JP7496098B1 - Information processing system, information processing method, and program - Google Patents

Abstract

The present invention provides an information processing system etc. that makes it easy to manage the content of interviews between employers and job seekers.
[Solution] According to one aspect of the present invention, there is provided an information processing system that supports online interviews between recruiters and job seekers. The information processing system includes a control unit. The control unit is configured to execute the following steps. In the interview execution step, an online interview between the recruiter and the job seeker is executed. In the extraction step, important points that are part of the online interview are extracted. In the display control step, a summary text summarizing the extracted important points is displayed visibly to the recruiter. In the evaluation assignment step, an evaluation by the recruiter corresponding to the summary text is assigned in association with the summary text.
[Selected Figure] Figure 1

Description

Application of Article 30, Paragraph 2 of the Patent Act Published on March 29, 2023 on the Livesense Corporation website https://www.livesense.co.jp/news/2023/03/29/4196/

The present invention relates to an information processing system, an information processing method, and a program.

In recent years, there has been an increase in the number of cases where job interviews are conducted at companies and other organizations via communication lines. For example, Patent Document 1 discloses a technology that makes it easier for users to check information contained in voice data from an interview.

JP 2021-26686 A

Meanwhile, companies and other employers need to minimize inconsistencies in their judgment during the hiring process. From this perspective, it is also necessary to properly manage the content of interviews with job seekers.

In consideration of the above circumstances, the present invention aims to provide an information processing system etc. that makes it easy to manage the content of interviews between employers and job seekers.

According to one aspect of the present invention, there is provided an information processing system that supports online interviews between an employer and a job seeker. The information processing system includes a control unit. The control unit is configured to execute the following steps. In the interview execution step, an online interview between an employer and a job seeker is executed. In the extraction step, important points that are part of the online interview are extracted. In the display control step, a summary text summarizing the extracted important points is displayed visibly to the employer. In the evaluation assignment step, an evaluation by the employer corresponding to the summary text is assigned in association with the summary text.

According to this aspect, an information processing system that can easily manage the content of interviews between employers and job seekers is provided.

1 is a block diagram showing an overall configuration of an information processing system; FIG. 2 is a block diagram showing the hardware configuration of a recruiter terminal. FIG. 2 is a block diagram showing a hardware configuration of the information processing device. FIG. 2 is a block diagram showing a functional configuration of the information processing device. FIG. 11 is a sequence diagram showing the flow of an information processing method. FIG. 13 is a diagram showing an example of a screen displayed on a display unit of the recruiter terminal. FIG. 13 is a diagram showing an example of a screen displayed on a display unit of a recruiter terminal. FIG. 13 is a diagram illustrating an example of an evaluation template group. FIG. 13 is a diagram showing an example of a screen displayed on a display unit of a recruiter terminal. FIG. 13 is a diagram showing an example of a conversation text. FIG. 13 is a diagram showing an example of a screen displayed on a display unit of a recruiter terminal. FIG. 13 is a diagram showing an example of a screen displayed on a display unit of the recruiter terminal. FIG. 13 is a diagram showing an example of a screen displayed on a display unit of a recruiter terminal.

The following describes embodiments of the present invention. Note that the various features shown in the following embodiments can be combined with each other.

The program for implementing the software used in this embodiment may be provided as a non-transitory computer-readable recording medium, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are implemented on a client terminal (so-called cloud computing).

In this embodiment, a "unit" may also include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In addition, this embodiment handles various types of information, which may be represented, for example, by physical values of signal values representing voltage and current, high and low signal values as a binary bit collection consisting of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculations may be performed on a circuit in the broad sense.

In the broad sense, a circuit is a circuit realized by at least appropriately combining a circuit, circuitry, a processor, and memory. In other words, it includes application specific integrated circuits (ASICs), programmable logic devices (e.g., simple programmable logic devices (SPLDs), complex programmable logic devices (CPLDs), and field programmable gate arrays (FPGAs)), etc.

1. Hardware Configuration In this section, a hardware configuration of an information processing system 1 according to the present embodiment will be described. FIG 1 is a block diagram showing the overall configuration of the information processing system 1.

