JP7223452B2 - Information processing system, information processing method, and program - Google Patents

Description

The present invention relates to an information processing system, an information processing method, and a program.

Conventionally, there is a system for creating an estimate for building renovation work (see Patent Document 1, for example).

JP 2019-016217 A

However, there is a demand for prompt and accurate issuance of an estimate at a site such as a candidate location for building construction, but the conventional techniques including the above-mentioned Patent Document 1 cannot meet such a demand. situation.

SUMMARY OF THE INVENTION The present invention has been made in view of such circumstances, and an object of the present invention is to promptly and accurately issue an estimate at a site such as a candidate site for construction of a building.

In order to achieve the above object, an information processing system according to one aspect of the present invention includes:
construction content determination means for determining the construction content of the building construction;
a product determination means for determining a product necessary for the construction;
estimate issuing means for issuing an estimate for the construction work based on cost information agreed in advance with the candidate for the construction work for the construction content and the product determined for the construction work;
Prepare.

Also, construction schedule determination means for determining a schedule for construction of the construction work;
an order receiving means for executing a process for receiving an order for the construction work based on the construction content, the product, and the construction schedule determined for the construction work;
can be further provided.

A setup information acquiring means for acquiring, as setup information, information on the setup of a candidate for a builder of the construction based on the construction content, the product, and the construction schedule determined for the construction;
further comprising
The order receiving means can further execute the processing related to receiving the order for the construction based on the setup information.

Ordering means for determining the candidate as a builder of the construction work based on the content of the order received for the construction work and ordering the construction work to the builder;
can be further provided.

Management means for hierarchically managing accounts for accessing the information processing system, and setting and managing the necessity of access restriction for each predetermined unit in each hierarchy;
can be further provided.

The information processing method and program of one aspect of the present invention are the information processing method and program corresponding to the information processing apparatus of one aspect of the present invention described above.

According to the present invention, it is possible to promptly and accurately issue an estimate at a site such as a candidate site for construction of a building.

1 is a block diagram showing a configuration example of an embodiment of an information processing system of the present invention; FIG. 2 is a block diagram showing an example of a hardware configuration of a remodeling company server in the information processing system shown in FIG. 1; FIG. FIG. 3 is a functional block diagram showing an example of a functional configuration of a remodeling company server of FIG. 2; FIG. 4 is a functional block diagram showing an example of a detailed functional configuration of a person-in-charge processing control unit in the functional configuration of the remodeling company server of FIG. 3; FIG. 3 is a screen transition diagram showing an example of transition of various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1. FIG. FIG. 2 is a diagram showing an example of a home screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1; It is a figure which shows an example of a goods screen among the various screens displayed on the display part of a renovation person terminal of FIG. It is a figure which shows an example of the screen of a product balloon among the various screens displayed on the display part of the renovation person terminal of FIG. 2 is a diagram showing an example of a product balloon_labor pop-up screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1; FIG. 2 is a diagram showing an example of a calendar screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1. FIG. 2 is a diagram showing an example of a schedule calendar screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1; FIG. 1. It is a figure which shows an example of the screen of the tab of "order completed" among the various screens displayed on the display part of the renovation person's terminal of FIG. 4 is a functional block diagram showing an example of a detailed functional configuration of a builder processing control unit in the functional configuration of the remodeling company server of FIG. 3; FIG. FIG. 6 is a screen transition diagram showing an example of transition of various screens displayed on the display section of the terminal of the person in charge of renovation in FIG. 1 , and showing an example different from the example in FIG. 5 ; FIG. 10 is an example of setup information, and is a diagram showing information indicating a schedule for each builder as an example of a candidate for a builder. FIG. 16 is an example of the setup information different from that of FIG. 15 , showing information indicating a schedule for each craftsman or the like as an example of a candidate for a builder. 2 is a diagram showing an example of an order history screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1; FIG. 1. It is a figure which shows an example of the screen of an order among the various screens displayed on the display part of the renovation staff terminal of FIG. 3 is a diagram showing an example of a screen for inputting or confirming product information among various screens displayed on the display unit of the remodeling company server of FIG. 1; FIG. FIG. 4 is a diagram illustrating an example of a hierarchy of accounts of a renovation server or a terminal in charge of renovation; 1 is a schematic diagram showing an operational example of a functional configuration of an information processing system to which the present invention is applied; FIG. It is a block diagram which shows the structural example of 2nd Embodiment of the information processing system of this invention. FIG. 23 is a functional block diagram showing an example of a detailed functional configuration of a person-in-charge processing control unit in the functional configuration of the remodeling company server of FIG. 22; FIG. 10 is a flow chart showing contract processing operations for an order form with an electronic signature; FIG. It is a figure which shows the screen from an estimate to an order. It shows the sign screen. FIG. 10 is a diagram showing a dialog box for contract type selection; FIG. 10 is a diagram showing a dialog box indicating that order information has been generated; FIG. 10 is a diagram showing a dialog box indicating that a signature is being requested; FIG. 10 is a diagram showing a signature request screen; It is a figure which shows the screen of a document signature. It is a figure which shows a signature selection screen. It is a figure which shows the screen of the procedure completion of an electronic contract. FIG. 12 illustrates a selection dialog box prompting for selection of print, email, or done. FIG. 10 is a diagram showing an example of a PDF file of an electronically signed order form with terms and conditions; Fig. 10 is a flow chart showing a processing operation of a paper-based order form; It is a flowchart which shows the processing operation|movement of the construction contract form by an electronic signature. 4 is a flow chart showing the operation of processing a paper-based construction contract. FIG. 10 is a flow chart showing processing operations for a cancellation agreement with an electronic signature; FIG. It is a flowchart which shows the processing operation|movement of a cancellation|cancellation agreement on a paper basis. It is a flowchart which shows the processing operation of the construction completion confirmation form by an electronic signature. It is a flowchart which shows the processing operation|movement of the construction completion confirmation document by paper base. It is a figure which shows an order analysis screen. It is a figure which shows a sales analysis screen. It is a figure which shows a sales analysis screen. It is a figure which shows a sales analysis detail screen. It is a figure which shows a target master screen. It is a figure which shows an order management screen. It is a figure which shows a process control screen. It is a figure which shows a payment management screen. It is a figure which shows a payment management screen. It is a figure which shows a reservation management screen. It is a figure which shows the screen of a CAD cooperation function. It is a figure which shows the screen of a catalog cooperation function.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing a configuration example of an embodiment of an information processing system of the present invention.
The information processing system of the present embodiment supports a series of operations from an estimate for renovation work of a building to receiving an order and placing an order. This information processing system, as shown in FIG. (m is an arbitrary integer value independent of n) are connected to a network N such as the Internet.

The remodeling company server 1 is managed by a company that undertakes building remodeling work (hereinafter referred to as a "remodeling company"), and supports a series of operations from estimating building remodeling work to receiving orders and placing orders.

Here, although the word “support” is used, the person who performs the work from the estimate to the receipt of an order is an employee belonging to a renovation company, and the person in charge of the user requesting the renovation work (hereinafter referred to as “support”). (referred to as a “reform manager”).
In the example of FIG. 1, each of the n persons in charge of remodeling possesses one of terminals 2-1 to 2-n for remodeling staff composed of a tablet terminal or the like, and uses them at a site such as the user's home. , and perform tasks such as estimating and receiving orders.
In the following description, the terminals 2-1 to 2-n will be collectively referred to as "reformer terminals 2" when there is no need to distinguish between the n persons in charge of remodeling.
That is, the person in charge of remodeling can perform not only an estimate but also work up to receiving and placing an order at the site by having a meeting with the user while operating the terminal 2 for the person in charge of remodeling at the site.

In other words, while cooperating with the remodeling company server 1, the remodeling staff terminal 2 supports a series of operations from estimating the building remodeling work to receiving orders and ordering, for example, the following series of processes. can be executed.
Here, the method of "collaboration" is not particularly limited. For example, the first method, in which the terminal 2 of the person in charge of remodeling communicates with the server 1 of the remodeling company and causes the server 1 of the remodeling company to perform main processing, can be adopted as the method of "collaboration". Further, for example, the renovation manager terminal 2 downloads in advance dedicated application software (hereinafter simply referred to as an "app") from the renovation company server 1 or a device (not shown) under its management, and executes the second application software. The approach can be adopted as a "collaborative" approach. Alternatively, a method in which the first method and the second method are appropriately combined can also be adopted as the “cooperation” method.
However, in the following example, for convenience of explanation, it is assumed that the first method is adopted as the “collaboration” method. That is, in the following example, the part where the main body of processing is the "renovation company server 1" is merely an example, and it goes without saying that the "renovation person in charge terminal 2" may be used as appropriate at the time of implementation.

That is, in the present example, the remodeling company server 1 executes a series of operations from estimating, receiving orders, and placing orders for remodeling work of a building while appropriately communicating with the remodeling staff terminal 2 .

Here, the remodeling company in this example does not undertake the remodeling work by itself, but places an order with a contractor or a craftsman (hereinafter collectively referred to as the "constructor") and undertakes the work with the contractor. shall be However, this example is merely an example, and the remodeling company may undertake at least part of the remodeling work by itself.
In other words, it is necessary to make arrangements for securing (ordering) contractors to undertake the renovation work before the renovation work begins.
In this example, there are m candidates for such builders, and each of the m builders owns one of each of the builders' terminals 3-1 to 3-m and plans his/her own schedule. Disclose or respond to orders, etc. from remodeling companies. Incidentally, hereinafter, when there is no need to distinguish m builders individually, the builder terminals 3-1 to 3-m are collectively referred to as "builder terminals 3".
In this example, the remodeling company server 1 communicates with the builder terminal 3 as appropriate, thereby executing a process of supporting the setup of the builder candidate.

In summary, for example, the remodeling company server 1 communicates the construction details of the building remodeling work, one or more products (building materials, etc.) required for the remodeling work, and the construction schedule of the remodeling work with the remodeling staff terminal 2. Determined by appropriate communication.
The remodeling company server 1 issues an estimate for the work based on cost information agreed in advance with the builder candidate for the work for the construction details and products determined for the work.

Thereby, there can exist the following effects.
That is, when using the conventional system, even if the person in charge of renovation tries to issue an estimate on site, he/she must contact the candidate of the construction company, or contact his or her boss, etc., to obtain the approval of the amount. It was necessary to do various work. For this reason, it is very difficult for the person in charge of renovation to issue an estimate immediately or to issue an accurate estimate at the site.
However, by using the information processing system of FIG. 1, cost information agreed in advance with the candidate of the construction worker is prepared for each product and construction content. This is equivalent to the work required to issue an estimate in the conventional system, such as contacting potential contractors or contacting superiors to obtain approval for the amount. is done in advance. Therefore, the person in charge of renovation does not need to perform these various operations, and can issue an estimate immediately and accurately at the site or the like.

Further, the remodeling company server 1 can execute processing related to receiving an order for construction work based on the construction details, products, and construction schedule determined for the construction work.
As a result, the person in charge of renovation can not only make an estimate on site, but also receive an order.

Specifically, in remodeling, a user has a problem at home and wants to "do something about it as soon as possible".
However, in the past, there was a considerable amount of clerical work on the side of the remodeling company in terms of the law and procedures of the remodeling company, and the following steps ST1 to ST10 were required. I was in a situation where I couldn't.

That is, step ST1 is a process of "obtaining an estimate from a subcontractor". Step ST2 is a process of "re-visiting to create an estimate, site confirmation (investigation, etc.) by subcontractor". Step ST3 is a process of "waiting for submission of estimate from subcontractor (about one week)". Step S4 is the process of "checking with your boss, etc., and approval as a remodeling company (company) to confirm whether it is acceptable to submit to the customer a price that includes a profit on the subcontracted estimate obtained in step ST1". . Step ST5 is a process of "after approval, create an estimate to be presented to the user and approve as a remodeling company (company)". Step ST6 is a process of "submitting an estimate to the user (generally, it takes two weeks up to this point)". Step ST7 is a step of "receiving the contract intention from the user". Step ST8 is a process of "preparing an order form and a contract for construction work." Step ST9 is a process of "receiving the order form and construction agreement document from the user". Step ST10 is a process of "issuing an acknowledgment to the user".
When the process of step ST10 is finished, the order from the user is completed.

However, by using the information processing system shown in FIG. 1, the person in charge of renovation does not need to manually perform the troublesome and time-consuming office work of steps ST1 to ST10 by himself/herself. can be done immediately on site.
In this way, by applying the information processing system of FIG. 1, it becomes possible to respond to a user's home renovation request, ``I want to do something about it as soon as possible.''

Further, the remodeling company server 1 can acquire, as the setup information, information on the setup of the builder candidate for the construction based on the construction content, product, and construction schedule determined for the construction.
Further, the remodeling company server 1 can execute processing related to receiving orders for construction works based on the setup information.
As a result, the person in charge of remodeling can obtain an appropriate order from the user after ensuring that the construction contractor is making arrangements.
A specific example of the setup information will be described later with reference to FIGS. 15 and 16. FIG.

Further, the remodeling company server 1 can determine the candidate as a construction builder based on the content of the construction order, and place an order for the construction work to the builder.
As a result, the person in charge of renovation can not only estimate and receive orders, but also order construction work in a short period of time and with simple work.

Specifically, as described above, in remodeling, the user has a problem at home and wants to "do something about it as soon as possible."
However, conventionally, there is a considerable amount of clerical work on the side of the remodeling company due to legal and procedural requirements. Since steps ST11 to ST16 were necessary, the situation was such that it was not possible to fully meet the above-mentioned demands.

That is, step ST11 is a step of "creating a work ledger, referring to quotations from subcontractors (constructor candidates) and posting them". Step ST12 is a step of "obtaining information on the contract (customer information of the user, information on construction, information on payment)". Step ST13 is a step of "creating an order form based on the contents of the steps ST11 and ST12 described above". Step ST14 is a step of "the remodeling company (company) approves the contents of this order form". Step ST15 is a step of "submitting an order form to a subcontractor (constructor candidate) by e-mail, FAX, or the like". Note that the construction schedule is definitely fixed at the time of step ST15. Step ST16 is a step of "receiving an order confirmation from a subcontractor (constructor candidate)."

However, by using the information processing system shown in FIG. 1, the person in charge of renovation can place an order for construction only with simple work without manually performing the troublesome and time-consuming office work of steps ST11 to ST16. It can be done in a short period of time.
In this way, by applying the information processing system of FIG. 1, it becomes possible to respond to a user's request for remodeling, such as "I want to do something about it as soon as possible" when the user has a problem at home.

