JP7280413B2 - Accounting device and program - Google Patents

Description

TECHNICAL FIELD Embodiments of the present invention relate to accounting devices and programs .

2. Description of the Related Art Conventionally, there has been proposed a self-service checkout apparatus in which a customer himself/herself performs an operation of registering a sale target such as a product and performing a checkout operation relating to sales of a sale target such as a product. Further, a semi-self checkout system has been proposed, which includes a registration device and an accounting device, in which an operator performs a registration operation on the registration device and a customer performs an accounting operation on the accounting device. These checkout machines or checkout machines included in checkout systems are equipped with coin and bill change dispensers for cash checkout.

There is a stock section that stocks banknotes and coins (hereinafter collectively referred to as "money") for replenishing the change machine with change. However, since the checkout device is operated by the customer himself/herself, the checkout device does not have a stock section for security reasons. For this reason, a store clerk such as an attendant carries money from a stock unit installed in a management area such as a backyard to the accounting device and replenishes the change machine, which is time-consuming and burdensome for the store clerk.

The problem to be solved by the present invention is to provide a checkout device and a program capable of providing a stock section in a checkout device operated by a customer while ensuring security.

The accounting device of the embodiment comprises a housing for housing therein a change machine for dispensing change and a stock unit for stocking money for replenishing the change machine with money ; An openable and closable door for closing a storage section for storing a stock section, a first locking mechanism for switching between a locked state in which the door cannot be opened and an unlocked state in which the door can be opened, and a code input. In the normal mode in which the code input means and the change machine are driven to pay out change for the amount of money to be sold, the first lock mechanism is maintained in a locked state, and the lock mechanism is activated by the code input means. opening/closing control means for setting the first locking mechanism to an unlocking mode that can be changed to an unlocked state when a code authorized to unlock is entered .

FIG. 1 is a schematic diagram showing a system including a self-service POS terminal according to an embodiment. FIG. 2 is a perspective view showing the appearance of the self-service POS terminal. FIG. 3 is a perspective view showing the appearance of the self-service POS terminal with the door opened. FIG. 4 is a perspective view showing the appearance of the self-service POS terminal with another door opened. FIG. 5 is a perspective view showing the appearance of the coin-roll drawer. FIG. 6 is a block diagram showing the hardware configuration of the self-POS terminal. FIG. 7 is a block diagram showing the hardware configuration of the attendant PC. FIG. 8 is a block diagram showing the hardware configuration of the mobile attendant PC. FIG. 9 is a functional block diagram showing the functional configuration of the self-POS terminal. FIG. 10 is a flow chart showing the flow of control processing in the self-POS terminal. FIG. 11 is a diagram showing an example of a display screen on the display unit of the self-service POS terminal. FIG. 12 is a flow chart showing the control flow of the unlocking process in the self-POS terminal. FIG. 13 is a flow chart showing the control flow of replenishment processing in the self-POS terminal. FIG. 14 is a diagram showing an example of a display screen displaying coin replenishment on the display section of the self-POS terminal. FIG. 15 is a flow chart showing the control flow of error processing in the self-POS terminal. FIG. 16 is a flow chart showing the control flow of error processing of the printing unit in the self-POS terminal. FIG. 17 is a flow chart showing the control flow of error processing of the printing section in the self-POS terminal. FIG. 18 is a diagram showing an example of a display screen showing an error in the printing section on the display section of the self-POS terminal. FIG. 19 is a flow chart showing the flow of control for error handling of the change dispenser in the self-POS terminal. FIG. 20 is a flow chart showing the flow of control for error handling of a change machine in the self-POS terminal. FIG. 21 is a diagram showing an example of a display screen showing a change machine error on the display section of the self-POS terminal. FIG. 22 is a flow chart showing the control flow of the change replenishment process of the change machine in the self-POS terminal. FIG. 23 is a flow chart showing the control flow of the change replenishment process of the change dispenser in the self-POS terminal. FIG. 24 is a diagram showing an example of a display screen showing a shortage of change dispensers on the display section of the self-POS terminal. FIG. 25 is a flow chart showing the flow of control processing in the attendant PC. FIG. 26 is a flow chart showing the flow of control processing in the mobile attendant PC. FIG. 27 is a schematic diagram showing a semi-self checkout system that is a modified example of the embodiment.

Hereinafter, a checkout device according to an embodiment will be described in detail with reference to the accompanying drawings of FIGS. 1 to 26. FIG. In the embodiments, a self-service POS (Point of Sales) terminal for customers to perform registration and checkout operations will be described as a checkout device. Further, in the embodiment, a coin-roll drawer for stocking a coin roll (a predetermined number of coins of the same kind (for example, 50) stacked together and integrated with a film or the like) to be replenished in the coin change machine is used as an example of the stock unit. explain. In addition, in the embodiments, products will be described as an example of items to be sold. In addition, this invention is not limited by embodiment described below.

FIG. 1 is a schematic diagram showing a system including a self-service POS terminal according to an embodiment. As shown in FIG. 1, the system includes a plurality of self-POS terminals 1, attendant PCs (Personal Computers) 2, and mobile attendant PCs 3. FIG. Each self POS terminal 1 and attendant PC 2 are electrically connected by a communication line NT1 such as a LAN (Local Area Network) line. Also, the attendant PC 2 and the mobile attendant PC 3 are electrically connected by a communication line NT2 such as a wireless LAN.

The self-service POS terminal 1 includes a registration unit that reads a product code specifying a product to be purchased, and a checkout unit that performs checkout operations based on product information corresponding to the read product code. Both the registration operation in the registration department and the accounting operation in the accounting department are performed by the customer himself/herself. The self-POS terminal 1 executes sales registration processing based on the registration operation performed by the customer. Also, the self-POS terminal 1 executes checkout processing based on the checkout operation performed by the customer. A detailed configuration of the self-service POS terminal 1 will be described in detail with reference to FIGS. 2 to 5. FIG.

Here, the sales registration process is a process of displaying and storing product information such as the product name and price of the product based on the input product code. Accounting processing refers to the processing of displaying the total amount related to the transaction based on the product information processed for sales registration processing, accounting based on the deposit received from the customer, and issuing a receipt. Transaction processing includes sales registration processing and accounting processing. Transaction information also includes product information and accounting information.

Also, the self-service POS terminal 1 can be switched between a normal mode and an unlock mode. Normal mode is a mode in which the customer can perform registration and accounting operations. The unlock mode is a mode in which the electromagnetic lock of the self-POS terminal 1 can be unlocked, for example, when an error occurs in the self-POS terminal 1 or when replenishing receipt paper or change. is. By unlocking the electromagnetic lock, the inside of the self-service POS terminal 1 can be opened. The self-POS terminal 1, for example, when a code (attendant code in the embodiment), which is permission information specifying a person authorized to open the door, such as a manager, a store manager, or a specific attendant, is input, Allows switching to unlock mode.

Also, a camera is provided near each self-POS terminal 1 for monitoring the customer's registration operation and checkout operation. The display unit 208 (see FIG. 7) of the attendant PC 2 displays images of the customer's registration operation and checkout operation on each self-POS terminal 1 . An attendant who is a store clerk (who is authorized to unlock the door) watches the image displayed on the display unit 208 of the attendant PC 2, monitors the customer's registration operation and accounting operation, and detects fraud by the customer, for example. To check. Also, the attendant PC 2 displays the information that the customer has operated the help button on the self-POS terminal 1, and the attendant who sees the display goes to the corresponding self-POS terminal 1 and assists the operation, for example.

The mobile attendant PC 3 is a PC that can be carried by the attendant, such as a tablet PC. The mobile attendant PC 3 has some functions of the attendant PC. The mobile attendant PC 3 receives images of the customer's registration operation and checkout operation on the self-POS terminal 1 from the attendant PC 2 and displays them on the display unit 308 (see FIG. 8). The attendant watches the image displayed on the display unit 308, monitors the customer's registration operation and accounting operation, and checks fraud by the customer, for example. Since the attendant carries the mobile attendant PC 3, the customer's registration operation and accounting operation can be monitored from any place.

FIG. 2 is a perspective view showing the appearance of the self-service POS terminal 1. As shown in FIG. As shown in FIG. 2, the self-service POS terminal 1 includes a first housing 41 and a second housing 42. As shown in FIG. The first housing 41 has a coin change machine 34, a banknote change machine 35 (collectively referred to as "change machine 27"), a coin roll drawer 33 (stock unit), and a control unit in an internal storage unit 37 (see FIG. 3). It houses the device 36 . The coin change machine 34 stores coins received from customers by denomination. The coin change machine 34 also dispenses change in coins to the customer. The banknote change machine 35 stores banknotes received from customers by denomination. The banknote change machine 35 also pays out change for banknotes to the customer. The coin-roll drawer 33 stocks coin-rolls of various denominations of coins. The control device 36 executes control processing of the self-POS terminal 1 . The control device 36 includes the control unit 100, the memory unit 14, the communication unit 43, the power supply unit (not shown), etc. in FIG.

