JP7331491B2 - system - Google Patents

Description

The present invention relates to systems, server devices, and programs.

Patent document 1 discloses a device or the like that can prevent the loss of a forgotten item even when an MFP installed in a store or the like has an item left behind such as an original, a printed matter, a recording medium, or change. The device is configured as follows. That is, the MFP installed in the store includes a CPU, and under the instruction of the CPU, communication with the MFP is possible when an item left behind by a user using the MFP is detected by an item left behind detection sensor. A technology is described that includes transmission means for transmitting information about left-behind items to a POS terminal and a handy terminal connected to a mobile terminal.

In addition, the system described in Patent Document 2 is configured as follows for the purpose of providing a searching object support system that makes it possible to request an arbitrary third party to search for a searching object. That is, the client communication terminal sends a search request accompanied by information for specifying the item to be searched for and information for determining the area in which to search for the item to the search-item support server through the communication network. The search-object support server generates a search request mail accompanied by characteristic information of the search object based on the received information for identifying the search object, and based on the received information for determining the area to search for the search object. to determine the area to search for the object. The search support server acquires the mail addresses of the communication terminals to be managed in the area where the search for the object is to be made from the management device of the telecommunications carrier, and sends search request mails to all of the acquired mail addresses. is transmitted over a communication network.

JP 2016-215520 A JP 2013-109685 A

If a user who has left an item left behind in a space reserved for each hour and available in a locked state can receive the item from the space while the space is being used by another user. , it will take time for other users.
SUMMARY OF THE INVENTION It is an object of the present invention to provide a management system and the like that can prevent other users from taking time and effort when handing over forgotten items in a space reserved for each hour.

The invention according to claim 1 comprises a booth that forms a space that can be reserved and used in a locked state, a storage that is provided in the space and stores items left behind in the space, and the storage an outer door capable of opening and closing the cabinet from outside the booth; an outer locking means capable of locking the outer door; and external unlocking means for unlocking.
According to a second aspect of the invention, reception means receives a report from a user who has reserved and used the space in the past that he or she has left an item in the space, and an unlocking means for unlocking the external locking means. 2. The system according to claim 1, further comprising determining means for determining a condition, wherein said external unlocking means unlocks said external locking means when said unlocking condition is satisfied.
The invention according to claim 3 is the system according to claim 2, wherein the determining means determines the unlocking condition according to the type of the reported forgotten item received by the receiving means.
According to the fourth aspect of the present invention, there is provided a reception means for receiving a report that a user who has reserved and used the space in the past has left an item in the space, and the report received by the reception means. a judgment means for judging whether or not a left-behind item exists among the left-behind objects in the space; and when the judgment means judges that the left-behind item exists, the reported user has the said left-behind item. and notification means for notifying that the booth has been left behind, wherein the external unlocking means unlocks the external locking means when the user notified by the notification means comes to the booth. In addition to grasping the characteristics of the lost item, the grasped characteristics of the forgotten item and the characteristics of the reported lost item are used to make a judgment, and the judgment means is a photographing means for photographing the inside of the storage. 2. The system of claim 1, wherein the image is used to characterize the misplaced object .
The invention according to claim 5 comprises a receiving means for receiving a report that an item was left behind in the space from a user who reserved and used the space in the past, and a left item reported in the report received by the receiving means. a determination means for determining whether or not there is an item left behind in the space; and when the determination means determines that the item is present, the reported user has the reported item left behind. the external unlocking means unlocks the external locking means when the user notified by the notification means comes to the booth; In addition to grasping the characteristics of an object, a determination is made using the grasped characteristics of the left-behind item and the reported characteristics of the left-behind item, and the determining means uses the space after the user who made the notification. 2. The system according to claim 1, wherein the image captured by the user is used to grasp the features of the misplaced object.
According to a sixth aspect of the present invention, the determination means sets a determination condition for determining whether or not the reported left-behind item is present among the left-behind items according to the type of the reported left-behind item. 6. A system according to claim 4 or 5 , wherein the system is modified.
According to a seventh aspect of the invention, there is provided an inner door capable of opening and closing the storage from within the space, an inner locking means capable of locking the inner door, and a device for storing the misplaced article in the storage. 2. The system according to claim 1, further comprising internal unlocking means for remotely unlocking said internal locking means.
According to an eighth aspect of the invention, there is provided a receiving means for receiving a report that a user who has reserved and used the space in the past has left an item in the space, and when the receiving means receives the report, a notifying means for notifying another user who is using the space after the user who made the report to request that the object left behind in the space be put in the storage box; 8. The system according to claim 7 , wherein the locking means unlocks the inner locking means after the notification means has notified.

According to the invention of claim 1, a user who has used a space that can be reserved and used in a locked state in the past and left an item behind, for example, when another user is using the space, It is possible to prevent the other user from taking time and effort as compared with the case of entering and receiving.
According to the invention of claim 2, it is possible to suppress handing over a forgotten item to a person who is not the true owner, compared to the case where the unlocking condition is not determined, for example.
According to the invention of claim 3, compared to the case where the unlocking condition is not determined according to the type of the lost item, for example, regardless of the type of the lost item, the delivery to the true owner with high accuracy and the user's convenience can be achieved. It is possible to achieve both.
According to the invention of claim 4 , compared with the case where the user notified by the notification means does not come to the booth, the left-behind property can be handed over to the true owner with high accuracy. In addition, compared with the case where a person makes a judgment, for example, it is possible to judge whether or not the reported lost item exists among the left behind items without troubling human hands. In addition, compared to the case where the manager goes to the booth and takes a picture, the feature of the left-behind item can be easily grasped.
According to the invention of claim 5, compared with the case where the user notified by the notification means does not come to the booth, for example, the lost item can be handed over to the true owner with high accuracy. In addition, compared with the case where a person makes a judgment, for example, it is possible to judge whether or not the reported lost item exists among the left behind items without troubling human hands. In addition, compared to the case where the administrator goes to the booth and takes a picture, it is possible to grasp the features of the left-behind item at a low cost.
According to the sixth aspect of the present invention, it is possible to determine with high accuracy whether or not the declared lost item exists among the left-behind items, as compared with the case where the determination condition is not changed according to the type of the left-behind item. can be done.
According to the invention of claim 7 , compared with the case where the inner locking means capable of locking the inner door is not provided, the left-behind article can be stored safely.
According to the eighth aspect of the invention, compared with the case where the internal locking means is not unlocked after the notification means has notified, for example, it is possible to prevent objects other than those left behind from being put into the storage. can.

It is a figure which shows roughly an example of the whole structure of a management system. FIG. 2 is a diagram schematically showing an example of the configuration of a skeleton that constitutes a time rental space that is rented to a user; It is a figure which shows an example of the hardware constitutions of a user terminal. It is a figure which shows an example of the hardware constitutions of the server which comprises a management system. It is a figure which shows an example of a structure of the time rental space which comprises a management system. It is a figure which shows an example of the software configuration of a space management server. 6 is an example of a flowchart showing delivery processing performed by a delivery control unit; It is a figure which shows roughly an example of the frame|body which concerns on 2nd Embodiment. FIG. 12 is a diagram showing an example of a software configuration of a space management server according to the second embodiment; FIG. FIG. 10 is an example of a flowchart showing delivery processing performed by a delivery control unit according to the second embodiment; FIG.

