 is a diagram showing an outline of the storage area in the no-answer time control section. FIG. 4 (aJ to (f) is a diagram showing how the display example changes when there are incoming calls on multiple office lines. 11...Main device 13...Main Controller 15...Data receiving unit 16...Data transmitting unit I7...Station line data control unit 18...Non-response time control unit 21... ...Display 23...LED T1-T7...Key telephone, -Ln...Central line Figure 4

Claims (1)

[Scope of Claims] It accommodates a plurality of button telephones each equipped with a display and a plurality of office lines, and transmits incoming office line data via a data receiving section in a main device and a main controller to its data transmitting section. In the button telephone device, the main controller converts the central office line data received from the data receiving section into central telephone number display data, and transmits this to the button telephones, so that the main controller converts the central office line data received from the data receiving section into central telephone number display data, and transmits the data to the central telephone terminal, so that the main controller receives the central office line data in the order of reception. A central office line data control unit that displays the central office line number on a display, and a central office line data control unit that individually calculates the elapsed time from the start of receiving a call to a response for each central office line, and compares the elapsed time with a preset setting value. 1. A button telephone device comprising: a non-response time control section that sends data to change the color of an incoming call display lamp to the button telephone side when the elapsed time exceeds a set value.