The first housing 41 also includes a first door 411 (door) that can be opened and closed, and a second door 412 (door). The first door 411 rotates vertically around the hinge portion 411a. The second door 412 rotates in the horizontal direction around the hinge portion 412a. The second door 412 is interfered with by the first door 411, and in order to open the second door 412, first, the first door 411 must be opened upward. When both the first door 411 and the second door 412 are closed, only the second door 412 cannot be opened.

As the first door 411 rotates upward, the inner upper side of the first housing 41 is opened, and the coin change machine 34 and the banknote change machine 35 are exposed. In addition, when the second door 412 rotates rightward, the inner lower side of the first housing 41 is opened, and the coin-roll drawer 33 and the control device 36 are exposed.

Further, the second door 412 rotates leftward to close the inner lower side of the first housing 41 , and the coin-roll drawer 33 and the control device 36 are hidden by the closed second door 412 . After that, the first door 411 rotates downward to close the upper part of the first housing 41 , and the coin change machine 34 and the banknote change machine 35 are hidden by the first door 411 . By closing the first door 411 and the second door 412 in this way, the self-POS terminal 1 can move the coin change machine 34, the banknote change machine 35, the coin roll drawer 33, and the control device 36 into the storage section 37. is hermetically closed inside the first housing 41 .

That is, when the first door 411 and the second door 412 are closed and the interior is hermetically closed, the customer and the attendant can access the coin change machine 34 and the banknote change machine 35 located inside the first housing 41. , the coin-roll drawer 33 and the control device 36 cannot be touched from the outside of the self-POS terminal 1.

In addition, the first housing 41 has a first electromagnetic lock 30 (first electromagnetic lock 30) that switches between a locked state in which the first door 411 is maintained in a closed state and cannot be opened, and an unlocked state in which the first door 411 can be opened. 1 locking mechanism) (see FIG. 6). An electromagnetic lock is a key that electromagnetically switches between an unlocked state and a locked state. In the electromagnetic lock, for example, when a solenoid is energized, the lock pin is positioned at the locked position to enter the locked state.

When the first electromagnetic lock 30 is locked while the first door 411 and the second door 412 are closed, the first door 411 and the second door 412 cannot be opened. When the first electromagnetic lock 30 is unlocked, the first door 411 can be opened. Then, when the first door 411 is opened, the second door 412 can be opened.

In addition, the first housing 41 has a second electromagnetic lock 31 that switches between a locked state in which the coin-roll drawer 33 is kept closed and cannot be opened, and an unlocked state in which the coin-roll drawer 33 can be opened. 2 lock mechanism) (see FIG. 6). If the second electromagnetic lock 31 is locked while the coin-roll drawer 33 is closed, the coin-roll drawer 33 cannot be opened. When the second electromagnetic lock 31 is unlocked, the coin-roll drawer 33 is unlocked and can be opened.

Also, the first door 411 has a deposit hole 271 , a discharge hole 273 and a tray 272 . The deposit hole 271 is located on the upper surface of the first door 411 and is a hole for opening a slot for depositing coins into the coin change machine 34 . The discharge hole 273 is a hole that opens a payout port for paying out coins from the coin change machine 34 . The tray 272 is a tray for receiving the coins of change dispensed from the coin change machine 34 .

Also, the first door 411 has a deposit hole 274 and a withdrawal hole 275 . The deposit hole 274 is a hole for opening an insertion slot for depositing bills into the bill change machine 35 . The pay-out hole 275 is a hole that opens a pay-out opening for paying out change of bills dispensed from the bill change machine 35 upward.

In addition, the first housing 41 has a basket mounting base 25 and a basket mounting base 26 on the left and right side surfaces. The basket placing table 25 has a first weighing section 251 . The basket placing table 26 has a second weighing section 261 .

The basket placing table 25 is a table on which a basket containing articles to be purchased is placed. The first weighing unit 251 measures the total weight of the basket placed on the basket placing table 25 and the commodities in the basket. The basket placing table 26 is a table for placing a basket into which the products taken out from the basket placing table 25 are put. The second weighing unit 261 measures the total weight of the basket placed on the basket placing table 26 and the commodities in the basket.

Further, the basket placing table 26 includes two support posts 43 extending upward from the upper surface of the basket placing table 26 , a temporary support base 44 formed on the upper part of the support posts 43 , and two extension rods 45 . The extension rod 45 is a rod for hooking a plastic bag (not shown) packed with the product whose product code is read by the reading unit 23 . The bag is opened with the handle hooked on the extension rod 45 to make it easy to throw in the merchandise. The temporary placement table 44 is a table on which fragile products (tofu and eggs) among the products whose product codes are read by the reading unit 23 are temporarily placed. The commodities placed on the temporary placing table 44 are finally packed in a bag.

The customer takes out the product from the basket placed on the basket placing table 25, passes the product in front of the reading unit 23, which will be described later, and causes the reading unit 23 to read the code attached to the product. Then, the customer puts the product into the basket placed on the basket placing table 26 . The first weighing unit 251 measures the weight before and after taking out the product from the basket placed on the basket placing table 25, so that the later-described control unit 100 (see FIG. 6) measures the weight change. The second weighing unit 261 measures the weight before and after the product is placed in the basket placed on the basket placing table 26, so that the control unit 100 measures the weight change. The control unit 100 determines whether the customer is operating correctly based on whether or not the two weight changes are equal.

The second housing 42 is provided above the first housing 41 . The second housing 42 accommodates the reading unit 23, the printing unit 24, and the card unit 28 in an internal storage unit 38 (see FIG. 4). The reading unit 23 is a device that optically reads, for example, a product code included in a code such as a bar code or two-dimensional code attached to the product. The printing unit 24 prints the transaction information of the product purchased by the customer and issues a receipt. The card unit 28 reads customer identification information from, for example, an inserted credit card. The self-POS terminal 1 executes checkout processing based on the customer identification information read by the card section 28 .

The second housing 42 also has two third doors 421 that rotate between an open position and a closed position. The third door 421 pivots about the hinge portion 421a so as to open as a double door. With the third door 421 at the open position, the storage section 38 of the second housing 42 is opened, and the reading section 23, the printing section 24, and the card section 28 are exposed. When the third door 421 is at the closed position, the inside of the second housing 42 is hermetically closed, and the reading unit 23, the printing unit 24, and the card unit 28 are placed inside the second housing 42. hermetically hidden. By closing the third door 421 in this manner, the self-POS terminal 1 seals the storage section 38 for storing the reading section 23 , the printing section 24 and the card section 28 inside the second housing 42 . closed to

That is, when the third door 421 is closed and the storage section 38 is hermetically closed, the customer and the attendant cannot use the reading section 23, the printing section 24, and the card section 28 inside the second housing 42. 2 cannot be touched from the outside of the housing 42 .

In addition, the second housing 42 has a third electromagnetic lock 32 (see FIG. 4) that switches between a locked state in which the third door 421 is kept closed and cannot be opened, and an unlocked state in which the third door 421 can be opened. 6). If the third electromagnetic lock 32 is locked while the third door 421 is closed, the third door 421 cannot be opened. When the third electromagnetic lock 32 is in the unlocked state, the third door 421 is unlocked and can be opened.

The third door 421 has a hole 4212 for exposing the reading window of the reading unit 23, a hole 4213 for discharging the receipt issued from the printing unit 24, and a hole 4211 for inserting a card into the card unit 28. .

In addition, the second housing 42 has a display section 22 on its upper portion. The display unit 22 displays the product information of the product associated with the registration operation by the customer. In addition, the display unit 22 displays accounting information associated with accounting operations by the customer. In addition, the display unit 22 displays guidance to the customer so that the customer can appropriately perform the registration operation and the accounting operation. The display unit 22 also displays how to cancel an erroneous operation and how to call an attendant.

The display unit 22 has a touch panel 21 on its surface. The touch panel 21 serves as a key. By operating the touch panel 21 at positions corresponding to various keys displayed on the display unit 22, the keys are operated.

In addition, the second housing 42 has a columnar pole 46 extending upward at the rear. The top end of the pole 46 is provided with a light emitting part 29 that emits light when the customer performs an operation to call an attendant.