In this way, in this example, the remodeling company server 1 executes the main processing (performs the processing according to the above-described first method), so focusing on the remodeling company server 1 in the information processing system of FIG. , are explained below.

FIG. 2 is a block diagram showing an example of the hardware configuration of a remodeling company server in the information processing system shown in FIG.

The renovation company server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input/output interface 15, an output section 16, and an input section. 17 , a storage unit 18 , a communication unit 19 and a drive 20 .

The CPU 11 executes various processes according to programs recorded in the ROM 12 or programs loaded from the storage unit 18 to the RAM 13 .
The RAM 13 also stores data necessary for the CPU 11 to execute various processes.

The CPU 11 , ROM 12 and RAM 13 are interconnected via a bus 14 . An input/output interface 15 is also connected to this bus 14 . An output unit 16 , an input unit 17 , a storage unit 18 , a communication unit 19 and a drive 20 are connected to the input/output interface 15 .

The output unit 16 includes a display such as a liquid crystal display, a speaker, and the like, and outputs various information as images and sounds.
The input unit 17 is composed of, for example, a keyboard or the like, and outputs various information.
The storage unit 18 is composed of a DRAM (Dynamic Random Access Memory) or the like, and stores various data.
The communication unit 19 communicates with other devices (for example, the terminal 2 of the person in charge of renovation or the terminal 3 of the builder in FIG. 1) via a network N including the Internet.

A removable medium 30 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is mounted in the drive 20 as appropriate. A program read from the removable medium 30 by the drive 20 is installed in the storage section 18 as necessary.
The removable medium 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18 .

Although not shown, the terminal 2 of the person in charge of renovation and the terminal 3 of the builder shown in FIG. 1 can also have basically the same hardware configuration as that shown in FIG. Therefore, the description of the hardware configuration of the terminal 2 of the person in charge of renovation and the terminal 3 of the builder is omitted.

Such cooperation between the various hardware and software of the remodeling company server 1 in FIG. 2 enables execution of processing that supports a series of operations from estimating the building remodeling work to receiving orders and placing orders. .
An example of the functional configuration of the remodeling company server 1 for executing such processing will be described below.

3 is a functional block diagram showing an example of the functional configuration of the remodeling company server of FIG. 2. FIG.

As shown in FIG. 3, in the CPU 11 of the remodeling company server 1, a person-in-charge processing control unit 51, a builder processing control unit 52, and a main control unit 53 function.
The person-in-charge processing control unit 51 communicates with the person-in-charge of renovation terminal 2 via the communication unit 19 to cooperate with the person-in-charge of renovation terminal 2 to control processing for supporting the work of the person in charge. .
The builder processing control unit 52 communicates with the builder terminal 3 via the communication unit 19 to control processing for supporting the setup of the builder candidate.

The person-in-charge processing control unit 51 appropriately communicates with the person-in-charge of renovation terminal 2 the construction details of the building renovation work, one or more products (building materials, etc.) required for the construction work, and the construction schedule of the construction work. Decide by
Based on the construction content, one or more products, and the schedule determined for the construction, the builder processing control unit 52 transmits information on the setup of the candidate for the construction from the builder terminal 3 as setup information. get.
Based on this setup information, the person-in-charge processing control unit 51 determines whether or not to accept an order for the construction work.

The main control unit 53 controls the overall processing of the renovation company server 1 including the person-in-charge processing control unit 51 and the builder processing control unit 52 .
For example, the main control unit 53 appropriately processes information exchanged between the person-in-charge processing control unit 51 and the builder processing control unit 52, and then executes control such as transmission from one to the other.
Further, for example, the main control unit 53 hierarchically manages accounts for accessing the information processing system (for example, manages accounts in the hierarchy shown in FIG. 20, which will be described later), and determines whether or not access restriction is necessary for each predetermined unit. can be set and managed at each level.
Further, for example, the main control unit 53 can perform control for providing various kinds of support when a person in charge of renovation or the like confirms the contents of an estimate or an order item. Here, the confirmation of the contents of the estimate and the received item includes the confirmation of the schedule, the progress of the item, and the process control. Although not shown, the functional block that executes such control will be referred to as "estimation/order confirmation means". As described above, the means for confirming the contents of the quotation/order received item also includes the function of confirming the schedule, the progress of the item, and the process management.

Hereinafter, the person-in-charge processing control unit 51 and the builder processing control unit 52 will be individually described in that order.

First, a detailed functional configuration example of the person-in-charge processing control unit 51 will be described.
4 is a functional block diagram showing an example of a detailed functional configuration of a person-in-charge processing control unit in the functional configuration of the remodeling company server of FIG. 3. FIG.
As shown in FIG. 4, the person-in-charge processing control unit 51 includes a construction content determination unit 61, a product candidate presentation unit 62, a product determination unit 63, an estimate issuing unit 64, a construction schedule proposal presentation unit 65, A construction schedule determination unit 66, a builder setup confirmation unit 67, an order acceptability determination unit 68, and an order acceptance processing unit 69 are provided.

In describing the detailed functional configuration (each functional block shown in FIG. 4) of the person-in-charge processing control unit 51 shown in FIG. 4, specific examples shown in FIGS. 5 to 12 will be used as appropriate.

The person-in-charge processing control unit 51 executes control to display the various screens that transition as shown in FIG. 69 function appropriately.

FIG. 5 is a screen transition diagram showing an example of transition of various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
In the screen transition diagram of FIG. 5, each rectangle (screen) indicates one screen. Within the rectangle (screen), a symbol including "P" indicates the ID of the screen, and a character string below the screen indicates the contents of the screen. (or name).
Also, in the screen transition diagram of FIG. 5, an arrow pointing from the first rectangle (first screen) to the second rectangle (second screen) indicates that when a predetermined transition condition is satisfied, the person in charge of renovation It indicates that the target displayed on the display unit of the terminal 2 is changed from the first screen to the second screen. The transition condition is not particularly limited, and in many cases, a condition such as pressing of a predetermined software button displayed on the first screen is adopted.

Returning to FIG. 4, the construction content determination unit 61 determines the construction content of the renovation work.
Specifically, for example, the construction content determining unit 61 causes the renovation manager terminal 2 to display the screen shown in FIG. 6 (the home screen of ID: P-002 in FIG. 5).
FIG. 6 is a diagram showing an example of a home screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
On the screen of FIG. 6, the selection boxes displaying the messages "packed product", "kitchen", ..., "exterior", ... A pressing operation is performed. That is, the messages "packed product", "kitchen", ..., "exterior", ... indicate the construction details.
Therefore, the construction content determination unit 61 in FIG. 4 determines the message displayed in the selection box pressed by the user or the person in charge of renovation, such as "Exterior", as the construction content.

When the construction details are determined in this manner, that is, when the selection box displaying the message indicating the construction details is pressed, the screen displayed on the display unit of the renovation manager terminal 2 is as shown in FIG. from the screen shown in FIG. 5 via the narrowed search screen (not shown) of ID: P-002_2 to the screen shown in FIG. 7 (the product selection screen of IDP-002_3 in FIG. 5). .
That is, the product candidate presentation unit 62 of FIG. 4 displays, for example, the screen shown in FIG. do.
FIG. 7 is a diagram showing an example of a product screen among various screens displayed on the display section of the terminal of the person in charge of renovation in FIG.
The screen of FIG. 7 displays selection boxes (three selection boxes in the example of FIG. 7) indicating a plurality of candidates for products (merchandise) necessary for the determined renovation work. A user or a person in charge of renovation selects a product (merchandise) necessary for the renovation work from among these multiple candidates. That is, the selection box displaying the selected product (merchandise) is pressed.

In this case, the screen displayed on the display unit of the renovation staff terminal 2 transitions from the screen shown in FIG. 7 to the screen shown in FIG. 8 (the product balloon screen of IDP-002_4_1 in FIG. 5).
FIG. 8 is a diagram showing an example of a product balloon screen among various screens displayed on the display unit of the terminal of the person in charge of renovation shown in FIG.
On the screen of FIG. 8, each detail of the product (merchandise) selected on the screen of FIG. 7 is indicated by balloons.
That is, one product (merchandise) may be composed of a plurality of small products (parts, etc.), and customization such as change of the small products may be possible. In such a case, information necessary for customization, description of the small product, and the like are displayed in balloons for each small product. The user can conveniently refer to the balloons to make customization choices, which is very convenient.
That is, the product candidate presentation unit 62 in FIG. 4 displays, for example, not only the screen in FIG. 7 but also the screen in FIG. It is also possible to present product candidates for

When a product (merchandise) is selected based on the operation of the user or the person in charge of renovation on the terminal 2 in charge of renovation, and an operation for customizing a small product (parts, etc.) is performed, the display section of the terminal 2 in charge of renovation is displayed. For example, the screen shown in FIG. 9 (the product balloon_pay pop-up screen of IDP-002_4_3 in FIG. 5) is displayed.
FIG. 9 is a diagram showing an example of a product balloon_labor pop-up screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
On the screen in FIG. 9, a pop-up display of the wages (construction costs) of items selected as products (merchandise) necessary for the renovation work is displayed.
That is, the product candidate presentation unit 62 in FIG. 4 displays, for example, not only the screens in FIGS. 7 and 8 but also the screen in FIG. Candidates for one or more required products can also be presented.

When the user selects the details of the renovation work and one or more products (commodities) required for the work while viewing the various screens described above, and confirms the selected details, a predetermined operation (Fig. (for screens that do not show).
Then, the product determination unit 63 of FIG. 4 determines one or more products (products) determined by a predetermined operation by the user as one or more products (products) required for the renovation work.

The estimate issuing unit 64 issues, as data, an estimate including the product price, wages, etc. for one or more products determined by the product determining unit 63 . The renovation manager terminal 2 can display the quotation on the display unit, print it as a paper medium, and transmit the data of the quotation to the user's terminal (not shown).
Here, the estimate issuing unit 64, regarding the construction details and products determined for the construction work, based on the cost information agreed in advance with the builder candidate (subcontractor, etc.) for the construction work. A quote can be issued.
As a result, as described above, the person in charge of remodeling does not need to perform various troublesome tasks that take a long time, which was necessary in the past, so that estimates can be issued immediately and accurately at the site. become able to do.
Although not shown, there is an area for the user to enter an electronic signature before the quotation is issued, and an area for the user to confirm that the product (merchandise) is required for the renovation work. A screen (quotation confirmation screen) having a button (product confirmation button) may be presented to the user.
In addition, the estimate issuing unit 64 discounts the estimated amount of construction contents and products on the spot (by obtaining the approval of the boss, or by specially granting the authority of discounting to the account of the person in charge of renovation, which will be described later, etc.). You may enable it to perform a process (process of discount).
Note that the form of discount processing is not particularly limited, and a form of taking fractions from the amount, a form of discounting by a certain percentage, and the like can be adopted.

The construction schedule proposal presentation unit 65 provides the user with a proposal regarding the construction schedule of the renovation work based on the construction content determined by the construction content determination unit 61 and the product determined by the product determination unit 63. can be done.
That is, as described above, when a plurality of products (which may be a plurality of products or may be a plurality of parts in one product) are determined by the product determination unit 63, the products that can be constructed at the same time, Sometimes there are products (building materials) such as products that should be constructed and products that cannot be constructed. In such a case, the construction schedule proposal presentation unit 65 can propose an efficient construction schedule and payment date (payment date for the remodeling company) according to the relationship between these products.

The proposal regarding the construction schedule of the renovation work can be made, for example, on the screen shown in FIG. 10 (ID: P-003 calendar screen in FIG. 5) or the screen shown in FIG. screen) and displayed on the display unit of the terminal 2 of the person in charge of renovation.
FIG. 10 is a diagram showing an example of a calendar screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
FIG. 11 is a diagram showing an example of a schedule calendar screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
Each screen in FIGS. 10 and 11 displays a calendar as well as the schedule of renovation work and the like as appropriate.
In the above description, the schedule proposed by the construction schedule proposal presentation unit 65 is only a proposal, and can be appropriately changed by a predetermined operation on the renovation staff terminal 2 by the user or the renovation staff. Alternatively, the user or the person in charge of remodeling can set a desired schedule by performing a predetermined operation on the terminal 2 for the person in charge of remodeling without waiting for the proposal by the construction schedule presentation unit 65 .
The construction schedule determination unit 66 determines the schedule finally set by the user or the renovation manager through a predetermined operation on the renovation manager terminal 2 as the schedule for the renovation work.

Under the control of the main control unit 53, the builder setup confirmation unit 67 notifies the builder processing control unit 52 of the construction details, one or more products, and the schedule determined for the renovation work.
Although the details will be described later, the builder processing control unit 52 appropriately communicates with the builder terminal 3 to receive information about the setup of the builder candidate for the renovation work from the builder terminal 3 as setup information. get. The setup information is transmitted from the builder processing control unit 52 to the person in charge processing control unit 51 under the control of the main control unit 53 .
Therefore, the builder setup confirmation unit 67 of the person-in-charge processing control unit 51 checks whether or not the builder candidate has been arranged (the builder candidate is secured by reservation, etc.) based on the setup information. confirm.

Based on the result of confirmation by the builder setup confirmation unit 67, that is, whether or not the builder candidate has been arranged (secured by reservation of the builder candidate, etc.), etc. It is determined whether or not it is possible to receive an order from the user for renovation work.
It should be noted that the order acceptability determination unit 68 is not an essential component and can be omitted as appropriate.

In this example, when the order acceptability determination unit 68 determines that the order can be accepted, the order acceptance processing unit 69 notifies the user or the person in charge of the renovation to that effect, and executes various processes related to the acceptance of the order from the user for the renovation work. do.
It should be noted that this example is merely an example, and in the case where the order acceptability determination unit 68 does not exist as described above, the order processing unit 69 independently determines whether or not there is setup information for the builder. can also execute various processes related to orders received from users.

A series of processes as described above can be executed independently for each unit, such as a user or a renovation.
For this reason, if it is possible to distinguish between the progress status, for example, the stage where the quotation has been issued but the order has not been received, or the stage where the order has been received, for each user, renovation, etc. management, It is convenient for the person in charge of renovation.
Therefore, for example, the screen shown in FIG. 12 (order search for ID: P-007_4 in FIG. 5 (screen of tab of "order completed")) is appropriately displayed on the display screen of the reformer terminal 2. FIG.
FIG. 12 is a diagram showing an example of a tab screen of "order completed" among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
By performing a predetermined search operation on the terminal 2 of the person in charge of renovation, the person in charge of renovation is presented with the screen shown in FIG.

