JP7456471B1 - Information processing device, program, and information processing method - Google Patents

Abstract

The present invention provides a technology that can more effectively encourage a user to change his or her behavior. [Solution] An acquisition unit that acquires, for each of a plurality of actions, a psychological index indicating the psychology that a user has toward achieving the action; and the psychology acquired by the acquisition unit for each of the plurality of actions. an information processing apparatus, comprising: a notification control unit that determines which of the plurality of actions a message is to be notified to the user based on a target index; [Selection diagram] Figure 10

Description

The present invention relates to an information processing device, a program, and an information processing method.

In recent years, various techniques for changing user behavior have been studied for the purpose of improving health and the like. For example, Patent Document 1 discloses a health incentive support system that provides users with health points that can be exchanged for monetary rewards such as prizes or electronic money based on the user's health behavior. .

JP2022-069818A

However, with the technology disclosed in Patent Document 1 mentioned above, the purpose of the user's behavior is likely to be reward acquisition rather than health promotion. In this case, there is a problem in that unless the reward is increased and continues to be provided, the effect of encouraging the user to continue the action cannot be expected.

Therefore, the present invention has been made in view of the above problems, and an object of the present invention is to provide a technology that can more effectively encourage a user to change his or her behavior.

In order to solve the above problems, according to one aspect of the present invention, an acquisition unit that acquires, for each of a plurality of actions, a psychological index indicating the psychology that a user has toward achieving the action; a notification control unit that determines which of the plurality of actions a message is to be notified to the user based on the psychological index acquired for each of the plurality of actions ; The target index includes a degree of motivation indicating the degree of willingness of the user to accomplish the action, and a degree of ease of execution indicating the degree of ease of execution of the action by the user, and the notification control unit Information processing that extracts an action in which both the motivation level and the ease of execution obtained for each of the actions exceed a motivation threshold and an ease threshold, respectively, and determines notification of a message regarding the extracted action. Equipment is provided. Moreover, in order to solve the above-mentioned problem, according to one aspect of the present invention , an acquisition unit that acquires, for each of a plurality of actions, a psychological index indicating a user's psychology regarding the achievement of the action; a notification control unit that determines, based on the psychological index acquired for each of the plurality of behaviors by the acquisition unit, to notify the user of a message to induce which of the plurality of behaviors; , a progress detection unit that detects a behavior change progress level to which the user belongs based on a behavior change progress level that indicates a type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions; An information processing device is provided, wherein the notification control unit determines an action to notify the user of the message based on the behavioral change progress detected by the progress detection unit.

The psychological index may include a degree of motivation that indicates the degree of the user's desire to accomplish the action, and an ease of execution that indicates the degree of ease with which the user executes the action.

The notification control unit compares the psychological index acquired for each of the plurality of actions with a predetermined threshold, thereby determining which of the plurality of actions a message should be notified to the user. You may decide.

The predetermined threshold value may include a motivation threshold value indicating the threshold value of the degree of willingness, and an ease threshold value indicating the threshold value of the degree of ease of execution.

The notification control unit extracts an action in which both the motivation level and the ease of execution obtained for each of the plurality of actions exceed the motivation threshold and the ease threshold, respectively, and extracts the extracted action. may decide to notify you of messages regarding.

The notification control unit sets a behavior curve that defines an association between the motivation threshold and the ease threshold, and performs the action of notifying the message based on the relationship between the behavior curve, the motivation level, and the execution ease. may be determined.

The notification control unit may set the behavior curve such that the higher the motivation threshold, the lower the ease threshold, and the higher the ease threshold, the lower the motivation threshold.

The notification control unit may extract the behavior using a combination of the motivation threshold and the ease threshold located on the behavior curve as the predetermined threshold.

The message regarding the action may be a message that induces the user to take the action.

The information processing device determines the behavior change progress level to which the user belongs based on the behavior change progress level that indicates the type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions. The notification control unit may further include a progress detecting unit for detecting the message, and the notification control unit may determine an action to notify the user of the message based on the behavioral change progress detected by the progress detecting unit. .

The behavioral change progress level may be of a type based on statistics of the psychological indicators possessed by a plurality of users for achieving each of the plurality of actions.

The progress detecting unit acquires the value of the psychological index that the user has for at least one of the plurality of actions, and determines the value of the psychological index among the behavioral change progresses associated with the one action. Then, the behavioral change progress level to which the psychological index value closest to the acquired psychological index value for the first behavior is associated may be detected as the behavior change progress level to which the user belongs.

The notification control unit may set the psychological index associated with each of the plurality of actions in a behavior change progress level to which the user belongs to a psychological index indicating the psychology the user has for each of the plurality of actions. It may also be obtained as a target index.

The plurality of actions are actions of the same type with different strengths, the acquisition unit acquires a physical index indicating the performance of the action of the user, and the notification control unit Based on this, an action that is stronger than the track record indicated by the physical index may be determined as the action for notifying the message.

The acquisition unit may acquire the psychological index of the user based on a questionnaire response result from the user.

The acquisition unit acquires the user's response to the execution of the behavior induced in the message regarding the behavior, and the notification control unit determines that the response indicates the user's disapproval of the execution of the behavior. If so, it may be determined to notify a message regarding another action among the plurality of actions associated with the psychological index having a higher degree of ease of execution than the action.

According to another aspect of the present invention, in order to solve the above-mentioned problems, the computer is configured as an acquisition unit that acquires, for each of a plurality of actions, a psychological index indicating the psychology that a user has toward achieving the action. and a notification control unit that determines which of the plurality of actions a message is to be notified to the user based on the psychological index acquired for each of the plurality of actions by the acquisition unit; The psychological index includes a degree of motivation indicating the degree of the user's desire to accomplish the action, and a degree of ease of execution indicating the degree of ease of execution of the user by the user, and the notification control unit: extracting an action in which both the motivation level and the ease of execution obtained for each of the plurality of actions exceed a motivation threshold and an ease threshold, respectively, and determining notification of a message regarding the extracted action; A program is provided for causing the information processing device to function as an information processing device . According to another aspect of the present invention, in order to solve the above problems, the computer is configured to have an acquisition unit that acquires, for each of a plurality of actions, a psychological index indicating the psychology that a user has toward achieving the action. and a notification that determines which of the plurality of actions to be notified of a message to induce the user based on the psychological index acquired for each of the plurality of actions by the acquisition unit. a control unit, detecting a behavior change progress level to which the user belongs based on a behavior change progress level indicating a type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions; a progress detection unit, and the notification control unit functions as an information processing device that determines an action to notify the user of the message based on the behavioral change progress detected by the progress detection unit. A program will be provided.

According to another aspect of the present invention, in order to solve the above-mentioned problems, for each of a plurality of actions, a psychological index indicating a user's psychology regarding the achievement of the action is acquired; determining which of the plurality of actions a message is to be notified to the user based on the psychological index acquired for each of the actions, wherein the psychological index is a motivation level indicating the degree of the user's willingness to accomplish the action; and an execution ease level indicating the degree of ease for the user to perform the action; Determining whether to notify a message regarding the plurality of actions includes extracting an action in which both the motivation level and the ease of execution obtained for each of the plurality of actions exceed a motivation threshold and an ease threshold, respectively; A computer-implemented information processing method is provided that includes determining notification of a message regarding the extracted behavior . According to another aspect of the present invention, in order to solve the above problems , for each of a plurality of actions, a psychological index indicating a user's psychology regarding the achievement of the action is acquired; detecting a behavior change progress to which the user belongs based on a behavior change progress indicating a type of relationship between each of the actions and the psychological index of the user with respect to the achievement of each of the plurality of actions; Determining which of the plurality of actions a message is to be notified to the user based on the progress of behavior change;
An information processing method performed by a computer is provided.

As explained above, according to the present invention, a technique is provided that makes it possible to more effectively encourage a user to change his or her behavior.

