JP7118779B2 - Transaction control device, transaction control method and transaction control program - Google Patents

Description

The present invention relates to a transaction control device, transaction control method and transaction control program.

Some services provided to users vary in efficiency depending on whether the user is at home or not. Taking a home delivery service as an example, when the user is at home, delivery items (parcels) can be delivered smoothly. Inconvenience such as not being able to complete may occur.

As a technology to deal with this problem, home delivery support that accepts from the recipient the designation of the convenience store where the delivery item will be received and displays the benefits given to the recipient when the receipt of the delivery item is completed at the convenience store. A method is proposed.

Japanese Patent No. 4841599

However, it is difficult for the above conventional technology to motivate the user to voluntarily receive the delivery item. For example, in the above conventional technology, the user can enjoy benefits (such as coupons) that can be used at the convenience store where the delivery item is received. It may not be the motivation to try.

The present application has been made in view of the above, and aims to provide a transaction control device, a transaction control method, and a transaction control program that can motivate users to voluntarily receive delivery items. do.

The transaction control device according to the present application provides information on the delivery item to be delivered to a predetermined base, information on the user who is the recipient of the delivery item, and information on the user receiving the delivery item at the predetermined base. An acquisition unit that acquires the degree requested by a trader or information on the user's transportation means, and delivery to the user at the predetermined base based on the degree acquired by the acquisition unit or information on the user's transportation method a judgment unit for judging whether or not to send a notification requesting that the goods be received; and a transmitting unit configured to transmit to the user a notification containing information about a privilege given to the user.

According to one aspect of the embodiment, it is possible to motivate the user to voluntarily receive the delivery item.

FIG. 1 is a diagram showing an example of transaction control processing according to the first embodiment. FIG. 2 is a diagram illustrating an example of transaction control processing according to the first embodiment. FIG. 3 is a diagram showing a configuration example of a transaction control system according to the first embodiment. FIG. 4 is a diagram showing a configuration example of the transaction control device according to the first embodiment. 5 is a diagram illustrating an example of a delivery information storage unit according to the first embodiment; FIG. 6 is a diagram illustrating an example of a movement information storage unit according to the first embodiment; FIG. 7 is a diagram illustrating an example of a calculation condition storage unit according to the first embodiment; FIG. 8 is a diagram illustrating an example of a transaction history storage unit according to the first embodiment; FIG. FIG. 9 is a diagram showing a configuration example of a user terminal according to the first embodiment. FIG. 10 is a flowchart (1) showing a processing procedure according to the first embodiment. FIG. 11 is a flowchart (2) showing a processing procedure according to the first embodiment. FIG. 12 is a sequence diagram illustrating a processing procedure according to the first embodiment; FIG. 13 is a diagram illustrating an example of transaction control processing according to the second embodiment. FIG. 14 is a diagram illustrating an example of transaction control processing according to the second embodiment. FIG. 15 is a diagram showing a configuration example of a transaction control device according to the second embodiment. FIG. 16 is a flow chart showing a processing procedure according to the second embodiment. FIG. 17 is a hardware configuration diagram showing an example of a computer that implements the functions of the transaction control device.

EMBODIMENT OF THE INVENTION Below, the form (henceforth "embodiment") for implementing the transaction control apparatus which concerns on this application, the transaction control method, and the transaction control program is demonstrated in detail, referring drawings. The transaction control device, transaction control method, and transaction control program according to the present application are not limited to this embodiment. Further, each embodiment can be appropriately combined within a range that does not contradict the processing contents. Also, in each of the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[1. First Embodiment]
[1-1. Example of Transaction Control Processing According to First Embodiment]
An example of transaction control processing according to the first embodiment will be described with reference to FIGS. 1 and 2. FIG. First, the flow of an example of transaction control processing according to the first embodiment will be described using FIG. FIG. 1 is a diagram showing an example of transaction control processing according to the first embodiment. FIG. 1 shows an example in which a transaction control process for delivery items is performed by the transaction control device 100 according to the first embodiment.

A transaction control device 100 shown in FIG. 1 is a server device that controls predetermined transactions between a delivery company and a user. The transaction control device 100 communicates with a delivery company device 50 managed by a delivery company, a user terminal 10 that is an information processing terminal owned by a user, and the like, and executes various processes described below.

The delivery company device 50 is a server device used by the delivery company. In the example of FIG. 1, the delivery company device 50 is installed at a home delivery center, which is an example of the delivery base of the delivery company. When receiving a delivery request from the delivery source, the delivery company device 50 acquires the address, address, name, telephone number, and contents of the delivery item of the delivery destination (user). Then, the delivery company apparatus 50 generates delivery information, which is information in which the scheduled date and time of delivery of the delivery item, the delivery destination, and the like are registered. The delivery company delivers to the delivery destination based on the delivery information generated by the delivery company device 50 . In addition, although illustration in FIG. 1 is omitted, there may be a plurality of delivery companies that deliver to the user. Also, hereinafter, the delivery company may be read as the delivery company device 50 in some cases. For example, the statement "the carrier sends the information" may actually indicate the situation "the carrier device 50 used by the carrier sends the information".

A user terminal 10 shown in FIG. 1 is an information processing terminal such as a smart phone used by a user. A user U01 shown in FIG. 1 is an example of a user who is a delivery destination of a delivery item. In the example shown in FIG. 1, the user terminal 10 is assumed to be used by a user U01. Although not shown in FIG. 1, the number of user terminals 10 according to the first embodiment is not limited to one, and a plurality of user terminals may be present. For example, the user U01 may possess multiple user terminals 10 . Also, hereinafter, the user may be read as the user terminal 10 . For example, the description "user U01 accesses the transaction control device 100" may actually indicate the situation "the user terminal 10 used by the user U01 accesses the transaction control device 100".

As described above, the delivery company delivers the delivery items to the user U01. Here, for the delivery company, if the user U01 himself/herself goes to the home delivery center to pick up the delivery item, the trouble of delivery and the trouble of redelivery caused by the absence of the user U01 can be reduced. can be done.

Therefore, the transaction control device 100 according to the first embodiment provides the user with a motivation to voluntarily receive the delivered item through the transaction control process described below. Specifically, the transaction control device 100 calculates the cost to be borne by the user U01 to receive the delivery item at the home delivery center. Then, the transaction control device 100 executes a transaction process of paying the user U01 a price for receiving the delivered item based on the calculated cost. In other words, even if the user U01 himself/herself goes to the home delivery center to receive the delivery item, the transaction control device 100 is arranged so that the cost borne by the user U01 is returned to the user U01 so that the user U01 does not lose money. control transactions. Furthermore, the transaction control device 100 may provide the user U01 with a predetermined privilege in addition to the consideration for receiving the delivery item. As a result, the transaction control device 100 can motivate the user U01 to come to the base to pick up the delivered item, prompt the user U01 to pick up the item, and reduce the labor of the delivery company. The flow of transaction control processing according to the first embodiment by the transaction control device 100 will be described below with reference to FIG.

First, the transaction control device 100 acquires information on the delivery item from the delivery company device 50 . Specifically, the transaction control device 100 acquires information on the delivered item by receiving a notification that the delivered item (package) addressed to the user U01 has arrived at the home delivery center (step S11).

Subsequently, the transaction control device 100 transmits to the user U01 a notification indicating a request to receive the delivery item (step S12). Specifically, the transaction control device 100 determines the location of the delivery center where the delivery item addressed to the user U01 is stored, and the fact that the user U01 goes to the delivery center to receive the delivery item and a predetermined benefit is given. etc. is sent to the user terminal 10 . For example, the transaction control device 100 transmits a notification to the user terminal 10 via an application installed on the user terminal 10 (hereinafter simply referred to as "application").

If the user U01 intends to drop by the home delivery center and receive the delivery item, the user U01 responds to the request for receiving the delivery item transmitted from the transaction control device 100 (step S13). In the example of FIG. 1, the user U01 is on the way home by taxi when the notification is received.

After responding to the request for receiving the delivery item, the user U01 moves to the home delivery center to receive the delivery item (step S14). At this time, the transaction control device 100 requests the user terminal 10 for information on the movement of the user U01 (hereinafter referred to as "movement information"). In response to this request, the user terminal 10 continuously transmits movement information during movement to the transaction control device 100 (step S15).

The movement information includes, for example, changes in location information based on the GPS (Global Positioning System) function of the user terminal 10 . Further, the transaction control device 100 may acquire movement information including the location and distance traveled by the user U01 via a map application executed in the user terminal 10, a cloud service, or the like.

Furthermore, the transaction control device 100 may acquire movement information from a target other than the user terminal 10, if possible. For example, when the user U01 is riding in a taxi, the transaction control device 100 is a transportation device 30 (not shown in FIG. 1) corresponding to an in-vehicle terminal of the taxi, or a server device of a taxi company, or the like. You may obtain movement information from For example, the transaction control device 100 acquires travel information including the location and distance traveled by the user U01 based on the car navigation function of the transportation device 30 . Further, the transaction control device 100 may acquire a specific amount of the taxi fare paid by the user U01 via the transportation device 30 as movement information.

Then, the transaction control device 100 calculates the cost of receiving the delivered item borne by the user U01 based on the movement information acquired from the user terminal 10 and the transportation device 30 (step S16).

Although the details will be described later, the transaction control device 100, for example, calculates the difference between the fare when the user U01 stops by the home delivery center in response to the request and the fare when it is assumed that the user U01 has gone straight to his home, It is calculated as the cost borne by the user U01. In this case, the transaction control device 100 acquires the position information of the user terminal 10 when responding to the notification as movement information. In addition, transaction control device 100 acquires route information assumed that user U01 will move to the home delivery center after responding to the notification. Further, the transaction control device 100 calculates the fare for the user U01 to stop by the home delivery center in response to the request based on the acquired route information. In addition, the transaction control device 100 may include in the cost a predetermined handling fee for the user U01 to visit the home delivery center. Moreover, the transaction control device 100 does not necessarily have to perform the process of calculating the cost. For example, the transaction control device 100 may acquire the fare of the taxi that the user U01 has boarded, and treat the acquired fare as the cost borne by the user U01.

The user U01 receives the delivery item at the home delivery center, and after moving to his/her original destination (for example, the home of the user U01), pays for the taxi fare (step S17). Specifically, the user U01 executes a taxi fare payment process via a predetermined application installed in the user terminal 10 (for example, the transaction control device 100, a taxi dispatch application provided by a taxi company, etc.).

The user terminal 10 transmits a notification that the user U01 has paid the taxi fare to the transaction control device 100 (step S18). Specifically, the user terminal 10 transmits a settlement request for transferring the fare to the taxi company when the taxi fare payment process is executed in the above application. Note that the taxi fare settlement process may be performed via the transaction control device 100 or may be performed between the user U<b>01 and the transportation device 30 . When the payment processing is performed between the user U01 and the transportation system device 30, the user terminal 10 transmits to the transaction control device 100 information regarding the payment such as the payment processing and the payment amount.

The transaction control device 100 calculates the price to be paid by the delivery company to the user U01 based on the calculated cost, triggered by the user U01 paying the taxi fare to the taxi company. For example, the transaction control device 100 determines the consideration paid by the delivery company to the user U01 based on the labor charge for the user U01 receiving the delivered item at the home delivery center and the cost incurred by the user U01 for receiving the delivered item. calculate. More specifically, the transaction control device 100 adds the cost borne by the user U01 and a predetermined commission corresponding to the labor charge to calculate the consideration paid by the delivery company to the user U01.

Subsequently, the transaction control device 100 notifies the delivery company device 50 of the amount of consideration based on the calculated cost (step S19). When the amount of consideration is notified from the transaction control device 100, the delivery company device 50 executes the payment processing of the notified amount of consideration (step S20).

The transaction control device 100 controls transactions (payment processing) by the delivery company device 50 . For example, the transaction control device 100 controls transaction processing such that the account owned by the delivery company device 50 is credited to the account owned by the user U01. In this way, the transaction control device 100 returns to the user U01 the price for receiving the delivered item (step S21). Specifically, the transaction control device 100 returns the user U01 with the consideration for receiving the delivered goods by cashing back part or all of the taxi fare paid by the user U01 to the taxi company. Note that the transaction control device 100 may perform processing related to granting of the privilege notified to the user U01, etc., along with returning the consideration.

As described above with reference to FIG. 1, the transaction control device 100 according to the first embodiment transmits to the user U01 a notification regarding a delivery item delivered to a home delivery center, which is a predetermined base. Then, the transaction control device 100 acquires movement information, which is information regarding movement when the user U01 moves to the home delivery center when receiving the delivery item related to the notification. Further, transaction control device 100 calculates the cost borne by user U01 for receiving the delivery item at the home delivery center based on the acquired movement information.

In addition, the transaction control device 100 pays the user U01 a consideration for receiving the delivery item from the delivery company (delivery company device 50 in the example of FIG. 1) responsible for delivery of the delivery item based on the cost information. perform transaction processing;

In this way, the transaction control device 100 calculates the costs actually borne by the user U01, and returns the compensation to the user U01 based on the calculated costs. In addition, the transaction control device 100 executes transaction processing such that the user U01 can obtain a commission for receiving the delivery item and a predetermined privilege. As a result, the transaction control device 100 can motivate the user U01 to stop by the home delivery center and have the delivery center receive the delivery item, thereby reducing the labor of delivery by the delivery company and preventing the occurrence of redelivery. can be suppressed.

Next, the flow of the transaction control process described in FIG. 1 will be described with reference to FIG. 2, focusing on the operation of the user U01 on the user terminal 10. FIG. FIG. 2 is a diagram illustrating an example of transaction control processing according to the first embodiment. FIG. 2 shows an example in which the user terminal 10 displays information about the request for receiving the delivery item and information about the price notified from the transaction control device 100 .

When the transaction control device 100 receives from the delivery company device 50 that the delivery item has arrived at the home delivery center, the transaction control device 100 notifies the user terminal 10 of the arrival of the delivery item (step S31). As shown in FIG. 2, the user terminal 10 displays the notification transmitted from the transaction control device 100 on the screen.

In the example shown in FIG. 2, the user terminal 10 says, "A parcel addressed to the customer has arrived at the nearest home delivery center. Would you like to come pick it up? If you come to pick it up, you will be given a privilege! ” is displayed on the screen.

Transaction control device 100 transmits notification 71 to user terminal 10 via, for example, a home delivery service application that operates on user terminal 10 . Note that the transaction control device 100 may transmit the notification to the user terminal 10 using a communication function such as SMS (Short Message Service), for example, without being limited to the application.

