JPH02115969A - Degeneration application processing system in fault of printer at window terminal of financial institution - Google Patents

Abstract

PURPOSE:To function another mechanism other than a faulty part by separating only the faulty part at a time when the fault occurs in only partial mechanism of each printer by providing a printer part, a connection information memory device, a connection/disconnection control part, an output control part, and a printer control part. CONSTITUTION:The output control part 1-9 in a controller 1-8 to which a print request is inputted from an input device 1-1 outputs a medium draw-in request in the print request to the printer control part 1-10. Furthermore, the output control part 1-9 converts the print request for virtual slip printer to the print request for slip printer 1-7. The output control part 1-9 outputs a series of medium draw-in requests in the print request converted in such way to the printer control part 1-10, and the printer control par 1-10 draws in a medium from the inlet opening of the slip printer 1-7 corresponding to the inlet opening of the virtual slip printer, then, print is performed. By performing the above procedure, a degeneration application by only one slip printer 1-7 can be performed.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an operation processing method when a financial institution counter terminal fails, and more particularly to a degenerate operation processing method when a printer fails at a financial institution counter terminal.

[Conventional technology]

Financial institution counter terminals are equipped with a printer for passbooks (hereinafter referred to as passbook printers) and printers for slips (hereinafter referred to as
(referred to as a slip printer) is connected as an essential device.

Conventionally, these printers are not compatible with each other, so in the operational processing method when one printer fails (the operational processing method when the printer fails at a financial institution counter terminal), the other printer is used as the failed printer. It was not possible to use it for any purpose.

Further, even if the failure occurs in a part of the equipment within each printer, it is not possible to disconnect the failed equipment and continue using the printer to the extent that it can be used.

(Problems to be Solved by the Invention) In the above-mentioned conventional operational processing method in the event of a printer failure at a financial institution terminal counter, there is no compatibility between the passbook printer and the slip printer, so if one printer fails, the This has the drawback that the financial institution counter terminal cannot use the processing performed by the printer.

Furthermore, since it is not possible to continue using the faulty device to the extent that it can be used by separating it, there is a drawback that even if the fault occurs in only a part of the device, the entire printer becomes unusable. .

Passbook printers and slip printers are essential devices for financial institution counter terminals, so if one of the printers becomes unusable as mentioned above, the financial institution counter terminal to which that printer is connected will lose its functionality. It will end up being put away.

In view of the above-mentioned points, an object of the present invention is to enable continuous use (partial degeneracy operation, the details of which will be described later) by disconnecting only the failed part and allowing other equipment to function when only a part of the equipment of each printer fails. This is a financial institution counter terminal that enables operation (degenerate operation, the details of which will be explained later) in the event of a failure of either the passbook printer or the slip printer, which has visibility. An object of the present invention is to provide an operational processing method when a printer malfunctions (a degenerate operational processing method when a printer malfunctions at a financial institution counter terminal).

[! ! Means to solve the problem]

The degenerate operation processing method in the event of a printer failure at a financial institution counter terminal according to the present invention is a printer unit that is connected to a financial institution counter terminal and is composed of a passbook printer and a slip printer that can perform R4O to each other to realize the functions of the other. , a connection information storage device that stores connection information of devices in this printer section, a connection/disconnection control section that updates connection information in this connection information storage device, and a logical controller for the passbook printer and slip printer in the printer section. an output control section that performs physical printer control to realize degenerate operation and partial degenerate operation of the printer section; and an output control section that performs physical printer control for the passbook printer and slip printer in the printer section and realizes degenerate operation and partial degenerate operation of the printer section. It has a printer control unit that realizes operation.

