JP7184127B2 - Information processing device, screen display method, and program - Google Patents

Description

The present invention relates to a technique for improving the efficiency of management work in a store.

A store computer is one of computers that constitute a POS (Point of Sale) system. The store computer is used for store management work. The store computer records information such as product information (item, name, price, etc.) handled by the store, inventory status, product sales history, deposit and withdrawal records, etc., or communicates with the computer system of the headquarters, Send recorded information and receive the latest product information.

An employee of the store uses an application or the like installed on the computer for management work, and performs the management work of the store as described above. Here, the store management business includes various business (various main business, various sub business related thereto, etc.). Therefore, in some cases, a store employee may perform business by simultaneously displaying a plurality of business screens on a display device (multi-window display).

Japanese Patent Application Laid-Open No. 05-204581

Store employees are required to perform various tasks efficiently. Note that the above-mentioned Patent Literature 1 discloses a technique for improving operability during multi-window display. In applications such as those described above, it is desirable to have, in addition to the technology disclosed in Japanese Patent Laid-Open No. 2002-200310, a technology for realizing efficiency in management work.

SUMMARY OF THE INVENTION An object of the present invention is to provide a technique for assisting efficient management of a store.

According to the invention,
An information processing device used in a store that sells products,
log recording means for recording an operation history on each screen displayed on the display device;
A first area for displaying, in chronological order, an operation history of a main task screen used for a main task and an operation history of a sub task screen corresponding to the main task screen, and a pop-up screen related to the main task screen or the sub task screen. display control means for causing the display device to display an operation history screen including a second area that displays the operation history of in chronological order;
with
An information processing apparatus is provided in which the display control means causes the display device to display the sub business screen superimposed on the main business screen.

According to the invention,
A computer used with a display device in a store that sells products
Record an operation history on each screen displayed on the display device;
A first area for displaying, in chronological order, an operation history of a main task screen used for a main task and an operation history of a sub task screen corresponding to the main task screen, and a pop-up screen related to the main task screen or the sub task screen. causing the display device to display an operation history screen including a second area that displays the operation history of in chronological order;
Further, there is provided a screen display method including displaying the sub-business screen superimposed on the main business screen on the display device.

According to the invention,
A computer used with a display device at a store selling products,
log recording means for recording an operation history on each screen displayed on the display device;
A first area for displaying, in chronological order, an operation history of a main task screen used for a main task and an operation history of a sub task screen corresponding to the main task screen, and a pop-up screen related to the main task screen or the sub task screen. and a second area for displaying the operation history in chronological order on the display device, and the sub-business screen is superimposed on the main business screen and displayed on the display device. display control means;
A program is provided to function as a

According to the present invention, it is possible to improve the efficiency of management work in a store.

1 is a diagram conceptually showing the functional configuration of an information processing apparatus according to a first embodiment; FIG. It is a figure which illustrates the hardware constitutions of an information processing apparatus. 4 is a flow chart showing the flow of processing of the information processing apparatus in the first embodiment; FIG. 4 is a diagram showing an example of information that associates main work and sub-work; It is a figure which shows an example of the screen content which a display process part displays on a display apparatus. FIG. 10 is a diagram showing another example of screen content that the display processing unit causes the display device to display; FIG. 10 is a diagram showing another example of screen content that the display processing unit causes the display device to display; It is a figure for demonstrating the operation example of a display control part. It is a figure for demonstrating the operation example of a display control part. 9 is a flow chart showing the flow of processing of an information processing device according to the second embodiment; FIG. 10 is a diagram showing an example of a case where a pop-up screen regarding an inactive screen is displayed on the display device; FIG. 10 is a diagram conceptually showing the functional configuration of an information processing apparatus according to a third embodiment; 10 is a flow chart showing the flow of processing of an information processing apparatus according to the third embodiment; It is a figure which shows an example of the notification process which a notification part performs. FIG. 12 is a diagram conceptually showing an example of the functional configuration of an information processing apparatus according to a fourth embodiment; FIG. 11 is a flow chart showing the flow of processing of an information processing device according to a fourth embodiment; FIG. FIG. 10 is a diagram showing an example of an operation history screen displayed on the display device by the operation history display processing unit;

An information processing apparatus according to the present invention is an apparatus that is installed in a store that sells products and that is used by employees of the store. Specific examples of such devices include POS (Point of Sale) terminals installed at checkout counters and store computers for management installed in stores. In the following embodiments, the information processing apparatus according to the present invention, the screen display method executed by a computer serving as the information processing apparatus, and the program for causing the computer to operate as the information processing apparatus according to the present invention will be described with reference to the drawings. to explain. In addition, in all the drawings, the same constituent elements are denoted by the same reference numerals, and the description thereof will be omitted as appropriate. Also, the functional configuration diagrams referred to in each of the embodiments to be described later represent the configuration in units of functions, not the configuration in units of hardware.

