JP7409735B1 - Operational design document creation device - Google Patents

Abstract

[Challenge] Create more accurate operational design materials in line with user needs and requirements. [Solution] The operation design document creation device 1 of the present invention uses unique operation item information, unique operation configuration information, and unique operation system information unique to a user 4 of an operation design of a corporate information system as unique operation information. an individual area database 121 stored in association with the identification number of user 4; a common area database 122 storing common operational information common to user 4; and system overview information, system configuration information, and operation information of user 4. An operation design document is created based on the input processing unit 114 into which system information is input as operation design information, the operation design information, the unique operation information of the individual area database 121, and the common operation information of the token recording unit 120. It has a creation processing unit 119. [Selection diagram] Figure 1

Description

The present invention relates to an operation design document creation device.

Regarding a technology for creating operation design materials used in the operation of a corporate information system, Patent Document 1 describes an operation requirements DB that stores operation work items, operation requirements, and service levels, and a design method that displays the contents of the operation requirements DB on a screen. A technique is disclosed that includes a means for inputting items and a data processing means for calculating costs and creating a design document based on the inputted design items.

As a result, according to the technology of Patent Document 1, it is possible to minimize the omission of items that should be considered in the upstream process of operation design, improve the quality of operation design, and reduce the number of steps for reexamination and correction in the operation phase. It is now possible.

Japanese Patent Application Publication No. 2009-75961

By the way, in the technique of Patent Document 1, the contents of the operational requirements DB are displayed on the screen and design items are input, so the input information is limited to the contents of the operational requirements DB. Therefore, there is room for further improvement in that it is difficult to create highly accurate design documents that meet the unique needs and requirements of users who receive design documents.

The present invention has been made in view of the above circumstances, and its purpose is to provide an operation design document creation device that can create more accurate operation design documents that meet the needs and requirements of users. It is.

As a result of intensive studies to solve the above problems, the inventors of the present invention have developed an individual area database that stores user-specific specific operational information and a common area database that stores common operational information that is common to users. It has been found that the above objectives can be achieved by integrating the above information and creating operational design materials. The present inventors have now completed the present invention. Specifically, the present invention provides the following.

In the present invention, unique operational item information, unique operational configuration information, and unique operational system information unique to a user of an operational design of a corporate information system are stored as unique operational information in association with an identification number of the user. Individual area database,
a common area database storing common operational information common to the users;
an input processing unit into which the user's system overview information, system configuration information, and operation system information are input as operation design information;
a creation processing unit that creates operation design materials based on the operation design information, the unique operation information of the individual area database, and the common operation information of the common area database;
This is an operation design document creation device with

According to the present invention, an individual area database stores user-specific specific operational information in a form that reflects the user's needs and requirements, and a common area database stores common common operational information necessary for operational design. Since the operational design materials are created by integrating the information from the above, it is possible to create more accurate operational design materials that are in line with the needs and requirements of the users.

According to the present invention, it is possible to create more accurate operational design materials that meet the needs and requirements of users.

FIG. 1 is an explanatory diagram showing the flow of information in the operation design data creation device of this embodiment. FIG. 2 is an explanatory diagram showing the flow of information in the operation design data creation device of this embodiment. FIG. 3 is a block diagram illustrating an example of the hardware configuration of the operation design data creation device of this embodiment. FIG. 4 is an explanatory diagram of the common area database. FIG. 5 is a flowchart of the operation design material creation support program. FIG. 6 is a flowchart of the learning processing routine. FIG. 7 is a flowchart of the material creation processing routine.

Hereinafter, an example of an embodiment of the present invention will be described in detail with reference to the drawings.
(Operation design document creation device 1)
As shown in FIG. 1, the operation design document creation device 1 is an individual system in which user-specific specific operation item information, specific operation configuration information, and specific operation system information are stored in a form that reflects the needs and requirements of the user. The configuration is such that operation design materials are created by integrating information from the area database 121 and the common area database 122 that stores common operation information necessary for operation design.

To give a specific example, the operation design document creation device 1 generates, as unique operation information, unique operation item information, unique operation configuration information, and unique operation system information unique to the user 4 of the operational design of the corporate information system. It has an individual area database 121 that is stored in association with the identification number of the user 4, and a common area database 122 that stores common operational information that is common to the users 4. The common area database 122 stores operational item information, laws/regulations/BESPLA information, various template information, and ledger/list information. Note that Vespla information refers to information regarding best practices, and is information regarding successful cases and success patterns obtained based on practical experience in the operation of corporate information systems.

