JP7269589B1 - Information processing device, information processing method and information processing program - Google Patents

Abstract

Kind Code: A1 An object of the present invention is to provide an information processing apparatus capable of providing a place (opportunity) for co-creation between a provider and a user when reserving a facility or service. The reception means of the information processing apparatus receives a reservation by a first user for the facility or service, and the notification means notifies the first provider of the facility or service after the reservation is received by the reception means. a first tag indicating what the first provider wants to do, a second tag indicating what the first provider can do, a third tag indicating what the first user wants to do, or the first user Using the matching degree of a combination of part or all of the first provider's tag and the first user's tag among the fourth tags indicating that the first provider and the first 1 user is notified. [Selection drawing] Fig. 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Various matching techniques have been developed.
As a technology related to this, for example, Patent Document 1 describes a game in which a plurality of computers are operated to progress a competitive game, which aims to allow users to easily access a tournament that suits them. In the program, a tournament progressing means for running a game on a plurality of computers as a tournament, a tournament matching means for obtaining a degree of matching between the user and the tournament based on the tournament-related index and the user-related index, and the degree of matching being a predetermined threshold It is described to function as a tournament introducing means for notifying the user of the holding schedule of the above tournament.

Further, for example, Patent Literature 2 discloses that an advertisement content suitable for residents of a collective housing can be provided. acquiring information, an extracting unit extracting advertising content to be output to an output device installed on the site of the collective housing based on the information about the collective housing acquired by the acquiring unit; classifies the collective housing based on the information about the collective housing acquired by the acquiring unit, and the extracting unit matches the tag given by the classifying unit with the target condition of the advertising content submitted by the advertiser. Based on this, it is described that the advertising content to be output to the output device installed on the site of the housing complex is extracted.

Japanese Patent Application Laid-Open No. 2021-112592 Japanese Patent Application Laid-Open No. 2020-021407

Business co-creation (Co-Creation), that is, collaboration between providers and users to create new value together is required.
Workcation is also attracting attention as a “new way of working.” Workation is a coined word of "Work" and "Vacation", and is a mechanism for taking vacations while working in a place different from the usual workplace, such as a resort area or a rural area.
In order to do a workation, it is necessary to receive facilities or services at a resort or the like. Therefore, it is necessary to reserve facilities or services in advance. The person who makes the reservation (user) has what they want to do (purpose, etc.) and what they can do (skill, etc.) when using the facility or service. On the other hand, the side that provides facilities or services does not simply provide facilities or services, but also has things it wants to do and things it can do. In other words, it can be said that this is a situation in which co-creation occurs.
However, at present, the relationship is limited to simply reserving and using facilities or services.
Therefore, in the present invention, an information processing apparatus, an information processing method, and an information processing program that can provide a place (opportunity) for co-creation between a provider and a user when reserving a facility or service. intended to provide. Workcation is an example, and can be used if it is necessary to reserve a facility or service.

The gist of the present invention for achieving this object lies in the following inventions.
The invention [1] consists of receiving means for receiving a reservation by a first user for a facility or service, and what the first provider of the facility or service wants to do after the reservation is received by the receiving means. a first tag indicating what the first provider can do, a third tag indicating what the first user wants to do, or a third tag indicating what the first user can do Using the matching degree of the combination of part or all of the tag of the first provider and the tag of the first user among the fourth tags, the first provider and the first use It is an information processing apparatus having notification means for notifying a person.

The invention [2] further comprises a fifth tag indicating what a second provider different from the first provider wants to do, a sixth tag indicating what the second provider can do, The notification means includes a seventh tag indicating what a second user who is different from the user wants to do, or an eighth tag indicating what the second user can Notify the first provider, the first user, the second provider, or the second user using the degree of matching by a combination of some or all of the tags from to the eighth The information processing apparatus according to invention [1].

In the invention [3], after the reservation received by the receiving means is established, the third tag is set as the ninth tag of the facility or service used by the reservation, and the fourth tag is set by the reservation. The information processing apparatus according to invention [1] or [2], further comprising tag adding means for adding as a tenth tag of the facility or service used.

In the invention [4], the notification means uses the degree of matching obtained by a combination of part or all of the third tag, the fourth tag, the ninth tag, and the tenth tag, The information processing apparatus according to invention [3], which notifies the first user and the first provider.

Invention [5] is the information processing apparatus according to any one of inventions [1] to [4], wherein the notifying means notifies when the reservation is established.

Invention [6] is the method according to any one of Inventions [1] to [5], wherein the notifying means notifies when the reservation is received and causes the first provider to determine whether the reservation is possible or not. It is an information processing apparatus described.

Invention [7] is the information processing apparatus according to any one of Inventions [1] to [6], wherein the notification means changes the content to be notified or the notification destination depending on the combination of matching tags.

Invention [8] prioritizes notification or reservation when the combination of the first tag and the fourth tag or the combination of the second tag and the third tag match. The information processing apparatus according to any one of Inventions [1] to [7].

Invention [9] is an information processing method performed by an information processing device, wherein the information processing device performs the following steps: a receiving step of receiving a reservation by a first user for a facility or service; After the reservation is accepted by the accepting step, a first tag indicating what the first provider of the facility or service wants to do, a second tag indicating what the first provider can do, A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user The information processing method has a notification step of notifying the first provider and the first user using the degree of matching of a combination of parts or all.

The invention [10] provides a computer comprising: reception means for receiving a reservation by a first user for a facility or service; a first tag indicating what the first provider wants to do, a second tag indicating what the first provider can do, a third tag indicating what the first user wants to do, or the first user Using the matching degree of a combination of part or all of the first provider's tag and the first user's tag among the fourth tags indicating that the first provider and the first user can 1 is an information processing program that functions as notification means for notifying one user.

According to the information processing apparatus of the invention [1], it is possible to provide a place for co-creation between the provider and the user when reserving a facility or service.

According to the information processing apparatus of the invention [2], the degree of matching using the fifth to eighth tags can be used.

According to the information processing apparatus of invention [3], a ninth tag and a tenth tag can be added.

According to the information processing apparatus of invention [4], the degree of matching using the ninth tag and the tenth tag can be used.

According to the information processing apparatus of invention [5], notification can be made when a reservation is established.

According to the information processing apparatus of the invention [6], it is possible to notify when a reservation is accepted, and allow the first provider to determine whether or not the reservation is possible.

