JP7620638B2 - 機械学習技術を用いた通信ワークフローのための強化された処理 - Google Patents

機械学習技術を用いた通信ワークフローのための強化された処理 Download PDF

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JP7620638B2
JP7620638B2 JP2022551017A JP2022551017A JP7620638B2 JP 7620638 B2 JP7620638 B2 JP 7620638B2 JP 2022551017 A JP2022551017 A JP 2022551017A JP 2022551017 A JP2022551017 A JP 2022551017A JP 7620638 B2 JP7620638 B2 JP 7620638B2
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カルリ，スダカール
ドゥブリ，ベンカタ・チャンドラシェカール
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オラクル・インターナショナル・コーポレイション
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F18/00—Pattern recognition
    • G06F18/20—Analysing
    • G06F18/21—Design or setup of recognition systems or techniques; Extraction of features in feature space; Blind source separation
    • G06F18/214—Generating training patterns; Bootstrap methods, e.g. bagging or boosting
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F18/00—Pattern recognition
    • G06F18/20—Analysing
    • G06F18/21—Design or setup of recognition systems or techniques; Extraction of features in feature space; Blind source separation
    • G06F18/217—Validation; Performance evaluation; Active pattern learning techniques
    • G06F18/2178—Validation; Performance evaluation; Active pattern learning techniques based on feedback of a supervisor
    • G06F18/2185—Validation; Performance evaluation; Active pattern learning techniques based on feedback of a supervisor the supervisor being an automated module, e.g. intelligent oracle
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F18/00—Pattern recognition
    • G06F18/20—Analysing
    • G06F18/23—Clustering techniques
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46—Multiprogramming arrangements
    • G06F9/48—Program initiating; Program switching, e.g. by interrupt
    • G06F9/4806—Task transfer initiation or dispatching
    • G06F9/4843—Task transfer initiation or dispatching by program, e.g. task dispatcher, supervisor, operating system
    • G06F9/4881—Scheduling strategies for dispatcher, e.g. round robin, multi-level priority queues
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46—Multiprogramming arrangements
    • G06F9/54—Interprogram communication
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N20/00—Machine learning
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0633—Workflow analysis
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/40—Business processes related to social networking or social networking services

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  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
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  • General Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
JP2022551017A 2020-02-25 2021-02-25 機械学習技術を用いた通信ワークフローのための強化された処理 Active JP7620638B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US16/800,869 US11397873B2 (en) 2020-02-25 2020-02-25 Enhanced processing for communication workflows using machine-learning techniques
US16/800,869 2020-02-25
PCT/US2021/019636 WO2021173815A1 (en) 2020-02-25 2021-02-25 Enhanced processing for communication workflows using machine-learning techniques

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JP2023515556A JP2023515556A (ja) 2023-04-13
JP2023515556A5 JP2023515556A5 (https=) 2023-10-18
JP7620638B2 true JP7620638B2 (ja) 2025-01-23

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US (1) US11397873B2 (https=)
EP (1) EP4100902A1 (https=)
JP (1) JP7620638B2 (https=)
CN (1) CN115151928A (https=)
WO (1) WO2021173815A1 (https=)

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US11663038B2 (en) * 2020-05-01 2023-05-30 Salesforce.Com, Inc. Workflow data migration management
US20210383259A1 (en) * 2020-06-04 2021-12-09 Outreach Corporation Dynamic workflow optimization using machine learning techniques
US20220066818A1 (en) * 2020-08-31 2022-03-03 Fujitsu Limited Multiple task execution
US11893030B2 (en) * 2020-09-29 2024-02-06 Cerner Innovation, Inc. System and method for improved state identification and prediction in computerized queries
US11886867B2 (en) * 2020-11-12 2024-01-30 International Business Machines Corporation Workflow patching
US12050971B2 (en) * 2020-12-03 2024-07-30 International Business Machines Corporation Transaction composition graph node embedding
US12165018B2 (en) * 2020-12-09 2024-12-10 Atlantic Technical Organization System and method of constructing machine learning workflows through machine learning suggestions
US12488065B2 (en) * 2020-12-30 2025-12-02 Atlantic Technical Organization System and method of clustering machine learning flows
US11237813B1 (en) * 2021-01-29 2022-02-01 Splunk Inc. Model driven state machine transitions to configure an installation of a software program
US12254332B2 (en) * 2022-05-02 2025-03-18 Reliance Jio Infocomm Usa, Inc. Automated bot for error-free racking-stacking
US11799734B1 (en) * 2022-05-17 2023-10-24 Fmr Llc Determining future user actions using time-based featurization of clickstream data
WO2023235814A1 (en) * 2022-06-01 2023-12-07 Vianai Systems, Inc. Techniques for automated decision making in workflows
EP4616347A1 (en) * 2022-11-08 2025-09-17 Telefonaktiebolaget LM Ericsson (publ) Feedback on executed field service operation
US12437253B2 (en) * 2022-12-29 2025-10-07 International Business Machines Corporation Automated workflow composer using unmodeled metric-based goals
US12451027B2 (en) 2023-06-05 2025-10-21 The University Of Hong Kong I-DID system for strengths-weaknesses based assessment and intervention for dyslexia
US20240412135A1 (en) * 2023-06-12 2024-12-12 International Business Machines Corporation Ai-based intelligent workflow improvement

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US20190332892A1 (en) 2018-04-25 2019-10-31 General Electric Company Data intelligence driven artificial intelligence model generation and consumption
US20190378074A1 (en) 2017-02-02 2019-12-12 The Strategy Collective Dba Blkbox Method, apparatus, and system for data analytics model selection for real-time data visualization
US10554817B1 (en) 2018-12-12 2020-02-04 Amazon Technologies, Inc. Automation of contact workflow and automated service agents in contact center system

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WO2018176215A1 (en) 2017-03-28 2018-10-04 Oracle International Corporation Systems and methods for intelligently providing supporting information using machine-learning
US11409576B2 (en) * 2017-12-29 2022-08-09 Entefy Inc. Dynamic distribution of a workload processing pipeline on a computing infrastructure
US11287894B2 (en) * 2018-03-09 2022-03-29 Adobe Inc. Utilizing a touchpoint attribution attention neural network to identify significant touchpoints and measure touchpoint contribution in multichannel, multi-touch digital content campaigns
US11620574B2 (en) * 2018-12-05 2023-04-04 The Board Of Trustees Of The University Of Illnois Holistic optimization for accelerating iterative machine learning
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US20190102681A1 (en) 2017-09-29 2019-04-04 Oracle International Corporation Directed trajectories through communication decision tree using iterative artificial intelligence
US20190332892A1 (en) 2018-04-25 2019-10-31 General Electric Company Data intelligence driven artificial intelligence model generation and consumption
US10554817B1 (en) 2018-12-12 2020-02-04 Amazon Technologies, Inc. Automation of contact workflow and automated service agents in contact center system

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JP2023515556A (ja) 2023-04-13
CN115151928A (zh) 2022-10-04
US20210264202A1 (en) 2021-08-26
EP4100902A1 (en) 2022-12-14
US11397873B2 (en) 2022-07-26
WO2021173815A1 (en) 2021-09-02

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