The functional configuration example of the person-in-charge processing control unit 51 in the functional configuration of the renovation company server 1 shown in FIG. 3 has been described above with reference to FIGS. 4 to 12 .
Next, an example of the functional configuration of the builder processing control unit 52 among the functional configurations of the remodeling company server 1 of FIG. 3 will be described with reference to FIGS. 13 to 20. FIG.

13 is a functional block diagram showing an example of a detailed functional configuration of a builder processing control unit in the functional configuration of the remodeling company server of FIG. 3. FIG.
As shown in FIG. 13, the builder processing control unit 52 is provided with a construction information acquisition unit 81, a builder setup unit 82, an order confirmation unit 83, and a builder order processing unit 84. FIG.

In describing the detailed functional configuration (each functional block shown in FIG. 13) of the builder processing control unit 52 of FIG. 13, specific examples shown in FIGS. 14 to 18 will be used as appropriate.

The builder processing control unit 52 performs control to display various screens that transition as shown in FIG. Each of the order processing units 84 is caused to function appropriately.

FIG. 14 is an example of transition of various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG. 1, and is a screen transition diagram showing an example different from the example in FIG.
Since the rules for describing the screen transition diagram are the same as those in FIG. 5, the description thereof will be omitted here.

The construction information acquisition unit 81 transmits information including construction details, one or more products, and a schedule determined by the person-in-charge processing control unit 51 regarding the renovation work to the person in charge via the main control unit 53 as construction information. Acquired from the processing control unit 51 .

The builder setup unit 82 transmits information about the setup of the builder candidate for the construction based on the construction information (construction content, one or more products, and schedule) of the renovation work to the builder terminal as setup information. Obtained from 3.

The builder arrangement section 82 is provided with a builder schedule adjustment section 91 and a builder order reservation section 92 .

The builder schedule adjustment unit 91 provides information indicating the schedule of the builder (an example of the builder candidate) shown in FIG. 15 and information indicating the schedule of the craftsman (another example of the builder candidate) shown in FIG. is acquired from the builder terminal 3 as part of the setup information.

FIG. 15 is an example of setup information, and is a diagram showing information indicating a schedule for each builder as an example of a builder candidate.
FIG. 16 shows an example of setup information different from that shown in FIG. 15, and shows information indicating schedules in units of craftsmen, etc., as an example of builder candidates.
15 and 16, the process chart (schedule) for each contractor or craftsman is included in units of days, and whether or not other schedules are included in units of days. That is, it is possible to easily determine whether or not it is possible to adjust the schedule of the renovation work (whether a reservation can be made).

Depending on the product and construction details, the contractors who can undertake the construction work are narrowed down, and the narrowed-down contractor schedule can be browsed. That is, in the example of the setup information shown in FIG. 15, the process chart (schedule) of the A to D works of the "contractor X" is included and displayed on a daily basis. First, based on the product and construction details, contractors (construction contractor X in the example of FIG. 15) who can undertake (accept orders for) the products and construction details are narrowed down. Next, the renovation manager terminal 2 can display the schedule of the narrowed-down contractors.
When determining the construction contents and schedule on the terminal 2 (tablet) of the person in charge of renovation, the decision is rejected if there is no schedule of a contractor who can undertake the construction contents. In other words, if there is no contractor who can receive the order for the predetermined construction content and schedule, the order is rejected. Specifically, for example, when the renovation manager terminal 2 accepts a decision to receive an order for a predetermined construction content and schedule, when there is no schedule for a contractor who can undertake the construction content, the decision to receive the order is made. Rejected.
The schedule of each craftsman can be browsed, and the craftsman has the authority to write, so that the schedule can be written. After that, it is reflected in FIG. 15, and the contractor side can confirm the schedule of the executor side. That is, the craftsman can use the builder's terminal 3 to browse the schedule of the craftsman himself. In addition, the craftsman can use the builder terminal 3 to write his/her own schedule. The schedule written by the craftsman is included in the setup information. That is, the schedule written by the craftsman is displayed as a schedule for each craftsman, etc., as shown in FIG.

Returning to FIG. 13, the builder schedule adjustment unit 91 selects each builder candidate (whether it is a builder unit or a craftsman unit) based on the setup information such as those shown in FIGS. It doesn't matter if it's a unit that fits without it), and whether it can be adjusted according to the schedule of the renovation work (whether reservations can be made) or not.

The builder order reservation unit 92 sends the candidate builder information to the builder terminal 3 of the candidate builder determined by the builder schedule adjustment unit 91 to be able to adjust the schedule of the renovation work (reservation can be made). Executes various processes for making a reservation for
Specifically, for example, the builder order reservation unit 92 notifies the builder terminal 3 (candidate of the builder) of the construction information (construction details, one or more products, and schedule) of the renovation work. Then, the builder terminal 3 transmits information indicating the intention of the builder candidate to accept the order for the construction work. Therefore, the builder order reservation unit 92 reserves the candidate builder by acquiring the information from the builder terminal 3 (candidate builder) as at least a part of the above-described setup information. be able to.

Here, it should be noted that by providing the builder order reservation unit 92, it is possible to solve the problem that conventionally, although it was possible to secure a builder before or after receiving an order, it was not possible to place an order. It is a point.
That is, the builder order reservation unit 92, which functions based on the operation of the remodeling company (or the person in charge of remodeling), directly contacts the builder candidate (the builder's terminal 3) to receive an order for the construction work. It is possible to receive a manifestation of intention from the candidate of the builder. As a result, the above conventional problems are solved.

In this way, when a candidate for a builder can be reserved according to the schedule of the renovation work, the information indicating this is sent as a part of the setup information and processed by the person in charge via the main control unit 53 shown in FIG. It is transmitted to the unit 51 .
Then, as described above, the person-in-charge processing control unit 51 determines that it is possible to receive an order for the renovation work from the user, and executes processing regarding the order.

The order confirmation unit 83 confirms whether or not an order for the renovation work scheduled to be ordered by the candidate builder has been received from the user.
For example, the order confirmation unit 83 causes the display screen of the reformer terminal 2 to display the screen shown in FIG.
FIG. 17 is a diagram showing an example of an order history screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
On the screen of FIG. 17, the status (progress) such as the stage of estimation (unordered), the stage of receiving an order, the stage of pick-up (completion of construction), etc. is displayed for each renovation work.
Therefore, the order confirmation unit 83 confirms whether or not an order has been received from the user by confirming the status (progress) of the renovation work scheduled to be ordered by the builder candidate.

The builder order processing unit 84 executes various processes for officially placing an order to a reserved builder candidate for the renovation work for which it has been confirmed that the order has been received from the user.
For example, the builder order processing unit 84 causes the display screen of the reformer terminal 2 to display the screen shown in FIG.
FIG. 18 is a diagram showing an example of an ordering screen among various screens displayed on the display unit of the terminal of the person in charge of renovation in FIG.
The screen of FIG. 18 is provided with an area for inputting information (for example, a period, etc.) necessary for making a formal order to the builder for each renovation work. Therefore, the person in charge of remodeling operates the terminal 2 for the person in charge of remodeling to input various kinds of information in this area, and executes a predetermined operation such as determination.
For example, upon receiving the predetermined operation, the builder order processing unit 84 generates order form data including various information input by the person in charge of renovation, etc., and transmits the order form data to the builder terminal 3. place a formal order for

By the way, as described above, based on the operation of the user or the person in charge of renovation on the terminal 2 in charge of renovation, the details of the renovation work are determined, and the products (products) necessary for the renovation work of the details of the renovation are determined. A quote can then be issued.
At that time, the person in charge of renovation will be able to issue an estimate immediately and accurately on site without having to do the various troublesome work that takes a long time that was necessary in the past. Quotations are issued as follows:
In other words, as described above, the estimate for the construction work is based on the cost information agreed in advance with the candidate for the construction work (subcontractor, etc.) for the construction details and products decided for the construction work. publish.

In order to enable the issuance of such an estimate, for each construction content or each product, the cost information agreed in advance with the candidate for the construction work (subcontractor, etc.) is entered in advance, and the renovation contractor It is convenient if it is managed in advance by the server 1 .
For this reason, a screen for inputting or confirming product information including the cost information of the prescribed product is appropriately displayed on the remodeling company server 1 in FIG. including) or viewed. Note that the authority grantor will be described later with reference to FIG. 20 .
In addition, even if the cost of a part of the product or work has not been entered in advance, a function is provided to enter the cost on the spot. However, it is not appropriate to allow the person in charge of remodeling to freely enter the information, and it is preferable to allow the entry to be made only by the superiors of the account shown in FIG. Of course, authority or the like may be given to the person in charge of remodeling so that discount processing or the like can be performed.

FIG. 19 is a diagram showing an example of a screen for inputting or confirming product information among various screens displayed on the display unit of the remodeling company server of FIG.
On the screen of FIG. 19, detailed items of product information of the product (merchandise) selected as the target of input or confirmation are popped up.
That is, the authorized person of the remodeling company can input (including updating) product information of a predetermined product or confirm the product information while viewing the screen of FIG.

Specifically, for example, in the item displayed as "product name" in the screen of FIG. content is displayed.

Further, for example, in the item displayed as "Cost" in the screen of FIG. 19, the price of a predetermined product that has been agreed upon in advance with a cooperating company (candidate construction company) is input (including updating), and the input content is displayed. be.
That is, since the cost is set in advance for the prescribed product, the person in charge of reforming does not have to determine the cost by calling the construction company candidate (cooperating company) as in the conventional method when issuing an estimate. As a result, it becomes possible to issue an estimate immediately and easily on site.
In addition, when information about a predetermined product is presented to the user (customer) on the screen of the person in charge of renovation terminal 2, a restriction is imposed so that the cost cannot be seen by the user (customer).

Further, for example, in each item displayed as "selling price" and "fixed price" in the screen of FIG. , the input contents are displayed.

Also, for example, in each item displayed as "profit amount" and "profit rate" in the screen of FIG. and profit rate are input (including updating), and the input contents are displayed.
In other words, since not only the cost price but also the profit amount and profit rate of the renovation company are set in advance for a given product, the person in charge of renovation calls the boss about the profit amount and profit rate as before when issuing an estimate. no longer need to obtain approval. As a result, it becomes possible to issue an estimate immediately and easily on site.

Also, for example, in the item displayed as "Ordering Party" in the screen of FIG. updated), and the entered content is displayed. In some cases, there may be a plurality of traders with whom a unit price contract has been concluded for a predetermined product (this product) in advance.

Further, for example, in the item displayed as "details" in the screen of FIG. Your input is displayed.

Further, for example, in the item displayed as "pop-up image" in the screen of FIG. 19, an image image of a predetermined product (that product) that can be viewed by the user (customer) when selecting a product is input (including updating). , the input contents are displayed.

In this way, by using the screen of FIG. 19, it is possible to register in advance and update the cost price, profit rate, etc. of a given product. However, the cost and profit for a given product are set or updated by the remodeling company as a company, and it seems that even if it belongs to the remodeling company, for example, the person in charge of remodeling can arbitrarily set or update them. should not. In other words, it is preferable to allow only a limited number of people, such as those in a management position within the remodeling company (for example, the boss of the person in charge of remodeling), to set or update the cost and profit for a given product. .
Therefore, the renovation server 1 (or the renovation staff terminal 2 that may access it) can only be used by those who are given an account. Furthermore, this account is divided into layers and managed as shown in FIG. It is possible to freely set access restrictions such as to what level people can access for each screen or function).
That is, the information that can be accessed can be differentiated according to the account hierarchy. For example, it is possible to set such that access to input (including update) to each item on the screen of FIG. 19 is permitted only to those who have an account in the upper hierarchy. In other words, the person who has this higher-level account is the "authorization person" described above with reference to FIG.

FIG. 20 is a diagram illustrating an example of a hierarchy of accounts of a renovation server or a terminal of a person in charge of renovation.
In FIG. 20, the head office management system corresponds to the reform server 1 .
This is the account of the person in charge of renovation (employee or branch employee).
In FIG. 20, persons in charge A, B, . be.
Each person in charge A, B, ... n has an individual account, and the renovation company (using company) to which he/she belongs and the head office or branch office (connected with the person in charge by a solid line above It is given as an account authority to set the extent to which screens and functions under the control of the administrator can be viewed. In other words, the extent to which users can browse is determined by the hierarchy of the account, and users can access screens, functions, and the like up to the extent permitted by the set hierarchy.
A house shown in the lower part of FIG. 20 indicates a user (customer). That is, each of the persons in charge A, B, . . . n is the user in charge of the person in charge, B, . However, it is not possible to browse information about users of other persons in charge (customers not connected to the person in charge by a solid line in the figure).
Note that the person in charge of renovation shown in FIG. 20 is an example of the person to whom the account is assigned, and it goes without saying that a person belonging to an employee or a branch employee, such as a manager (the boss of the person in charge of renovation, etc.) is also included. stomach.
Further, for example, account authority management can be performed not only for browsing but also for various operations. For example, for discount processing, it is possible to allow the person in charge of renovation (for example, only person in charge B) to have that frame and operate it. It is also possible to allow a person with higher authority (eg, the superior of person in charge of reformation A) to operate.

Also, for example, although not shown, the functions provided in the renovation manager terminal 2 and the like can be transferred to the terminal of the user (customer). As a result, users (customers) can request and place orders for renovations not only in the form of applications that are downloaded and used, but directly (web applications, not applications that are downloaded on the web (so-called native apps)). become.

Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the range that can achieve the object of the present invention are included in the present invention. is.

For example, in the above-described embodiments, the information processing system executed a process for supporting a series of tasks from an estimate to an order for a renovation work of a building, but it is not particularly limited to renovation.

Further, for example, the system configuration shown in FIG. 1 and the hardware configuration of the remodeling company server 1 shown in FIG. 2 are merely examples for achieving the object of the present invention, and are not particularly limited.

Also, the functional block diagrams shown in FIGS. 3, 4, and 13 are only examples, and are not particularly limited. That is, it is sufficient that the information processing system has a function capable of executing the series of processes described above as a whole, and what kind of functional block is used to realize this function is not particularly limited to the above example.

Also, the locations of the functional blocks are not limited to the above-described examples of FIGS. 3, 4, and 13, and may be arbitrary.
For example, in each of the above examples, the configuration is such that all functional blocks are provided in the remodeling company server 1, but this is merely an example. For example, as described above, as the functional blocks executed by the application installed in the terminal 2 of the person in charge of remodeling, in the above example, at least a part of the functional blocks arranged on the server 1 of the remodeling company are replaced by the terminal 2 of the person in charge of remodeling. It is good also as a structure provided.
Also, one functional block may be composed of hardware alone, software alone, or a combination thereof.