1 is a diagram for explaining a configuration example of an information processing system according to an embodiment of the present invention. 1 is a block diagram showing a configuration example of a user terminal 10 according to the present embodiment. FIG. FIG. 3 is an explanatory diagram showing an example of a user's psychological index questionnaire for each of a plurality of actions. 1 is a block diagram showing a configuration example of an information processing device 20 according to the present embodiment. FIG. FIG. 3 is a diagram illustrating an example of a characteristic management table held by the storage unit 210 according to the present embodiment. It is a distribution diagram of the value of the psychological index for each behavior type at behavior change progress level 1 shown in the characteristic management table T1. It is a distribution diagram of the value of the psychological index for each behavior type at behavior change progress level 2 shown in the characteristic management table T1. It is a distribution diagram of the value of the psychological index for each behavior type at behavior change progress level 5 shown in the characteristic management table T1. FIG. 3 is a distribution diagram of psychological indicators for each behavioral change progress level associated with behavior 2. FIG. It is a distribution diagram of psychological index values for each behavior type and the acquired psychological index of the user at behavior change progress level 2. FIG. 6 is a diagram for explaining the processing of action extraction and determination by the notification control unit 253. 3 is a diagram showing an example of a screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen displayed on the operation display section 190 of the user terminal 10. FIG. 2 is a flowchart illustrating an example of the operation of the information processing system according to the present embodiment. It is an explanatory diagram explaining an example of operation of information processing device 20 by a modification of this information processing system. FIG. 6 is a diagram for explaining the action extraction and determination processing of the notification control unit 253 according to a modification of the present information processing system. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 7 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. FIG. 1 is a diagram showing an example of a hardware configuration of an information processing device 20 according to an embodiment of the present invention.

DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings. Note that, in this specification and the drawings, components having substantially the same functional configurations are designated by the same reference numerals and redundant explanation will be omitted.

Further, in this specification and the drawings, a plurality of components having substantially the same functional configuration may be distinguished by attaching different numbers after the same reference numeral. However, if there is no particular need to distinguish each of the plurality of components having substantially the same functional configuration, only the same reference numerals are given to each of the plurality of components.

<1. Overview＞
First, an overview of an information processing system according to a location embodiment of the present invention will be described. The information processing system according to the present embodiment relates to a system that notifies a user of a message regarding each of a plurality of actions. The information processing system determines which action to send a message to the user based on a psychological index indicating the user's feelings towards achieving each of the plurality of actions. As a result, the user is notified of a message that encourages behavior that is easy for the user to accept, based on the user's psychological index.

The present invention can be applied to a variety of fields, such as actions that contribute to environmental protection, actions that contribute to improving the health of users, and actions related to solving other social issues.

An example of the configuration of an information processing system according to an embodiment of the present invention will be described using FIG. FIG. 1 is a diagram for explaining a configuration example of an information processing system according to an embodiment of the present invention.

As shown in FIG. 1, the information processing system according to this embodiment may include a user terminal 10 and an information processing device 20. Note that the information processing system may include a plurality of user terminals 10. Further, the user terminal 10 and the information processing device 20 are configured to be able to communicate with each other via the network 30.

(User terminal 10)
The user terminal 10 is a terminal used by a user. The user terminal 10 according to this embodiment may be, for example, a smartphone, a PC (Personal Computer), a tablet terminal, or a wearable terminal.

The user terminal 10 has a function of receiving data such as a message that induces a behavior from a user using the user terminal 10 from the information processing device 20 . The data may include text information, image information, or audio information. For example, the user terminal 10 may receive screen information from the information processing device 20 that includes a message that induces a user who uses the user terminal 10 to take action.

Further, the user terminal 10 has a function of outputting messages received from the information processing device 20. For example, the user terminal 10 may cause the display unit to output a screen including the message. Further, the user terminal 10 may output the contents of the message as voice.

Further, the user terminal 10 has a function of acquiring, for each of a plurality of actions, a psychological index indicating the user's psychology toward achieving the action.

The plurality of actions may be, for example, actions of the same type with different strengths.

More specifically, for example, the plurality of actions may be walking (actions) with different numbers of steps (strength) per day. For example, the plurality of actions may be actions with four different levels of intensity: walking 12,000 steps, walking 10,000 steps, walking 7,000 steps, and walking 3,000 steps. Hereinafter, in this embodiment, an example in which the plurality of actions are walking with different numbers of steps per day will be mainly described.

The psychological indicator may also be a degree of motivation indicating the user's desire (motivation) to achieve each behavior, and an ease of execution indicating the ease with which the user can execute each behavior.

The degree of motivation can also be rephrased as an index indicating the degree of motivation of the user to accomplish each of a plurality of actions. Furthermore, the degree of ease of execution can also be expressed as the degree of ease with which a user can perform each of a plurality of actions. The ease of implementation may be obtained by breaking down into a plurality of indicators, such as the user's physical ability, intellectual ability, economic ability, or ease of incorporating the process into the user's daily life.

Hereinafter, in this embodiment, an example will be mainly described in which the degree of motivation and the degree of ease of execution are acquired as psychological indicators.

The user terminal 10 may obtain the user's psychological indicators regarding the achievement of each of the multiple actions based on the results of the user's questionnaire responses.

Further, the user terminal 10 may acquire a physical indicator indicating the performance of the behavior achieved by the user using the user terminal 10. For example, the user terminal 10 may acquire the number of steps taken by the user within a certain period of time.

The user terminal 10 transmits the acquired physical indicators to the information processing device 20.

(Information processing device 20)
The information processing device 20 has a function of transmitting, to the user of the user terminal 10, a message regarding any one of a plurality of actions to the user terminal 10.

More specifically, the information processing device 20 acquires the user's psychological index for each of the plurality of actions from the user terminal 10. The information processing device 20 determines, based on the acquired psychological index, which of the plurality of actions should be notified of a message.

Further, the information processing device 20 may receive from the user terminal 10 a physical index indicating the user's performance in each of the plurality of actions.

The information processing device 20 may determine which of a plurality of actions a message is to be sent to the user based on the psychological index and the physical index.

Furthermore, the information processing device 20 determines which behavior to notify the user about the achievement of each of the multiple behaviors based on the behavior change progress level that indicates the type of statistical amount of the psychological index possessed by the multiple users. You may decide.

By the information processing device 20 according to the present embodiment performing the above-described processing, it becomes possible to more effectively encourage the user to change his or her behavior.

(Network 30)
The network 30 according to the present embodiment mediates communication between the user terminal 10 and the information processing device 20.

The configuration example of the information processing system according to this embodiment has been described above. Note that the above configuration described with reference to FIG. 1 is just an example, and the configuration of the information processing system according to this embodiment is not limited to this example. The configuration of the information processing system according to this embodiment can be flexibly modified according to specifications, operation, etc.

<2. Configuration example>
<<2-1. User terminal 10>>
Next, a configuration example of the user terminal 10 according to the present embodiment will be described.

FIG. 2 is a block diagram showing a configuration example of the user terminal 10 according to the present embodiment. As shown in FIG. 2, the user terminal 10 according to the present embodiment may include a storage section 110, a communication section 130, a control section 150, a sensor section 170, and an operation display section 190.

(Storage unit 110)
The storage unit 110 holds software and various data necessary for the operation of the user terminal 10. Further, the storage unit 110 may temporarily store information such as parameters required during the operation of the control unit 150.

For example, the storage unit 110 stores, under the control of the control unit 150, the value of the result of the user of the user terminal 10 responding to a questionnaire as a psychological index for achieving each of a plurality of actions.

(Communication Department 130)
The communication unit 130 communicates with the information processing device 20 via the network 30. The communication unit 130 receives, for example, message data from the user terminal 10 regarding an action for which the information processing device 20 has decided to notify the user.

The message data may be image data, text data, or audio data.

The communication unit 130 may also transmit to the information processing device 20 a psychological indicator indicating the user's feelings toward a specific behavior.

Furthermore, the communication unit 130 may transmit to the information processing device 20 a physical index indicating the performance of a predetermined behavior of the user, which is acquired by the sensor unit 170. The physical index may be, for example, the number of steps the user takes in a day, which is obtained by the sensor unit 170.

(Control unit 150)
The control unit 150 has a function of controlling the overall operation of the user terminal 10. For example, the control unit 150 may cause the operation display unit 190 to display a screen including the message received from the information processing device 20.

Furthermore, the control unit 150 has a function of acquiring a user's psychological index for each of a plurality of actions. For example, the control unit 150 may acquire the user's psychological index based on the results of a psychological index questionnaire for each of a plurality of behaviors.

