JPH01290073A - Order reception/sale device - Google Patents

Abstract

PURPOSE:To avoid the home delivery loss caused by the absence of orderers by securing such a constitution where the order data inputted to an order data input means set at an order receiving device can be controlled by a center equipment and the home delivery data is outputted for delivery of ordered commodities to the orderer homes based on the order data and the ID codes of orderers. CONSTITUTION:When an orderer has the input of the order data to an order data input means 16, a sale information transmitting part transmits the order data to a center equipment 28. The equipment 28 processes the order data for each ID code and a home delivery data output means outputs the home delivery data. The controller of the equipment 28 stores the ordered commodities into a commodity container 34 based on the home delivery data. Furthermore the controller inputs the ID codes of the orderers to an ID code input means 46 and at the same time delivers the container 34 to the house of each orderer with a lock device 37 kept locked. The device 37 is unlocked when the coinci dence is obtianed between an ID code stored in the device 46 and that read by a card processor. Thus the home delivery loss can be avoided.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to an order reception and sales device that performs home delivery to an orderer based on order data received by an order reception device.

(B) Conventional technology Conventionally, screen information such as sales products and events is stored in a terminal device serving as an order reception device, and the screen information is used as a display device to enable product selection by the customer's button operation. Japanese Patent Application Laid-Open No. 194574/1984 is a non-store sales system in which a product order is sent to a central device via a telephone line based on order information obtained by operating a button.

(c) Problems to be Solved by the Invention In the non-store sales system disclosed in the above-mentioned publication, when a customer finds a desired product based on the screen information that can be displayed on the display of the terminal, Press the ordered order button to drive the printer and create an order slip. Next, after the customer fills in predetermined items such as the destination's address, name, and sender's address and name in the handwritten entry section of the order slip, the customer sends the order slip to the center device by facsimile.

Therefore, any customer can operate the terminal and order the desired product.

However, if the administrator of the center device makes a home delivery to the destination based on the order slip, but the destination is not home, there is a problem in that the product cannot be delivered, and the terminal device can be operated by any operator. However, there is a problem that there is a risk of being tampered with.

Furthermore, for users who frequently use the terminal to place orders for home delivery, handwriting on order slips becomes cumbersome. For this reason, it is unsuitable for use in liquor stores, etc., where home deliveries are often made to specific customers.

In order to solve the above problems, the present invention includes a card processing device in each of the order reception device and the product storage container, and the center processing device outputs delivery data for each ID code, and based on the delivery data, the card processing device is provided in the order reception device and the product storage container. If the ordered product is stored in the product storage container and delivered to the orderer's house with the lock device locked, the orderer can leave the product storage container in place even when the orderer is away, and the orderer can later use the lock device. Since the customer can unlock the product with an ID card and take out the product from the product storage container, the customer can complete the order with a simple ordering operation using the ID card, and the administrator can re-deliver the product because the orderer is away. To provide an order reception and sales device that can eliminate waste such as processing.

(d) Means for Solving the Problems The present invention has been made to solve the above problems, and it is possible to send order data from an order reception device located in a corner of a store or at a location away from the store to a central device. The order receiving sales device is an order receiving sales device in which a manager of the center device stores the product in a product storage container and delivers it to the orderer based on the order data, and the order receiving device includes a card processing device and an order processing device. an order data input means for inputting data;
a sales information transmitter that transmits the ID code read by inserting the card into the card processing device and the order data input into the order data input means to the center device, and the center device transmits the order data to the ID code. Process each time,
Equipped with a delivery data output means for outputting delivery data,
The product storage container has a card processing device, an ID code input means for inputting an ID code, and when the ID code read by the card processing device and the ID code input to the ID food input means match, the product storage container is unlocked. The above-mentioned problem is solved by an order reception and sales device equipped with an opening/closing door that is locked with a locking device and allows storage and removal of products when the door is open.