According to the information processing apparatus of the invention [7], it is possible to change the content of the notification or the notification destination depending on the combination of matching tags.

According to the information processing device of the invention [8], it is possible to give priority to notification or reservation by a combination of matched tags.

According to the information processing method of invention [9], it is possible to provide a place for co-creation between the provider and the user when reserving a facility or service.

According to the information processing program of the invention [10], it is possible to provide a place for co-creation between the provider and the user when reserving a facility or service.

2 is a conceptual module configuration diagram of a configuration example of the present embodiment; FIG. 1 is an explanatory diagram showing a system configuration example using this embodiment; FIG. 6 is a flow chart showing an example of processing according to the present embodiment; FIG. 4 is an explanatory diagram showing an example of processing according to the present embodiment; FIG. 9 is an explanatory diagram showing an example data structure of a matching use table; FIG. 9 is an explanatory diagram showing an example data structure of a matching use table; FIG. 9 is an explanatory diagram showing an example data structure of a matching use table; FIG. 4 is an explanatory diagram showing an example of processing according to the present embodiment; FIG. 4 is an explanatory diagram showing an example of data structures of a user management table, a provider table, and a facility storage tag table; 1 is a block diagram showing a hardware configuration example of a computer that implements the embodiment; FIG.

An example of a preferred embodiment for realizing the present invention will be described below with reference to the drawings.
FIG. 1 shows a conceptual module configuration diagram of a configuration example of this embodiment.
A module generally refers to a component such as software (including a computer program as an interpretation of "software") or hardware that can be separated logically. Therefore, modules in this embodiment refer not only to modules in a computer program, but also to modules in a hardware configuration. Therefore, the present embodiment includes a computer program for functioning as those modules (for example, a program for causing a computer to execute each procedure, a program for causing a computer to function as each means, a computer for each It also serves as a description of the program, system and method for realizing the function of However, for the convenience of explanation, the terms "stored", "stored", and equivalent terms are used, but when the embodiment is a computer program, these terms are stored in a storage device or stored in a storage device. It means to control to store in the device. Also, modules may correspond to functions one-to-one. may consist of multiple programs. Also, multiple modules may be executed by one computer, and one module may be executed by multiple computers by computers in a distributed or parallel environment. Note that one module may include other modules. Further, hereinafter, "connection" is used not only for physical connection but also for logical connection (for example, data transfer, instruction, reference relationship between data, login, etc.). The term "predetermined" means that it is determined before the target process, and not only before the process according to the present embodiment starts, but also after the process according to the present embodiment starts. Also, if it is before the target process, it is used including the meaning that it is determined according to the situation/state at that time or according to the situation/state up to that time. When there are multiple "predetermined values", they may be different values, or two or more values ("two or more values" naturally include all values) may be the same. Also, the description "if A, do B" is used in the sense of "judge whether it is A, and if it is judged to be A, do B". However, this excludes the case where it is not necessary to judge whether or not it is A. In addition, when describing things by enumerating things like "A, B, C, etc." Includes cases where only one is selected (eg, only A).
In addition, a system or device is composed of multiple computers, hardware, devices, etc. connected by communication means such as a network ("network" includes one-to-one correspondence communication connection), and also one It also includes cases where it is implemented by a computer, hardware, device, or the like. The terms "apparatus" and "system" are used interchangeably. Of course, 'system' does not include what is merely a social 'mechanism' (i.e., a social system) that is an artificial arrangement.
In addition, for each process performed by each module or for each process when multiple processes are performed within a module, the target information is read from the storage device, and after the processing is performed, the processing result is written to the storage device. be. Therefore, the description of reading from the storage device before processing and writing to the storage device after processing may be omitted.
Of course, the object is to provide a product (apparatus, etc.), method, or program according to the embodiments described below, or the product (apparatus, etc.) according to the invention that can be understood from the embodiment etc.), a method, or a program may be regarded as a "problem to be solved by the invention."

The information processing apparatus 100 according to the present embodiment has a function of making reservations for facilities or services. In particular, the information processing apparatus 100 provides a place for co-creation between providers and users when reserving facilities or services. As a result, providers and users can work together on product development, services, creation of new ideas, etc. as partners in the value creation process. In addition to providers and users, the combinations of co-creators include providers (first provider and second provider), users (first user and second provider), and users (first user and second provider). user).
Especially in the case of workation, the purpose of facilities or service providers may be to promote migration to the area, regional revitalization, smart agriculture, etc. On the other hand, users may may be for the purpose of agricultural experience, etc. In addition, the provider side may have skills not only in providing facilities or services, but also in agriculture, local tourist information, etc., and users may have skills in web promotion, event management support, food sales, etc. There may be For example, if the provider has the purpose of regional revitalization and the user has the skills to support event management, it is possible to convey the appeal of the region rather than workation in the sense that it is simply a job in a different location. It can also be a place for co-creation of new business development such as event development.
As shown in the example of FIG. 1, the information processing apparatus 100 has a reservation processing module 110, a tag processing module 120, a notification processing module 130, and an information storage module 140. FIG.

Hereinafter, the first user is a person who makes a reservation for a facility or service.
A second user is a user who is different from the first user and who makes a reservation for a facility or service. In particular, in the present embodiment, a person (past user) who made a reservation before the first user is applicable. The facility or service used (or reserved) by the first user is unrelated to the facility or service used (or reserved) by the second user (that is, it may be the same or different). good).
A first provider is a person who provides facilities or services.
A second provider is a provider different from the first provider and provides facilities or services. The facilities or services provided by the first provider are independent of (ie, may be the same or different from) the facilities or services provided by the second provider. However, in general, they are usually different.
Facilities include, for example, conference rooms, community spaces, accommodation facilities such as share houses, vehicles such as automobiles and tuk-tuks (three-wheeled taxis), and office equipment such as personal computers and multifunction machines.
Services include, for example, tourist information, road guidance, passenger transportation such as taxis, agricultural guidance, and the like.
In the case of workation, the provider refers to the person in the area, and the user refers to the person outside the area. For example, the area may be a local government such as a district, town or village, or may be an island. Hereinafter, when exemplifying, the provider may be described as a person within the area, and the user as a person outside the area.