[First embodiment]
[Functional configuration]
FIG. 1 is a diagram conceptually showing the functional configuration of an information processing apparatus 10 according to the first embodiment. As shown in FIG. 1 , the information processing apparatus 10 of this embodiment includes a display processing section 110 and a display control section 120 . The display processing unit 110 causes a display device (not shown) to display a main job screen used for the main job in an active state. In addition, the display processing unit 110 causes a display device (not shown) to further display a screen element for displaying in an active state a sub-business screen used for a sub-business related to the main business. Further, when receiving a selection operation of a screen element displayed together with the main job screen, the display control unit 120 causes the display device to display the screen corresponding to the screen element selected by the selection operation in an active state.

Here, the "active screen" is the screen that is currently being operated. A store employee performs operations (work) on the screen in the active state via an input device such as a keyboard, mouse, or touch panel. When multiple screens are activated on the display device (so-called multi-window display), the active screen is displayed higher than the inactive screen as the screen to be operated. By using an input device such as a mouse, a keyboard, or a touch panel to select each screen or a screen element displayed by the display control unit 120, the screen in the active state (the screen to be operated) can be switched.

A sub-business is, for example, a business subdivided from a main business, a business that inherits information from the main business, or a business that is associated with the main business. For example, with regard to the main task of "ordering", sub-tasks such as "order reservation", "order confirmation", and "order correction" can be given as examples. Further, for example, with regard to the main task of "analysis", sub-tasks such as "customer base analysis", "merchandise sales ranking analysis", and "merchandise loss analysis" are examples. When screen elements corresponding to these sub-tasks are selected, the display control unit 120 causes the corresponding sub-task screens to be displayed on the display device. Further, an example of a sub-business such as "ordering" or "analysis" that inherits the information of the main business or is associated with the main business is a business such as "manual display". When the screen element corresponding to "manual display" is selected, the display control unit 120 causes the display device to display a manual screen related to the main work instead of displaying a mere manual screen on the display device.

[Action/effect]
As described above, in this embodiment, when the main business screen is activated, the screen elements for displaying the sub-business screen corresponding to the main business screen in an active state are also displayed on the display device. When the employee checks the screen displayed on the display device and performs various tasks, the employee can easily activate or display the sub-task screen related to the main task. As a result, the operability of the screen related to the work performed at the store is improved, and the employees can work efficiently.

The information processing apparatus 10 of this embodiment will be described in further detail below.

[Hardware configuration]
Each functional configuration unit of the information processing apparatus 10 may be implemented by hardware (eg, hardwired electronic circuit) that implements each functional configuration unit, or may be implemented by a combination of hardware and software (eg, combination of an electronic circuit and a program for controlling it, etc.). A case in which each functional configuration unit of the information processing apparatus 10 is implemented by a combination of hardware and software will be further described below.

FIG. 2 is a diagram illustrating a hardware configuration of the information processing device 10. As illustrated in FIG. The information processing device 10 has a bus 101 , a processor 102 , a memory 103 , a storage 104 , an input/output interface 105 and a communication interface 106 . A bus 101 is a data transmission path for transmitting and receiving data. The processor 102 , the memory 103 , the storage 104 , the input/output interface 105 and the communication interface 106 mutually transmit and receive data via the bus 101 . However, the method of connecting the processors 102 and the like to each other is not limited to bus connection.

The processor 102 is an arithmetic processing device such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit). The memory 103 is a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory). The storage 104 is a storage device such as a HDD (Hard Disk Drive), an SSD (Solid State Drive), or a memory card. Also, the storage 104 may be a memory such as a RAM or a ROM.

The storage 104 stores program modules that implement the functions of the processing units (the display processing unit 110 and the display control unit 120) of the information processing apparatus 10. FIG. The processor 102 realizes the function of each processing unit corresponding to the program module by executing each program module. Here, when executing each of the program modules, the processor 102 may execute these program modules after reading them onto the memory 103 , or may execute them without reading them onto the memory 103 .

The input/output interface 105 is an interface for connecting the information processing apparatus 10 and input/output devices. For example, the input/output interface 105 is connected to an input device such as a mouse and a keyboard, a display device such as a CRT (Cathode Ray Tube) display or an LCD (Liquid Crystal Display), a touch panel in which the input device and the display device are integrated, and the like. be. In addition, various input/output devices are connected depending on situations in which the information processing apparatus 10 is used. For example, assume that the information processing apparatus 10 is a so-called cash register terminal installed at a cash register. In this case, the input/output interface 105 of the information processing apparatus 10 is connected to various peripheral devices used for cash register operations in addition to the above-described display device and various input/output devices.

The communication interface 106 is an interface for connecting the information processing device 10 to various networks such as the Internet and communicating with external devices via the network. The communication interface 106 connects the information processing apparatus 10 with an external device, such as a server in the store or a server in the head office that controls the store, via a network.

Note that the hardware configuration of the information processing device 10 is not limited to the configuration shown in FIG. For example, each program module may be stored in memory 103 . In this case, the information processing device 10 does not have to include the storage 104 .

