JPH03201699A - Key telephone system - Google Patents

Abstract

PURPOSE:To eliminate a useless state to wait for the correspondence of a calling destination or to make a call again from this side by sending a prescribed message to the call originating destination with no response and storing this message even when the call originating destination gives no response. CONSTITUTION:In an extension telephone set, message input means 5, 13 and 14 are provided to input the message, and message transmitting means 5, 13 and 14 are provided to transmit the message to the call originating destination with no response when this call originating destination gives no response. Message receiving means 5 and 13 are provided to receive the message to be sent from a call originating side when no response is given to the call, and a message preserving means 14 is provided to preserve the message received by these message receiving means 5 and 13. Thus, even when the call originating destination gives no response, the prescribed message is sent to the call originating destination with no response and can be stored and when an operator comes back to home, the message can be immediately confirmed.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a key telephone system comprising a network control device and at least two extension telephones connected to the network control device.

[Prior Art] Conventionally, in this type of key telephone system, there was no means of communication when there was no response, such as when the operator was absent on the called side.

For this reason, there was no way for the calling side to deal with the problem.

[Problems to be Solved by the Invention] For this reason, in the conventional example described above, when the called party is absent and the callee is not home, the caller side does not set the processing for being away or the transfer processing when the caller is away. There were none.

For example, it was impossible to leave a message or the like for the person you called.

[Means for Solving the Problems] The present invention has been made for the purpose of solving the above-mentioned problems, and includes the following configuration as one means for solving the above-mentioned problems.

That is, a message input means for inputting a message into an extension telephone, a message sending means for sending a message to the called party when the called party does not answer, and a message sending means for sending a message to the called party when the called party does not respond, and The message receiving means is provided with a message receiving means for receiving a message sent from the message receiving means, and a message storing means for storing the message received by the message receiving means.

[Function] With the above configuration, even if the called party does not respond, a predetermined message can be sent to the unresponsive called party and stored, and the message can be immediately checked when the operator returns home. .

[Embodiment j] Hereinafter, one embodiment of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a block configuration diagram showing one embodiment of the present invention, in which 1 is the main device of the key telephone system, 2 is the main device of the key telephone system;
．． Reference numeral 3 denotes a data line and a call line connecting the main device 1 and the information processing telephones 4 to n, and 4 to n are information processing telephones.

FIG. 2 shows a detailed block configuration of the information processing telephones 4 to n in the above configuration. The details of the telephone with information processing function of this embodiment will be explained below with reference to FIG.

In FIG. 2, numeral 5 is a control section built into the memory 14, which controls the entire apparatus of this embodiment according to the control procedure shown in FIG. 3, for example, and 6 is a CR7 display section (CRT) that displays various menu Information, document information, image data read by the image scanner 11, etc. are displayed. 7 is CRT6
It is a transparent pressure-sensitive touch panel installed on the display screen, and by pressing the surface with your finger etc.
You can input items and coordinate positions on Te.

8 is FM (Frequency Modulati
on) is a sound source, and reads voice information input from the handset of the telephone 13 stored as digital data in the memory 14 or external storage device 16, music information created with a music editor, etc., and performs FM modulation. The electrical signal modulated by the FM sound source 8 is converted into an audible sound by the speaker 9 and output. ・10 has both the serial thermal thermal transfer printer function and the thermal line printer function to print facsimile information etc. on thermal paper. This is the printer section that includes.

Reference numeral 11 denotes an image scanner that photoelectrically reads and inputs document data, and is provided in the middle of the recording paper conveyance path of the thermal transfer printer, and reads facsimile documents and various documents. Reference numeral 12 denotes a facsimile machine (FA) that controls transmitting the original data read by the image scanner 11 to the destination device by facsimile communication, and receives and decodes facsimile signals sent from the destination device.
X) Transmitting/receiving section. Reference numeral 13 denotes a telephone section having functions peculiar to a key telephone system such as a normal telephone function, an answering machine function, a call forwarding function, etc., and is connected to the main device via a telephone line 3.