[Effect]

The degenerate operation processing method in the event of a printer failure at a financial institution counter terminal according to the present invention uses a passbook blink printer and a slip printer whose printer units are connected to the financial institution counter terminal and are similar to each other and can realize the functions of the other. The connection information storage device stores the connection information of the devices in the printer section, the connection/disconnection control section updates the connection information in the connection information storage device, and the output control section stores the connection information for the device in the printer section. The printer control unit performs logical printer control to realize degenerate and partial degenerate operations of the printer section, and the printer control section performs physical printer control for the passbook printer and slip printer in the printer department to realize degenerate and partial degenerate operations of the printer department. Realize.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the degradation operation processing method when a printer fails at a financial institution counter terminal according to the present invention.0 FIG. The operational processing method includes business-related input and blink section 1-5 (passbook printer 1-6 and slip printer 1).
-7) Connection of equipment! / Input device 1-1 (implemented with a keyboard in this embodiment) for inputting instructions for disconnection, and display device 1-2 (in this embodiment, CRT (Cathode Ray) for displaying business screens, messages, etc.)
A storage device 1-3 (realized as a magnetic disk in this embodiment) for storing business screens, messages, etc.

(It can also be implemented using a floppy disk, memory, etc.) and the connection end t! of the printer section 1-5. A connection information storage device 1-4 (in this embodiment, it is realized by a backup memory.In addition, a magnetic disk etc.) and
Controls a printer unit 1-5 consisting of a printer that prints forms (a passbook printer 16 that prints passbooks and a slip printer 1-7 that prints slips), and devices indicated by symbols 1-1 to 1-5. (Each component of this embodiment shown in FIG. 1 is also a component of a financial institution counter terminal.)

The control device 1-8 includes an output control section 1-9 that performs logical printer control for the passbook printer 1-6 and the slip printer 1-7 in the printer section 1-5, and the printer section 1-5.
a printer control unit 1-1 that physically controls the passbook printer 1-6 and slip printer 1-7 within the printer;
0, and a connection/disconnection control unit 1-11 that updates the connection information in the connection information storage device 1-4.

Referring to FIG. 2, the passbook printer 1-6 has an inlet (
2-1 (which can also be used for ejection), an ejection port (which can also be used for suction) 2-2, and a magnetic stripe reading section (hereinafter referred to as MS).
R (MagneLic St'ripe Read
er) 2-3, and a magnetic stripe read/write unit (hereinafter referred to as MSRW (Magnetic 5tr)
ipe Readsr/Writer) 2-4, a printing section 2-5, and an automatic page turning section 2.
-6 devices.

Referring to FIG. 3, the slip printer 1-7 has an inlet (
) 3-1, a discharge port (inhalation is also possible) 3-2, an image scanner section 3-3, and an MSR
It is configured to include devices such as W3-4 and printing section 3-5.

Passbook printer 1-6 and slip printer 1-7 are similar fl! m, and if either one breaks down, it can be disconnected, making it possible to print both passbooks and slips using only the other one. This kind of operation is called degenerate operation.

In addition, the automatic page turning unit 2- in the passbook printer 1-6
6 and the image scanner section 3 in the slip printer 1-7
Even if -3 fails, the bankbook printer 1-6 and slip printer 1-7 can continue their operations by other operations (operations that do not perform automatic page turning or image scanning). This type of operation (operation performed by separating only part of the devices such as the passbook printer 1-6 and the slip printer 1-7) is called a partial degeneracy operation.

Referring to FIG. 4, the degenerate operation (slip printer 1-7 when the passbook printer 1-6 fails
In the case where a degenerate operation is performed, the printing request allocation step 4-1, the passbook printer print request step 4-2, the media intake step 4-3, and the passbook data printing step 4-4 are performed. , a medium discharge step 4-5, a slip printer print request step 4-6, a medium suction step 4-7, a slip data print step 4-8, and a medium discharge step 4-9.

FIG. 5 shows the degenerate operation using the degenerate operation processing method in the event of a printer failure at the financial institution counter terminal of this embodiment (degenerate operation using only the slip printer 1-7 when the passbook printer 1-6 fails). (In this case, the slip printer 1-7 is assigned and operates as a virtual passbook printer and a virtual slip printer. ), the arrows in the virtual passbook printer and virtual slip printer in FIG. 5 indicate the movement of the medium (passbook or slip) can be both inhaled and expelled).