For example, the information processing system can be operated with a functional configuration as shown in FIG.
FIG. 21 is a schematic diagram showing an operational example of the functional configuration of an information processing system to which the present invention is applied. The blocks in FIG. 21 represent one functional block, information, or information processing device. For example, the headquarters system indicates functions corresponding to the headquarters management system in FIG.

A second embodiment of an information processing system to which the present invention is applied will be described below. A second embodiment enjoys the configuration shown in FIGS.
FIG. 22 is a block diagram showing a configuration example of the second embodiment of the information processing system. In addition, the same reference numerals are given to the same configurations as those of the configuration example shown in FIG. 1, and the description thereof will be omitted.
As shown in FIG. 22 , the second embodiment of the information processing system includes a renovation manager terminal 2 , a renovation company server 1 , and an electronic signature system 4 .

The renovation worker terminal 2 is a tablet or the like that receives an operation of at least one of a user who requests construction work and a person in charge of a renovation company who undertakes the construction work.
The electronic signature system 4 communicates with the renovation company server 1 via the network N. FIG. The electronic signature system 4 is a predetermined authentication authority (organization that fairly performs electronic authentication) that performs electronic authentication in response to a request from the remodeling company server 1 .
The electronic signature system 4 authenticates the signatures of the user and the renovation company. By registering a signature in the electronic signature system 4 in advance, it is automatically authenticated when a transaction is made with another person. It is assumed that at least the renovation company registers its signature in the electronic signature system 4 in advance.

The remodeling company server 1 supports a series of work performed by the remodeling company, from estimating construction work to contracting, and will be described in detail below.

Next, with reference to FIG. 23, the functional configuration of the remodeling company management server and the remodeling person's terminal will be described. The remodeling company management server of the second embodiment includes configurations with the same reference numerals as the functional configurations described in FIGS. do.
FIG. 23 is a functional block diagram showing an example of a detailed functional configuration of a person-in-charge processing control unit in the functional configuration of the person-in-charge terminal in FIG. 22 and the functional configuration of the server in charge of remodeling in FIG. .

As shown in FIG. 23, the person-in-charge processing control unit 51 includes a construction content determination unit 101, a product candidate presentation unit 62, a product determination unit 63, an estimate issuing unit 64, an order processing unit 102, and a contract control unit. 103 and. The contract control section 103 has an authentication control section 111 .
Between the estimate issuing unit 64 and the order processing unit 102 (broken line), there are a construction schedule proposal presentation unit 65, a construction schedule determination unit 66, a builder setup confirmation unit 67, and an order acceptance/rejection unit. and determination unit 68 are included.
The storage unit 18 stores a product and construction content DB 121 . The product and construction content DB 121 stores product catalogs, product specifications, product prices, etc., quotations created through business negotiations with users, content of orders received and placed, schedules of renovation companies and construction companies, construction details, and the like. It is

When a product is selected by a touch operation on the screen displayed on the renovation manager terminal 2 (see FIG. 54), the construction content determination unit 101 displays the catalog of the product and confirms with the user, and then determines the construction content. do.
As another method, there is a remote contract in which the user and the person in charge of remodeling exist in different locations. In this case, for example, the person in charge of remodeling listens to the user's request over the phone, selects products by operating the terminal 2 for the person in charge of remodeling alone, prepares the contents of the work, and creates an estimate.
After that, if the user is satisfied with the content of the estimate, the contract can be concluded remotely.
With remote contracts, there is no need to make a contract/estimate on-site (at the customer's home), which is customary in the renovation industry, and it is possible to receive an order for renovation work from a user who is in a different location than the person in charge of renovation. This also contributes to work shortening and telework, which is in demand.

The estimate issuing unit 64 issues an estimate for construction work to the terminal 2 of the person in charge of renovation. Specifically, the estimate issuing unit 64 refers to the product and construction content DB 121, creates an estimate for the renovation work to be executed with the confirmed product, converts it into a PDF format estimate, and then sends it to the person in charge of the renovation. Issue to terminal 2.
The order processing unit 102 has the function of the order processing unit 69, and performs order processing for undertaking construction based on a request for construction from a user who has received an estimate.
The contract control unit 103 executes control to make an electronic contract for contract work between the user and the person in charge of renovation, based on the construction request from the user who received the estimate. Control is through the electronic signature system 4 .
Specifically, the contract control unit 103 performs electronic contract processing regarding contracting of construction work via the electronic signature system 4 according to instructions from the estimate issuing unit 64 or the order processing unit 102 .
The contract control unit 103 accepts an operation for allowing the user to select either a paper medium contract (paper-based contract) or an electronic contract (contract with an electronic signature) (for example, the contract shown in FIG. 26). Paper-based contract check box 223), when an electronic contract is selected, control is executed to make an electronic contract for construction contract between the user and the contractor.
The authentication control unit 111 executes control for authenticating the signatures of the user and the renovation company, for example, by the electronic signature system 4 shown in FIG.

In the CPU 61 of the reformer terminal 2, a presentation unit 131, a request operation reception unit 132, a fastening operation reception unit 133, and a display control unit 134 function.
The presentation unit 131 presents the estimate issued by the estimate issuing unit 64 to the user.
The requested operation receiving unit 132 receives an operation indicating a construction request by a user who has received an estimate. The operation is an operation performed by the user or the contractor, and is, for example, an operation of pressing a content confirmation button, a clause confirmation button, an order acceptance button, etc. in S102 or S103 of FIG.
Under the control of the contract control unit 103, the conclusion operation receiving unit 133 receives at least an operation related to contract conclusion on the user side. The operation is, for example, pressing the signature button 256 in FIG.

The display control unit 134 performs control for sequentially displaying operators (such as software buttons) operated by the request operation reception unit 132 and the fastening operation reception unit 133 on the same screen (for example, FIG. 25). 29).
Specifically, the display control unit 134 displays, on the screen 211 of FIG. By doing so, the sign screen 220 of FIG. 26 is popped up.

The operation of the information processing system of the second embodiment will be described below with reference to FIGS. 24 to 35. FIG. FIG. 24 is a flow chart showing the operation of processing an order form with an electronic signature. 25A and 25B are diagrams showing screens from quotation to order acceptance. FIG. 26 shows a signature screen. FIG. 27 is a diagram showing a dialog box for contract type selection. FIG. 28 is a diagram showing a dialog box indicating that order information has been generated. FIG. 29 is a diagram showing a dialog box indicating that a signature is being requested. FIG. 30 is a diagram showing a signature request screen. FIG. 31 is a diagram showing a document signature screen. FIG. 32 is a diagram showing a signature selection screen. FIG. 33 is a diagram showing a screen for completion of electronic contract procedures. FIG. 34 shows a selection dialog box that prompts for selection of print, e-mail, or complete. FIG. 35 is a diagram showing an example of a PDF file of an electronically signed order form with terms and conditions.

In the information system of this embodiment, on-site estimates and contracts as well as remote estimates and contracts are possible. Therefore, for the sake of clarity, on-site estimates and contracts will be explained, but a user terminal may be added to the system so that the user and the person in charge of remodeling can carry out procedures remotely.

In step S101 of FIG. 24, when the person in charge of remodeling who has had business negotiations with the user at the site of the remodeling work operates the terminal 2 of the person in charge of remodeling, the presentation unit 131 causes the terminal 2 of the person in charge of remodeling to display the screen 211 shown in FIG. indicate.

On this screen 211, the person in charge of renovation inputs the order product, amount, customer information such as customer information, construction schedule, etc., creates estimate data including contract information and customer information, and provides an estimate to the user on the screen 211. Present.
Here, the person in charge of renovation explains the terms and conditions after confirming the content of the estimate (product, construction details, etc.) with the user. In many cases, explanation of the terms and conditions is not a legal requirement, so if you agree to the order form with the terms and conditions at the time of electronic signature, you can be considered to have agreed to the terms and conditions.

After explaining the terms and conditions, in step S102, the user presses a content confirmation button on the screen of the terminal 2 of the person in charge of reforming, and after checking the content confirmation column, the user presses a not-shown terms and conditions confirmation button. get Pressing the content confirmation button means to have the check box next to the message "The product has been confirmed" checked.

Finally, get the user to electronically sign.
In this case, by pressing the customer signature field 212 on the screen 211, a signature screen 220 shown in FIG.

The signature screen 220 is provided with a signature column 221, a check box 222 for skipping this procedure, a check box 223 for paper-based contract, a cancel button 224, an OK button 225, and the like.
The cancel button 224 is a button for turning off the signature screen 220 . The OK button 225 is a button for confirming the content selected here.
On this signature screen 220, the user can sign in his/her own handwriting in the signature column 221, and also can select whether to skip this procedure or to contract on paper basis.

For example, by checking a check box 222, signing can be skipped. For example, when the user is in a different location (remote location, etc.) from the person in charge of remodeling, the identity cannot be verified, so the user can proceed to the next operation without signing.

Also, by checking the check box 223, the electronic signature can be skipped and the contract can be made using a printed document (paper). If the contract is in writing (paper), the contract may be signed by affixing a seal to the signature column of the document (paper).

On the signature screen 220, when the user signs his or her signature in the signature field 221 and presses the OK button 225, the signature screen 220 is erased and the screen returns to the screen 211 in FIG. Such a handwritten signature allows the user to feel that he or she requested the renovation work.

(Electronic contract procedure)
When the electronic contract is selected by the user, the contract control unit 103 executes control to make an electronic contract for construction contract between the user and the renovation company.
Specifically, after the user signs the contract for the renovation work, in step S103, when the person in charge of renovation presses the order reception button 213 on the screen 211, the order processing is performed. The information is stored in the product and construction content DB 121 of the remodeling company server 1, and a dialog box 214 pops up on the upper surface of the screen 211 as shown in FIG. A signature is inserted in the customer signature column on the screen 211 .

The dialog box 214 is a screen for prompting selection of a contract format, and is provided with check boxes for selecting any one of an order form/order confirmation form and a construction contract form. For example, in the case of an order form, the check box for the order form/order confirmation is checked.
As for the significance of classifying orders into order acknowledgment forms, order forms, or construction contract contracts, it is customary in the renovation industry to use order forms for simple construction work and to use construction contract contracts for large-scale construction work. be. By preparing these two contract forms, there is an effect in the industry to meet the demand for proper use.
When the user checks the check box for the order form/order confirmation in the dialog box 214 and presses the order receipt button 213 on the screen 211, the order processing unit 102 generates order information based on the estimate data. The order information is the original information of the order form. In addition, when generating order information, it is necessary to register an e-mail address in advance.
By sequentially operating the buttons on the screen in this manner, the order reception processing is completed. The operations accepted by the requested operation accepting unit 132 are also shown in the screen transitions from FIG. 6 to FIG.

When the order information is normally generated, a dialog box 215 indicating that the order information has been generated is displayed as shown in FIG. Dialog box 215 is provided with a check mark.

Subsequently, in step S104, the order processing unit 102 creates an order form (PDF file) with clauses based on the order information, and instructs the contract control unit 103 to request the electronic signature system 4 to apply the electronic signature together with the e-mail address. do.
The contract control unit 103 transmits to the electronic signature system 4 an electronic signature request including an order form (PDF file) with clauses and a mail address.
When the electronic signature request is transmitted to the electronic signature system 4, the contract control unit 103 pops up a dialog box 216 indicating that the signature is being requested (waiting for electronic signature processing) on the upper surface of the screen 211, as shown in FIG.
In the case of a remote contract, while waiting for the electronic contract, it becomes impossible to process other orders, so the dialog box 216 is not displayed, and the screen transitions to the screen of FIG. 12 or the screen 211 of FIG. You may change to a screen other than these.

On the screen shown in FIG. 19, the product code is displayed in addition to the product name and product number.
The product code is a so-called product number, and the contractor side refers to this product number and product name to determine the requested product. Although the product number is sometimes entered as the product name, the product code is one of the essential elements for specifying the product.
The screen of FIG. 19 also shows a content image icon and a popup image icon. By pressing the icon of the content image, the image image is displayed. By pressing the icon of the pop-up image, a detailed explanation image of the product that appears when the magnifying glass mark on the screen of FIG. 8 is tapped is displayed.
In addition, for example, a default quantity is set in the quantity item. A unit suitable for the product is set in the unit item. In the case of a unit of length other than "formula" such as "m", when the product is selected, a pop-up screen is displayed to enable the input of the numerical value. The product type is divided into wages and goods. A valid check box is a button for specifying whether or not to display this product. Checking the Default Product check box makes the product selected by default in the product group in the balloon.

In step S105, the electronic signature system 4, which has received the request from the renovation company server 1, transmits a signature request to the user (customer) to the address designated by the user.
If the address specified by the user is, for example, the user's terminal, the signature request is sent to the user's terminal.
In this embodiment, it is assumed that the address specified by the user is the terminal 2 of the person in charge of renovation.

When the signature request is delivered to the terminal 2 of the person in charge of renovation, a screen 231 (see FIG. 30) of the received signature request is displayed on the terminal 2 of the person in charge of renovation.
A link of an electronic signature URL 232 is described on the screen 231 .
The user clicks on the portion of the electronic signature URL 232 in the screen 231 displayed on the renovation manager terminal 2 to display the document signature screen 241 of FIG. 31 linked to the URL.
A document signature screen 241 describes the contents of the contract regarding the ordered renovation work, and a signature column 242 is provided at the end of the document. A signature button 243 is provided at the bottom of the screen 241 .
After confirming the content of the contract and the position of the signature field 242 by browsing the document signature screen 241, the user presses the signature button 243. As shown in FIG. 251 pops up.

Buttons 252 to 256 are provided on the signature selection screen 251 . A button 252 is a button that uses a seal impression as an electronic signature. A button 253 is a button for uploading a signature image, and is for converting a signature image such as a signature prepared in advance into an electronic signature. A button 254 is a button for creating a signature image only for this time, and a signature screen similar to that of FIG. 26 is displayed to handwrite a signature. A button 255 is a cancel button for canceling the signature. A button 256 is a button for confirming the selected signature.
The user can select a desired button from these buttons to perform the next procedure.
On the signature selection screen 251, in addition to the handwritten signature, for example, a signature in PC characters such as Gothic or a simple stamp of one's own name can be created on the signature selection screen 251, and the stamp can be used as a signature image. can do.