After viewing the notification 71 displayed on the user terminal 10, the user U01 responds to the transaction control device 100 to the effect that the delivered item (parcel) will be received at the home delivery center (step S32). For example, the user U01 responds to the transaction control device 100 that the delivered item will be received at the home delivery center by using the finger 90 to press the display button 72 indicating that the delivery will be received at the home delivery center. Note that when the user U01 responds that the home delivery center does not receive the delivery item, the user U01 presses the display button 73 with the content "Delivery to Home" indicated by the finger 90. FIG.

After that, the user terminal 10 moves along with the movement of the user U01. At this time, the user terminal 10 transmits the movement information of the user U01 to the transaction control device 100. FIG. For example, the user terminal 10 periodically transmits movement information to the transaction control device 100 every predetermined time (for example, every 10 seconds).

Also, when the user U01 uses a taxi, the user terminal 10 requests the transportation device 30 to dispatch a taxi to the user U01 via a taxi dispatch application or the like. For example, the user U01 inputs the location information indicating the current location, the destination (for example, user U01's home), and the bases (for example, home delivery center) to stop by on the way to the destination on the taxi dispatch application. Information input by the user U01 is transmitted to the transportation system device 30, and a taxi is dispatched. Note that the taxi dispatch application may have a function to display route information when stopping at a delivery center, additional amount of fare when stopping at a delivery center, etc., based on map information on the cloud, for example. . The information displayed by the taxi dispatch application may be information acquired by the user terminal 10 via the transaction control device 100, or may be information acquired by the user terminal 10 via the transportation device 30. There may be.

Also, the user U01 may settle the taxi fare for the taxi used via a taxi dispatch application or the like. For example, the user terminal 10 receives a notification of the used taxi fare via a taxi dispatch application. Specifically, the user terminal 10 receives the notification 75 from the transportation system device 30 indicating that "Thank you for using the service. The amount of money you have used this time is 3000 yen."

The user U01 presses the display button 76 indicating "OK" with the finger 90. FIG. As a result, the payment process to the transportation device 30 is executed from an account or credit card registered in advance by the user U01, for example. At this time, the user terminal 10 requests the transportation device 30 to perform settlement processing, and transmits the taxi fare to be paid by the user U01, movement information until the taxi fare is settled, and the like to the transaction control device 100 (step S33). ). In addition, the information regarding such payment processing may be transmitted from the transportation device 30 to the transaction control device 100 .

The transaction control device 100 calculates the cost borne by the user U01 based on the movement information and the like acquired from the user terminal 10. FIG. The transaction control device 100 also calculates the amount of consideration to be cashed back from the delivery company to the user U01. Then, the transaction control device 100 performs transaction processing in which the payment for the receipt of the delivery item is paid to the user by the delivery company responsible for delivery of the delivery item, triggered by the payment of the taxi fare from the user terminal 10. Run.

After executing the transaction processing, the transaction control device 100 notifies the user U01 of the amount to be cashed back and the content of the privilege to be granted (step S34).

The user terminal 10 displays, for example, a notice 77 indicating that "Thank you for receiving the parcel. We will cash back 2,000 yen out of the taxi fee used for picking up the parcel." This means that the transaction control device 100 has calculated "2000 yen" as the consideration to return to the user U01. More specifically, it means that the transaction control device 100 has controlled transaction processing in which "2000 yen" is paid from the delivery company device 50 in response to the action of receiving the delivered item by the user U01. . In addition, the user terminal 10 sends a notification 79 indicating that a privilege such as points that can be used for a predetermined service has been granted, such as "500 points have been granted to the customer for receiving the parcel." display.

As described above with reference to FIGS. 1 and 2, the transaction control device 100 performs transaction processing in conjunction with the user terminal 10, the transportation device 30, the delivery company device 50, etc. transaction processing that can reduce the burden on the user U01 caused by the receipt of the Hereinafter, the configuration of the transaction control device 100 that performs such processing and the transaction control system 1 including the transaction control device 100 will be described in detail.

[1-2. Configuration of Transaction Control System]
The configuration of the transaction control system 1 including the transaction control device 100 according to the first embodiment will be described with reference to FIG. FIG. 3 is a diagram showing a configuration example of the transaction control system 1 according to the first embodiment. As illustrated in FIG. 3, the transaction control system 1 according to the first embodiment includes a user terminal 10, a transportation device 30, a delivery company device 50, and a transaction control device 100. These various devices are communicatively connected via a network N by wire or wirelessly. The transaction control system 1 shown in FIG. 3 may include a plurality of user terminals 10, a plurality of transportation devices 30, and a plurality of delivery company devices 50. FIG.

The user terminal 10 is, for example, a smart phone, a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), an information processing device such as a wearable device (Wearable Device). is. Furthermore, the user terminal 10 may include various smart devices having information processing capabilities. For example, the user terminal 10 may include smart home appliances such as TVs (Televisions) and installed speakers, smart vehicles such as automobiles, drones, home robots, and the like.

The transportation device 30 is an information processing device used by transportation. For example, the transportation system device 30 is realized by a terminal mounted on a transportation means such as a taxi or a bus, a server device managed by the operator of the transportation system, or a combination thereof. In addition, the transportation device 30 interlocks with the transaction control device 100 to perform various processes. For example, when the user makes a payment for a taxi fare using a taxi dispatch application, the transportation system device 30 may transmit information on such payment to the transaction control device 100 .

The delivery company device 50 is an information processing device used by the delivery company. For example, the delivery company device 50 is a server device installed at a predetermined location by the delivery company, or a terminal used by each delivery company (such as a delivery person). Also, the delivery company device 50 may be a combination of a server device and a terminal instead of being configured as a single device.

The delivery company device 50 generates delivery information based on the order for delivery items. In addition, the delivery company device 50 transmits the identification information of the delivery destination included in the delivery information to the transaction control device 100 . For example, the delivery company device 50 transmits the identification information of the user terminal 10 used by the user who is the delivery destination, the user's contact information, and the like to the transaction control device 100 .

The transaction control device 100 is a server device that transmits to the user a notification regarding a delivery item delivered to a predetermined base. As described above, the transaction control device 100 acquires the movement information when the user moves to a predetermined base when receiving the delivered item related to the transmitted notification. Then, transaction control device 100 calculates the cost borne by the user for receiving the delivery item at the predetermined base, based on the movement information. Furthermore, the transaction control device 100 executes transaction processing in which the delivery company pays the user a consideration for receiving the delivered item based on the cost information.

[1-3. Configuration of Transaction Control Device]
Next, the configuration of the transaction control device 100 according to the first embodiment will be described using FIG. FIG. 4 is a diagram showing a configuration example of the transaction control device 100 according to the first embodiment. As shown in FIG. 4 , transaction control device 100 has communication section 110 , storage section 120 , and control section 130 . The transaction control device 100 includes an input unit (for example, a keyboard, a mouse, etc.) that receives various operations from an administrator or the like who uses the transaction control device 100, and a display unit (for example, a liquid crystal display, etc.) for displaying various information. ).

(Regarding communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from the user terminal 10, the transportation device 30, and the delivery company device 50 via the network N.

(Regarding storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or an optical disk. Storage unit 120 has delivery information storage unit 121 , movement information storage unit 122 , calculation condition storage unit 123 , and transaction history storage unit 124 .

(Regarding the delivery information storage unit 121)
The delivery information storage unit 121 stores delivery information, which is information about individual deliveries. Here, FIG. 5 shows an example of the delivery information storage unit 121 according to the first embodiment. FIG. 5 is a diagram showing an example of the delivery information storage unit 121 according to the first embodiment. In the example shown in FIG. 5, the delivery information storage unit 121 has items such as "delivery ID", "delivery company ID", "delivery destination user", "delivery destination information", and "delivery base information".

"Delivery ID" indicates identification information that identifies each delivery. The delivery ID is, for example, generated by the delivery company each time a delivery is requested and delivered. "Delivery company ID" indicates identification information for identifying a delivery company. In this specification, identification information such as shown in FIGS. 5 to 8 may be used as reference numerals. For example, the delivery identified by the delivery ID "F01" may be referred to as "delivery F01".

"Delivery destination user" indicates a user who is a delivery destination. "Delivery destination information" indicates the information of the delivery destination registered for each delivery. "Delivery base information" indicates the base where the delivery item arrives before the delivery item is delivered to the user. For example, the base is a home delivery center established by each delivery company and is the closest home delivery center to the delivery destination. Note that the base does not have to be a home delivery center as long as the user can go there and receive the delivery. For example, the base may be a convenience store or the like that temporarily stores delivery items.

That is, the example data shown in FIG. 5 indicates that the delivery F01 identified by the delivery ID "F01" is delivered by the delivery company G01 identified by the delivery company ID "G01". Delivery F01 indicates that the delivery destination user is "user U01" and that the delivery destination's "address", "contact information", and "scheduled delivery date and time" are registered as the delivery destination information. In addition, in the delivery F01, the nearest base of the user U01 to which the delivery item is delivered is "home delivery center XXX".

(Regarding the movement information storage unit 122)
The movement information storage unit 122 stores information related to movement information acquired from the user or the transportation device 30 . Here, FIG. 6 shows an example of the movement information storage unit 122 according to the first embodiment. FIG. 6 is a diagram showing an example of the movement information storage unit 122 according to the first embodiment. In the example shown in FIG. 6, the movement information storage unit 122 has items such as "delivery ID", "delivery destination user", "terminal ID", and "movement information". "Movement information" has small items such as "notification date and time", "base", "position information at the time of notification", "means of transportation", and "movement distance to base".

"Delivery ID" and "delivery destination user" correspond to the same items shown in FIG. “Terminal ID” is identification information for identifying the user terminal 10 used by the user. The terminal ID is, for example, unique identification information (device ID, etc.) of the user terminal 10 . The delivery company device 50 and the transaction control device 100 can uniquely identify the user terminal 10 using the terminal ID. The information registered as the terminal ID may include model information of the terminal and the like.

"Movement information" indicates information about the movement of the user. The "notification date" indicates the date and time when the user is notified of the request to receive the delivery item. The "base" indicates a base where the delivery item is received.

“Position information at the time of notification” indicates the position information of the user terminal 10 when the transaction control device 100 notifies the user terminal 10 . In FIG. 6, the location information at the time of notification is conceptually represented as "B01", but in reality, the item of the location information at the time of notification includes the specific location detected by the user terminal 10. Information (eg, specific numerical values indicating longitude and latitude) is stored. It should be noted that the item of location information at the time of notification does not include numerical values of longitude and latitude, for example, an address or area name indicating the location of the user terminal 10, or specific information such as "user's home." Information indicating the location may be stored. For example, when the transaction control device 100 acquires information such as communication between an IoT (Internet of Things) device installed in the user's home and the user terminal 10, the user terminal 10 is notified at the time of notification. Assume that the location is "user's home".

The “means of transportation” indicates the means of transportation used by the user to move to the base after the notification. The transaction control device 100 acquires information about the user's means of transportation from the user terminal 10 or the transportation device 30, for example. Specifically, the transaction control device 100 acquires information that the user uses a taxi as a means of transportation via a taxi dispatch application used by the user terminal 10 . Alternatively, the transaction control device 100 acquires information that the user is using the rental car as a means of transportation from the transportation device 30 mounted on the rental car. Note that the transaction control device 100 may accept a report from the user regarding the means of transportation used for movement.

The “travel distance to base” indicates the travel distance from the location of the user terminal 10 at the time of notification to the base. In FIG. 6, the moving distance to the base is conceptually represented as "D01", but in reality, the item of the moving distance to the base includes the specific distance detected by the user terminal 10. is stored. For example, the user terminal 10 activates an application capable of acquiring route and distance information, such as a map application or a car navigation application, at the timing of receiving a notification from the transaction control device 100 and acknowledging receipt of the delivery item. Then, the user terminal 10 acquires the travel distance to the base using the function of the map application or the like, and transmits the acquired information to the transaction control device 100 . The transaction control device 100 stores the information acquired from the user terminal 10 in the item of the travel distance to the base. The transaction control device 100 acquires the position information of the user terminal 10 and the position information of the base, and compares it with predetermined map information to measure the distance between the user terminal 10 and the base. You can also get the traveled distance of

That is, the example of the data shown in FIG. 6 indicates that the delivery F01 is a delivery with the user U01 as the delivery destination, and the terminal ID of the user terminal 10 owned by the user U01 is "A01". Further, the movement information of the user U01 in the delivery F01 has the notification date and time of "June 1, 2017, 12:00", the base of "Delivery Center XXX", and the location information at the time of notification of "B01". , indicates that the means of transportation is “taxi” and the travel distance to the base is “D01”.

(Regarding calculation condition storage unit 123)
The calculation condition storage unit 123 stores information about conditions for cost calculation. Here, FIG. 7 shows an example of the calculation condition storage unit 123 according to the first embodiment. FIG. 7 is a diagram showing an example of the calculation condition storage unit 123 according to the first embodiment. In the example shown in FIG. 7, the calculation condition storage unit 123 has items such as "condition ID", "transport means", "calculation cost", "calculation method", and "condition".

"Condition ID" indicates identification information for identifying a condition. "Transportation" indicates the transportation corresponding to the condition. The "calculated cost" indicates the type of fee recognized as the cost borne by the user. "Calculation method" indicates a method used when calculating the cost borne by the user. "Condition" indicates a condition for the charge paid by the user upon receipt of the delivered item to be recognized as the cost borne by the user. The conditions are arbitrarily input or updated by, for example, the administrator of the transaction control device 100 .

That is, in the example of the data shown in FIG. 7, the condition J01 identified by the condition ID "J01" is applied when the means of transportation is "taxi", and the cost calculated as the user's burden is indicates that they are a "fare" and a "fee". It also shows that the calculation method used to calculate the cost uses the "distance traveled" and the "ride time". Also, one of the conditions for the calculated cost to be recognized as the fee borne by the user is that the location be the closest to the user's home. This condition means that, for example, even if the user receives the delivered item at a site that is not the closest site from his or her home, the charge borne by the user in receiving the item is not calculated as a cost. Another condition indicates that "the distance to the base is equal to or less than a predetermined distance". This condition means that, for example, even if a delivery item is received by using a taxi over a predetermined distance, only the fare up to the predetermined distance can be recognized as a cost. In addition, another one of the conditions indicates "interlocking with application (location information)". For example, in order for the taxi fare to be calculated as a cost, a taxi is dispatched using a predetermined application provided by the transaction control device 100, and location information is continuously transmitted to the transaction control device 100. This indicates that the condition is that the

(Regarding transaction history storage unit 124)
Transaction history storage unit 124 stores a history of transactions executed by transaction control device 100 . Here, FIG. 8 shows an example of the transaction history storage unit 124 according to the first embodiment. FIG. 8 is a diagram showing an example of the transaction history storage unit 124 according to the first embodiment. In the example shown in FIG. 8, the transaction history storage unit 124 stores "transaction ID", "delivery ID", "transaction object", "user payment amount", "calculated cost", and "consideration payment amount". , “cashback”, and “privilege”.