The first tag is a tag (label) indicating what the first provider wants to do. “What you want to do” corresponds to thoughts, goals, and the like.
A secondary tag is a tag that indicates what the primary provider (which may include facilities or services) can do. "What the provider can do" includes the skills, qualifications, etc. possessed by the provider, as well as the functions of the facility or service (functions of the facility, such as the capacity of accommodation facilities, functions of office equipment, etc.) There is, as a function of the service, for example, the service itself such as route guidance).
A third tag is a tag indicating what the first user wants to do.
A fourth tag is a tag indicating what the first user can do. It should be noted that what the user can do depends on the skills, qualifications, etc. that the user has.
A fifth tag is a tag indicating what the second provider wants to do.
A sixth tag is a tag that indicates what a second provider (which may include facilities or services) can do.
A seventh tag is a tag indicating what the second user wants to do.
The eighth tag is a tag indicating what the second user can do.
A ninth tag is a tag indicating what the user wants to do using the facility or service. The "ninth tag" here refers to the user who used the facility or service (the "user" here refers not only to the first user at that time, but also to those who have used the facility or service). This is the history (accumulation) of the third tag of a certain past user (including the second user).
A tenth tag is a tag indicating what a user can do using a facility or service. The "tenth tag" here refers to the user who used the facility or service ("user" here means not only the first user at that time but also the facility or service This is the history (accumulation) of the fourth tag of the past user (second user) who has used .

The reservation processing module 110 receives reservations by the first user for the facility or service. For example, a reservation is input via a WEB screen.
When accepting a reservation from a user, a reservation screen may be presented on which the user can enter the third tag and the fourth tag.
In addition, the reservation processing module 110 may determine whether or not a reservation is possible in the order of reception, or may allow the provider of the facility or service subject to reservation to determine whether or not the reservation is possible, As will be described later, the priority reservation may be determined according to the result of processing by the tag processing module 120 .

The tag processing module 120 applies a first tag that indicates what the first provider of the facility or service wants to do after the reservation is accepted by the reservation processing module 110, and a second tag that indicates what the first provider can do. Of the tag, the third tag indicating what the first user wants to do, or the fourth tag indicating what the first user can do, the first provider's tag and the first Calculate the matching degree of a combination of some or all of the user's tags. A so-called matching process is performed.
"The first provider's tag" in "the combination of a part or all of the first provider's tag and the first user's tag" is the first tag and the second tag, The "first user's tag" is the third tag and the fourth tag. Therefore, there are four kinds of combinations as "a combination of the tag of the first provider and the tag of the first user". Specifically, a combination of a first tag and a third tag, a combination of a first tag and a fourth tag, a combination of a second tag and a third tag, a combination of a second tag and a fourth tag There is a combination of A “partial or total combination” refers to one or more of these four combinations. Note that only one combination may be used. For example, the degree of matching may be calculated only for the combination of the second tag and the third tag, or the degree of matching may be calculated for the combination of the first tag and the fourth tag.
A "match" is when one tag matches the other. Matching may include partial matching as well as exact matching. As a partial match, for example, when one tag includes the other tag as the meaning of the tag, or when one tag has multiple meanings and one meaning of the one tag is the meaning of the other tag There are cases where it is included. It should be noted that a complete match may be determined by whether or not the texts of the tags are completely the same. For partial matching, a combination of other tags partially matching each tag is prepared in advance, and it is determined whether or not the target tag combination corresponds to the predetermined combination. Alternatively, a vector of each tag may be arranged on a semantic space in linguistics (or natural language processing), and an inner product between the vectors may be used for determination. In addition, when there are multiple tags to be compared (including cases where both one tag and the other tag are multiple, and cases where one tag is one and the other is multiple), matches one or more tags.
The “degree of matching” is the degree of matching, and may simply be a value (for example, 1 or 0) indicating whether or not one tag matches the other tag. In addition, when there are a plurality of tags to be compared, the ratio of the number of matching tags (for example, the number of matching tags/total number of both tags) may be used. Alternatively, it may be an inner product of vectors composed of a plurality of tags.

The notification processing module 130 uses the degree of matching calculated by the tag processing module 120 to determine whether or not to notify the first provider and the first user. If it decides to notify the user, it will notify the user.
“Notification using the degree of matching” refers to determining whether or not to notify using the degree of matching. For example, when the matching degree matches a predetermined condition, it corresponds to making a notification. Specifically, when the degree of matching is higher than or equal to or greater than a predetermined threshold value, a notification is made. It is also possible to simply notify when at least one or more of one tag and the other tag match. In this case, "higher than or more than a predetermined threshold value" corresponds to "1 or more".
"Notification" is to present the other party (user for the provider, provider (including the provider's facility or service) for the user) to the notified party (provider side or user side). be. The presentation includes display on a display device such as a display, printing by a printing device such as a printer, output of sound to an audio output device such as a speaker, and the like, or a combination thereof. Examples of presentation include e-mail, chat, electronic bulletin board, communication function of SNS (Social Networking Service), push notification, telephone call by automatic voice response, and the like. You should go. Further, the notification to the user may include recommendation of the facility or service of the provider that matches the user's tag in the reservation scene. In this case, the user is made to input the third tag and the fourth tag first, and then make a reservation for the facility or service. For example, when making a reservation, the facility or service of a provider with a high degree of matching may be displayed with a higher display order.

The information storage module 140 stores information on facility or service reservations, information on users, information on providers, and information on tags.
In addition to the above information, the information storage module 140 may store programs of each module, programs such as an OS for starting the computer, and data such as parameters that change as appropriate during execution of the modules.

In addition, the tag processing module 120 creates a fifth tag that indicates what a second provider different from the first provider wants to do, a sixth tag that indicates what the second provider can do, a first use The degree of matching may be calculated including a seventh tag indicating what the second user wants to do, or an eighth tag indicating what the second user can do.
Then, the notification processing module 130 uses the matching degree of a combination of some or all of the first to eighth tags calculated by the tag processing module 120 to determine whether the first provider, the first user , a second provider, or a second user. It should be noted that since they match, there are two or more notification destinations. However, not only a combination of users and providers, but also users (first user and second user) and providers (first provider and second provider) good too.