It should be noted that the electronic signature of this embodiment employs a mechanism in which the electronic signature URL 232 is sent to the user, and the user accesses the electronic signature URL 232 to apply the electronic signature. In a general electronic contract system, it is necessary to create a contract PDF and upload it to the electronic contract system together with customer information, but this is not necessary in this embodiment.

For example, when the user selects the button 252 and presses the signature confirmation button 256, the electronic signature system 4 determines that the contract content has been approved, applies the selected electronic signature to the order form with the clause, Along with storing it in the storage device for storage of the electronic signature system 4, as shown in FIG. Note that the person in charge of renovation receives a separate notification mail from the electronic signature system 4 to the effect that the electronic signature has been completed.
When the user approves the contents of the order upon completion of the electronic contract procedure, the electronic signature system 4 transmits to the renovation company server 1 a URL indicating the storage location of the electronically signed order form with clauses.

In step S106, after the user's electronic signature, in the renovation company server 1, the order processing unit 102 accesses the URL received from the electronic signature system 4 and generates an order confirmation in PDF format from the electronically signed order form. . At this time, processing is performed so that the electronic signature of the renovation company is automatically entered into the order confirmation.

For products registered in the product & construction details DB 121, the construction price and product price have been agreed in advance from the company side, so the electronic signature from the company side, which is normally required, is automatically applied. This is one of the features of the information processing system of the embodiment. As a result, it is possible to omit a request for an electronic signature from the person in charge of renovation to the company. The electronic signature can be omitted in the same way when canceling a contract or replacing a contract, which tends to occur in renovation work.

After generating the order acknowledgment, the order acceptance processing unit 102 instructs the contract control unit 103 to request that the electronic signature of the company (renovation company) be added to the order acknowledgment. Upon receipt of this instruction, the contract control unit 103 transmits an order acknowledgment in PDF format to the electronic signature system 4 and requests an electronic signature.

In step S107, the electronic signature system 4 receives the request from the remodeling company server 1, processes the electronic signature of the remodeling company on the order acknowledgment, stores it in the system, and indicates the storage location of the electronically signed order acknowledgment. Send the URL to the requester. It should be noted that the electronic signature system 4 sends an e-mail of contract completion to the user when the electronic signatures of both the user and the remodeling company are provided.

In the renovation company server 1, the order processing unit 102 accesses the URL received from the electronic signature system 4 and receives the electronically signed order confirmation.
Thus, in step S108, the renovation company server 1 receives the electronically signed PDF file of the order confirmation and the electronically signed PDF file of the order form with clause from the electronic signature system 4. FIG.

In step S109, the remodeling company server 1 that has received the above two files displays a selection dialog box 217 shown in FIG.
The selection dialog box 217 is provided with buttons prompting selection of any one of print, e-mail, completion, etc., and the order processing unit 102 performs processing according to pressing of any button.

When the E-mail button is pressed, the order processing unit 102 sends the received PDF file of the electronically signed order confirmation and the PDF file of the electronically signed order form with the terms and conditions to the registered address (renovation staff terminal 2). and display it on its screen.
When the print button is pressed, the order processing unit 102 can print a paper document using a default printer.
When the completion button is pressed, the order processing unit 102 terminates the order processing.

FIG. 35 shows an example of a PDF file of an electronically signed order form with terms and conditions. As shown in FIG. 35, the PDF file of the electronically signed order form with terms and conditions includes an order form 271 and terms and conditions 272 to 274 as one PDF file. Since it is electronically signed at the same time, the user does not have to perform the same operation over and over again.
In the electronic signature field of the order form 271, a signature handwritten by the user is inserted at the position of the signature field 242 confirmed on the document signature screen 241 of FIG.
It should be noted that only the electronic signature of the renovation company is applied to the PDF file of the electronically signed order confirmation.

Next, with reference to FIG. 36, the paper-based order form processing operation will be described. FIG. 36 is a flow chart showing a paper-based order form processing operation. In the following explanation of the processing operation of each document, the same step number is given to the same processing as the processing operation of the order form with the electronic signature shown in FIG. 24, and the explanation thereof will be omitted.
The operations from steps S101 to S105 are the same as the processing operations for the electronic signature order form shown in FIG.
In step S106, when the paper-based contract check box 223 is checked on the displayed signature screen 220 (see FIG. 26), the order processing unit 102 of the renovation company server 1 processes the order form on a paper basis. behave as if
In this case, in step S201, the person in charge of renovation hands over the order form with the terms and conditions to the user, asks the user to sign in the signature column of the order form with the terms and conditions, and receives the order form with the terms and conditions. .
The person in charge of renovation who receives the order form with the clause returns to his company, converts the order form into a PDF format file using a scanner or the like, uploads it to the reformer server 1, and stores it in the product & construction content DB 121. - 特許庁
Specifically, by pressing an import button (not shown) provided on the order details screen displayed by pressing the details item on the order history screen shown in FIG. is stored in the product & construction content DB 121. Note that this process occurs only when a paper-based contract is selected.

In this way, according to the paper-based order form processing operation, even if a paper-based contract request is made, by uploading the contract PDF such as an order form with clauses on the system, it is possible to create a subsequent order form, etc. The process can now be done on the system, and the paper-based contract process can be managed consistently in the same way as electronic contract documents. In addition, this makes it possible to guide the consolidation of all electronic and paper contracts into this system.

Next, the operation of processing a construction contract with an electronic signature will be described with reference to FIG. FIG. 37 is a flow chart showing processing operations for a construction contract with an electronic signature. In explaining the processing operation of the construction contract with the electronic signature, the same processing as the processing operation of the order sheet with the electronic signature shown in FIG.

In the dialog box 214 shown in FIG. 27, when the check box for the construction contract is checked, the order processing unit 102 of the renovation company server 1 operates to process the construction contract.
In this case, if the check box for the construction contract is checked, in step S104, the order processing unit 102 creates a construction contract with clauses (PDF file) based on the order information.

After that, as in FIG. 24, after processing the user's electronic signature in steps S105 and S106, the process proceeds from step S106 to step S109 without performing the electronic signature of the remodeling company in steps S107 and S108.

In step S109, the construction contract (PDF file) with general terms and conditions with an electronic signature is displayed on the terminal 2 of the person in charge of renovation.
Then, the electronic signature attached construction contract (PDF file) with general terms and conditions is registered (stored) in the product & construction content DB 121 of the remodeling company server 1 .
After that, if necessary (if there is a request from the user, etc.), the construction contract form (PDF file) with an electronic signature is sent to the user's specified address (terminal, etc.).
According to the processing operation of the construction contract with electronic signatures in this way, the construction contract can also be managed as a formal contract document with electronic signatures of both parties.

Next, the paper-based construction contract processing operation will be described with reference to FIG. FIG. 38 is a flow chart showing the operation of processing a paper-based construction contract. In explaining the processing operation of the construction contract below, the same step number is given to the same processing as the processing operation of the construction contract on the paper basis shown in FIG. 36, and the explanation thereof is omitted.
The operations from steps S101 to S103 are the same as the paper-based order form processing operation shown in FIG.
In step S104, when the paper-based contract check box 223 is checked on the displayed signature screen 220 (see FIG. 26), the order processing unit 102 of the renovation company server 1 receives the paper-based construction contract. It works to process with Specifically, the order processing unit 102 waits until the written construction contract is uploaded to the renovation company server 1 .
In this case, in step S201, the person in charge of remodeling hands over a written construction contract with general conditions to the user, asks the user to sign in the signature column of the construction contract with general conditions, and signs the contract. Receive a construction contract with terms and conditions.
The person in charge of renovation who receives the construction contract with the clause returns to his/her company, converts the construction contract into a PDF format file using a scanner or the like, uploads it to the renovation company server 1, and uploads it to the product & construction content DB 121. stored (registered) in
According to the paper-based construction contract processing operation in this way, after exchanging documents between the user and the person in charge of renovation, the paper-based construction contract is converted into a PDF format file. Then, since it is uploaded to the renovation company server 1, it can be managed as a formal contract document with a signature in the same way as a document with an electronic signature.

Next, the operation of processing a cancellation agreement with an electronic signature will be described with reference to FIG. FIG. 39 is a flow chart showing a processing operation of a cancellation agreement with an electronic signature. In explaining the processing operation of the termination agreement with the electronic signature, the same step number is given to the same processing as the processing operation of the construction contract with the electronic signature shown in FIG. 37, and the explanation thereof is omitted.

When processing the termination agreement with an electronic signature, after confirming the content of the cancellation by the user with the content of the order acceptance contract displayed on the screen 211 of FIG. 25, the signature screen of FIG. 220 is displayed.
Then, the user is asked to sign by handwriting or the like on the displayed signature screen 220 and press a cancel button (not shown). Handwritten signatures are not required for remote contracts.
When the cancellation button is pressed in step S301 of FIG. 39, information for cancellation processing is transmitted to the renovation company server 1 in step S103. The subsequent operations after step S104 are the same as those for processing a construction contract with an electronic signature, except that the document to be processed is changed to a cancellation agreement.
According to the processing operation of the cancellation agreement with the electronic signature in this way, the cancellation agreement can be managed as a formal document with an electronic signature and an electronic signature in the same manner as the construction contract.

Next, with reference to FIG. 40, the paper-based cancellation agreement processing operation will be described. FIG. 40 is a flow chart showing processing operations for a paper-based cancellation agreement. In explaining the paper-based cancellation agreement processing operation, it is the same as the paper-based construction contract processing operation shown in FIG. 38 and the electronic signature cancellation agreement processing operation shown in FIG. The same step numbers are assigned to the processes, and the description thereof is omitted.

When processing a paper-based cancellation agreement, the cancellation button is pressed in step S301 of FIG. 40 in the same manner as the processing operation of the cancellation agreement with an electronic signature shown in FIG.
As a result, in the renovation company server 1, the order processing unit 102 prepares a cancellation agreement and transmits the cancellation agreement in PDF format to the registered address of the user.
The user prints out the received cancellation agreement in PDF format, puts a signature in the signature space of the written cancellation agreement, and hands over the cancellation agreement to the person in charge of renovation.
Subsequent steps S201, S202, etc. are the same as the paper-based construction contract processing operation of FIG. 38, except that the document to be processed is changed to the cancellation agreement.
In this way, according to the processing operation of the paper-based cancellation agreement, after the paper-based cancellation agreement is exchanged between the user and the person in charge of renovation, it is converted into a PDF format file, Since it is uploaded to the renovation company server 1, it can be managed as a formal document with a signature in the same way as a document with an electronic signature.

Next, referring to FIG. 41, the operation of processing a construction completion confirmation form with an electronic signature will be described. FIG. 41 is a flow chart showing a processing operation of a construction completion confirmation form with an electronic signature. In explaining the processing operation of the construction completion confirmation letter with an electronic signature, the same processing as the processing operation of the termination agreement with an electronic signature shown in FIG.

When processing a construction completion confirmation document with an electronic signature, after confirming the contents of the construction work by the user while the contents of the order contract are displayed on the screen 211 of FIG. 25, the signature of FIG. Display screen 220 .
Then, the user is asked to sign by handwriting or the like on the displayed signature screen 220 and press a construction completion confirmation button (not shown).
When the construction completion confirmation button is pressed in step S401 of FIG. 41, information for construction completion processing is transmitted to the renovation company server 1 in step S103. The subsequent operations from step S104 onward are the same as the processing operations for the termination agreement with an electronic signature in FIG. 39, except that the document to be processed is changed to the construction completion confirmation.
In this way, according to the processing operation of the electronic signature on the construction completion confirmation, the construction completion confirmation can also be managed as a formal document with an electronic signature and an electronic signature in the same manner as the cancellation agreement.

Next, with reference to FIG. 42, the operation of processing a paper-based construction completion confirmation will be described. FIG. 42 is a flow chart showing the operation of processing a paper-based construction completion confirmation. In explaining the processing operation of the paper-based construction completion confirmation, the processing operation of the paper-based cancellation agreement shown in FIG. 40 and the processing operation of the construction completion confirmation with an electronic signature shown in FIG. The same step number is given to the same processing, and the explanation thereof is omitted.

The paper-based construction completion confirmation form processing operation is similar to the construction completion confirmation form processing operation using an electronic signature shown in FIG. , in step S104, a construction completion confirmation is created and sent to the user's registered address.
Subsequent steps S201, S202, etc. are the same as the processing operations for the paper-based cancellation agreement in FIG. 40, except that the document to be processed is changed to the construction completion confirmation.

In addition, since the construction completion confirmation does not enter the required flow, it does not affect the status. Therefore, if it is not an electronic signature, the person in charge of renovation should put the PDF file of the construction completion confirmation in the storage area of the renovation company server 1 in which the construction completion report with an electronic signature is to be stored.

In this way, according to the processing operation of the paper-based construction completion confirmation, the paper-based construction completion confirmation is also converted into a PDF file after the document is exchanged between the user and the person in charge of renovation. By storing the document in the renovation company server 1, it can be managed as a signed document in the same way as a document with an electronic signature.

Next, the analysis function of the information processing system of the second embodiment will be described with reference to FIGS. 43 to 46. FIG. FIG. 43 is a diagram showing an order analysis screen. FIG. 44 is a diagram showing a sales analysis screen. FIG. 45 is a diagram showing a sales analysis screen. FIG. 46 is a diagram showing a sales analysis detail screen.

Input columns 302 to 306 and a display column 307 for analysis results are provided on the order analysis screen 301 shown in FIG. The order analysis screen 301 is a screen for order analysis.

The input field 302 is a check box type, and a branch can be selected. If no branches are selected within the company, all branches within the company are selected. The viewable range changes depending on the authority of the user who logs in to the renovation company server 1. - 特許庁
In other words, the range that can be searched differs depending on the authority of the account. For example, the president's account can search all areas and shops, but the team leader's account can only search within his own shop.
The input field 303 is of a check box type, and options for shops within the range selected in the previous input field 302 (within the branch area) appear. Example: You can select options such as South Osaka team, Hyogo team, Tokyo team, etc. for the shop. If no selection is made, all shops within the branch's area are selected.
The input field 304 is composed of a check box for the period and a check box for the month. If you check the check box within the term, the data from the previous fiscal year update date to the current date will be analyzed. If the check box in the month is checked, the data from the 1st of the current month to the current day will be analyzed.
The input field 305 is a check box type, and the person in charge can be selected. In the input field 305, options for the name of the person in charge within the range selected within the range of shops in the previous input field 303 are displayed. If no option is selected, all names of persons in charge are selected.
The input field 306 is a pull-down menu, and the analysis results are sorted, for example, in order of the number of estimates, in order of the highest estimated amount, in order of the highest order amount, in order of the highest order gross profit, in order of the highest order achievement rate, and in order of the gross profit achieved. They can be sorted in descending order of rate.