1.1 Information Processing System 1
The information processing system 1 is a computer system for supporting online interviews between recruiters and job seekers in the recruitment process. The recruiter is an organization to which one or more workers belong as employees. The organization may be a company, a government agency, a hospital, a school, or other organization, or a department belonging to any of these. In reality, an interviewer belonging to the recruiter organization is in charge of the online interview. Since the interviewer plays the role of the recruiter's representative in the recruitment process, in the following, the description of "interviewer" can be read as "recruiter", and the description of "recruiter" can be read as "interviewer".

The information processing system 1 comprises an information processing device 2, an employer terminal 3, and a job seeker terminal 4. The information processing device 2, the employer terminal 3, and the job seeker terminal 4 are communicatively connected to each other via a network NW such as the Internet. Note that a system exemplified as the information processing system 1 is made up of one or more devices or components. Therefore, even the information processing device 2 alone is an example of a system.

1.2 Recruiter terminal 3
The recruiter terminal 3 is a computer terminal operated by an interviewer belonging to an organization that is the recruiter. The recruiter terminal 3 is operated by the interviewer in an online interview with a job seeker, and is operated by the interviewer after the online interview to view or evaluate the content of the interview managed by the information processing device 2. For example, the recruiter terminal 3 is a smartphone, a tablet terminal, a personal computer, or other communication terminal capable of input and output.

Figure 2 is a block diagram showing the hardware configuration of the recruiter terminal 3. The recruiter terminal 3 comprises a control unit 31, a communication unit 35, a memory unit 36, an input unit 37, a display unit 38, and an audio output unit 39, and these components are electrically connected via a communication bus inside the recruiter terminal 3. The control unit 31, communication unit 35, and memory unit 36 are omitted because they are substantially similar to the control unit 21, communication unit 25, and memory unit 26 in the information processing device 2 described below.

The input unit 37 may be included in the housing of the recruiter terminal 3, or may be attached externally. For example, the input unit 37 may be implemented as a touch panel integrated with the display unit 38. If it is a touch panel, the interviewer, who is the user, can input tapping, swiping, and the like. Of course, switch buttons, a mouse, a QWERTY keyboard, and the like may be used instead of a touch panel. In other words, the input unit 37 accepts operational inputs made by the user. The input is transferred as a command signal via the communication bus to the control unit 31, and the control unit 31 can execute predetermined control and calculations as necessary.

The input unit 37 also includes a camera for capturing images and a microphone for inputting audio. The images may be still images or video. That is, the input unit 37 acquires images of the user or audio uttered by the user. The input is transferred as image data or audio data to the control unit 31 via the communication bus, and the control unit 31 can execute predetermined control or calculations as necessary.

The display unit 38 may be, for example, included in the housing of the recruiter terminal 3, or may be attached externally. The display unit 38 displays a graphical user interface (Graphical User Interface: GUI) screen that can be operated by the user. This is preferably implemented by using display devices such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display, depending on the type of recruiter terminal 3.

The audio output unit 39 may be, for example, included in the housing of the recruiter terminal 3, or may be attached externally. The audio output unit 39 outputs audio that can be recognized by the user. The audio output unit 39 may be an omnidirectional speaker, a directional speaker, or may have both.

1.3 Job Seeker Terminal 4
The job seeker terminal 4 is a computer terminal operated by the job seeker. The job seeker terminal 4 is operated by the job seeker during an online interview with an interviewer from the employer's side. For example, the job seeker terminal 4 is a smartphone, a tablet terminal, a personal computer, or other communication terminal capable of input and output. The job seeker terminal 4 includes a control unit, a communication unit, a memory unit, an input unit, a display unit, and an audio output unit, and these components are electrically connected via a communication bus inside the job seeker terminal 4. For the control unit, communication unit, memory unit, input unit, display unit, and audio output unit, please refer to the descriptions of the control unit 31, communication unit 35, memory unit 36, input unit 37, display unit 38, and audio output unit 39 in the employer's terminal 3 described above.

1.4 Information processing device 2
The information processing device 2 is a computer that supports online interviews between recruiters and job seekers in the hiring process. Specifically, the information processing device 2 executes online interviews between recruiters and job seekers in the hiring process and manages the contents of the online interviews. For example, the information processing device 2 is a server computer.

Figure 3 is a block diagram showing the hardware configuration of the information processing device 2. The information processing device 2 includes a control unit 21, a communication unit 25, and a storage unit 26, and these components are electrically connected via a communication bus inside the information processing device 2.