Here, "corporate information system operational design" is the process of defining operational rules, processes, and systems necessary for stable operation of a corporate information system. Examples of specific operational design include understanding the system overview, designing the system configuration, building an operational system, formulating operational rules, planning monitoring and maintenance, and countermeasures for failures.

"Specific operation item information" is information regarding operation items that differ for each user 4 such as an organization or company of the corporate information system. Specifically, the name, explanation, person in charge, operation system, frequency of implementation, response flow, application form, and list of ledgers to be referenced are exemplified. For example, when designing the operation of a customer management system for a company, there are various operational aspects such as customer registration, changing customer information, withdrawing customers, deleting customer information, responding to inquiries from customers, and responding to complaints from customers. Unique operation item information is information whose implementation frequency and implementation procedure differ depending on the customer's attributes and usage status.

The "specific operational configuration information" is information regarding the configuration necessary for the specific operation of the user 4 in the operational design of the corporate information system. Specifically, these are the hardware configuration, software configuration, network configuration, and data configuration of the operation target, and are information necessary for the operation design user 4 to implement the operation. For example, the hardware configuration to be operated includes one server, two storage devices, and three network devices. As for the software configuration to be operated, the OS is Windows Server 2022, and the DB is Oracle Database 21c. The network configuration to be operated includes an IP address such as 192.168.1.1. As for the data structure to be operated, the database is a customer management database, and the tables are a customer table, a product table, and an order table.

The "specific operating system information" is information regarding an operating system that differs for each user 4 of the corporate information system. Specifically, information aimed at clarifying persons involved in operations such as an operations manager, an operations person, a help desk, a monitoring operator, a hardware maintenance vendor, and an application maintenance vendor is exemplified. For example, when designing the operation of a customer management system for a company, the person in charge of operations will be the person in charge of the customer management department as the person in charge of vendors, the in-house support desk will be in charge of inquiries from users, and the person in charge of detecting system failures. What are the roles and timeframes of the outsourced monitoring operator who handles outsourcing, the hardware maintenance vendor who handles hardware failures and replacements, and the application maintenance vendor who handles vulnerabilities in customer management systems? The summarization of information becomes the specific operating system information.

"Common operation information" is information related to operations commonly used by all users 4. Specifically, examples include operational rules, operational plans, operational procedure manuals, monitoring/maintenance plans, troubleshooting measures, and manuals published by manufacturers. For example, when designing the operation of a customer management system for a company, the operation rules include rules regarding information security, the operation plan includes an operation plan for when the system is stopped, an operation procedure manual includes an operation procedure manual for when the system fails, and a plan for monitoring and maintenance. Plans for monitoring and maintenance of the system, and countermeasures for system failures are common operating information and operating procedures based on manuals published by manufacturers.

To explain the common operation information in more detail, the common operation information includes operation item information, laws/regulations/BESPLA information, various template information, and ledger/list information. "Operation item information" is information regarding items necessary for the operation of the corporate information system. Specifically, it is information that summarizes operational items that commonly occur when using a specific product. "Laws/Regulations/Vespla Information" is information regarding laws, regulations, and best practices related to the operation of corporate information systems. Specifically, this applies to laws and regulations related to information security, laws and regulations related to personal information protection, regulations related to system development, and regulations related to operation. Various template information is information regarding various templates necessary for operation. Specifically, this includes a template for an operation plan, a template for an operating procedure manual, a template for an operation report, a template for an operation record, a template for an operation manual, etc. Ledger/list information is information regarding ledgers and lists necessary for operation. Specifically, these include asset ledgers, software ledgers, network ledgers, data ledgers, operational monitoring ledgers, and operational failure ledgers.

Further, the operation design document creation device 1 includes an input processing unit 114 into which system summary information, system configuration information, and operation system information of the user 4 are input as operation design information, and an operation design information input from the input processing unit 114. and a creation processing unit 119 that creates operational design materials based on the unique operational information of the individual area database 121 and the common operational information of the common area database 122. The input processing unit 114 and the creation processing unit 119 are included in the control unit 11 of the operation design data creation device 1. Input to the input processing unit 114 is performed using the input unit 22 such as a keyboard of the user terminal 2 operated by the user 4. Further, the operation design material created by the creation processing unit 119 is displayed on the output unit 21 such as the display of the user terminal 2.