"Transaction ID" indicates identification information that identifies each transaction. "Delivery ID" corresponds to the same item shown in FIG. 5 and indicates identification information for identifying the delivery corresponding to the transaction. "Transaction target" indicates a subject subject to a transaction executed by the transaction control device 100 in each delivery.

"User's payment amount" indicates the charge paid by the user. Specifically, the user's payment amount indicates the amount of money borne by the user when the user moves to the base to receive the delivery item. "Calculated cost" indicates the cost calculated as having been borne by the user for receiving the delivery item. The calculated cost is calculated by the transaction control device 100 based on the movement information.

"Payment amount" indicates the amount of consideration paid by the delivery company to the transaction control device 100 side as consideration for receiving the delivery item. The payment amount may be the same as the calculated cost, or may be a charge obtained by adding a predetermined fee to the calculated cost.

"Cashback" indicates the amount of money returned to the user as compensation for receiving the delivery item. The amount of cashback may be the same as the calculated cost, or may be a charge obtained by adding a predetermined fee to the calculated cost.

"Privilege" indicates a privilege given to the user for receiving the delivery item at the base. The privilege is, for example, points that can be used for a predetermined service. Note that the privilege is not limited to the example shown in FIG. 8, and may be, for example, a taxi ticket, a shopping coupon, or the like.

That is, in the example of the data shown in FIG. 8, transaction T01 identified by transaction ID "T01" is a transaction related to delivery F01, and the transaction targets are "delivery company G01", "user U01", It indicates that it is "taxi company M01". Also, in transaction T01, the payment amount from user U01 to taxi company M01 is "3000 yen", and the cost calculated as burden on user U01 is "2000 yen". Further, in transaction T01, the control amount for the consideration paid by the delivery company G01 as the consideration for receiving the delivery item at the base is "2200 yen". In the transaction T01, the amount of cashback given to the user U01 is "2000 yen", and the privilege given to the user U01 is "500 points".

Although not shown in FIG. 8, the transaction history storage unit 124 may store a history such as the number of times each user has received delivery items in each transaction. In addition, the transaction history storage unit 124 may store a history such as how often users come to pick up at a base in a plurality of deliveries addressed to a certain user. In addition, the transaction history storage unit 124 may store a user's evaluation value or the like based on the tendency of receiving delivery items at the base. For example, the transaction history storage unit 124 may store information that a high evaluation value is given to a user who has a relatively high tendency to receive delivery items at a base.

(Regarding the control unit 130)
Returning to FIG. 4, the description continues. The control unit 130 is, for example, a controller, and various programs (transaction control programs) stored in a storage device inside the transaction control device 100 are executed by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (equivalent to one example) is implemented by executing the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 4, the control unit 130 includes a first acquisition unit 131, a transmission unit 132, a second acquisition unit 133, a reception unit 134, a calculation unit 135, a third acquisition unit 136, and a transaction control unit. 137 and implements or executes the information processing functions and actions described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 4, and may be another configuration as long as it performs information processing to be described later. Moreover, the connection relationship of each processing unit of the control unit 130 is not limited to the connection relationship shown in FIG. 4, and may be another connection relationship.

(Regarding the first acquisition unit 131)
The first acquisition unit 131 acquires information about a delivery item delivered to a predetermined base and information about a user who is the recipient of the delivery item. For example, the first acquisition unit 131 acquires information about the delivery item and information about the user who is the recipient, based on the information transmitted from the delivery company device 50 .

Specifically, the first acquisition unit 131 acquires information indicating that the delivery item has been delivered to a predetermined base (for example, a delivery center closest to the user). In this case, the first acquisition unit 131 sends the acquired information to the transmission unit 132 . Also, the first acquisition unit 131 stores the acquired information in the delivery information storage unit 121 or the like.

(Regarding the transmission unit 132)
The transmission unit 132 transmits to the user a notification regarding the delivery item delivered to the predetermined base. For example, the transmission unit 132 transmits the notification to the user via a predetermined application such as a home delivery service application provided by the transaction control device 100 . Note that the transmission unit 132 may transmit the notification to the user using a function such as SMS, for example.

In addition, when notifying the user, the transmitting unit 132 may also transmit information about the delivery item delivered to the predetermined base. For example, the transmission unit 132 may transmit information such as the sender of the item to be delivered, the scheduled date and time of delivery of the item to be delivered, and the location to which the item is to be delivered. Specifically, the transmission unit 132 generates a notification describing the delivery information by embedding the information such as the sender in a predetermined fixed phrase file or the like.

In addition, the transmitting unit 132 may notify the user terminal 10 that has received the notification in such a manner that the user can reply with various requests. For example, the transmission unit 132 may notify the user in such a manner that the user can reply to change the scheduled delivery date and time, the location of the delivery destination, and the like.

In addition, the transmission unit 132 may transmit to the user a notification including information regarding a privilege given to the user when the user receives the delivery item at a predetermined base. As a result, the transmission unit 132 can motivate the user to positively receive the delivery item at the base.

(Regarding the second acquisition unit 133)
The second acquisition unit 133 acquires movement information, which is information about movement when the user moves to a predetermined base when receiving the delivery item related to the notification transmitted by the transmission unit 132 .

For example, the second acquisition unit 133 acquires, as the movement information, information related to means of transportation used by the user. More specifically, the second acquiring unit 133 acquires information regarding the use of at least one of taxis, rental cars, rental cycles, trains, buses, and other means of transportation as means of transportation. The means of transportation is not limited to those exemplified above, and may include means similar to the means of transportation exemplified above.

For example, the second acquisition unit 133 may acquire information about the means of transportation to be used from the user, or from the means of transportation device 30 corresponding to each means of transportation. Specifically, when the user uses the taxi dispatch application, the second acquisition unit 133 acquires information indicating that the user has used a taxi as a means of transportation based on the usage history. In addition, when the second acquisition unit 133 acquires from the user terminal 10 the information that the user has passed through the ticket gate (for example, when the user terminal 10 is used to process the payment of transportation expenses or to pass through the ticket gate), the user acquires information that the user has used public transportation such as a train.

In addition, the second acquisition unit 133 may acquire information regarding the use of a private car owned by the user as a means of transportation. For example, the second acquisition unit 133 acquires information about a private car that the user uses on a daily basis, based on information transmitted from the car navigation application that the user uses.

Also, the second acquisition unit 133 acquires the distance from the location where the user is located to a predetermined base as movement information. In this case, the location where the user is located indicates, for example, the location where the user is located when the user is notified and responds to the transaction control device 100 that the user is heading to the base to receive the delivery item.

For example, the second obtaining unit 133 identifies the point where the user is located by obtaining position information from the user terminal 10 at the timing of sending the notification or receiving the response from the user. Further, the second obtaining unit 133 derives a route from the location where the user is located to a predetermined base based on predetermined map information or the like, and obtains the distance of the derived route. It should be noted that the second acquisition unit 133 may acquire the distance from the point where the user is located to a predetermined base using a predetermined known technique, not limited to map information or the like. For example, the second acquisition unit 133 may acquire the distance from the point where the user is located to the predetermined base by inputting the location information of the user terminal 10 and the location information of the base into a predetermined search engine. .

Note that the second acquisition unit 133 may acquire location information indicating the location of the user's home, location information indicating the location of the place of work, etc., which may be the location of the delivery destination. For example, the second acquisition unit 133 refers to the user's delivery address and work place described in the delivery information, and obtains location information indicating the location of the user's home and location information indicating the location of the user's place of work. etc. may be obtained. Such position information may be used to derive route information and distance information when the user moves to the base.

Here, the second acquisition unit 133 may estimate the location information of the base location of the user by continuing to acquire the location information. For example, the second acquisition unit 133 may estimate, among the location information acquired from the user terminal 10, location information routinely acquired from midnight to early morning as location information indicating the user's home. Alternatively, the second acquisition unit 133 may estimate, among the location information acquired from the user terminal 10, the location information routinely acquired during the daytime on weekdays as the location information indicating the user's place of work. .

In addition, the second acquisition unit 133 may acquire the movement information when the receiving unit 134 receives a response to the effect that the user will receive the delivery item at the site, or acquire the movement information at an arbitrary timing. You may For example, even before the notification is sent to the user, the second acquisition unit 133 obtains the movement information (such as the location information of the user terminal 10) every time the user activates an application such as a home delivery service application or a taxi dispatch application. may be obtained.

Note that the second acquisition unit 133 may acquire movement information not only from the user terminal 10 but also from the transportation device 30 . For example, when the transportation device 30 is managed by a taxi company, the second acquisition unit 133 acquires operation information on taxis dispatched by the user and information on taxi fares from the transportation device 30 as movement information. good too. In this case, the transportation system device 30 identifies the taxi that the user has boarded based on the information that the user has requested taxi dispatch via the taxi dispatch application and the communication processing with the transaction control device 100 . Then, the transportation system device 30 transmits to the transaction control device 100 side various kinds of information such as operation information and fare for the specified taxi and information on the user's ride in the taxi.

(Regarding the receiving unit 134)
The receiving unit 134 receives various communications and responses. For example, the receiving unit 134 receives a response from the user terminal 10 to the effect that the user will receive the delivered item at the base.

The receiving unit 134 also receives a notification that the user has paid for the delivery item. Specifically, the receiving unit 134 receives a notification from the transportation device 30 that the user has performed payment processing for transportation expenses and the like.

Also, the receiving unit 134 may receive the notification via an application executed in the user terminal 10 owned by the user. For example, as shown in FIG. 1, according to a taxi dispatch application used by the user terminal 10, the user executes the taxi fare payment process via the application. In this case, the user terminal 10 performs payment processing for the transportation device 30 and transmits information (payment amount, etc.) regarding the payment to the transaction control device 100 . Then, the receiving unit 134 receives the information regarding the payment transmitted from the user terminal 10 .

(Regarding the calculator 135)
Based on the movement information acquired by the second acquisition unit 133, the calculation unit 135 calculates the cost borne by the user for receiving the delivery item at the predetermined base.

For example, the calculation unit 135 calculates the cost based on information regarding the means of transportation used by the user. The calculation unit 135 refers to the calculation condition storage unit 123 and calculates the cost based on the contents of the calculation as the cost set for each means of transportation.

Specifically, the calculation unit 135 calculates the cost based on the transportation expenses incurred by using the means of transportation, and the transportation expenses incurred for the user to receive the delivery item at a predetermined base. For example, when the means of transportation is a taxi, the calculator 135 calculates the cost based on the fare (taxi fare) incurred by using the taxi.

Note that the calculation unit 135 may calculate all of the amount of money such as transportation expenses paid by the user as the cost, or may calculate a part of the amount as the cost. For example, when the user uses a taxi and the position information at the time when the user responds to the notification, the position information of the initial destination, and the position information of the base are acquired, the calculation unit 135 , the cost is calculated based on these information. Specifically, the calculation unit 135 calculates both the fare when the user stops at the base in response to the notification and the fare when it is assumed that the user has gone straight to the original destination.

For example, the calculation unit 135 refers to the calculation condition storage unit 123, and when the means of transportation is a taxi, calculates the fare by a calculation method based on the traveling distance and the boarding time. In this case, the calculation unit 135 may inquire of the transportation system device 30 as necessary to acquire the method of calculating the fare, the set price of the fare, and the like. Then, the calculation unit 135 calculates the difference between the fare when the user stops at the base in response to the notification and the fare when it is assumed that the user goes straight to the original destination as the cost borne by the user. calculate.

In addition, when a private car owned by the user is used as a means of transportation, the calculation unit 135 calculates the fuel cost incurred by using the private car, which is incurred because the user receives the delivery item at a predetermined base. The cost may be calculated based on the fuel cost obtained. For example, the calculation unit 135 multiplies the distance from the position to the base when the user responds to the notification by the fuel cost per distance (specifically, the gasoline cost of a private car) at the time of calculation, so that the user Calculate the cost borne by

Moreover, the calculation unit 135 may calculate the cost using various calculation methods corresponding to the means of transportation. For example, when the means of transportation is a rental car or a rental cycle, the calculation unit 135 may calculate all or part of the rental fee as the cost. Further, the calculation unit 135 may calculate the cost of a rental car by taking into account fuel costs and the like.

Note that, when the distance from the location where the user is located to a predetermined base is acquired as movement information, the calculation unit 135 may calculate the cost based on the acquired distance. For example, in the acquired movement information, when the means of transportation, etc. is not clear, or when it is difficult to calculate transportation expenses, etc., the calculation unit 135 sets the distance between the user's position and the base to a predetermined value. The cost borne by the user may be calculated by a method such as multiplying by .

In this case, the calculator 135 may determine whether the distance satisfies a predetermined condition, and calculate the cost based on the determined result. For example, the calculation unit 135 calculates the current position of the user (for example, the position at which the user got into a taxi or the position at the time of responding to the notification), a base such as a home delivery center, and the user's destination (for example, the user's home). ), and the distance actually moved by the user is calculated. Further, the calculation unit 135 calculates a distance obtained by subtracting the distance traveled on the assumption that the user has moved from the current position to his home without stopping at the base from the actual distance traveled by the user. Then, when the calculated distance satisfies a predetermined condition, the calculator 135 calculates the cost borne by the user based on the calculated distance. In other words, the calculation unit 135 determines whether or not the distance from the point where the user is located to the predetermined base satisfies a predetermined condition, and calculates the cost based on the amount of distance determined to satisfy the predetermined condition. may be calculated.