Hereinafter, embodiments will be described in detail with reference to the accompanying drawings.
<First embodiment>
[Overall configuration of management system]
FIG. 1 is a diagram schematically showing an example of the overall configuration of a management system 1. As shown in FIG.
As shown in FIG. 1 , the management system 1 is composed of various terminals connected to a cloud network 2 .
FIG. 1 shows, as examples of the terminals that make up the management system 1, a plurality of hourly rental spaces 3, a plurality of user terminals 4 carried by individual users of the hourly rental spaces 3, and individual hourly rental A reservation management server 5 that manages reservations for the space 3 is shown. In addition, as an example of terminals constituting the management system 1, a space management server 6 that manages the usage status of each hourly rental space 3, a billing management server 7 that manages billing to users, and the hourly rental space 3 are used. A member management server 8 for managing information on members who can participate is shown.
Note that the hourly rental space 3 in this embodiment can be used 24 hours a day, 365 days a year, except for the time used for maintenance or the like.

In the case of FIG. 1, one server is prepared for each purpose (by function), but a plurality of servers may be prepared for each purpose. Also, one server may share a plurality of purposes (functions).
The business operator that provides the hourly rental service of the hourly rental space 3 may be single or plural. For example, different business operators may share the management of reservations, the management of room entry/exit and room usage status, the management of billing of usage charges to users, and the management of members registered as users. It should be noted that management for one purpose (function) may be provided jointly by a plurality of business operators.
Also, a plurality of servers may be prepared for one purpose (function). When a single business operator prepares a plurality of servers for one purpose (function) or prepares a plurality of servers corresponding to a plurality of purposes (functions), they can be connected via an intranet.
Moreover, the hourly rental space 3 may be provided not only by a single business operator but also by a plurality of business operators.
In other words, the management system 1 may be implemented as a collection of services provided by multiple businesses.

In this embodiment, an electronic key is used for locking and unlocking. The electronic key is stored in the user terminal 4 or an IC (Integrated Circuit) card (not shown) compatible with near field communication. When using the user terminal 4 as an electronic key, the electronic key is provided from the reservation management server 5 to the user terminal 4 after the reservation is confirmed. When an IC card is used as an electronic key, the reservation management server 5 distributes an IC card containing the electronic key after the reservation is confirmed.
In the case of an electronic key, it is possible to freely determine the effective time for locking and unlocking. It is also possible to issue a plurality of electronic keys required for using one hourly rental space 3 for the same time zone.
A plurality of physical keys may be prepared for each reserved time so that the hourly rental space 3 can be locked or unlocked. Also, user authentication may be used instead of keys, or may be used as means to supplement electronic or physical keys.

The reservation management server 5 manages, for example, a registration list 51 in which available hourly rental spaces 3 are registered, and a reservation list 52 that manages allocation of reserving persons who wish to use individual hourly rental spaces 3 .
In the case of this embodiment, the reservation management server 5 accepts reservations for the hourly rental space 3 24 hours a day, 365 days a year, except for the time reserved for maintenance. It also issues an electronic key to the user terminal 4 and performs authentication processing as necessary. Note that the authentication process may be performed on the space management server 6 side.

The space management server 6 manages, for example, information 61 for managing entry/exit information for each hourly space 3 and information 62 on the usage status of each hourly space 3 . In addition, the space management server 6 communicates with an authentication unit 32A (see FIG. 2) arranged in a skeleton 30 (see FIG. 2) which forms the hourly rental space 3, and determines whether or not the user is permitted to enter the room. It also has a function to manage In addition, the space management server 6 has a function of communicating with the operation unit 32B (see FIG. 2) arranged on the frame 30 (see FIG. 2) and managing whether or not to unlock the storage cabinet outer door 37, which will be described later. also have Space management server 6 communicates with reservation management server 5 in relation to these managing functions.
In addition, the space management server 6 has a function of collecting information from various devices 31 arranged in the hourly rental space 3 and executing control of the various devices 31 .
Although the space management server 6 is connected to the cloud network 2 in the example of FIG.

The billing management server 7 has a function of issuing a bill for each member (which may be a natural person or a corporation) based on reservation information, user information, room entrance/exit information, etc. . The billing management server 7 acquires reservation information from the reservation management server 5 , room entrance/exit information from the space management server 6 , and member information from the member management server 8 .
The member management server 8 manages registered member information and user information. If the member is a natural person, the member and the user are the same. On the other hand, if the member is a corporation, individual users are registered and managed for each member.

FIG. 2 is a diagram schematically showing an example of the configuration of a skeleton 30 that constitutes a time rental space 3 rented to a user.
The hourly rental space 3 in the present embodiment includes, for example, station premises, airports, office buildings, commercial facilities such as restaurants and department stores, banks, libraries, art galleries, museums, public institutions and facilities, connecting passages, parks, indoors and outdoors. placed regardless of
In this embodiment, a small room with excellent soundproofing is assumed as the hourly rental space 3 . In this sense, the hourly rental space 3 is an example of a closed space. In this embodiment, the term "closed type" does not mean that it is airtight, but means that it has practical soundproof performance. Therefore, openings and gaps such as vents and small windows may be provided in a part of the frame 30 that constitutes the hourly space 3 .

The frame 30 in this embodiment includes a ceiling 30A, a floor surface 30B, a wall surface 30C to which a door 32 that can be opened and closed is attached, two wall surfaces 30D and 30E located on both sides of the wall surface 30C, and the door 32 facing each other. and a wall surface 30F located on the side.
In this embodiment, the door 32 is assumed to be a hinged door that opens and closes so that one door member draws an arc. However, the door 32 may be a double door that partitions one opening with two door members.
Also, the door 32 may be a sliding door. The sliding door may be of a single sliding type in which one door slides, a double sliding type in which two or more doors are crossed to open and close, or a double sliding type in which two doors slide left and right.
Further, the door 32 may be a folding door that opens so as to fold a set of two door members connected by hinges. There are also types of folding doors that open only in one direction and types that open in both directions.
Moreover, as a special type, a sliding door or a partition door in which the door 32 is retracted into the wall during storage may be used.
It should be noted that the door 32 may open either inwardly or outwardly.

In the case of this embodiment, a part of the wall surfaces 30D and 30E is made of, for example, a translucent member (for example, glass or acrylic resin).
However, at least a part of the walls 30D and 30E may employ a structure, material, processing, etc. that realizes a blindfold function (makes it difficult to observe the interior from the outside or reduces visibility).
For example, the material of the wall surfaces 30D and 30E itself may be a translucent member, a member having fine scratches on the surface of the member so as to scatter light, or a film-like member having an equivalent function may be attached. may have been The film-shaped member may be a liquid crystal film that can electrically switch between transmission and opacity, or a polarizing film that can electrically control the transmittance.
Also, a structure or member for blindfolding may be prepared separately. However, the wall surfaces 30D and 30E may also be made of a light-impermeable material like the other surfaces. However, three or more surfaces may be made of transparent or translucent members.

