JP7075088B1 - Support system for persons with intellectual disabilities - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a support system for persons with disabilities who overcomes the closedness of a support facility for persons with disabilities and supports support members by involving an organization outside the facility. SOLUTION: In the disabled person support staff support system 1, the facility equipment provided in the facility is a disabled person information input means for inputting information about the disabled person necessary for supporting the disabled person and supporting the disabled person. Support staff information input means for inputting information about support staff including the physical condition of support staff, support content information input means for inputting information about support contents for persons with disabilities by support staff, and transmitting these information to equipment outside the facility. It is equipped with a transmission means. The out-of-facility equipment provided outside the facility includes a recording / accumulating means for receiving, recording / accumulating information transmitted from the equipment for the facility, and a first reference permission means for making the information available to support personnel. It is provided with a second reference permission means that can be referred to by the manager of the out-of-facility device and / or the user of another facility device capable of communicating with the out-of-facility device. [Selection Diagram] FIG. 24

Description

The present invention relates to a support system for persons with disabilities. More specifically, it is a support system for supporting support personnel who support persons with disabilities, and by involving organizations outside the facility, it overcomes the closedness of support facilities for persons with disabilities (mainly support facilities for persons with intellectual disabilities). By maintaining information on persons with disabilities on a daily basis and sharing information, it is possible to provide support with a better understanding of the characteristics of individual persons with disabilities. At the same time, by analyzing the accumulated data and providing it as statistical data, it is possible to compare it with others, visualize the support, and create an environment where the specialized knowledge necessary for support can be referred to anytime and anywhere. It is a thing. In addition, it is intended to promote exchanges between support staff and to involve third parties in the worries of support staff so that they can support the support staff.

Conventionally, for example, as seen in Patent Document 1,
"The purpose is to further improve the convenience of receiving various services in the support service for persons with disabilities" (paragraph 0008 of the same document).
"If a system that retains some or all of the first information about a person with a disability and is under the control of a public organization is successfully connected to the system with the credentials owned by the person with a disability. The permission information sent from the server device to the system, which is required when the server device acquires the second information about the disabled person from the system, is transmitted to the server device, and the server device sends the permission information to the server device. The terminal device receives matching information including information on whether or not the first information and the second information are consistent, and displays a part or all of the first information and the matching information on the terminal device. Let it run "(paragraph 0009) A support program for people with disabilities is known.

However, this disability support program is intended to further improve the convenience of receiving various services in the disability support service, not to support the support staff who support the disabled. ..

People with disabilities, especially those with intellectual disabilities, have difficulty in social life without some support.
Rehabilitation notebooks (A1, A2, B1, B2) are issued to people with intellectual disabilities, but in the case of heavy people, "I can't speak", "I have behavioral disorders such as self-harm", and "Sudden" There are various difficulties in daily life, such as making strange voices and jumping, and being unable to manage money.
It is a mentally handicapped person support facility that professionally supports them who cannot live alone to some extent.

Currently, facility management is completed within the facility, including IT-related matters.
Therefore, so to speak, support is being provided in a closed world.

For this reason, it may be difficult to properly evaluate the role played by the facility and the support staff who are seriously working on support, and the current situation is that the support staff who are seriously working on support are having a hard time.

Japanese Patent No. 6851660

The problem to be solved by the present invention is a disabled person support member who can overcome the closedness of a disabled person support facility (mainly an intellectually disabled person support facility) and support the supporter by involving an organization outside the facility. To provide a support system.