In the display column 307, analysis results regarding orders are displayed, for example, divided into columns such as an estimate column, an order column, a gross profit column, and a profit margin column.
If the data of each team in the display column 307 has lower and lower layers, the lower and lower layers are displayed by clicking the team name 308 . If there is a lower and lower layer at the clicked destination, it will be displayed by further clicking. If there is a rearrangement, the lower layers are also rearranged according to the rearrangement rule.

For example, the number of estimates, the estimated amount, and the gross profit are displayed for each team in the estimate column.
The number of estimates is the total number of estimates created within the selected period, within the area, within the shop, and within the person in charge. The estimated amount is the total estimated amount within the selected period, within the area, within the shop, and within the person in charge. All quotes are shown exclusive of tax.
The gross profit (gross profit) is the total estimated gross profit within the selected period, within the area, within the shop, and within the person in charge.

In the order column, the number of orders received, the amount of money received, the order target, the achievement rate, and the like are displayed.
The number of orders received is the total number of orders received within the selected period, within the area, within the shop, and within the person in charge.
The order amount is the total order amount within the selected period, within the area, within the shop, and within the person in charge.
The sales target refers to target master data.
The achievement rate is the total amount of orders received within the selected period/area/shop/person in charge/total order target (percentage display) within the selected period/area/shop/person in charge. The achievement rate is displayed without lower digits.

In the gross profit column, order gross profit, gross profit target, and achievement rate are displayed as gross profit analysis results.
The order gross profit is the total order gross profit within the selected period, within the area, within the shop, and within the person in charge (actual gross profit, not planned).
The gross profit target is data set in the target master and obtained by referring to the target master.
The achievement rate is the total gross profit amount within the selected period/area/shop/person in charge/total order target (percentage display) within the selected period/area/shop/person in charge.
The order gross profit is the original data for creating the target master. By setting the base, you can edit the target amount for each person in charge every month. Editable only by specific authority. (See target master screen 341 in FIG. 47)

An estimated profit rate and an order profit rate are displayed in the profit rate column. The profit rate is displayed up to the last two digits.
The estimated profit rate is the total estimated gross profit within the selected period, within the area, within the shop, and within the person in charge / Total estimated amount within the selected period, within the area, within the shop, and within the person in charge (actual, not planned) gross profit).
The order profit margin is the total gross profit of orders received within the selected period, within the area, within the shop, and within the person in charge / total order value within the selected period, within the area, within the shop, within the person in charge (actual, not planned) gross profit).

In this way, on the order analysis screen 301, it is possible to obtain the results of order analysis from various directions such as estimate, order acceptance, gross profit, profit rate, etc., focusing on within the period, within the area, within the shop, and the person in charge.

The sales analysis screen 311 shown in FIG. 44 is provided with input columns 312 to 316 and an analysis result display column 317 . The sales analysis screen 311 is a screen for analyzing sales.

The input columns 312 to 316 have the same functions as the input columns 302 to 306 of the order analysis screen 301 shown in FIG. 43, and the description thereof will be omitted.
The display column 317 displays the analysis result of the sales, for example, divided into columns such as a sales column, a gross profit column, and a profit margin column.
If the data of each team in the display column 317 has lower and lower layers, the lower and lower layers are displayed by clicking the team name 318 .

In the sales column, for example, the number of sales, sales amount, sales target, achievement rate, planned sales amount, planned achievement, etc. are displayed for each team.
The number of sales is the total number of orders received within the selected period, within the area, within the shop, and within the person in charge, for which the payment completion flag is set.
The sales amount is the total amount of orders for which the payment completion flag is set within the selected period, within the area, within the shop, and within the person in charge.
The sales target refers to target master data.
The achievement rate is the total amount of orders received within the selected period/area/shop/person in charge/total order target (percentage display) within the selected period/area/shop/person in charge.
The estimated sales amount is the amount of orders for which the payment completion flag is not set within the selected period, within the area, within the shop, or within the person in charge, and the last day of the selected period ≧ the final day of the scheduled payment date. This is the total amount of orders received.
The planned achievement rate is (sales amount + planned sales amount)/sales target.

The gross profit column displays, for example, sales gross profit, gross profit target, achievement rate, planned gross profit amount, planned achievement rate, etc. for each team.
The gross profit on sales is the total gross profit (actual gross profit, not the planned amount) of the orders for which the payment completion flag is set within the selected period, within the area, within the shop, and within the person in charge.
The gross profit target refers to the target master data.
The achievement rate is the total order gross profit within the selected period/area/shop/person in charge/total gross profit target (percentage display) within the selected period/area/shop/person in charge. 100% or more (eg, 300%, etc.) is also possible.
The estimated gross profit amount is for orders for which the payment completion flag is not set within the selected period, within the area, within the shop, or within the person in charge, and the final day of the selected period ≥ the final day of the scheduled payment date. This is the total gross profit amount for the orders received.
The expected achievement rate is (gross profit on sales + expected gross profit on sales)/gross profit target.

The profit rate column displays, for example, the profit rate and the expected profit rate for each team.
The profit margin is the total gross profit on sales within the selected period, within the area, within the shop, and within the person in charge/Total sales amount within the selected period, within the area, within the shop, and within the person in charge (actual gross profit, not planned) interest amount)
The planned profit rate is (gross profit on sales + planned gross profit on sales)/(sales amount + planned sales amount).

In this way, on the sales analysis screen 311, it is possible to obtain sales analysis results from various directions such as sales, gross profit, profit rate, etc. by narrowing down to within the period, within the area, within the shop, and the person in charge.

The sales analysis screen 321 shown in FIG. 45 is provided with input fields 322 to 326 and a display field 327 for analysis results. The sales analysis screen 321 is a screen for performing sales analysis.

The input fields 322 to 326 have the same functions as the input fields 302 to 306 of the order analysis screen 301 shown in FIG. 43, and the description thereof will be omitted.
In the display column 327, the analysis results are displayed by being divided into columns such as an estimate column, a deal column, a contract rate column, and a product share column.

In the quotation column, the number of quotations, the quotation amount, and the profit rate are displayed for each product and for each total.
The number of quotations is the total number of quotations created for the corresponding hierarchy within the selected period, within the area, within the shop, and within the person in charge. For the count, use the portion of the first layer used. The second and subsequent layers are not counted. For example, if the toilet Amage Z, the OP has no hand wash/toilet seat/cigarette and gas water heater No. 24, and the OP has a circulation cover, the count will be 1 toilet, 1 water heater, and so on.
The estimated amount is the total estimated amount for the corresponding hierarchy within the selected period, within the area, within the shop, and within the person in charge.
The profit rate is the total estimated gross profit of the corresponding layer within the selected period/area/shop/person in charge / Total estimated amount of the corresponding layer within the selected period/area/shop/person in charge (percentage display).

The number of orders received, the amount of orders received, the profit rate, and the like are displayed in the contract column.
The number of orders received is the total number of orders received for the corresponding layer within the selected period, within the area, within the shop, and within the person in charge.
The order amount is the total order amount for the corresponding layer within the selected period, within the area, within the shop, and within the person in charge.
The profit rate is the total order gross profit for the corresponding layer within the selected period/area/shop/person in charge/Total order value for the corresponding layer within the selected period/area/shop/person in charge (percentage display).

The contract rate column displays the contract rate (number) and contract rate (amount).
The contract rate (number) is the number of orders received/the number of estimates (displayed as a percentage).
The contract rate (amount) is the order amount/estimated amount (displayed as a percentage).

The number of orders received and the amount of orders received are displayed in the product share column.
The number of orders received is the total number of orders received for all products within the selected period, within the area, within the shop, and within the person in charge / Total number of orders received for the corresponding layer within the selected period, within the area, within the shop, within the person in charge ( percentage display).
The order amount is the total amount of orders received for all products within the selected period/area/shop/person in charge/Total order amount for the corresponding layer within the selected period/area/shop/person in charge ( percentage display).

In this way, on the sales analysis screen 321, sales can be analyzed from various directions, such as quotations, contracts, contract rates, product shares, etc., for each product and for each total, focusing on within the period, within the area, within the shop, and by the person in charge. You can get results.

A sales analysis detail screen 331 shown in FIG. The sales analysis detail screen 331 is a screen for analyzing the merchandise to be sold in detail.
An area is entered in the area entry field 332 . In the area input field 332, when a product is selected from the sales analysis screen 321 of FIG. 45 and the sales analysis detail screen 331 is jumped to, the area selected on the sales analysis screen 321 is automatically selected and input. .
In the purchase product column 333, the products can be narrowed down with check boxes. If there is a check box next to the product name, it is possible to narrow down the products by checking the check box. For product names without check boxes, the second layer is displayed.
The display column 334 includes an estimate column and an order receipt column for each product.
The total number, the number of hires, the share, etc. are displayed in the estimate column.
The total number displays the estimated total number of the target products displayed in the item. For example, the total number of quotes for carports.
The number of adoptions displays the total number of quotations adopted for the target product displayed in the item. For example, the number of carports estimated by Nesca.
The share is the number of hires/total number, expressed as a percentage, and has no lower digits. For example, the percentage of carports that use Nesca.

The total number of orders, the number of hires, the share, the profit rate, etc. are displayed in the order column.
The total number indicates the total number of orders received for the target product displayed in the item.
The adoption number displays the total number of orders received for the target product displayed in the item.
The share is the number of hires/total number, expressed as a percentage, and has no lower digits.
The profit rate is the total gross profit of orders for the target product on the left/the total order value for the target product on the left.

In this way, on the sales analysis detail screen 331, it is possible to obtain detailed sales analysis results of products analyzed from the perspective of estimates, orders received, etc. for each product, focusing on within a period, within an area, within a shop, and the like.

The target master screen 341 shown in FIG. 47 has the same narrowing down windows 342 (area, shop, person in charge, period, month) as the order analysis screen 301 shown in FIG. Columns are provided for setting numerical values such as amount target base, order gross profit target base, sales amount target base, and sales gross profit target base.
The target master is provided in the product & construction content DB 121 , and data can be retrieved and updated on the target master screen 341 .
The target master is used to determine the order acceptance target, order gross profit target, sales target, and sales gross profit target for each person in charge. As a method of operation, set numerical targets for each person at the beginning of the term based on the sales and order plans for the term, and if there is a change in the target during the term, change the corresponding data. Become.
A year tab 343 is provided on the goal master screen 341, and by switching tabs, the year can be changed, and requests such as the need to set past goals and the desire to aggregate past results can be met. .
The target master screen 341 can display the monthly order amount target, order gross profit target, sales amount target, and sales gross profit target set for each area, shop, and person in charge. The numerical values 344 of the order amount target, order gross profit target, sales amount target, and sales gross profit target can be horizontally displayed up to 99,999,999, and individual values can be edited. The month column 345 is arranged side by side.
By pressing the reflect button 346, all target bases entered in the range searched in the narrowing window 342 can be reflected in the target master, that is, the target master can be updated with the input target bases.
In this way, on the target master screen 341, target master data can be retrieved from various directions and displayed.

Next, the data management function of the information processing system of the second embodiment will be described with reference to FIGS. 48 to 52. FIG. FIG. 48 is a diagram showing an order management screen. FIG. 49 is a diagram showing a process control screen. FIG. 50 is a diagram showing a payment management screen. FIG. 51 is a diagram showing a deposit management screen. FIG. 52 is a diagram showing a reservation management screen.

The order management screen 351 shown in FIG. 48 is a screen for managing order data among the data stored in the product & construction content DB 121 of the renovation company server 1 .
On the order management screen 351, in addition to the same narrow-down windows 352 (area, shop, person in charge, period, month) as the order analysis screen 301 shown in FIG. , an input column for a supplier and a customer name, and a pull-down menu for setting the number of items to be displayed are provided in the display column 354 .

The order status check box 353 is "Completed" if it is OK to create an order form on the customer detailed information screen (not shown), and "Not yet" if not. If the check box 353 is not checked, both are retrieved. The same applies to check boxes for invoice confirmation.

The display column 354 includes items such as person in charge, estimate number, customer name, construction name, supplier, construction cost (including tax), order status, confirmation of confirmation, order date, scheduled start date, scheduled completion date, and the like. there is Construction cost (including tax) "0" is not included in this table. The scheduled completion date is the scheduled date determined at the time of contract.
Data of the result of narrowing down by the narrowing-down window 352 and searching the product & construction content DB 121 is displayed in each item.
In this manner, the order management screen 351 can search and display data in the product & construction content DB 121 from the aspect of ordering. For example, by being able to search for orders scheduled or already ordered in a list, it becomes easier to prevent forgetting to order and to search for past orders.

A construction management screen 361 shown in FIG. 49 is a screen for managing construction data stored in the product & construction content DB 121 of the remodeling company server 1 .
On the construction management screen 361, in addition to narrowing down windows 362 (area, shop, person in charge) similar to the order analysis screen 301 shown in FIG. , an input column 364 for entering a customer name, and a display column 365 are provided.
In the display column 365, the data narrowed down and retrieved by the narrow-down window 362 is displayed for each item such as order number, customer name, scheduled construction start date, scheduled completion date, construction start date, completion date, process chart PDF, and the like.
In this way, on the construction management screen 361, the data in the product & construction content DB 121 can be retrieved from the aspect of construction and displayed. For example, it is possible to manage the progress of the construction period, which tends to be left to the person in charge, in a list. In addition, the effect of preventing construction forgetting can be expected.

A payment management screen 371 shown in FIG. 50 is a screen for managing payment data among the data stored in the product & construction content DB 121 of the remodeling company server 1 .
In the payment management screen 371, in addition to narrowing down windows 372 (area, shop, person in charge) similar to the order analysis screen 301 shown in FIG. , construction start date, construction completion date, payment date, and a display column 373 are provided. Either "OK" or "NG" is displayed as the customer payment status.
In the display column 373, the data narrowed down and searched by the narrow-down window 372 are displayed for each item such as site address, trader name, contract date, purchase order, construction start date, construction completion date, customer payment status, payment amount, and payment date. Is displayed.
The date of order is displayed for the item of the purchase order. The item of date of start of construction displays the date of start of construction for each trader.
In this manner, the payment management screen 371 can search and display data in the product & construction content DB 121 from the aspect of payment.
Since it is possible to display in a list whether the portion of the order to each trader has been paid or not paid to the trader, it is possible to prevent double billing from the trader and double payment as a result.
In addition, since it is possible to confirm whether or not the ordered construction work has been completed, it is possible to confirm whether or not it is acceptable to pay the invoice content when a bill is received from the contractor for the unpaid portion of the ordered work. .