In the example shown in FIG. 5, the virtual passbook printer is the output port 3-2.
The medium is sucked in from the suction port corresponding to the print section 3-5, and after printing is performed on the print section corresponding to the print section 3-5, the inferior medium is discharged from the discharge port corresponding to the discharge port 3-2.
The medium is sucked in through the suction port corresponding to the printing section 3-5, and after printing is performed on the printing section corresponding to the printing section 3-5, the medium is discharged from the discharge port corresponding to the discharge port 3-2.

Referring to FIG. 6, the partial degenerate operation (partial degenerate operation when the automatic page turning unit 2-6 in the passbook printer l-6 malfunctions) is performed by the degenerate operation processing method when the printer fails at the financial institution counter terminal of this embodiment. In the case where degenerate operation) is performed, the printing request distribution is performed in step 6-1, the passbook printer printing request step 6-2, the medium intake step 6-3, and 1.
Line printing step 6-4 and final line printing determination step 6-
5, the last line printing notification step 6-6, the re-inhalation instruction step 6-7, the continuous printing request step 6-8, the medium re-intake step 6-9, and the page carryover processing step 6.
-10, a print data existence determination step 6-11, and a medium ejection step 6-12.

Next, a description will be given of the operation of the degenerate operation processing method in the event of a printer failure at the financial institution counter terminal of this embodiment configured as described above.

First, the operation when degenerate operation is performed will be explained. In addition, here, the failure (failure) of passbook printer 1-6
The operation when the slip printer 1-7 performs degenerate operation will be described (see FIGS. 4 and 5).

First, the output control unit 1-9 in the control device 1-8 to which the print request is input from the input device 1-1 receives the print request for the passbook printer 1-6 and the print request for the slip printer 1.
-7 print requests (step 4-1).

Next, the output control unit 1-9 controls the virtual passbook printer based on the print request for the passbook printer 1-6 (such as generating a print request for the virtual passbook printer). The control related to this is "logical printer control for the passbook printers 1-6"). Further, the output control unit 1-9 converts the print request for the virtual passbook printer into a print request for the slip printer l-7 based on the correspondence between the virtual passbook printer and the slip printers l-7 (step 4-
2).

The output control unit 1-9 outputs the medium suction request in the series of printing requests converted in this way to the printer control unit 1-10, and the printer control unit 1-10 outputs the slip corresponding to the suction port of the virtual passbook printer. The medium is sucked in from the discharge port 3-2 of the printer 17 (such control regarding the actual slip printer 1-7 is "physical printer control n for the slip printer 1-7") (step 4-3) ).

Next, the output control unit 1-9 outputs a print request (in a narrow sense print request) for the data (passbook data) for the passbook printer l-6 in the converted series of print requests to the printer control unit 1-10. The printer control unit 1-10 prints on the medium sucked in in step 4-3 (makes the printing unit 3-5 print)
(Step 4-4).

Similarly, the output control unit 1-9 outputs the medium ejection request in the converted series of print requests to the printer control unit 1-10, and the printer control unit 1-10 outputs the medium ejection request in the converted series of print requests to the printer control unit 1-10, which prints a slip printer corresponding to the ejection port of the virtual passbook printer. The medium is discharged from the discharge port 3-2 of 1-7 (step 4-5).

The output control unit 1-9 also controls the virtual slip printer (generating a printing request for the virtual slip printer, etc.) based on the printing request for the slip printer 1-7 (such as generating a printing request for the virtual slip printer). The control is "at the time of logical printer failure for the slip printer 1-7"), and the output control unit 1-9 further controls the virtual slip printer and the slip printer l-7.
The print request for the virtual slip printer is converted into a print request for the slip printer 1-7 based on the correspondence with the virtual slip printer (step 4).
-5).

The output control unit 1-9 outputs the medium suction request in the series of print requests converted in this way to the printer control unit 1-10, and the printer control unit 1-10 outputs the document corresponding to the suction port of the virtual document printer. The medium is sucked in from the suction ports 3 to 1 of the printer 17 (Step 7 4-7).

Next, the output control unit 1-9 outputs a print request (print request in a narrow sense) for the data (slip data) for the slip printer l-7 in the converted series of print requests to the printer control unit 1-10, The printer control unit 1-1O prints on the medium sucked in in step 4-7 (makes the printing unit 3-5 print)
(Step 4-8).