FIG. 3 is an explanatory diagram showing an example of a user's psychological index questionnaire for each of a plurality of actions. As shown in FIG. 3, the questionnaire example QT1 may include ten questions, selections 1-10.

The text shown in the first row of the second column of the questionnaire example QT1 is an example of a question text for the user. In the example shown in Figure 3, the question ``What do you think about continuing the ``action name''?'' Please choose one from options 1-5 and one from options 6-10. ” is displayed as a question. The "action name" contains the name of each action included in the plurality of actions (for example, "walking 3000 steps a day").

The words shown in the second to eleventh lines of the second column of the questionnaire example QT1 are examples of the words of the user's answer options for the above-mentioned question. Options 1 to 5 are examples of the wording of answer options for motivation level. The user may respond by selecting any one of options 1 to 5 to indicate their level of motivation for each action.

Further, options 6 to 10 are examples of wording of answer options for ease of execution. The user may answer the ease of execution for each action by selecting one of options 6 to 10 to answer.

Further, the collected data string shown in the questionnaire example QT1 indicates the value of the psychological index obtained by the control unit 150 when each option is selected by the user. In the example shown in FIG. 3, choices 1 to 5 are associated with motivation level 1, which is the lowest motivation level, to motivation level 5, which is the highest motivation level, in order. Further, options 6 to 11 are associated with execution ease of execution 1, which is the lowest, and execution ease of execution, 5, which is the highest.

The control unit 150 selects the question text as shown in the first line of the second column of the questionnaire example QT1 and the answer options as shown in the second to eleventh lines of the second column of the questionnaire example QT1. It may be displayed on the operation display section 190. The user may respond to the questionnaire by performing a selection operation on the operation display section 190.

The control unit 150 may obtain psychological indicators for each of a plurality of behaviors of the user using the user terminal 10 based on the response to the selection operation detected on the operation display unit 190.

In the example shown in FIG. 3, for example, when the user's answers are option 1 and option 10, the control unit 150 sets the motivation level 1 as the motivation level of the user using the user terminal 10 for the behavior targeted for the questionnaire. At the same time, an execution ease level of 5 is acquired as the execution ease level for the action by the user.

The control unit 150 repeatedly performs the above questionnaire on the user at predetermined intervals. For example, the control unit 150 may obtain responses to the questionnaire from the users every three days.

Further, the control unit 150 may conduct the above-mentioned questionnaire regarding the behavior for which a message inducing the behavior has been most recently received from the information processing device 20.

Note that although FIG. 3 shows an example in which the degree of motivation and the degree of ease of execution are obtained in five levels, ie, the degree of desire 1 to 5 and the degree of ease of execution 1 to 5, respectively, the present invention is not limited to such an example. . For example, the degree of motivation and the degree of ease of execution may be obtained in units different from those described above.

(Sensor section 170)
The sensor unit 170 has a function of collecting various sensor information. For example, the sensor information acquired by the sensor unit 170 may be used to determine the action of the information processing device 20 to notify the user of a message.

For example, the sensor section 170 may be realized by an IMU (Inertial Measurement Unit). The sensor unit 170 may acquire the number of steps taken by the user who uses the user terminal 10 as a physical index indicating the user's walking performance.

(Operation display section 190)
The operation display section 190 has a function as a display section that displays a message received from the operation display section 190 by the communication section 130 under the control of the control section 150. Further, the operation display unit 190 has a function as an operation unit that can receive operations and information input from a user using the user terminal 10.

The function of the operation display unit 190 as a display unit can be realized by, for example, a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD), or an OLED (Organic Light Emitting Diode) device. Further, the function of the operation display section 190 as an operation section can be realized by, for example, a touch panel or a keyboard. Note that the function of the display section and the function of the operation section of the operation display section 190 may be configured integrally or separately.

The configuration example of the user terminal 10 according to this embodiment has been described above with reference to FIG. 2. Note that the above configuration described using FIG. 2 is just an example, and the configuration of the user terminal 10 according to this embodiment is not limited to this example.

For example, the user terminal 10 may include a sound output unit capable of outputting a message received from the information processing device 20 as audio. The configuration of the user terminal 10 according to this embodiment can be flexibly changed according to specifications and operation.

<<2-2. Information processing device 20>>
Next, a configuration example of the information processing device 20 according to the present embodiment will be described. FIG. 4 is a block diagram showing a configuration example of the information processing device 20 according to this embodiment. As shown in FIG. 4, the information processing device 20 according to this embodiment may include a storage section 210, a communication section 230, and a control section 250.

(Storage unit 210)
The storage unit 210 holds software and various data necessary for the operation of the information processing device 20. Furthermore, the storage unit 210 may temporarily store information such as parameters required during the operation of the control unit 250.

Furthermore, the storage unit 210 according to the present embodiment has a function of holding a characteristic management table used for processing by the progress detection unit 251 and notification control unit 253 of the control unit 250, which will be described later.

The characteristic management table holds, for each of a plurality of behaviors, information regarding the progress of behavior change, which indicates the types of statistics of psychological indicators possessed by a plurality of users. The progress detection unit 251, which will be described later, may decide which action to notify the user of the message based on the characteristic management table. The behavior change progress and characteristic management table will be explained in detail later.

(Communication Department 230)
The communication unit 230 has a function of communicating with the user terminal 10. For example, the communication unit 230 transmits message data regarding the behavior determined by the control unit 250 to the user terminal 10.

The communication unit 230 also acquires psychological indicators of the user who uses the user terminal 10 from the user terminal 10. Furthermore, the communication unit 230 may acquire physical indicators indicating the performance of a plurality of actions of the user who uses the user terminal 10. The communication unit 230 according to this embodiment is an example of an acquisition unit of the information processing device 20.

(Control unit 250)
The control unit 250 has a function of controlling the overall operation of the information processing device 20. The control unit 250 has functions as a progress detection unit 251 and a notification control unit 253.

The progress detection unit 251 determines the behavior to which the user who uses the user terminal 10 belongs, based on the behavior change progress that indicates the type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions. It has a function to detect the progress of transformation.

The behavioral change progress level may be set in advance based on the results of a questionnaire conducted on a plurality of users in advance. Further, a characteristic management table that defines a preset behavioral change progress rate may be held in the storage unit 210.

FIG. 5 is a diagram illustrating an example of a characteristic management table held by the storage unit 210 according to this embodiment. As shown in FIG. 5, the characteristic management table T1 is a matrix table in which the item in each row is the progress of behavior change, and the item in each column is the behavior type. Further, the characteristic management table T1 shows an example in which the plurality of actions are actions with different number of steps (behavior intensity) in a day, such as 3000 steps, 7000 steps, 10000 steps, and 120000 steps.

In the example shown in FIG. 5, the behavior change progress level includes behavior change progress levels 1 to 5. Furthermore, the action types include actions 1 to 4. Behavior 1 indicates walking with the number of steps per day being 3000. Furthermore, behavior 2 indicates walking with a daily step count of 7000 steps. Behavior 3 indicates walking in which the number of steps per day is 10,000. Behavior 4 indicates walking with the number of steps per day being 120,000.

The characteristic management table T1 may be set based on the results of a questionnaire survey of a plurality of users regarding their motivation and ease of execution for each of Actions 1 to 4. Assume that the question text and options described above with reference to FIG. 3 are used as a questionnaire. For example, each group obtained by clustering the data set (behavior type, ease of execution, and motivation level) obtained from the questionnaire is the motivation level and execution level of multiple users for each of actions 1 to 4. It may also be used as a behavioral change progress rate that indicates a type of ease statistics.

In addition, for each group obtained as a result of clustering, the average value of the degree of ease of execution and degree of motivation for each behavior type of data included in the group is the characteristic management table T1 corresponding to the behavior change progress and each behavior type. may be set to the value of

In the characteristic management table T1 shown in FIG. degree) is set.

FIG. 6 is a distribution diagram of psychological index values for each behavior type at behavior change progress level 1 shown in the characteristic management table T1. The horizontal axis of the distribution diagram G1 shown in FIG. 6 indicates the degree of motivation. The vertical axis of the distribution map G1 indicates the ease of execution.