A deposit management screen 381 shown in FIG. 51 is a screen for managing deposit data among the data stored in the product & construction content DB 121 of the remodeling company server 1 .
In the payment management screen 381, in addition to narrowing down windows 382 (area, shop, person in charge) similar to the order analysis screen 301 shown in FIG. An input column for entering a first name, a check box for payment status, and a display column 373 are provided. The data to be retrieved can be narrowed down by checking any of "OK", "NG", and "None" for the customer payment status.
The display column 383 has columns for order amount, contract fee, start fee, completion fee, invoice issue date, and payment status.
In the column of contract money, the scheduled date, scheduled amount, payment date, and payment amount are displayed.
A scheduled date, a scheduled amount, a payment date, and a payment amount are displayed in the column of the deposit.
A scheduled date, a scheduled amount, a payment date, and a payment amount are displayed in the column of the completed construction fee.
The contract date, construction start date, and construction completion date are displayed in the invoice issue date column.
In the payment status column, the status of the contract fee, construction fee, and completion fee is displayed. "OK" or "NG" is displayed for the contract fee, construction fee, and completion fee. As for the condition of "NG", "NG" is displayed when there is no payment even after the scheduled date of payment or when the amount of money to be paid differs from the expected amount (more or less). "OK" is not displayed by default. "OK" can be retrieved for each payment schedule.
In this way, on the deposit management screen 381, it is possible to retrieve and display the data in the product & construction content DB 121 from the aspect of deposit.
As is customary in the renovation industry, there are many cases in which contractors forget to collect the money and become unpaid, as they undertake a lot of construction work.
For example, there is a case where construction has not started even though there is no report on the scheduled construction start date. I can guess.
In addition, there are cases where payment has not been made even on the scheduled date of payment. be able to.
In addition, by performing order management, construction management, payment management, and deposit management as described above, there is also the function of revealing latent customer complaints that are hidden by the person in charge.

The schedule management screen 400 shown in FIG. 52 is a screen for managing schedule data among the data stored in the product & construction content DB 121 of the remodeling company server 1. The horizontal axis indicates the day of the week, and the vertical axis indicates the date. It is displayed in a square grid structure calendar. In each square, the contents of the day can be managed for each user, each shop, each area, and each company.
The schedule management screen 400 is provided with a time edit button 401 , a memo edit/confirm button 402 , and a memo creation button 403 .
A time edit button 401 allows selection of a time.
A memo edit/confirmation button 402 is a button for editing a memo in the memo column and viewing memo that does not fit in the memo column.
A memo creation button 403 allows the customer name, subject, site address, memo, etc. to be entered, and one memo column can be created by one button operation.
In this way, on the schedule management screen 400, the data in the product & construction content DB 121 can be searched from the aspect of the schedule and displayed. For example, the administrator can check the schedule of each person in charge, so it can be used as a schedule management tool.

Next, various cooperation functions of the information processing system according to the second embodiment will be described with reference to FIGS. 53 and 54. FIG. FIG. 53 is a diagram showing a screen of the CAD cooperation function. FIG. 54 is a diagram showing a screen of the catalog linkage function.
On the product balloon screen shown in FIG. 8, the detailed contents (specifications, etc.) of the product selected on the screen are displayed in the form of balloons, and the color of the product is displayed on the side menu.

In the second embodiment, when the product pointer 411 is selected on the screen 410 shown in FIG. 53, the product candidate presentation unit 62 shown in FIG. A pop-up display of CAD data 412 in which the product is arranged is displayed.

The CAD data 412 is a layout diagram of a specific product, and it is possible to know where and how the product is laid out. In this figure, a plan view is illustrated as an example of the CAD data 412, but a stereoscopic view such as 3D may also be used.
In this way, it is possible to draw drawings in cooperation with CAD software, and to check the feeling of actually arranging the tapped products in 3D (three-dimensional) or the like.

When a product pointer 411 is selected on the screen 410 shown in FIG. 54, the product candidate presentation unit 62 in FIG. Show popup.
By linking with the catalog page on the web in this way, detailed specifications, color variations, coordination examples, etc. of the product can be confirmed.

If an agreement is reached on the estimate for the renovation work carried out at the site, the contract will be signed with a sense of speed (immediately depending on the type of work).
The information processing system of the present embodiment consistently manages a series of processes from quotation to order receipt, contract, document preparation at each point, progress management of the subsequent construction work, and payment of the construction fee from the user after the construction work is completed. Therefore, it is possible to provide the user with a total service of renovation work.
Especially in renovation work, when the renovation contractor who undertakes the renovation work makes an estimate, it is necessary to ask the subcontractor who does the small work or product to create an estimate due to the law. Based on the estimate, profit must be added and the estimate must be submitted to the user.
In addition, when moving from an estimate to a contract, it is necessary to prepare contract documents in a format different from the estimate, and to determine the construction schedule after reconciling the construction dates between the contractors.
In this way, in the work, it takes time to prepare documents, communication between contractors is delayed, and the construction period tends to be delayed. It is possible to streamline the work on the trader side.

In the example of the screen in FIG. 12, the screen in the state that the order has been received has been exemplified. On this screen of the list of received orders, it is possible to create 'replacement of orders', 'preparation of cancellation agreement', and after the completion of construction, 'confirmation of completion of construction'.
Also, on the same screen, it is possible to cancel the contract, replace it, print the contract, and mail it. As a result, the person in charge of renovation can check the contents of the order received on the screen of the order list, and can easily perform contract replacement processing and cancellation processing.
Furthermore, by pressing the "order details" button on the order list screen, it is possible to jump to the "order details screen" on the Web. This allows the person in charge of renovation to easily edit the order information.

The information processing system of this embodiment has a management function for hierarchically managing accounts for accessing the remodeling company server 1, setting and managing the necessity of restricting access for each predetermined unit in each hierarchy, and It further has an order information creation function for creating information, an order form creation function for creating an order form, and a document creation function for creating account books and documents.

In the management function, authority such as order information creation authority and purchase order creation authority are set in advance, and each creation range is restricted by the authority.
The remodeling company server 1 has an estimate issuing unit 64 ( (see FIG. 23).
Although the cost information is agreed in advance, the price may increase or decrease from the cost information planned in the field survey. Or the agreed cost information may have a caveat stating that it may vary depending on site conditions. In such a case, it is not possible to place an order with only the planned order information.
For this reason, the product & construction content DB 121 has planned costs that cannot be edited and actual costs that can be edited, and orders can be placed based on price information of the actual costs. However, if anyone can edit the execution cost, the agreement on the cost will be broken, and it will be possible for the person in charge to abuse the order by placing an order with an extra amount, etc., which will lead to the vulnerability of the system.

Therefore, in this embodiment, the remodeling company server 1 is provided with an order information creation function and a management function. determined for each Depending on the authority, it is also possible to create ordering information for another person in charge.
On the other hand, there are many companies that do not let the sales unit place orders without permission, even though it is agreed in advance, and manage the orders in the administrative department such as sales affairs.
In view of this situation, separate from the order information creation function, a purchase order creation function and a management function that can print and send actual documents in PDF format have been set up. Restrict who or where the administrative functions can create purchase orders. Depending on your privileges, you can create purchase orders for multiple responsibilities.
In addition, in order to visualize the planned profit and actual profit for each order unit, and to enable the editor to clearly understand the difference between the planned cost and the actual cost, information on the planned cost is retained. shall be
In addition, as a case where the execution cost can be changed, it is premised that it is confirmed in advance that it is equivalent to various works, such as contacting the boss etc. and obtaining approval of the amount.

The document creation function can consistently and automatically output various necessary documents from quotation to payment.
In renovation work, after receiving an order from the construction estimate, even after signing the contract, it is necessary to create documents such as creating a work ledger, creating a purchase order for each contractor, creating an invoice, creating a receipt, and creating a confirmation of completion of construction. There is
Mistakes in the preparation of documents often occur when preparing a large number of documents from the estimate to the payment.
From the customer's point of view, this can lead to wrong construction work due to mistakes in ordering or specification errors in contracts, etc., and delay in responding to requests from customers due to the involvement of contractors.
Equipping the remodeling company server 1 with a document creation function is very effective because it can prevent the person in charge of remodeling of the remodeling company from forgetting to prepare critical documents.
For example, if you forget the ledger, it will become a problem when an audit comes in. Without a ledger, it is difficult to grasp the budget. Also, if you forget the invoice, the customer may not make the payment. Accounts receivable are common in the renovation industry.
In spite of the fact that there are many kinds of documents and it is difficult to prepare them, mistakes cannot be allowed in the various documents, and moreover, the content that overlaps with other documents must be prepared many times. Therefore, the actual situation is that there are many companies that take time to check documents. Also, the renovation industry needs to do a lot. It is necessary to prepare the above documents for any small construction work.
By equipping the remodeling company server 1 with a document creation function, automatically outputting these various documents is extremely valuable for the management of the remodeling business.

Further, for example, the functional blocks shown in FIGS. 3, 4 and 13 are merely examples, and other functional blocks (not shown) may be provided in the information processing system.
For example, as described above, the information processing system may have an estimate/order item content confirmation unit (means including functions for confirming schedule, item progress, and process management).
Also, for example, the information processing system has a unit (hereinafter referred to as "construction content/construction price determination unit") that not only determines the construction details but also determines the price (construction price). may This makes it possible to discount the construction content.
Further, for example, the information processing system may include a unit (hereinafter referred to as "product/product price determination unit") that not only determines the product but also determines the price (product price). good. This enables discount processing of products.
In addition, for example, the information processing system may have a unit that exhibits the function of creating menus for products and construction in other items.
Further, for example, the information processing system may have a section that exhibits a so-called BI function of the case.

The information processing system may have an authority setting function, an analysis function, and a schedule management function.
・Regarding the authority setting function Some companies have a sales department in charge of sales and a construction department in charge of construction management. In addition, it is also possible to imagine a company where orders are placed by operating units, but the authority to place orders rests with superiors.
In such a case, it may be inconvenient for the sales person in charge to access the ordering system freely. In order to respond to such needs, it is possible to set such that a certain level of authority is required to create a purchase order. It should be noted that if the authority is increased, it is also possible to create a purchase order for another person.
In addition, it is possible to imagine a form of a company in which it is inconvenient for one salesperson to see another salesperson's quotation/order history. In order to meet such needs, it is possible to set the extent to which browsing is possible depending on the level of authority.

・About the analysis function In order to meet the needs of customers who want to check the best-selling products, we take advantage of the characteristics that all products are reflected in the system, such as which product group has how many orders and what percentage of all products it has. can be displayed. In addition, it is possible to confirm which product is the best-selling product for each product group.

・About the schedule management function,
Estimate submission date, estimate deadline date, contract date, construction start date, construction completion date, construction start date, construction completion date, payment date, payment date, etc. There is a function that allows each person to manage their schedule. It is possible to set which part of the person in charge can be viewed by authority

In the above embodiment, the CAD linking function and the catalog linking function were exemplified, but in addition to this, for example, software for each department such as other company's estimation software, customer data system, accounting software, enterprise system and company scale such as ERP package API linkage can also be performed with the system.

When the processing of each functional block is to be executed by software, a program that constitutes the software is installed in a computer or the like from a network or recording medium.
The computer may be a computer built into dedicated hardware. Also, the computer may be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smart phone, or a personal computer.

A recording medium containing such a program not only consists of a removable medium that is distributed separately from the device main body in order to provide each user with the program, but is also preinstalled in the device main body and distributed to each user. It consists of a provided recording medium, etc.

In this specification, the steps of writing a program recorded on a recording medium are not necessarily processed chronologically according to the order, but may be executed in parallel or individually. It also includes the processing to be performed.

Further, in this specification, the term "system" means an overall device composed of a plurality of devices, a plurality of means, or the like.

To summarize the above, the information processing system to which the present invention is applied is sufficient if it has the following configuration, and can take various embodiments.
That is, the information processing system to which the present invention is applied is
construction content determination means (for example, the construction content determination unit 61 in FIG. 4) for determining the construction content of the building construction;
product determination means (for example, the product determination unit 63 in FIG. 4) for determining the products necessary for the construction;
Quotation issuance means (e.g., Fig. 4 Quotation issuing unit 64),
Prepare.

In addition, the information processing system
Construction schedule determination means (for example, construction schedule determination unit 66 in FIG. 4) for determining the construction schedule of the construction work;
an order receiving means (for example, an order receiving processing unit 69 in FIG. 4) that executes a process related to receiving an order for the construction work based on the construction content, the product, and the construction schedule determined for the construction work;
can be further provided.

A setup information acquiring means (for example, a figure 4 builder setup section 82),
further comprising
The order receiving means can further execute the processing related to receiving the order for the construction based on the setup information.

Ordering means (for example, a builder order processing unit 84 in FIG. 13) for determining the candidate as a builder of the construction work based on the content of the order received for the construction work and placing an order for the construction work to the builder;
can be further provided.

Management of hierarchically managing accounts for accessing the information processing system (for example, managing accounts in the hierarchy shown in FIG. 20), and setting and managing the necessity of access restriction for each predetermined unit in each hierarchy. means (for example, the main control unit 53 in FIG. 3),
can be further provided.