Similarly, the output control unit 1-9 outputs the converted medium ejection request in the series of print requests to the printer control unit 1-10, and the printer control unit 1-1O outputs the medium ejection request in the converted series of print requests to the printer control unit 1-10, which outputs the document output request to the printer control unit 1-10, which outputs the medium ejection request in the converted series of print requests to the printer control unit 1-10. The medium is discharged from the discharge port 3-2 of l-7 (step 4-9).

The above procedure enables degenerate operation using only one slip printer l-7.

In addition, when the slip printer 1-7 fails, the degenerate operation by the passbook printer l-6 is also performed by the output control unit 1-9.
The operation is executed in the same procedure as described above by logical printer control of l@blink l-6 and slip printer 1-7 and physical printer control of passbook printer 1-6 by printer control unit 1-10. Ru.

Next, the operation when partial degeneracy operation is performed will be explained. Here, an explanation will be given of the operation when the passbook printer 1-6 performs a partial degeneracy operation when the automatic page turning unit 2-6 in the passbook printer 16 has a failure (failure). (See Figure 6).

First, a print request is input from the input device 1-1.
The output control unit 1-9 in the il device 1-8 divides the received print request into a print request for the passbook printer l-6 and a print request for the slip printer 1-7 (step 6-1).
)C In the following explanation, only the processing related to the print request for the passbook printer 1-6 will be described, but for the slip printer 1-7
The processing related to the printing request for the bankbook printer 1-6 is also performed in parallel with the processing related to the printing request for the bankbook printer 1-6).

Next, the output control unit 1-9 controls the virtual passbook printer based on the print request for the passbook printer 16. moreover,
The output control unit 1-9 converts the print request for the virtual passbook printer into a print request for the passbook printer 1-6 based on the correspondence between the virtual passbook printer and the passbook printer l-6 (step 6-2).

The output side m section 1-9 outputs the medium suction request in the series of print requests converted in this way to the printer control section 1-10, and the printer control section 1-1O corresponds to the suction port of the virtual passbook printer. The medium is sucked into the passbook printer 1-7 through the suction port 2-1 (step 6-3).

Next, the output control unit 1-9 outputs a print request (in a narrow sense print request) for the data (passbook data) for the passbook printer l-6 in the converted series of print requests to the printer control unit 1-1o, The printer control unit 1-1O performs the following processing based on this passbook data printing request.

First, transfer the passbook data to the medium you inhaled in step 6-3.
Line printing is performed (step 6-4).

Next, the print line is checked to determine whether or not the last line for one page of the passbook (medium) has been printed (step 6-5).

In this investigation, if the last line has not been printed, it is checked whether there is passbook data (print data) to be printed on the next line (step 6-11).

If print data is found in this check, control is returned to step 6-4.

In the printing process as described above, if the check in step 6-5 shows that up to the last line has been printed, the output controller 1-
9 (step 6-6).

Upon receiving this notification, the output control unit 1-9 performs step 6-2.
The medium ejection request in the series of print requests converted by is output to the printer control unit 1-10, and the printer system? I11 Part 1-1
0, the medium is temporarily ejected from the ejection port 2-2 of the passbook printer l-7, which corresponds to the ejection port of the virtual passbook printer. Further, the output control unit 1-9 displays a predetermined message in the storage device 1-3 on the display device 1-2, instructing the operator to turn over the page of the passbook and re-inhale. give instructions (step 6-7).

Next, the output control unit 1-9 outputs the print request for ma to the printer control unit 1-10 (Step 6-8), and the printer control unit 1-10 outputs the print request for ma to the passbook printer t- corresponding to the inlet of the virtual passbook printer. The medium whose pages have been turned by the operator is sucked in again from the suction port 2-1 of No. 7 (Step 6-
9).

The printer control unit 1-1O performs necessary processing (page carryover processing) such as printing the carryover balance from the previous page on the medium re-inhaled in step 6-9 (step 6-1
0).

When the page carryover process is completed, the printer control unit 1-I
O checks whether there is passbook data (print data) to be printed on the next line (first line of a new page) (
Step 6-11).