In the above example, the calculator 135 may set various conditions. For example, an example of a condition is that the actual traveled distance of the user is 1.2 times or less than the traveled distance when it is assumed that the user has moved from the current position to the home without stopping at the base. is. The calculation unit 135 can adjust the distance used for cost calculation by setting a condition related to the amount of distance, so it is possible to avoid calculating an excessively high value as the cost borne by the user. . Alternatively, the condition may be that the distance obtained by subtracting the distance traveled from the current location to the home without stopping by the base from the actual distance traveled by the user is equal to or less than a predetermined value. . That is, when the movement of an excessively long distance is performed, the calculation unit 135 does not perform calculation using the entire distance of the movement, but calculates the cost using only the distance that satisfies the condition. You may make it Further, the calculation unit 135 may calculate the cost based on not only the distance but also the time required to move to the base. The calculation unit 135 may also set a predetermined condition for the required time in the same manner as for the distance described above, and may calculate the cost using only the amount of time that satisfies the condition. Further, the calculation unit 135 may calculate the cost based on not only the distance but also the time required to move to the base. Further, the calculation unit 135 may calculate the cost based on not only the distance but also the time required to move to the base.

Furthermore, the calculation unit 135 may include in the cost a predetermined fee that takes time for the user to stop by the base. Specifically, the calculation unit 135 calculates the cost that the user has spent to receive the delivered item, including the predetermined handling fee that the user has to pay, in addition to the actual cost such as the transportation cost and the fuel cost. do. The predetermined fee for user effort may be a fixed amount or a dynamic amount. For example, the calculation unit 135 may include a larger amount of commission in the cost as the distance from the point where the user is located to the predetermined base is longer.

Further, the calculation unit 135 may refer to the calculation condition storage unit 123 and calculate only the costs incurred under conditions that meet a predetermined condition as costs borne by the user. For example, when the user uses a taxi, the calculation unit 135 determines that ``the base where the user receives the delivery item is the base closest to his home'', ``the distance to the base is less than a predetermined distance'', The cost may be calculated based on a condition such as "the location information is acquired by interlocking with the application". Note that the conditions listed above are merely examples, and the calculation unit 135 may calculate the cost after setting various conditions.

The calculation unit 135 stores the calculated cost information in the transaction history storage unit 124 . In addition, the calculation unit 135 stores information in the calculation condition storage unit 123 or stores information in the calculation condition storage unit 123 when receiving input or update from the administrator of the transaction control device 100 or the transportation device 30, for example, regarding the calculation conditions. and update the information. Also, the calculation unit 135 sends the information regarding the calculated cost to the third acquisition unit 136 .

Note that the calculation unit 135 may perform the cost calculation process at any timing. For example, the calculation unit 135 may perform the cost calculation process upon receiving information from the delivery company device 50 indicating that the user has received the delivery item at the site. Alternatively, the calculation unit 135 may perform cost calculation processing when information indicating that the user has paid a taxi fare or the like has been received from the transportation device 30 .

Further, the calculation unit 135 may calculate the consideration paid by the delivery company to the transaction control device 100 based on the calculated cost. For example, the calculation unit 135 may calculate an amount obtained by adding a predetermined commission to the amount of the cost borne by the user as the consideration paid by the delivery company to the transaction control device 100 side.

(Regarding the third acquisition unit 136)
The third acquisition unit 136 acquires information about the cost borne by the user when receiving the delivery item delivered to the predetermined base. For example, the third acquisition unit 136 acquires the amount of money calculated by the calculation unit 135 as information about the cost borne by the user.

Here, the third acquisition unit 136 may acquire information other than the amount calculated by the calculation unit 135 as information related to the cost borne by the user. Specifically, the third acquisition unit 136 acquires, as the cost information, information on the transportation expenses of the transportation system used by the user when receiving the delivery item. For example, the third acquisition unit 136 may acquire from the user the transportation cost of the transportation system used by the user, and estimate the acquired transportation cost as the cost borne by the user.

More specifically, the third acquisition unit 136 may acquire information about the price of the taxi used by the user to receive the delivery item. In this case, the third acquisition unit 136 may acquire the taxi fare via the transportation device 30, or may acquire the taxi fare based on the user's self-declaration. Further, when the transportation device 30 and the taxi dispatch application in the user terminal 10 are linked, the third acquisition unit 136 may acquire information about the taxi fare via the application.

Note that the third acquisition unit 136 may acquire the total amount of the taxi fare paid by the user as the information regarding the cost, or may acquire a part of the amount as the information regarding the cost. Specifically, the third acquisition unit 136 acquires, as part of the amount of money, information related to the taxi fee incurred by the user visiting a predetermined base. That is, the third acquisition unit 136 may acquire only the amount incurred when the user visits the base as the cost borne by the user.

In addition, the third acquisition unit 136 acquires information about the transportation cost of the transportation system used by the user when receiving the delivered item, and it is presumed that this occurs when the user moves to the destination without stopping at the base. Information on transportation costs may be obtained. As described above, based on the function of the taxi dispatch application, the calculation unit 135 calculates the transportation cost when the user takes a taxi to the destination, It is possible to estimate the transportation cost of That is, the calculation unit 135 can calculate not only the transportation expenses when the user actually moves, but also the transportation expenses estimated to occur when the user moves to the destination without stopping at the base. Note that the calculation unit 135 may calculate transportation costs (for example, transportation costs for trains and buses) to the destination or base to which the user intends to move, based on, for example, a predetermined transfer guidance application or the like. The third acquisition unit 136 acquires the information regarding the transportation cost calculated by the calculation unit 135 in this way.

In addition, before the user moves to a predetermined base, the third acquisition unit 136 obtains, from the information about the transportation cost of the means of transportation that the user uses when receiving the delivery item, a You may obtain the amount after deducting the estimated transportation expenses that would occur if As described above, the calculation unit 135 can calculate the transportation cost to the destination or base specified by the user, based on the function of the taxi dispatch application, before the user actually moves. For this reason, the third acquisition unit 136 acquires information (for example, a specific amount of transportation expenses) regarding the transportation expenses of the means of transportation used by the user when receiving the delivery item before the user moves to a predetermined base. can do.

(Regarding transaction control unit 137)
Based on the cost information acquired by the third acquisition unit 136, the transaction control unit 137 executes transaction processing in which the user is paid for the receipt of the delivery item from the delivery company responsible for delivery of the delivery item.

Specifically, the transaction control unit 137 provides cash back to the user based on the consideration paid by the delivery company to the transaction control device 100, so that the payment for receiving the delivery item is paid from the delivery company to the user. Execute paid transaction processing.

For example, the transaction control unit 137 executes transaction processing when the reception unit 134 receives a notification that the user has paid for the delivery item. Specifically, the transaction control unit 137 executes transaction processing when a notification is received via an application (such as the taxi dispatch application described above) executed in the user terminal 10 owned by the user. In this case, the transaction control unit 137 notifies the user that the transaction process has been executed via the application. For example, the transaction control unit 137 notifies the user that the transaction process has been executed by transmitting the notification 77, notification 79, or the like shown in FIG.

For example, the transaction control unit 137 executes transaction processing in which all or part of the cost (for example, transportation expenses) acquired by the third acquisition unit 136 is paid to the user by the delivery company. In other words, the transaction control unit 137 can eliminate the disadvantage of the user moving to a base and receiving the delivery item by performing a transaction that returns the amount of money paid by the user.

Specifically, the transaction control unit 137 executes a transaction process in which all or part of the price of the taxi used by the user to receive the delivery item is paid from the delivery company to the user. In this case, the transaction control unit 137 does not treat the entire amount paid as a taxi fare as a cost, but instead handles all or part of the taxi fare generated by the user visiting a predetermined base as being sent from the delivery company to the user. may perform transaction processing paid for by More specifically, the transaction control unit 137 executes transaction processing such that the taxi fare spent by the user to go to the base is returned to the user.

In addition, the transaction control unit 137 calculates the amount obtained by subtracting the transportation expenses that are estimated to occur if the user moves to the destination without stopping at the base, from the transportation expenses that the user used when receiving the delivery item. Transaction processing may be performed in which the user is paid by the delivery company for an amount exceeding the amount. In this case, the transaction control unit 137 makes it possible for the user to go through a delivery base instead of going directly to the destination, so that the user can move at a substantially lower price. transactions can be controlled. Specifically, in consideration of the consideration returned by going through the delivery base, the user is substantially more profitable to go through the base than to go directly to the destination. can receive It should be noted that the transportation expenses and the like that are estimated to occur when the user moves to the destination without stopping at the base are calculated in advance by the calculation unit 135 and acquired by the third acquisition unit 136, as described above.

Furthermore, if the transaction control unit 137 receives a response from the user who has been notified of the amount acquired by the third acquisition unit 136 to the effect that the amount is accepted, the transaction control unit 137 receives a payment from the delivery company to the user for receiving the delivery item. may be executed to process transactions paid for. That is, the transmission unit 132 transmits to the user a notification containing information such as how much compensation is scheduled to be returned to the user. Then, when there is a history (log) that the user has responded to the effect that the amount has been accepted, the transaction control unit 137 executes the transaction process described above. Thereby, the transaction control unit 137 can execute transaction processing after the user is satisfied with the amount of consideration. Therefore, the transaction control unit 137 can motivate the user to more positively go to the base to pick up the delivery item.

Here, the transaction control unit 137 may execute transaction processing in which the delivery company pays the operator of the transportation facility the fee for the transportation facility used by the user when receiving the delivery item at a predetermined base. . For example, the transaction control unit 137 may execute transaction processing such that the delivery company pays a predetermined fee not only to the user who came to pick up the delivery item, but also to the taxi company or the like that transported the user. As a result, the transaction control unit 137 can reduce the time and effort required for delivery by the delivery company, and can also execute transaction processing that benefits transportation facilities such as taxi companies that have transported the user.

In addition to the transaction processing described above, the transaction control unit 137 may execute processing for giving a privilege to the user who has received the delivery item. For example, the transaction control unit 137 calculates the number of points that can be used for a predetermined service and the content of the coupon based on the amount of money to be cashed back to the user. Then, the transaction control unit 137 executes a process of giving points or coupons to the user along with the transaction process of giving cash back to the user.

The transaction control unit 137 stores the result of the executed transaction in the transaction history storage unit 124 . Note that the transaction control unit 137 may store detailed transaction information such as, for example, that a predetermined delivery company has caused non-payment. In addition, the transaction control unit 137 may store evaluation information for each delivery company or means of transportation in the transaction history storage unit 124 according to the transaction status.

[1-4. Configuration of User Terminal]
Next, the configuration of the user terminal 10 according to the first embodiment will be described using FIG. FIG. 9 is a diagram showing a configuration example of the user terminal 10 according to the first embodiment. As shown in FIG. 9 , the user terminal 10 has a communication section 11 , an input section 12 , a display section 13 , a detection section 14 , a storage section 15 and a control section 16 . In addition, the connection relationship of each processing unit of the user terminal 10 is not limited to the connection relationship shown in FIG. 9, and may be another connection relationship.

The communication unit 11 is connected to the network N by wire or wirelessly, and transmits and receives information to and from the transportation device 30 , the delivery company device 50 and the transaction control device 100 . For example, the communication unit 11 is implemented by a NIC or the like.

The input unit 12 is an input device that receives various operations from the user. For example, the input unit 12 is implemented by operation keys or the like provided on the user terminal 10 . The input unit 12 may also include an imaging device (such as a camera) for capturing an image and a sound collecting device (such as a microphone) for collecting sound.

The display unit 13 is a display device for displaying various information. For example, the display unit 13 is implemented by a liquid crystal display or the like. The display unit 13 displays a notification (message) transmitted from the transaction control device 100, for example. Note that when a touch panel is adopted for the user terminal 10, part of the input unit 12 and the display unit 13 are integrated.

The detection unit 14 detects various operations on the user terminal 10, environmental information around the user terminal 10, and the like. For example, the detection unit 14 is implemented by sensors and antennas that detect various types of information. Specifically, the detection unit 14 detects the communication status of equipment connected to the user terminal 10, the illuminance and noise around the user terminal 10, the physical movement of the user terminal 10, the position information of the user terminal 10, and the like. to detect.

For example, the detection unit 14 detects user operations based on information input to the input unit 12 . That is, the detection unit 14 detects that there is an input of an operation of touching the screen on the input unit 12, that there is an input of voice, and the like. Further, the detection unit 14 may detect that a predetermined application has been activated by the user. When such an application is an application that operates an imaging function (for example, a camera) in the user terminal 10, the detection unit 14 detects that the imaging function is used by the user. Further, the detection unit 14 may detect an operation such as moving the user terminal 10 itself based on data detected by an acceleration sensor, a gyro sensor, or the like provided in the user terminal 10 . For example, the detection unit 14 detects that the user terminal 10 is in the user's hand, or that the user is handling the user terminal 10 with one hand, based on data detected by a gyro sensor or the like.

Also, the detection unit 14 detects the current position of the user terminal 10 . Specifically, the detection unit 14 receives radio waves transmitted from GPS (Global Positioning System) satellites, and obtains position information (for example, latitude and longitude) indicating the current position of the user terminal 10 based on the received radio waves. get.

Note that the detection unit 14 may acquire position information by various methods other than GPS. For example, if the user terminal 10 has a function equivalent to that of a contactless IC card used at station ticket gates, shops, etc. (or if the user terminal 10 has a function of reading the history of the contactless IC card) case), the user terminal 10 records the information that the fare is paid at the station and the location of use. The detection unit 14 detects such information and acquires it as position information. Further, when the user terminal 10 communicates with a specific access point, the detection unit 14 may detect location information obtainable from the access point. Also, the position information may be acquired by an optical sensor, an infrared sensor, a magnetic sensor, or the like provided in the user terminal 10 .

Also, the detection unit 14 detects an external device connected to the user terminal 10 . For example, the detection unit 14 detects the external device based on exchange of communication packets with the external device, signals emitted by the external device, and the like. Specifically, the detection unit 14 detects radio waves such as Wifi (registered trademark) and Bluetooth (registered trademark) used by the external device. Further, the detection unit 14 may detect the type of connection with the external device when communication with the external device is established. For example, the detection unit 14 detects whether the external device is connected by wire or by wireless communication. Further, the detection unit 14 may detect a communication method or the like used in wireless communication. Further, the detection unit 14 may detect the external device based on information acquired by a radio wave sensor that detects radio waves emitted by the external device, an electromagnetic wave sensor that detects electromagnetic waves, or the like. An example of the external device is another device (another user terminal 10) used by the user who uses the user terminal 10, such as a wearable device or an installed IoT (Internet of Things) device.

