JPH0315999A - Transaction processing equipment - Google Patents

Abstract

PURPOSE:To enable a customer to execute transaction operation as feeling safe by providing a first surface which only a first customer can face at a surface side on which the input/output part of a transaction medium and an operation guiding mean are installed, and simultaneously, providing an opening and closing door so as to separate other plural customers, and making the stream of people into one direction. CONSTITUTION:The operating surface of a device main body 1 faces a wall 12 with space to receive the customer M0 between and the door 10 acts as a partition to separate the customers M1, M2... waiting for next turn. The customer M0 enters to a position to face the device main body 1 after opening and closing the door 10, and executes transaction by operating an operating part 3 by the transaction medium, and when he finishes the transaction, the customer M0 goes out in the direction of an arrow mark. Next, the customer M1, after confirming that the customer M0 has gone, opens the door 10 and enters in the partition, and executes the operation similar to the customer M0. Thus, the customer M0 being operating the device can execute the transaction as feeling safe without sensing the gaze of the waiting and following customers M1....

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to transaction processing equipment in which customers of automatic teller machines, etc., conduct transactions using transaction media such as cards, bankbooks, and cash. be.

[Conventional technology]

Conventional automated teller machines include, for example, Japanese Patent Application Laid-open No. 59-15
As shown in No. 1281 and Japanese Unexamined Patent Publication No. 58-149589, the customer faces the operation surface and transaction media input/output section provided on the front of the device, and operates these devices according to the operating instructions. When a transaction is being carried out, other customers wait in line immediately behind the customer who is conducting the transaction.

[Problem to be solved by the invention]

However, these conventional technologies do not allow users to be seen by other customers waiting in line behind them while they perform transaction operations, including entering their PIN number, inserting their passbook, or receiving documents or cash. It is a facility that gives you a feeling of anxiety.

An object of the present invention is to enable a customer who is performing a transaction operation to perform the transaction operation with peace of mind without feeling the gaze of other customers.

[Means to solve the problem]

In order to achieve the above purpose, only the user faces the side of the automated teller machine that has the transaction media input/output unit and the operation guide means, and other users waiting on the other side Enable lines of customers to form, and install partitions such as doors between customers who are conducting transactions and customers who are waiting, so that customers do not return to customers who are waiting after transactions are completed. This is how it was done.

[Effect]

According to the present invention, the customer who is operating the transaction is separated by the door even when storing cards, passbooks, cash, etc. in his/her belongings (e.g., bag, handbag) during the transaction or after the transaction is completed. Because of this, you don't have to worry about other customers looking at you. Furthermore, since there is no need to return to the queue of people waiting after the transaction, the flow of people becomes smoother and congestion near the automatic teller machine can be eliminated.

〔Example〕

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is an overall perspective view showing an example of an automatic teller machine. In this figure, the main body of the device includes a banknote handling mechanism 2, an operation section 3 having operation buttons and guidance displays, a card slip handling mechanism 4 that handles cards and slips, and a passbook handling mechanism 5 that handles passbooks. A guide display section 6 that displays transaction operations related to deposits, withdrawals, etc., and a banknote withdrawal port ↓1
is provided. In addition, a lower front door 7, an upper front door 8, and a rear door 9 are attached to the apparatus main body 1 so that they can be opened and closed using a special key for maintenance and inspection of each internal mechanism.

FIG. 2 and FIG. 3 respectively show the arrangement form of the automatic teller machine of the present invention, the incidental equipment, and the flow of customers. In this figure, the operation surface of the device main body worker faces a wall 12 across the space in which the customer Mo enters. J5
10 can be opened and closed by the user's own operation, and serves as a partition from the next person waiting. The wall 13 is used to hide a work space during maintenance of the apparatus main body 1 from the user side.

Next, the operation of this embodiment will be explained. First, customer M
At this time, customer Mo opens and closes the door and enters the position facing the device main body 1, and the customer Mo operates the operation unit 3 using a transaction medium (card, passbook, cash, etc.) to conduct a transaction. The other passengers Mrp M2, M3... who are waiting at the back are waiting outside the door ↓0. Customer Mo is another customer Mt
, M2, Ma, etc., conduct transactions without feeling the gaze of others,
A trading operation can be terminated. When the transaction is completed, the customer Mo leaves in the direction of the arrow and does not return to the line of people following him. Next, customer M1 is customer Mo.
After confirming that the person is gone (if the door is made of frosted glass or other translucent material, you can visually check whether there is a person), open H%10, enter the partition, and perform the same operation as the above-mentioned customer Mo did. Do this.

〔Effect of the invention〕

According to the present invention, a customer who is operating a device can conduct a transaction with peace of mind without feeling the gaze of a person waiting after him. Furthermore, since the person who has completed the transaction does not have to return to the line of people following him, the flow of people around the automatic teller machine can be made smoother.

[Brief explanation of drawings]

FIG. 1 is a perspective view showing an embodiment of an automated teller machine, and FIG. 2 is a plan view showing an embodiment of transaction processing equipment of the present invention.
FIG. 3 is a front view thereof. 1...Device main body, 3...Operation unit, 4...Card slip handling mechanism, 5...Passbook handling mechanism, 1o...Door, 11...Grandma's interment 2 prisoner>珂2 《》～M3 To M2《》》》 ke, quku〉 Pigeon 3 Fig.

Claims (2)

[Claims] 1. In equipment such as automatic teller machines that perform various transaction processing using predetermined transaction media, a first use A first surface that can be faced only by the person concerned is provided, and a subsequent second surface is provided on a second surface side different from the first surface.
A third plurality of other customers are lined up, a partition is provided between the first customer and the other second and third customers, and an opening/closing door is provided through which the customers can enter and pass; A transaction processing facility characterized by a one-way flow of customers. 2. Claim 1, wherein a plurality of automatic teller machines are installed with the first surfaces facing substantially parallel to each other, and a partition is provided between the facing first faces of the automatic teller machines. Transaction processing equipment as described.