(e) Operation According to the order receiving and selling device of the present invention, if the orderer inserts a card into the card processing device provided in the order receiving device and further inputs order data into the order data input means, The sales information transmitter transmits the order data to the center device, the center device processes the order data for each ID code, and the home delivery data output means outputs the home delivery data. Then, the administrator of the center device stores the ordered product in the product storage container based on the delivery data, further inputs the orderer's ID code into the ID code input means, and locks the locking device. The storage container is delivered to the home of the orderer. Here, the orderer inserts the ID card into the card processing device of the product storage container,
When the ID code input into the ID code input means matches the ID code read by the card processing device, the lock device unlocks and the door can be opened, allowing the ordered product to be taken out from the product storage container. .

(F) Embodiment The present invention will be described in detail with reference to the drawings. FIGS. 1 and 2 are perspective views illustrating the configuration of main parts of an order reception and sales apparatus as an embodiment of the present invention.

In Figure 1, (2) is a vending machine that performs unmanned sales;
17) is an order reception device for specifying products to be ordered and sold by home delivery, and both the vending machine (2) and the order reception device (17) are installed at the storefront, while 28) is located at the store. This is a center device installed inside the center. Furthermore, the center device (28) is used to manage sales for each pre-registered customer and to manage orders for order sales.
3b) is connected to the vending machine (2) and the order reception device (17>).The center device (28) is also connected to the cash register (27) by a dedicated cable (33c), and It is possible to perform sales management for each customer. Such sales management and order management for each customer is performed using a magnetic card that stores an ID code issued to a specific customer in advance.

The vending machine (2) performs a predetermined selling operation by inserting a predetermined amount of money, and in particular, when the predetermined magnetic card is fully inserted into the card insertion slot (13a) in connection with the selling operation, an ID code is generated. Along with the signal, the sales product type and sales amount data are transmitted to the center device (28) through the cable (33a). As a result, the center device (28) adds and stores the sales information generated by the vending machine (2) to the cumulative sales information stored for the customer with the ID code.

The order reception device (17) has a product button (18) for specifying the product ordered for home delivery and a numeric keypad (
21), and these product buttons (
18> or the numeric keypad (21>). When ordered products are specified on the order reception device (17), the order data for these ordered products is sent to the center device through the cable (33b). (28). As a result, the center device (28) adds and stores the sales information generated by order sales to the cumulative sales information stored for the customer with the ID code. 28) stores this ordering data and later creates and outputs home delivery data based on this data.

In the cash register (27), the types and amounts of products sold through customer service in the store are registered, and at this time, the predetermined magnetic card is inserted into the card insertion slot (32a) in the center device (28). Then, these registered data are taken in from the cash register (27) via the cable (33c).As a result, the center device (28) records the cumulative sales information stored for the customer with the ID code generated by customer service sales. Add and store the sales information.

As mentioned above, in the center device (28), sales information from unmanned sales from the vending machine (2), sales information from order sales from the order reception device (17), and sales information from customer service sales registered in the cash register (27). It becomes possible to manage all of the information for each customer at once. Such management of sales information for each customer can be used for services to customers, for example, by calculating points according to cumulative sales information.

FIG. 2 also shows a product storage area where the ordered product is stored when the administrator of the center device (28) performs home delivery to the senior citizen who ordered the product based on the order data sent to the center device (28). It shows the delivery Po Nox (34) as a container.

(35> is a door part as an opening/closing door for opening and closing an opening provided for a product (36), and is locked by an electromagnetic lock (37>).

The electromagnetic lock (37) is installed in advance in the center device (28).
ID entered by the administrator of ) into the digital switch (38>)
The code and the magnetic card (39) are connected to the card passage section (40a).
) If the ID code read when passing through matches the ID code, the door is unlocked.

(41) is an alarm buzzer, and when only one of the first door switch (42) and the second door switch (43) activated by the door opening operation of the door part (35>) is activated,
An alarm sound is generated to notify the administrator that the door closing operation is incomplete, and a movement detector (
44) detects movement of the delivery box (34), it assumes that the delivery box (34) has been stolen and generates an alarm sound to prevent theft. (45> is a battery as a power source for the delivery box (34).