The control unit 21 includes a processor 22, a ROM 23, and a RAM 24. The processor 22 executes programs stored in the ROM 23 or the storage unit 26 to realize each function. Each function will be described in detail in the next section. The ROM 23 is a non-transient storage medium such as a read-only memory (ROM), and stores in advance various programs or data for the processor 22 to perform various controls or calculations. The RAM 24 is a volatile storage medium such as a random access memory (RAM), and is a storage area for temporarily holding information when the processor 22 is operating. Areas for performing various processes according to this embodiment can be secured in this RAM 24.

The communication unit 25 is a communication interface for connecting to the network NW. The storage unit 26 is a storage device including a non-transitory computer-readable medium or a tangible storage medium.

2. Functional Configuration In this section, the functional configuration of this embodiment will be described.
4 is a block diagram showing the functional configuration of the information processing device 2. The control unit 21 of the information processing device 2 executes a program to realize the functions of an interview execution unit 211, an extraction unit 212, a summary unit 213, a display control unit 214, and an evaluation assignment unit 215.

As an interview execution step, the interview execution unit 211 executes an online interview between an interviewer and a job seeker. For example, the interview execution unit 211 relays the transmission and reception of voice data between the employer terminal 3 and the job seeker terminal 4. The interview execution unit 211 also links the image data and voice data acquired from the employer terminal 3 and the job seeker terminal 4 during the online interview to each other and stores them in the memory unit 26.

As an extraction step, the extraction unit 212 extracts important points that are part of the conversation text of the online interview. The conversation text is text data converted from the voice data of the online interview by the extraction unit 212 performing voice recognition processing on the voice data of the online interview. Specifically, the extraction unit 212 extracts text data that is part of the conversation text of the online interview as important points based on the timing at which an impression tag, which will be described later, was attached.

As a summarization step, the summarization unit 213 generates a summary text that summarizes the extracted important points.

As a display control step, the display control unit 214 displays a summary text summarizing the extracted important points so that it can be viewed by the interviewer. Specifically, the display control unit 214 transmits the summary text to the employer terminal 3 and displays it on the display unit 38 of the employer terminal 3.

In the evaluation step, the evaluation assignment unit 215 receives an evaluation by the interviewer corresponding to the summary text from the employer terminal 3, and assigns the received evaluation by linking it to the summary text. The manner in which the evaluation is performed will be described in detail later.

3. Operation of the Information Processing System 1 In Section 3, the flow of the information processing method executed by the information processing device 2 will be described with reference to the drawings. Note that the order of the processes can be changed as appropriate, multiple processes can be executed simultaneously, and some processes can be omitted.

3.1 Overview of information processing Figure 5 is a sequence diagram showing the flow of the information processing method. First, the recruiter terminal 3 accesses the URL (Uniform Resource Locator) of the online interview and sends a login request for the online interview to the information processing device 2 (S101). At this time, the login request includes the interviewer's ID. For example, the interviewer's ID is the interviewer's email address. The URL of the online interview corresponds to the interview ID that identifies the online interview.

Next, the interview execution unit 211 of the information processing device 2 that has received the login request performs authentication of the interviewer and executes standby processing for the employer (S102). The standby processing for the employer will be described in detail later.

The job seeker terminal 4 also accesses the URL of the online interview described above and transmits an entry request to the information processing device 2 (S103). At this time, the entry request includes the job seeker's ID. For example, the job seeker's ID is the job seeker's email address.

Next, the interview execution unit 211 of the information processing device 2 that receives the entry request executes a waiting process for the job seeker (S104).

When the interviewer operates the employer terminal 3 to send an interview start request to the information processing device 2 (S105), the interview execution unit 211 of the information processing device 2 starts the online interview (S106). Specifically, the interview execution unit 211 transmits the image data and voice data acquired from the job seeker terminal 4 to the employer terminal 3 via the network NW, and causes the image data to be output to the display unit 38 of the employer terminal 3 and the voice data to the voice output unit 39 of the employer terminal 3. On the other hand, the interview execution unit 211 transmits the image data and voice data acquired from the employer terminal 3 to the job seeker terminal 4 via the network NW, and causes the image data to be output to the display unit of the job seeker terminal 4 and the voice data to be output to the voice output unit of the job seeker terminal 4.