Each of the data points A1 to A4 shown in the distribution diagram G1 corresponds to the psychological index values set for actions 1 to 4 in the row of behavior change progress 1 shown in the characteristic management table T1. For example, it can be understood that data point A1 indicates the values (motivation, ease of execution) = (4.5, 2.0) shown in the square for behavior change progress 1 and action 1 in the characteristic management table T1.

The behavior curve CL is set by the notification control unit 253 and is a curve that indicates the threshold values of the degree of motivation and the degree of ease of execution. The behavior curve CL will be explained in detail later.

Further, FIG. 7 is a distribution diagram of psychological index values for each behavior type at behavior change progress level 2 shown in the characteristic management table T1. The horizontal axis of the distribution diagram G2 shown in FIG. 7 indicates the degree of motivation. The vertical axis of the distribution map G1 indicates the ease of execution.

In addition, each point from data point A21 to data point A24 shown in the distribution diagram G2 corresponds to the psychological index value set for behavior 1 to behavior 4 in the behavior change progress level 2 row shown in the characteristic management table T1. Compatible.

For example, data point A21 indicates the value of (motivation level, ease of execution) = (4.6, 1.5) shown in the square of behavior change progress level 2 and behavior 1 in the characteristic management table T1. That is understood.

In addition, data point A22 indicates the values (motivation, ease of execution) = (3.3, 3.8) shown in the square for behavior change progress 2 and behavior 2 in characteristic management table T1.

Furthermore, data point A23 indicates the value of (motivation level, ease of execution) = (2.5, 1.3) shown in the square of behavior change progress level 2 and behavior 3 in the characteristic management table T1. .

Furthermore, data point A24 indicates the value of (motivation level, ease of execution) = (1.6, 1.3) shown in the square of behavior change progress level 2 and behavior 4 in the characteristic management table T1. .

Further, FIG. 8 is a distribution diagram of psychological index values for each behavior type at behavior change progress level 5 shown in the characteristic management table T1. Similar to FIG. 6, the horizontal axis of the distribution diagram G3 shown in FIG. 8 indicates the degree of motivation, and the vertical axis indicates the degree of ease of execution.

Each point from data point A51 to data point A54 shown in the distribution diagram G4 corresponds to the value of the psychological index set for behavior 1 to behavior 4 in the row of behavioral change progress level 5 shown in the characteristic management table T1. ing. For example, data point A51 indicates the value of (motivation level, ease of execution) = (4.8, 1.4) shown in the square of behavioral change progress level 5 and behavior 1 in the characteristic management table T1. is understood.

The progress detection unit 251 may detect the progress of behavior change to which the user belongs based on the user's psychological index for at least one action included in each of the plurality of actions, which is obtained from the user terminal 10. . The progress detection unit 251 associates the value of the psychological index closest to the value of the psychological index of the user for the one behavior among the behavioral change progresses associated with the one behavior. The progress of behavior change is detected as the progress of behavior change to which the user belongs.

More specifically, the progress detection unit 251 acquires, from the user terminal 10, a physical index indicating the performance of each of the plurality of actions. For example, the progress detection unit 251 acquires the actual number of steps taken by the user of the user terminal 10 from the user terminal 10 . The progress detection unit 251 calculates the average number of steps per day for the past week of the user of the user terminal 10 from the acquired step count record.

The progress detecting unit 251 extracts a behavior with a behavior intensity closest to the average number of steps per day of the user in the past week. For example, assume that the average number of steps per day for the user in the past week was 7300 steps. In this case, the progress detection unit 251 extracts behavior 2 (walking 7000 steps a day).

The progress detection unit 251 acquires the value of the psychological index of the user for the extracted behavior 2. At this time, the progress detection unit 251 may acquire the psychological index from the user terminal 10 based on the questionnaire results answered by the user as the value of the psychological index for the behavior 2. For example, suppose that (motivation level, execution ease level)=(4.0, 4.0) is acquired as a psychological index that the user has for action 2.

The progress detection unit 251 acquires the value of the psychological index for each behavioral change progress level, which is associated with the behavior 2, from the characteristic management table T1.

FIG. 9 is a distribution diagram of psychological indicators for each behavioral change progress level associated with behavior 2. The horizontal axis of the distribution diagram G4 shown in FIG. 9 indicates the degree of motivation. Further, the vertical axis of the distribution diagram G4 indicates the degree of ease of execution.

Data point A2, data point A22, data point A32, data point A42, and data point A52 each indicate the value of the psychological index associated with behavior 2 at behavior change progress levels 1 to 5, respectively. show. Furthermore, data point Aa1 indicates (motivation level, ease of execution) = (4.0, 4.0), which is a psychological index that the user has for behavior 2, which is acquired from the user terminal 10.

The progress detection unit 251 determines that among the psychological indicators associated with the behavior 2 for each acquired behavioral change progress, the psychological index that the user has for the behavior 2 is (motivation level, ease of execution) = ( 4.0, 4.0)) is detected.The behavioral change progress level associated with the psychological index closest to 4.0, 4.0) is detected. In the example shown in FIG. 9, it is assumed that the data point indicating the value of the psychological index closest to the data point Aa1 is the data point A22. The progress detection unit 251 detects the behavior change progress level 2 associated with the data point A22 as the behavior change progress level to which the user belongs.

The progress detection unit 251 outputs the detected behavior change progress to which the user belongs to the notification control unit 253.

In this way, the progress detection unit 251 detects the psychological index that the user has for at least one of a plurality of actions, which is obtained based on the user's actual questionnaire response results. Detect the progress of behavior change to which the user belongs. The progress detection unit 251 uses the psychological indicators associated with each of a plurality of behaviors in the behavioral change progress level to which the user belongs to estimate the psychological indicators for the behaviors for which actual questionnaire responses of the user have not been obtained. You can.

The notification control unit 253 has a function of determining, based on the user's psychological index acquired from the user terminal 10 by the communication unit 230, which of a plurality of actions a message is to be notified to the user. .

Alternatively, the notification control unit 253 may acquire the user's psychological index based on the progress of the user's behavior change detected by the progress detection unit 251. Further, the notification control unit 253 may determine the action to notify the user of the message based on the psychological index acquired based on the progress of behavioral change.

The notification control unit 253 may determine which behavior a message is to be notified by comparing the acquired psychological index with a predetermined threshold. The predetermined threshold value may be a motivation threshold value representing a threshold value of motivation level and an ease threshold value representing a degree of ease of execution.

The notification control unit 253 extracts an action in which both the motivation level and the ease of execution obtained for each of the plurality of actions exceed the motivation threshold and the ease threshold, respectively, and sends a message notification regarding the extracted action. You may decide.

Further, the notification control unit 253 according to the present embodiment may set a behavior curve that defines an association between the motivation threshold and the ease threshold. The behavior curve may be set such that the higher the motivation threshold, the lower the ease threshold, and the higher the ease threshold, the lower the motivation threshold.

The notification control unit 253 may extract the above-described behavior using a combination of the motivation threshold and the ease threshold located on the behavior curve as a predetermined threshold.

Here, the extraction of actions by the notification control unit 253 will be described in more detail using FIGS. 10 and 11. Note that it is assumed that a value of (motivation level, ease of execution)=(4.0, 4.0) is acquired as a psychological index that the user has for behavior 2 among each of the plurality of behaviors. Furthermore, an example will be described in which the progress detection unit 251 determines that the behavioral change progress level to which the user belongs is behavior change progress level 2 based on the psychological index.

FIG. 10 is a distribution diagram of psychological index values for each behavior type at behavior change progress level 2 and the acquired psychological index of the user. Note that the data points A21 to A24 are as described above with reference to FIG. 7, so a redundant explanation will be omitted here.

The horizontal axis of the distribution diagram G5 shown in FIG. 10 indicates the degree of motivation. The vertical axis of the distribution map G5 indicates the ease of execution. Furthermore, data point Aa1 indicates a data point of (motivation level, ease of execution) = (4.0, 4.0), which was acquired as a psychological index that the user has regarding behavior 2.