Furthermore, FIGS. 3 and 4 are block diagrams illustrating the configuration of main parts of an order receiving and vending device as an embodiment of the present invention. The input amount is calculated based on the input money signal for each type of coin from the money processing device (5) that communicates with the coin input slot (3) and the bill input slot (4), and the amount is displayed on the display unit (6) shown in Fig. 1. The amount invested is displayed, and the sales price of each product for sale is compared with the amount invested to determine the products that can be sold.

(7) is the product sample (8) (8) shown in Figure 1.
(8) Product selection buttons (9) (9) corresponding to (8)
)...(9) A product selection means consisting of (9), in which the customer selects, using the product selection means (7), a product determined to be available for sale by the sales control unit (1). teeth,
Outputting a product selection signal to the sales control unit (1) 6 The sales control unit (1), which has input the product selection signal, outputs a product delivery signal to the product delivery device (10). 10) performs a product unloading operation and transports the selected product to the product takeout port (11) shown in FIG. In addition, if the above-mentioned input amount exceeds the selling price of the selected product, the sales control unit 1)
) and outputs a change payout signal to the coin return slot (12) shown in FIG.

(13) is a card processing device (hereinafter referred to as CAT), which inserts a magnetic card through a card insertion slot (13a) and reads stored contents such as an ID code stored on the magnetic card.

(14) is a sales information transmitting unit, and the card processing device (
13) transmits the stored contents such as the read ID code and sales data such as the product code, product unit price and quantity from the sales control unit (1) to the data processing device (15).

(16) is a product button (18) (1g)...(18) provided on the front of the order reception device (17) shown in Figure 1.
(18), End order button (19), Change order button (
20) and an order data input means consisting of a quantity setting section (21).

(22) is a CAT, which inserts a magnetic card through a card insertion slot (22a) and reads the stored contents such as an ID code stored on the magnetic card.

(23) is an order control unit, and the above CA T (22)
The ID code read by the data processing device (1
1l-5), and the data processing device 15) serving as delivery data output means verifies whether the transmitted ID code is fully stored in the customer data memory section (24) and stores the ID code in the customer data memory section (24). If it is determined that the order data is stored in (24), the order data input means (16) is placed in an order ready state. Then, the customer enters the order data input means (16).
If you input the order data into the order control section (2),
3) displays order data such as product type, quantity, amount, etc. on the display (25), and allows the customer to
), the user presses the order completion button (19) and completes the order data input operation. Furthermore, based on the completion of the above-mentioned ordering data input operation, the ordering control section (23) activates the printer (
26) to print the order data and transmit the order data to the data processing device (15). The customer data memory section (24) has already entered and stored data such as the ID code and address of the customer stored on the magnetic card issued to the customer, and the sales information memory section (24a) stores the cumulative sales information by ID code that is added every time there is a sale, and stores the cumulative sales information by ID code that is added every time there is a sale.
4b) includes order data input from the order reception device and I
Memorize the D code.

Reference numeral (27) denotes a cash register as a register section, in which a store clerk operates and inputs product data of products purchased by customers through customer service sales within the store.

(28) is the center device shown in FIG. 1, which includes the data processing device (15), the customer data memory section (24),
Keyboard (29), display device (30), printer (3
1), CAT (with card insertion slot (32a))
32), the cash register (27) registers sales data from in-store customer service sales, and the above-mentioned vending machine (2), order reception device (17), and the cash register (27). The sales data and order data are processed for each ID code, and the processed data is displayed on the display device (30) or printed on the printer (31).

The above is an explanation of the configuration of the block diagram shown in FIG. 3.

Next, the configuration of the block diagram shown in FIG. 4 will be explained (40
) is the CAT, and the card passing section (40a
), if the magnetic card 39) passes through the magnetic card (
39) reads the stored contents such as the ID code.

(46) is specifically a digital switch (
38).

47〉 is a door switch, which is composed of a first door switch (42) and a second door switch (43〉) shown in Fig. 2, and detects that the door part (35) is not completely closed. do.

