JPH0211051A - Telephone facility with learning function - Google Patents

Abstract

PURPOSE:To automatically select a network for which a call charge is the lowest price by providing a telephone using condition storing memory to store the past area- classified telephone using condition and an arithmetic secreting means to obtain the network selected at the time of transmitting a telephone by operation based on the area-classified telephone using condition stored into the memory. CONSTITUTION:A telephone number reading part 2 reads the result that a user dials to a call terrain with a transmitting telephone set 1 and the telephone number is given to a route selecting part 3. The route selecting part 3 obtains the past average call time of the telephone number from a telephone using condition storing memory 14 and writes the average call time and the telephone number into the memory of respective network average call charge calculating part input/output data. Respective network average call charge calculating part 15 obtain the average call charge for the network of respective network average call charge calculating part input/output data, as the processed result. The network, which becomes the lowest price, is selected from the average call charge for respective networks, and the selected network and the telephone number are informed to a trunk line transmitting part 5. Thus, the network, in which the call charge becomes the lowest price, can be automatically selected.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to telephone equipment equipped with private branch exchange equipment and in-house telephone equipment that communicate using a plurality of Type 1 telecommunications carriers, and in particular, to The present invention relates to telephone equipment with a learning function that has the function of selecting a network to be used when making a call based on the usage status of the telephone.

[Conventional technology]

Figure 7 shows an outline of the conventional telephone equipment with a learning function. In the figure, 1 is a calling telephone, 2 is a calling telephone
A telephone number reading section reads the sent telephone number and provides it to the route selection section 3, and this route selection section 3
The telephone number reading section 2 has a function of searching the route selection terminal 4 using the given telephone number, determining the network to be selected, and notifying the central line transmission section 5 of the selected network. The route selection table 4 stores networks to be selected for each destination.

Reference numeral 5 denotes a central office line transmission unit that dials from the given network and telephone number to the first type telecommunications carrier equipment 6, and the first type telecommunications carrier equipment 6 is exchanged by the first type telecommunications carrier. Telephone equipment that performs

FIG. 8 shows an example of the internal configuration of the route selection table 4.

Next, the operation will be explained.

When a user dials a destination using a calling telephone 1, a telephone number reading section 2 reads the result and provides the telephone number to a route selection section 3.

The route selection section 3 searches the route selection table 4 according to the procedure shown in the flowchart of FIG. 9, obtains the name of the network to be selected, and notifies the central office line transmission section 5 of the network name and telephone number.

That is, in FIG. 9, in step 5T25, the telephone number reading section 2 reads the given telephone number X, and in step 5T26, the data location rec to be read is initialized to 1.

In step 5T27, the telephone number rec at the rec-th position in the route selection table 4 is read and stored as Y.

In step 5T28, the telephone number
31 and subsequent steps, if they do not match, step 5T29
Perform subsequent processing. That is, in step 5T29, it is checked whether or not there is data that has not been compared yet in the route selection table 4. If there is no data, the process after step 5T33 is performed, and if data remains, the process is performed in step 5T30. Perform subsequent processing. Step 5T30
Now, rele is incremented to shift the next ree part to be read by one.

In step 5T31, the name of the network to be selected for the roe-th ground rec in the route selection table 4 is read and stored as network S. In step 5T32, the telephone number X read in step 5T25 and the network S read in step 5T31 are notified to the central line transmitter 5.

In step 5T33, the telephone number X read in step ST25 and the fact that there is no network to be selected are notified to the central line transmitter 5.

The central office line transmission section 5 assembles the network and telephone number X given by the route selection section 3 and dial information to be sent to the first type telecommunications carrier 6, and performs a central office transmission.

[Problem to be solved by the invention]

Conventional telephone equipment with a learning function is configured as described above, so when the actual usage situation differs from the set usage situation, even if there is a network with lower call charges, it will not be selected. The net is fixed.

In this case, even if the selected network is changed so that the call charges will be lower, there is a problem in that if the usage situation of the telephone changes, the selected network may still have a lower call charge.

This invention was made in order to solve the above-mentioned problem, and it determines the network to be selected based on past usage conditions,
To obtain telephone equipment with a learning function that automatically selects a network with the lowest call charge.

[Failure to solve the problem]

The telephone equipment with a learning function according to the present invention includes a telephone usage status storage memory that stores past telephone usage status by area, and calculates a network to be selected when making a call based on the phone usage status by area stored in this memory. In other words, it stores the times when calls were made for a certain number of past calls for each destination as past telephone usage status, and selects the destination to which the call is made when making a call. The network to be selected is determined based on the average call time in the past, and the call is made via the selected network.