At this time, the interview execution unit 211 starts recording and recording the online interview in response to the interviewer's operation to start recording or automatically. That is, the interview execution unit 211 may store the image data and audio data acquired from the employer terminal 3 and the job seeker terminal 4 in the memory unit 26 by linking them to the interview ID or the job seeker name.

During the interview, the interviewer can input impression tags that categorize the impressions and evaluations they had during the interview. When the interviewer inputs the impression tag, the recruiter terminal 3 transmits the impression tag to the information processing device 2 (S107). More specifically, the recruiter terminal 3 transmits information that associates the input time, or the time position in the video being recorded at which the impression tag was input, with the type of impression tag to the information processing device 2.

The interview execution unit 211 of the information processing device 2 that has received the impression tag records the impression tag (S108). More specifically, the interview execution unit 211 stores in the memory unit 26 information that associates the interview ID or job seeker name with the input time or the above-mentioned time position, and the type of impression tag.

When the interviewer operates the employer terminal 3 to send an interview end request to the information processing device 2 (S109), the interview execution unit 211 of the information processing device 2 ends the online interview (S110). At this time, the interview execution unit 211 also ends audio and video recording. Note that if the interview execution unit 211 detects an operation to end audio and video recording by the interviewer before the end of the interview, it may end audio and video recording. The interview execution unit 211 then executes an exit process for the job seeker terminal 4 to exit the online interview (S111).

When the online interview is completed, the extraction unit 212 of the information processing device 2 generates a transcribed conversation text by performing a voice recognition process on the voice data recorded during the online interview (S112). At this time, the extraction unit 212 may identify the speaker by the voice recognition process.

Next, the extraction unit 212 extracts important points from the conversation text based on the impression tags entered during the online interview (S113). The extraction process will be described in detail later.

Next, the summarization unit 213 summarizes the extracted important parts using the machine-learned model to generate a summary text (S114). The machine-learned model is a model that has the function of a text generation AI. Examples of the machine-learned model include ChatGPT or Google (registered trademark) Bard, but are not limited to these.

Next, the display control unit 214 transmits the summary text to the recruiter terminal 3 and causes it to be displayed on the display unit 38 of the recruiter terminal 3 (S115). When the interviewer who has viewed the summary text inputs an evaluation of the summary text, the recruiter terminal 3 transmits information on the assigned evaluation to the information processing device 2 (S116).

Then, the rating assignment unit 215 of the information processing device 2 records information linking the received rating information with the summary text in the memory unit 26 (S117).

[effect]
In this way, the information processing device 2 of this embodiment displays a summary text that summarizes important points of the online interview and accepts an evaluation from the recruiter. This allows the recruiter to easily understand the content of the online interview. In addition, the information processing device 2 records information that links the summary text with the evaluation, making it easy to hand over the information to the next interviewer. This makes it possible to reduce inconsistencies in judgment during the hiring process. In this way, the information processing device 2 makes it easy for the recruiter to manage the content of the online interview.

3.2 Details of Information Processing (Waiting for Interviewer: S102)
The interview execution unit 211 of the information processing device 2, which has received a login request from the employer terminal 3, authenticates the interviewer, and then causes the display unit 38 of the employer terminal 3 to display a standby screen for the employer until the online interview begins. Also, the interview execution unit 211, which has received an entry request from the job seeker terminal 4, authenticates the job seeker, and then causes the display unit 38 of the job seeker terminal 4 to display a standby screen for the job seeker until the online interview begins.

Fig. 6 is a diagram showing an example of screen 5 displayed on the display unit 38 of the recruiter terminal 3. Screen 5 is a waiting screen for the recruiter. Screen 5 includes information on waiting job seekers. As shown in Fig. 6 as an example, screen 5 includes a home tab 50, a common lobby tab 51, a job seeker list tab 52, and names of waiting job seekers 53.
The home tab 50 is a tab for displaying a home screen.
The common lobby tab 51 is a tab for displaying a waiting screen for recruiters. Fig. 6 shows a state in which the common lobby tab 51 is selected from among a plurality of tabs.
The job seeker list tab 52 is a tab for displaying a list of information on job seekers participating in an online interview corresponding to the interview ID.
The job seeker name 53 is a name that identifies a job seeker who is waiting to participate in the online interview corresponding to the interview ID.

