JPH03207151A - Extension calling system by automatic private branch exchange - Google Patents

Abstract

PURPOSE:To make a object to be called clear and to protect privacy by extracting calling name information on the object to be called regarding a call instruction from a storage device when the call instruction is inputted, generating calling message information, and converting it into a voice signal and sending it out of a speaker. CONSTITUTION:A storage device 1 is stored with calling name information for voice calling by extension users or extensions to the object to be called. Then when an instruction for calling an extension arrives at an automatic private branch exchange from a trunk line or extension, calling name information on a called subscriber regarding the calling instruction is extracted from the storage device 1 to generate calling message information containing the calling name information. This calling message information is converted by a voice synthesizing circuit 3 into a voice signal, which sent is sent out to a speaker 8 for voice calling to call the object to be called in voice. Consequently, the object to be called is made clear and the privacy is protected.

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial Field of Application j] This invention relates to an internal f$ calling system using an automatic private exchange fee.

[Prior Art] Conventionally, as an extension calling method using an automatic private branch exchange, when an extension calling command is input from an outside line or an extension to the private branch exchange, the speaker of the extension telephone related to the calling command is activated and the call is made from the speaker. There are some known devices that generate a certain sound.

Recently, when an extension call command is received from an outside line or an extension to an automatic private branch exchange, the call path is connected to the extension telephone related to the call command during the ringing, and the caller's phone is A device that allows you to listen to audio directly is also being considered.

[Problem to be solved by the invention] However, in the case of a method in which the ring tone is generated from the speaker of the extension telephone, the directionality of the ring tone is weaker than in the conventional case in which a gong attached to the telephone is sounded. The problem was that it was difficult to determine whether

Furthermore, when a single extension telephone is shared by a plurality of people, simply emitting a ring tone from the telephone has the inconvenience of not knowing who is receiving the call until they pick up the receiver.

In addition, in the case of a method in which the caller's voice is heard directly, it is possible for people other than the called party to know who is calling.
There was a problem in that it was not preferred in terms of protecting the driver/-.

This invention was proposed as a solution to the problems and inconveniences mentioned above.
Alternatively, it is possible to clearly inform who the called party is, and furthermore, no one other than the called party knows who is calling. It is an object of the present invention to provide an extension calling system using an automatic private branch exchange that can solve problems such as protection of flyers/- at once.

[Means for Solving the Problems] In the extension calling method using a private branch exchange according to the present invention, a storage device stores in advance calling name information for voice calling for each extension user or extension to be called. I'll keep it.

When an extension calling command is input from an outside line or an extension to the automatic private branch exchange, the calling name information of the called party related to the calling command is extracted from the storage device, and the calling message and message information including the calling name information are extracted. to make.

Next, this call message information is converted into a voice signal by a voice synthesis circuit, and this voice signal is sent to a voice call speaker to voice call the called target.

[Operation] In the extension calling method using the automatic private branch exchange according to the present invention, when an extension calling instruction is input from an outside line or an extension to the automatic private branch exchange, the name information of the called party related to the calling instruction is given from the storage device. Extract the information, and create call information including the name information.

Then, this call message/information is converted into an audio signal by a speech synthesis circuit, and this audio signal is sent to a speaker, such as "Mr. ○○, please call extension △△."
The name of the person being called is conveyed audibly.

Therefore, the called party can clearly identify which telephone is receiving the call or who the called party is by the name.

Moreover, the voice indicating the called party is a synthesized voice created by a voice synthesis circuit or subika, and does not use the caller's own voice. It is not known to anyone other than the person.

Therefore, the problems of clarifying the called party and protecting privacy can be solved all at once.

E Example] An example of the present invention will be described below with reference to FIG.

In the extension calling system using the automatic private branch exchange of this embodiment, the storage device 1 stores in advance calling name information for voice calling for each extension user and each extension to be called. .

When an extension call command is received from an outside line or an extension to the automatic private branch exchange, the central processing unit i (CPU 2)
extracts the name information of the called object related to the call command from the storage device 1, and creates call message information including the name information.

Next, this call message information is sent to the speech synthesis circuit 3.
is converted into an audio signal by

This audio signal is sent via a communication path 5 set by a communication path switch 4 to a speaker 8 installed in an extension telephone 7 for voice calling, thereby making a voice call to the called party.

The configurations and functions of the storage device 1, central processing unit 2, speech synthesis circuit 3, and extension telephone 7 will be supplementarily explained below.

The storage device 1 stores various data in the manner shown in FIGS. 2(a) to 2(d).

In FIG. 2(a), one storage area 11 stores personal identification information (individual ID) A indicating the extension user to be called, and the corresponding storage area 12 stores the extension number of storage area 11. It stores nickname information B that indicates the nickname for each user, and personal identification information A is included in the extension call command that enters the private branch exchange.
(i.e., when a call is made using personal identification information A), information A is used to determine the name of the individual to be called by voice. You may consider using your name or job title.

In FIG. 2(b), one storage area 2l stores the personal identification information A, and the corresponding storage area 22 stores the extension number C used by each extension user of the storage area 21. This information is used to determine which extension should be connected to A or S when personal identification information A is specified in the extension calling command entered into the private branch exchange.

In FIG. 2(c), one storage area 31 stores the extension number C, the corresponding storage area 32 stores the name information D of the extension, and then it is determined which extension to connect. It is used to output the voice to indicate whether the extension is connected or not. In this case, the nickname information D is
It is possible to use the department name or the extension number itself.