Moreover, the behavior curve CL indicates an example of a behavior curve set by the notification control unit 253, as described above. The behavior curve is defined by associating the motivation threshold and the ease threshold. The behavior curve is set such that the higher the motivation threshold, the lower the ease threshold, and the higher the ease threshold, the lower the motivation threshold.

The behavioral curve CL is a graph in which the horizontal axis represents the user's motivation for the action and the vertical axis represents the ease of execution, and the user's motivation and ease of action are located in the upper right area of the curve. The boundary line indicates that the more likely the behavior is to occur, and the further to the lower left of the curve, the less likely the behavior is to occur.

Furthermore, even if the user's ease of execution for each of the multiple actions is relatively low, if the user's motivation is high, there is a high possibility that the user will be able to accomplish each action. Further, even if the user has a low motivation level for each of a plurality of actions, if the user has a high execution ease, there is a high possibility that the user will be able to accomplish each action. In view of these points, the behavior curve is set such that the higher the motivation threshold, the lower the ease threshold, and the higher the ease threshold, the lower the motivation threshold.

Figure 11 is a diagram for explaining the process of extracting and determining an action by the notification control unit 253. As shown in Figure 11, the action elicitation message table T2 associates the current recommended action, the elapsed time of the same recommended action, the intention of the action elicitation message, and an example message.

The current recommended action refers to the action for which the notification control unit 253 most recently notified the user using the user terminal 10 of an action-inducing message. For example, if the user using the user terminal 10 has not yet been notified of a message regarding any action, such as when this information processing system is started for the first time, the current recommended action corresponds to None in the first row. do.

The notification control unit 253 may extract and determine actions according to the following action-inducing conditions. Note that an example will be explained in which the physical index indicating the user's behavior performance acquired from the user terminal 10 is the average number of steps per day of 7300 steps.

(Behavior induction condition 1)
First, if the current recommended behavior is None, the notification control unit 253 determines which of the psychological indicators associated with the detected behavior change progress level has the highest degree of ease of execution and is lower than the behavior curve. The action corresponding to the psychological index located in the upper right area is determined as the recommended action.

The notification control unit 253 extracts psychological indicators that have a higher degree of motivation and ease of execution than the desire threshold and ease threshold, respectively, located on the behavior curve. psychological indicators can be extracted.

In the example shown in the distribution diagram G5 of FIG. 10, the psychological index with the highest degree of ease of execution and located on the upper right side of the behavior curve is data point A21. Therefore, the notification control unit 253 determines the action 1 associated with the data point A21 in the characteristic management table T1 as the recommended action.

Further, the notification control unit 253 outputs a message that induces the behavior determined as the recommended behavior, and causes the user terminal 10 to display the message. FIG. 12 is a diagram showing an example of a screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D1 includes a message M1, a button B1, and a button B2. The notification control unit 253 may output a screen as shown in screen D1 as a message inducing behavior 1 determined as the recommended behavior.

By pressing button B1, the user can indicate consent to perform the action notified by the action-inducing message. The notification control unit 253 may determine whether or not to change the current recommended behavior based on the user's consent.

In addition, when an operation of a user pressing button B1 is detected on the operation display unit 190, the notification control unit 253 may update the current recommended behavior of the user to behavior 1 and store it in the storage unit 210 or the user terminal 10. In addition, when an operation of pressing button B2 is detected on the operation display unit 190, the notification control unit 253 does not change the current recommended behavior of the user.

Further, the notification control unit 253 may notify a pre-set person related to the user that the user has given consent to perform the action notified by the action-inducing message. This can further increase the user's motivation to perform the action.

In this way, the notification control unit 253 selects a behavior whose psychological index is located in the upper right region of the behavior curve in the detected behavioral change progress of the user as an behavior that notifies the user of a message among a plurality of behaviors. decide. This makes it easier for the user of the user terminal 10 to accept the action-inducing message notified from the information processing device 20. Therefore, it is possible to encourage the user of the user terminal 10 to accomplish the action.

(Behavior induction condition 2)
Alternatively, if the user's behavior record acquired from the user terminal 10 is greater than the strength of the current recommended behavior by more than a predetermined difference value, the notification control unit 253 Extract actions that are one step larger. If the extracted behavior is located above and to the right of the behavior curve, the notification control unit 253 sets the behavior as a recommended behavior. If the behavior is at the lower left of the behavior curve, the notification control unit 253 does not change the recommended behavior. Note that the difference value may be appropriately set by the administrator of the information processing device 20.

In the example shown in the action-inducing message table T2 of FIG. 11, the case where the current recommended action in the second row is action 1 corresponds to an application example of action-inducing condition 2.

As shown in the distribution map G5 of FIG. 10, data point A22, which indicates the psychological index corresponding to behavior 2, which is a behavior one level higher in intensity than the currently recommended behavior, is located at the upper right of the behavior curve. . Therefore, the notification control unit 253 determines action 2 as the recommended action.

FIG. 13 is a diagram showing another example of a screen including an action-inducing message displayed on the operation display section 190 of the user terminal 10. Screen D2 includes a message M2, a button B1, and a button B2. Button B1 and button B2 are as described above with reference to FIG. 12. The notification control unit 253 may output a message such as message M2 shown on screen D2 as a message inducing behavior 2 determined as the recommended behavior.

(Behavior induction condition 3)
Alternatively, if the user's behavior record acquired from the user terminal 10 is equal to the strength of the current recommended behavior or is so large that it does not exceed a predetermined difference value, the notification control unit 253 Also extracts actions whose intensity is one step higher. If the extracted behavior is located in the upper right corner of the behavior curve and more than two weeks have passed since the current recommended behavior was last changed, the notification control unit 253 selects the behavior as a recommended behavior. shall be. The notification control unit 253 does not change the current recommended behavior if the extracted behavior is at the lower left of the behavior curve or if it has been less than two weeks since the current recommended behavior was last changed. .

In the example shown in the action-inducing message table T2 of FIG. 11, the case where the current recommended action in the third and fourth lines is action 2 corresponds to an example of application of action-inducing condition 3.

As shown in the distribution map G5 of FIG. 10, data point A23, which indicates the psychological index corresponding to behavior 3, which is one level higher in intensity than the currently recommended behavior, is located at the upper right of the behavior curve. There is.

However, if it has been less than two weeks since the current recommended action was changed to action 2, the notification control unit 253 does not recommend the continuation of action 2, as shown in the second line of the action induction message table T2 in FIG. A recommendation message may also be output.

FIG. 14 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D3 includes a message M3 and a button B1. Button B1 is as described above with reference to FIG. The notification control unit 253 may output a message such as message M3 shown on screen D3 as a message recommending continuation of action 2, which is the current recommended action.

On the other hand, as shown in the third line of the action-inducing message table T2 in FIG. Action 3 may be determined as the action.

FIG. 15 is a diagram illustrating another screen example including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D4 includes message M4, button B1, and button B2. Button B1 and button B2 are as described above with reference to FIG. 12. The notification control unit 253 may output a message such as message M4 shown on screen D4 as the message inducing action 3.

In this way, the notification control unit 253 changes the current recommended behavior when a certain period of time (two weeks in the above example) has passed since the current recommended behavior was determined. At this time, the notification control unit 253 determines an action with a lower degree of ease of execution than the current recommended action as a new recommended action. As a result, after a period of time necessary for the currently recommended behavior to take root in the user to some extent has elapsed, the user is notified of a message regarding an action that is less easy to perform than the current recommended action. Therefore, the user is more likely to accept the behavior induced by the message notified from the information processing device 20 to the user terminal 10. In addition, the user can gradually acquire behaviors that are less easy to perform (that is, more difficult).

(Behavior induction condition 4)
Alternatively, if the user's behavior record obtained from the user terminal 10 is lower than the strength of the current recommended behavior, the notification control unit 253 recommends a behavior whose strength is one level lower than the current recommended behavior. You may decide to take action.

In the example shown in the action-inducing message table T2 of FIG. 11, the case where the current recommended actions in the fourth and fifth lines are action 3 and action 4 corresponds to an example of application of action-inducing condition 4.

As shown in the fourth line of the action-inducing message table T2 in FIG. Therefore, the recommended action may be determined to be action 2.