Also, after the reservation accepted by the reservation processing module 110 is established, the tag processing module 120 converts the third tag to the ninth tag of the facility or service used by the reservation (such as the facility of the first provider). ), and a fourth tag may be added as a tenth tag (tag for the facility or the like of the first provider) of the facility or service used by the reservation. The ninth and tenth tags here may be regarded as facility or service tags. A ninth tag and a tenth tag are generated when a facility or service is used by a user.
Note that "adding" means adding a new ninth tag to the set of ninth tags, and adding a new tenth tag to the set of tenth tags. Needless to say, in the initial state (situation where no reservations have been made yet), the ninth tag set and the tenth tag set are empty sets.
"After the reservation is made", which is the time to add the ninth tag and the tenth tag, may be (1) immediately after the reservation is made, or (2) when the reserved facility or service is used. (3) after the use of the reserved facility or service has ended, the user (the first user) is given a questionnaire about the facility or service; It may be later. In particular, in the case of (3), further, (4) a questionnaire is conducted for the user, and as a result of using the reserved facility or service, the questionnaire is answered on the condition that there is a result. A 9th tag and a 10th tag may be added.

The tag processing module 120 may calculate the degree of matching by a combination of some or all of the third tag, fourth tag, ninth tag, and tenth tag. Here, there are four types of combinations. Specifically, a combination of a third tag and a ninth tag, a combination of a third tag and a tenth tag, a combination of a fourth tag and a ninth tag, a fourth tag and a tenth tag There is a combination of Since the ninth tag and tenth tag are accumulations of the third tag and fourth tag of the user who used the facility or service in the past, the facility or service is the first tag of the provider. This is because the second tag is considered to be a different feeling or something that can realize that feeling.
Then, the notification processing module 130 uses the degree of matching calculated by the tag processing module 120 to determine whether or not to notify the first provider and the first user. If it is determined to notify one user, the notification may be made.

Furthermore, four types of combinations may be added in addition to a combination of part or all of the third tag, fourth tag, ninth tag, and tenth tag. As a combination to be added, specifically, the ninth tag (the ninth tag at the facility of the first provider) and the ninth tag (the ninth tag at the facility of the second provider) combination, combination of the ninth tag (the ninth tag at the first provider's facility, etc.) and the tenth tag (the tenth tag at the second provider's facility, etc.), the tenth tag (the A combination of the 10th tag at the facility of the first provider) and the 9th tag (the 9th tag at the facility of the second provider), the 10th tag (at the facility of the first provider 10th tag) and combinations of 10th tags (10th tags at the premises of the second provider, etc.).
Then, the notification processing module 130 uses the degree of matching calculated by the tag processing module 120 to determine whether or not to notify the first provider, the first user, and the second provider. If it is determined to notify the first provider, the first user, and the second provider, the notification may be made. It should be noted that since they match, there are two or more notification destinations. However, not only the combination of the first user and the first provider but also the providers (the first provider and the second provider) may be provided.

The notification processing module 130 may notify when a reservation is established.
In addition, the notification processing module 130 may notify when a reservation is accepted and let the first provider determine whether or not the reservation is possible. After receiving the notification, the first provider will be able to decide whether or not to accept the reservation. In other words, the first provider can decide whether or not to make a reservation after confirming that the first provider is the first user (a partner with whom co-creation is possible) who has the same feelings as himself. Become.
Also, the notification processing module 130 may change the content of notification or the notification destination depending on the combination of matching tags. The content to be notified is the content to notify that a partner with whom there is a possibility of co-creation has been found.

The subscription processing module 110 may prioritize notification or subscription if the combination of the first tag and the fourth tag or the combination of the second tag and the third tag match. In other words, these combinations are combinations that have the potential for co-creation, so if there are multiple reservations for the same facility, etc., priority is given to notifications in that combination, or priority is given to reservations in that combination. I'm trying In addition, as a priority of notification, (1) the notification in the first place (combination of the first tag and the fourth tag, or the combination of the second tag and the third tag) is earlier, and the second place and below (2) Only notify in the 1st place, (3) In the reservation scene, display the facility or service that is the 1st combination first. etc. Note that the order is predetermined according to the combination of tags. As a priority for reservations, the first-ranked reservation may be accepted, and the second-ranked and lower-ranked reservations may be accepted if the higher-ranked reservations are cancelled.
Alternatively, the reservation processing module 110 may prioritize the reservation only when the combination of the first tag and the fourth tag match.

FIG. 2 is an explanatory diagram showing a system configuration example using this embodiment. It shows an example in which the information processing apparatus 100 is used to construct a network-type system. A provider terminal 210 A, a provider terminal 210 B, a user terminal 250 A, a user terminal 250 B, and an administrator terminal 270 are connected to the information processing apparatus 100 via a communication line 290 . Note that the communication line 290 may be wireless, wired, or a combination thereof, and may be, for example, the Internet, an intranet, or the like as a communication infrastructure. Also, the functions of the information processing apparatus 100 may be realized as a cloud service.
The provider terminal 210 is used by the provider 220, and information about facilities or services, a first tag indicating what the provider 220 wants to do, and a second tag indicating what the provider 220 can do are sent to the information processing apparatus 100. set. In addition, it is possible to receive a notification from the information processing apparatus 100 and know that a facility or service reservation has been made and that the user is a potential co-creation partner.
A user terminal 250 is used by a user 260 to reserve a facility or service, and a third tag indicating what the user 260 wants to do and a fourth tag indicating what the user 260 can do are attached to the information processing apparatus 100. is set to In addition, it is possible to receive a notification from the information processing apparatus 100 and know that a facility or service reservation has been made and a provider who can be a partner of co-creation.
The administrator terminal 270 is used by the administrator 280 to know the reservation status and usage status of facilities or services from the information processing apparatus 100, and to check the status of combinations that can be co-created. can.

FIG. 3 is a flowchart showing an example of processing according to this embodiment. In the following example, the user 260A (example of the first user) reserves a facility or the like (facility or service) provided by the provider terminal 210A (example of the first provider), User 260B (example of a second user) as a past user, provider terminal 210B as a provider of a facility other than the facility that user 260A is trying to reserve (example of a second provider) An example will be used for explanation.