FIG. 3 is a perspective view showing the appearance of the self-POS terminal 1 with the first door 411 and the second door 412 opened. As shown in FIG. 3, since the first door 411 is open upward, the inside of the self-POS terminal 1 is opened to expose the storage section 37 in which the coin changer 34 and the banknote changer 35 are stored. and Further, since the second door 412 is opened rightward, the coin-roll drawer 33 and the storage section 37 in which the control device 36 is stored are exposed.

FIG. 4 is a perspective view showing the external appearance of the self-POS terminal 1 with the third door 421 opened. As shown in FIG. 4, the third door 421 is double-opened on both sides from the center of the self-service POS terminal 1, so that the self-service POS terminal 1 can be opened to read unit 23, print unit 24, and card. A storage portion 38 for storing the portion 28 is exposed.

FIG. 5 is a perspective view showing the appearance of the coin-roll drawer 33. As shown in FIG. As shown in FIG. 5, the coin-roll drawer 33 has a housing portion 331 and a drawer portion 332 . The housing portion 331 is a box-shaped rectangular parallelepiped housing with an open front surface. The drawer part 332 can appear and disappear with respect to the housing part 331 from the front part. The drawer part 332 is in a closed state when it is pushed into the housing part 331 , and is in an open state when it is protruded from the housing part 331 . The second electromagnetic lock 31 maintains the closed state of the coin-roll drawer 33 (the coin-roll drawer 33 cannot be opened) by locking the drawer portion 332 into the housing portion 331 . By unlocking the second electromagnetic lock 31, the coin-roll drawer 33 is unlocked and the drawer section 332 protrudes slightly from the housing section 331 (open state).

The drawer section 332 has a plurality of coin roll storage sections 334 arranged in parallel in two rows. In addition, each coin-roll storing section 334 includes two transmissive coin-roll sensors 336 and 337 . The coin-roll sensor 336 and the coin-roll sensor 337 provide information as to whether or not the coin-roll 335 is stored in each coin-roll storing section 334, and when the coin-roll storing section 334 stores the coin-roll 335, Output information specifying the denomination of the coin roll. Based on the information output by the coin-roll sensor 336 and the coin-roll sensor 337, the control unit 100, which will be described later, grasps the denomination and number of coin-rolls stored in the coin-roll drawer 33. FIG. Then, the control unit 100 calculates the total amount of coins stored in the coin-roll drawer 33 based on the denomination and number of the identified coin-rolls. The control unit 100 calculates a new number of coin-rolls and the total amount each time the number of coin-rolls stored in the coin-roll drawer 33 changes.

The hardware configurations of the self-POS terminal 1, the attendant PC 2, and the mobile attendant PC 3 will now be described. FIG. 6 is a block diagram showing the hardware configuration of the self-POS terminal 1. As shown in FIG. As shown in FIG. 6, the self-service POS terminal 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a memory section 14, and the like. The CPU 11 is the main control entity. The ROM 12 stores various programs. The RAM 13 develops various data. The memory unit 14 stores various programs. The CPU 11 , ROM 12 , RAM 13 and memory section 14 are connected to each other via a data bus 15 . The CPU 11 , ROM 12 and RAM 13 constitute a control section 100 . That is, the control unit 100 executes a control process, which will be described later, by the CPU 11 operating according to the control program stored in the ROM 12 or the memory unit 14 and developed in the RAM 13 .

The memory unit 14 is composed of a non-volatile memory such as an HDD (Hard Disc Drive) or flash memory that retains stored information even when the power is turned off, and includes a control program unit 141 that stores control programs. The memory unit 14 also includes a coin storage unit 142 and a coin roll unit 143 . The money storage unit 142 stores the amount of money stored in the change dispenser 27 . Specifically, the money storage unit 142 counts the amount of money to be stored in the storage unit of the change dispenser 27 and the amount of money to be dispensed from the storage unit for each denomination, and stores the difference in the change dispenser 27. stored as the amount of money

The coin-roll section 143 also stores the number of coin-rolls by denomination and the total amount of money stocked in the coin-roll drawer 33 . Specifically, based on the information output from the coin-roll sensor 336 and the coin-roll sensor 337 of the coin-roll drawer 33, the control unit 100 determines the number of coin-rolls stocked in the coin-roll drawer 33 by denomination and The amount is calculated and stored in the coin roll section 143 . More specifically, the control unit 100 grasps the denomination and number of coin rolls based on the information output from the coin roll sensor 336 and the coin roll sensor 337 . Also, since the number of one coin roll is determined to be, for example, 50, the amount per coin roll for each denomination can be known. For example, the amount of money per roll of 10-yen coins is 500 yen. Therefore, if the denomination and number of the coin rolls are known, the amount of each coin roll is multiplied by the number of the coin rolls. amount can be requested.

Control unit 100 also controls touch panel 21 , display unit 22 , reading unit 23 , printing unit 24 , first weighing unit 251 , second weighing unit 261 , change dispenser 27 , card unit 24 via data bus 15 and controller 16 . 28 , the light emitting part 29 , the first electromagnetic lock 30 , the second electromagnetic lock 31 , the third electromagnetic lock 32 , the coin roll sensor 336 and the coin roll sensor 337 .

The touch panel 21 displays an unlock 1 key 211 corresponding to the display of "unlock 1 key" on the display unit 22, an unlock 2 key 212 corresponding to the display of "unlock 2 key", and an "unlock 3 key". An unlock 3 key 213 corresponding to , and a replenishment key 214 corresponding to the display of "replenishment key" are provided. In the following description, "keys provided on the touch panel 21 corresponding to the display of keys on the display section" will be simplified as "keys displayed on the display section", for example.

The unlocking 1 key 211 is a key that is operated to unlock the first electromagnetic lock 30 in the locked state. The unlock 2 key 212 is a key that is operated to unlock the second electromagnetic lock 31 in the locked state. The unlocking 3 key 213 is a key that is operated to unlock the third electromagnetic lock 32 in the locked state. The replenishment key 214 is a key operated to unlock both the first electromagnetic lock 30 and the second electromagnetic lock 31 in the locked state.

Also, the control unit 100 is connected to the communication unit 43 via the data bus 15 . The communication unit 43 transmits and receives information to and from the other self-POS terminal 1 and the attendant PC 2 via the communication line NT1.

FIG. 7 is a block diagram showing the hardware configuration of the attendant PC2. As shown in FIG. 7, the attendant PC 2 includes a CPU 201, a ROM 202, a RAM 203, a memory section 204, and the like. The CPU 201 serves as a control entity. The ROM 202 stores various programs. The RAM 203 expands various data. The memory unit 204 stores various programs. The CPU 201 , ROM 202 , RAM 203 and memory section 204 are connected to each other via a data bus 205 . The CPU 201 , ROM 202 and RAM 203 constitute the control unit 200 . That is, the control unit 200 executes the control processing described later by the CPU 201 operating according to the control program stored in the ROM 202 or the memory unit 204 and developed in the RAM 203 .

The memory unit 204 is composed of a non-volatile memory such as an HDD (Hard Disc Drive) or flash memory that retains stored information even when the power is turned off, and includes a control program unit 2041 that stores control programs.

Also, the control unit 200 is connected to the touch panel 207 and the display unit 208 via the data bus 205 and the controller 206 . The touch panel 207 has an unlock 1 key 2071 , an unlock 2 key 2072 , an unlock 3 key 2073 and a supplement key 2074 displayed on the display unit 208 . The function of unlock 1 key 2071 is the same as that of unlock 1 key 211 . The function of unlock 2 key 2072 is similar to that of unlock 2 key 212 . The function of unlock 3 key 2073 is similar to that of unlock 3 key 213 . The function of refill key 2074 is similar to that of refill key 214 .

Also, the control unit 200 is connected to the communication unit 209 via the data bus 205 . The control unit 200 transmits and receives information to and from each self-POS terminal 1 via the communication unit 209 and the communication line NT1. Also, the control unit 200 is connected to the communication unit 210 via the data bus 205 . The control unit 200 transmits and receives information to and from the mobile attendant PC 3 via the communication unit 210 and the communication line NT2.

FIG. 8 is a block diagram showing the hardware configuration of the mobile attendant PC3. As shown in FIG. 8, the mobile attendant PC 3 includes a CPU 301, a ROM 302, a RAM 303, a memory section 304, and the like. The CPU 301 is the main control entity. A ROM 302 stores various programs. The RAM 303 develops various data. The memory unit 304 stores various programs. The CPU 301 , ROM 302 , RAM 303 and memory section 304 are connected to each other via a data bus 305 . The CPU 301 , ROM 302 and RAM 303 constitute a control section 300 . That is, the control unit 300 executes the control processing described later by the CPU 301 operating according to the control program stored in the ROM 302 or the memory unit 304 and developed in the RAM 303 .