14 is a memory consisting of a ROM section for storing system programs, character fonts, etc., an application program storage section loaded from an external storage device 16, a video RAM section for changing document information, and 15 is an input section for inputting document information, various commands, etc. 16 is an external storage device such as a micro-floppy disk device or a hard disk device, and this external storage device 16 stores document information, music or audio information, the above-mentioned user application programs, etc.

The processing procedure in this embodiment having the above configuration will be explained below with reference to the flow and chart of FIG.

The following explanation will be made after the call with the other party is set up and the call state is established.

First, in step S1, a call is made to the other party. Then, in step S2, it is determined whether the other party has not responded. This applies when the other party does not take the handset off the hook even after being called for a certain period of time.

If the called party does not respond, the process advances to step S3, where input is made from the message information area 8 of the called party via the data line using a keyboard, etc., or from the handset of the telephone section 13, and is stored in the memory 14, etc. A process of writing a predetermined message to the memory is performed. After waiting for a response from the other party, it is confirmed in step S4 whether writing to a predetermined area of the memory 14 of the called party, for example, a message board area, has been successful or unsuccessful.

If the writing is unsuccessful, the process advances to step S5, and the CRT
"Unsuccessful" is displayed on the display screen of step 6. Subsequently, in step S6, whether or not to perform re-execution is set, and if re-execution is to be performed, the process returns to step S3 and the transmission process is performed again.

On the other hand, if the process is not to be re-executed, the process is terminated.

Note that on the called side, when a called signal arrives, the telephone unit 1
3 or by outputting a ringing tone from the speaker 9 to notify the user of the call.

At the same time, the data line is monitored to see if message information is transmitted via the data line while the call is being received. If message information is sent when there is no response, the message information sent is received and written in the message board area in the memory 14. Then, it is sufficient to display on the CRT 6 that this message has been received.

[Other Embodiments] In this embodiment, the message is left by writing it in the message information area of the called party, but the message may be sent as facsimile data. In this case, if the other party is set to automatic reception, any device connected to any network can receive the message.

As explained above, according to this embodiment, even if the called party does not respond when a call is made, a predetermined message can be sent using the data line, and the message information stored in the memory 14 of the called party's telephone can be sent using the data line. You can write messages directly to the area.

Therefore, even if the called party does not have an answering machine or call forwarding set up, or is unable to answer the call for some reason, the calling party should take measures such as leaving a message. This has the effect of eliminating the waste of waiting for the called party to respond or having to call back.

[Effects of the Invention] As explained above, according to the present invention, even if the called party does not respond, a predetermined message can be sent to the unresponsive called party and stored, and the operator can You can check your messages immediately when you get home. This has the effect of eliminating the waste of waiting for the called party to respond or having to call back.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention. FIG. 2 is a detailed block diagram of the telephone with information processing device of this embodiment shown in FIG. 1. FIG. 3 is a message diagram of this embodiment. 3 is a flowchart showing a processing procedure mainly performed on the transmitting side. Line, 4... Telephone with information processing function, 5... Main C
PU, 6...CRT, 7...touch panel, 8...
・FM sound source, 9... Speaker, 10... Printer,
11... Image scanner, 12... FM transmitting/receiving section, 13... Telephone section, 14... Memory, 15... Keyboard, 16... External storage device. Patent applicant Canon Co., Ltd. Figure 1...
・Main device, 2...Data line, 3...Talking line, 4...
・Telephone with information processing function, 5...Main Figure 1 Figure 3

Claims (1)

[Claims] A network control device; and at least two devices connected to the network control device.
A key telephone system comprising an extension telephone, a message input means for inputting a message into the extension telephone, and a message sending means for transmitting a message to the unresponsive called party when the called party does not respond. 1. A key telephone system comprising: message receiving means for receiving a message sent from a calling party when there is no response to a call; and message storing means for storing messages received by the message receiving means.