The number of users of the hourly space 3 is roughly determined by the volume of the hourly space 3. In this embodiment, a single room type is basically assumed, but a large room that can accommodate a large number of people may also be used. The large room may be configured as a single room, or may be configured by removing one or both of the walls 30D and 30E of the hourly rental space 3 and connecting them.
The term "private room type" does not mean that only one person can use it, but it means that it can be used by a small number of people, for example, two or three people.
The shape and structure of the frame 30 that constitutes each hourly rental space 3, and the facilities and performance provided are arbitrary.
In the case of this embodiment, one desk 33 and one chair 34 are arranged inside the skeleton 30 . Also, on the desk 33, a printer 31D, a computer main body 31E, a display device 31F, and an input device 31G, which are examples of the equipment 31, are arranged. The data and history information stored in the computer main body 31E are all deleted after the end of use under the control of the system side. This is to protect user information.
In addition, as the device 31, an air conditioner 31A, a motion sensor 31B, a lighting fixture 31C used for indoor lighting, a control device 31H for controlling the operation of the electronic device including the device 31, an authentication unit 32A, and an operation unit 32B. placed.
Note that the specific electronic device illustrated as the device 31 is an example.

In addition, the frame 30 in this embodiment has a storage box 35 for storing things left behind in the hourly rental space 3, in other words, left-behind items. In addition, the frame 30 includes a storehouse inner door 36 that can open and close the storehouse 35 from the inside of the frame 30, in other words, the inside of the hourly rental space 3, and the outside of the frame 30, in other words, from the outside of the hourly rental space 3. It has a storage cabinet outer door 37 capable of opening and closing the storage cabinet 35 .
The storage box 35 is a place where a person using the hourly rental space 3 can store an item left behind in the hourly rental space 3, and its volume is set to be larger than the size of an item assumed to be left behind. be. Items assumed to be left behind can be exemplified by wallets, smartphones, personal computers, bags, documents, clothes, and house or vehicle keys. Inside the storage 35, a camera 351 is installed for capturing an image of the objects in the storage 35 and for outputting the data of the captured image. Further, inside the storage 35, a weighing meter 352 for measuring the weight of the items in the storage 35 and outputting data on the weight is installed. The camera 351 and weighing meter 352 can be exemplified by outputting data at predetermined time intervals (for example, one minute). In addition, the camera 351 and weighing meter 352 transmit data only when a change occurs in the storage 35, such as when an object is placed in the storage 35 or removed from the storage 35. You may make it output.

As with the door 32, the inside door 36 and the outside door 37 of the storage can be exemplified as one-sided hinged doors that open and close so that one door member draws an arc. Of course, the inside door 36 and the outside door 37 of the storage room may each be a double hinged door. However, it is preferable that the inside door 36 and the outside door 37 of the storage box open outward in order to prevent the left-behind items stored in the storage box 35 from being damaged. Further, the inside door 36 and the outside door 37 may be sliding doors or folding doors.
The inside door 36 and the outside door 37 of the storage are respectively unlocked and locked by remote control. Unlocking and locking can be exemplified by the space management server 6, for example.
In this embodiment, the storage cabinet outer door 37 is attached to the wall surface 30D located on the side of the wall surface 30C to which the door 32 is attached. Further, in this embodiment, an operation unit 32B is attached to the outer door 37 of the storehouse. On the surface of the outer door 37 of the storehouse, there are letters indicating that it is a place to receive left-behind items, and letters indicating that the operation unit 32B should be operated to receive left-behind items.

[Terminal configuration]
A configuration example of a terminal that configures the management system 1 will be described with reference to FIGS. 3 to 5. FIG.
FIG. 3 is a diagram showing an example of the hardware configuration of the user terminal 4. As shown in FIG.
In this embodiment, a smart phone is used as the user terminal 4, for example.
The user terminal 4 includes a CPU (Central Processing Unit) 41 that provides various functions through the execution of firmware and application programs, and a ROM (Read Only Memory) 42 that is a storage area for storing firmware and BIOS (Basic Input Output System). and a RAM (Random Access Memory) 43 which is a program execution area.
The user terminal 4 also includes a volatile storage device 44 for storing downloaded application programs, electronic keys, etc., a communication interface (communication IF) 45 used for communication with the outside, and an input device 46 such as a touch panel. , a display device 47 used to display information, and an imaging camera 48 . A semiconductor memory, for example, is used for the storage device 44 .
Here, the CPU 41 and various devices are connected through a bus 49 .

FIG. 4 is a diagram showing an example of a hardware configuration of a server that constitutes the management system 1. As shown in FIG.
FIG. 4 representatively shows the configuration of the space management server 6 . However, the configurations of the other servers, that is, the reservation management server 5, the billing management server 7, and the member management server 8 are the same as those shown in FIG.
The space management server 6 has a CPU 51A that provides various management functions through execution of an operating system and application programs, a ROM 52A that is a storage area for storing the operating system and BIOS, and a RAM 53 that is a program execution area. .
The space management server 6 also includes a volatile hard disk drive (HDD) 54 that stores application programs and various types of management data that implement the management functions it is in charge of, and a communication interface (communication IF) that is used for communication with the outside. 55, an input device 56 such as a keyboard, and a display device 57 used to display information.
Here, the CPU 51A and various devices are connected through a bus 58. FIG.

FIG. 5 is a diagram showing an example of the configuration of the hourly rental space 3 that constitutes the management system 1. As shown in FIG.
The hourly rental space 3 has an air conditioner 31A, a motion sensor 31B, a lighting fixture 31C, a printer 31D, a computer main body 31E, a display device 31F, an input device 31G, a control device 31H, an authentication unit 32A, and an operation unit 32B. there is
Here, the air conditioner 31A is used for adjusting indoor temperature and humidity. A mechanism specialized for ventilation may be provided together with the air conditioner 31A or separately from the air conditioner 31A.
The human sensor 31B is a sensor used for detecting people in the room, and there are various types. For example, there are pyroelectric infrared motion sensors capable of detecting human movements, image type motion sensors and thermopile motion sensors capable of detecting the number and positions of people. Depending on the purpose, one of these sensors or a plurality of them are used in combination.

The printing device 31D, the computer main body 31E, the display device 31F, and the input device 31G are examples of information equipment prepared in advance in the room for user operation. These are connected via a LAN (Local Area Network) 31V (for example, LAN cable or wireless LAN). When the user brings in a computer, the brought-in computer is connected to the LAN 31V. For wireless LAN, for example, WiFi (trademark) or Bluetooth (registered trademark) is used.
The control device 31H is a control computer that collects information from the devices connected to the LAN 31V and controls the operation of each device. Note that the control device 31H may provide a function as the space management server 6 depending on the management system 1. FIG.

The authentication unit 32A is attached to the door 32, for example. The authentication unit 32A is used to acquire and deliver information necessary for locking and unlocking the door 32. FIG. For example, the authentication process is executed by the reservation management server 5, and only the authentication result is notified to the authentication unit 32A. The authentication unit 32A unlocks the door 32 when the authentication is successful. After the door is unlocked, the door 32 can be opened and closed, and it is possible to enter the hourly rental space 3 (see FIG. 2).