The memory unit 304 is composed of a non-volatile memory such as an HDD (Hard Disc Drive) or flash memory that retains stored information even when the power is turned off, and includes a control program unit 3041 that stores control programs.

Also, the control unit 300 is connected to the touch panel 307 , the display unit 308 and the reading unit 309 via the data bus 305 and the controller 306 . The touch panel 307 has an unlock 1 key 3071 , an unlock 2 key 3072 , an unlock 3 key 3073 and a supplement key 3074 displayed on the display unit 308 . The function of unlock 1 key 3071 is the same as that of unlock 1 key 211 . The function of unlock 2 key 3072 is similar to that of unlock 2 key 212 . The function of unlock 3 key 3073 is similar to that of unlock 3 key 213 . The function of refill key 3074 is similar to that of refill key 214 . A reading unit 309 has the same configuration as the reading unit 23 .

Also, the control unit 300 is connected to the communication unit 310 via the data bus 305 . Control unit 300 transmits and receives information to and from attendant PC 2 via communication unit 310 and communication line NT2.

9 to 24, the control of the self-service POS terminal 1 in accordance with the customer's operation will be described in detail. FIG. 9 is a functional block diagram showing the functional configuration of the self-POS terminal 1. As shown in FIG. The control unit 100 functions as opening/closing control means 101 , replenishment key display means 102 , detection means 103 and transmission means 104 by following control programs stored in the control program portion 141 of the ROM 12 and the memory portion 14 .

The opening/closing control means 101 maintains the first electromagnetic lock 30 in a locked state and permits the unlocking of the electromagnetic lock in a normal mode in which the coin change machine 34 is driven to pay out change according to the amount of merchandise. In the unlocking mode based on the input of the attendant code that has the authority to unlock, the first electromagnetic lock 30 has a function of enabling switching to the unlocked state.

The replenishment key display means 102 has a function of displaying a replenishment key 214 for instructing replenishment of coins from the coin-roll drawer 33 to the coin changer 34 on the display section 22 .

The detection means 103 has a function of detecting shortage of coins in the coin change machine 34 .

The transmission means 104 has a function of transmitting display information for displaying the replenishment key 3074 on the portable mobile attendant PC 3 to the outside.

10 to 24 are flowcharts showing the flow of control processing of the self-POS terminal 1 and related display screens. First, the control unit 100 sets the normal mode when the self-POS terminal 1 is in the standby state. Then, as shown in FIG. 10, the control unit 100 determines whether or not the start key (not shown) displayed on the display unit 22 is operated while the self-POS terminal 1 is in the standby state (S11). . The start key is operated by the customer when starting to operate the self-POS terminal 1 . If it is determined that an operation has been performed (Yes in S11), then the control unit 100 determines whether or not a product code specifying a product has been input from the reading unit 23 by the customer's registration operation (S12). If it is determined that an input has been made (Yes in S12), the control unit 100 reads the product information corresponding to the input product code from the product master (not shown), and stores it in the product information unit 131 for sales registration. Processing is executed (S13). Then, the control unit 100 returns to S12. The control unit 100 executes the processes of S11 to S15 in normal mode. In this normal mode, customers and attendants cannot open the first door 411, the second door 412, and the third door 421 of the self-service POS terminal 1 to touch the internal elements.

If it is determined that the product code has not been input (No in S12), the control unit 100 operates an end key (not shown) for ending the sales registration process displayed on the display unit 22. (S14). The end key is operated by the customer when completing the registration operation on the self-POS terminal 1 . If it is determined that the operation has been performed (Yes in S14), the control unit 100 executes checkout processing based on the product information stored in the product information unit 131 (S15). Then, the control unit 100 returns to S11. If it is determined that the end key has not been operated (No in S14), the control section 100 returns to S12.

On the other hand, when it is determined in S11 that the start key has not been operated (No in S11), the control section 100 determines whether or not an attendant code has been input from the reading section 23 (S21). The attendant code is a code for identifying an attendant, and is printed in the form of a bar code, for example, on an employee ID card carried by the attendant. The self-POS terminal 1 allows the attendant to read the employee ID card with the reading unit 23, thereby inputting the attendant code.

If it is determined that an attendant code has been input (Yes in S21), then the control unit 100 determines whether the input attendant code has the authority to unlock the self-service POS terminal 1 (S22). ). In order to handle money stored in the self-service POS terminal 1, the store authorizes only a specific person such as a person in charge of the sales floor or a leader to unlock the self-service POS terminal 1. FIG. Therefore, the control unit 100 determines whether or not the attendant is authorized to unlock the self-POS terminal 1 based on the attendant code that has been input.

If the controller 100 determines that it is an authorized attendant code (permission information for unlocking the lock mechanism) (Yes in S22), the control unit 100 switches the self-POS terminal 1 from the normal mode to the unlock mode. Switch (S23). Then, the control section 100 (replenishment key display means 102) displays a display screen displaying an unlocking key for unlocking the electromagnetic lock on the display section 22 (S24).

FIG. 11 is a diagram showing an example of a display screen displaying an unlock key on the display section 22 in S24. As shown in FIG. 11 , the control unit 100 displays an unlock 1 key 211 , an unlock 2 key 212 , an unlock 3 key 213 and a supplement key 214 on the display unit 22 .

Returning to the description of FIG. Next, the control unit 100 determines whether or not the attendant has operated any of the unlock 1 key 211, unlock 2 key 212, and unlock 3 key 213 (S25). If it is determined that any unlocking key has been operated (Yes in S25), the control unit 100 executes unlocking processing, which will be described in detail with reference to FIG. 12 (S26). Then, the control unit 100 returns to S11. If it is determined that none of the unlocking keys have been operated (No in S25), then the control section 100 determines whether or not the replenishment key 214 has been operated (S27). If it is determined that the replenishment key 214 has been operated (Yes in S27), the control unit 100 executes a change replenishment process which will be described in detail with reference to FIG. 13 (S28). Then, the control unit 100 returns to S11. If it is determined that the attendant has not operated the replenishment key 214 (No in S27), the controller 100 returns to S25.

If it is determined in S22 that the entered attendant code does not have the authority to unlock the self-POS terminal 1 (No in S22), the controller 100 determines that the attendant code does not have the unlocking authority. is displayed on the display unit 22 (S29). Then, the control unit 100 returns to S11.

On the other hand, if it is determined in S21 that the attendant code has not been input from the reading unit 23 (No in S21), then the control unit 100 (detecting means 103) detects that an error has occurred in the self-POS terminal 1. (S31). This error is, for example, a so-called error such as receipt paper jam in the printing unit 24 or money jam in the change dispenser 27. Although not an error, for example, the roll of receipt paper stored in the printing unit 24 will soon run out. This includes a state in which there is no change, and a state in which the number of changes stored in the change dispenser 27 is less than a predetermined amount (these are collectively referred to as "insufficient state").

If it is determined that an error has occurred (Yes in S31), the control unit 100 executes error processing described in detail with reference to FIGS. 15 to 24 (S32). Then, the control unit 100 returns to S11. If it is determined that no error has occurred (No in S31), the control unit 100 returns to S11.

Next, the unlocking process in S26 will be described. FIG. 12 is a flow chart showing the control flow of the unlocking process in the self-POS terminal 1. As shown in FIG. As shown in FIG. 12, the control unit 100 determines whether or not the unlock key operated in S25 is the unlock 1 key 211 (S41). The attendant operates the unlocking 1 key 211 when an error such as a change jam occurs in the change dispenser 27 . If it is determined to be the unlock 1 key 211 (Yes in S41), the control section 100 unlocks the first electromagnetic lock 30 (S42). In this state, the first door 411 is released from the closed state and can be rotated upward about the hinge portion 411a to be in the open state. The attendant opens the first door 411 and then opens the second door 412 around the hinge portion 412a. In this state, the second electromagnetic lock 31 maintains the locked state. Then, the attendant opens the coin change machine 34 or bill change machine 35 to clear the error state such as money jam.

After clearing the error state, the attendant closes the second door 412 and then the first door 411 in that order. The control unit 100 determines whether or not the first door 411 is closed (S43). The control unit 100 determines S43 based on the output of the sensor that detects opening/closing of the first door 411 . It waits until the first door 411 is closed (No in S43), and when it is determined that the first door 411 is closed (Yes in S43), the control unit 100 locks the first electromagnetic lock 30. , the first door 411 is set to an unopenable state (S44). Then, the control unit 100 switches the self-POS terminal 1 to the normal mode (S45). Then, the control unit 100 returns to S11.