FIG. 16 is a diagram showing another example of a screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D5 includes a message M5, a button B1, and a button B3. Button B1 is as described above with reference to FIG. The notification control unit 253 may output a message such as message M5 shown on screen D5 as the message inducing action 2.

Further, when an operation of pressing button B3 is detected on the operation display unit 190, the notification control unit 253 does not change the current recommended behavior of the user.

Further, as shown in the fifth line of the action-inducing message table T2 in FIG. If the value is less than , the recommended action may be determined to be action 3.

FIG. 17 is a diagram illustrating another screen example including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D6 includes a message M6, a button B1, and a button B3. Button B1 and button B3 are as described above with reference to FIGS. 12 and 16, respectively. The notification control unit 253 may output a message such as message M6 shown on screen D6 as the message inducing action 3.

According to the above-described rules, the notification control unit 253 selects, among the plurality of actions, the action associated with the psychological index located in the upper right area of the action curve as the action for notifying the user of the message. decide. Thereby, the user can be notified of a message that induces a behavior that is likely to be acceptable to the user. Therefore, it is possible to more effectively encourage users to change their behavior.

The notification control unit 253 may also cause the user terminal 10 to display a screen including information on the user's current recommended actions along with a message that induces the user to take action. FIG. 18 is a diagram showing another example of a screen that is displayed on the operation display unit 190 of the user terminal 10. For example, as shown in screen D7, a screen including information such as characters and graphs indicating the user's average number of steps during a specified period and the user's action record for each specified period may be displayed on the operation display unit 190.

The configuration example of the information processing device 20 according to this embodiment has been described above with reference to FIGS. 4 to 17. Note that the above configuration described using FIG. 4 is just an example, and the configuration of the information processing device 20 according to this embodiment is not limited to this example. The configuration of the information processing device 20 according to this embodiment can be flexibly changed according to specifications and operation.

<3. Operation example>
Next, with reference to FIG. 19, the flow of processing of the information processing system according to this embodiment will be described in detail. FIG. 19 is a flowchart illustrating an example of the operation of the information processing system according to this embodiment.

As shown in FIG. 19, first, the progress detection unit 251 of the information processing device 20 determines whether the current time is the timing for detecting the progress of behavioral change (S101). For example, the progress detection unit 251 may periodically detect the progress of behavior change at a predetermined timing set in advance. For example, the progress detection unit 251 may detect the progress of behavior change at the same time every day (for example, 9:00 am). The predetermined timing may be set in advance by the administrator of the information processing device 20. The progress detection unit 251 determines whether the current time is a predetermined timing for detecting the progress of behavioral change.

In S101, if it is determined that the current time is not the predetermined timing for detecting the progress of behavior change (S101/NO), the process advances to S107.

If it is determined that the current time is the predetermined timing for detecting the progress of behavior change (S101/YES), the communication unit 230 of the information processing device 20 sends a message from the user terminal 10 to the number of steps taken by the user using the user terminal 10 ( (physical index), the degree of motivation and ease of execution of the user for achieving walking with different number of steps (S103).

Next, the progress detecting unit 251 detects the behavioral change progress to which the user who uses the user terminal 10 belongs based on the acquired step count, motivation level, and execution ease level (S105).

Next, the notification control unit 253 determines whether the current time is the action inducing timing set as the timing for notifying the user of a message inducing action (S107). For example, the notification control unit 253 may periodically output a message that induces action. For example, the behavior trigger timing may be a time set every 10 minutes. Alternatively, the behavior trigger timing may be a fixed time every day (for example, 9:00, 12:00, and 13:00).

If it is determined that it is not the action inducing timing (S107/NO), the process advances to S113.

If it is determined that it is time to trigger an action (S107/YES), the notification control unit 253 determines which of the multiple actions to notify the user of the user terminal 10 of an action trigger message. The notification control unit 253 outputs the action trigger message related to the determined action to the user terminal 10. The operation display unit 190 of the user terminal 10 displays the message received from the information processing device 20 on the operation display unit 190 (S109).

Next, the notification control unit 253 acquires the user's response to the action-inducing message displayed on the operation display unit 190 from the user terminal 10 . The notification control unit 253 stores the response in the storage unit 210 and determines whether or not to change the current recommended behavior based on the response result. Furthermore, if the response is a response in which the user agrees to the induced action, the notification control unit 253 notifies any person related to the user set in advance that the user has agreed to perform the action. (S111).

The information processing system according to the present embodiment repeats the processes of S101 to S111 until an instruction to end the series of processes is input (S113/NO). When the termination instruction is input, the information processing system terminates the series of processes (S113/YES). The termination instruction may be input by the user of the information processing device 20 by operating an operation unit not shown in FIG.

The operation example of the information processing system according to this embodiment has been described above with reference to FIG. 19.

<4. Modified example>
Next, a modification of the information processing system according to this embodiment will be described using FIGS. 20 to 23. In this modification, a modification of the behavior inducing conditions that the notification control unit 253 of the information processing device 20 follows when extracting and determining a behavior to be determined as a recommended behavior will be described.

FIG. 20 is an explanatory diagram illustrating an operation example of the information processing device 20 according to a modification of the present information processing system. Note that S101 to S107 and S113 shown in FIG. 20 are the same as described above with reference to FIG. 19, so a redundant explanation will be omitted here.

In this modification, the user of the user terminal 10 may set in advance a desired action (hereinafter referred to as desired action) that the user wants to achieve among a plurality of actions. In this operation example, it is assumed that action 3 (walking 10,000 steps a day) is set as the desired action.

Further, it is assumed that the user's behavior record acquired from the user terminal 10 is the average number of steps per day for the past week, and the average number of steps per day is 7300 steps. Further, in S103, it is assumed that the behavior change progress level to which the user belongs is detected to be behavior change progress level 2.

First, the processes of S101 to S107 are performed. If it is determined in S107 that the current time is the timing for inducing a behavior (S107/YES), the notification control unit 253 of the information processing device 20 determines which of the multiple behaviors to notify the user of a message regarding, in accordance with the following behavior inducing conditions:

Figure 21 is a diagram for explaining the process of extracting and determining actions by the notification control unit 253 in a modified example of this information processing system. The action elicitation message table T3 in Figure 21 associates the current recommended action, a response to the recommended action, the intention of the action elicitation message, and an example message.

(Modified example of behavior induction condition 1)
The notification control unit 253 according to this modification determines that when the current recommended behavior is none, the degree of ease of execution is lower than the desired behavior and is in the lower left region of the behavior curve in the detected behavior change progress. A behavior associated with a psychological index is determined as a recommended behavior.

In the example shown in the action-inducing message table T3 of FIG. 21, the first row corresponds to an application example of a modification of the behavior-inducing condition 1. As shown in the action-inducing message table T3, the notification control unit 253 outputs an action-inducing message recommending action 4 when the current recommended action is none.

As shown in the distribution map G5 of FIG. 10, data point A24 indicating the psychological index associated with behavior 4, which is walking at a rate of 12,000 steps per day at behavior change progress level 2, is lower than the behavior curve. It is understood that it is located on the lower left side.

FIG. 22 is a diagram illustrating another screen example including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D8 includes a message M8, a button B1, and a button B2. Button B1 and button B2 are as described above with reference to FIG. 12. The notification control unit 253 may output a message such as message M8 shown on screen D8 as the message inducing action 4.

By pressing button B2, the user can indicate his or her disagreement with the execution of the induced action.

The notification control unit 253 according to this modification obtains a response to the action-inducing message notified to the user in S209 from the user terminal 10, and proceeds to S211.

Next, if the user's response to the action-inducing message is consent, the notification control unit 253 according to this modification changes the current recommended action to the action related to the notified action-inducing message. Further, the notification control unit 253 causes the storage unit 210 or the storage unit 110 to store a response to the action-inducing message by the user.

Further, the notification control unit 253 according to the present modification determines that when the user's response is disapproval, the degree of ease of execution is higher than the target behavior in the detected behavior change progress, and the behavior curve is also in the upper right area. Redetermine either the behavior associated with the located psychological index or the target behavior as the recommended behavior. The notification control unit 253 outputs a second behavior inducing message that is a message inducing the re-determined recommended behavior, and displays it on the operation display unit 190 (S211).