The operation unit 32B can be exemplified as an input device that combines a display device such as a liquid crystal panel and a position input device such as a touch pad. The operation unit 32B also stores characters and the like written with the touch pen. The operation unit 32B is used for the user's signature and operation required for unlocking the storage cabinet outer door 37, and for the administrator of the time rental space 3 to input a personal identification number. The user's signature, personal identification number, etc. input to the operation unit 32B are output to the space management server 6. FIG. The person who inputs the personal identification number required to unlock the outer door 37 of the safe is not limited to the manager of the hourly rental space 3 . It may be a person who has received instructions from the administrator. Hereinafter, when the term "administrator" is used, it also includes a person who receives instructions from the administrator.

In addition, the time rental space 3 is provided with a communication interface (communication IF) 31I for communication with the outside. The communication IF 31I is connected to the cloud network 2 (see FIG. 1) and used for communication with various servers.
The hourly space 3 is provided with a door opening/closing mechanism 31J for mechanically controlling the opening/closing of the door 32. - 特許庁In addition, the hourly rental space 3 is provided with an inner door opening/closing mechanism 31K for mechanically controlling the opening/closing of the inner door 36 of the storeroom. In addition, the hourly rental space 3 is provided with an outer door opening/closing mechanism 31L for mechanically controlling the opening/closing of the outer door 37 of the storehouse. The door opening/closing mechanism 31J, the inner door opening/closing mechanism 31K, and the outer door opening/closing mechanism 31L include, for example, a mechanism for driving the corresponding door to open and close, and adjusting the magnitude of the load required for opening/closing through the user's door opening/closing operation. It contains a mechanism to

A display device 31M is provided in the hourly rental space 3 . The display device 31M in this embodiment is used for operation by the user who is about to enter the room and for providing information. Also, the display device 31M is used for operations by the user who uses the time rental space 3 and for providing information. In addition, the display device 31M is used for operation for receiving the user's left-behind property using the time rental space 3 and for providing information.
A speaker 31N is provided in the hourly rental space 3. - 特許庁The speaker 31N is used to notify information to users inside the room and to people outside the room.
A magnet sensor 31R is provided in the hourly rental space 3. - 特許庁The magnet sensor 31R is attached to each of the door 32, the inner door 36, and the outer door 37 of the storage, and detects opening/closing of the door 32, the inner door 36, and the outer door 37 of the storage through detection of magnetic force.

[Control function]
Here, a control function realized by one server constituting the management system 1 or by cooperation of a plurality of servers will be described with reference to FIG. 6 .
Here, a case where the space management server 6 alone provides the control function will be described.
FIG. 6 is a diagram showing an example of the software configuration of the space management server 6. As shown in FIG.
The space management server 6 implements the corresponding functions through execution of programs by the CPU 51A.
After the reserved time has passed, the space management server 6 according to the present embodiment delivers an item left behind in the hourly space 3 in response to a request from a user who has reserved and used the hourly space 3 in the past. It has a control function for In this embodiment, this function is performed by the delivery control unit 110 of the space management server 6 .

The delivery control unit 110 receives a report reception unit 111 that receives a report from the user that a package has been left behind in the hourly rental space 3, and when the report reception unit 111 receives the report, delivers it to the user who has made the report. and a delivery condition presentation unit 112 that presents the conditions for the delivery. The delivery control unit 110 also has a judgment unit 113 for judging whether or not the item reported by the user as misplaced matches the item misplaced in the hourly rental space 3 . The delivery control unit 110 also has a determination unit 114 that determines conditions for delivering an item left behind in the hourly rental space 3 . In addition, the delivery control unit 110 remotely controls the inner door unlocking unit 115 that remotely unlocks the storage cabinet inner door 36 by remotely controlling the inner door opening/closing mechanism 31K, and the outer door opening/closing mechanism 31L. and an outer door unlocking unit 116 that remotely unlocks the storage outer door 37 by controlling it.

The report receiving unit 111 executes a process of receiving a report of a lost item from the user terminal 4 (see FIG. 1). The report reception unit 111 determines the type of lost item (for example, wallet, smartphone, personal computer, bag, document, clothes, physical key to home or vehicle, etc.), characteristics of the lost item (for example, shape, size, weight, colors, patterns, scratches, etc.). The report receiving unit 111 can receive the type and characteristics of the lost item in the form of a message, voice mail, or the like. In addition, the report accepting unit 111 may receive an image of the left-behind item. The user can report that he or she has left an item in the hourly rental space 3 by operating a button for contacting a lost item displayed on the user terminal 4 .
In addition, the report receiving unit 111 may receive a report of a forgotten item via the operation unit 32B. This is because the user may leave the user terminal 4 (for example, a smart phone) in the hourly rental space 3 .

The delivery condition presenting unit 112 presents the time and conditions under which the item left behind can be received via the storage box 35 to the user who made the declaration accepted by the declaration accepting unit 111 .
Here, in order to deliver a left-behind item via the storage box 35, it is necessary to store the left-behind item in the storage box 35 first. An example of storing the left-behind item in the storage box 35 is that the user who uses it after the user who left the item. When the report receiving unit 111 receives the report, if another user other than the user who left the item is using the hourly rental space 3 where the item is left, the other user stores the item in the storage box 35. - 特許庁It is a form of requesting. In such a mode, the delivery condition presenting unit 112 first uses the speaker 31N and the display device 31M to tell other users using the hourly rental space 3, "Please put your forgotten items in the storage box 35. , and causes the inner door unlocking unit 115 to unlock the inner door 36 of the storage. As a result, other users are expected to open the storage compartment door 36 , put the lost item in the storage compartment 35 , and close the storage compartment door 36 . Note that notification to other users may be performed in the form of a message, voice mail, or the like.

In addition, it is possible to exemplify that the storage of forgotten items in the storage box 35 is performed by the manager. When the report receiving unit 111 receives the report, if the hourly rental space 3 with the forgotten item is not in use and there is a predetermined time or longer until the next reservation start time, the manager It is a mode to accommodate in. The predetermined time can be exemplified as 3 hours. The manager can be exemplified as a person who patrols a plurality of hourly rental spaces 3 . In such a mode, after the declaration receiving unit 111 receives the declaration, the delivery condition presenting unit 112 causes the inner door unlocking unit 115 to unlock the inner door 36 of the storage, and instructs the manager to open the hourly rental space 3. , put the lost item in the storage 35, and instruct to close the door 36 inside the storage. The delivery condition presenting unit 112 can exemplify giving an instruction to the manager in the form of a message, voice mail, or the like. Alternatively, for example, an administrator who is on patrol may find a forgotten item and store it in the storage box 35 .