When the job seeker's name 53 is selected by the interviewer, the display screen of the recruiter terminal 3 transitions from screen 5 to screen 6 shown in FIG.
Fig. 7 is a diagram showing an example of a screen 6 displayed on the display unit of the recruiter terminal 3. As shown in Fig. 7, the screen 6 includes job seeker information 60 as detailed information on waiting job seekers. For example, the job seeker information 60 may include, but is not limited to, the job seeker's name, organization, and career history.

The screen 6 further includes a selection area 61 and an enter button 62. The selection area 61 is a selection area for the interviewer to select an evaluation template that defines items to be displayed on the display unit 38 of the recruiter terminal 3 during the online interview. The evaluation template will be described in detail later.
The ENTER button 62 is a button that allows the interviewer to start an online interview. When the ENTER button 62 is selected, the recruiter terminal 3 sends an interview start request to the information processing device 2. This causes the interview execution unit 211 of the information processing device 2 to transition the display screen of the recruiter terminal 3 from screen 6 to screen 7 of the recruiter terminal 3 after the start of the online interview.

In this way, interviewers can check the information of waiting job seekers on the waiting screen and set the information that can be viewed during the online interview.

Figure 8 is a diagram showing an example of the evaluation template group T1. The evaluation template group T1 is generated for each recruiter and stored in the memory unit 26 of the information processing device 2. For example, the evaluation template group T1 includes one or more evaluation templates T11, T12, and T13. Each evaluation template T11, T12, and T13 includes evaluation items or questions for an online interview, or information that associates these. This information may be specified in advance by the recruiter terminal 3.

As shown in FIG. 8, the evaluation template T11 may preferably include a major item T111, a medium item T112, and a minor item T113. In other words, the evaluation items defined in the evaluation template T11 may preferably be classified hierarchically. As an example, the major item T111 includes evaluation items such as "Commitment," "Creativity," and "Collaboration." As an example, "Commitment" classified in the major item T111 is classified as the medium item T112 into the evaluation items "Goal Standard" and "Not Self-Satisfaction." As another example, the medium item T112 "Goal Standard" is associated with a question item "Experience of setting a high goal and seeing it through to the end without giving up" as the minor item T113.

(Display screen of recruiter terminal 3 after online interview starts: S106)
Suppose that before the online interview starts, the recruiter terminal 3 selects one evaluation template T11 from the evaluation template group T1. At this time, as shown in Figure 9, the interview execution unit 211 of the information processing device 2 causes the recruiter terminal 3 to display information contained in the evaluation template T11 selected during the online interview.

9 is a diagram showing an example of the screen 7 displayed on the display unit of the recruiter terminal 3 after the start of an online interview. The screen 7 includes a captured image area 71, evaluation template information 72, a recording start button 73, and function buttons 76, 77, 78, and 79.
The captured image area 71 is an area in which an image captured by the camera of the job seeker terminal 4, an image captured by the camera of the employer terminal 3, or both images are displayed in real time after the start of an online interview.
The evaluation template information 72 is information included in the selected evaluation template T11. This allows the interviewer to proceed with the online interview while easily checking the predetermined evaluation items or questions.
The record start button 73 is an operation area for starting audio and video recording. The function buttons 76, 77, 78, and 79 are operation areas for executing various functions in the online interview.

(Impression tag input: S107)
9, the screen 7 further includes one or more types of impression tags 74, 75. The impression tags 74, 75 are tags that categorize impressions and evaluations felt by the interviewer during the online interview. When the impression tags 74, 75 are input by the interviewer during the online interview in S107 of FIG. 5, the conversation corresponding to the timing of the input is extracted as an important part of the online interview.

Preferably, the screen 7 may include multiple types of impression tags 74, 75. The impression tag 74 is a tag indicating a positive impression, and the impression tag 75 is a tag indicating a negative impression.

(Extraction of important parts: S113)
The process of extracting important parts by the extraction unit 212 of the information processing device 2 will be described.
10 is a diagram showing an example of the conversation text D1. First, the extraction unit 212 classifies the conversation text D1 generated in S112 into blocks B1, B2, B3, B4, B5, and B6 based on the speaker, silent time, context, or the like. Next, the extraction unit 212 identifies block B5 corresponding to the time position at which the impression tag 74 was input by the interviewer. Then, based on the time position of block B5, the extraction unit 212 identifies and extracts a target block group B10 including block B5 as a range representing a part of the online interview corresponding to an important part. In other words, the important part is identified and extracted based on the terminal operation of the interviewer in the interview execution step.