In step S302, the reservation processing module 110 receives an input of reservation of facilities or services by the user 260A. At that time, a first tag indicating what the user 260A wants to do and a second tag indicating what the user 260A can do may be input.
FIG. 4 is an explanatory diagram showing a processing example (reservation screen 400 as a display example) according to the present embodiment. As shown in the example of FIG. 4, the information processing apparatus 100 displays a reservation screen 400 on the WEB browser of the user terminal 250. FIG. The reservation screen 400 is divided into a reservation area 410 and a thought area 450. In the reservation area 410, a facility or service description field 420 and a use date and time description field 430 are displayed. The action description column 470 is displayed.
The user 260A enters the desired facility or service and the desired date and time of use in the facility or service entry column 420 and the date and time of use entry column 430 . Then, what the user 260A wants to do is described in the column 460 for describing what the user wants to do, and what the user 260A can do is described in the column 470 for describing what the user 260A can do. As for what they want to do and what they can do, they may be asked to select predetermined terms, or they may be asked to write free sentences. If a free sentence is written, a morphological analysis technique may be used to extract words (nouns, etc.) that serve as tags from the free sentence.

In step S304, the tag processing module 120 performs matching processing between tags.
For example, one of the following processes is performed. Note that (1) and (2) indicate how to use matching when statically tagged, and (3) indicates that the reservation of facilities, etc. It shows how to use matching when dynamically tagged by using facilities etc.). Here, "statically" means tagging by the user in step S302 or using a tag previously tagged by the user and the provider. is to use tags for tagging in step S312.
Both the processes (1) and (3) or both the processes (2) and (3) may be performed.
Each tag is extracted from a user management table 900, a provider table 920, and an accumulated facility tag table 940, which will be described later.

(1) The matching degree of a combination of a part or all of the tag of the provider terminal 210A and the tag of the user 260A among the first tag, the second tag, the third tag, or the fourth tag calculate. Specifically, the matching use table 500 will be used for explanation. FIG. 5 is an explanatory diagram showing an example data structure of the matching use table 500. As shown in FIG.
The matching usage table 500 shows combinations of tags of the first provider and tags of the first user. This is a table in which rows are tags of what can be done (second tags), and columns are tags of what the user 260A wants to do (third tags) and tags (fourth tags) of what can be done. If the tag of what the provider 220A wants to do and the tag of what the user 260A wants to do match, "search for wide-area version of feeling companions (regional cooperation)" (there are things that people want to do in the area and outside the area) If the tag of what the provider 220A wants to do and the tag of what the user 260A can do match, it is a "new solution" (the user 260A can solve what the provider 220A wants to do). If the tag of what the provider 220A can do and the tag of what the user 260A wants to do match, it is a "new solution" (the provider 220A can solve what the user 260A wants to do). If the tag of what the provider 220A can do and the tag of what the user 260A can do match, "cooperate and solve (wide-area guild)" , so-called communities can be formed).
For example, if there are "#sales", "#processing", and "#advertisement" as tags for what the provider terminal 210A wants to do, and "#sales" and "#processing" as tags for what the user 260A can do, , there are two matches among the three types of tags in total, so a match rate of 67% is calculated, which corresponds to the “new solution” in the matching use table 500 .

(2) When the fifth to eighth tags are added to the first to fourth tags, the matching degree of a combination of some or all of these tags is calculated. Specifically, the matching use table 600 will be used for explanation. FIG. 6 is an explanatory diagram showing an example data structure of the matching use table 600. As shown in FIG.
The matching use table 600 includes a tag of what the provider 220A wants to do (first tag), a tag of what he can do (second tag), a tag of what he wants to do of the user 260B (seventh tag), and a tag of what he can do. (eighth tag), and a row, a tag of what the provider 220B wants to do (fifth tag), a tag of what can be done (sixth tag), a tag of what the user 260A wants to do (third tag) ), and a tag of what can be done (fourth tag). Note that the relationship between the provider 220A and the user 260A is the same as in the matching use table 500 (upper right of the matching use table 600). Also, the relationship between the user 260B and the provider 220B is the same as in the matching use table 500 (bottom left of the matching use table 600). When the tag of what the provider 220A wants to do matches the tag of what the provider 220B wants to do, it indicates that it is "searching for friends who share feelings" (there are things that the provider 220B wants to do in common), If the tag of what the provider 220A wants to do and the tag of what the provider 220B can do match, it indicates that there is an "existing solution" (that is, something that can be solved within the region), indicating that the provider 220A can do it. If the tag matches what the provider 220B wants to do, it indicates that there is an “existing solution” (that can be solved within the area). When the tags of what can be done match, it indicates that "facility cooperates to provide (compete and can form a so-called union)", and the tag of what the user 260B wants to do and the tag of the user 260A are shown. If the tag of what you want to do matches, you can search for "wide-area version of feeling companions (user collaboration)" If the tag of what the user 260B wants to do and the tag of what the user 260A can do match, it means that "people outside the area It indicates that it is a "new solution encounter" (that can be solved outside the area through this reservation), and if the tag of what the user 260B can do and the tag of what the user 260A wants to do match, "the area "Meetings of new solutions between outsiders" (things that can be resolved outside the area through this reservation), and the tag of what the user 260B can do and the tag of what the user 260A can do match. In the case, it indicates that it is a “cooperative solution (regional guild)” (through this reservation, it is possible to know that it is a peer outside the region).