Further, the information processing system to which the present invention is applied receives the operation of at least one of the user requesting the construction and the contractor who undertakes the construction (for example, the person in charge of the renovation company who manages the renovation company server 1). An information processing device (for example, a renovation person terminal 2 such as a tablet on which the application of FIG. 23 is installed) and a second information processing device that supports a series of work of the contractor from an estimate for the construction work to a contract contract. (For example, the remodeling company server 1 in FIG. 23, etc.) in an information processing system including
The second information processing device (for example, the renovation company server 1 in FIG. 23, etc.)
an estimate issuing means (for example, an estimate issuing unit 64 in FIG. 23, etc.) for issuing an estimate regarding the construction work to the first information processing apparatus;
Based on the request for the construction work from the user who has received the estimate, control (for example, the electronic signature system 4 contract control means (for example, the contract control unit 103 in FIG. 23, etc.) that executes the control via
with
The first information processing device (for example, the reformer terminal 2 in FIG. 23)
Presentation means for presenting the estimate to the user (for example, the presentation unit 131 in FIG. 23, etc.);
An operation indicating a request for the construction by the user who received the estimate (an operation performed by the user or the contractor: For example, in S102 or S103 in FIG. a first operation receiving means (for example, the requested operation receiving unit 132 in FIG. 23) that receives a pressing operation;
Based on the control of the contract control means, a second operation reception means (for example, a conclusion operation reception section in FIG. 23) that receives at least an operation related to the conclusion of a contract on the user side (for example, an operation of pressing the signature confirmation button 256 in FIG. 32) 133 etc.) and
comprising
As a result, the contractor brings the reformer terminal 2, such as a tablet, to the construction site or the like to perform a series of operations from the issuance of an estimate for the construction to the conclusion of the contract, and directly faces the user on the spot. This can be done in real time while the user is in a remote location, or can be done non-face-to-face with a user at a remote location.
For the user, this reduces the trouble of having to deal with the contractor several times, such as receiving an estimate and making a contract.
In addition, since the contract is concluded on the spot, the contractor (person in charge of renovation) does not have to go back to the company to prepare documents, etc., and can improve work efficiency.
Furthermore, by introducing an electronic contract rather than a simple paper contract, it is possible to save stamp costs, postage costs, paper costs, etc. that are incurred in the case of paper contracts.
In addition, with electronic contracts, contract details are stored in the system as data, and necessary information can be easily retrieved on the system. In addition, it does not require physical space to store like paper, and it will not be lost.
The construction includes renovation work,
Therefore, in renovation work, the sales representative of the construction company must visit the user's home and make detailed business negotiations and estimates such as which part to extend or renovate. The quote and contract can be displayed on the terminal 2 of the person in charge of renovation, etc., presented to the user, and the user can conclude a business negotiation on the spot with the user's consent, thereby improving work efficiency.
The second operation reception means (for example, the fastening operation reception unit 133 in FIG. 23) further receives a signature (for example, the signature screen 220 in FIG. 26) by the user's handwriting operation.
As a result, in the scene of a contract, the user can feel that he or she has signed a contract by performing an explicit operation of, for example, entering a signature in handwriting (by receiving a performance of signing in handwriting).
The second operation reception means (for example, the fastening operation reception unit 133 in FIG. 23, etc.)
Furthermore, receiving an operation for the user to select either a face-to-face method or a non-face-to-face method as a method for making the contract,
When the face-to-face type is selected, permitting the signature by the user's handwriting operation,
When the non-face-to-face type is selected (for example, when the skip check button in FIG. 26 is pressed), it is prohibited to accept the signature by the user's handwriting operation.
As a result, the user can select between face-to-face and non-face-to-face contract methods.
When the user selects the face-to-face format, the effect of a handwritten signature is obtained (similar to the effect described above), and the user can feel that they have signed a contract.
On the other hand, when the user selects the non-face-to-face type because he is away from the site, the electronic contract can be concluded quickly without the production effect.
The contract control means (for example, the contract control unit 103 in FIG. 23, etc.)
Authentication control means (for example, the authentication control unit 111 in FIG. 23, etc.) that executes control for authenticating the signatures of the user and the contractor to a predetermined authentication authority (for example, the electronic signature system 4 in FIG. 23)
By having the signatures of the user and contractor authenticated by an external certification authority (for example, a predetermined certification authority such as the electronic signature system 4 in FIG. 23), a reliable contract can be established.
The contract control means (for example, the contract control unit 103 in FIG. 23, etc.)
Receiving an operation for the user to select which of the contract on paper medium (contract on paper basis) and the contract on electronic form (contract on electronic signature) (for example, the paper-based contract in FIG. 26 contract check box 223),
When the electronic contract is selected, control (for example, control via the electronic signature system 4 in FIG. 23) to make the electronic contract for the construction contract between the user and the contractor Execute,
As a result, there are some users who wish to feel the weight and realism of the contract by signing the signature column of the paper contract with a pen. We can meet such demands.
The first information processing device (for example, the reformer terminal 2 in FIG. 23)
Display control means (for example, the display control unit 134),
further comprising
As a result, the user can perform a series of tasks from construction estimates to construction contracts by clicking the controls (software buttons, etc.) in the order they are displayed on the screen. Even users who are not good at operation can proceed with procedures with contractors.
In addition, formats such as vendor purchase orders, construction ledgers, and invoices after the contract is automatically created. Especially for purchase orders, the name and email address of the person in charge of the vendor registered in advance in this system can be read, and the purchase order can be sent immediately.
In addition, there is a place to enter all the necessary items for renovation work such as construction start date / completion date information, construction completion date for each contractor, payment information, payment information from customers, etc. A series of procedures can be completed on this system.
Taking advantage of this characteristic, it also has management functions such as management of unpaid payments from vendors and management of unpaid payments from customers.
An information processing method to which the present invention is applied is
A first information processing device (e.g., a tablet containing an application, etc.) that receives an operation of at least one of a user who requests construction and a contractor who undertakes the construction (e.g., a person in charge of a remodeling company who manages the remodeling company server 1). and a second information processing device (for example, the renovation company server 1 in FIG. 23) that supports the contractor's series of work from the estimate for the construction work to the contract contract. In the information processing method performed by
As a step executed by the second information processing device,
an estimate issuing step (for example, S101 in FIG. 24) of issuing an estimate for the construction work to the first information processing apparatus;
Based on the request for the construction work from the user who has received the quotation, the electronic contract for the construction work is executed between the user and the contractor (for example, the electronic contract in FIG. 23). a contract control step (for example, S104 to S106 in FIG. 24) for executing the control via the signature system 4;
including
As a step executed by the first information processing device,
a presentation step of presenting the estimate to the user;
An operation indicating a request for the construction by the user who received the estimate (an operation performed by the user or the contractor: For example, in S102 or S103 in FIG. a first operation receiving step for receiving a pressing operation);
a second operation receiving step of receiving at least an operation related to conclusion of a contract on the user side (for example, an operation of pressing a signature confirmation button 256 in FIG. 32) based on the control in the contract control step;
including.
A program to which the present invention is applied is
A first information processing device (e.g., a tablet containing an application, etc.) that receives an operation of at least one of a user who requests construction and a contractor who undertakes the construction (e.g., a person in charge of a remodeling company who manages the remodeling company server 1). and a second information processing device (for example, the renovation company server 1 in FIG. 23) that supports the contractor's series of work from the estimate for the construction work to the contract contract. A program used in
In the computer (CPU 11 in FIG. 23) that controls the second information processing device,
an estimate issuing step (for example, S101 in FIG. 24) of issuing an estimate for the construction work to the first information processing apparatus;
Based on the request for the construction work from the user who has received the quotation, the electronic contract for the construction work is executed between the user and the contractor (for example, an electronic signature system a contract control step (for example, S104 to S106 in FIG. 24) for executing the control via
Execute control processing including
In the computer (CPU 61 in FIG. 23) that controls the first information processing device,
a presentation step of presenting the estimate to the user;
An operation indicating a request for the construction by the user who received the estimate (an operation performed by the user or the contractor: For example, in S102 or S103 in FIG. a first operation receiving step for receiving a pressing operation);
a second operation receiving step of receiving at least an operation related to conclusion of a contract on the user side (for example, an operation of pressing a signature confirmation button 256 in FIG. 32) based on the control in the contract control step;
to execute control processing including

1 Renovation company server, 2, 2-1 to 2-n Renovation person terminal, 3, 3-1 to 3-m Contractor terminal, 11 CPU, 51 Person in charge processing control unit 52 Builder processing control unit 53 Main control unit 61 Construction content determination unit 62 Product candidate presentation unit 63 Product determination unit , 64... Quotation issuing unit, 65... Construction schedule proposal unit, 66... Construction schedule determination unit, 67... Builder setup confirmation unit, 68... Order availability determination unit, 69. Order processing unit 81 Construction information acquisition unit 82 Builder setup unit 83 Order confirmation unit 84 Builder order processing unit 91 Builder schedule Coordinator, 92: Builder order reservation unit

Claims (9)

A first information processing device that receives the operation of at least one of a user requesting a work to a predetermined organization and a person in charge belonging to the predetermined organization, and a series of work of the predetermined organization from an estimate for the work to a contract contract. In an information processing system including a supporting second information processing device,
The second information processing device is
an estimate issuing means for issuing an estimate related to the work to the first information processing device;
As at least a part of the control to make the electronic contract for the work contract between the user and the predetermined organization based on the work request from the user who has received the quotation , a contract control means for executing control to request authentication of a signature of a contract related to a contract to a predetermined authentication authority ;
with
The first information processing device is
presentation means for presenting the estimate to the user;
a first operation receiving means for receiving an operation indicating a request for the work by the user who has been presented with the estimate;
a second operation receiving means for receiving an instruction operation for concluding the contract ;
with
The contract control means is
When the instruction operation is accepted by the second operation accepting means,
By sending a first certification request for the contract to the predetermined certification authority,
causing the predetermined authentication authority that has received the first authentication request to send a request to sign the contract to the device operated by the user;
If the user who has made the signature request performs a signature operation on the device, having the predetermined authentication authority authenticate the user's signature on the contract,
user authentication control means for performing control;
When the signature of the predetermined organization is pre-registered in the predetermined authentication authority, the signature of the predetermined organization is sent to the predetermined authentication authority that received the first authentication request together with the authentication of the signature of the user. authenticate the
Otherwise, after the authentication of the user's signature performed by the predetermined authentication authority in response to the first authentication request, a process of adding the signature of the predetermined organization to the contract is executed. In addition, by sending a second authentication request for the contract to the predetermined certification authority, the predetermined certification authority that received the second authentication request authenticates the signature of the predetermined organization,
Predetermined organization authentication control means for performing control;
Information processing system including ; The contract control means is
Sending the first authentication request by sending the contract to the predetermined authentication authority in the form of a file of a predetermined format having a tampering prevention function;
The information processing system according to claim 1. The user authentication control means is
By transmitting the first authentication request to the predetermined authentication authority,
causing the device to transmit information including the signature request for the contract and a storage location of the contract, which are transmitted from the predetermined authentication authority;
When the user accesses the storage location included in the information and performs the signature operation on the contract by operating the device by the user, the user's signature on the contract is Have a designated certification body certify,
to carry out control,
The information processing system according to claim 1 or 2. One of the operations indicating a work request received by the first operation receiving means includes an operation of receiving a handwritten signature.
The information processing system according to any one of claims 1 to 3 . The contract control means is
making it possible to select the handwritten signature as a signature to be attached to the contract of the user;
The information processing system according to any one of claims 1 to 4. the second operation receiving means receives a selection of either paper or electronic as the form of the contract;
When the selection of the paper is accepted by the second operation accepting means, the contract in the form of the paper stamped or signed by the user is converted into a file of a predetermined format having a tampering prevention function. 2 transmission control means for executing control of transmission to the information processing device;
The information processing system according to any one of claims 1 to 5 , further comprising : display control means for executing control to sequentially display the operators for which the operations received by the first operation receiving means and the second operation receiving means are performed on the screen of the control target of the first information processing apparatus;
The information processing system according to any one of claims 1 to 6, further comprising: A first information processing device that accepts the operation of at least one of a user who requests a work and a person in charge of a predetermined organization who undertakes the work , and supports a series of work of the predetermined organization from an estimate for the work to a contract contract. In an information processing method executed by an information processing system including a second information processing device that
As a step executed by the second information processing device,
a quote issuance step of issuing a quote for the work to the first information processing device;
As at least a part of the control to make the electronic contract for the work contract between the user and the predetermined organization based on the work request from the user who has received the quotation , a contract control step for executing control of requesting a predetermined certification authority to authenticate the signature of the contract related to the contract ;
including
As a step executed by the first information processing device,
a presentation step of presenting the estimate to the user;
a first operation receiving step of receiving an operation indicating a request for the work by the user who has been presented with the estimate;
a second operation receiving step of receiving an instruction operation for concluding the contract ;
including
The contract control step includes:
When the instruction operation is accepted by the process of the second operation accepting step,
By sending a first certification request for the contract to the predetermined certification authority,
causing the predetermined authentication authority that has received the first authentication request to send a request to sign the contract to the device operated by the user;
If the user who has made the signature request performs a signature operation on the device, having the predetermined authentication authority authenticate the user's signature on the contract,
a user authentication control step for performing control;
When the signature of the predetermined organization is pre-registered in the predetermined authentication authority, the signature of the predetermined organization is sent to the predetermined authentication authority that received the first authentication request together with the authentication of the signature of the user. authenticate the
Otherwise, after the authentication of the user's signature performed by the predetermined authentication authority in response to the first authentication request, a process of adding the signature of the predetermined organization to the contract is executed. In addition, by sending a second authentication request for the contract to the predetermined certification authority, the predetermined certification authority that received the second authentication request authenticates the signature of the predetermined organization,
a predetermined group authentication control step for performing control;
including,
Information processing methods. A first information processing device that accepts the operation of at least one of a user who requests a work and a person in charge of a predetermined organization who undertakes the work , and supports a series of work of the predetermined organization from an estimate for the work to a contract contract. A program used in an information processing system including a second information processing device,
A computer that controls the second information processing device,
a quote issuance step of issuing a quote for the work to the first information processing device;
As at least a part of the control to make the electronic contract for the work contract between the user and the predetermined organization based on the work request from the user who has received the quotation , a contract control step for executing control of requesting a predetermined certification authority to authenticate the signature of the contract related to the contract ;
Execute control processing including
A computer that controls the first information processing device,
a presentation step of presenting the estimate to the user;
a first operation receiving step of receiving an operation indicating a request for the work by the user who has been presented with the estimate;
a second operation receiving step of receiving an instruction operation for concluding the contract ;
Execute control processing including
A computer that controls the second information processing device,
In the contract control step,
When the instruction operation is accepted by the process of the second operation accepting step,
By sending a first certification request for the contract to the predetermined certification authority,
causing the predetermined authentication authority that has received the first authentication request to send a request to sign the contract to the device operated by the user;
If the user who has made the signature request performs a signature operation on the device, having the predetermined authentication authority authenticate the user's signature on the contract,
a user authentication control step for performing control;
When the signature of the predetermined organization is pre-registered in the predetermined authentication authority, the signature of the predetermined organization is sent to the predetermined authentication authority that received the first authentication request together with the authentication of the signature of the user. authenticate the
Otherwise, after the authentication of the user's signature performed by the predetermined authentication authority in response to the first authentication request, a process of adding the signature of the predetermined organization to the contract is executed. In addition, by sending a second authentication request for the contract to the predetermined certification authority, the predetermined certification authority that received the second authentication request authenticates the signature of the predetermined organization,
a predetermined group authentication control step for performing control;
cause control processing to be executed, including
program.

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