The extraction unit 212 may identify the target block group B10 based on the time position of the block B5 and at least one of the speaker and the context. The extraction unit 212 may also identify blocks included within a predetermined time range from the time position of the block B5 as the target block group B10. The target block group B10 preferably includes multiple blocks, but may be composed of one block B5.

This eliminates the need for the interviewer to record the content of the conversation and their impressions during the online interview. Therefore, the information processing device 2 makes it easy for the interviewer to manage the content of the online interview.

When there are multiple types of impression tags 74, 75 as shown in FIG. 9, the extraction unit 212 may extract important points for one impression tag 74, or may extract important points for each of the multiple impression tags 74, 75. In the latter case, the extraction unit 212 may store the important points in the storage unit 26 in association with the type of impression tag.

In the above, the extraction unit 212 of the information processing device 2 extracts important points based on the interviewer's terminal operation (input of impression tags), but the manner in which important points are extracted is not limited to this. For example, even if the interviewer does not input impression tags, the extraction unit 212 of the information processing device 2 may extract important points based on the content of the conversation throughout the online interview and the context of the conversation.

An upper limit may be set for the number of important points extracted in this extraction step. Therefore, when the number of times an impression tag is input exceeds the set upper limit, the extraction unit 212 may select important points so that the number of important points recorded is equal to or less than the upper limit. Criteria for selecting important points include the speaker, context, voice volume, and input frequency. This prevents the number of important points recorded from becoming enormous, which would make it difficult to confirm the content after the interview.

(Generation and display of summary text: S114 to S115)
The summarization unit 213 uses the machine-learned model to summarize the target blocks, which are the extracted important parts, and generates a summary text. For example, the summarization unit 213 generates a query sentence based on the extracted target blocks and transmits the query sentence to an external device having the machine-learned model. The summarization unit 213 then obtains the summary text from the external device as a response to the query sentence.

11 is a diagram showing an example of a screen 8 displayed on the display unit 38 of the recruiter terminal 3. The display control unit 214 displays, together with the summary text 81, a range representing a part of the online interview corresponding to the important part, that is, the target block group 821, on the same screen 8. Specifically, the screen 8 may include the summary text 81 and the conversation data 82. The conversation data 82 included in the screen 8 may be all the conversation data of the online interview, or may be a part of the conversation data. The conversation data 82 includes the blocks 820 classified in the above-mentioned extraction process and the target block group 821 extracted in the above-mentioned extraction process. The summary text 81 is a summary text generated based on the target block group 821. In this specification, "displayed on the same screen (same screen)" refers to the specified information being displayed on the same URL (Uniform Resource Locator). That is, instead of the mode in which the summary text 81 and the target block group 821 are displayed on the screen in a list-like manner as shown in FIG. 11, for example, it is also possible to adopt a mode in which the summary text 81 and the target block group 821 are each linked to a different tab, and both of these tabs are displayed on the same page (in this case, the display of the summary text 81 and the target block group 821 will be switched by the employer's terminal operation).

By displaying the summary text and key points on the same screen in this way, it becomes easier for the interviewer to check the conversation that is the basis for the summary text after the interview.

The range representing part of the online interview may be configured to be changeable by the recruiter's terminal operation. In other words, the start and end points of blocks 820 included in the target block group 821 may be adjustable by the interviewer using cursor 822. Such a configuration improves convenience.

(Record of assigned evaluation: S116 to S117)
11, the evaluation assignment unit 215 of the information processing device 2 may accept, from the interviewer, an evaluation corresponding to the summary text 81. The evaluation assigned in this evaluation assignment step includes at least one of the text data input by the interviewer and the label assigned by the interviewer.

11 , the screen 8 may include a partial evaluation label 83 and a partial evaluation comment 84 at a position corresponding to the summary text 81. The partial evaluation label 83 is an evaluation label assigned by an interviewer on the recruiting company's side in correspondence with the summary text 81. The partial evaluation label 83 may be an evaluation item included in the evaluation template T11, or may be an evaluation item different from the evaluation items included in the evaluation template T11. The interviewer selects a partial evaluation label that is considered to correspond to the content of the summary text 81 from among the multiple partial evaluation labels.
The partial evaluation comment 84 is text data input by the interviewer in response to the summary text 81 .