If print data is present in this check, the printer control section 1-10 returns control to step 6-4.

If the print data does not exist in the check in step 6-11, the output control unit 1-9 transfers the medium discharge request in the series of print requests converted in step 6-2 to the printer control unit.
-10, and the printer control unit 1-10 discharges the medium from the discharge port 2-2 of the bankbook printer l-6 corresponding to the discharge port of the virtual bankbook printer (step 6-12).

Finally, the operation in the process of disconnecting a failed device (which may be the entire passbook printer 1-6 or slip printer 1-7), which is performed before the above-described degenerate operation or partial degenerate operation is performed, will be described.

Device disconnection is performed by a connection/disconnection control section 1-11 that is incorporated into normal operations and does not require any special operations.

That is, when a failure occurs in a device in the printer section 1-5 and the malfunctioning device related to the failure is to be disconnected, the operator specifies the relevant malfunctioning device and the connection/disconnection of the malfunctioning device. The connection information stored in the connection information storage device 1-4 is updated by the connection/disconnection control unit 1-11 based on the above-mentioned input.

When the connection information in the connection information storage device 1-4 is updated in this way, the financial institution counter terminal including the components shown in FIG. It is possible to continue with operation or partially degraded operation.

〔Effect of the invention〕

As explained above, the present invention has the following effects by providing a printer section, a connection information storage device, a connection/disconnection control section, an output control section, and a printer control section.

! 11. Based on the structural similarity between the passbook printer and the slip printer in the printer section, it is possible to have the other printer perform the functions of both printers when one fails (degenerate operation).

(2) When only a part of the equipment of each printer in the printer unit fails, it becomes possible to disconnect only the failed equipment and make the other equipment function (partial degeneration continuous use).

(3) In the event of a printer malfunction, operations at the financial institution counter terminal can be continued immediately (without the need to restart the financial institution counter terminal, etc.) by simply specifying the connection/disconnection of the failed device. .

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention, FIG. 2 is a diagram showing an outline of the configuration of the passbook printer in FIG. 1, and FIG. 3 is a diagram showing the configuration of the slip printer in FIG. 1. Figure 4 is a flowchart showing an example of processing when a degraded operation is performed using the degraded operation processing method in the event of a printer failure at a financial institution counter terminal shown in Figure 1, and Figure 5 is a flowchart showing an example of the process shown in Figure 1. Figure 6 is a diagram showing an example of the correspondence between a slip printer, a virtual passbook printer, and a virtual slip printer when a degraded operation is performed using the degraded operation processing method in the event of a printer failure at a financial institution counter terminal, as shown in Figure 1. 2 is a flowchart illustrating an example of a process when a partial degenerate operation is performed by the degenerate operation processing method when a printer fails at a financial institution counter terminal shown in FIG. In the figure, 1-1...Input device, 1-2...Display device, 1-3...Storage device, 1-4...Connection information storage device, 1 -5... Printer section, 1-6... Passbook printer, 1-7... Slip printer, 1-8... Control device, 1-9...・Output control unit, 1-10...Printer control unit, 1-11...Connection/disconnection control unit, 2-1.3-
1.Inlet, 2-2.3-2.Outlet, 2-3...MSR. 2-4.3-4・MSRW. 2-5.3-5・Printing section, 2-6...Automatic page turning section, 3-3...
・It is an image scanner section.

Claims (1)

[Scope of Claims] A printer section consisting of a passbook printer and a slip printer that are connected to a financial institution counter terminal and can realize the functions of the other in a similar way, and the connection information of the devices of this printer section is stored. a connection information storage device; a connection/disconnection control unit that updates the connection information in the connection information storage device; and a logical printer control for the passbook printer and slip printer in the printer unit to perform degenerate operation and section of the printer unit. The present invention is characterized by having an output control unit that realizes a degraded operation, and a printer control unit that performs physical printer control on a passbook printer and a slip printer in the printer unit to realize a degraded operation and a partial degraded operation of the printer unit. A degenerate operation processing method in the event of a printer failure at a financial institution counter terminal.