〈48〉 is a control unit which stores the ID code inputted in advance by the administrator into the ID code input means (46), and furthermore, the ID code F and CAT (40) are connected to the magnetic card (3).
The ID code read from 9> is compared, and if they match, an unlock signal is output to the electromagnetic lock (37>) and the electromagnetic lock (37> is placed in an unlocked state).

Further, when the control section (48) detects that the door switch <47> is in a half-open state where the door closing operation of the door section (35) is not completely completed, that is, the first door switch (42)
) and the second door switch (43), an activation signal is output to the alarm buzzer (41).

Furthermore, when the electromagnetic lock (37) is in the locked state, if the movement detector (44) detects movement of the delivery box (34), the control section (48) sends an activation signal to the alarm buzzer 41 in order to consider it as theft. Output.

The above is an explanation of the configuration of the block diagram shown in FIG. 4.

The operation of the order receiving and selling device as an embodiment of the present invention will be described below with reference to FIGS. 1 to 4.

First, the center device (28) shown in FIG. 1 and FIG. The sales amount (including unpaid portion due to order data) is totaled, points are added according to the sales amount, and services are provided to the store or the customer according to the added points. .

Here, when selling from a vending machine (2), if a customer wishes to add points, insert a magnetic card (not shown) that stores the customer's ID code into the card slot ( 13a) into the CAT (13), the CAT (13) reads the stored contents of the magnetic card, and if the customer wishes to do normal sales without adding points as mentioned above, insert the magnetic card into the card insertion slot ( From 13a), normal sales are carried out without inserting the magnetic card into the CA T (13).

The following describes the case where a magnetic card is inserted into CA T (13) and sold.
A T (13) is the I stored in the magnetic card.
The D code is read and the sales information transmitter (14) transmits the corresponding CA.
The ID code read by T (13) is transmitted to the data processing device (15). The data processing device (15) to which the 1[D code has been transmitted checks whether the ID code is stored in the customer data memory section (24), and if it is not stored, removes the magnetic card. C.A.T.
(13) Make the customer aware that the magnetic card cannot be used at this vending machine 2) by ejecting the card from the vending machine 2).

Furthermore, if it is determined that the customer's ID code is stored in the customer data memory section (24) through the above-mentioned verification, the CA
T (13) holds the magnetic card.

In this state, when the customer inserts coins or bills from the coin slot (3) or the bill slot (4), the money processing device (5) sends the inserted coin signal for each type of coin to the sales control unit (
Output to 1>. The sales control unit (1) calculates the input amount based on the above-mentioned input money signal, displays the input amount on the display unit (6), and compares the sales price of each sales product with the input amount to enable sales. The product selection button (9) corresponding to the product that can be sold is lit with a lamp or the like to indicate to the customer that the product is available for sale. When the customer presses the product selection button (9>) corresponding to the product that can be sold, the product selection means (7>) outputs a product selection signal to the sales control unit (1).Subsequently, the product selection signal is input. The sales control unit (1) outputs a product delivery signal to a product delivery device (10), and the product delivery device (10) drives a delivery motor (not shown) to remove products from the product storage section (not shown). The selected product is carried out to the product take-out port (11).If the above-mentioned input amount exceeds the selling price of the selected product, the sales control section (1) sends the money to the money handling device (5). A change payout signal is output to the coin return slot (12), and the change is paid out to the coin return slot (12).

When the sale is completed as described above, the sales information transmitter (1
4) transmits sales data such as the product code, unit price, and quantity of the sold products from the sales control unit (1) to the data processing device (15). On the other hand, the above CAT (13)
ejects the magnetic card.

Next, to explain the operation of placing an order to the order reception device (17), the orderer inserts a magnetic card storing the orderer's ID code into the CAT (22) through the card insertion slot (22a), and then enters the CAT (22). 22) reads the memory contents of the magnetic card, and the order control unit (23) reads the contents of the magnetic card.
The ID code read by T (22) is transmitted to the data processing device (15). The data processing device (15) to which the ID code has been sent verifies whether the ID code is stored in the customer data memory section 24);
If the magnetic card is not stored, CAT (2
2) Make the orderer aware that the magnetic card cannot be used in this order receiving device (17) by ejecting the card from the order receiving device (17).