On the other hand, if it is determined that the unlock key operated in S25 is not the unlock 1 key 211 (No in S41), the controller 100 determines that the unlock key operated in S25 is the unlock 2 key 212. It is determined whether or not there is (S51). After the unlocking 1 key 211 has been operated, the attendant operates the unlocking 2 key 212 to open the second electromagnetic lock when, for example, the coin roll drawer 33 is to be opened to replenish or take out the coin roll. 31 is unlocked. If it is determined to be the unlock 2 key 212 (Yes in S51), the controller 100 unlocks the second electromagnetic lock 31 (S52). In this state, the coin-roll drawer 33 is released from the closed state, and becomes an open state in which the drawer portion 332 slightly protrudes forward from the housing portion 331 . The attendant pulls out the projecting drawer part 332 to the front. Then, the attendant replenishes the coin-roll drawer 33 with the coin-roll and takes it out.

The attendant pushes the drawer section 332 into the housing section 331 after taking out or replenishing the coin roll. The control unit 100 determines whether or not the coin-roll drawer 33 is closed (S53). The control unit 100 determines S53 based on the output of the sensor that detects opening and closing of the coin-roll drawer 33 . It waits until the coin-roll drawer 33 is closed (No in S53), and when it is determined that the coin-roll drawer 33 has been closed (Yes in S53), the control unit 100 locks the second electromagnetic lock 31. , the coin-roll drawer 33 is placed in an unopenable state (S54). Then, the control unit 100 executes S45. Then, the control unit 100 returns to S11.

If it is determined that the unlock key operated in S25 is not the unlock 2 key 212 (No in S51), the controller 100 determines that the unlock key operated in S25 is the unlock 3 key 213. It is determined whether or not there is (S61). If it is determined that it is the unlock 3 key 213 (Yes in S61), the controller 100 unlocks the third electromagnetic lock 32 (S62). In this state, the closed state of the third door 421 is released, and the third door 421 is rotatable about the hinge portion 421a in a double-door manner to be in an open state. The attendant opens the third door 421 . Then, the attendant clears the error state in the printing section 24 or the card section 28 . If it is determined that the operated unlock key is not the unlock 3 key 213 (No in S61), the controller 100 returns to S41.

The attendant closes the third door 421 after clearing the error state. The controller 100 determines whether or not the third door 421 is closed (S63). The control unit 100 determines S63 based on the output of the sensor that detects opening/closing of the third door 421 . It waits until the third door 421 is closed (No in S63), and when it is determined that the third door 421 has been closed (Yes in S63), the control unit 100 locks the third electromagnetic lock 32. , the third door 421 is set to an unopenable state (S64). Then, the control unit 100 executes the process of S45. Then, the control unit 100 returns to S11.

Next, the change replenishment process in S28 will be described. FIG. 13 is a flow chart showing the control flow of change replenishment processing in the self-POS terminal 1. As shown in FIG. First, the control unit 100 calculates the amount of coins stored in the coin change machine 34 . Specifically, since the coin changer 34 is aware of the appropriate number of coins to be stored for each denomination, the control unit 100 determines the appropriate number of coins to be stored and the coins currently stored in the storage unit. Compare with the number of Then, the control unit 100 calculates whether or not there is a shortage of coins in the coin changer 34 and how many coins should be replenished (S71). Then, for the denominations that are in short supply, the replenishment quantity is displayed in terms of the number of coin rolls (S72).

FIG. 14 is a diagram showing a display example of the display screen in S72, which shows a message indicating that 10-yen coins and 100-yen coins are to be replenished, and a coin roll of 10-yen coins and 100-yen coins as coins to be replenished. An indication 224 is displayed.

Returning to the description of FIG. Next, the control unit 100 unlocks the first electromagnetic lock 30 to open the first door 411 (S73). Subsequently, the control unit 100 unlocks the second electromagnetic lock 31 to open the coin-roll drawer 33 (S74). In this state, the attendant takes out coin rolls of 10-yen coins and 100-yen coins from the coin-roll drawer 33 . Then, the attendant breaks the packaging seal of the 10-yen coin roll and replenishes the 10-yen coin storage with 50 10-yen coins. 50 yen coins are replenished in the storage part for 100 yen coins.

The control unit 100 determines whether or not the outputs of the coin roll sensor 336 and the coin roll sensor 337 have changed by taking out the coin roll of 10 yen coins and the coin roll of 100 yen coins from the coin roll drawer 33 ( S75). If it is determined that there has been a change (Yes in S75), the control unit 100 controls the coin-roll drawer 33 stored in the coin-roll unit 143 based on the detection outputs of the coin-roll sensor 336 and the coin-roll sensor 337 that have changed. The number of coin rolls of 10-yen coins and the number of coin rolls of 100-yen coins are subtracted by one (S76). In addition, the control unit 100 counts the 50 10-yen coins and 50 100-yen coins replenished in the coin changer 34 and updates the value of the coin storage unit 142 .

After replenishing the coins, the attendant first pushes the drawer portion 332 of the coin-roll drawer 33 into the housing portion 331 to close the coin-roll drawer 33 . The control unit 100 determines whether or not the coin-roll drawer 33 is closed (S77). The controller 100 waits until the closed state is reached (No in S77), and when it is determined that the closed state has been reached (Yes in S77), the control unit 100 locks the second electromagnetic lock 31 (S78).

Next, the control unit 100 determines whether or not the first door 411 is closed (S79). The controller 100 waits until the closed state is reached (No at S79), and when it is determined that the closed state is reached (Yes at S79), the control unit 100 locks the first electromagnetic lock 30 (S80). Then, the control unit 100 switches the self-POS terminal 1 to the normal mode (S81). Then, the control unit 100 returns to S11. In S75, if there is no change in the output of the coin-roll sensor 336 and the coin-roll sensor 337 (No in S75), the control section 100 executes the processes from S77 onward without performing the process of S76.

In this way, in the unlocking mode of the self-POS terminal 1, when the attendant operates the unlocking key displayed on the display unit 22, the control unit 100 unlocks the corresponding electromagnetic lock and Keep the door open. The attendant opens the door and performs error handling on the elements stored in the storage. When the attendant operates the replenishment key 214 displayed on the display unit 22, both the first electromagnetic lock 30 and the second electromagnetic lock 31 are opened, and the first door 441 and the coin-roll drawer 33 are opened. Become. The attendant takes out a coin roll of the displayed denomination from the opened coin roll drawer 33 and replenishes the coin change machine 34 with the coin roll.

Next, the error processing of S32 will be described. 15 to 24 are flowcharts showing the control flow of error processing in the self-POS terminal 1 and display examples of display screens related thereto. It should be noted that the presence or absence of an error state or insufficient state in each element described below is determined by the control unit 100 according to the output of each error detection sensor.

As shown in FIG. 15, the control unit 100 first determines whether an error or shortage has occurred in the printing unit 24 (S91). If it is determined that an error or shortage has occurred in the printing unit 24 (Yes in S91), the control unit 100 executes error processing or shortage processing of the printing unit 24 (S92). Then, the control unit 100 returns to S11.

If it is determined that the printing unit 24 is not in an error state or coin shortage state (No in S91), then the control unit 100 determines whether an error state or a coin shortage state has occurred in the change dispenser 27. (S93). An error condition in the change dispenser 27 refers to, for example, a coin or banknote jam during transportation. The shortage state of the coin changer 34 means, for example, a state in which the number of coins stored in the storage unit is less than a predetermined number.

When it is determined that an error state or a shortage state has occurred in the change dispenser 27 (Yes in S93), the control section 100 determines whether it is in an error state or a shortage state (S94). If it is determined to be in an error state (error of S94), the control unit 100 executes change error processing (S95). Then, the control unit 100 returns to S11. Further, when it is determined that the amount is insufficient (shortage in S94), the control unit 100 executes change replenishment processing (S96). Then, the control unit 100 returns to S11.

If it is determined that neither the error state nor the coin shortage state has occurred in the change dispenser 27, the control unit 100 executes error processing for elements other than the printing unit 24 and the change dispenser 27 (S97). ). Then, the control unit 100 returns to S11.

Next, the print section error processing in S92 will be described. 16 and 17 are flowcharts showing the control flow of error processing of the printing unit 24 in the self-POS terminal 1. FIG. As shown in FIG. 16, the control unit 100 displays the error state or shortage state that has occurred in the printing unit 24 on the display unit 22 (S101). And the control part 100 transmits the screen information displayed on the display part 22 to attendant PC2 (S102).