Also, the detection unit 14 detects the environment in the user terminal 10 . The detection unit 14 uses various sensors and functions provided in the user terminal 10 to detect information about the environment. For example, the detection unit 14 may include a microphone that collects sounds around the user terminal 10, an illuminance sensor that detects the illuminance around the user terminal 10, an acceleration sensor that detects physical movement of the user terminal 10 (or gyro sensor, etc.), a humidity sensor that detects the humidity around the user terminal 10, a geomagnetic sensor that detects the magnetic field at the location of the user terminal 10, and the like. And the detection part 14 detects various information using various sensors. For example, the detection unit 14 detects the noise level around the user terminal 10, whether the illuminance around the user terminal 10 is suitable for imaging the user's iris, and the like. Furthermore, the detection unit 14 may detect surrounding environment information based on photographs or images taken by a camera.

Also, the user terminal 10 may acquire context information indicating the context of the user terminal 10 based on the information detected by the detection unit 14 . As described above, the user terminal 10 uses various built-in sensors to convert various physical quantities such as position, acceleration, temperature, gravity, rotation (angular velocity), illuminance, geomagnetism, pressure, proximity, humidity, and rotation vector into context information. to get as In addition, the user terminal 10 may use the built-in communication function to acquire the connection status with various devices (for example, information regarding the establishment of communication and the communication standard used) as context information. .

(Regarding storage unit 15)
The storage unit 15 stores various information. The storage unit 15 is realized by, for example, a semiconductor memory device such as a RAM or flash memory, or a storage device such as a hard disk or an optical disk. Storage unit 15 includes service information storage unit 151 .

The service information storage unit 151 stores, for example, information about services used by users. Specifically, the service information storage unit 151 stores the action history (log) in the service used by the user. For example, the service information storage unit 151 stores a log of sending a purchase request to a shopping site provided by a predetermined service server (web server, etc.). Further, the service information storage unit 151 may store the contents of order information and the like transmitted to a predetermined service server. For example, the service information storage unit 151 stores information specifying the delivery destination of the product ordered by the user. Such information is transmitted to the delivery company device 50 via, for example, a predetermined service server that has accepted the order.

The control unit 16 is a controller, and is implemented, for example, by executing various programs stored in a storage device inside the user terminal 10 using a RAM as a work area by means of a CPU, MPU, or the like. Also, the control unit 16 is a controller, and is realized by an integrated circuit such as ASIC or FPGA, for example.

The control unit 16 controls various processes performed in the user terminal 10 . As shown in FIG. 9, the control unit 16 has a receiving unit 161, an acquiring unit 162, and a transmitting unit 163, and implements or executes the information processing functions and actions described below.

The receiving unit 161 receives various information. For example, the receiving unit 161 receives information transmitted from the transportation device 30 or the transaction control device 100 . Further, the receiving unit 161 receives various information detected by the detecting unit 14 . The receiving unit 161 also receives delivery information notified from the transaction control device 100 .

The acquisition unit 162 acquires various types of information and data. For example, the acquisition unit 162 acquires a web page that the user desires to view by accessing a predetermined service server. Alternatively, the acquisition unit 162 may acquire a predetermined application provided by the transaction control device 100 via an application download site or the like. For example, the acquisition unit 162 acquires the taxi dispatch application, the home delivery service application, and the like shown in FIG.

The transmission unit 163 transmits various information. For example, when a user orders a product or the like in a service, the transmission unit 163 transmits order information to a predetermined service server. Also, the transmission unit 163 transmits information detected by the detection unit 14 to the transaction control device 100 . For example, the transmission unit 163 sends the location information of the user terminal 10 to the transaction control device 100 when a request is received from the transaction control device 100, at the timing when a predetermined application is started, or at predetermined time intervals (for example, every minute). Send to

[1-5. Processing procedure]
Next, the procedure of processing according to the first embodiment will be described with reference to FIGS. 10, 11 and 12. FIG. First, the procedure of calculation processing according to the first embodiment will be described with reference to FIG. FIG. 10 is a flowchart (1) showing a processing procedure according to the first embodiment.

As shown in FIG. 10, the transaction control device 100 determines whether or not information indicating that the delivery item has arrived at the base has been acquired (step S101). If the information indicating that the delivery item has arrived at the base has not been obtained (step S101; No), the transaction control device 100 waits until the information is obtained.

On the other hand, when the information indicating that the delivery item has arrived at the base is obtained (step S101; Yes), the transaction control device 100 transmits a notification regarding the delivery item to the user (step S102). After that, the transaction control device 100 determines whether or not it has received a response to the notification from the user (step S103). If no response to the notification has been received from the user (step S103; No), transaction control device 100 waits until it receives a response.

On the other hand, when receiving a response to the notification from the user (step S103; Yes), the transaction control device 100 continuously acquires the user's movement information (step S104). Note that the process of acquiring the movement information may be performed prior to step S104 (for example, from the time when the notification is sent to the user).

After that, the transaction control device 100 determines whether or not it has received information indicating that the user has received the delivery item at the base (step S105). When the information indicating that the user has received the delivery item has not been received at the base (step S105; No), the transaction control device 100 waits until the information is received.

On the other hand, when receiving information indicating that the user has received the delivery item at the base (step S105; Yes), the transaction control device 100 calculates the cost for receiving the delivery item (step S106). The transaction control device 100 then stores the calculated cost in the storage unit 120 (step S107). After that, transaction control device 100 waits until an event triggering the execution of the transaction (for example, receiving information indicating that the user has paid a taxi fare, etc.) occurs.

Next, a procedure of transaction control processing according to the embodiment will be described with reference to FIG. 11 . FIG. 11 is a flowchart (2) showing a processing procedure according to the first embodiment.

As shown in FIG. 11, the transaction control device 100 determines whether or not information has been received indicating that the user has paid for the delivery (step S201). If the information indicating that the user has paid the fee has not been received (step S201; No), the transaction control device 100 waits until the information is received.

On the other hand, if information indicating that the user has borne the cost is received (step S201; Yes), the transaction control device 100 calculates the amount of consideration paid by the delivery company based on the cost borne by the user, and the delivery company The amount of consideration to be paid is notified to the delivery company (step S202). Specifically, the transaction control device 100 transmits a notification indicating the amount of consideration to the delivery company device 50 .

After that, the transaction control device 100 accepts payment of consideration from the delivery company (step S203). For example, the transaction control device 100 accepts a transfer of the consideration amount from the delivery company device 50 to the transaction control device 100 in a predetermined settlement process. Subsequently, the transaction control device 100 returns the price and gives a privilege to the user (step S204).

Next, the flow of processing in the transaction control system 1 will be described using FIG. FIG. 12 is a sequence diagram illustrating a processing procedure according to the first embodiment;

First, the delivery company device 50 notifies the transaction control device 100 that the delivery item has arrived (step S301). The transaction control device 100 transmits a notification including a request for receiving the delivery item to the user terminal 10 (step S302). The user terminal 10 responds to the request according to the user's operation (step S303).

At this time, when the transaction control device 100 refers to the fact that the user is using a taxi via a taxi dispatch application or the like, for example, the transaction control device 100 sends the transportation device 30 (corresponding to the taxi company in the example of FIG. 12) movement information may be requested (step S304). Transportation device 30 transmits the requested movement information to transaction control device 100 (step S305). The user terminal 10 also transmits movement information to the transaction control device 100 (step S306). It should be noted that either step S305 or step S306 may be performed first, or may be performed at the same time.

The transaction control device 100 calculates the cost borne by the user based on the acquired movement information (step S307). After that, the user terminal 10 performs a fare payment process to the transportation device 30 (step S308). The transportation device 30 notifies the transaction control device 100 that the payment has been made by the user (step S309). Note that the process of step S309 may be performed by the user terminal 10 .

The transaction control device 100 calculates the consideration for receiving the delivered item with the process of step S309 as a trigger (step S310). Then, the transaction control device 100 notifies the delivery company device 50 of the amount of consideration for receiving the delivered item (step S311). The delivery company device 50 executes payment processing for the notified amount (step S312). Subsequently, the transaction control device 100 executes processing for returning the consideration to the user terminal 10 (step S313).

[1-6. Variation of processing]
The transaction control process described above may be implemented in various different forms other than the above embodiment. So, below, the variation of the transaction control process which concerns on 1st Embodiment is demonstrated.

[1-6-1. Calculation processing according to the request of the delivery company]
The transaction control device 100 may acquire information regarding the degree to which the delivery company desires the user to pick up the delivered item at a predetermined location. Further, the transaction control device 100 may calculate the cost based on the degree requested by the delivery company.

For example, at a base such as a home delivery center, there is a shortage of personnel engaged in delivery and a lack of space to store the delivered items, so it is strongly requested that users receive the delivered items. situations can occur. At this time, the delivery company device 50 may notify the transaction control device 100 of the degree of request for the user to receive the delivery item.

Then, when the transaction control device 100 acquires the degree requested by the delivery company, the transaction control device 100 may perform predetermined adjustment processing, for example, in the calculation processing, based on the degree. Specifically, the transaction control device 100 may calculate a higher amount of cost borne by the user as the degree is higher. As a result, the transaction control device 100 can calculate the amount of consideration paid by the delivery company and the amount returned to the user at a high value.

That is, when the delivery company's request for the user to come to the base to pick up the delivery item is fulfilled, the transaction control device 100 can perform the calculation process in response to the request. As a result, the transaction control device 100 can more generously reward the user for coming to pick up the delivery item, and thus strongly motivate the user to voluntarily receive the delivery item. In addition, the transaction control device 100 can meet the demands of delivery companies.

In this case, the transaction control device 100 may include, in the notification to be sent to the user, a content that prompts the user to act, such as "If you come pick up the item to be delivered now, you will receive a special bonus!"

[1-6-2. Calculation processing according to the number of receptions, etc.]
Moreover, the transaction control device 100 may perform a predetermined adjustment process in the calculation process according to the number of times the user receives the money at the base. For example, the transaction control device 100 acquires information related to the number of times the user has received delivery items at a predetermined base or the rate at which delivery items have been received at a predetermined base. Then, the transaction control device 100 may calculate the cost based on the number of times the user has received delivery items at a predetermined base or information on the percentage of delivery items received at a predetermined base.

Specifically, the transaction control device 100 may perform a calculation process of adding a predetermined amount to the calculated cost for users who frequently come to the base to pick up the goods. As a result, the transaction control device 100 can receive a higher return for the user who visits the site more often to receive the delivered items, and thus can strongly motivate the user to voluntarily receive the delivered items. .

In addition, the transaction control device 100 acquires information on the number or frequency of delivery items received by the user at a prescribed base in a prescribed period, and the consideration adjusted based on the information on the number or frequency is sent from the delivery company to the user. Transactions may be processed that are paid for. Specifically, the transaction control device 100 controls to perform adjustment processing such as increasing the amount of consideration or giving more preferential benefits to users who frequently visit the base to receive You may Thereby, the transaction control device 100 can give the user a motivation to voluntarily receive the delivery item.

[1-6-3. Calculation process based on movement information of related parties]
Moreover, the transaction control device 100 may perform a process of returning the burden spent on the movement when not only the user himself/herself but also related persons such as the user's family and friends receive the delivered goods.

For example, the transaction control device 100 acquires the movement information about the related person when the related person of the user to whom the notification is sent receives the delivery item addressed to the user at a predetermined base. The transaction control device 100 also calculates the cost based on the movement information regarding the parties concerned.

For example, a user who receives a notification of a request to receive a delivery item transmits a request to the transaction control device 100 to transfer the notification to a terminal owned by a person concerned. Then, the person concerned who has received the notification transferred from the transaction control device 100 stops at the base instead of the user and receives the delivery item. In this case, the transaction control device 100 acquires the movement information related to the concerned person from the concerned person's terminal or the transportation device 30 . Then, the transaction control device 100 calculates the costs borne by the parties based on the movement information of the parties. Further, the transaction control device 100 executes transaction processing in which the delivery company pays the user a consideration for receiving the delivered item based on the calculated cost. Note that the transaction control device 100 may execute transaction processing in which the delivery company pays the relevant parties.

In this way, the transaction control device 100 is not limited to the case where the user himself/herself receives the delivery item, but also when the user's family members, friends, or related parties receive the delivery item, the transaction control apparatus 100 performs processing such that consideration and benefits are given. may be performed. Thereby, the transaction control device 100 can motivate the user to receive the delivery item at the base.

[1-6-4. Target of transaction processing]
The transaction control device 100 may control not only transactions in which consideration is returned from the delivery company to the user, but also transactions in which consideration is returned from the delivery company to transportation facilities.

For example, the transaction control device 100 executes a transaction process in which the delivery company pays the operator of the transportation facility the commission for the transportation facility used by the user when receiving the delivery item at a predetermined base.

As a result, the transportation side can receive from the delivery company the fee for the time and effort required to stop by the base. In addition, according to the transaction control device 100, since the transportation side is motivated to actively receive the delivery items, the number of deliveries performed by the delivery company can be reduced, and the burden of delivery can be reduced. can.

[1-7. effect〕
As described above, the transaction control device 100 according to the first embodiment has the transmission section 132, the second acquisition section 133, and the calculation section 135. The transmission unit 132 transmits to the user a notification regarding the delivery item delivered to the predetermined base. The second acquisition unit 133 acquires movement information, which is information about movement when the user moves to a predetermined base when receiving the delivery item related to the notification transmitted by the transmission unit 132 . Based on the movement information acquired by the second acquisition unit 133, the calculation unit 135 calculates the cost borne by the user for receiving the delivery item at the predetermined base.

As described above, the transaction control device 100 according to the first embodiment calculates the cost based on the movement information when the user moves to a predetermined base when receiving a delivery item, so the burden of movement can be accurately calculated. can be calculated to In other words, the transaction control device 100 can eliminate the burden of receiving the delivery item by calculating the amount corresponding to the trouble of receiving the delivery item at the base. Thereby, the transaction control device 100 can give the user a motivation to voluntarily receive the delivery item.

In addition, the second acquisition unit 133 acquires, as the movement information, information regarding the means of transportation used by the user. The calculator 135 calculates the cost based on the means of transportation.

In this way, the transaction control device 100 according to the first embodiment calculates the cost according to the user's means of transportation. As a result, the transaction control device 100 can perform accurate cost calculation processing in line with the actual situation.

In addition, the second acquisition unit 133 acquires information regarding the use of at least one of taxis, rental cars, rental cycles, trains, and buses as means of transportation. The calculation unit 135 calculates the cost based on the transportation expenses incurred by using the means of transportation, which are incurred for the user to receive the delivery item at a predetermined base.

