JP7163463B1 - Business analysis device, business analysis method, and program - Google Patents

Abstract

An object of the present invention is to make it possible to utilize the operation history of an existing business management system for business analysis from a unique point of view. A business processing unit that executes business management software and an operation history extension unit that adds attribute information to a standard operation history of the business management software to generate an extended operation history. [Selection drawing] Fig. 3

Description

The present invention relates to a work analysis device, a work analysis method, and a program.

Attempts have been made to analyze the history of operations performed by users on existing business management systems and to make use of this to improve business.

For example, Patent Literature 1 describes analyzing a series of input operations performed by a user in order to process a specific task, and generating a main path that connects frequently executed input operations.

WO2020/204144

However, since the operation history accumulated in the existing business management system does not necessarily contain the information necessary for analysis, business analysis cannot be performed from a unique point of view.

SUMMARY OF THE INVENTION The present invention has been made in view of the circumstances described above, and an object of the present invention is to make it possible to utilize the operation history of an existing business management system for business analysis from a unique point of view.

A work analysis apparatus according to the present invention includes a work processing unit that executes work management software, and an operation history extension unit that adds attribute information to a standard operation history of the work management software to generate an extended operation history. and

In the business analysis method according to the present invention, a computer executes business management software, and the computer adds attribute information to a standard operation history of the business management software to generate an extended operation history. be.

A program according to the present invention comprises a computer, a business processing unit that executes business management software, and an operation history extension that adds attribute information to a standard operation history of the business management software to generate an extended operation history. It functions as a part.

According to the present invention, it is possible to utilize the operation history of an existing business management system for business analysis from a unique point of view.

1 is a block diagram showing the configuration of a work analysis system 1 according to one embodiment of the present invention; FIG. 3 is a block diagram showing functional modules of the business analysis server 10 according to one embodiment of the present invention; FIG. 4 is a flowchart of business analysis processing by the business analysis system 1 according to one embodiment of the present invention; The figure which shows an example of the analysis result of the extended operation log|history by the work analysis system 1 which concerns on one Embodiment of this invention.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The same reference numerals are given to the same elements, and overlapping explanations are omitted.

FIG. 1 is a block diagram showing the configuration of a business analysis system 1 according to one embodiment of the present invention. As shown in FIG. 1 , the business analysis system 1 includes a business analysis server (business analysis device) 10 and a business terminal 20 . The business analysis server 10 and the business terminal 20 are connected via a communication network. The communication network may be, for example, the Internet, LAN, leased line, telephone line, corporate network, mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity), other communication lines, combinations thereof, or the like. may be used, and may be wired or wireless.

The business analysis system 1 is a system for analyzing operation histories accumulated by business management software such as an ERP (Enterprise Resource Planning) package used in a company or the like, and using the results for business standardization or the like.

The business analysis server 10 is a general-purpose computer, and may be composed of one computer, or may be composed of a plurality of computers distributed over the communication network N. FIG. As shown in FIG. 1 , the business analysis server 10 includes a control device 11 and a storage device 12 . The control device 11 includes, as hardware, a CPU, memories such as ROM and RAM, an input interface, an output interface, a communication interface, and a bus connecting these. The control device 11 implements various functions by executing programs stored in a ROM or the like by the CPU. The storage device 12 is a hard disk drive or the like, and stores various programs and various data.

FIG. 2 is a block diagram showing functional modules realized by the CPU of the control device 11 executing a program stored in a ROM or the like. As shown in FIG. 2, the function modules include a business processing unit 110, an operation history acquisition unit 111, an operation history extension unit 112, and an extended operation history analysis unit 113. FIG. The storage device 12 also stores an operation history storage unit 121 and an extended operation history storage unit 122 .

The business processing unit 110 corresponds to a functional module of software for business management. A program module includes, for example, a plurality of programs classified by business field (financial management, personnel management, production management, inventory management, etc.).

The operation history acquisition unit 111 acquires a history (standard operation history) of a series of input operations to software for business management performed by a user (employee, etc.) of a company or the like via the business terminal 20, and stores the operation history. Record in the storage unit 121 . The standard operation history includes, for example, information such as operation date and time, user code, and transaction code. The user code is a code that identifies the user who performed the operation. A transaction code is a code specifying a function corresponding to a predetermined business process.