Then, the delivery condition presentation unit 112 estimates the time when the left-behind item will be put in the storage box 35, and notifies that the user can receive the left-behind item after the estimated time. In addition, the delivery condition presenting unit 112 notifies the unlocking condition, which is the condition for delivering the left-behind item determined by the determination unit 114 .
The time at which the delivery condition presenting unit 112 estimates that an item left behind in the storage box 35 is estimated to be the time when the hourly rental space 3 declared that the item was left behind is being used when the report receiving unit 111 receives the report. can be exemplified as 10 minutes after the declaration receiving unit 111 receives the declaration, for example. It takes into consideration the time for the determination unit 113 to make a determination and the time for the determination unit 114 to determine the conditions after the user puts the forgotten item in the storage box 35 .
In addition, the estimated time is the time when the hourly rental space 3, which is reported to have left something behind when the report receiving unit 111 receives the report, is not being used, and the next reservation is at a predetermined time (for example, 3 hours), it can be exemplified that it is the start time of the next reservation plus 10 minutes. It takes into consideration the time for the determination unit 113 to make a determination and the time for the determination unit 114 to determine the conditions after the next user puts the forgotten item in the storage box 35 .
In addition, the estimated time is the time when the hourly rental space 3, which is reported to have left something behind when the report receiving unit 111 receives the report, is not in use, and the time at which the next reservation start time is predetermined. When it is after (for example, 3 hours), it can be exemplified that it is after a predetermined time. This takes into consideration the time for the determination unit 113 to make a determination and the time for the determination unit 114 to determine the conditions after the manager places the forgotten item in the storage box 35 .
Note that the delivery condition presenting unit 112 can be exemplified by notifying the user terminal 4 in the form of a message, voice mail, or the like. However, in consideration of the case where the user terminal 4 is left behind, the delivery condition presenting unit 112 may receive the email address (e.g., company or home email address) or phone number (e.g., company or home email address) input via the operation unit 32B. phone number).

The determination unit 113 uses the data acquired from the camera 351 and weighing meter 352 to ascertain the characteristics of the items stored in the storage 35 . Then, the determination unit 113 determines whether or not the item reported by the user as being left behind matches the item grasped from the data output from the camera 351 and weighing meter 352 . The determining unit 113 can exemplify determining a matching condition for determining matching according to the type of the left-behind item. For example, if the lost item is a wallet, smartphone, personal computer, bag, document, clothes, or key, the matching condition is that any one of the shape, color, and weight is within a range that can be judged to be the same. Alternatively, it can be exemplified that at least two of shape, color, and weight are within a range where it can be determined that they are the same. Further, the matching condition may be that the shapes, colors, and weights are within a range in which it can be determined that they are the same, and that the patterns, scratches, etc. are within a range in which it can be determined that they are the same. The range in which the shape is determined to be the same, the range in which the color is determined to be the same, and the range in which the weight is determined to be the same are stored in the HDD 54 in advance. For example, the range for judging that the weight is the same is within the weight range obtained by adding plus or minus 10% of the measured weight to the weight measured by the weighing meter 352. It can be exemplified that
Further, for example, when the left-behind item is a smartphone, the matching condition may be that the telephone numbers are the same. Whether or not the phone numbers are the same is determined based on data output from the camera 351 or meter 352, for example, by calling the phone number and determining whether or not the smartphone in the storage 35 responds. Confirmation can be exemplified.

The determining unit 114 determines the conditions for handing over the item left behind in the hourly rental space 3 , in other words, the unlocking conditions for unlocking the storage cabinet outer door 37 . The determining unit 114 determines the unlocking condition according to the type of the left behind item.
For example, if the lost item is a wallet, a personal computer, or a bag, the user who reported the lost item comes to the storage cabinet outer door 37, and the manager of the hourly rental space 3 attends to unlock the storage cabinet outer door 37. is an unlocking condition.
Also, if the lost item is, for example, a key or a smartphone, the administrator remotely confirms that the item reported by the user as a lost item matches the item stored in the storage box 35. At the same time, it is possible to exemplify that obtaining the signature of the user who reported the lost item is an unlocking condition. The administrator uses the characteristics of the item reported by the user as a forgotten item and the data output from the camera 351 and weighing meter 352 to match the reported item with the items stored in the storage box 35. decide whether to
Further, if the lost item is, for example, a document, it is possible to exemplify that obtaining the signature of the user who reported the lost item is an unlocking condition.
The user's signature can be obtained by, for example, signing the operation unit 32B attached to the storage outer door 37 by the user who reported the lost item.

The inner door unlocking unit 115 unlocks the inner door 36 of the storage when receiving an instruction to unlock the inner door 36 of the storage from the delivery condition presenting unit 112 .
The outer door unlocking unit 116 unlocks the storage outer door 37 when the unlocking condition determined by the determining unit 114 is satisfied.
For example, if the lost item is a wallet, a personal computer, or a bag, the outer door unlocking unit 116 will notify the manager of the hourly rental space 3 when the user who has reported the lost item arrives in front of the storage box outer door 37 . arrives in front of the outer door 37 of the storage and unlocks the outer door 37 of the storage when both operate the operation unit 32B. For example, in the outer door unlocking unit 116, the user who has reported a lost item presses a button labeled "receipt of a lost item" displayed on the operation unit 32B, and the administrator sends a personal identification number to the operation unit 32B. is input, the storage cabinet outer door 37 is unlocked. Note that the outer door unlocking unit 116 determines whether or not the user who reported the lost item has arrived in front of the storage outer door 37, for example, the electronic You can use the key.

For example, when the lost item is a key or a smart phone, the outer door unlocking unit 116 allows the administrator to remotely confirm that the reported item matches the item stored in the storage box 35. is confirmed, and when the user who reported the lost item signs the operation unit 32B, the storage cabinet outer door 37 is unlocked. After the declaration reception unit 111 receives the declaration and acquires the data from the camera 351 and the weighing meter 352, the administrator determines whether the declared item matches the item stored in the storage box 35. If they match, a predetermined process is performed. An example of the predetermined process is pressing a “match” button displayed on the display device 57 . Then, when the "match" button is pressed, the outer door unlocking unit 116 recognizes that it has been confirmed that the declared item matches the item stored in the storage box 35 .
After the outer door unlocking unit 116 unlocks the storage outer door 37 , the user can open and close the storage outer door 37 and take out the left behind items from the storage 35 .

FIG. 7 is an example of a flow chart showing the delivery process performed by the delivery control unit 110. As shown in FIG.
The delivery control unit 110 repeatedly executes this process every predetermined period (for example, 1 millisecond).
The delivery control unit 110 first determines whether or not a report has been received to the effect that a package has been left behind in the hourly rental space 3 (S701). This is a process performed by the declaration receiving unit 111 .
If the report has been received (Yes in S701), the delivery control unit 110 determines whether or not the hourly space 3 reported to have left the luggage behind is reserved (S702). If reserved (Yes in S702), the delivery control unit 110 notifies the user using the display device 31M and the speaker 31N that "please put the lost item in the safe 35". (S703). After that, the delivery control unit 110 unlocks the inner door 36 of the storage (S704).

On the other hand, if no reservation has been made (No in S702), the delivery control unit 110 determines whether or not the next reservation start time is within a predetermined time (S705). If it is not within the predetermined time (No in S705), the delivery control unit 110 notifies the administrator that the item left behind in the hourly rental space 3 should be put in the storage 35 (S706). On the other hand, if it is within the predetermined time (Yes in S705), the delivery control unit 110 performs the processes after S703. In such a case, after the next reservation start time, the display device 31M and the speaker 31N are used to inform the user that "Please put the lost item in the storage room 35" (S703), and the door inside the storage room 36 is unlocked. (S704).