Here, the "system overview information" is information necessary to understand the overall picture of the corporate information system. Specifically, the system name, purpose, function, user information, introduction period, operational tools to be used, laws/regulations/vespra to be complied with, and operational rules are exemplified. For example, when designing the operation of a customer management system for a company, the system name is customer management system, the purpose of the system is customer information management, and the system functions are customer registration, customer information change, customer withdrawal, customer Delete information, respond to inquiries from customers, respond to complaints from customers, use by company employees as user information, system implementation date is March 2023, reuse existing tools as operational tools, comply with laws and regulations The system is based on ISO27001 as the regulation and in-house operational standards as the operational rule, but this is the system overview information.

"System configuration information" is information regarding the components of the corporate information system, and is classified into hardware configuration, software configuration, and network configuration. For example, the hardware configuration is one server, one database, and 100 clients, the software configuration is Windows Server 2022, the database is Oracle Database 19c, the application is a customer management system, and the network configuration is LAN 100BASE-TX. , WAN is 1 Gbps is the system configuration information. Hardware configuration information includes the number and specifications of materials required for operation and maintenance, software configuration information includes software versions and licenses required for operation and maintenance, and network configuration information includes the network required for operation monitoring and failure response. It is used to understand the flow of devices and packets. Note that it is possible to register the input information as unique operational configuration information.

"Operation system information" is information regarding the organization and personnel responsible for operating the corporate information system, roles, responsibilities, authorities, and response times. Specifically, information aimed at clarifying persons involved in operations such as an operations manager, an operations person, a help desk, a monitoring operator, a hardware maintenance vendor, and an application maintenance vendor is exemplified. For example, when designing the operation of a customer management system for a company, the person in charge of operations is the customer management manager, the person in charge of the customer management department is the person in charge of operations, the internal support desk is in charge of inquiries from users, and the system failure detection system. What are the roles and timeframes of the outsourced monitoring operator who handles outsourcing, the hardware maintenance vendor who handles hardware failures and replacements, and the application maintenance vendor who handles vulnerabilities in customer management systems? The summary of information becomes operational system information. Note that it is possible to register the input information as specific operating system information.

The "operation design data" output from the "operation design data creation device 1" in Figure 1 is used to smoothly agree in advance on the division of operational roles, operational rules, operational items, etc. when introducing a corporate information system. This is a necessary material. Examples include materials such as a master schedule/WBS, a list of agreed matters, an operational requirement definition/operational design document, a list of operational items, an operational flow, and a ledger/list.

A "master schedule" is a document that summarizes the overall schedule of a project. "WBS (Work Breakdown Structure)" is a document that divides a project into parts and summarizes the start and end dates of each work, person in charge, work contents, etc. These documents are necessary to understand the schedule and work content for operational design, and serve as intermediate materials used to promote the project. The "Agreement List" is an intermediate document used to reach an agreement on operating rules, etc. among the parties involved during the project period. The agreed matters are reflected in the operational requirements definition document, operational design document, and operational item list. "Operation requirements definition" is a document that summarizes the requirements necessary for operation. The "operation design document" is a document that summarizes the specific contents of the operation based on the operation requirement definition. The "List of Operational Items" is a document that summarizes the tasks to be performed during operation. "Operation flow" is a document that summarizes the flow of operation. A “ledger/list” is a document that compiles information necessary for operation.

According to the operation design document creation device 1 having the above configuration, the specific operation item information, specific operation configuration information, and specific operation system information specific to the user 4 are stored in a form that reflects the needs and requirements of the user 4. The operation design materials are created by integrating information from the individual area database 121 that has been updated and the common area database 122 that stores common operational information common to all four users. , it is possible to create more accurate operational design materials.

(Operation design document creation device 1 equipped with generation AI)
Next, a case will be described in which the creation processing unit 119 is configured by generation AI (Artificial Intelligence).