In this way, the transaction control device 100 according to the first embodiment performs cost calculation based on calculation methods according to various means of transportation. As a result, the transaction control device 100 can perform accurate cost calculation processing in line with the actual situation.

In addition, the second acquisition unit 133 acquires information regarding the use of a private car owned by the user as a means of transportation. The calculation unit 135 calculates the cost based on the fuel cost incurred by the use of the private car, which is the fuel cost incurred by the user to receive the delivery item at a predetermined base.

In this way, the transaction control device 100 according to the first embodiment performs calculation processing based on fuel costs and the like even for means of transportation that do not generate explicit transportation costs, such as privately-owned vehicles. cost calculation processing can be performed.

Also, the second acquisition unit 133 acquires the distance from the location where the user is located to a predetermined base as movement information. The calculator 135 calculates the cost based on the distance acquired by the second acquirer 133 .

In this way, the transaction control device 100 according to the first embodiment can accurately calculate the actual cost incurred by the user in moving by performing the calculation process according to the distance.

The second acquisition unit 133 also acquires information about the degree to which the delivery company requests that the user receive the delivery item at a predetermined base. The calculation unit 135 calculates the cost based on the degree requested by the delivery company.

In this manner, the transaction control device 100 according to the first embodiment may perform calculations using the degree of demand from the delivery company as a factor. As a result, the transaction control device 100 can perform calculation processing in line with the circumstances of the delivery company, and therefore can perform calculation processing in consideration of the balance between supply and demand.

Further, the calculation unit 135 determines whether or not the distance from the location where the user is located to the predetermined base satisfies a predetermined condition, and calculates the cost based on the amount of distance determined to satisfy the predetermined condition. calculate.

In this manner, the transaction control device 100 according to the first embodiment may determine the condition regarding the distance used for cost calculation, and perform calculation processing based on the determination result. As a result, the transaction control device 100 can accurately control the transaction so as not to pay the user an excessively high consideration.

In addition, the second acquisition unit 133 acquires information on the number of times the user has received delivery items at a predetermined base or the rate at which delivery items have been received at a predetermined base. The calculation unit 135 calculates the cost based on information on the number of times the user has received delivery items at a predetermined base or the rate of receiving delivery items at a predetermined base.

Thus, the transaction control device 100 according to the first embodiment may perform calculation processing adjusted based on the user's action history. As a result, the transaction control device 100 can perform cost calculation in which the user who tends to receive the delivery item is given preferential treatment, so that the user can be strongly motivated to receive the delivery item at the base.

In addition, the second acquisition unit 133 acquires movement information about the related person when the related person of the user to whom the notification is sent receives the delivery item addressed to the user at a predetermined base. The calculation unit 135 calculates the cost based on the movement information regarding the person concerned.

In this manner, the transaction control device 100 according to the first embodiment may perform calculation processing based on the actions of parties other than the user. As a result, the transaction control device 100 can promote the receipt of the delivery item at the base even if the user himself/herself cannot visit the base, thereby reducing the labor of the delivery company. can be made

The transaction control device 100 according to the first embodiment also has a third acquisition unit 136 and a transaction control unit 137 . The third acquisition unit 136 acquires, when the user receives a delivery item delivered to a predetermined base, information about the cost borne by the user when receiving the delivery item. Based on the cost information acquired by the third acquisition unit 136, the transaction control unit 137 executes transaction processing in which the user is paid for receiving the delivery item from the delivery company responsible for delivering the delivery item. .

In this manner, the transaction control device 100 according to the first embodiment executes transaction processing such that the delivery company returns the user's cost based on the cost borne by the user. In other words, the transaction control device 100 performs transaction processing such that a user who has taken the trouble of receiving a delivery item at a base receives an amount corresponding to the trouble. As a result, the transaction control device 100 can relieve the user of the burden of receiving the delivered item, and as a result, can motivate the user to voluntarily receive the delivered item.

Moreover, the transaction control device 100 according to the first embodiment further includes a receiving unit 134 that receives notification that the user has paid for the delivery item. The transaction control unit 137 executes transaction processing when the reception unit 134 receives the notification.

In this way, the transaction control device 100 according to the first embodiment executes transaction processing when the user bears the cost, thereby making it possible to quickly return the cost to the user. can.

Also, the receiving unit 134 receives the notification via an application executed in the terminal device (user terminal 10) owned by the user. The transaction control unit 137 notifies the user that the transaction process has been executed via the application.

In this way, the transaction control device 100 according to the first embodiment notifies the user of the transaction processing via the application, thereby allowing the user to perform the transaction without feeling the trouble of the procedure or the complicated processing of the transaction. Processing can be performed. In other words, the transaction control device 100 can provide processing with high usability because it is possible to return the price without bothering the user.

In addition, the third acquisition unit 136 acquires, as information on costs, information on the transportation costs of the means of transportation used by the user when receiving the delivery item. The transaction control unit 137 executes transaction processing in which all or part of the transportation expenses acquired by the third acquisition unit 136 are paid from the delivery company to the user.

In this manner, the transaction control device 100 according to the first embodiment executes transaction processing such that the transportation expenses borne by the user are paid to the user by the delivery company. As a result, the transaction control device 100 reduces the user's burden related to receiving the delivered item, so that it is possible to promote the receipt of the delivered item at the base.

The third acquisition unit 136 also acquires information about the price of the taxi used by the user to receive the delivery item. The transaction control unit 137 executes transaction processing in which all or part of the taxi charge is paid from the delivery company to the user.

In this way, the transaction control device 100 according to the first embodiment executes transaction processing in which the taxi fare used by the user is refunded, thereby allowing the user to receive the delivery item while using the taxi. It can encourage action. As a result, the transaction control device 100 can reduce the number of deliveries by the delivery company and reduce the labor of delivery.

Also, the third acquisition unit 136 acquires information on the taxi fare generated by the user visiting a predetermined base. The transaction control unit 137 executes transaction processing in which all or part of the taxi fare generated by the user visiting a predetermined base is paid by the delivery company to the user.

In this manner, the transaction control device 100 according to the first embodiment executes transaction processing in which the delivery company bears the taxi fare for movement related to receiving the delivery item. As a result, the transaction control device 100 can reduce the labor of the delivery company while suppressing the transaction amount so that the delivery company does not bear the user's transportation fee excessively.

In addition, the third acquisition unit 136 acquires information about the transportation cost of the transportation system used by the user when receiving the delivery item, and also acquires information about the transportation cost estimated to occur when the user moves to the destination without stopping at the base. Get information about expenses. The transaction control unit 137 determines the amount exceeding the amount obtained by deducting the transportation expenses estimated to be incurred when the user moves to the destination without stopping at the base from the transportation expenses of the transportation system used by the user when receiving the delivery item. is paid by the delivery company to the user.

In this way, the transaction control device 100 according to the first embodiment executes transaction processing that returns an amount that is substantially more advantageous to the user via the base. Thereby, the transaction control device 100 can improve the motivation of the user who is going to stop by the base.

In addition, before the user moves to a predetermined base, the third acquisition unit 136 determines whether the user has moved to the destination without stopping at the base, based on the information on the transportation cost of the transportation system that the user uses when receiving the delivery item. Get the amount after deducting the estimated transportation cost in the case. When the transaction control unit 137 receives a response from the user who has been notified of the amount acquired by the third acquisition unit 136 to the effect that the amount is accepted, the transaction control unit 137 receives payment from the delivery company to the user for receiving the delivery item. to process transactions paid for by

In this way, the transaction control device 100 according to the first embodiment may execute transaction processing after notifying the user of the price to be returned before the user moves. As a result, the transaction control device 100 can execute the transaction processing after the user is satisfied with the amount, and thus can provide the transaction with high satisfaction to the user.

In addition, the transaction control unit 137 executes transaction processing in which the delivery company pays the operator of the transportation facility the fee for the transportation facility used by the user when receiving the delivery item at a predetermined base.

In this way, the transaction control device 100 according to the first embodiment may execute a transaction in which the delivery company pays a commission to the transportation facility as compensation for reducing the time and effort of delivery. As a result, the transaction control device 100 can prompt transportation facilities to take action to reduce the time and effort required for delivery, thereby leading to a situation in which not only the delivery company but also the transportation facilities cooperate to reduce the time and effort for delivery. can be done.

In addition, when a related party of the user to whom the notification is sent receives a delivery item addressed to the user at a predetermined base, the third acquisition unit 136 provides information about the cost borne by the related party when receiving the delivery item. to get The transaction control unit 137 executes transaction processing in which the delivery company pays the user for the receipt of the delivered item based on the information about the costs borne by the parties concerned.

In this manner, the transaction control device 100 according to the first embodiment may perform transaction processing related to return of consideration based on the actions of parties other than the user. As a result, the transaction control device 100 can promote the receipt of the delivery item at the base even if the user himself/herself cannot visit the base, thereby reducing the labor of the delivery company. can be made

Also, the third acquisition unit 136 acquires information about the number of times or frequency that the user has received delivery items at a predetermined base during a predetermined period. The transaction control unit 137 executes transaction processing in which the delivery company pays the user a consideration adjusted based on information on the number or frequency of delivery items received by the user at a predetermined base during a predetermined period.

As described above, the transaction control apparatus 100 according to the first embodiment performs adjustment processing so that users who tend to receive delivery items at bases more frequently receive preferential consideration and benefits. The user can be motivated to voluntarily accept the item.

[2. Second Embodiment]
[2-1. Example of Transaction Control Processing According to Second Embodiment]
Next, an example of transaction control processing according to the second embodiment will be described. In the transaction control process according to the first embodiment, the example in which the transaction control device 100 transmits a notification to the user when the delivery item arrives at the base has been described. The transaction control device 200 according to the second embodiment determines the timing of sending a notice to the user based on the information on the delivery item and the information on the user, and sends the notice to the user at a more appropriate timing. . Specifically, the transaction control device 200 acquires information on the delivery item to be delivered to a predetermined base and information on the user who is the recipient of the delivery item, and based on the acquired information, determines the timing of sending a notification requesting the user to receive the delivered item. Such processing will be described with reference to FIGS. 13 and 14. FIG.

First, with reference to FIG. 13, the flow of an example of transaction control processing according to the second embodiment will be described. FIG. 13 is a diagram illustrating an example of transaction control processing according to the second embodiment. FIG. 13 shows an example in which the transaction control device 200 according to the second embodiment performs processing for determining the timing of transmitting a notification of a request for receiving a delivery product to the user. In addition, in the description of the second embodiment, the description of the processing and configuration common to those of the first embodiment will be omitted.

As shown in FIG. 13, the delivery company device 50 transmits to the transaction control device 200 information on the delivery item to be delivered to a predetermined base (step S41). It should be noted that the delivery items to be delivered to the predetermined base include not only the delivery items that have already arrived at the base, but also the delivery items that are scheduled to arrive at the base in the future. In other words, the delivery company device 50 may transmit to the transaction control device 200 information regarding the delivery item, including schedule information indicating the arrival schedule of the delivery item at the base. In addition, the user terminal 10 owned by the user U01, who is the delivery destination of the item to be delivered, transmits the user's movement information including the fact that the user is traveling by taxi and the current position information (step S42).

Based on the acquired information, the transaction control device 200 determines whether or not to send a notification of a request to receive the delivered item to the user U01. Specifically, based on the acquired information, the transaction control device 200 determines the timing of transmitting the notification of the request for receiving the delivered item to the user U01 (step S43).

Although the details will be described later, the transaction control device 200 determines the timing when it is assumed that the user U01 is likely to respond to the notification requesting that the user U01 receive the delivery item at the base, and determines Send notifications based on results. Alternatively, the transaction control device 200 may determine the timing of sending the notification according to the degree to which the delivery company requests that the user U01 receive the delivery item. If the transaction control device 200 determines that the timing for transmitting the notification has not come based on the acquired information, it determines not to transmit the notification to the user U01 at this time.

For example, the transaction control device 200 determines to transmit the notification at a timing when the base home delivery center and the user's current location are within a predetermined range. Alternatively, the transaction control device 200 may determine to send the notification at a timing when the user is in an environment where it is easy to carry the item to be delivered, such as when the user is traveling by private car or by taxi.

Further, the transaction control device 200 may determine the timing of sending the notification based on the status of the home delivery center, which is the base, as the information regarding the delivery item. For example, the transaction control device 200 sends a notification when there is a shortage of space for storing delivery items at the home delivery center, or when there are too many delivery items and there is not enough delivery staff. Determine when it is time to do so. Alternatively, the transaction control device 200 is relatively inefficient when delivering to the home of the user U01 on the route that the delivery company intends to deliver. When the home is located in the opposite direction to other delivery destinations), it is determined to send the notification.

After the process of step S43, the transaction control device 200 transmits a request to receive the delivery item to the user terminal 10 when determining that it is time to transmit the notification to the user U01 (step S44). The user U01 responds to the request to receive the delivered item (step S45). Then, the user U01 moves to the home delivery center, which is the base, to receive the delivered item (step S46). Since the processing after step S46 is the same as in the first embodiment, the description is omitted.

Next, with reference to FIG. 14, the flow of transaction control processing according to the second embodiment described in FIG. FIG. 14 is a diagram illustrating an example of transaction control processing according to the second embodiment. FIG. 14 shows an example in which the user terminal 10 displays information related to the request for receiving the delivered item notified from the transaction control device 200 .

The transaction control device 200 notifies a request to receive the delivered item at a predetermined timing (step S51). As described with reference to FIG. 13, the transaction control device 200 responds to the notification at a timing when it is assumed that the user U01 is likely to respond, and according to the degree to which the delivery company requests that the user U01 receive the delivery item. Send notifications in time. In the example of FIG. 14, the transaction control device 200 transmits a notification at the timing when the user U01 activates the taxi dispatch application and requests the dispatch of a taxi with his home as the destination. It is assumed that the transaction control device 200 has previously obtained from the delivery company device 50 information regarding the delivered item that the delivered item addressed to the user U01 is stored at the home delivery center.

As shown in FIG. 14, the user terminal 10 displays the notification transmitted from the transaction control device 200 on the screen. In the example shown in FIG. 14, the user terminal 10 says, "You can pick up your parcel on the way to your destination. Would you like to come pick it up? If you come to pick it up, A privilege will be given!" is displayed on the screen.