The operation history extension unit 112 adds predetermined attribute information to each standard operation history stored in the operation history storage unit 121, and stores it in the extended operation history storage unit 122 as an extended operation history. The operation history extension unit 112 adds, as attribute information, for example, information regarding the affiliation of the user who performed the operation, the business field, information specifying the executed program, and the like. The information on user affiliation includes information on the category or group to which the user who performed the operation belongs. Specifically, the information includes the names and identification codes of companies, organizations, branches (branch offices), departments, etc., and the location information of companies, etc. The business field is information on the business field corresponding to the executed transaction, and is a name or identification code representing the business field, such as financial management, personnel management, production management, inventory management, and the like. The information specifying the executed program is the name and identification code of the program actually executed by the business processing unit 110 . Programs include applications, program modules, functions, and the like.

The operation history extension unit 112 may be an add-on function of software for business management. Also, the extended operation history stored in the extended operation history storage unit 122 may be stored for a longer period than the standard operation history stored in the operation history storage unit 121 . In this way, the extended operation history is stored for a long period (for example, one year) compared to the standard operation history, which is stored for a relatively short period (for example, three months) by the functions of the business management software. It is also possible to sufficiently cope with multiple analysis processing and the like.

The extended operation history analysis unit 113 analyzes the extended operation history. Specifically, for example, aggregation and statistical processing are performed from the viewpoint of how often and to what extent (the number of users) a specific program is used.

The business terminal 20 is a terminal for a user to operate software for business management, and is mounted on a terminal device such as a tablet terminal, a personal computer (PC), a notebook PC, a smart phone, or the like. As shown in FIG. 1 , the business terminal 20 includes a processor 21 , a display device 22 , an input device 23 , a communication interface 24 and a storage resource 25 . The display device 22 is a liquid crystal display or the like, and displays various functional screens. The input device 23 is a touch panel, a keyboard, or the like, and is used when performing an input operation on the function screen displayed on the display device 22 .

Next, the flow of work analysis processing by the work analysis system 1 will be described using the flowchart of FIG.
The operation history acquisition unit 111 of the business analysis server 10 acquires a history (standard operation history) of a series of input operations performed by the user on the business management software via the business terminal 20, and stores the operation history storage unit 121. (step S101).

The operation history extension unit 112 of the business analysis server 10 adds predetermined attribute information to each standard operation history stored in the operation history storage unit 121 (step S102). Each standard operation history to which attribute information is added is stored in the extended operation history storage unit 122 as an extended operation history.

Attribute information includes, for example, information on the affiliation of the user who performed the operation (company, organization, branch office, department, etc.), business field (financial management, personnel management, production management, inventory management, etc.), programs used, etc. information. Based on the user code included in the standard operation history, the operation history extension unit 112 may acquire information on the company or department to which the user belongs from an in-house database or the like. Also, based on the transaction code included in the standard operation history, the executed program or the business field may be specified.

The extended operation history analysis unit 113 of the work analysis server 10 performs an extended operation history analysis process (step S103). The extended operation history analysis unit 113 counts, for example, the number of times each program is used in a predetermined period (for example, one year). Furthermore, the number of times the program has been used may be grouped by business field or by the company to which the user belongs. As for the analysis process, a program may be used to automatically aggregate data, but a data analysis tool such as a BI tool may be used to allow the person in charge to perform multidimensional analysis. .

FIG. 4 is a diagram showing an example of the analysis result of the extended operation history by the extended operation history analysis unit 113. As shown in FIG. The table in FIG. 4 shows the result of tabulating the status of programs used by each company in a certain corporate group for one year. In the table of FIG. 4, horizontal rows indicate each company belonging to the group, and vertical columns indicate each business software program. That is, the table in FIG. 4 shows how much each company uses each program in one year. For example, with regard to programs a to c related to order receiving operations, companies A to C use program a. It can be seen that Company D uses program b, and neither company uses program c. In addition, it can be seen that each company uses different programs for the programs d to g related to shipping operations.

(Utilization of analysis results)
The analysis result of the extended operation history by the work analysis server 10 can be used for work improvement such as work standardization and consolidation. An example of business improvement in a corporate group will be described with reference to FIG.

For example, when evaluating the annual usage status of programs related to order-receiving operations, companies A to C use program a, and only company D uses program b. , proposes that Company D also use the program a. Also, program c is abolished because it is not used by any company. By having all companies use the same program in this way, the number of programs can be reduced, and the cost of maintenance and the like can be reduced.