In the example shown in FIG. 21, the second row of the action-inducing message table T3 corresponds to another application example of the modification of the behavior-inducing condition 1. As shown in the action-inducing message table T3, the notification control unit 253 recommends action 3 when the current recommended action is action 4 and the response to the action-inducing message for action 4 is disapproval. Output an action-inducing message.

FIG. 23 is a diagram illustrating another example screen including an action-inducing message displayed on the operation display unit 190 of the user terminal 10. Screen D9 includes a message M9, a button B1, and a button B2. Button B1 and button B2 are as described above with reference to FIG. 12.

The notification control unit 253 according to this modification may output a message such as message M9 shown on screen D9 as a second action inducing message when there is a response of disagreement to the message inducing action 4. good. It is understood that the message M9 is an action-inducing message in which the recommended action is walking 10,000 steps a day, which is the desired action. Furthermore, as shown in FIG. 23, the message M9 is a message that suggests that the user has been given a recommended action that is lower in intensity than the action that was induced in the initially notified message. It may be in text.

In addition, when the user indicates disapproval of the second behavior inducement message, the notification control unit 253 sends a message that has a higher degree of ease of execution based on the detected behavior change progress and is located above the behavior curve to the right. A notification of a behavior-inducing message for behavior associated with a psychological index located in the area may be provided.

Next, the process advances to S113.

Modifications of this information processing system have been described above with reference to FIGS. 20 to 23. According to this modification, the notification control unit 253 of the information processing device 20 determines, as the recommended action, an action that has a lower degree of ease of execution than the desired action and is more likely to be rejected. The notification control unit 253 notifies the action-inducing message of the recommended action, and if disagreement is indicated as a response to the message, the notification control unit 253 sends a message regarding the desired action or an action that is easier to perform than the desired action to a second action. Notify as an action-inducing message. As a result, after the user has expressed disapproval of the action related to the message that was initially notified, the user is notified of a message related to the action that is less easy to perform than the action concerned, so that the user can decide to take the action related to the newly notified message. It becomes easier to accept implementation.

<5. Hardware configuration example>
An embodiment of the present invention has been described above. The above-mentioned process of detecting the progress of behavior change based on psychological indicators and determining the behavior related to the action-inducing message based on the psychological indicators by the information processing apparatus 20 is performed by software and hardware of the information processing apparatus 20. This will be realized through collaboration with An example of the hardware configuration of the information processing device 20 according to an embodiment of the present invention will be described below.

Note that the hardware configuration example of the information processing device 20 described below is only an example of the hardware configuration of the information processing device 20. Therefore, with respect to the hardware configuration of the information processing device 20, unnecessary configurations may be deleted from the hardware configuration of the information processing device 20 described below, or new configurations may be added.

FIG. 24 is a diagram showing an example of the hardware configuration of the information processing device 20 according to an embodiment of the present invention. The information processing device 20 includes a CPU 1001, a ROM 1002, a RAM 1003, an internal bus 1004, an input/output interface 1010, a display device 1011, an input device 1012, an audio output unit 1013, a storage device 1014, and a drive 1015. , a network interface 1016, and an external interface 1017.

The CPU 1001 functions as an arithmetic processing device and a control device, and controls overall operations within the information processing device 20 according to various programs. For example, the functions of the control unit 250 can be realized by the CPU 1001 working together with a ROM 1002, a RAM 1003, and software, which will be described later.

The ROM 1002 stores programs used by the CPU 1001, calculation parameters, and the like. The RAM 1003 temporarily stores programs used in the execution of the CPU 1001 and parameters that change as appropriate during the execution.

The CPU 1001, ROM 1002, and RAM 1003 are interconnected by an internal bus 1004, and are further connected to a display device 1011, an input device 1012, an audio output unit 1013, a storage device 1014, a drive 1015, a network interface 1016, and It is connected to external interface 1017.

The display device 1011 is, for example, a display device such as a CRT display device, a liquid crystal display (LCD), or an OLED device, and converts video data into video and outputs the video. Further, the input device 1012 may include a mouse, a keyboard, a touch panel, a button, a microphone, a sensor, a switch, a control circuit, and the like. Furthermore, the audio output unit 1013 is an audio output device such as a speaker or headphones, and converts audio data into audio and outputs the audio.

The storage device 1014 is a data storage device configured as an example of the storage section 110 and the storage section 210 according to this embodiment. The storage device 1014 may include a storage medium, a recording device that records data on the storage medium, a reading device that reads data from the storage medium, a deletion device that deletes data recorded on the storage medium, and the like. The storage device 1014 is configured of, for example, an HDD (Hard Disk Drive), an SSD (Solid State Drive), or a memory having an equivalent function. This storage device 1014 drives storage and stores programs executed by the CPU 1001 or various data.

The drive 1015 is a reader/writer for a storage medium, and is built into the information processing device 20 or attached externally. The drive 1015 reads information stored in a removable storage medium such as an attached magnetic disk, optical disk, magneto-optical disk, or semiconductor memory, and outputs it to the RAM 1003. Drive 1015 can also write information to removable storage media.

The network interface 1016 is, for example, a communication interface configured with a device for connecting to a communication network such as the Internet. Further, the network interface 1016 may be a communication device compatible with a wireless LAN (Local Area Network) and/or a wired LAN.

The external interface 1017 is a connection for connecting an external connection device such as a USB (Universal Serial Bus) port, an IEEE1394 port, a SCSI (Small Computer System Inter Data Point Ace) port, an RS-232C port, or an optical audio terminal. A connection interface consisting of ports.

<6. Summary＞
Although preferred embodiments of the present invention have been described above in detail with reference to the accompanying drawings, the present invention is not limited to such examples. It is clear that a person with ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea stated in the claims. It is understood that these also naturally fall within the technical scope of the present invention.

For example, in the above embodiment, an example has been described in which the user's degree of motivation to accomplish an action and the ease of execution of the action are used as psychological indicators. However, the present invention is not limited to such examples. For example, a psychological index may be replaced with another psychological index, or another psychological index may be added. For example, motivation level is an index that indicates the user's level of motivation for his or her actions, so similar indicators such as the user's progress in changing behavior or the level of self-efficacy can be obtained using a survey method, and can be used as a psychological index. may be used.

Further, in the embodiment described above, an example has been described in which the notification control unit 253 outputs a message related to the determined action and displays it on the operation display unit 190 of the user terminal 10. However, the message data may be stored in the storage unit 110 of the user terminal 10 in advance. In this case, the notification control unit 253 may notify the user terminal 10 of instructions for a message to be displayed on the operation display unit 190. The operation display unit 190 may output various messages based on message data stored in advance in the storage unit 110 in accordance with instructions from the notification control unit 253.

Further, in the above, an example has been described in which the behavioral change progress is a type of statistical amount of psychological indicators possessed by a plurality of users for each of a plurality of behaviors. More specifically, the progress of behavior change is determined by clustering the results of a survey conducted on multiple users, and calculating the average value of psychological indicators for each group obtained as a result of clustering by behavior type (different behavioral intensity). An example of data associated with each activity (behavior) was explained. However, the behavioral change progress level may be set using other methods. For example, the response results of each user may be used as one behavioral change progress level without clustering the response results of a plurality of target users who conducted the questionnaire. Alternatively, the behavioral change progress level may be set based on expert knowledge or the like.

Furthermore, in the embodiment described above, the notification control unit 253 gives the user who is using the user terminal 10 which one based on the psychological index that the user has regarding the achievement of each of the plurality of actions of the user himself/herself. The decision was made to decide whether to be notified of messages related to the action. However, the notification control unit 253 may, for example, notify the user terminal 10 of the achievement of each of a plurality of actions by the user using the user terminal 10 based on psychological indicators held by other users different from the user. You may decide to take action to notify a message to users who are using the service.