In FIG. 2(d), one storage area 41 stores the extension number C, and the other storage area 42 stores whether the extension telephone used for that extension is equipped with a speaker for voice calls. It stores presence/absence information indicating whether or not the information is present. If the speaker is F-wireless, voice calls cannot be made directly from the extension telephone. Therefore, even if the speaker is "no", if a voice call is required, for example, a loudspeaker (bathing device) installed at an appropriate location in the premises, separate from the extension telephone, etc., for public announcements, etc., may be used. It is possible to use it.

The central processing unit 2 performs call control using the storage device 1 as a main storage device, and when the personal identification information A is specified in the extension calling command that enters the private branch exchange, first, From the data in FIG. 2(b), the user knows the extension C closest to the individual, and from the data in FIG. 2(d), it is known that the extension telephone has a speaker for voice calls.

For example, from the second [J(a) data, it is recognized that the individual's nickname is "Mr. ○○", and
From the data in Figure 2 (C), the name of the nearest extension is “
If it recognizes that the call is "Extension △△", it creates a call message information (phonetic symbol string, character string, etc.) with the content "Mr. ○○ is calling extension △△."

At the same time, the central processing unit 2 sets up a communication path 5 between the voice synthesis circuit 3 and the extension telephone 'lia7, whose name is "extension △△", and sends the call message information to the voice synthesis circuit 3. , activates the function of the speaker 8 of the extension telephone 7 to which the communication path 5 is connected.

The voice synthesis circuit 3 converts the call message information received from the central processing unit 2 into a voice signal, and sends it to the speaker 8 via the communication path 5.

In the case of this embodiment, the extension telephone 7 may be a so-called multi-function telephone, or may be a multi-function telephone or a telephone equipped with a speaker for voice calling.

The speaker 8 receives the voice signal from the voice synthesis circuit 3, and converts the contents of the call message information into a concrete voice, saying, "Mr. O○, please call extension △△."
I ask.

As explained above in detail, in the extension calling system of this embodiment, the name of the called party is conveyed in voice, so the called party can tell which telephone the call is being made by the name. It is possible to clearly identify who the called party is.

Moreover, the voice indicating the called party is a synthesized voice created by a voice synthesis circuit or a speaker, and does not use the caller's own voice. No one else knows about it.

Therefore, it is possible to solve the problems of clarifying the called target and protecting the Bliban all at once.

Note that the extension telephone that outputs the message is not limited to the telephone corresponding to "extension △△" specified in the message, but may be output from a plurality of extension telephones at the same time.

In addition, in order to avoid surprising the user by suddenly outputting a voice, for example, the voice synthesis circuit 3 may also output a sound signal corresponding to a conventional ringing tone, and the sound signal may be output for a certain period of time before outputting the message. , it is also conceivable to make the same ringing tone as the conventional one audible.

In addition, in the above-mentioned embodiment, the names of both the called party and the extension are output aloud, but if it is not necessary to call the called party, only the data in Figure 2 (C) is used. Then, only the name of the extension being called may be called by voice.

Further, by utilizing only the data shown in FIGS. 2(a) and 2(b), it is also possible to make a voice call using only the name of the called party and not include the extension number in the message.

It is also conceivable that the extension telephone 7 outputs a conventional ringing tone and that a synthesized voice message is heard from a loudspeaker (basing device, etc.) separately installed at a suitable location within the premises.

[Effects of the Invention] As is clear from the above explanation, in the extension calling method using the automatic private branch exchange according to the present invention, when an extension calling command is input from an outside line or an extension to the automatic private branch exchange, the calling command The nickname information of the called object is extracted from the storage device, and the calling message information including the nickname information is created.

Then, this call message information is converted into a voice signal by a voice synthesis circuit, and this voice signal is sent to a speaker, for example, "Mr. ○○, please call extension △△."
The name of the person being called is conveyed audibly.

Therefore, on the called party's side, it is possible to clearly identify which telephone is receiving the call or who the called party is by the name.

Moreover, the voice indicating the called party is a synthesized voice created by a voice synthesis circuit or a speaker, and does not use the caller's own voice. It is not known to anyone other than the person.

Therefore, the problems of clarifying the called party and protecting privacy can be solved all at once.

[Brief explanation of drawings]

Fig. 1 is an explanatory diagram of the configuration of an embodiment of the present invention, Fig. 2(a)
-(d) are explanatory diagrams of stored data in the embodiment, respectively. ■...Storage device, 2...Central processing unit, 3...Audio synthesis circuit, 4...Call path Suinochi, 5...Call path , 7...Extension telephone,
8... Subika, A... Personal identification information, B...
...Call name information, C...Extension number, D...
Nickname information, 11, 12, 21, 22, 3], 32, 4
1.42...Storage area. An explanatory diagram of the configuration of an embodiment of the present invention.

Claims (1)

[Claims] In advance, the storage device stores name information for making a voice call for each extension user or extension to be called, and transfers the extension from an outside line or extension to an automatic private branch exchange. When a calling command is received, the system extracts the name information of the called target related to the calling command from the storage device, creates calling message information including the calling name information, and then converts this calling message information into voice by a speech synthesis circuit. An extension calling system using an automatic private branch exchange that converts the voice signal into a signal and sends this voice signal to a voice call speaker to voice call the called party.