After the inner door 36 of the storage is unlocked in S704, it is determined whether or not data related to the items put in the storage 35 has been received from the camera 351 and the weighing meter 352 (S707).
If received (Yes in S707), the delivery control unit 110 determines whether or not the matching condition is satisfied (S708). This is a process performed by the determination unit 113 . If the matching condition is satisfied (Yes in S708), the delivery control unit 110 determines the unlocking condition for unlocking the storage cabinet outer door 37 and delivering the left behind item (S709). This is processing performed by the determination unit 114 .

After that, an image of the lost item photographed by the camera 351 is sent to the user who has made the declaration to notify that the item is stored in the storage box 35, and the time and unlocking conditions for delivery via the storage box 35 are provided. is presented (S710). The processing of S702, S703, S705, S706, S707 and S710 is performed by the delivery condition presentation unit 112. FIG.

Thereafter, the delivery control unit 110 determines whether or not the user who has made the declaration has arrived at the storage cabinet outer door 37 (S711). If it has arrived (Yes in S711), the delivery control unit 110 determines whether or not unlocking conditions are satisfied (S712). If the unlocking condition is satisfied (Yes in S712), the delivery control unit 110 unlocks the storage cabinet outer door 37 (S713). These processes of S711, S712 and S713 are processes performed by the outer door unlocking section 116. FIG.

On the other hand, if the unlocking condition is not satisfied (No in S712), the delivery control unit 110 performs processing according to the reason why the unlocking condition is not satisfied (S714). For example, if the reason why the unlocking condition is not satisfied is that the administrator has not confirmed it, the administrator is notified to ask for confirmation. If the reason that the unlocking condition is not satisfied is that the manager has not arrived at the storage cabinet outer door 37, the manager is notified to come to the storage cabinet outer door 37. conduct. If the reason that the unlocking condition is not met is that the user who has made the declaration has not signed, the user is notified to sign. These notifications can be exemplified via the operation unit 32B. Also, these notifications may be made in the form of messages, voice mails, or the like.

After that, it is determined whether or not a predetermined waiting time has elapsed (S715). If the standby time has not elapsed (No in S715), the delivery control unit 110 performs the processes from S712 onwards. On the other hand, if the standby time has elapsed (Yes in S715), the delivery control unit 110 notifies the user who has made the request that delivery is not possible and the date and time when delivery is possible (S716), and ends the process.
On the other hand, if the matching condition is not satisfied (No in S708), the delivery control unit 110 notifies the reporting user that there is no left-behind item corresponding to the reported item (S717).

As described above, the management system 1 according to the first embodiment includes the skeleton 30 as an example of a booth that forms the hourly rental space 3 as an example of a space that can be reserved and used in a locked state, A storage box 35 is provided in the hourly rental space 3 and stores forgotten items left in the hourly rental space 3.例文帳に追加In addition, the management system 1 includes a storage cabinet outer door 37 as an example of an outer door capable of opening and closing the storage cabinet 35 from outside the frame 30, and an outer door 37 as an example of an outer locking means capable of locking the storage cabinet outer door 37. The opening/closing mechanism 31L and the outer door unlocking unit 116 as an example of an outer unlocking means for remotely unlocking the outer door opening/closing mechanism 31L in response to a request from a user who reserved and used the hourly space 3 in the past. And prepare.

In the management system 1 configured as described above, even if there is an item left behind in the time rental space 3, the item can be stored safely in the storage box 35. . In addition, since the management system 1 is provided with a storage cabinet outer door 37 capable of opening and closing the storage cabinet 35 from the outside of the skeleton 30, the user who left the item can receive the forgotten item from the outside of the skeleton 30.例文帳に追加Therefore, even if the hourly rental space 3 is being used by another user, it is possible to prevent other users from having to take time to hand over the lost item.

In addition, the management system 1 includes a report reception unit 111 as an example of a reception unit that receives a report that a user who has reserved and used the hourly space 3 in the past has left an item in the timely rental space 3, and a report reception unit 111. A determination unit 114 as an example of determination means for determining an unlocking condition for unlocking the outer door opening/closing mechanism 31L after the unit 111 has received the report is further provided. Then, the outer door unlocking section 116 unlocks the outer door opening/closing mechanism 31L when the unlocking condition determined by the determining section 114 is satisfied. Therefore, according to the management system 1, it is possible to prevent a lost item from being handed over to a person who is not the true owner.

Further, the determination unit 114 determines the unlocking condition according to the type of the reported forgotten item received by the report receiving unit 111 . The stricter the unlocking conditions, the lower the probability that the lost item will be handed over to someone who is not the true owner, so the safe delivery of the lost item can be easily guaranteed. On the other hand, the stricter the unlocking conditions are, the more complicated the process required for delivery becomes. According to the management system 1, the unlocking conditions are determined according to the type of left-behind property, so it is possible to flexibly determine the unlocking conditions in consideration of the balance between the safe delivery of the left-behind property and the complexity of the delivery process. Become. Therefore, according to the management system 1, regardless of the type of the lost item, it is easy to achieve both the safe delivery of the lost item and the user's convenience.

In addition, a determination unit 113 as an example of determination means for determining whether or not the lost item reported in the report received by the report reception unit 111 is present in the item left behind in the hourly rental space 3; and a delivery condition presenting unit 112 as an example of a notifying means for notifying the user who made the report that the reported item left behind exists when it is determined that the item 113 exists. Then, the outer door unlocking unit 116 unlocks the outer door opening/closing mechanism 31L when the user notified by the delivery condition presentation unit 112 comes to the frame 30 . Therefore, according to the management system 1, it is possible to prevent a lost item from being handed over to a person who is not the true owner.

In addition, the determination unit 113 changes the determination condition for determining whether or not the reported left-behind item exists among the left-behind items, according to the type of the reported left-behind item. In other words, the determination unit 113 changes the matching condition for determining whether or not the reported item matches the item stored in the storage box 35 according to the type of the reported forgotten item. Therefore, according to the management system 1, it is possible to determine with high accuracy whether or not the reported lost item exists among the left behind items.

In addition, the determination unit 113 grasps the characteristics of the misplaced item, and makes a judgment using the grasped characteristics of the misplaced item and the characteristics of the reported forgotten item. Therefore, according to the management system 1, it becomes possible to determine whether or not the reported lost item exists among the left behind items without bothering the person. For example, the determination unit 113 uses an image captured by the camera 351 that captures the inside of the storage 35 to grasp the characteristics of the misplaced item. Therefore, according to the management system 1, it becomes possible to determine whether or not the reported forgotten item exists among the items left behind in the hourly rental space 3 without bothering a person. Further, if a camera 351 for photographing the inside of the storage box 35 is provided, it is possible to grasp the characteristics of a misplaced object simply by putting it in the storage box 35, so that the characteristics can be grasped with a simple configuration.