Then, the evaluation assignment unit 215 receives the partial evaluation label 83 and partial evaluation comment 84 corresponding to the summary text 81, and stores the partial evaluation label 83 and partial evaluation comment 84 in the memory unit 26 in association with the summary text 81 as the interviewer's evaluation.

In this way, the evaluation unit 215 displays the summary text and accepts the evaluation by the interviewer, so that the interviewer can easily understand the content of the online interview. In addition, the evaluation unit 215 records information linking the summary text and the evaluation, making it easy to hand over the information to the next interviewer.

In addition, as a playback step, the display control unit 214 of the information processing device 2 may play a video corresponding to a part of the online interview that corresponds to the important part so that it can be viewed by the recruiter.

12 is a diagram showing an example of a screen 9 displayed on the display unit 38 of the recruiter terminal 3. In addition to summary text 81, partial evaluation labels 83, and partial evaluation comments 84, screen 9 includes a video playback area 91 corresponding to the summary text 81 and video metadata 92. The video playback area 91 is an area for playing video and audio corresponding to a target block group 821 that is an important portion, out of the video and audio shot during the online interview.
The video metadata 92 indicates metadata such as the speaker, playback time position, and keywords of the video displayed in the video playback area 91 .

In this way, by allowing employers to easily check the job seeker's gestures, facial expressions, and speaking style at key points through video and audio, employers can easily understand the details of the key points.

(Modification)
In addition to S116 to S117, the evaluation unit 215 of the information processing device 2 may receive a comprehensive evaluation of the online interview from the interviewer. The comprehensive evaluation of the online interview may be given based on the multiple summary texts 81 generated in S114. The comprehensive evaluation also includes at least one of the text data input by the interviewer and the label given by the interviewer.

13 is a diagram showing an example of a screen 10 displayed on the display unit 38 of the recruiter terminal 3. As an example, the screen 10 includes an overall evaluation label 101, overall evaluation values 102, 103, and 104, and an overall evaluation comment 105.
The overall evaluation label 101 is a comprehensive evaluation label given by an interviewer in correspondence with a plurality of summary texts 81. The overall evaluation label 101 is a label indicating whether or not the job seeker passed the interview.
The overall evaluation values 102, 103, and 104 are areas where the interviewer inputs evaluation information corresponding to each evaluation item in response to the multiple summary texts 81. The evaluation items for the overall evaluation values 102, 103, and 104 may be evaluation items included in the evaluation template T11, or may be evaluation items different from the evaluation items included in the evaluation template T11. The evaluation information for the overall evaluation values 102, 103, and 104 is not limited to a particular format as long as it is information that allows the evaluation value to be calculated, but it is preferable that the information include, for example, information indicating a numerical scale.
The overall evaluation comment 105 is text data given by the interviewer in response to the plurality of summary texts 81. The overall evaluation comment 105 may include comments on the evaluation corresponding to the plurality of summary texts 81, as well as matters to be handed over to the next interviewer.

In response to receiving a comprehensive evaluation from an interviewer, the evaluation assignment unit 215 associates the interview ID with the comprehensive evaluation and stores them in the storage unit 26. Since the evaluation assignment unit 215 thus associates the interview ID with a comprehensive evaluation based on multiple summary texts and stores them, it becomes easy for the next interviewer to understand the content of the interview and easy to transfer information.

Furthermore, it may be provided in the following forms:

(1) An information processing system that supports online interviews between an employer and a job seeker, comprising a control unit configured to execute the following steps: an interview execution step executes an online interview between the employer and the job seeker; an extraction step extracts important points that are part of the online interview; a display control step causes a summary text summarizing the extracted important points to be visibly displayed to the employer; and an evaluation assignment step assigns an evaluation by the employer corresponding to the summary text in association with the summary text.

(2) In the information processing system described in (1) above, in the display control step, an area representing a part of the online interview that corresponds to the important part is displayed on the same screen together with the summary text.

(3) In the information processing system described in (2) above, the range representing a portion of the online interview is configured to be changeable by the recruiter's terminal operation.

(4) An information processing system according to any one of (1) to (3) above, wherein the evaluation given in the evaluation giving step includes text data input by the recruiter and/or a label given by the recruiter.