(3) Also, the matching degree of a combination of part or all of the third tag, fourth tag, ninth tag, and tenth tag is calculated. Specifically, the matching use table 700 will be used for explanation. FIG. 7 is an explanatory diagram showing an example data structure of the matching use table 700. As shown in FIG. A tag of what the user 260B (may be more than one person) who used the facility, etc. for which the user 260A made a reservation in the past (the facility, etc., for which the reservation is made (the facility, etc. of the first provider) wants to do ), hereinafter also referred to as tag X1), and the ability tag (the tenth tag in the facility, etc. (first provider's facility, etc.) subject to reservation, hereinafter also referred to as tag Y1 ) and tags of what users 260B (may be more than one person) who have used facilities, etc. other than those for which reservations are made by users 260A in the past. This is the ninth tag for the facility, etc. other than the facility (the second provider's facility, etc.), hereinafter also referred to as tag X2), the ability tag (the facility, etc. other than the facility for which the reservation is 2 provider facilities, etc.), hereinafter also referred to as tag Y2), a tag of what the user 260A wants to do (third tag), and a tag of what the user 260A can do (fourth tag). It is a table with columns. When the tag X1 and the tag X2 match, it indicates that ``the facility cooperates (competes and can form a so-called union)'', and when the tag X1 and the tag Y2 match, `` It indicates that it is a new solution encounter between people outside the area" (things that can be resolved outside the area through this reservation), and if tag Y1 and tag X2 match, "people outside the area It indicates that it is a new solution encounter" (that can be solved outside the area through this reservation), and if tag Y1 and tag Y2 match, "cooperate and solve (wide area guild)" (the area and the same trade outside the area), and when the tag X1 matches the tag of what the user 260A wants to do, "new solution" (what the user 260A wants to do is reserved If the tag X1 and the tag of what the user 260A can do match, the "new solution" (the past user wants to do at the facility, etc. that is the reservation target If the tag Y1 matches the tag of what the user 260A wants to do, it means that "a new solution encounter between users outside the area" (using This indicates that what the user 260A wants to do can be solved by a past user at the facility, etc., which is the object of the reservation), and when the tag Y1 matches the tag of what the user 260A can do, "cooperate." It shows that it is a solution (regional guild)” (discovered peers outside the region through this reservation).
Note that the four combinations on the right side of the matching use table 700 (row: X1, Y1 and column: 3rd tag, 4th tag) are the 3rd tag, 4th tag, 9th tag, and 10th tag. This is an example of a combination of tags for . Then, the four combinations on the left side of the matching use table 700 (rows: X1, Y1 and columns: X2, Y2) are the ninth tag (the ninth tag in the first provider's facility, etc.) and the ninth A combination of a tag (ninth tag at the second provider's facility, etc.), a ninth tag (ninth tag at the first provider's facility, etc.) and a tenth tag (second provider's 10th tag at the facility etc.), the 10th tag (the 10th tag at the facility etc. of the first provider) and the 9th tag (the 9th tag at the facility etc. of the second provider) , and an example of a combination of the tenth tag (the tenth tag at the first provider's facility, etc.) and the tenth tag (the tenth tag at the second provider's facility, etc.) is.

At step S306, the tag processing module 120 determines whether there is a matching tag. If there is a matching tag, the process proceeds to step S308; otherwise, the process proceeds to step S312. Note that a match may be defined as a degree of match greater than or equal to a predetermined threshold. In other words, a match that can be determined to be notified is described as a match.

In step S308, the notification processing module 130 performs notification content creation processing. The contents of the notification are created according to the contents of the matched cells in the matching use table 500, the matching use table 600, and the matching use table 700. FIG. At least, the person whose tag matches and the tag that matches are included in the notification content. Then, as the content of the notification, the content of the cell may be described as it is, or the content of the cell may be written in line with the content of the cell. For example, in the case of a "new solution" when the tag of what the provider terminal 210A wants to do and the tag of what the user 260A can do match, "a user with skills that can fulfill what you want to do ( Mr. ○○ has appeared.”

In step S310, the notification processing module 130 notifies. A notification destination may be determined according to a matched pattern. That is, the notification destination may be determined according to the matching cell in each table. Specifically, it is as follows.
The destinations to be notified when matching is performed using the matching use table 500 are the user 260A and the provider 220A.
When matching is performed using the matching use table 600, the notification destination is the person in the matching cell. Therefore, there are cases of users 260A and providers 220A, users 260A and users 260B, providers 220A and providers 220B, and providers 220A and users 260B.
A notification destination when matching is performed using the matching use table 700 is a person determined according to the matched cell. That is, if the tag X1 and the tag X2 match, the provider 220A and the provider 220B, if the tag X1 and the tag Y2 match, the user 260A and the user 260B, and if the tag Y1 and the tag X2 match, the user 260A and user 260B, if tag Y1 and tag Y2 match, provider 220A and user 260B, and if tag X1 and user 260A want to do, provider 220A and user 260A, and tag X1 If the tag of what the user 260A can do matches with the provider 220A and the user 260A, if the tag Y1 matches the tag of what the user 260A wants to do, the user 260A and the user 260B, and the tag Y1 and the user If the tags of what 260A can do match, it becomes user 260A and user 260B.
A person (user or provider) who receives the notification can contact a partner who matches his/her tag and start cooperation.

In step S312, the reservation processing module 110 performs reservation processing.
If the provider 220A is notified in step S310, the provider 220A may determine whether the reservation is possible.
In addition, it is also possible to determine whether or not to grant a privilege (whether or not to grant a privilege and the details of the privilege) for the availability of a reservation or the use of a reservation based on a matching pattern. Specifically, whether or not a reservation can be made may be determined based on the contents of the cells in the table used for matching. For example, only when the matching use table 500, the matching use table 600, and the matching use table 700 result in a "new solution", the reservation is automatically accepted, but in other cases, the provider 220A determines whether the reservation is possible. can be
In addition, when there are multiple reservations for the same facility, etc., if the user 260A can solve what the provider 220A wants to do, if the provider 220A can solve what the user 260A wants to do, the reservation can be made to another person. (reservations for which no match has occurred). Furthermore, if there are reservation A, which is a user who can solve what the provider 220A wants, and reservation B, which is a provider 220A who can solve what the user wants, for the same facility, etc., reservation A is prioritized. You may do so.
Further, as an example of privilege provision, if the user 260A is capable of solving what the provider 220A wants to do, the user 260 may be given a benefit, such as by reducing the usage fee of facilities.

In step S314, the tag processing module 120 performs tag addition processing.
FIG. 9 is an explanatory diagram showing an example of the data structure of the user management table 900, the provider table 920, and the facility accumulation tag table 940. As shown in FIG.
The tag input by the user 260A in step S302 is managed by the user management table 900. FIG. Of course, the user 260B's tag is also managed by the user management table 900. FIG.
The user management table 900 has a user ID column 902 , a name column 904 , a want to do tag column 906 and an available tag column 908 . The user ID column 902 stores information (ID: IDentification) that can uniquely identify the user in this embodiment. The name column 904 stores the name of the user. The want-to-do tag column 906 stores tags indicating what the user wants to do. The ability tag column 908 stores tags indicating what the user can do.

The provider table 920 manages the tags of the provider 220A and the provider 220B.
The provider table 920 has a provider ID column 922 , a name column 924 , a want to do tag column 926 , an available tag column 928 , and a facility column 930 . The provider ID column 922 stores information that can uniquely identify the provider. The name column 924 stores the name of the provider. The want-to-do tag column 926 stores tags indicating what the provider wants to do. The ability tag column 928 stores tags indicating what the provider can do. The facility etc. column 930 stores the ID of the facility etc. provided by the provider.