[Example of operation]
An operation example of the information processing apparatus 10 according to the present embodiment will be described with reference to FIG. FIG. 3 is a flow chart showing the processing flow of the information processing apparatus 10 according to the first embodiment.

The display processing unit 110 receives an instruction to start a main job screen of a certain main job (S102). Here, "activation of a screen" means that the processor 102 generates or reads drawing data of the screen and makes the screen displayable on the display device.

Then, the display processing unit 110 identifies sub-tasks related to the main task based on the main task screen that received the activation instruction (S104). The main work and the sub-work are associated in advance by, for example, information as shown in FIG. 4, and the display processing unit 110 can identify the sub-work using the information as shown in FIG.

FIG. 4 is a diagram showing an example of information that associates main work and sub-work. FIG. 4 shows an example in which two sub-businesses, "sub-business A1" and "sub-business A2", are associated with "main business A". FIG. 4 also shows an example in which a plurality of sub-businesses including "sub-business B1" and "sub-business B2" are associated with "main business B". Although not shown, there may be a main task associated with one sub-task and a main task not associated with any sub-task. This information is stored, for example, in the storage 104 of the information processing device 10 or a storage unit of another device communicably connected to the information processing device 10 .

Here, it is assumed that the display processing unit 110 receives an instruction to activate the main task screen of "main task A" in the process of S102. In this case, the display processing unit 110 uses information such as that shown in FIG. 4 to identify "sub-task A1" and "sub-task A2" as sub-tasks corresponding to the main task. Then, the display processing unit 110 causes the display device to display the main work screen, and displays the sub-work screen of "sub-work A1" and the sub-work screen of "sub-work A2" in an active state. 1 screen element) is displayed on the display device (S106). Specifically, the display processing unit 110 causes the display device to display screen contents as shown in FIG.

FIG. 5 is a diagram showing an example of the screen content that the display processing unit 110 causes the display device to display. FIG. 5 shows an example in which the screen control area 30 is displayed on the display device together with the main work screen 20 of the main work A. As shown in FIG. The screen control area 30 shown in FIG. 5 includes at least a first screen element 302 for displaying the sub-business screens of "sub-business A1" and "sub-business A2" in an active state. Also, as shown in FIG. 5, screen control area 30 may further include a second screen element 304 . A second screen element 304 is a screen element for displaying the main task screen 20 in an active state. The second screen element 304 is used, for example, when returning control to the main task screen 20 (switching the active screen) when a certain sub task screen is being displayed in an active state.

The display processing unit 110 may cause the display device to display the screen control area 30 including the first screen element 302 and the second screen element 304 in a distinguishable state, without being limited to the example of FIG. Specifically, the display processing unit 110 may cause the screen control area 30 as shown in FIG. 6 or 7 to be the display device, for example. 6 and 7 are diagrams showing other examples of screen contents displayed on the display device by the display processing unit 110. FIG. In FIG. 6, the display processing unit 110 displays the first screen element to which a predetermined mark (a mark indicating that the sub-business screen is required, which is a star-shaped mark in the example of FIG. 5). An example of displaying 302 on a display device is shown. FIG. 7 also shows an example in which the display processing unit 110 displays the first screen element 302 in a size or shape different from that of the second screen element 304 . According to these examples, an employee who checks and operates the display device can easily distinguish between the first screen element 302 and the second screen element 304 . Note that the method of displaying the first screen element 302 and the second screen element 304 in a distinguishable manner is not limited to the examples given here. For example, in the example of FIG. 6, the display processing unit 110 may give the second screen element 304 a predetermined mark (a mark indicating that it is a screen element required for the main business screen). In the example of FIG. 6, the first screen element 302 and the second screen element 304 may be displayed so as to be distinguished from each other by character color, background color, frame color, or the like. In the example of FIG. 7, the display processing unit 110 may further add a predetermined mark (a mark indicating that the screen element is a sub-business screen required) to the first screen element 302 . In this way, by displaying the first screen element 302 and the second screen element 304 in a distinguishable manner on the display device, the employee can intuitively grasp the operation method in the screen control area 30 .

When the display by the display processing unit 110 is completed, the display control unit 120 monitors selection operations of screen elements in the screen control area displayed in S106 (S108: NO). When a screen element selection operation is detected (S108: YES), the display control unit 120 displays the screen corresponding to the selected screen element in an active state (S110).

For example, in FIG. 5, assume that the first screen element 302 corresponding to "sub-business A2" is selected. In this case, the display control unit 120 displays the sub-business screen 22 of "sub-business A2" on a layer higher than the main business screen 20 as an active screen, as shown in FIG. FIG. 8 is a diagram for explaining an operation example of the display control unit 120. As shown in FIG. As an example, the display control unit 120 activates the sub-business screen corresponding to the first screen element 302 at the timing when the first screen element 302 is first selected. As another example, the display processing unit 110 may activate sub-business screens corresponding to the respective first screen elements 302 at the time of display. In this case, the sub-business screen is displayed in a lower layer than the main business screen 20, or displayed on the display device in a minimized state. The display control unit 120 moves the sub-business screen displayed at a position invisible to the employee looking at the display device to a higher layer in an active state in accordance with the selection operation of the first screen element 302 . As a result, the sub-business screen is displayed to be visible and operable.