Further, in the above embodiment, an example in which each of the plurality of actions is the same type of action with different strengths has been mainly described. More specifically, each of the multiple actions includes walking with a different number of steps per day (walking an average of 3,000 steps per day, walking an average of 7,000 steps per day, walking an average of 10,000 steps per day, and walking an average of 12,000 steps per day). I explained an example of walking (steps). However, the application of the present invention is not limited to this example. For example, the plurality of actions may be different types of actions whose action strengths are not uniformly compared. For example, in an example where the present invention is applied to the field of environmental protection, the plurality of actions are of different types, such as "purchasing locally produced vegetables for local consumption," "purchasing soybean products," and "purchasing products with near expiry dates." It may be the action of

Further, the steps in the processing of the operations of the user terminal 10 and the information processing device 20 according to the present embodiment do not necessarily need to be processed in chronological order in the order described as the explanatory diagram. For example, each step in processing the operations of the user terminal 10 and the information processing device 20 may be processed in a different order from the order described in the explanatory diagram, or may be processed in parallel.

Furthermore, it is also possible to create one or more computer programs for causing the hardware such as the CPU, ROM, and RAM built in the user terminal 10 and the information processing device 20 described above to exhibit the functions of the information processing system according to the present embodiment. be. Also provided is a computer readable storage medium storing the one or more computer programs.

Further, the effects described in this specification are merely explanatory or illustrative, and are not limiting. In other words, the technology according to the present invention can have other effects that are obvious to those skilled in the art from the description of this specification, in addition to or in place of the above effects.

10 User terminal 110 Storage unit 130 Communication unit 150 Control unit 170 Sensor unit 190 Operation display unit 20 Information processing device 210 Storage unit 230 Communication unit 251 Progress detection unit 253 Notification control unit 30 Network

Claims (21)

an acquisition unit that acquires, for each of a plurality of behaviors, a psychological index that indicates a user's mental state regarding the achievement of the behavior;
a notification control unit that determines which of the plurality of behaviors to notify the user of a message regarding, based on the psychological indicator acquired for each of the plurality of behaviors by the acquisition unit;
The psychological indicators include a willingness level indicating a level of willingness of the user to accomplish the behavior, and an ease of execution indicating a level of ease of execution of the behavior by the user;
The notification control unit is an information processing device that extracts behaviors for which both the motivation level and the ease of execution obtained for each of the multiple behaviors exceed a motivation threshold and an ease threshold, respectively, and determines to notify a message regarding the extracted behavior . an acquisition unit that acquires, for each of the plurality of actions, a psychological index indicating the user's psychology toward achieving the action;
a notification control unit that determines, based on the psychological index acquired for each of the plurality of behaviors by the acquisition unit, to notify the user of a message to induce which of the plurality of behaviors; and,
a progress detection unit that detects a behavior change progress level to which the user belongs based on a behavior change progress level indicating a type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions; ,
Equipped with
The information processing device, wherein the notification control unit determines an action to notify the user of the message based on the behavioral change progress detected by the progress detection unit. The psychological index includes a degree of motivation indicating the degree of the user's willingness to accomplish the action, and a degree of ease of execution indicating the degree of ease of the user performing the action.
The information processing device according to claim 2 . The notification control unit compares the psychological index acquired for each of the plurality of actions with a predetermined threshold, thereby determining which of the plurality of actions a message should be notified to the user. decide,
The information processing device according to claim 3 . The information processing apparatus according to claim 4 , wherein the predetermined threshold includes a motivation threshold representing the motivation threshold and an ease threshold representing the execution ease threshold. The notification control unit extracts an action in which both the motivation level and the ease of execution obtained for each of the plurality of actions exceed the motivation threshold and the ease threshold, respectively;
determining the notification of messages regarding the extracted actions;
The information processing device according to claim 5 . The notification control unit sets a behavior curve that defines an association between the motivation threshold and the ease threshold;
determining an action for notifying the message based on the relationship between the action curve, the motivation level, and the execution ease;
The information processing device according to claim 1 or 6 . The notification control unit sets the behavior curve so that the higher the motivation threshold, the lower the ease threshold, and the higher the ease threshold, the lower the motivation threshold.
The information processing device according to claim 7 . The notification control unit extracts the behavior using a combination of the motivation threshold and the ease threshold located on the behavior curve as the predetermined threshold.
The information processing device according to claim 8 . The information processing apparatus according to claim 1, wherein the message regarding the action is a message to induce the action to the user. a progress detection unit that detects a behavior change progress to which the user belongs based on a behavior change progress indicating a type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions; Be even more prepared,
The notification control unit determines an action to notify the user of the message based on the behavioral change progress detected by the progress detection unit.
The information processing device according to claim 10 . The behavioral change progress level is a type based on the statistics of the psychological indicators possessed by a plurality of users for each of the plurality of actions.
The information processing device according to claim 2 or 11 . The progress detection unit acquires the value of the psychological index that the user has for at least one of the plurality of actions,
Among the behavioral change progresses that are associated with the first behavior, the behavioral change progress that is associated with the psychological index value that is closest to the acquired psychological index value for the first behavior. , detected as the behavioral change progress to which the user belongs;
The information processing device according to claim 2 or 11 . The notification control unit acquires the psychological indicators associated with each of the plurality of behaviors in a behavior change progress to which the user belongs as psychological indicators indicating a psychology of the user with respect to each of the plurality of behaviors.
The information processing device according to claim 13 . The plurality of actions are the same type of action with different strengths,
The acquisition unit acquires a physical indicator indicating the performance of the behavior of the user,
The notification control unit determines, from among the extracted actions, an action whose strength exceeds the track record indicated by the physical index as the action for which the message is to be notified.
The information processing device according to claim 1. The information processing apparatus according to claim 1, wherein the acquisition unit acquires the psychological index of the user based on a questionnaire response result from the user. The acquisition unit acquires the user's response to the execution of the behavior induced in the message regarding the behavior,
When the response indicates the user's disagreement with the execution of the action, the notification control unit may select one of the plurality of actions associated with the psychological index that has a higher ease of execution than the action. determine notification of messages regarding other actions of;
The information processing device according to claim 16 . computer,
an acquisition unit that acquires, for each of the plurality of actions, a psychological index indicating the user's psychology toward achieving the action;
a notification control unit that determines which of the plurality of actions a message is to be notified to the user based on the psychological index acquired for each of the plurality of actions by the acquisition unit ; ,
The psychological index includes a degree of motivation indicating the degree of the user's willingness to accomplish the action, and a degree of ease of execution indicating the degree of ease of the user performing the action,
The notification control unit extracts an action in which both the motivation level and the ease of execution obtained for each of the plurality of actions exceed a motivation threshold and an ease threshold, respectively, and generates a message regarding the extracted action. A program for determining notifications and functioning as an information processing device . computer,
an acquisition unit that acquires, for each of the plurality of actions, a psychological index indicating the user's psychology toward achieving the action;
a notification control unit that determines, based on the psychological index acquired for each of the plurality of behaviors by the acquisition unit, to notify the user of a message to induce which of the plurality of behaviors; and,
a progress detection unit that detects a behavior change progress level to which the user belongs based on a behavior change progress level indicating a type of relationship between each of the plurality of actions and the psychological index of the user with respect to the achievement of each of the plurality of actions; ,
Equipped with
A program for causing the notification control unit to function as an information processing device that determines an action to notify the user of the message based on the behavioral change progress detected by the progress detection unit. For each of the plurality of actions, obtaining a psychological index indicating the user's psychology toward achieving the action;
Based on the psychological index acquired for each of the plurality of actions, determining which of the plurality of actions a message regarding which one of the plurality of actions should be notified to the user;
including;
The psychological index includes a degree of motivation indicating the degree of the user's willingness to accomplish the behavior, and a degree of ease of execution indicating the degree of ease of the user performing the behavior,
Determining which of the plurality of actions the user should be notified of the message regarding which of the plurality of actions is determined by determining whether both the degree of motivation and the degree of ease of execution obtained for each of the plurality of actions are respective motivation thresholds. and a computer-implemented information processing method, the method comprising: extracting actions exceeding an ease threshold; and determining notification of a message regarding the extracted actions . For each of the plurality of actions, obtaining a psychological index indicating the user's psychology toward achieving the action;
detecting a behavior change progress level to which the user belongs based on a behavior change progress level that indicates a type of relationship between each of the plurality of actions and the user's psychological index with respect to the achievement of each of the plurality of actions;
Determining which of the plurality of actions a message is to be notified to the user based on the detected behavioral change progress;
An information processing method performed by a computer, including:

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