JPH03250956A - Telephone exchange - Google Patents

Abstract

PURPOSE:To record a message without being intercepted by other party by sending a guidance signal representing the start of recording to a communication opposite party after the relay operator depresses a key specifying a 3rd party and applies a specific hook-on operation when the voice signal from the communication opposite party is recorded as a message to the 3rd party and starting the recording suitable for the designated 3rd party. CONSTITUTION:At first the communication opposite party of an external line 1 asks an extension talker to leave a message for a 3rd party absent at present. Then the extension talker being the relay operator depresses a key to designate the 3rd party being the message receiver and then hooks on its handset. Upon the detection of the on-hook of the relay operator, a controller 7 of a master equipment 2 sends a guidance signal representing the start of recording to the communication opposite party to allow a timer (time counter) 8 to start time count and stores the voice signal into a voice storage device 10 together with message receiver designation information and enters the recording mode. Then the controller discriminates the presence of timer expiration and terminates the recording when the timer expires.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a telephone exchange device capable of recording voice calls.

[Prior Art] Conventionally, telephone exchange devices have been known that are equipped with means for recording and reproducing the voice of a telephone call for use in messages, etc. to third parties not involved in the telephone call.

In this telephone switching system, it is common for the operator who is responsible for passing the message to start and end recording while listening to the voice of the person on the other end of the call.

[Problem B to be Solved by the Invention] However, in the conventional example described above, there is an inconvenience that the contents of the message are heard by the operator who performs the operation to start and end recording.

For this reason, if you do not want others to hear the contents of your message, you cannot use the call audio recording function and have to make the call again, which is inconvenient.

Further, even in the case of a message that may be listened to by another person but does not need to be heard, the next operator must confirm that the message has ended and perform an operation to end the message, which is cumbersome.

SUMMARY OF THE INVENTION An object of the present invention is to provide a telephone exchange device that does not require a termination operation by a second operator and can record messages without being heard by others.

[Means for Solving the Problems] The present invention includes a recording/reproducing means for recording and reproducing telephone call audio, a signal generating means for generating a guidance signal, a clocking means for counting the passage of a certain period of time, and a disconnection means for disconnecting the other party. When recording the voice of the other party as a message to a third party, the above method indicates to the other party the start of recording after the operator presses a key to identify the third party and performs an on-hook operation. The present invention is characterized in that it includes a recording control means that sends out a guidance signal, starts recording in response to a designated third party, and ends the recording when the timer times out or when a disconnection of the other party is detected.

[Operation] When the voice of the other party is recorded as a message to a third party, the operator presses a key to identify the third party and goes on-hook, and then a guidance signal indicating to the other party to start recording is sent to the other party. At the same time, the message carrier starts recording to the designated third party, and ends the recording when the timing device times out or when the other party disconnects, so that the person taking the message cannot hear the content of the message. At the same time, there is no need for the relayer to perform a termination operation, and there is no need for the message to be sent in the dark.

[Example] FIG. 1 is a block diagram showing one embodiment of the present invention.

The device of this embodiment is constructed as a key telephone device capable of accommodating a plurality of outside lines 1 and extensions 31.

The main device 2 of this button telephone device accommodates an outside line l,
An external line interface 3 that detects incoming/answering/disconnection and notifies the control device 7, and exchanges between the external line 1 and the extension 31,
It accommodates the communication path switch 4 to be connected and the extension 31, and detects control commands such as display on the extension telephone 21.
It has an extension interface 5 that receives key press information from a21.

The control device 7 of the main device 2 is composed of a microprocessor, etc., and controls the operation of the main device 2 as a whole.
It operates based on control information including an operation designation program for the control device 7 stored in the OM6.

Furthermore, the main device 2 includes a clock device 8 that measures time according to instructions from the control device 7 and notifies time-out, a RAM 9 that holds operational data of the device, and a voice storage device that records and plays back voice calls. 10, and a guidance signal generator 11 that generates a signal indicating the start or end of recording, etc.
and a sound source 12 for holding tone, incoming call, etc. are provided.

On the other hand, each extension telephone 21 includes a communication interface 22 for connecting a call path and communicating control data with the main device 2, a display device 23 for displaying a dial number, etc.
A control device 24 consisting of a microprocessor or the like that controls the operation of the telephone 21, a dial button 25, a ROM 26 that stores control information such as a program that determines the operation of the control device 24, and a ROM 26 that is necessary for the operation of the telephone 21. A RAM 27 that holds information, an audio input device 28 that is a microphone or a handset transmitter, an audio output device 29 that is a speaker or a handset receiver, and an outside line selection/status display that selects the outside line 1 and shows its usage status. Button 30
and has.

FIG. 2 is a flowchart showing the flow of control in the apparatus of this embodiment.

In order to simplify the explanation, it is assumed here that one outside line and one extension line are busy, and since the control before that is the same as the conventional one, the explanation will be omitted.

First, the caller on the extension line l is informed that he has a message for a third party who is currently absent. Then, the extension caller, as the relay operator, first presses a key to designate the third party to whom the message is to be sent (51), and then performs an on-hook operation such as putting down the handset (S2).

After detecting that the relay operator is on-hook, the control device 7 of the main device 2 sends a guidance signal indicating the start of recording to the other party (53), starts a timer (timekeeping device) 8 (S4), The voice is stored in the voice storage device IO along with the message destination designation information (SS), and the recording state is entered.

Thereafter, it is determined whether or not a timeout has occurred indicating that a preset time has elapsed (S6), and if a timeout has occurred, a guidance signal is sent to the other party indicating that the recording time has ended (S8). , the recording ends (S9).

If it is not a timeout, it is determined in S7 whether the other party has disconnected, and if it has not been disconnected, the process returns to S6. If the other party disconnects, the process advances to S9 and the recording ends.

After that, the third party checks whether there is a message addressed to him/her by operating the special number, and if there is a message, he or she retrieves it and listens to it. This operation is the same as the conventional one, and will not be described in detail here.

Note that the present invention is not limited to the embodiments described above, and various modifications can be made.

For example, as a means for generating guidance signals, instead of providing a separate guidance signal generation device, the sound source 12
You can also use the simple sound of

[Effects of the Invention] As explained above, according to the present invention, when the voice of the other party is recorded as a message to a third party, the person carrying the message cannot listen to the content, and at the same time the person carrying the message cannot listen to the message. There is no need to perform a termination operation, and there is an effect that there is no need to listen to messages.

This also provides the advantage that the person taking the call can use the telephone for other purposes even while recording, and the system can be used in a variety of ways.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention. FIG. 2 is a flowchart showing the flow of control in the apparatus of this embodiment. l...External line. 2... Main device, 3... Outside line interface, 4... Call path switch, 5... Extension line interface, 6.26... ROM, 7.24... Control device, 8... Clock device, 9.27...RAM, 10...Voice storage device, 11...Guidance signal generator, 12...Sound source, 21...Telephone. 22... Communication interface, 23... Display device, 25... Dial button, 28... Audio input device, 29... Audio output device, 30... Outside line selection/status display button, 31... ··extension.

Claims (1)

[Claims] Recording/reproducing means for recording and reproducing voice calls; Signal generating means for generating guidance signals; Timing means for measuring the passage of a certain amount of time; Detecting means for detecting disconnection of the other party. When recording the voice of the other party as a message to a third party, after the operator presses a key to identify the third party and performs an on-hook operation, the above-mentioned guidance signal indicating the start of recording is sent to the other party. and recording control means for starting recording in response to a designated third party and terminating the recording when the timing means times out or the other party disconnects.