Further, even after displaying the sub-business screen corresponding to the first screen element 302 selected in the process of S110, the display control unit 120 continues the process of monitoring the selection operation of the screen element (the process of S108). For example, assume that the display control unit 120 detects a selection operation of the second screen element 304 in the state of FIG. In this case, the display control unit 120 displays the screen corresponding to the second screen element 304, that is, the main task screen 20 in an active state (eg, FIG. 9). FIG. 9 is a diagram for explaining an operation example of the display control unit 120. As shown in FIG. As shown in FIG. 9, when the main business screen 20 is displayed in an active state, the sub-business screen 22 that has been displayed in an active state until then is arranged in a layer lower than the main business screen 20. - 特許庁After that, when the first screen element 302 is further selected, the sub-business screen 22 corresponding to the selected first screen element 302 is displayed on a layer higher than the main business screen 20 . The display control unit 120 continues the monitoring process of S108 until an operation to close the main task screen 20 is performed.

In this way, by displaying the screen control area 30 including the first screen element 302 for the sub-business screen along with the activation of the main business screen 20, sub-business related to the main business can be displayed from the screen of a certain main business. Screen transitions can be realized with simple operations. This allows employees to work efficiently.

[Second embodiment]
In a business application used in a store, there are cases where interrupt processing is defined for each main business and each sub business. Here, interrupt processing is not processing that is executed in response to the employee's intentional operation on the screen that the employee is currently operating, but is a process that satisfies predetermined conditions (time conditions, etc.) It refers to a process automatically executed by the program in some cases, or a process automatically executed according to a command sent from an external device (for example, a server at the headquarters that controls each store). When such interrupt processing occurs, a pop-up screen related to the task (screen) on which the interrupt processing was performed is displayed on the display device. Here, if the screen on which the interrupt processing was performed is an inactive screen, the pop-up screen for that inactive screen is higher than the active screen at that time (i.e., the screen being operated by the employee). and may interfere with the employee's current work. In addition, if the control does not return to the original screen until the displayed popup screen is closed, this problem becomes even more pronounced. Therefore, in the present embodiment, an information processing apparatus 10 having a configuration for displaying a pop-up screen regarding interrupt processing without interfering with the work currently being performed by the employee will be described.

[Functional configuration]
The display control unit 120 of this embodiment receives an instruction from an interrupt process regarding a main job or a sub-job, and displays a pop-up screen about the main job screen or the sub-job screen on the display device. When displaying a pop-up screen related to each screen, if the screen related to the pop-up screen is in an inactive state, the display control unit 120 of the present embodiment displays the pop-up screen between the screen and the currently active screen. display. Specifically, the display control unit 120 causes the pop-up screen to be displayed below the screen in the active state and above the screen in the inactive state.

Here, the "inactive screen" means a screen that is not currently being operated among a plurality of screens displayed on the display device. The “non-active screen” is a screen displayed in a lower layer than the active screen that is currently being operated.

Also, in the present embodiment, popup screens are classified into normal popup screens and emergency popup screens. The difference between normal pop-up screens and emergency pop-up screens is the urgency or importance of the information contained in the screen. The emergency pop-up screen is a pop-up screen containing contents predefined as important, such as attendance input and extremely important notifications, for example. When an emergency pop-up screen is displayed, control cannot be transferred to another screen until the pop-up screen is closed. On the other hand, normal pop-up screens are, for example, general pop-up screens that are not defined as particularly important. When a normal popup screen is displayed, control cannot be transferred to a screen related to the popup screen until the popup screen is closed, but control is transferred to screens not related to the popup screen (screen switching). be able to. For example, when a pop-up screen is normally displayed for a certain main task, the control does not return to the main task screen until the pop-up screen is closed. can transfer control.

When the display control unit 120 receives an instruction to display an emergency pop-up screen from an interrupt process, the display control unit 120 always displays the pop-up screen higher than the currently active screen even if the pop-up screen is related to an inactive screen. On the other hand, when the display control unit 120 receives a normal popup screen display instruction from the interrupt process, the display control unit 120 displays the popup screen between the inactive screen and the currently active screen, as described above. For example, if an instruction to display a pop-up screen from interrupt processing includes information (eg, flag information) for distinguishing between an instruction to display an emergency pop-up screen and an instruction to display a normal pop-up screen, the display control unit 120 can use the information to determine which pop-up screen is the instruction to display.