As shown in FIGS. 2 and 3, the creation processing unit 119 adapts the specific operational information of the individual area database 121 and the common operational information of the common area database 122 to learning a language model for natural language processing. The data is stored in a normalized state in a unified data format, and operation design materials can be created by combining one or more types of natural language processing based on the individual domain database 121 and the common domain database 122. The system has a support information generation unit 115 that performs learning and adjustment of a language model specialized for the system, and generates support information to support the creation of operational design materials by using the language model according to the content of the prompt. ing. The language model may be stored in a cloud computer or in an information processing device owned by the user 4. When a language model is stored on a cloud computer, it becomes possible to train large datasets and use high-performance computing resources. On the other hand, if the language model is stored in the information processing device of user 4, since the information processing device exists on the user 4 side, security and data availability, that is, the functions required when user 4 needs It is possible to execute processing using a language model with the required quality.

Here, "natural language processing" enables a computer to understand sentences and audio data written in natural language and execute processing according to the purpose. Specifically, we analyze morphological analysis, which adds information such as parts of speech by breaking down natural language into morphemes, which are the smallest units that make up natural language, and analyze the structure and meaning of sentences by analyzing the grammatical structure of natural language. Syntactic analysis to clarify, semantic analysis to understand the meaning of words and sentences by analyzing the meaning of natural language and make logical judgments and inferences, and context to understand natural language while considering the context before and after the sentence. Examples include analysis and intention analysis that extracts the speaker's or writer's intention from a conversation or text using natural language. As a result, "natural language processing" processes natural language by combining processes such as morphological analysis, syntactic analysis, semantic analysis, context analysis, and intention analysis, and provides support information that supports the creation of operational design materials in this embodiment. generation, machine translation, automatic summarization, question answering systems, speech recognition, etc.

A "language model" is a type of probabilistic model used in natural language processing, and is a model for probabilistically predicting how likely a given word or sentence is to occur in natural language. Specifically, language models predict the next word or sentence by calculating the probability of occurrence of a given word string or sentence, or by comparing the probability of occurrence of multiple word strings or sentences. It allows it to automatically generate the most likely words and sentences based on the context.

"Normalized to a unified data format" means that when handling a huge amount of data such as the individual area database 121 or the common area database 122, it is converted into a common format and organized in a unified manner. . When performing machine learning on operational design materials, it is now possible to improve processing efficiency and accuracy by using information such as normalized unique operational information, common operational information, and system overview as input. . "Normalization" is a processing method that eliminates data redundancy and maintains data integrity and consistency by organizing and structuring data in database tables according to certain rules. be.

In the field of natural language processing, "language model" refers to a mathematical model for learning language patterns, grammatical rules, etc., and generating and understanding natural language. For example, the language model used in creating operational design materials is one that has been learned specifically for creating operational design materials, and generates support information when creating operational design materials depending on the content of the prompt. used for.

The "prompt" is information that displays the content to be input, the operation method, etc. to the user 4, and is used by the user 4 to give instructions. "Support information for supporting the creation of operational design materials" is information that makes it possible to streamline the creation of operational design materials and to create and deploy more effective operational design materials.

As mentioned above, "operation design materials" are materials necessary to smoothly agree in advance on the division of operational roles, operational rules, operational items, etc. when introducing a corporate information system.

According to the above configuration, support information corresponding to the content of the prompt is generated using a language model for natural language processing specialized for creating operational design materials, and the user 4 who inputs the content of the prompt Since a variety of support information that suits the user's intentions is provided, high-quality operational design materials that meet the user's 4 requests can be easily created through dialogue with the operational design material creation device 1.

In addition to the support information generation unit 115, the operation design document creation device 1 also includes an activation unit 111, a data collection unit 112, a model learning unit 113, an input processing unit 114, a terminal control unit 116, an information update unit 117, and an update notification unit. It has a section 118, a creation processing section 119, and a communication section 13. The support information generation section 115, the activation section 111, the data collection section 112, the model learning section 113, the input processing section 114, the terminal control section 116, the information updating section 117, the update notification section 118, and the creation processing section 119 are computers. It is included in the control section 11. Some or all of the units included in the control unit 11 may be configured with either hardware or software.

The communication unit 13 is connected to the user terminal 2 operated by the user 4 via the Internet 5 so as to be capable of data communication. Incidentally, data communication between the communication unit 13 and the user terminal 2 is not limited to the Internet 5, and information communication networks such as a dedicated line or a LAN (Local Area Network) may be used, or a short-distance communication network may be used. Bluetooth (registered trademark), which is a wireless communication standard for communication, may be used.