Furthermore, if it is determined that the orderer's ID code is completely stored in the customer data memory section (24) through the above-mentioned verification, then the C
A T (22) holds the magnetic card.

In this state, the orderer presses the product button (18) corresponding to the product he or she wants to order, selects the product to order, and sets the quantity he or she wants to order by operating the quantity setting section (21). The ordering control section (23) transmits the ordering data input into the ordering data input means (16) in this manner on the display (2).
5). Then, the orderer visually checks the input order data on the display (25), and if it is incorrect, presses the order change button (20) and presses the product button (18) and the quantity setting section ( 21) and enter the ordering data. If the order data displayed on the display (25) is correct, press the order completion button (19).
The ordering operation by the orderer is completed.

Subsequently, when the ordering operation is completed, the ordering control unit (23) sends the ordering data to the data processing device (15), and also allows the printer (26) to print the ordering data.
(22) Eject the magnetic card. The above is the ordering operation of the order receiving device (17).

Further, a case in which a store clerk serves customers and sells items using the center device (28) will be described below.

First, the clerk asks the customer whether or not he or she has a magnetic card with the ID code stored in the customer data memory section (24) of the center device (28). Keep the magnetic card. If the customer does not have the magnetic card, a normal registration operation is performed at the cash register (27).

If the clerk receives the magnetic card from the customer,
Before registering the sold product at the cash register section (27), the clerk enters the CAT card (32) from the card slot (32a).
The card is inserted into the magnetic card and the ID code stored on the magnetic card is read by the CAT (32). Then, in the same way as described above, the data processing device (15) checks whether the 10 code is stored in the customer data memory section (24), and if it is determined that the code is not stored, CAT
In order to eject the magnetic card (32), the clerk returns the magnetic card to the customer and performs a normal registration operation at the cash register (27).

Also, as a result of verification in the data processing device (15), the ID code stored in the magnetic card is found in the customer code memory section (2).
4), if it is determined that CAT (3) is stored in
2) holds the magnetic card.

In this state, if the clerk registers the product at the cash register (27), the sales data will be transferred to the data processing device (15).
Once the above-mentioned product registration is completed, the magnetic card is ejected from the CAT (32).

The above is the explanation of customer service and sales by the center device (28).

As described above, the center device (28) connects the vending machine (2
), order reception device (17) and cash register (2)
7) Collect sales data and order data and process them for each ID code. Then, the administrator of the order reception and sales device performs a predetermined operation on the keyboard (29), adds points according to the required information, for example, the sales amount aggregated for each ID code mentioned above, and calculates the added points. The customer data memory unit (24b) uses point data for the store to provide a service corresponding to the customer, and the ID code stored in the order data memory unit (24b) by the data processing device (15).
) is output to the printer 31) or the display device (30), which can be created using the customer data such as the address and the order data read from the printer 31) or the display device (30).

Then, the manager provides services to the customers based on the score data for each customer, and also delivers the product to the orderer's home based on the delivery data.

Here, the administrator's home delivery operation will be explained below. Based on the delivery data, the manager stores the ordered products in the product box (36) of the delivery box (34) and delivers them to the orderer's home. At this time, the electromagnetic lock (37) is in the unlocked state.

The manager who made the delivery to the orderer's home first went to the door department (35)
The orderer's ID code is input into a digital switch (38) serving as an ID code input means (46) provided at the.

Then, when the administrator closes the door section (35), the first door switch (42) and the second door switch (43) each output an activation signal to the control section (48). If only one of the first door switch (42) and the second door switch (43) operates, the control unit (48) activates the alarm buzzer.
An activation signal is output to the alarm buzzer (41) to allow the alarm buzzer (41) to emit an alarm sound to notify that the control door section (35) is not completely closed.

Then, the control unit (48) receives an activation signal from both the first door switch (42) and the second door switch (43>) in a state where the ID code input to the ID code input means (46) is stored in advance. is input, a locking signal is output to the electromagnetic lock (37).
7) is in a locked state, the door section (35) becomes in a state in which it cannot be opened, and the administrator completes the delivery operation at this point.