[Hardware configuration]
The information processing apparatus 10 of this embodiment has a hardware configuration as shown in FIG. 2, like the information processing apparatus 10 of the first embodiment. In this embodiment, the storage 104 further includes a program module for realizing the display control unit 120 of this embodiment. The processor 102 further implements the functions of the display control unit 120 of this embodiment by executing this program module.

[Example of operation]
An operation example of the information processing apparatus 10 according to the present embodiment will be described with reference to FIG. FIG. 10 is a flow chart showing the processing flow of the information processing apparatus 10 according to the second embodiment. The processing in FIG. 10 is executed in response to interrupt processing from a program or an external device.

When the display control unit 120 receives a pop-up screen display instruction for a certain screen from the interrupt process, the display control unit 120 determines whether the pop-up screen displayed by the instruction is an emergency pop-up screen or a normal pop-up screen (S202). As described above, display control unit 120 can determine whether the pop-up screen to be displayed is an emergency pop-up screen or a normal pop-up screen based on flag information or the like included in the display instruction.

If the popup screen to be displayed is an emergency popup screen (S202: Urgent), the display control unit 120 displays the popup screen above the currently active screen (S206). In this case, the state of the screen associated with the popup screen (whether it is an active screen or an inactive screen) is not affected.

On the other hand, if the popup screen to be displayed is a normal popup screen (S202: normal), the display control unit 120 determines the state of the screen related to the popup screen (the screen on which the interrupt process was performed) (S204). Specifically, the display control unit 120 determines whether the state of the screen on which the interrupt processing is performed is the active state or the inactive state. If the screen on which the interrupt process was performed is in an active state (that is, if the screen is currently being operated), the display control unit 120 causes the normal popup screen to be displayed higher than the currently active screen (S206). ). On the other hand, when the screen on which the interrupt process is performed is in an inactive state (that is, when the screen is displayed lower than the currently active screen), display control unit 120 displays the normal popup screen in an inactive state. It is displayed between the active state screen and the active state screen (S208). Specifically, the display control unit 120 displays the normal pop-up screen lower than the screen in the active state and higher than the screen in the inactive state. In this case, the display control unit 120 causes the display device to display a pop-up screen as shown in FIG. 11, for example.

FIG. 11 is a diagram showing an example of a case where a pop-up screen regarding an inactive screen is displayed on the display device. FIG. 11 shows an example in which an instruction to display a normal pop-up screen (pop-up screen 24) relating to the main task screen 20 is issued from interrupt processing when the sub-task screen 22 is in an active state. In this case, the display control unit 120 displays the pop-up screen 24 between the main job screen 20 in the inactive state and the sub-business screen 22 in the active state. In the example of FIG. 11, the pop-up screen 24 is displayed (arranged) in an area covered by the active sub-business screen 22 (an area invisible to employees). Note that FIG. 11 is merely an example, and the entire popup screen 24 need not be covered with the active screen.

[Action/effect]
As described above, in the present embodiment, when a pop-up screen related to an inactive screen is displayed in response to an interrupt process, the pop-up screen is displayed between the inactive screen and the active screen. In other words, the pop-up screen related to the screen other than the screen on which the employee is working is controlled so as not to be displayed higher than the currently active screen. As a result, it is possible to prevent the work being performed by the employee from being hindered by the display of a pop-up screen relating to another work. Also, at the timing when the currently active screen is closed (that is, at the timing when the current work is finished), the pop-up screen is displayed so that the employee can see it. As a result, even if the pop-up screen is displayed at a position where the employee cannot see it, the employee can notice the pop-up screen later.

Further, in the present embodiment, pop-up screens with high urgency and importance (emergency pop-up screens) are always displayed higher than the currently active screen. As a result, the employee can reliably recognize that a pop-up screen of high urgency or importance has been displayed, and can quickly take action.

[Third Embodiment]
In the above-described embodiment, when a pop-up screen related to an inactive screen is covered by an active screen, the employee cannot recognize the pop-up screen unless the active screen is closed or moved. difficult. Therefore, in this modified example, an information processing apparatus 10 having a configuration that allows an employee to easily recognize that a pop-up screen has been displayed in such a case will be described.

[Functional configuration]
FIG. 12 is a diagram conceptually showing the functional configuration of the information processing apparatus 10 of the third embodiment. As shown in FIG. 12, the information processing apparatus 10 of this embodiment further includes a notification unit 130 in addition to the configuration of the second embodiment.

The notification unit 130 notifies that a pop-up screen related to an inactive screen is displayed when the pop-up screen is displayed between the inactive screen and the active screen. process.

[Hardware configuration]
The information processing apparatus 10 of this embodiment has a hardware configuration as shown in FIG. 2, like the information processing apparatus 10 of each of the above-described embodiments. In this embodiment, the storage 104 further includes a program module for realizing the functional configuration (notification unit 130) added in this embodiment. By executing this program module, the processor 102 further realizes the function of the processing unit (notification unit 130) corresponding to the program module.