Next, the control section 100 determines whether or not the attendant code has been input from the reading section 23 (S103). If it is determined that the attendant code has been input (Yes in S103), it is determined whether or not the input attendant code has the authority to unlock the self-service POS terminal 1 (S104). If it is determined that there is authority (Yes in S104), the control unit 100 switches the self-POS terminal 1 to the unlock mode (S105). Then, the control unit 100 displays the unlock 3 key 213 on the display unit 22 (S106). At this time, other unlocking keys and replenishment key 214 are not displayed.

FIG. 18 is an example of screen information displayed on the display unit 22 in S106. As shown in FIG. 18, the control unit 100 displays a message 221 indicating that the printing unit 24 is in an error state or an insufficient state, and an unlock 3 key 213 on the display unit 22 . The attendant operates this unlocking 3 key 213 .

Next, the control unit 100 determines whether or not the attendant has operated the unlocking 3 key 213 (S107). The controller 100 waits until the operation is performed (No in S107), and when it is determined that the operation has been performed (Yes in S107), the control unit 100 unlocks the third electromagnetic lock 32 (S108). The attendant opens the third door 421 in this state to eliminate the error in the printing section 24 . The attendant then closes the third door 421 .

Next, the control unit 100 determines whether or not the third door 421 is closed (S109). The control unit 100 waits until the closed state is established (No in S109), and when it is determined that the closed state has been established (Yes in S109), the control unit 100 locks the third electromagnetic lock 32 (S110). Then, the control unit 100 switches the self-POS terminal 1 to the normal mode (S111). Then, the control unit 100 returns to S11.

On the other hand, when it is determined in S104 that the entered attendant code does not have the authority to unlock the self-POS terminal 1 (No in S104), the control unit 100 determines that the attendant code does not have the authority to unlock. is displayed on the display unit 22 (S112). Then, the control unit 100 returns to S11.

Further, when it is determined in S103 that the attendant code has not been input from the reading unit 23 (No in S103), the control unit 100, as shown in FIG. (S121). If it is determined that it has not been received (No in S121), the control unit 100 returns to S103, and if it is determined that it has been received (Yes in S121), the control unit 100 determines that the received attendant code is It is determined whether or not there is an authority to unlock the self-POS terminal 1 (S122). If it is determined that there is authority (Yes in S122), the control unit 100 switches the self-POS terminal 1 to the unlock mode (S123).

Then, the control unit 100 transmits the screen information displayed in S106, in which the unlock 3 key 213 is displayed on the display unit 22, to the attendant PC 2 (S124). Next, the control unit 100 determines whether unlock 3 information indicating that the attendant has operated the unlock 3 key 3073 displayed on the display unit 308 of the mobile attendant PC 3 has been received from the attendant PC 2 (S125). ). The control unit 100 waits until it is received (No in S125), and when it is determined that it has been received (Yes in S125), the control unit 100 executes the processes after S108. If it is determined in S122 that the received attendant code does not have the authority to unlock the self-service POS terminal 1 (No in S122), the control section 100 executes the process of S112.

Next, change error processing in S95 will be described. FIGS. 19 and 20 are flow charts showing the control flow of the change machine error processing in the self-POS terminal 1. FIG. As shown in FIG. 19, the control unit 100 displays the error state that has occurred in the change dispenser 27 on the display unit 22 (S131). And the control part 100 transmits the screen information displayed on the display part 22 to attendant PC2 (S132).

Next, the control unit 100 determines whether or not the attendant code has been input from the reading unit 23 (S133). If it is determined that the attendant code has been input (Yes in S133), it is determined whether or not the input attendant code has the authority to unlock the self-service POS terminal 1 (S134). If it is determined that there is authority (Yes in S134), the control unit 100 switches the self-POS terminal 1 to the unlock mode (S135). Then, the control unit 100 displays the unlock 1 key 211 on the display unit 22 (S136). At this time, other unlocking keys and replenishment key 214 are not displayed.

FIG. 21 is an example of screen information displayed on the display unit 22 in S136. As shown in FIG. 21, the control unit 100 displays a message 222 indicating that the change dispenser 27 is in an error state and the unlock 1 key 211 on the display unit 22 . The attendant operates this unlocking 1 key 211 .

Next, the control unit 100 determines whether or not the attendant has operated the unlocking 1 key 211 (S137). The controller 100 waits until the operation is performed (No at S137), and when it is determined that the operation has been performed (Yes at S137), the control unit 100 unlocks the first electromagnetic lock 30 (S138). The attendant opens the first door 411 and the second door 412 in this state to eliminate the error in the change dispenser 27 . The attendant then closes the second door 412 and the first door 411 in that order.

Next, the control unit 100 determines whether or not the first door 411 is closed (S139). The controller 100 waits until the closed state is established (No in S139), and when it is determined that the closed state has been established (Yes in S139), the control unit 100 locks the first electromagnetic lock 30 (S140). Then, the control unit 100 switches the self-POS terminal 1 to the normal mode (S141). Then, the control unit 100 returns to S11.

On the other hand, if it is determined in S134 that the entered attendant code does not have the authority to unlock the self-service POS terminal 1 (No in S134), the controller 100 determines that the attendant code does not have the authority to unlock. is displayed on the display unit 22 (S142). Then, the control unit 100 returns to S11.

Further, when it is determined in S133 that the attendant code has not been input from the reading unit 23 (No in S133), the control unit 100, as shown in FIG. (S151). If it is determined that it has not been received (No in S151), the control unit 100 returns to S133, and if it is determined that it has been received (Yes in S151), the control unit 100 determines that the received attendant code is It is determined whether or not there is an authority to unlock the self-POS terminal 1 (S152). If it is determined that there is authority (Yes in S152), the control unit 100 switches the self-POS terminal 1 to the unlock mode (S153).

Then, the control unit 100 transmits the screen information displayed in S136, in which the unlocking 1 key 211 is displayed on the display unit 22, to the attendant PC 2 (S154). Next, the control unit 100 determines whether unlock 1 information indicating that the attendant has operated the unlock 1 key 3071 displayed on the display unit 308 of the mobile attendant PC 3 has been received from the attendant PC 2 (S155). ). The control unit 100 waits until it is received (No in S155), and when it is determined that it has been received (Yes in S155), the control unit 100 executes the processes after S138. If it is determined in S152 that the received attendant code does not have the authority to unlock the self-service POS terminal 1 (No in S152), the control section 100 executes the process of S142.

Next, the change replenishment processing in S96 will be described. 22 and 23 are flow charts showing the control flow of change replenishment processing in the self-POS terminal 1. FIG. As shown in FIG. 22, the control unit 100 displays on the display unit 22 the lack of change generated in the coin change machine 34 (S161). And the control part 100 transmits the screen information displayed on the display part 22 to attendant PC2 (S162).

Next, the control unit 100 determines whether or not the attendant code has been input from the reading unit 23 (S163). If it is determined that the attendant code has been input (Yes in S163), it is determined whether or not the input attendant code has the authority to unlock the self-service POS terminal 1 (S164). If it is determined that there is authority (Yes in S164), the control unit 100 switches the self-POS terminal 1 to the unlock mode (S165).

Next, the control unit 100 calculates the number of coins to be replenished (the number of coin rolls) for coins of the denomination for which the sensor of the coin changer 34 has detected an insufficient state (S166). Then, the control section 100 (supplementary key display means 102) displays the supplementary key 214 on the display section 22 (S167).

FIG. 24 is an example of the display screen displayed on the display unit 22 in S167. As shown in FIG. 24, the control unit 100 displays a message 223 on the display unit 22 indicating that there is a shortage of 10-yen coins and that three 10-yen coin rolls will be replenished. Further, the control unit 100 displays a supplement key 214 on the display unit 22 . The attendant operates this supplement key 214 .

Next, the control unit 100 determines whether or not the attendant has operated the replenishment key 214 (S168). The controller 100 waits until the operation is performed (No at S168), and when it is determined that the operation has been performed (Yes at S168), the control unit 100 unlocks the first electromagnetic lock 30 (S169). Subsequently, or at the same time, the controller 100 unlocks the second electromagnetic lock 31 (S170). In this state, the attendant opens the first door 411 and the second door 412, further opens the coin-roll drawer 33, takes out three 10-yen coin rolls from the coin-roll drawer 33, and uses the coin change machine. Add to 34.