After viewing the notice 81 displayed on the user terminal 10, the user U01 responds to the transaction control device 200 to the effect that the delivery center will receive the delivered item (step S52). For example, the user U01 responds to the transaction control device 200 by pressing the display button 82 with the content "receive at the home delivery center" with the finger 90 to receive the delivery at the home delivery center. When the user U01 responds that the home delivery center does not receive the delivery item, the user U01 presses the display button 83 with the content "Delivery to Home" with the finger 90. FIG.

In addition, the transaction control device 200 may notify the user U01 of information indicating a route to be taken to the home delivery center. For example, the transaction control device 200 uses the map information to transmit the route information for the user U01 to go to the home delivery center and go to the initial destination. Specifically, the transaction control device 200 transmits map information visually indicating the route to the user terminal 10, like the notification 85 shown in FIG. The user terminal 10 displays the notification 85 on the screen so that the user U01 can visually recognize it. The user U01 presses the display button 84 when accepting the route shown in the notification 85 .

The user terminal 10 moves along with the movement of the user U01 and continuously transmits movement information to the transaction control device 200 . Subsequent processing is the same as in the first embodiment. Specifically, step S53 shown in FIG. 14 corresponds to step S33 shown in FIG. 2, and step S54 shown in FIG. 14 corresponds to step S34 shown in FIG. 14 corresponds to the notification 77 shown in FIG. 2, and the notification 87 shown in FIG. 14 corresponds to the notification 79 shown in FIG.

As described above with reference to FIGS. 13 and 14, the transaction control device 200 according to the second embodiment is information on the delivery item to be delivered to a predetermined base and the recipient of the delivery item. Acquire information about the user U01. Then, based on the acquired information, the transaction control device 200 determines whether or not to transmit a notification requesting the user U01 to receive the delivered item at a predetermined base. Furthermore, transaction control device 200 transmits to user U01, based on the determination result, a notification containing information about a privilege given to user U01 when the delivery item is received at a predetermined base.

In this way, the transaction control device 200 according to the second embodiment determines whether or not to transmit a notification, and when notifying the user U01, the load on the user U01 to receive the delivery item is reduced. It determines the timing when it is assumed that it will be delivered, the timing when the delivery company wants the user U01 to come to pick up the delivery item, and the like, and notifies based on the determination result. That is, the transaction control device 200 notifies the user U01 based on criteria such as whether the user U01 is in an environment where it is easy for the user U01 to receive the delivered item, or whether the user U01 is willing to receive the delivered item. is transmitted. The transaction control device 200 transmits a notification at a timing based on the determination result, thereby motivating the user to voluntarily receive the delivery item, and at the same time, sending the notification in response to the delivery company's request. can be processed.

[2-2. Configuration of Transaction Control Device]
Next, using FIG. 15, the configuration of the transaction control device 200 according to the second embodiment will be described. FIG. 15 is a diagram showing a configuration example of the transaction control device 200 according to the second embodiment. As shown in FIG. 15 , the transaction control device 200 has a control section 230 further provided with a determination section 238 compared to the transaction control device 100 . Processing of each processing unit that is different from the first embodiment will be described below.

(Regarding the first acquisition unit 131)
In the second embodiment, the first acquisition unit 131 acquires information about a delivery item to be delivered to a predetermined base and information about a user who is the recipient of the delivery item.

For example, the first acquisition unit 131 acquires information about the date and time when the item to be delivered is delivered to the user from a predetermined base. Further, the first acquisition unit 131 obtains from the delivery company device 50 information about the scheduled delivery date and time of each item to be delivered, information about the delivery destination, and information about the delivery such as which delivery item is scheduled to be delivered together with which delivery item. may be obtained.

Also, the first acquisition unit 131 acquires from the delivery company device 50 information about the amount of goods stored at a predetermined base. For example, the first acquisition unit 131 acquires a specific numerical value such as how much more delivery items are stored at a predetermined site, the share of delivery items at the site, and the like. Furthermore, the first acquisition unit 131 may acquire information regarding delivery, such as delivery items exceeding the storage capacity being delivered to the base in future deliveries. In other words, the first acquisition unit 131 acquires various types of information related to the delivery item capacity at the base.

In addition, the first acquisition unit 131 acquires information about the route when the item to be delivered is delivered to the delivery destination. For example, the first acquisition unit 131 acquires information about the route for delivery of the delivery item to the delivery destination based on the relationship between the location information corresponding to the location of the delivery destination and the location information of the base. . Furthermore, the first acquisition unit 131 may acquire information regarding routes for delivering a plurality of delivery items to delivery destinations for items to be delivered at the same time.

In addition, the first acquisition unit 131 acquires the location information of the user as information related to the user who is the recipient of the delivery item. Further, based on the acquired position information, the first acquisition unit 131 may acquire information regarding the distance between the user and the base, the route the user takes to reach the base, and the like.

Also, the first acquisition unit 131 may acquire the means of transportation of the user. For example, the first acquisition unit 131 acquires information indicating whether or not the user is in a car. For example, the first acquisition unit 131 acquires information indicating that the user is riding in a taxi or that the user is riding in a private car.

The first acquisition unit 131 acquires information indicating whether or not the user is in a car based on the map application, car navigation application, or taxi dispatch application used by the user, for example. Specifically, the first acquisition unit 131 acquires the user's moving speed, route, location information, etc. from the car navigation application running on the user terminal 10, and based on the acquired information, Deriving information indicating the situation that the user is in the car. In addition, the first acquisition unit 131 may acquire, via the transportation device 30, information indicating that the user is in a taxi.

Furthermore, the first acquisition unit 131 may acquire the distance or route when the user stops at a predetermined base based on the map application, car navigation application, or taxi dispatch application used by the user. For example, the first acquisition unit 131 uses map information or the like to create a route from the current position to the initial destination assuming that the user stops at a base. Then, the first acquisition unit 131 acquires information such as the created route and the distance that increases with respect to the initial route when it is assumed that the user stops at a predetermined base. The first acquisition unit 131 stores the acquired information in the storage unit 120 as appropriate.

(Regarding the determination unit 238)
Based on the information acquired by the first acquisition unit 131, the determination unit 238 determines whether or not to transmit a notification requesting that the user receive the delivered item at a predetermined base. Also, the determination unit 238 determines the timing of transmitting the notification based on the information acquired by the first acquisition unit 131 .

For example, the determination unit 238 determines whether or not to send a notification based on the date and time when the delivery item is delivered to the user from a predetermined base. If the number of deliveries before delivery to the base continues to increase, the capacity of the base will be squeezed. For this reason, it is desirable for the delivery company that the user comes to pick up the delivery item for which the scheduled delivery date and time is set first. For this reason, the determining unit 238 detects that there is a delivery item for which a predetermined period (for example, two days) is provided before the scheduled date and time of delivery to the user after the delivery item arrives at the base. , may determine to send a notification to the user. It should be noted that the determination unit 238 determines that when the date and time when the delivery item is delivered to the user is approaching (for example, within 6 hours), the user coming to receive the delivery item and the delivery item may be mistaken for each other. Therefore, it may be determined not to send the notification to the user.

Also, the determination unit 238 determines whether or not to send a notification based on the information about the physical quantity stored at the predetermined base. For example, the determination unit 238 may determine to send a notification to the user at the timing when it is estimated that the predetermined site will exceed the storage capacity of the delivery item. In this case, the determination unit 238 may determine whether or not to send a notification to the user based on information about the capacity at the base, which is transmitted from the delivery company device 50 . Note that the determination unit 238 may determine that the notification is not to be sent to the user, for example, when there is enough space to store the delivery item at the site.

Also, the determination unit 238 determines whether or not to send a notification based on information regarding the route for delivery of the item to be delivered to the delivery destination. For example, for a delivery company, if a delivery destination is located beyond a predetermined range from other delivery destinations on the delivery route of the delivery item, the delivery efficiency will be poor. For this reason, the determination unit 238 notifies the user, who is the delivery destination of the delivery item, at the timing of acquiring the information that the delivery destination is located at a position farther than a predetermined range from other delivery destinations, for example. may be determined to be transmitted.

Also, the determination unit 238 determines whether or not to transmit a notification based on the relationship between the position indicated by the user's position information and the distance or route to the predetermined base. For example, the determination unit 238 may determine to transmit a notification to the user at the timing when it is determined that the user is located within a predetermined range from the distance to the base based on the user's location information. good. Alternatively, the determination unit 238 determines that the base is located on the route based on the route that the user can take, or that the base is within a predetermined range (for example, within several tens of meters) from a specific position on the route. It may be determined to send a notification to the user at the timing.

Also, the determination unit 238 determines whether or not to transmit a notification based on the information indicating whether or not the user is in the vehicle. For example, the determination unit 238 may determine to transmit a notification to the user at the timing when information indicating that the user is in a car is acquired.

Furthermore, when the determination unit 238 acquires the distance or route for the user to drop by at a predetermined base based on the use of the map application, the car navigation application, or the taxi dispatch application used by the user, the distance or the route Based on this, it may be determined whether or not the cost borne by the user when visiting a predetermined base exceeds a predetermined threshold. Specifically, the determining unit 238 determines whether or not the difference between the future route information of the taxi and the route information for when the user stops by the base exceeds a predetermined amount. determine whether Then, if the determination unit 238 determines that the fare does not exceed the predetermined amount compared to the case of going straight to the original destination even if the determination unit 238 stops at the base, it transmits a notification to the user. may In other words, the determination unit 238 determines not to notify the user when an excessive cost burden is incurred by stopping by the base, and when an excessive cost burden is not generated by stopping by the base. is determined to notify the user.

[2-3. Processing procedure]
Next, the procedure of processing according to the second embodiment will be described with reference to FIG. FIG. 16 is a flow chart showing a processing procedure according to the second embodiment.

As shown in FIG. 16, the transaction control device 200 determines whether or not information indicating that the delivery item has arrived at the base has been acquired (step S401). If the information indicating that the delivery item has arrived at the base has not been obtained (step S401; No), the transaction control device 200 waits until it is obtained.

On the other hand, when the information indicating that the delivery item has arrived at the base is acquired (step S401; Yes), the transaction control device 200 acquires information regarding the delivery item (step S402). The transaction control device 200 also acquires information on the user who is the destination of the delivery item (step S403).

Based on the acquired information, the transaction control device 200 then determines whether or not it is time to notify the user of the request to receive the delivery item (step S404). If it is determined that it is not time to notify the user (step S404; No), the transaction control device 200 continues the process of acquiring the information on the delivery items and the information on the user (step S402).

On the other hand, when it is determined that it is time to notify the user (step S404; Yes), the transaction control device 200 transmits a notification of a request to receive the delivery item to the user (step S405).

[2-4. Variation of processing]
The transaction control process described above may be implemented in various different forms other than the above embodiment. So, below, the variation of the transaction control process which concerns on 2nd Embodiment is demonstrated.

[2-4-1. Notification process according to user]
The transaction control device 200 may perform a process of adjusting the notification timing and the like based on the user's action history. For example, it is desirable for the delivery company to have users who are often absent and who are likely to cause redelivery come to the base to receive the delivered items. In addition, for the delivery company, it is desirable for users who frequently re-delivery to come to the base to receive the delivered items, because the burden of delivery is heavy.

Therefore, the transaction control device 200 acquires the number or rate of redelivery occurrences in past deliveries to users, or the number or rate of requests for redelivery by users. Then, the transaction control device 200 determines whether or not to send a notification based on the number or rate of occurrence of redelivery in past deliveries to users or the number or rate of requests for redelivery by users. .

Specifically, the transaction control device 200 sends a notification to a user who is likely to cause re-delivery at an earlier timing than other users after the delivery item arrives at the base. good too. In other words, the transaction control device 200 positively urges users who are likely to cause redelivery to receive them at the site by judging that the notification should be transmitted relatively early. Accordingly, the transaction control device 200 makes adjustments to reduce the occurrence of redelivery. The transaction control device 200 creates a list of users who are likely to cause redelivery based on the number or percentage of times redelivery has occurred in past deliveries to users, or the number or percentage of times users have requested redelivery. You may perform processing to do. In addition, the transaction control device 200 gives a higher amount of return or a useful privilege to a user who takes less time from sending a notification to coming to the home delivery center to pick up the delivery item. Adjustment processing may be performed. Through such various adjustment processes, the transaction control device 200 can give the user a stronger motivation to voluntarily receive the delivery item.

[2-4-2. Notification process regarding redelivery]
The transaction control device 200 may send a notification requesting receipt of the delivery item at the base when redelivery occurs after the delivery is made to the delivery destination such as the user's home. For example, the transaction control device 200 acquires the number of times a delivery item has been re-delivered. Then, transaction control device 200 determines to send a notification to the user at the timing when the number of times of redelivery has been performed exceeds a predetermined threshold. As a result, the transaction control device 200 can suppress excessive redelivery.

In addition, the transaction control device 200 receives notification of re-delivery from the user (for example, designation of the desired date and time for re-delivery, etc.) when delivery is performed for a certain delivery item and the delivery is not completed due to the absence of the user. You may acquire information which shows the time until is performed. Then, transaction control device 200 determines to send a notification to the user when a predetermined period of time (for example, 48 hours) has passed without contact from the user regarding re-delivery. As a result, the transaction control device 200 can positively prompt the user who does not voluntarily contact for re-delivery to receive the delivered item.

[2-4-3. Notification according to service usage history]
The transaction control device 200 may determine the timing of sending the notification to the user based on the user's service usage history. For example, the transaction control device 200 may transmit a notification to a user who tends to use taxis frequently, at an earlier timing than other users. As described above, the user can receive a refund of the taxi fare or be granted a privilege. Therefore, the transaction control device 200 can increase the opportunities for the user to obtain benefits by actively notifying the user who uses the taxi. In addition, the transaction control device 200 can reduce the burden of delivery by the delivery company by positively notifying, so that it is possible to provide processing that is beneficial to both the user and the delivery company.

[2-5. effect〕
As described above, the transaction control device 200 according to the second embodiment has the first acquisition section 131 , the determination section 238 and the transmission section 132 . The first acquisition unit 131 acquires information about a delivery item to be delivered to a predetermined base and information about a user who is the recipient of the delivery item. Based on the information acquired by the first acquisition unit 131, the determination unit 238 determines whether or not to transmit a notification requesting that the user receive the delivered item at a predetermined base. Based on the result determined by the determination unit 238, the transmission unit 132 transmits to the user a notification containing information about a privilege given to the user when the delivery item is received at a predetermined base.