[Example of operation]
An operation example of the information processing apparatus 10 according to the present embodiment will be described with reference to FIG. 13 . FIG. 13 is a flow chart showing the processing flow of the information processing apparatus 10 according to the third embodiment. Processing (S302) that is different from the processing in FIG. 10 will be mainly described below.

When the process of S208 has been performed, the notification unit 130 performs a process of notifying that the pop-up screen has been displayed (S302). Here, the "processing for notifying that a popup screen is displayed" is not particularly limited as long as the notification allows the employee to recognize that the popup screen has been displayed. For example, the notification unit 130 performs notification as shown in FIG. 14 . FIG. 14 is a diagram illustrating an example of notification processing performed by the notification unit 130. As illustrated in FIG. FIG. 14 shows an example in which a pop-up screen 24 relating to an inactive main task screen 20 is displayed between the main task screen 20 and an active sub task screen 22 . In this example, the notification unit 130 causes the second screen element 304 corresponding to the main task screen 20 to display a predetermined notification mark 306 indicating that a pop-up screen is being displayed. However, not limited to the example of FIG. 14, the notification unit 130 may perform notification processing such as blinking the frame of the second screen element 304 or outputting a predetermined sound or voice from a speaker (not shown).

[Action/effect]
As described above, in the present embodiment, when a pop-up screen is displayed between the screen in the inactive state and the screen in the active state, the notification that the pop-up screen has been displayed is provided. This allows the employee to easily recognize that the pop-up screen is displayed for a screen other than the screen currently being operated (active screen).

[Fourth embodiment]
As described above, "interrupt processing" means processing that occurs regardless of the operator's intentional operation. For example, it is a process that occurs according to a condition that is pre-installed in a program, or a process that occurs according to an external instruction. In other words, it can be said that the operation performed by the employee on the screen displayed in response to this interrupt processing does not belong to the series of operations performed on the main work screen or the sub-work screen. Here, the history of operations actually performed on the screen (history of work performed by the employee) may be recorded and managed by generally displaying the history of operations in chronological order. In this case, the operation history is displayed with an operation that is not directly related to the series of operations described above interrupting the operation history. may occur. Therefore, the information processing apparatus 10 of the present embodiment further has a configuration for displaying an operation history list that does not impair the continuity of work.

[Functional configuration]
FIG. 15 is a diagram conceptually showing a functional configuration example of the information processing apparatus 10 of the fourth embodiment. As shown in FIG. 15, the information processing apparatus 10 of the present embodiment further has a log recording section 140 and an operation history display processing section 150 in addition to the configuration of the first embodiment. Although not described, the information processing apparatus 10 of the present embodiment may further include the configuration of the second embodiment or the third embodiment.

The log recording unit 140 acquires a history of operations performed on each screen and records it in a predetermined storage unit. This storage unit is not particularly limited, but may be, for example, the storage 104 of the information processing device 10 or a storage unit of another device communicably connected to the information processing device 10 .

The operation history display processing unit 150 reads the operation history stored in the storage unit and causes the display device to display a screen displaying a list of operation histories (hereinafter also referred to as an operation history screen). The operation history screen displayed by operation history display processing unit 150 includes a first area and a second area. The first area is an area for displaying the operation history of the main business screen and the operation history of the sub-business screen corresponding to the main business screen in chronological order. The second area is an area for displaying the operation history of the pop-up screen in chronological order, as described in the second and third embodiments.

[Hardware configuration]
The information processing apparatus 10 of this embodiment has a hardware configuration as shown in FIG. 2, like the information processing apparatus 10 of the first embodiment. The storage 104 of this embodiment further includes a program for realizing the functional configuration added in this embodiment (the log recording unit 140 and the operation history display processing unit 150). By executing these program modules, the processor 102 further realizes the functions of the processing units (the log recording unit 140 and the operation history display processing unit 150) corresponding to each program module.

[Example of operation]
An operation example of the information processing apparatus 10 according to the present embodiment will be described with reference to FIG. FIG. 16 is a flow chart showing the processing flow of the information processing apparatus 10 according to the fourth embodiment.

First, the operation history display processing unit 150 reads the operation history recorded in the predetermined storage unit by the log recording unit 140 (S402). Then, the operation history display processing unit 150 classifies the read operation history into the operation history for the first area and the operation history for the second area (S404). For example, when the log recording unit 140 stores information that can identify the screen on which the operation was performed or the work corresponding to the screen together with the operation history, the operation history display processing unit 150 can identify the screen or work. information, each operation history can be classified into an operation history for the first area and an operation history for the second area. More specifically, the operation history display processing unit 150 stores the operation history associated with the identification information indicating the main work screen (main work) or the sub work screen (sub work) as the operation history for the first area. Classify. Further, the operation history display processing unit 150 classifies the operation history associated with the identification information indicating the pop-up screen (or the interrupt process (business)) as the operation history for the second area. Then, the operation history display processing unit 150 uses the classified operation history to display, for example, an operation history screen as shown in FIG. 17 on the display device (S406).