The control unit 100 determines whether or not the coin-roll sensor 336 and the coin-roll sensor 337 have detected that a coin-roll has been taken out from the coin-roll drawer 33 (S171). If so (Yes in S171), the control unit 100, based on the outputs of the coin-roll sensor 336 and the coin-roll sensor 337, detects 10 in the coin-roll drawer 33 stored in the coin-roll unit 143. The number of yen coin rolls is subtracted by 3 (S172). At this time, the total amount of coins stocked in the coin-roll drawer 33, which is stored in the coin-roll section 143, is also recalculated (S172). In addition, the control unit 100 counts the 150 10-yen coins replenished in the coin changer 34 and recalculates the value of the coin storage unit 142 (S172). If it is determined that the coin roll has not been taken out (No in S171), the control unit 100 executes the processes from S173 onward.

Next, the attendant closes the coin-roll drawer 33, the second door 412 and the first door 411 in this order. Next, the control unit 100 determines whether or not the coin-roll drawer 33 is closed (S173). The control unit 100 waits until the closed state is established (No in S173), and when it is determined that the closed state is established (Yes in S173), the control unit 100 locks the second electromagnetic lock 31 (S174).

Next, the control unit 100 determines whether or not the first door 411 is closed (S175). The control unit 100 waits until the closed state is established (No at S175), and when it is determined that the closed state is established (Yes at S175), the control unit 100 locks the first electromagnetic lock 30 (S176). Then, the control unit 100 switches the self-POS terminal 1 to the normal mode (S177). Then, the control unit 100 returns to S11.

On the other hand, if it is determined in S164 that the entered attendant code does not have the authority to unlock the self-POS terminal 1 (No in S164), the control unit 100 determines that the attendant code does not have the authority to unlock. is displayed on the display unit 22 (S178). Then, the control unit 100 returns to S11.

Further, when it is determined in S163 that the attendant code has not been input from the reading unit 23 (No in S163), the control unit 100, as shown in FIG. (S191). If it is determined that it has not been received (No in S191), the control unit 100 returns to S163, and if it is determined that it has been received (Yes in S191), the control unit 100 determines that the received attendant code is It is determined whether or not there is an authority to unlock the self-POS terminal 1 (S192). If it is determined that there is authority (Yes in S192), the control unit 100 switches the self-POS terminal 1 to the unlock mode (S193).

Then, the control unit 100 (transmitting means 104) transmits the screen information displayed in S167 in which the replenishment key 214 was displayed on the display unit 22 to the attendant PC 2 so as to be displayed on the mobile attendant PC 3 (S194). Next, the control unit 100 determines whether or not supplementary information indicating that the attendant has operated the supplementary key 3074 displayed on the display unit 308 of the mobile attendant PC3 has been received from the attendant PC2 (S195). The control unit 100 waits until it is received (No in S195), and when it is determined that it has been received (Yes in S195), the control unit 100 executes the processes after S169. If it is determined in S192 that the received attendant code does not have the authority to unlock the self-service POS terminal 1 (No in S192), the control section 100 executes the process of S178.

From here, the control processing of the attendant PC2 and the mobile attendant PC3 will be described. FIG. 25 is a flow chart showing the flow of control processing in the attendant PC2. As shown in FIG. 25, the control unit 200 determines whether screen information displaying error information has been received from the self-POS terminal 1 (S201). When determining that it has been received (Yes in S201), the control unit 200 displays screen information including the received error information on the display unit 208 (S202). And the control part 200 transmits the received screen information to mobile attendant PC3 (S203).

Next, the control unit 200 determines whether or not an attendant code has been received from the mobile attendant PC 3 in response to the transmitted screen information (S204). The controller 200 waits until it is received (No in S204), and when it determines that it has been received (Yes in S204), the controller 200 transmits the attendant code to the self-POS terminal 1 (S205).

Next, the control unit 200 determines whether screen information including an unlocking key corresponding to the error has been received from the self-POS terminal 1 (S206). It waits until it is received (No in S206), and when it is determined that it has been received (Yes in S206), the control section 200 transmits the received screen information to the mobile attendant PC 3 (S207).

Next, the control unit 200 determines whether operation information indicating that the attendant has operated the unlock key has been received from the mobile attendant PC 3 that transmitted the screen information (S208). The control unit 200 waits until it is received (No in S208), and when it is determined that it has been received (Yes in S208), the control unit 200 transmits the received operation information to the self-POS terminal 1 (S209). Then, the control unit 200 returns to S201.

On the other hand, if it is determined in S201 that the screen information for displaying the error information has not been received from the self-POS terminal 1 (No in S201), the control unit 200 receives the missing information of the printing unit 24 from the self-POS terminal 1. is received (S211). When determining that the information has been received (Yes in S211), the control unit 200 displays screen information including the received shortage information on the display unit 208 (S212). Then, the control unit 200 executes the processes after S203.

If it is determined that the screen information displaying the shortage information of the printing unit 24 has not been received (No in S211), then the control unit 200 receives the shortage of coins in the coin changer 34 from the self-POS terminal 1. It is determined whether screen information for displaying information has been received (S221). When determining that the information has been received (Yes in S221), the control unit 200 displays screen information including the received lack information on the display unit 208 (S222). And the control part 200 transmits the received screen information to mobile attendant PC3 (S223).

Next, the control unit 200 determines whether or not an attendant code has been received from the mobile attendant PC 3 in response to the transmitted screen information (S224). The controller 200 waits until it is received (No at S224), and when it is determined that it has been received (Yes at S224), the controller 200 transmits the attendant code to the self-service POS terminal 1 (S225).

Next, the control unit 200 determines whether screen information including the supplement key 214 corresponding to the shortage information has been received from the self-POS terminal 1 (S226). It waits until it is received (No of S226), and when it is determined that it has been received (Yes of S226), the control section 200 transmits the received screen information to the mobile attendant PC 3 (S227).

Next, the control section 200 determines whether or not operation information of the attendant's operation of the replenishment key 3074 displayed on the display section 308 of the mobile attendant PC 3 is received from the mobile attendant PC 3 that transmitted the screen information (S228). . The control unit 200 waits until it is received (No at S228), and when it is determined that it has been received (Yes at S228), the control unit 200 transmits the received operation information to the self-POS terminal 1 (S229). Then, the control unit 200 returns to S201.

If it is determined that the screen information displaying the coin shortage information in the coin change dispenser 34 has not been received from the self-POS terminal 1 (No in S221), the control unit 200 executes other processing ( S230). Then, the control unit 200 returns to S201.

FIG. 26 is a flow chart showing the flow of control processing in the mobile attendant PC3. As shown in FIG. 26, the control unit 300 determines whether screen information for displaying error information has been received from the attendant PC 2 (S231). When determining that it has been received (Yes in S231), the control unit 300 displays screen information including the received error information on the display unit 308 (S232).

Next, the control unit 300 determines whether or not the attendant code has been input from the reading unit 309 in response to the displayed screen information (S233). The control unit 300 waits for the input (No of S233), and when it is determined that the input has been made (Yes of S233), the controller 300 transmits the attendant code to the attendant PC 2 (S234).

Next, the control unit 300 determines whether screen information including the unlocking key corresponding to the error has been received from the attendant PC 2 (S235). The control unit 300 waits until it is received (No in S235), and when it is determined that it has been received (Yes in S235), the control unit 300 displays the received screen information on the display unit 308 (S236).

Next, control unit 300 determines whether or not the attendant has operated the unlock key included in the screen information displayed on display unit 308 (S237). The control unit 300 waits until the operation is performed (No at S237), and when it is determined that the operation has been performed (Yes at S237), the control unit 300 transmits the operation information of the operated unlock key to the attendant PC 2 (S238). Then, the control unit 200 returns to S231.

On the other hand, when it is determined in S231 that screen information for displaying error information has not been received from the attendant PC 2 (No in S231), the control unit 300 displays a screen for displaying insufficient information of the printing unit 24 from the attendant PC 2. It is determined whether information has been received (S241). When determining that the information has been received (Yes in S241), the control unit 300 displays screen information including the received lack information on the display unit 308 (S242). Then, the control unit 300 executes the processes after S233.

If it is determined that the screen information displaying the shortage information of the printing unit 24 has not been received from the attendant PC 2 (No in S241), then the control unit 300 receives the coins in the coin changer 34 from the attendant PC 2. It is determined whether or not the screen information displaying the lacking information has been received (S251). When determining that the information has been received (Yes in S251), the control unit 300 displays screen information including the received insufficient information on the display unit 308 (S252).

Next, the control unit 300 determines whether or not the attendant has input the attendant code from the reading unit 309 in response to the displayed screen information (S253). The controller 300 waits until it is received (No in S253), and when it is determined that it has been received (Yes in S253), the controller 300 transmits the attendant code to the attendant PC 2 (S254).