In this way, the transaction control device 200 according to the second embodiment determines whether or not to notify the user based on the item to be delivered, the situation in which the user is placed, etc. Notification can be made in situations where it is easy to agree to receive the goods. Thereby, the transaction control device 200 can give the user a motivation to voluntarily receive the delivery item.

Further, when determining to transmit the notification to the user, the determination unit 238 determines the timing of transmitting the notification to the user based on the information acquired by the first acquisition unit 131 . The transmission unit 132 transmits to the user, based on the timing determined by the determination unit 238, a notification including information regarding a privilege given to the user when the delivery item is received at a predetermined base.

In this way, the transaction control device 200 according to the second embodiment determines the notification timing based on the delivery item and the user's situation, etc., so that the user can receive the delivery item at the base more easily. Notification can be made in situations where it is easy to agree. Thereby, the transaction control device 200 can give the user a motivation to voluntarily receive the delivery item.

In addition, the first acquisition unit 131 acquires information about the date and time when the item to be delivered is delivered to the user from a predetermined base. The determination unit 238 determines whether or not to send a notification based on the date and time when the delivery item is delivered to the user from the predetermined base.

In this way, the transaction control device 200 according to the second embodiment performs notification processing according to the delivery schedule of the items to be delivered, thereby notifying the user early before a large number of items to be delivered accumulate at the base. etc., can be handled flexibly.

Also, the first acquisition unit 131 acquires information about the amount of goods stored at a predetermined base. The determination unit 238 determines whether or not to send a notification based on the information about the physical quantity stored at the predetermined base.

As described above, the transaction control device 200 according to the second embodiment performs notification processing based on the amount of goods at the base, and actively notifies the user when the base is over capacity. It is possible to respond according to the situation, such as

In addition, the first acquisition unit 131 acquires information about the route when the item to be delivered is delivered to the delivery destination. The determination unit 238 determines whether or not to send a notification based on the information regarding the route when the item to be delivered is delivered to the delivery destination.

In this way, the transaction control device 200 according to the second embodiment verifies the delivery route and actively notifies the user when there is an inefficient delivery destination, thereby contributing to the efficiency of delivery. can be processed.

Also, the first acquisition unit 131 acquires the user's location information. The determination unit 238 determines whether or not to transmit a notification based on the relationship between the position indicated by the user's position information and the distance or route to the predetermined base.

In this way, the transaction control device 200 according to the second embodiment may determine the timing of notification by referring to the user's location information. As a result, the transaction control device 200 can make a notification at a time when the user is more likely to receive the delivery item.

The first acquisition unit 131 also acquires information indicating whether or not the user is in the car. The determination unit 238 determines whether or not to send a notification based on the information indicating whether or not the user is in the vehicle.

In this way, the transaction control device 200 according to the second embodiment may determine the timing of notification after referring to the user's boarding status. For example, even if the user is reluctant to drop by a base while walking, it is assumed that the user may stop by the base while riding. The transaction control device 200 can make a notification at a timing that increases the probability that the user will stop by the base by timing the notification based on the user's situation.

Also, the first acquisition unit 131 acquires information indicating whether or not the user is in a car based on the map application, car navigation application, or taxi dispatch application used by the user.

As described above, the transaction control device 200 according to the second embodiment may determine the timing of notification based on the usage status of the application. Through such processing, the transaction control device 200 can make a determination after referring to the detailed user's situation, so that notification can be made at a more appropriate timing.

Also, the first acquisition unit 131 acquires the distance or route when the user stops at a predetermined base based on the map application, car navigation application, or taxi dispatch application used by the user. The determining unit 238 determines whether or not the cost borne by the user when visiting the predetermined base exceeds a predetermined threshold, based on the distance or route when the user stops at the predetermined base. The transmission unit 132 transmits a notification to the user when the determination unit 238 determines that the cost does not exceed the predetermined threshold.

In this way, the transaction control device 200 according to the second embodiment refers to the situation related to the movement of the user even if the user stops by the base, and the delivery company bears the user's movement fee excessively. In order to prevent this from happening, it is possible to notify the user after grasping the situation.

In addition, the first acquisition unit 131 acquires the number or rate of redelivery that occurred in past deliveries to users, or the number or rate of requests for redelivery by users. The determination unit 238 determines whether or not to transmit a notification based on the number or rate of redelivery occurrences in past deliveries to users, or the number or rate of redelivery requests by users.

In this way, the transaction control device 200 according to the second embodiment makes adjustments such as early notification to users who are likely to cause redelivery, based on the user's delivery history. As a result, the transaction control device 200 can prevent redelivery from occurring, thereby improving the efficiency of the entire delivery.

[3. Modification]
The transaction control devices 100 and 200 described above may be implemented in various different forms other than the above embodiments. Therefore, other embodiments of the transaction control devices 100 and 200 will be described below. In addition, below, when it is not necessary to distinguish the transaction control apparatuses 100 and 200, only the transaction control apparatus 100 is described.

[3-1. Type of identification information]
Transaction control device 100 may use various types of information as identification information used for notification to the user. For example, the transaction control device 100 may use the telephone number associated with the user terminal 10 owned by the user as identification information. Moreover, the transaction control device 100 may use the device ID of the user terminal 10, an e-mail address, or the like as identification information.

Alternatively, transaction control device 100 may use an account or the like used in a predetermined communication application or the like as identification information. In this case, the association information between the account and the user terminal 10 is held by, for example, the service provider that provides the predetermined communication application. The transaction control device 100 may access a server or the like managed by the service provider, or may acquire the correspondence information by receiving the provision from the service provider.

In this way, the transaction control device 100 can transmit notifications to the user terminal 10 using various types of identification information, so processing can be made flexible.

[3-2. User terminal]
In the above embodiment, the configuration example of the user terminal 10 was shown using FIG. 9, but the user terminal 10 does not necessarily have to have all of the configurations shown in FIG. As described above, the user terminal 10 includes not only smart devices such as smartphones and tablet terminals, but also various wearable devices such as spectacle-type terminals having communication functions and heart rate measuring devices that store the user's heart rate. is included. In this case, the user terminal 10 does not necessarily display the notification on the display screen. You may tell a user about it. That is, the user terminal 10 does not necessarily have the configuration shown in FIG. 9 as long as it is a device having a predetermined communication function.

[3-3. Base example]
The site where the user receives the delivery item is not limited to the home delivery center. For example, the base may be any facility as long as it can temporarily store the delivery items. For example, the base may be a convenience store or the like.

[4. Hardware configuration]
The above-described transaction control device 100, user terminal 10, and the like are implemented by a computer 1000 configured as shown in FIG. 17, for example. The transaction control device 100 will be described below as an example. FIG. 17 is a hardware configuration diagram showing an example of a computer 1000 that implements the functions of the transaction control device 100. As shown in FIG. Computer 1000 has CPU 1100 , RAM 1200 , ROM 1300 , HDD 1400 , communication interface (I/F) 1500 , input/output interface (I/F) 1600 and media interface (I/F) 1700 .

The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400 and controls each section. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, programs depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from other devices via communication network 500 (corresponding to network N shown in FIG. 3), sends data to CPU 1100, and transmits data generated by CPU 1100 to other devices via communication network 500. Send to device.

The CPU 1100 controls output devices such as displays and printers, and input devices such as keyboards and mice, through an input/output interface 1600 . CPU 1100 acquires data from an input device via input/output interface 1600 . Also, CPU 1100 outputs the generated data to an output device via input/output interface 1600 .

Media interface 1700 reads programs or data stored in recording medium 1800 and provides them to CPU 1100 via RAM 1200 . CPU 1100 loads such a program from recording medium 1800 onto RAM 1200 via media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disc), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the transaction control device 100 according to the first embodiment, the CPU 1100 of the computer 1000 implements the functions of the control section 130 by executing programs loaded on the RAM 1200 . In addition, the data in storage unit 120 is stored in HDD 1400 . CPU 1100 of computer 1000 reads these programs from recording medium 1800 and executes them, but as another example, these programs may be obtained from other devices via communication network 500 .

[5. others〕
Further, among the processes described in the above embodiments, all or part of the processes described as being automatically performed can be manually performed, or the processes described as being performed manually can be performed manually. All or part of this can also be done automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution and integration of each device is not limited to the one shown in the figure, and all or part of them can be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions. Can be integrated and configured. For example, the first acquisition unit 131, the second acquisition unit 133, and the third acquisition unit 136 shown in FIG. 4 may be integrated. Further, for example, the information stored in the storage unit 120 may be stored via the network N in a predetermined external storage device.

In the above embodiment, the transaction control device 100 performs, for example, a transmission process of transmitting a notification to the user, an acquisition process of acquiring movement information, and a calculation process of calculating the cost borne by the user. rice field. However, the transaction control device 100 described above may be separated into a transmitting device that performs transmission processing, an acquisition device that performs acquisition processing, and a calculation device that performs calculation processing. In this case, the transmitter has at least a transmitter 132 . The acquisition device has at least a first acquisition unit 131 . The calculation process has at least a calculation unit 135 . The processing by the transaction control device 100 described above is realized by the transaction control system 1 having each of a transmission device, an acquisition device, and a calculation device.

Also, the above-described embodiments and modifications can be appropriately combined within a range that does not contradict the processing content.

As described above, the embodiments of the present application have been described in detail with reference to the drawings, but these are examples, and various modifications and improvements, including the aspects described in the section of the disclosure of the invention, can be made based on the knowledge of those skilled in the art. It is possible to implement the invention in other forms.

Also, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the calculation unit can be read as calculation means or a calculation circuit.

1 transaction control system 10 user terminal 30 transportation device 50 delivery company device 100 transaction control device 110 communication unit 120 storage unit 121 delivery information storage unit 122 movement information storage unit 123 calculation condition storage unit 124 transaction history storage unit 130 control unit 131 th 1 acquisition unit 132 transmission unit 133 second acquisition unit 134 reception unit 135 calculation unit 136 third acquisition unit 137 transaction control unit 200 transaction control device 230 control unit 238 determination unit

Claims (12)

Information on the delivery item to be delivered to the specified location, information on the user who is the recipient of the delivery item, and the degree to which the delivery company requests the user to receive the delivery item at the specified location or the user. an acquisition unit that acquires information related to the cost associated with receiving the delivery of
Based on the degree acquired by the acquisition unit or information related to the cost associated with receiving the delivered item by the user, a notification requesting the user to receive the delivered item at the predetermined base is transmitted. A determination unit that determines whether or not
a transmission unit configured to transmit to the user, based on the result determined by the determination unit, a notification containing information regarding a privilege given to the user when the delivery item is received at the predetermined base;
A transaction control device comprising: The determination unit is
When determining to transmit the notification to the user, determining the timing of transmitting the notification to the user based on the degree acquired by the acquisition unit or information regarding the user's means of transportation,
The transmission unit
transmitting to the user, based on the timing determined by the determination unit, a notification containing information regarding a privilege given to the user when the delivery item is received at the predetermined base;
The transaction control device according to claim 1, characterized by: The acquisition unit further
Acquiring information about the date and time when the delivery item is delivered to the user from a predetermined base,
The determination unit further
Determining whether to send the notification based on the date and time when the delivery item is delivered to the user from the predetermined base;
3. The transaction control device according to claim 1 or 2, characterized in that: The acquisition unit further
Acquire information about the amount of material stored at a given base,
The determination unit further
Determining whether or not to send the notification based on information about the quantity stored at a predetermined base,
3. The transaction control device according to claim 1 or 2, characterized in that: The acquisition unit further
Obtaining information about a route when the delivery item is delivered to a delivery destination;
The determination unit further
Determining whether to send the notification based on information about the route when the delivery item is delivered to the delivery destination;
3. The transaction control device according to claim 1 or 2, characterized in that: The acquisition unit further
obtaining location information of the user;
The determination unit further
Determining whether to transmit the notification based on the relationship between the position indicated by the user's position information and the distance or route to the predetermined base,
3. The transaction control device according to claim 1 or 2, characterized in that: The acquisition unit further
Acquiring information indicating whether or not the user is in a car;
The determination unit further
Determining whether to send the notification based on information indicating whether the user is in the car;
3. The transaction control device according to claim 1 or 2, characterized in that: The acquisition unit further
Acquiring information indicating whether or not the user is in a car based on the use of a map application, a car navigation application, or a taxi dispatch application used by the user;
The transaction control device according to claim 7, characterized by: The acquisition unit further
Acquiring a distance or route when the user stops at the predetermined base based on the use of a map application, a car navigation application, or a taxi dispatch application used by the user;
The determination unit further
Determining whether the cost borne by the user when visiting the predetermined base exceeds a predetermined threshold based on the distance or route when the user stops at the predetermined base,
The transmission unit
When the determination unit determines that the cost does not exceed a predetermined threshold, the notification is sent to the user.
The transaction control device according to claim 8, characterized by: The acquisition unit further
Acquiring the number or rate of occurrence of redelivery in delivery to the user in the past, or the number or rate of redelivery requested by the user,
The determination unit further
Determining whether to send the notification based on the number or percentage of times redelivery occurred in delivery to the user in the past, or the number or percentage of times the user requested redelivery,
3. The transaction control device according to claim 1 or 2, characterized in that: A computer implemented transaction control method comprising:
Information on the delivery item to be delivered to the specified location, information on the user who is the recipient of the delivery item, and the degree to which the delivery company requests the user to receive the delivery item at the specified location or the user. an acquisition step of acquiring information related to the cost associated with receiving the delivery of
Based on the degree acquired by the acquiring step or the information related to the cost associated with receiving the delivered item by the user, a notification requesting that the user receive the delivered item at the predetermined base is transmitted. A determination step of determining whether or not
a transmitting step of transmitting to the user, based on the result determined by the determining step, a notification containing information about a privilege given to the user when the delivery item is received at the predetermined base;
A transaction control method, comprising: Information on the delivery item to be delivered to the specified location, information on the user who is the recipient of the delivery item, and the degree to which the delivery company requests the user to receive the delivery item at the specified location or the user. an acquisition procedure for acquiring information related to the cost associated with receiving the delivery of
Based on the degree acquired by the acquisition procedure or information related to the cost associated with receiving the delivered item by the user, a notification requesting that the user receive the delivered item at the predetermined base is transmitted. A determination procedure for determining whether or not
a transmission procedure for transmitting to the user, based on the result determined by the determination procedure, a notification containing information regarding a privilege given to the user when the delivery item is received at the predetermined base;
A transaction control program characterized by causing a computer to execute

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