FIG. 17 is a diagram showing an example of an operation history screen displayed on the display device by the operation history display processing unit 150. As shown in FIG. As shown in FIG. 17 , operation history screen 40 includes first area 402 and second area 404 . In FIG. 17 , the operation history of the “interrupt screen (pop-up screen)” that should be inserted in the second line when simply arranged in chronological order is displayed in a second area 404 different from the first area 402 . to be displayed.

[Action/effect]
As described above, in this embodiment, the first area 402 displays the operation history of the main work screen and the operation history of the sub-work screen corresponding to the main work screen in chronological order, and the operation history of the pop-up screen is displayed in chronological order. An operation history screen including a second area 404 to be displayed can be displayed on the display device. As a result, it is possible to present the flow of operations (screen operation history) performed by each employee to a person who is in a position to manage the employees of the store while maintaining continuity.

Further, in the present embodiment, the operation history display processing unit 150 generates the first area 402 and the second area 404 for each unit from when the main job screen is started until it is closed once. , may be included in the operation history screen. By doing so, the display device displays an operation history screen that includes a series of operation histories on the main work screen and the sub-work screen, and an operation history on the pop-up screen by interrupt processing for each unit from the start to the end of the main work. can be displayed in As a result, when the operation history on the pop-up screen by interrupt processing is displayed separately, the relationship between the series of operation history of the main business screen and sub-business screen and the operation on the screen related to interrupt processing can be easily understood. It is possible to present an operation history screen that can be grasped by the user.

Although the embodiments of the present invention have been described above with reference to the drawings, these are examples of the present invention, and various configurations other than those described above can also be adopted.

Also, in the plurality of flowcharts used in the above description, a plurality of steps (processes) are described in order, but the execution order of the steps executed in each embodiment is not limited to the described order. In each embodiment, the order of the illustrated steps can be changed within a range that does not interfere with the content. Moreover, each of the above-described embodiments can be combined as long as the contents do not contradict each other.

Examples of reference forms are added below.
1.
An information processing device used in a store that sells products,
display processing means for displaying on a display device a main work screen used for the main work and screen elements for displaying the sub-work screen used for the sub-work related to the main work in an active state;
display control means for displaying a screen corresponding to the screen element selected by the selection operation on the display device in an active state when the selection operation of the screen element is received;
Information processing device.
2.
The display processing means is
a first screen element for displaying the sub business screen in an active state and a second screen element for displaying the main business screen in an active state, and the first screen element and the second screen element causing the display device to display a screen control area that displays the two screen elements in a distinguishable state;
1. The information processing device according to .
3.
The display control means is
When displaying a pop-up screen related to the main job screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state are displayed. Displaying the pop-up screen between the screens,
1. or 2. The information processing device according to .
4.
further comprising notification means for performing a process of notifying that the pop-up screen is displayed when the pop-up screen is displayed between the inactive screen and the active screen;
3. The information processing device according to .
5.
the pop-up screen includes an emergency pop-up screen;
The display control means is
When the emergency pop-up screen is displayed on the display device, it is always displayed higher than the screen in the active state.
3. or 4. The information processing device according to .
6.
log recording means for recording an operation history on each screen displayed on the display device;
a first area displaying the operation history of the main business screen and the operation history of the sub-business screen corresponding to the main business screen in chronological order; and a second area displaying the operation history of the pop-up screen in chronological order. and an operation history display processing unit that causes the display device to display an operation history screen using the operation history,
3. to 5. The information processing apparatus according to any one of.
7.
The operation history display processing means includes:
The first area and the second area are included in the operation history screen in units of one unit from when the main business screen is started until it is closed,
6. The information processing device according to .
8.
Computers used in stores that sell products
causing a display device to display a main work screen used for the main work and screen elements for displaying the sub-work screen used for the sub-work related to the main work in an active state;
displaying a screen corresponding to the screen element selected by the selection operation on the display device in an active state when the selection operation of the screen element is received;
screen display method, including
9.
the computer
a first screen element for displaying the sub business screen in an active state and a second screen element for displaying the main business screen in an active state, and the first screen element and the second screen element causing the display device to display a screen control area that displays the two screen elements in a distinguishable state;
8. further comprising: The screen display method described in .
10.
the computer
When displaying a pop-up screen related to the main job screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state are displayed. Displaying the pop-up screen between the screens,
8. further comprising: or 9. The screen display method described in .
11.
the computer
performing a process of notifying that the pop-up screen is displayed when the pop-up screen is displayed between the screen in the inactive state and the screen in the active state;
10. further comprising: The screen display method described in .
12.
the pop-up screen includes an emergency pop-up screen;
the computer
When the emergency pop-up screen is displayed on the display device, it is always displayed higher than the screen in the active state.
10. further comprising: or 11. The screen display method described in .
13.
the computer
Record an operation history on each screen displayed on the display device,
a first area displaying the operation history of the main business screen and the operation history of the sub-business screen corresponding to the main business screen in chronological order; and a second area displaying the operation history of the pop-up screen in chronological order. using the operation history to display on the display device an operation history screen containing
10. further comprising: to 12. The screen display method according to any one of.
14.
the computer
The first area and the second area are included in the operation history screen in units of one unit from when the main business screen is started until it is closed,
13. The screen display method described in .
15.
Computers used in stores that sell products,
display processing means for displaying on a display device a main work screen used for a main work and screen elements for displaying in an active state a sub-work screen used for a sub-work related to the main work;
display control means for displaying a screen corresponding to the screen element selected by the selection operation on the display device in an active state when the selection operation of the screen element is received;
A program to function as
16.
said computer,
a first screen element for displaying the sub business screen in an active state and a second screen element for displaying the main business screen in an active state, and the first screen element and the second screen element means for causing the display device to display a screen control area that displays the two screen elements in a distinguishable state;
15. to further function as program described in .
17.
said computer,
When displaying a pop-up screen related to the main job screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state are displayed. means for displaying the pop-up screen between screens;
15. to further function as or 16. program described in .
18.
said computer,
notification means for performing a process of notifying that the pop-up screen is displayed when the pop-up screen is displayed between the screen in the inactive state and the screen in the active state;
17. to further function as program described in .
19.
the pop-up screen includes an emergency pop-up screen;
said computer,
means for always displaying the emergency pop-up screen above an active screen when displaying the emergency pop-up screen on the display device;
17. or 18. program described in .
20.
said computer,
log recording means for recording an operation history on each screen displayed on the display device;
a first area displaying the operation history of the main business screen and the operation history of the sub-business screen corresponding to the main business screen in chronological order; and a second area displaying the operation history of the pop-up screen in chronological order. Operation history display processing means for displaying an operation history screen containing the operation history on the display device using the operation history,
17. to further function as to 19. A program according to any one of
21.
said computer,
means for including the first area and the second area in the operation history screen for each unit from when the main business screen is started once to when it is closed;
20. to further function as program described in .