In order to solve the above problems, the support system for persons with disabilities of the present invention
Facility equipment installed in the facility and
It is equipped with out-of-facility equipment that is installed outside the facility, is managed by an out-of-facility manager, and can communicate with the facility equipment.
The facility equipment
Disability information input means for inputting information about persons with disabilities necessary to support persons with disabilities,
Supporter information input means for inputting information about supporters, including at least physical condition, of supporters who support persons with disabilities,
Support content information input means for inputting information on support content for persons with disabilities by support staff,
A transmission means for transmitting disability information, support staff information, and support content information input by these input means to the out-of-facility device, and
Equipped with
The off-site equipment is
Receiving means for receiving disability information, support staff information, support content information transmitted from the transmitting means of the facility device, and
The recording / storing means for recording / storing the information on persons with disabilities, the information on support staff, and the information on the contents of support received by this receiving means.
The first reference permission that makes it possible for the support staff who entered the disability information, support staff information, and support content information to refer to the disability information, support staff information, and support content information recorded / stored in this recording / storage means. Means and
Of the disability information, support staff information, and support content information recorded / stored in the recording / storage means, at least the disability information and the support content information are stored in the administrator of the device outside the facility and / or outside the facility. A second reference permission means that can be referred to by users of other facility equipment that can communicate with the equipment.
It is characterized by having.

Since this support system for persons with disabilities has the above configuration, the following effects can be obtained.
The support staff can input information about the disabled person necessary for supporting the disabled person to be supported by the disabled person information input means.
In addition, information about the supporter himself, including at least his physical condition, can be input by the supporter information input means.
In addition, information on the content of support for persons with disabilities supported by the support staff can be input by the support content information input means.
The information on persons with disabilities, the information on support staff, and the information on the contents of support input by these input means can all be transmitted to the device outside the facility by the transmission means.
The transmitted information on persons with disabilities, information on support personnel, and information on support contents are received by the receiving means of the device outside the facility, and are recorded and stored by the recording / storing means.
The disability information, supporter information, and support content information recorded / stored in the recording / storage means are the support in which the disability information, supporter information, and support content information are input by the first reference permission means. Since the support staff can refer to the information, the support staff can refer to the information on persons with disabilities, the support staff information, and the support content information input by themselves and recorded / stored in the recording / storage means.
As a result, the support staff can follow up and consider as a history while associating the support staff information about the support staff themselves, including at least their own physical condition, the information on persons with disabilities supported by themselves, and the support content information. , Can lead to self-development, etc.
Further, among the disability information, support staff information, and support content information recorded / stored in the recording / storage means, at least the disability information and the support content information are the manager of the device outside the facility and / or the said. Since it is possible to refer to the user of other facility equipment capable of communicating with the out-of-facility equipment by the second reference permission means, the administrator of the out-of-facility equipment (information analyst who has obtained the permission of the administrator) (Included. The same shall apply hereinafter) refers to at least the disability information and the support content information among the disability information, support member information, and support content information input by the support staff and recorded / stored in the recording / storage means. Can be done.
Since the manager of the equipment outside the facility is outside the facility, the closure of the facility for the disabled will be broken if this manager can at least refer to the information on the disabled and the support content information, which is unexpected. It can be expected that it will be possible to prevent the occurrence of a situation. Furthermore, the information analyst who has obtained the permission of the administrator analyzes the accumulated data (the above information) recorded / accumulated in the recording / accumulating means from various viewpoints, creates statistical values, and provides the data to the support staff. Is possible. This makes it possible to strengthen support for support staff. By collecting and analyzing the accumulated data by the intelligence analyst and providing it as statistical information, the support staff can compare with others and contribute to improving the quality of support.
In addition, the user of the device for another facility capable of communicating with the device outside the facility (usually a support member of another facility for persons with disabilities) is a failure input by the support member and recorded / accumulated in the recording / accumulating means. Of the person information, the support staff information, and the support content information, at least the disability information and the support content information can be referred to.
As a result, disability information, support staff information, recorded / stored in the recording / storage means between the support staff and users of other facility equipment (usually support staff at other facilities for the disabled). Of the support content information, at least disability information and support content information are shared.
Therefore, the closedness of facilities for persons with disabilities will be broken, and knowledge and know-how can be shared among support staff of different facilities, making it easier to discuss mutual concerns. In addition, it can be expected to correct the support gap between facilities.
As a result, it can be expected that it will be possible to prevent the occurrence of unforeseen circumstances.
Of the disability information, support staff information, and support content information recorded / stored in the recording / storage means, the support staff information cannot be referred to by the second reference permission means, so that the personal information of the support staff can be obtained. It can be protected.