In data communication between the communication unit 13 and the user terminal 2, a dedicated line is preferably used to prevent information leakage. Furthermore, when communicating data via the Internet 5, the communication unit 13 and the user terminal 2 preferably have a VPN (Virtual Private Network) function. When a VPN function is incorporated into the communication unit 13 and the user terminal 2, data communication from the user terminal 2 is routed through the VPN connection, so that it is protected from unauthorized external access and secure communication is ensured. Note that the user terminal 2 and the administrator terminal 7 are information processing devices such as general personal computers, laptop computers, smartphones, and tablet terminals.

The activation unit 111 has a function of enabling data communication only with the authenticated user terminal 2 and administrator terminal 7. Specifically, the activation unit 111 has a function of verifying whether an activation signal transmitted from a specific user terminal 2 or the like matches authentication information set in advance. Examples of the authentication method include an authentication mode that combines one or more authentication factors, such as password authentication, biometric authentication, one-time password authentication, and smart card authentication using a card with an embedded IC chip. As a result, the operation design document creation device 1 can perform data communication only with the authenticated user terminal 2 and administrator terminal 7, making it difficult for information to leak. Note that the activation unit 111 may be connected to each database 121 and 122 of the storage unit 12 to enable data communication only between the authenticated control unit 11 and the databases 121 and 122. In this case, unauthorized access to the databases 121 and 122 from the outside can be prevented.

The data collection unit 112 has a function of collecting information from various websites such as laws and regulations related to information security, laws and regulations related to personal information protection, regulations related to system development, and regulations related to operation. The information collected by the data collection unit 112 is normalized into a unified data format by the information update unit 117 and stored as update information of the common operation information in the common area database 122. As a result, the data collection unit 112 and the information update unit 117 collect and organize data necessary for language model learning and adjustment, and store and update the data in the common area database 122, so that the support information generation unit 115 can perform operational design. This makes it possible to support the creation of materials in accordance with the latest information. Note that the information collection may be performed by the administrator of the operation design data creation device 1 accessing various websites by operating the administrator terminal 7.

Further, the control unit 11 includes an update notification unit 118 that notifies the user 4 of the update of the common operation information when the common operation information is updated by the information update unit 117. Thereby, the operation design material creation device 1 can always provide the user 4 with operation design materials created based on the latest common operation information. As a result, operational risks such as operational design materials violating laws and regulations can be reduced, and by creating operational design materials based on the latest common operational information, more accurate operational design materials can be created. can be created.

The model learning unit 113 has a function of learning and adjusting a language model for natural language processing based on the individual area database 121 and the common area database 122. As a result, the model learning unit 113 is trained and adjusted to become a language model specialized for creating operational design materials, thereby performing more advanced natural language processing and supporting the creation of operational design materials. This enables the support information generation unit 115 to generate support information including high-quality operational design materials.

The input processing unit 114 has a function of converting prompt information indicating the contents of a prompt transmitted from the user terminal 2 or the like into information that is easy to handle for a language model of natural language processing. The terminal control unit 116 has a function of setting the display screens of the user terminal 2 and the administrator terminal 7 to screens suitable for creating operational design materials based on data in a user interface database (not shown).

Further, the operation design document creation device 1 includes an input device 15 connected to an input reception section 1192 and a display device 14 connected to a display control section 1191. Examples of the input device 15 include a keyboard, a mouse, a touch panel, and a voice input device. The display device 14 is exemplified by a liquid crystal display device or the like. As a result, the operation design document creation device 1 can be configured by an information processing device such as a general personal computer, laptop computer, smartphone, or tablet terminal. Note that the operation design document creation device 1 may lack at least one of the input device 15 and the display device 14. In this case, since the input device 15 and the display device 14 are provided in an external terminal (not shown), the operation design data creation device 1 can be used as an operation design data creation server. Furthermore, the operation design material creation device 1 may be used as the user terminal 2, and the user 4 may create the operation design materials in the operation design material creation device 1 while receiving support from the support information.

In this embodiment, a case is described in which the functions of the operation design document creation device 1 are installed in an information processing device, but the invention is not limited to this, and the operation design document creation device 1 is installed in cloud computing. 1 function may be installed. In this case, cloud computing can process a large amount of unique and common operational information by adding computer resources as needed, making faster and more efficient processing possible. Even if the number of users 4 increases significantly, the processing capacity can be easily expanded to cope with the increase.