In addition, the management system 1 includes an inner door 36 as an example of an inner door that can open and close the storage 35 from within the hourly rental space 3, and an inner door 36 as an example of an inner locking means that can lock the inner door 36. It has a door opening/closing mechanism 31K and an inner door unlocking unit 115 as an example of an inner unlocking means for remotely unlocking the inner door opening/closing mechanism 31K in order to store a misplaced item in the storage 35. Therefore, according to the management system 1, it becomes easier to ensure safe storage of left-behind items.

In addition, when the report accepting unit 111 accepts the report, the management system 1 stores the items left behind in the hourly space 3 by other users who are using the hourly space 3 after the user who made the report. A display device 31M and a speaker 31N are provided as an example of notification means for notifying that the user is requested to enter the door 35. After the display device 31M and the speaker 31N have notified the inner door unlocking unit 115, the inner door opening/closing mechanism Unlock 31K. Therefore, according to the management system 1, it is possible to put an item left behind in the hourly rental space 3 into the storage box 35 without bothering the operator who provides the hourly rental service, and to store it safely. It becomes possible to

In addition, the space management server 6 has a report reception unit 111 that receives reports from users of the hourly rental space 3 that they have left something behind in the hourly rental space 3, and a storage box 35 that can be opened and closed from outside the frame 30. This is an example of a server apparatus including an outer door unlocking unit 116 that unlocks an outer door opening/closing mechanism 31L capable of locking an outer door 37 of the storage cabinet in response to a request from a user. According to the space management server 6, even if the hourly rental space 3 is used by another user, it is possible to prevent the other user from having to take time and effort when handing over the lost item.

In the above-described embodiment, the unlocking condition is determined according to the type of forgotten item, but it may be further determined according to where the frame 30 constituting the hourly rental space 3 is arranged. For example, in a building owned or occupied by a certain company, if it is located in a private place such as a place where only people related to that company can enter, for example, in the premises of a station, airport, library, museum, etc. The unlocking conditions may be looser than in the case of being placed in a public facility. For example, if the building frame 30 is placed in a public facility, the building frame 30 is placed in a private place, even if the unlocking condition is that the manager must be present to unlock the door 37 outside the storage. In some cases, the presence of the administrator may not be the condition for unlocking. Further, even if the signature of the user who left something behind is the condition for unlocking when the skeleton 30 is placed in a public facility, the signature of the user is unlocked when the skeleton 30 is placed in a private place. It does not have to be a lock condition.

<Second embodiment>
FIG. 8 is a diagram schematically showing an example of a skeleton 230 according to the second embodiment.
FIG. 9 is a diagram showing an example of the software configuration of the space management server 6 according to the second embodiment.
A skeleton 230 according to the second embodiment differs from the skeleton 30 according to the first embodiment in that a camera 351 and a weighing scale 352 are not provided in the storage 35 . Also, a delivery control unit 210 corresponding to the delivery control unit 110 according to the first embodiment includes a delivery condition presentation unit 212 corresponding to the delivery condition presentation unit 112 according to the first embodiment, and and a determination unit 213 corresponding to the determination unit 113 .
In the following, differences of the management system 200 according to the second embodiment from the management system 1 according to the first embodiment will be described. Components having the same functions in the management system 200 and the management system 1 are denoted by the same reference numerals, and detailed description thereof will be omitted.

In the management system 200 according to the second embodiment, when the report receiving unit 111 receives the report, a user other than the user who left the item uses the hourly rental space 3 where the item is left. If so, ask the other user to store the lost item in the storage box 35, take an image of the forgotten item, and check whether there are reported features (shape, size, weight, color, pattern, scratches, etc.) Assume a mode of requesting confirmation of In such a mode, the delivery condition presenting unit 212 according to the second embodiment firstly asks the other users who use the hourly rental space 3 to take an image of the forgotten item and to check whether or not there is a reported feature. confirmation, and request the transmission of captured images and confirmation results. In addition, the delivery condition presenting unit 212 requests that the left-behind items be placed in the storage box 35 and causes the inner door unlocking unit 115 to unlock the inner door 36 of the storage box. As a result, other users are expected to take pictures of the lost items on the user terminal 4 (for example, smartphones), check the presence or absence of the declared features, and transmit the taken images and confirmation results. The request to another user may be made using the speaker 31N or the display device 31M, or may be made to the user terminal 4 of the other user in the form of a message, voice mail, or the like. At that time, it is preferable to include the destination of the photographed image and the confirmation result. For example, another user opens the link described in the message, accesses the space management server 6, takes a picture of the forgotten item, confirms whether or not the declared feature exists, and transmits the photographed image and the confirmation result.

In addition, in the management system 200 according to the second embodiment, even if the manager requests storage of the lost item in the storage box 35, taking of an image of the lost item, and confirmation of the presence or absence of the declared characteristics, good. When the report receiving unit 111 receives the report, if the hourly rental space 3 where the lost item is placed is not in use and there is a predetermined time or more until the next reservation start time, the manager is notified. It is a form of request. The manager can be exemplified as a person who patrols a plurality of hourly rental spaces 3 . In such a mode, the delivery condition presenting unit 212 directs the manager to the hourly rental space 3, photographs the forgotten item, confirms whether or not the declared features exist, and transmits the photographed image and the confirmation result. A request is made to put the lost item in the storage box 35 and close the door 36 inside the storage box. The delivery condition presenting unit 212 can exemplify making a request to the manager in the form of a message, voice mail, or the like. Also, for example, even if the administrator who is on patrol finds the lost item, takes a picture of the lost item, confirms whether or not it has the declared characteristics, and transmits the captured image and the confirmation result, the item is stored in the storage box 35 . good.

The determination unit 213 according to the second embodiment determines whether or not there is an item reported by the user as having been left behind, an image taken by the user or administrator who used the hourly rental space 3 after the user who made the report, and the presence or absence of the reported feature. Using the confirmation result and the like, it is determined whether or not the item reported by the user as being left behind matches the package left behind in the hourly rental space 3 .

FIG. 10 is an example of a flow chart showing delivery processing performed by the delivery control unit 210 according to the second embodiment.
The delivery control unit 210 repeatedly executes this process every predetermined period (for example, 1 millisecond).
The delivery control unit 210 first determines whether or not a report has been received to the effect that a package has been left behind in the hourly rental space 3 (S701). If the report has been received (Yes in S701), the delivery control unit 210 determines whether or not the hourly space 3 reported to have left the luggage behind is reserved (S702). If a reservation has been made (Yes in S702), the delivery control unit 210 asks the user to take an image of the lost item, confirm whether or not the property has the declared features, and provide the taken image and the confirmation result. (S1003). After that, the delivery control unit 210 unlocks the inner door 36 of the storage (S704).

On the other hand, if no reservation has been made (No in S702), the delivery control unit 210 determines whether or not the next reservation start time is within a predetermined time (S705). If it is not within the predetermined time (No in S705), the delivery control unit 210 asks the administrator to take an image of the lost item, confirm whether or not the declared feature exists, and send the taken image and the confirmation result. Request transmission (S1006). On the other hand, if it is within the predetermined time (Yes in S705), the delivery control unit 210 performs the processes after S1003. In such a case, after the next reservation start time, a request is made to take an image of the lost item, confirm whether or not it has the declared characteristics, and send the photographed image and the confirmation result (S1003). 36 is unlocked (S704).