The ninth tag and tenth tag are managed by the facility etc. accumulated tag table 940 .
The facility etc. accumulation tag table 940 has a facility etc. ID column 942 , a name column 944 , a want to do tag column 946 and an available tag column 948 . The facility ID column 942 stores information for uniquely identifying the facility. The name column 944 stores the name of the facility or the like. The want-to-do tag column 946 stores a tag indicating what the user who used (or made a reservation for) the facility or the like wants to do. The possible thing tag column 948 stores a tag indicating what the user who used (or made a reservation for) the facility or the like can do. That is, in step S314, the tag input by the user 260A in step S302 is added to the desired to do tag column 946 and the possible to do tag column 948. FIG.
Also, when the tags in the things you want to do tag field 946 and the things you can do tag field 948 are used for matching in step S304 (3), only tags that are greater than or equal to a predetermined number may be used for matching. . This is because there is a high possibility that the number of tags below or below the predetermined number is used by such a user by chance.

Also, the administrator 280 can use the administrator terminal 270 to monitor the result of matching processing performed by the information processing apparatus 100 . For example, the information processing apparatus 100 displays a management screen (dashboard) 800 on the WEB browser of the administrator terminal 270 . FIG. 8 is an explanatory diagram showing a processing example (management screen (dashboard) 800 as a display example) according to the present embodiment.
The management screen (dashboard) 800 displays the number of projects that match the tag of what the provider wants to do, the number of projects that match the tag of what the provider can do, the number of projects that match the tag of what the user wants to do, It shows the number of issues that match the tag of what the user can do.
Specifically, the management screen (dashboard) 800 is divided into a column for outside the area (user) and a column for inside the area (provider), and each has a column for what they want to do and a column for what they can do. Then, for each column of things you want to do and columns of things you can do, the number of pending approvals (the number of cases where the reservation is undecided), and the number of approvals, denials, and waiting approvals are displayed as the usage status (yearly). do. A column for requesting support within the region is provided in the column outside the region, and a column for requesting support outside the region is provided in the column within the region. The column of each support request displays the number of cases of waiting for approval (the number of cases for which the reservation is undecided), and the number of cases of approval, the number of denials, and the number of cases of waiting for approval as the usage status (yearly).

As shown in FIG. 10, the hardware configuration of the computer on which the program according to the present embodiment is executed is a general computer, specifically a personal computer, a computer that can serve as a server, and the like. That is, as a specific example, a CPU 1001 is used as a processing unit (calculating unit), and a RAM 1002, ROM 1003, and HD 1004 are used as storage devices. As the HD 1004, for example, an HDD (abbreviation for Hard Disk Drive), an SSD (abbreviation for Solid State Drive) which is a flash memory, or the like may be used. A CPU 1001 that executes programs such as a reservation processing module 110, a tag processing module 120, and a notification processing module 130, a RAM 1002 that stores the programs and data, a ROM 1003 that stores programs and the like for starting the computer, The HD 1004, which is an auxiliary storage device having a function as the information storage module 140, etc., and the user's operation (movement, voice, line of sight, etc.) for the keyboard, mouse, touch screen, microphone, camera (including line-of-sight detection camera, etc.), etc. ), an output device 1005 such as a liquid crystal display, an organic EL display, or a speaker, a communication line interface 1007 such as a network interface card for connecting to a communication network, and connecting them. and a bus 1008 for exchanging data. A plurality of these computers may be connected to each other via a network.

Of the above-described embodiments, with respect to the computer program, a computer program, which is software, is loaded into the system of this hardware configuration, and the software and hardware resources cooperate to perform the above-described embodiment. is realized. In other words, information processing by software uses hardware resources to specifically realize the present embodiment, and the laws of nature are used as a whole.
Note that the hardware configuration shown in FIG. 10 shows one configuration example, and the present embodiment is not limited to the configuration shown in FIG. I wish I had. For example, as a processor, in addition to a CPU (abbreviation for Central Processing Unit), a GPU (abbreviation for Graphics Processing Unit, including GPGPU (abbreviation for General-Purpose computing on Graphics Processing Units)) may be used. modules are dedicated hardware (for example, application-specific integrated circuits (as a specific example, ASIC (Application Specific Integrated Circuit), etc.) and reconfigurable integrated circuits (as a specific example, FPGA (Field-Programmable Gate Array), etc.), some modules may be in an external system and connected by communication lines, and furthermore, a plurality of systems shown in FIG. 10 may be connected to each other by communication lines may be configured to cooperate with each other.

Therefore, this embodiment may be grasped as follows.
The information processing apparatus 100 includes a processor, and the processor functions as means (receiving means, notification means, tag adding means) in any one of inventions [1] to [8].
For example, the information processing apparatus 100 includes a processor, and the processor includes reception means for receiving a reservation by a first user for a facility or service, and after the reservation is received by the reception means, the facility or A first tag indicating what the first service provider wants to do, a second tag indicating what the first provider can do, a third tag indicating what the first user wants to do, or Using the matching degree of a combination of part or all of the first provider's tag and the first user's tag among the fourth tags indicating what the first user can do, the first It functions as notification means for notifying one provider and the first user.

The program described above may be stored in a recording medium and provided, or the program may be provided by communication means. In that case, for example, the program described above may be regarded as an invention of "a computer-readable recording medium on which the program is recorded."
"Program-recorded computer-readable recording medium" refers to a computer-readable recording medium recording a program, which is used for program installation, execution, program distribution, and the like.
As a recording medium, for example, a digital versatile disc (DVD), which is a standard established by the DVD Forum, "DVD-R, DVD-RW, DVD-RAM, etc." Standard "DVD + R, DVD + RW, etc.", compact disc (CD), read-only memory (CD-ROM), CD recordable (CD-R), CD rewritable (CD-RW), Blu-ray disc ( Blu-ray (registered trademark) Disc), magneto-optical disk (MO), flexible disk (FD), magnetic tape, hard disk, read-only memory (ROM), electrically erasable and rewritable read-only memory (EEPROM (registered trademark) )), flash memory, random access memory (RAM), SD (abbreviation for Secure Digital) memory card, and the like.
Then, the whole or part of the program may be recorded on the recording medium and stored or distributed. Also, by communication, for example, a wired network used for a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, an intranet, an extranet, etc., or a wireless communication. It may be transmitted using a transmission medium such as a network or a combination thereof, or may be carried on a carrier wave.
Furthermore, the program may be part or all of another program, or may be recorded on a recording medium together with a separate program. Moreover, it may be divided and recorded on a plurality of recording media. Also, it may be recorded in any form, such as compression or encryption, as long as it can be restored.