(Operation design document creation device using blockchain technology 1)
In the operation design document creation device 1, the common operation information stored in the common area database 122 is composed of a plurality of pieces of administrator operation information owned by a plurality of administrators, and the administrator operation information and the administrator are It may be linked by a non-fungible token that is used to prove the uniqueness of a digital asset using technology.

To explain a specific example, the operation design document creation device 1 links administrator operation information (common operation information) and administrator information that identifies the administrator using a non-fungible token that cannot be transferred to another person. It has a token recording unit 120 that attaches the token and records it on the blockchain 8, that is, makes it on-chain. Here, the "non-fungible token" is a digital token representing a specific asset issued on the blockchain 8. Non-fungible means that the token is not exchangeable for other tokens. "Blockchain 8" is a distributed digital ledger technology. Data is divided into sequential data structures called blocks, and each block is linked to form a chain. Each block includes administrator operation information and administrator information, which are multiple transactions, and these data are recorded on the blockchain 8. Blockchain 8 is operated on a decentralized network, and new data (administrator operation information and administrator information) is added or changed based on the agreement among mining participants.

According to the above-mentioned operation design document creation device 1, since the relationship between the administrator operation information constituting the common operation information and the administrator is linked by the non-fungible token, documents and charts constituting the common operation information are included. Even if a large amount of administrator operation information exists, a true administrator who owns the administrator operation information can be accurately specified. As a result, for example, when distributing remuneration to administrators who own administrator operation information according to the utilization rate of administrator operation information, it is possible to distribute remuneration to each administrator with high reliability. .

(Common area database 122)
A case in which remuneration is distributed to administrators who own administrator operation information according to the usage rate of the administrator operation information will be specifically explained using the common area database 122. As shown in FIG. 4, the common area database 122 and the individual area database 121 are stored in the storage unit 12. The storage unit 12 is connected to the control unit 11 for data communication. The storage unit 12 may be composed of a hard disk or a combination of a hard disk and a memory. In the case of a configuration that combines a hard disk and memory, some of the data and indexes used by the database are cached in memory as needed, making it possible to speed up access to the database. Further, the storage unit 12 may store a user database in which various information including identification information for identifying the user 4 and authentication information for authenticating the user 4 is stored. In this case, the activation unit 111 can perform processing such as authentication processing based on data in the user database.

Note that the storage unit 12 may be a data server connected to an information communication network such as the Internet 5, separately from the operation design data creation device 1. Further, the storage unit 12 may be composed of a plurality of data servers provided for each database.

In the common area database 122, various types of information as common operational information (administrator operational information) are normalized into a unified data format and stored. Specifically, the table data items include common operation, token ID, operation name, description, usage rate, reward distribution, and token holder.

Here, the token ID is a unique identifier for identifying a non-fungible token, is used to prove ownership of the non-fungible token, and is a common operation stored in the common area database 122. This is an ID for identifying information (administrator operation information). The usage rate is the rate at which common operational information is actually used, and serves as an index for evaluating the value of common operational information. For example, the usage rate is calculated using indicators such as the number of accesses to the common operational information and the number of downloads. The remuneration distribution is the amount of remuneration distributed to the administrator who provided the common operational information according to the usage rate. Reward distribution is carried out to support the creators and managers of common operational information, and also serves as an incentive to promote the provision of common operational information.

In the common area database 122, for example, if the common operation is "operation item", the token ID is "Token1", the operation name is "system log", the description is "system log information", and the usage rate is "90%". , the reward distribution is "900,000 yen", and the token owner is "administrator A" are stored in a readable manner in association with the token ID. In addition, if the common operation is "Laws/Regulations/Vespra", the token ID is "Token5", the operation name is "Security Regulations", the description is "System security regulation information", the usage rate is "80%", Information such that the reward distribution is "800,000 yen" and the token owner is "Administrator B" is stored in a readable manner in association with the token ID.