After that, it is determined whether or not an image of the forgotten item and a confirmation result of the presence or absence of the reported features have been received from another user or administrator who has been using the system after the user who left the item (S1007).
If received (Yes in S1007), the delivery control unit 210 determines whether or not the matching condition is satisfied (S708). This is a process performed by the determination unit 213 . If the matching condition is satisfied (Yes in S708), the delivery control unit 210 determines the unlocking condition for unlocking the storage cabinet outer door 37 and delivering the left behind item (S709). This is processing performed by the determination unit 114 .

After that, an image of the lost item photographed by another user or administrator is sent to the reporting user, notifying that the item is stored in the storage box 35, and the time during which the item can be handed over via the storage box 35. and unlocking conditions are presented (S710). The processing of S702, S1003, S705, S1006, S1007 and S710 is performed by the delivery condition presenting unit 212.

After that, the delivery control unit 210 determines whether or not the user who has made the declaration has arrived at the storage cabinet outer door 37 (S711). If it has arrived (Yes in S711), the delivery control unit 210 determines whether or not unlocking conditions are satisfied (S712). If the unlocking condition is satisfied (Yes in S712), the delivery control unit 210 unlocks the storage cabinet outer door 37 (S713). These processes of S711, S712 and S713 are processes performed by the outer door unlocking section 116. FIG.

On the other hand, if the unlocking condition is not satisfied (No in S712), the delivery control unit 210 performs processing according to the reason why the unlocking condition is not satisfied (S714). After that, it is determined whether or not a predetermined waiting time has elapsed (S715). If the standby time has not elapsed (No in S715), the delivery control unit 210 performs the processes from S712 onward. On the other hand, if the waiting time has elapsed (Yes in S715), the delivery control unit 210 notifies the user who has made the request that delivery is not possible and the date and time when delivery is possible (S716), and ends the process.
On the other hand, if the matching condition is not satisfied (No in S708), the delivery control unit 210 notifies the reporting user that there is no left-behind item corresponding to the reported item (S717).

In the management system 200 configured as described above, it is also possible to store left-behind items in the storage box 35 . allow you to receive Therefore, even if the hourly rental space 3 is being used by another user, it is possible to prevent other users from having to take time and effort when handing over the lost item.
The determination unit 213 according to the present embodiment uses images captured by other users who used the hourly space 3 after the user who made the report to grasp the features of the misplaced item. Therefore, according to the management system 200, it is possible to determine whether or not the reported lost property is present in the property left behind in the hourly rental space 3 without bothering a person. In addition, since the image is an image captured by another user using, for example, the user terminal 4, it is possible to grasp the image at a lower cost than when the camera 351 is installed.

The processes performed by the transfer control units 110 and 210 of the space management server 6 described above can be realized by the cooperation of software and hardware resources. In this case, the CPU 51A of the space management server 6 executes a program that implements each function of the delivery control units 110 and 210 to implement these functions. For example, a non-temporary computer-readable recording medium recording a program is provided to the space management server 6, and the CPU 51A reads the program stored in the recording medium. In this case, the program itself read out from the recording medium implements the functions of the above-described embodiments, and the program itself and the recording medium recording it constitute the present invention. Examples of recording media for supplying such programs include flexible disks, CD-ROMs, DVD-ROMs, hard disks, optical disks, magneto-optical disks, CD-Rs, magnetic tapes, non-volatile memory cards, and ROMs. can be exemplified. Alternatively, it may be downloaded to the space management server 6 via the cloud network 2 .

The program that constitutes the present invention has a function of accepting a report that a user who has used the hourly space 3, which can be used in a locked state, has left something in the hourly space 3, and An outer door opening/closing mechanism 31L capable of locking an outer door 37 of the storage cabinet 35 provided in the hourly rental space 3 for storing items left behind in the hourly rental space 3 can be opened and closed from the outside of the frame 30. It is a program that executes a function to unlock upon request.

1,200... Management system, 2... Cloud network, 3... Hourly rental space, 6... Space management server, 31K... Inner door opening/closing mechanism, 31L... Outer door opening/closing mechanism, 35... Storage, 36... Inner door of storage, 37... Outer door of storage, 110, 210... Delivery control unit, 111... Declaration reception unit, 112, 212... Delivery condition presentation unit, 113, 213... Judgment unit, 114... Decision unit, 115... Inner door unlocking unit, 116... Outer door unlocking unit, 351... Camera, 352... Meter

Claims (8)

a booth that forms a space that can be reserved and used in a locked state;
a storage provided in the space for storing items left behind in the space;
an outer door capable of opening and closing the storage from outside the booth;
an external locking means capable of locking the external door;
an external unlocking means for remotely unlocking the external locking means in response to a request from a user who has reserved and used the space in the past;
A system with receiving means for receiving a report that a user who has reserved and used the space in the past has left an item in the space;
determining means for determining unlocking conditions for unlocking the external locking means;
further comprising
2. The system according to claim 1, wherein said external unlocking means unlocks said external locking means when said unlocking condition is satisfied. 3. The system according to claim 2, wherein said determining means determines said unlocking condition in accordance with the type of reported forgotten property received by said receiving means. receiving means for receiving a report that a user who has reserved and used the space in the past has left an item in the space;
a judgment means for judging whether or not the lost item declared in the report received by the reception means exists among the things left behind in the space;
notification means for notifying the reported user that the reported item left behind exists when the determination means determines that the item is present;
with
The external unlocking means unlocks the external locking means when the user notified by the notification means comes to the booth,
The determination means grasps the characteristics of the misplaced item and makes a judgment using the grasped characteristics of the misplaced item and the characteristics of the reported forgotten item,
The judging means grasps the characteristics of the left-behind item by using the image photographed by the photographing means for photographing the inside of the storage.
The system of claim 1. receiving means for receiving a report that a user who has reserved and used the space in the past has left an item in the space;
a judgment means for judging whether or not the lost item declared in the report received by the reception means exists among the things left behind in the space;
notification means for notifying the reported user that the reported item left behind exists when the determination means determines that the item is present;
with
The external unlocking means unlocks the external locking means when the user notified by the notification means comes to the booth,
The determination means grasps the characteristics of the misplaced item and makes a judgment using the grasped characteristics of the misplaced item and the characteristics of the reported forgotten item,
The judging means grasps the features of the misplaced object using images taken by other users who used the space after the user who made the report.
The system of claim 1. 6. The judging means according to claim 4 or 5, wherein the judging means changes the judging condition for judging whether or not the reported left-behind item is present among the left-behind items according to the type of the reported left-behind item. system. an inner door capable of opening and closing the storage from within the space;
an inner locking means capable of locking the inner door;
an internal unlocking means for remotely unlocking the internal locking means for storing the misplaced item in the storage;
The system of claim 1, comprising: receiving means for receiving a report that a user who has reserved and used the space in the past has left an item in the space;
When the reception means receives the report, it notifies that other users who are using the space after the user who reported the report will be requested to put the item left behind in the space into the storage. and a notification means for
8. The system according to claim 7 , wherein said internal unlocking means unlocks said internal locking means after said reporting means has notified.