[Effect]

In the telephone equipment with a learning function according to the present invention, the arithmetic selection means determines the network at the time of making a call based on the past telephone usage status for each destination stored in the telephone usage status storage memory.

In other words, to be more specific, by using a function to memorize the call duration and call destination of outgoing calls, and a function to calculate the average call charge for each network from the average call time, it is possible to find the network with the lowest average call charge. is selected and the call is made using the network with the lowest call charge.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings.

In Fig. 1, 1 is a calling telephone, and 2 is this calling telephone 1.
A telephone number reading section reads the sent telephone number and supplies it to the route selection section 3, and this route selection section 3
is the telephone number given by the telephone number reading section 2,
Read the average call time of the telephone usage status by area from the telephone usage status storage memory 14, give the average call time and the phone number given by the phone number reading unit 2 to each network average call charge calculation unit 15, Each network average call charge calculating section 15) constitutes an arithmetic selection means that obtains the average call charge for each set, determines the network to be selected by calculation, and notifies the network and the destination number to the central office line transmission section 5. In this case, each network average call charge calculation unit 15
Together with this route selection section 3, the calculation selection means is also constituted.

Reference numeral 5 denotes a central office line transmission unit that dials the given network and telephone number of the other party, and the equipment 6 of the first type telecommunications carrier.

FIG. 2 shows the conceptual configuration when updating the telephone usage status for learning. In the figure, 1 is the calling phone that is talking to the destination phone 9 after making a call, and 14 is the route selection. The telephone usage status storage memory 8 updates the telephone usage status for each area by the call monitoring unit 8 in the unit 3, which monitors the call between the calling phone 1 and the destination phone 9 and continues the call when the call ends. A call monitoring unit 6 updates the contents of the telephone usage status storage memory 14 based on the time and the called party's telephone number, and 6 is the first telephone that provides a communication path between the calling telephone 1 and the called telephone 9.
This is a type of telecommunications carrier equipment.

FIG. 3 shows the internal structure of the telephone usage status storage memory 14 in FIGS. 1 and 2. For example, the average call time calculated by a calculation section (not shown) in the route selection section 3 etc. are stored as shown in the figure.

FIG. 4 shows the route selection section 3 and each network average call charge calculation section 1.
This figure shows the memory configuration within the network average call charge calculating section 15 that stores input/output data that goes back and forth between 5 and 5.

FIG. 5 is a flowchart when the route selection section 3 of FIG. 1 selects a route.

FIG. 6 is a 70-chart of learning performed when the call monitoring section 8 of FIG. 2 detects the end of a call between the calling telephone 1 and the receiving telephone 9.

Next, the operation will be explained.

A telephone number reading section 2 reads the result of the user's dialing of the destination using the calling telephone 1 and provides the telephone number to the route selection section 3.

In this route selection section 3, the telephone usage status storage memory 14
The past average call time for the telephone number is obtained, and the average call time and the telephone number are written into the input/output data memory of the average call charge calculation unit for each line shown in FIG. As a result of the processing, the average call charge for each line of the input/output data of the line average call charge calculator shown in FIG. 4 is obtained. Based on the average call charges for each line, the network with the lowest cost is selected, and the selected network and telephone number are notified to the central line transmitter 5.

That is, in FIG. 5, in step STI, the telephone number reading unit 2 reads the given telephone number . In step ST3, the telephone number at the rec position in the telephone usage status storage memory 14 is
Read ec and store it as Y.

In step ST4, the phone number X read in step STI is compared with the phone number Y read in step ST3. If the call destinations match, the processes from step ST7 onwards are carried out, and if they do not match, the processes from step ST5 onwards are carried out. . In this step ST5, it is checked whether there is any data that has not been compared yet in the telephone usage status storage memory 14. If there is no data, the process from step ST8 onwards is performed, and if the data remains, step Processing after ST6 is performed. In step ST6, the next read rec
Increment r43e to shift the location by one.

In step ST7, the average call time H is set as the ground rec average call time.

In step ST8, the telephone number X is added to the telephone number of the input/output data of each line average call charge calculation unit shown in FIG.

The average call time H is written in the average call time field and is given to each network average call charge calculation section 15.Therefore, the average call charge for each group is written in the average call charge calculation section 15 for each network.
Obtain the input/output data of each line average call charge calculation unit shown in the figure.

In step ST9, the average call charges for each line of the input/output data of the line average call charge calculation section obtained in step ST8 are compared to obtain the network name of the network with the lowest average call charge.

In step 5T10, the phone number X obtained in step STI
And the network name obtained in step ST9 is given to the central office line transmitter 5.

The central office line transmission section 5 assembles a dial to be sent to the first type telecommunications carrier equipment 6 from the network name and telephone number X given by the route selection section 3, and performs a central office transmission.