As for the programs d to g related to the shipping business, each company uses different programs, so it is evaluated that unification is difficult, and it is decided to leave the programs d to g as they are.

As described above, according to this embodiment, by adding attribute information to the operation history accumulated by the software for business management, the operation history can be utilized for business analysis from a unique point of view. For example, by adding attribute information (affiliated company, department, etc.) about the user who performed the operation, not only who did what when, but also which company and organization did what analysis can be performed. This makes it possible to classify and analyze the operation history by company or department. Further, by adding the information of the business field corresponding to the executed transaction, it becomes possible to classify and analyze the operation history for each business field.

By adding information specifying the executed program as attribute information, it is possible to analyze the number of times each program is used. By making it possible to analyze the frequency of program use, when outsourcing the maintenance and operation of a program to an external company, it is possible to efficiently make decisions such as entrusting programs with the highest frequency of use. Also, information on the creation time (creation year, etc.) of the executed program may be added. As a result, it is possible to analyze from the perspective of when a program was created and to what extent it is used, which can be used to evaluate system developers and vendors.

As attribute information, information on input data and output data when the program is executed may be added. This makes it possible to analyze how each program is often used, which can be useful in determining the processing to be added to existing programs and the processing content of newly developed programs. .

It should be noted that the present invention is not limited to the embodiments described above, and can be implemented in various other forms without departing from the gist of the present invention. Therefore, the above-described embodiment is merely an example in all respects, and should not be construed as limiting. For example, the processing steps described above can be arbitrarily changed in order or executed in parallel as long as there is no contradiction in the processing contents.

1... Business analysis system 10... Business analysis server 11... Control device 12... Storage device 20... Business terminal 21... Processor 22... Display device 23... Input device 24... Communication interface 25... Storage resources 110... Business processing unit 111... Operation History acquisition unit 112 Operation history extension unit 113 Extended operation history analysis unit 121 Operation history storage unit 122 Extended operation history storage unit

Claims (4)

a business processing unit that executes software for business management;
an operation history extension unit that adds attribute information to the standard operation history of the business management software to generate an extended operation history;
an operation history analysis unit that aggregates the extended operation history based on the attribute information;
The operation history extension unit
adding, as the attribute information, information about the executed program specified based on the transaction code included in the standard operation history and information about the affiliation of the user who operated the business management software ;
The operation history analysis unit
A work analysis device that aggregates the extended operation history using the information about the program and the information about the affiliation, and calculates the number of uses of each program for each affiliation in a predetermined period. a business processing unit that executes software for business management;
an operation history extension unit that adds attribute information to the standard operation history of the business management software to generate an extended operation history;
an operation history analysis unit that aggregates the extended operation history based on the attribute information;
The operation history extension unit
adding, as the attribute information, the information of the executed program and the information of the business field specified based on the transaction code included in the standard operation history;
The operation history analysis unit
A work analysis device that aggregates the extended operation history using the information of the program and the information of the work field, and calculates the number of times each program is used for each work field in a predetermined period. A computer runs software for business management,
a computer adding attribute information to the standard operation history of the business management software to generate an extended operation history;
aggregating the extended operation history based on the attribute information;
As the attribute information, information on the executed program specified based on the transaction code included in the standard operation history, and information on the affiliation of the user who operated the business management software or information on the business field are added. death,
The extended operation history is aggregated using the information of the program and information about the affiliation of the user who operated the business management software, and the number of times each program is used for each affiliation within a predetermined period is calculated; or 7. A work analysis method , wherein the extended operation history is totaled using the information of the program and the information of the work field, and the number of uses of each program for each work field in a predetermined period is calculated . the computer,
a business processing unit that executes software for business management;
an operation history extension unit that adds attribute information to the standard operation history of the business management software to generate an extended operation history;
functioning as an operation history analysis unit that aggregates the extended operation history based on the attribute information;
The operation history extension unit
Information on the executed program specified based on the transaction code included in the standard operation history, and information on the affiliation of the user who operated the business management software or information on the business field are added as the attribute information. ,
The operation history analysis unit
Aggregating the extended operation history using the information of the program and the information about the affiliation of the user who operated the business management software, and calculating the number of uses of each program for each affiliation in a predetermined period; or A program for summarizing the extended operation history using the information of the program and the information of the business field, and calculating the number of times each program is used for each business field in a predetermined period .

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