DESCRIPTION OF SYMBOLS 100... Information processing apparatus 110... Reservation processing module 120... Tag processing module 130... Notification processing module 140... Information storage module 210... Provider terminal 220... Provider 250... User terminal 260... User 270... Administrator terminal 280... Administrator 290...Communication line

Claims (13)

reception means for receiving a reservation by the first user for the facility or service;
a first tag indicating what the first provider of the facility or service wants to do after the reservation is accepted by the accepting means; a second tag indicating what the first provider can do; A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user notification means for notifying the first provider and the first user using the matching degree of the combination of parts or all ;
storage means for storing combination data indicating a combination of the third tag and the fourth tag for the first tag and the second tag;
has
The notification means uses the combination data stored in the storage means to notify the person in the matching tag, or includes the contents of the combination data corresponding to the matching tag in the notification contents.
Information processing equipment. reception means for receiving a reservation by the first user for the facility or service;
a first tag indicating what the first provider of the facility or service wants to do after the reservation is accepted by the accepting means; a second tag indicating what the first provider can do; A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user notification means for notifying the first provider and the first user using the matching degree of the combination of parts or all ;
storage means for storing combination data indicating a combination of the third tag and the fourth tag for the first tag and the second tag;
has
The notification means uses the combination data stored in the storage means to determine whether the combination of the first tag and the fourth tag or the combination of the second tag and the third tag match. If you do, give priority to the notification or the reservation,
Information processing equipment. Furthermore, a fifth tag indicating what a second provider different from the first provider wants to do, a sixth tag indicating what the second provider can do, a tag different from the first user Including a seventh tag indicating what the second user wants to do, or an eighth tag indicating what the second user can do,
The storage means stores the third tag, the fourth tag, and the fifth tag for the first tag, the second tag, the seventh tag, and the eighth tag. storing second combination data indicating a combination with the sixth tag;
The notification means uses the second combination data stored in the storage means to determine the first notifying the provider, the first user, the second provider, or the second user;
The information processing apparatus according to claim 1 or 2 . After the reservation accepted by the accepting means is established, the third tag is set as the ninth tag of the facility or service used by the reservation, and the fourth tag is the facility or service used by the reservation. 4. The information processing apparatus according to any one of claims 1 to 3 , further comprising tag adding means for adding as the tenth tag. The notification means uses the degree of matching obtained by a combination of part or all of the third tag, the fourth tag, the ninth tag, and the tenth tag to determine whether the first user and notifying said first provider;
The information processing apparatus according to claim 4 . The notification means notifies when the reservation is established.
The information processing apparatus according to any one of claims 1 to 5 . The notification means notifies when the reservation is accepted and causes the first provider to determine whether the reservation is possible.
The information processing apparatus according to any one of claims 1 to 6 . The notification means uses the combination data stored in the storage means to notify the person in the matched tag according to the combination of the matched tags, or the person in the combination data corresponding to the matched tag. include in the notification content the content of
The information processing apparatus according to claim 2 . The notification means uses the combination data stored in the storage means to determine whether the combination of the first tag and the fourth tag or the combination of the second tag and the third tag match. If you do, give priority to the notification or the reservation,
The information processing device according to claim 1 . An information processing method performed by an information processing device,
The information processing device performs the following steps:
a receiving step of receiving a reservation by the first user for the facility or service;
After the reservation is accepted by the accepting step, a first tag indicating what the first provider of the facility or service wants to do, a second tag indicating what the first provider can do, A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user a notification step of notifying the first provider and the first user using the degree of matching of a combination of parts or all ;
The information processing device has storage means for storing combination data indicating a combination of the third tag and the fourth tag for the first tag and the second tag,
In the notification step, using the combination data stored in the storage means, according to the combination data of the matched tags, the person in the matched tag is made the notification destination, or the combination corresponding to the matched tag Include the content in the data in the notification content,
Information processing methods. An information processing method performed by an information processing device,
The information processing device performs the following steps:
a receiving step of receiving a reservation by the first user for the facility or service;
After the reservation is accepted by the accepting step, a first tag indicating what the first provider of the facility or service wants to do, a second tag indicating what the first provider can do, A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user a notification step of notifying the first provider and the first user using the degree of matching of a combination of parts or all ;
The information processing device has storage means for storing combination data indicating a combination of the third tag and the fourth tag for the first tag and the second tag,
In the notification step, the combination data stored in the storage means is used to match the combination of the first tag and the fourth tag or the combination of the second tag and the third tag. If you do, give priority to the notification or the reservation,
Information processing methods. the computer,
reception means for receiving a reservation by the first user for the facility or service;
a first tag indicating what the first provider of the facility or service wants to do after the reservation is accepted by the accepting means; a second tag indicating what the first provider can do; A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user notification means for notifying the first provider and the first user using the matching degree of the combination of parts or all ;
storage means for storing combination data indicating a combination of the third tag and the fourth tag for the first tag and the second tag;
function as
The notification means uses the combination data stored in the storage means to notify the person in the matched tag according to the combination data of the matched tag, or the combination corresponding to the matched tag. Include the content in the data in the notification content,
Information processing program. the computer,
reception means for receiving a reservation by the first user for the facility or service;
a first tag indicating what the first provider of the facility or service wants to do after the reservation is accepted by the accepting means; a second tag indicating what the first provider can do; A third tag indicating what the user wants to do or a fourth tag indicating what the first user can do, one of the tag of the first provider and the tag of the first user notification means for notifying the first provider and the first user using the matching degree of the combination of parts or all ;
storage means for storing combination data indicating a combination of the third tag and the fourth tag for the first tag and the second tag;
function as
The notification means uses the combination data stored in the storage means to determine whether the combination of the first tag and the fourth tag or the combination of the second tag and the third tag match. If you do, give priority to the notification or the reservation,
Information processing program.

Images