(Operation design document creation support program)
As shown in FIG. 3, an activation unit 111, a data collection unit 112, a model learning unit 113, an input processing unit 114, a support information generation unit 115, a terminal control unit 116, an information update unit 117, an update notification unit 118, a creation processing unit 119 and the token recording unit 120 may be constructed of either hardware or software. Each of these units 111 to 120 constitutes at least a part of the control unit 11. When each part 111 to 120 is configured by software, the computer that is the control unit 11 uses a language model for natural language processing specialized for creating operational design materials. It is designed to run an operational design document creation support program that generates support information to support creation.

To give a specific example, the operational design document creation support program normalizes information related to operational design documents into a unified data format so that it can be applied to learning a language model for natural language processing. The computer (control unit 11) of the operation design document creation device 1, which has the individual area database 121 and common area database 122 stored in a By combining one or more types, a language model specialized for creating operational design materials is learned and adjusted, and by using the language model according to the content of the prompt, it supports the creation of operational design materials. This is a program for executing a support information generation processing step for generating support information.

To explain in more detail using FIGS. 5 to 7, as shown in FIG. 5, the operation design material creation support program is executed by the control unit 11, and the control unit 11 performs the learning process (S1) The material creation process (S2) and the update notification process (S3) are apparently executed in parallel by multi-task control. As shown in Figure 6, the learning process involves accessing the websites of various government offices and public institutions periodically or at predetermined timings, and learning information about laws and regulations related to information security, laws and regulations related to personal information protection, regulations related to system development, and operation. Various information such as regulations is collected (S11). Then, it is determined whether the collected information has been updated or new information has been added (S12), and if it has not been updated or added (S12: NO), this routine is ended. On the other hand, if the information has been updated or added (S12: YES), the information is normalized into a unified data format. Then, the common area database 122 is accessed to determine whether a title with the same name as the information exists, and if information with the same name exists, the information is updated by rewriting it with the collected information. On the other hand, if information with the same name exists, the information is added by adding the collected information (S13). Note that information from user 4 is also accepted, and when unique operational information is input from user 4, the unique operational information is updated and added in the common area database 122 in association with the identification number of user 4. .

Next, the control unit 11 executes model learning. Specifically, a language model for natural language processing is learned and adjusted based on the information in the individual area database 121 and the common area database 122 that have been updated to the latest information (S14). As a result, the control unit 11 performs more advanced natural language processing by learning and adjusting the language model so that it becomes a language model specialized for creating operation design materials. It is now possible to generate support information including high-quality operational design materials for support.

As shown in FIG. 7, in the material creation process, it is determined whether there is an access from any terminal including the user terminal 2 operated by the user 4 (S21). If there is no access (S21: NO), this routine ends. On the other hand, if there is access, the terminal requests an activation signal from the terminal, and verifies whether the activation signal sent from the terminal matches authentication information set in advance. For example, authentication is performed using a combination of one or more authentication factors such as password authentication, biometric authentication, and one-time password authentication. Then, based on the result of the authentication, it is determined whether or not the activation was successful (S23), and if it is not successful (S23: NO), this routine is ended.

On the other hand, if the activation is successful (S23: YES), data communication is established with the user terminal 2, and the display screen of the user terminal 2 is set to a screen suitable for creating operational design materials. For example, when a list of terms in operational design materials is displayed on a list screen and a term displayed on the list screen is clicked, a list of templates for various instruction contents and question contents corresponding to the term is displayed. Then, a prompt support screen is displayed that makes it possible to enrich the content of the prompt using this template.

Next, while receiving support on the prompt support screen, the user 4 creates instruction information and question information that will serve as a prompt and sends it from the user terminal 2. Then, the control unit 11 prompts the received instruction information and question information. The information is converted into information that is easy to handle for the language model of natural language processing (S25). It is determined whether the prompt information instructs the creation of operation design materials (S26), and if the content does not instruct the creation of operation design materials (S26: NO), the prompt information and the individual area database 121 Based on the information in the common area database 122 and the information in the common area database 122, support information corresponding to the instructions and questions of the prompt information is generated using a language model specialized for creating operational design materials, and is sent to the user terminal 2. Send (S27). Then, the process is re-executed from S25 and waits until the next prompt information is transmitted from the user terminal 2.

On the other hand, if the content instructs the creation of operation design materials (S26: YES), the operation design materials are created based on the prompt information and the information in the individual area database 121 and the common area database 122, and the user terminal 2 (S28). Then, this routine ends.

