JPH03268695A - Dial-in reception number conversion data control system - Google Patents

Abstract

PURPOSE:To automate revision of a called destination required by the change of guest rooms in a hotel and make revision of destination freely in a company or the like by revising a dial-in reception number conversion data based on information from a computer to a private branch exchange. CONSTITUTION:When a customer of a guest room of an extension number 111 moves to a guest room of an extension number 112, replacement information is inputted to a computer 121 and guest room replacement information is sent to a PBX 100. The PBX 100 revises the number 200 to a new guest room of an extension number 201 when an old guest room of an extension number 200 is registered in a MEM 101. Thus, the PBX 100 applies dial-in service to an extension number 112 corresponding to the extension number 201 after the revision.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a private branch exchange that operates a dial-in service using a received number conversion method. This invention relates to a change control method for reception number conversion data.

[Conventional technology]

Nowadays, long-term hotel guests often use fax machines. However, when receiving a fax, a telephone operator had to respond and transfer the fax to the guest room. For this reason, faxes had to be sent manually and could only be used when the guest was in the room. In order to solve this problem, recently there has been a service that assigns dial-in numbers to guests and allows calls from outside to be received directly into the guest room without going through the switchboard.

If you wish to exchange guest rooms during the above service,
The private branch exchange's dial-in reception number conversion data was changed using the private branch exchange's maintenance equipment.

[Problem to be solved by the invention]

The above-mentioned conventional technology does not take into consideration the fact that guests using dial-in services can exchange guest rooms, and when exchanging guest rooms, the dial-in reception number must be changed from the maintenance device of the private branch exchange. There was a problem that it was not possible.

An object of the present invention is to exchange guest rooms without changing dial-in reception number conversion data using a maintenance device of a private branch exchange when a guest using a dial-in service exchanges a guest room. .

[Means for Solving the Problems] In order to achieve the above object, a private branch exchange is provided with a function of receiving guest room exchange information from a hotel computer and changing corresponding dial-in reception number conversion data.

[Operation] The dial-in reception number conversion data is changed when the private branch exchange receives room exchange information from the hotel computer. This makes it possible to exchange guest rooms without being aware of the guest's use of the dial-in service. Further, guests will not be inconvenienced due to incorrect input of dial-in reception number conversion data from the maintenance device.

〔Example〕

Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 1 shows a block diagram for realizing the present invention.

In Figure 1, 100 is a private branch exchange (rPBXJ
That's what it means. ) 101 is a dial-in number conversion data storage device (hereinafter referred to as rMEMJ) + 10 is a public network connection interface package "COT". )111,
112 is an extension telephone (hereinafter referred to as "extension"), and the extension numbers are 200 and 201, respectively. 120 is PB
A device for connecting x and a hotel computer (hereinafter referred to as “
"Interface". ) and 12] is a hotel computer (hereinafter referred to as "computer"). 1234 is a dial number (hereinafter referred to as FD1 number) sent from the central office to the PBX when a dial-in call is received.

In the above configuration, extension 111 is D1 number 1234
First, we will explain how to control incoming calls when using a dial-in service. Extension 111 is DI number 123
It is assumed that the conversion data for using the dial-in service in step 4 is set in MEMIOI in advance by the maintenance device.

A call arrives at COT l l O from the public network and the DI number is 123.
When 4 is sent, PBXloo will DI from MEMIOI.
Look for number 1234. PBXloo has DI number 123
4 is found, extension number 2 corresponding to D1 number 1234
Extract 00. PBXloo calls the corresponding extension 111 using extension number 200. A call between extension 111 and COT 110 is established in response to the response from extension 111 .

Next, control for changing dial-in reception number conversion data according to the present invention will be explained.

A guest who was staying in the room with extension 111 was using extension 1.1.
If the guest room is exchanged for guest room number 2, the guest room exchange information is input from the computer 121. Based on the input information, the computer 121 transfers the rate information of the old guest room to the new guest room, and
The cabin exchange information is sent to BXI 00 via interface 120. PBXloo uses the cabin exchange information received from the computer 12 to update the old cabin extension number 200. Obtain information on extension number 201 of the new guest room. PBXloo's old guest room extension number 200 is MEMIO
Check if it is registered in I. If it has been registered, change the MEMIOI registration number from the old guest room extension number 200 to the new guest room extension number 201. With the above control, ME
The registration number corresponding to D1 number 1234 in MIOI is
The new guest room extension number is 20+. This allows PBXlo
o is C0TI1.o from the public network. Received call to O, D1 number 123
4 is received, the extension 112 corresponding to the extension number 201 is called by the incoming call control.

In the above description of the embodiment, a private branch exchange for a hotel has been described, but a PBX other than a hotel can also receive an area line number and a new extension number from the computer 121, or receive an extension number corresponding to a DI number. By changing the dial-in reception number data, it is possible to change the called party according to the day of the week, time, etc.

〔Effect of the invention〕

According to the present invention, the following effects can be obtained.

(1) At hotels, it is possible to automatically change the destination of calls by exchanging rooms, so hotel guests can use the dial-in service without inconveniencing them. Therefore, the load on the operator can be reduced. Furthermore, if the dial-in service is used for faxes, guests can receive faxes even when they are out or asleep, improving hotel services.

(2) In offices, etc., it is possible to freely change the destination of calls depending on the day of the week, time, etc.

[Brief explanation of drawings]

FIG. 1 is a system configuration diagram for explaining the present invention in detail. DESCRIPTION OF SYMBOLS 100...Public exchange, +01...Dial-in reception number conversion data storage device, 110...Public network connection interface package, Ill, 112...Extension telephone, 120...Hotel computer interface, 121. ...Hotel computer. or

Claims (1)

[Claims] 1. A dial consisting of a private branch exchange operated by dial-in reception number conversion, a computer, and a connection interface, and characterized in that the dial-in reception number conversion data of the private branch exchange is changed based on information sent from the computer to the private branch exchange. In-reception number conversion data control method.