Furthermore, when the electromagnetic lock (37> is in the locked state), if the movement detector (44) provided in the delivery box (34>) outputs a movement detection signal to the control section (48), the control section (48)
> outputs an activation signal to the alarm buzzer (41), and the alarm buzzer (41) generates an alarm sound. This is because moving the delivery box (34) in a locked state is considered an act of theft.

If the delivery box (34) is placed at the orderer's home in the above-mentioned state, theft of the product and the delivery box (34) can be prevented.

Next, in order for the orderer to take out the ordered product from the delivery box (34), the orderer's ID must be entered in the card passing section (40a).
When a magnetic card (39) storing a code etc. is passed, the CAT (40) reads the ID code of the magnetic card (39) and outputs an ID code signal to the control section (48).

Here, if the ID code has been input by operating the ID code input means (46) in advance and the ID code stored in the control unit (48) matches the ID code read by the CAT (40), the control unit (48) outputs an unlocking signal to the electromagnetic lock (37) to bring the electromagnetic lock (37) into an unlocked state.

Then, the door section (35) can be opened, and the orderer opens the door section (35) and takes out the ordered product from the product section (36).

Therefore, orders and home deliveries can be made using a magnetic card as a medium for managing sales information for unmanned sales in vending machines and customer service sales in stores.

The above is an explanation of the operation of the order receiving and selling device as an embodiment shown in FIGS. 1 to 4.

In the above-mentioned embodiment, a delivery box was used as the product storage container, but it was installed in the orderer's home in advance and the ID code and magnetic card set by the administrator were stored in the delivery box.
It is also possible to use a locker equipped with a locking device that opens when the D code matches. Further, in the above embodiment, an alarm buzzer activated by a movement detector was used to prevent theft of the delivery box itself, but a general mechanical locking device equipped with a chain or the like for fixation may be used.

(G) Effects of the Invention According to the order reception sales device of the present invention, the center device can manage the order data input to the order data input means provided in the order reception device, and the order data and the ID of the orderer can be managed by the center device.
Since it is possible to output delivery data for delivering the ordered product to the customer's home based on the code, store staff can directly go to the customer's home to pick up the order, which is the conventional sales method of home delivery service, or Compared to the method of taking orders over the phone, the labor on the store staff's side is reduced, and the customer's order reception device is unmanned, making it easy to take orders late at night or when ordering a small quantity of products. You can order.

Furthermore, even if the orderer is away, the product storage container that can be unlocked using the magnetic card used to place the order on the order reception device is left at the orderer's home, which prevents delivery losses due to the orderer's absence. .

[Brief explanation of the drawing]

1 and 2 are perspective views each illustrating the configuration of the main parts of an order reception and sales device as an embodiment, and FIGS. 3 and 4 are block diagrams each illustrating the configuration of the main parts of the same order reception and sales device. It is a diagram. (15>...Data processing device, (16)...Order data input means, (17)...Order reception device, (
22)...CAT, (23)...Order control section,
(28)...Center device, (34>...Delivery box, (35)...Door section, <37)...Electromagnetic lock, (40)...CAT, (46)...
ID code input means.

Claims (1)

[Claims] 1. A center device processes order data from an order reception device placed in a corner of the store or at a location away from the store, and a manager of the center device stores products in product storage containers based on the order data. This is an order acceptance sales device that delivers the order to the orderer, and the order acceptance device includes a card processing device, an order data input means for inputting order data, and an ID read by inserting the card into the card processing device. code and a sales information transmitter that transmits the order data input to the order data input means to the center device, and the center device processes the order data for each ID code and outputs it as home delivery data. The product storage container includes a card processing device, an ID code input means for inputting an ID code, and when the ID code read by the card processing device and the ID code input to the ID code input means match. An order reception and sales device characterized by comprising an opening/closing door that is locked by a locking device that is in an unlocked state and allows storage and removal of products in an open state.