Learning of the telephone usage status is based on the conceptual configuration at the time of updating the telephone usage status shown in FIG. This is done by monitoring the telephone call status and updating the telephone usage status memory at the end of the call according to the flowchart shown in FIG.

That is, in FIG. 6, the end of the call is monitored at step 5TII, and if the end of the call is found, the processing from step 5T12 onwards is performed. In step 5T12, the call number and call time of the terminated call are determined to obtain the phone number X and call time TC. In step 5T13, the data location rec to be read is IK initialized. In step S T 14, the telephone number rec located at the rec-th position in the telephone usage status storage memory 14 is read and stored as Y. .

In step 5T15, the telephone number X obtained in step 5T12 and the telephone number Y read in step 5T14 are compared, and if the call destinations match, step 5T
The processing from step 18 onwards is performed, while if they do not match, the processing from step 5T16 onwards is performed.

In step 5T16, it is checked whether there is any data that has not yet been compared in the telephone usage status storage memory 14. If there is no data, the process is terminated, and if data remains, the process from step 5T17 is performed. . In step 5T17, roe is incremented in order to shift the rec part to be read next by one.

On the other hand, in step 5T18, the total call time TT is initialized to call time TC, and i is initialized to nK, the number of calls stored in each button in the memory configuration of the telephone usage status storage memory 14 shown in FIG.

In step 5T19, check whether it is necessary to update the previous call time. If the update has been completed, step 5T23
In the subsequent processing, if there is data that has not been updated, the processing after step 5T20 is performed.

In step 5T20, the i-time previous call time to the destination Y stored in step 5TI4 is set as the (i-1) previous call time. Next, in step S T 21, the (i-1) previous call time to the destination Y is added to the total call time TT. Then, in step 5T22, Ki is decremented in order to perform the next update of the telephone usage status storage memory 14.

In step S T 23, the telephone usage status storage memory 14
Let the previous call time to ground Y be the call time TC obtained in step 5T12. Then, in step S T 24, the average call time for destination Y in the telephone usage status storage memory 14 is calculated by dividing the total call time TT by n.

As described above, learning of υ telephone usage status is performed.

In the above description, the operation of the network average call charge calculation unit 15 has been omitted, but the calculation of the average call charge is based on the following formula.

Note) exp(X) indicates eX.

In the above embodiment, as shown in FIG. 3, the contents of the telephone usage status storage memory 14 are shown as storing the average call time and n previous call times for each destination. It is also possible to consider all central office lines as outside lines and treat them as the same destination, rather than depending on the destination. In such a configuration, steps ST2 to ST7 shown in FIG.
The processing up to Sr1 omits the processing of ST2 to ST6.
, the telephone usage status memory 14 is set to 1 with rec as 1.
By storing the average call time as H, the search procedure for each location can be omitted. Similarly, in the learning flow shown in FIG. 6, the processes from 5T13 to 5T17 are omitted,
By setting the destination Y at 5T20.5T21.5T23.5T24 as an outside line, learning of the telephone usage status for all calls to the outside line to the same place is performed.

〔Effect of the invention〕

As described above, according to the present invention, the telephone equipment with a learning function is configured to change the network selection criteria depending on past telephone usage conditions, so that changes in call charges due to changes in telephone usage conditions can be compensated for. This has the effect of lowering the temperature.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the configuration of a telephone equipment with a learning function according to an embodiment of the present invention, FIG. 2 is a block diagram showing the conceptual configuration when updating telephone usage status without learning, and FIG. Figure 1 is a configuration diagram of the storage state of the telephone usage status storage memory, Figure 4 is a memory configuration diagram of input/output data going back and forth between the route selection unit in Figure 1 and the average call charge calculation unit for each line, and Figure 5 is a route selection diagram. FIG. 6 is a 70-chart when updating the telephone usage status storage memory for learning, FIG. 7 is a block diagram showing an example of the configuration when performing conventional route selection, and FIG. FIG. 7 is an internal configuration diagram of the route selection table, and FIG. 9 is a 70-chart of conventional route selection. 3 is a route selection section (calculation selection means); 14 is a telephone usage status storage memory; and 15 is an average call charge calculation section for each line (calculation selection means). Note that the same reference numerals in the figures indicate the same or equivalent parts.

Claims (1)

[Claims] In telephone equipment with a learning function that has a function of selecting a network to be used when making a call based on the usage status of the telephone, there is provided a telephone usage status storage memory for storing past telephone usage status for each destination, and this phone usage status storage memory. Telephone equipment with a learning function, characterized in that it is equipped with calculation selection means for calculating the network to be selected at the time of making a call based on telephone usage status by region stored in the telephone equipment.