10 information processing device 101 bus 102 processor 103 memory 104 storage 105 input/output interface 106 communication interface 110 display processing unit 120 display control unit 130 notification unit 140 log recording unit 150 operation history display processing unit 20 main business screen 22 sub business screen 30 screen Control area 302 First screen element 304 Second screen element 306 Notification mark 40 Operation history screen 402 First area 404 Second area

Claims (9)

An information processing device used in a store that sells products,
log recording means for recording an operation history on each screen displayed on the display device;
A first area for displaying, in chronological order, an operation history of a main task screen used for a main task and an operation history of a sub task screen corresponding to the main task screen, and a pop-up screen related to the main task screen or the sub task screen. display control means for causing the display device to display an operation history screen including a second area that displays the operation history of in chronological order;
with
The display control means is an information processing device that superimposes the sub-business screen on the main business screen and causes the display device to display the sub-business screen. The display control means is
a first screen element for displaying the sub business screen in an active state and a second screen element for displaying the main business screen in an active state, and the first screen element and the second screen element causing the display device to display a screen control area that displays the two screen elements in a distinguishable state;
The information processing device according to claim 1 . The display control means is
When displaying the pop-up screen related to the main job screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state Display the pop-up screen between the screen of
The information processing apparatus according to claim 1 or 2. further comprising notification means for performing a process of notifying that the pop-up screen is displayed when the pop-up screen is displayed between the inactive screen and the active screen;
The information processing apparatus according to claim 3. the pop-up screen includes an emergency pop-up screen;
The display control means is
When the emergency pop-up screen is displayed on the display device, it is always displayed higher than the screen in the active state.
The information processing apparatus according to claim 3 or 4. The display control means is
The first area and the second area are included in the operation history screen in units of one unit from when the main business screen is started until it is closed,
The information processing apparatus according to any one of claims 1 to 5. 7. The information processing apparatus according to any one of claims 1 to 6, wherein said display control means displays said sub-business screen on said display device in a size smaller than said main business screen. A computer used with a display device in a store that sells products
Record an operation history on each screen displayed on the display device;
A first area for displaying, in chronological order, an operation history of a main task screen used for a main task and an operation history of a sub task screen corresponding to the main task screen, and a pop-up screen related to the main task screen or the sub task screen. causing the display device to display an operation history screen including a second area that displays the operation history of in chronological order;
Further, the screen display method includes causing the display device to display the sub business screen superimposed on the main business screen. A computer used with a display device at a store selling products,
log recording means for recording an operation history on each screen displayed on the display device;
A first area for displaying, in chronological order, an operation history of a main task screen used for a main task and an operation history of a sub task screen corresponding to the main task screen, and a pop-up screen related to the main task screen or the sub task screen. and a second area for displaying the operation history in chronological order on the display device, and the sub-business screen is superimposed on the main business screen and displayed on the display device. display control means;
A program to function as

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