(5) An information processing system according to any one of (1) to (4) above, in which the important points are identified and extracted based on the recruiter's terminal operations in the interview execution step.

(6) An information processing system according to any one of (1) to (5) above, wherein in the playback step, a video corresponding to a part of the online interview scene that corresponds to the important part is played back so as to be visible to the recruiter.

(7) An information processing method comprising each step of the information processing system described in any one of (1) to (6) above.

(8) A program that causes a computer to execute each step of the information processing system described in any one of (1) to (6) above.
Of course, this is not the case.

Finally, although various embodiments of the present invention have been described, these are presented as examples and are not intended to limit the scope of the invention. The novel embodiments can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. The embodiments and their modifications are within the scope and spirit of the invention, and are included in the scope of the invention and its equivalents as set forth in the claims.

REFERENCE SIGNS LIST 1 Information processing system 2 Information processing device 3 Recruiter terminal 4 Job seeker terminal 21 Control unit 22 Processor 23 ROM
24 RAM
25 Communication unit 26 Memory unit 27 Input unit 28 Display unit 29 Audio output unit 211 Interview execution unit 212 Extraction unit 213 Summarization unit 214 Display control unit 215 Evaluation assignment unit 5 Screen 50 Home tab 51 Common lobby tab 52 Job seeker list tab 53 Job seeker name 6 Screen 60 Job seeker information 61 Selection area 62 Enter button T1 Evaluation template group T11, T12, T13 Evaluation template T111 Major item T112 Medium item T113 Minor item 7 Screen 71 Photographed image area 72 Evaluation template information 73 Start recording button 74, 75 Impression tag 76, 77, 78, 79 Function button D1 Conversation text B1, B2, B3, B4, B5, B6 Block B10 Object block group 8 Screen 81 Summary text 82 Conversation text 820 Block 821 Object block group 822 Cursor 83 Partial evaluation label 84 Partial evaluation comment 9 Screen 91 Video playback area 92 Video metadata 10 Screen 101 Overall evaluation label 102, 103, 104 Overall evaluation value 105 Overall evaluation comment

Claims (7)

An information processing system for supporting online interviews between employers and job seekers,
A control unit is provided,
The control unit is configured to execute the following steps:
In the interview execution step, an online interview between the recruiter and the job seeker is executed by relaying between a recruiter terminal operated by the recruiter and a job seeker terminal operated by the job seeker,
Here, in the interview execution step, image data and voice data are acquired from the recruiter terminal and the job seeker terminal during the online interview, and the image data and voice data are associated with a time position during the online interview,
In the extraction step, an important part that is a part of a conversation text obtained by performing a speech recognition process on the speech data of the acquired online interview is extracted,
Here, the important points are:
(i) the time position of a tag transmitted from the recruiter terminal during the online interview;
(ii) the content or context of the conversation during the online interview; and
(iii) Designation of important points by operating the recruiter terminal
is extracted from the conversation text based on at least one of
In the display control step, the extracted important parts are input to a machine-learned model, and a summary text generated by summarizing the important parts is displayed on the recruiter terminal so as to be visible to the recruiter.
In the evaluation assignment step, an evaluation corresponding to the summary text by the employer inputted into the employer terminal is accepted , the accepted evaluation is linked to the summary text and assigned, and the evaluation is stored in a memory unit . 2. The information processing system according to claim 1,
In the display control step, an information processing system causes an area representing a part of the online interview corresponding to the important part to be displayed together with the summary text on the same screen of the employer terminal . 3. The information processing system according to claim 2,
An information processing system configured such that the range representing a portion of the online interview can be changed by an operation on the recruiter terminal . 2. The information processing system according to claim 1,
An information processing system, wherein the evaluation given in the evaluation giving step includes text data input by the recruiter and/or a label given by the recruiter. 2. The information processing system according to claim 1,
In the playback step, the image data and audio data obtained in the interview execution step, the image data and audio data at time positions corresponding to the important points, are displayed as a video on the employer's terminal, thereby playing the video so that it can be viewed by the employer.This is an information processing system. An information processing method executed by an information processing system, comprising:
An information processing method comprising the steps of the information processing system according to any one of claims 1 to 5 . A program,
A program for causing a computer to execute each step of the information processing system according to any one of claims 1 to 5 .