Next, the control unit 300 determines whether screen information including the supplementary key 3074 corresponding to the shortage information has been received from the attendant PC 2 (S255). The control unit 300 waits until it is received (No in S255), and when it is determined that it has been received (Yes in S255), the control unit 300 displays the received screen information on the display unit 308 (S256).

Next, control unit 300 determines whether or not the attendant has operated replenishment key 3074 displayed on display unit 308 (S257). It waits until it is operated (No in S257), and when it is determined that it has been operated (Yes in S257), the control section 300 transmits operation information indicating that the replenishment key 3074 has been operated to the attendant PC 2 (S258). . Then, the control unit 200 returns to S231.

Further, when it is determined that the screen information displaying the coin shortage information in the coin change machine 34 has not been received from the attendant PC 2 (No in S251), the control section 300 executes other processing (S259). . The control unit 300 then returns to S231.

According to the self-POS terminal 1 of this embodiment, when the self-POS terminal 1 is in the normal mode, the first door 411 is closed by locking the first electromagnetic lock 30 . Further, when the self-POS terminal 1 is in the unlock mode, the first door 411 is opened by opening the first electromagnetic lock 30 . Therefore, in the normal mode, the self-POS terminal 1 is blocked by the closed first door 411 and the customer cannot touch the coin-roll drawer 33 . Also, in the unlocking mode, the attendant can replenish the coin change machine 34 with coins from the coin roll drawer 33 . Therefore, the coin-roll drawer 33 can be provided in the self-POS terminal 1 while ensuring security.

In the embodiment, the unlocking key for unlocking both the first electromagnetic lock 30 and the second electromagnetic lock 31 and the replenishment key 214 are displayed in the unlocking mode. It can be provided in the self-POS terminal 1 .

Although the embodiment of the present invention has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This novel embodiment can be embodied in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and its equivalents.

For example, in the embodiment, the coin-roll drawer 33 that stocks coins for replenishing the coin change machine 34 is described as the stock unit, but the stock unit is not limited to this, and the stock unit replenishes the bill change machine 35 with bills. It may be a configuration for

Further, in the embodiment, the printing unit 24 and the change dispenser 27 are used as devices in which an error occurs.

Also, in the embodiment, the second door 412 is opened and closed together with the first door 411, but the second door 412 is not an essential requirement.

In the embodiment, the second electromagnetic lock 31 for opening and closing the coin-roll drawer 33 is provided in addition to the first electromagnetic lock 30 for opening and closing the first door. not a requirement.

In the embodiment, the change dispenser 27 and the coin-roll drawer 33 are provided in the storage section 37 of the first housing 41, and the printing section 24 and the card section 28 are provided in the storage section 38 of the second housing 42. However, all the elements may be provided in the storage section within the same housing.

In addition, in the embodiment, a product is described as an example of the target of sale, but the target of sale may be, for example, a service.

Also, in the embodiment, the self-POS terminal 1 is described as a checkout device, but it is not limited to this, and may be a checkout device in a semi-self type checkout system provided with a registration device and a checkout device. FIG. 27 is a schematic diagram showing a semi-self checkout system as a modified example of the embodiment. As shown in FIG. 27, the checkout system 501 includes a registration device 502 operated by an operator O who is a store clerk, and a checkout device 503 operated by the customer C himself.

The registration device 502 is installed on a horizontally long table-shaped workbench 505 . Each registration device 502 and each accounting device 503 are electrically connected to each other by a network NT such as a LAN (Local Area Network).

Two accounting devices 503 are provided for one registration device 502 . In the example of FIG. 27 , two accounting devices 503 , accounting device 1 and accounting device 2 , are connected to one registration device 502 . Two checkout devices 503 , checkout device 3 and checkout device 4 , are connected to another registration device 502 . Accounting device 1, accounting device 2, accounting device 3, and accounting device 4 are accounting devices 503 having the same structure and function. Each accounting device 503 is installed linearly adjacent to the workbench 505 . Therefore, in the modified example, an aisle for the customer C is formed between the workbenches 505 .

The accounting device 503 also has a change machine and a coin-roll drawer inside. The checkout device 503 also has a door and an electromagnetic lock for closing the coin-roll drawer. Also, the checkout device 503 can be switched between a normal mode and an unlock mode.

In the checkout system 501 as described above, when the customer C places the basket containing the products to be purchased on the workbench 505 of the registration device 502, the operator O takes out the products from the basket and attaches them to the products. Then, a registration operation is executed to read the product code of the product using a scanner (not shown). The registration device 502 reads product information based on the read product code and executes sales registration processing. The registration device 502 transmits to the accounting device 503 the product information of the product for which sales registration processing has been performed.

After completing the registration operation by the operator O, the customer C goes to the specified accounting device. The checkout device 503 to which the customer C is headed receives the product information from the registration device 502 . The checkout device 503 receives the product information and displays it on a display unit (not shown). Customer C executes checkout operations based on the displayed product information.

In such a modification, when the accounting device 503 is in the normal mode, the electromagnetic lock of the accounting device 503 is locked, so that the door of the storage unit containing the coin-roll drawer is kept closed. Therefore, customer C cannot touch the coin-roll drawer. On the other hand, when the accounting device 503 is in the unlock mode, the operator O can open the door, take out the coin roll from the coin roll drawer, and replenish the change machine.

The program executed by the self-POS terminal 1 of the embodiment is a file in an installable format or an executable format, and can be stored on a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disc), or the like. It is recorded on a computer-readable recording medium and provided.

Alternatively, the program executed by the self-service POS terminal 1 of the embodiment may be stored on a computer connected to a network such as the Internet, and provided by being downloaded via the network. Also, the program executed by the self-service POS terminal 1 of the embodiment may be provided or distributed via a network such as the Internet.

Further, the program executed by the self-service POS terminal 1 of the embodiment may be configured to be pre-installed in a ROM or the like and provided.

1 self-service POS terminal 2 attendant PC
3 Mobile attendant PC
22 Display Unit 30 First Electromagnetic Lock 31 Second Electromagnetic Lock 32 Third Electromagnetic Lock 33 Coin Roll Drawer 34 Coin Changer 35 Banknote Changer 100 Control Unit 101 Opening/Closing Control Means 102 Replenishment Key Display Means 103 Detection Means 104 Transmission Means 335 Bar Money 336 Coin roll sensor 337 Coin roll sensor 411 First door 412 Second door 421 Third door

JP 2013-181377 A

Claims (6)

a housing for housing therein a change machine for dispensing change and a stock unit for stocking money for replenishing the change machine;
an openable and closable door that closes a storage portion that is provided in the housing and stores the change dispenser and the stock portion;
a first locking mechanism that switches between a locked state in which the door cannot be opened and an unlocked state in which the door can be opened;
a code input means for inputting a code;
In the normal mode in which the change machine is driven to pay out change for the amount of money to be sold, the first lock mechanism is maintained in a locked state, and the code input means is authorized to unlock the lock mechanism. opening and closing control means for setting the first locking mechanism to an unlocking mode that can be changed to an unlocked state when the code given is input ;
accounting device. further comprising a display,
The code input means is a reading unit that reads an attendant code that identifies an attendant,
display means for displaying, on the display unit, an unlock key for unlocking the first lock mechanism when the reading unit reads an attendant code of an attendant authorized to unlock the lock; further equipped,
The accounting device of Claim 1. The code input means receives an attendant code specifying an attendant from an attendant PC,
When the code input means receives the attendant code of the attendant authorized to unlock, image information of an unlocking key for unlocking the first locking mechanism is transmitted to the attendant PC. further comprising transmitting means,
The accounting device of Claim 1 . a second locking mechanism that switches between a locked state in which the stock portion is closed and an unlocked state in which the stock portion can be opened;
further comprising
The opening/closing control means brings the second lock mechanism into an unlocked state in the unlock mode,
The accounting device according to claim 2 . replenishment key display means for displaying a replenishment key for instructing replenishment of money from the stock unit to the change dispenser on the display unit;
further comprising
The opening/closing control means unlocks the first locking mechanism and the second locking mechanism on condition that the replenishment key is operated in the unlocking mode.
The accounting device according to claim 4 . A housing for storing therein a change dispenser for dispensing change and a stock portion for stocking money for replenishing the change dispenser, and a storage portion provided in the housing for storing the change dispenser and the stock portion. and a first locking mechanism that switches between a locked state in which the door cannot be opened and an unlocked state in which the door can be opened,
a code input means for inputting a code;
In the normal mode in which the change machine is driven to pay out change for the amount of money to be sold, the first lock mechanism is maintained in a locked state, and the code input means is authorized to unlock the lock mechanism. opening and closing control means for setting the first locking mechanism to an unlocking mode that can be changed to an unlocked state when the code given is input;
program to function as

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