The update notification process (S3) executes the data collection process (S11) in the learning process (S1) described above and the process (S12) of determining whether there is an update or addition to the collected information. When information has been updated or new information has been added, a user 4 who desires to be contacted is contacted.

According to the above configuration, support information corresponding to the content of the prompt is generated using a language model for natural language processing specialized for creating operational design materials, and the user 4 who inputs the content of the prompt Since various support information that suits the user's intentions is provided, high-quality operational design materials can be easily created through dialogue with the operational design material creation device 1. Note that the operation design document creation support program may cause the computer to execute the functions of each section 111 to 120 in the control section 11 as processing steps.

According to the operation design material creation support program configured as described above, it is possible to support user 4 in creating operation design materials with high precision in various forms, so that the operation design materials can be created quickly and with high quality. can be created. Furthermore, the information processing device can be made to function as the operation design data creation device 1 by simply installing a program into the information processing device such as a personal computer or a tablet terminal. The program may be distributed in a state recorded on a computer-readable recording medium such as a CD-ROM or USB memory, or may be distributed via a two-way communication network such as the Internet or one-way communication network such as television broadcasting. It may also be distributed.

(Operation design document creation support method)
Some or all of the steps in the operational design material creation support program may be configured by hardware. The operation design document creation device 1, which operates by a combination of software and hardware, executes an operation design document creation support method that includes a support information generation processing step for generating support information to support the creation of operation design materials. .

Specifically, the operation design document creation device 1 is in a state in which information related to the operation design document is normalized into a unified data format so that it can be applied to learning a language model for natural language processing. It has an individual area database 121 and a common area database 122, which are stored in . The operation design document creation support method executed by the operation design document creation device 1 creates operation design documents by combining one or more types of natural language processing based on the individual area database 121 and the common area database 122. A language model specialized for the process is learned and adjusted, and the language model is used according to the content of the prompt to generate support information to support the creation of operational design materials. ing. Furthermore, this operation design material creation support method may include processing steps for realizing the functions of each section 111 to 120 of the operation design material creation device 1.

Note that within the scope of the idea of the present invention, those skilled in the art will be able to come up with various changes and modifications. Therefore, it is understood that these changes and modifications fall within the scope of the present invention. For example, a person skilled in the art may appropriately add, delete, or change the design of the above-mentioned embodiments, or may add, omit, or change the conditions of a process. It is within the scope of the present invention as long as it has the following.

1 Operation design document creation device 11 Control unit 111 Activation unit 112 Data collection unit 113 Model learning unit 114 Input processing unit 115 Support information generation unit 116 Terminal control unit 117 Information update unit 118 Update notification unit 119 Creation processing unit 12 Storage unit 121 Individual Area database 122 Common area database 13 Communication unit 14 Display device 15 Input device 2 User terminal 4 User 5 Internet 7 Administrator terminal 8 Block chain (distributed ledger)

Claims (4)

Unique operation item information, unique operation configuration information, and unique operation system information unique to a user of the operation design of a corporate information system are stored as unique operation information in an individual area database in association with the user's identification number. ,
a common area database storing common operational information common to the users;
an input processing unit into which the user's system overview information, system configuration information, and operation system information are input as operation design information;
a creation processing unit that creates operation design materials based on the operation design information, the unique operation information of the individual area database, and the common operation information of the common area database;
An operational design document creation device with an information update unit that updates the common operation information stored in the common area database to the latest information;
The operation design document creation device according to claim 1, further comprising an update notification section that notifies the user of the update of the common operation information when the common operation information is updated by the information update section. The common operation information stored in the common area database consists of a plurality of administrator operation information owned by a plurality of administrators, and the administrator operation information and the administrator are digitally stored using blockchain technology. The operation design document creation device according to claim 1, wherein the device is linked by a non-fungible token used to prove the uniqueness of an asset. The creation processing unit is
A state in which the unique operational information of the individual area database and the common operational information of the common area database are normalized into a unified data format so as to be applied to learning a language model for natural language processing. It is stored in
By combining one or more types of natural language processing based on the individual domain database and the common domain database, learning and adjustment of a language model specialized for creating the operation design materials is performed, and the language model 2. The operation design data creation device according to claim 1, further comprising a support information generation unit that generates support information for supporting the creation of the operation design data by using the information in accordance with the contents of a prompt.