In this support system for persons with disabilities,
The disability information may be configured to include disability characteristics, profiles, and hints (also referred to as "episodes") for improving the disability's life.
With this configuration, details of disability information, especially "episodes," are shared by the support staff, the manager of out-of-facility equipment, and other support staff, thus improving the quality of support for persons with disabilities. You can expect it.

In this support system for persons with disabilities,
The support member information includes the support member's own physical condition and mood at the start of support, and the support theme, and the support member information input means determines the support member's own physical condition and mood, respectively, [5: Very good, 4 : Good, 3: Somewhat good, 2: Somewhat bad, 1: Bad] can be input on a 5-point scale.
With this configuration, the support staff can easily enter their own physical condition and mood in five stages, and in particular, the support themes (for example, "fun" and "safety / safety"). , "Health and hygiene", "Communication", "Enrichment of life", "Social participation", etc.), and by following up and considering the support history while associating with other information. Self-development becomes easier.

In this support system for persons with disabilities,
The support staff information includes the evaluation of the support, which is input at the end of the support, and the support staff information input means are [5: Satisfaction, 4: Good, 3: Somewhat good, 2: Either. It can be configured so that it can be input on a 5-point scale consisting of [bad, 1: bad].
With this configuration, at the end of support, the evaluation of the support can be easily entered in a 5-step evaluation, and self-development can be achieved by following up and considering the evaluation while associating it with other information. Etc. will be easier to do.

In this support system for persons with disabilities,
The support member information may be configured to include awareness information which is information noticed by the support member, which is input during support or at the end of support.
With this configuration, it is possible to input awareness information that is information that the support staff has noticed during support or at the end of support, so the quality of support can be improved by referring to the notice information. At the same time, it will be easier to carry out self-development.

In this support system for persons with disabilities,
The off-site equipment is
Of the disability information, support staff information, and support content information recorded / stored in the recording / storage means, at least the disability information and support content information are referred to the counselor authorized by the administrator of the device outside the facility. It can be configured to include a third reference permitting means that enables it.
With this configuration, the counselor authorized by the administrator of the device outside the facility can use the third reference permission means to record / store the disability information, support staff information, and support content information recorded / stored in the recording / storage means. , At least the information on persons with disabilities and the information on the contents of support can be referred to, so it is possible to promptly respond to the consultation from the support staff based on this information and to give more appropriate advice. As a result, it will contribute to the support of support staff.

The figure which shows the example of the display screen or the operation screen in embodiment of the person with a disability support person support system which concerns on this invention. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. Similarly, the figure which shows the example of the display screen or the operation screen. The block diagram which shows the embodiment of the person with a disability support person support system which concerns on this invention. The block diagram of the facility apparatus in the same embodiment. The block diagram of the device outside the facility in the same embodiment.

Hereinafter, embodiments of the support system for persons with disabilities according to the present invention will be described with reference to the drawings. In each figure, the same parts or corresponding parts are designated by the same reference numerals.

As shown in FIG. 24, the handicapped person support member support system 1 of this embodiment is
Facility equipment 10A, 10B, ... (Hereinafter simply referred to as facility equipment 10) provided in facilities 2A, 2B ... (hereinafter, also simply referred to as facility 2),
It is provided outside the facility 2, is managed by a manager outside the facility 2, and has an out-of-facility device 20 capable of communicating with the facility device 10.

As shown in FIG. 25, the facility device 10 is
Disability information input means 11 for inputting information about persons with disabilities necessary for supporting persons with disabilities, and
A supporter information input means 12 for inputting information about the supporter, including at least the physical condition of the supporter who supports the disabled, and
Support content information input means 13 for inputting information on support content for persons with disabilities by support staff, and
It is provided with a transmission means 14 for transmitting the handicapped person information, the support member information, and the support content information input by the input means 11, 12, and 13 to the out-of-facility device 20.

Such a facility device 10 can be configured by, for example, a portable terminal device (for example, a smartphone or a tablet) or a personal computer.
The input means 11, 12, and 13 can be configured by a touch panel in the case of a portable terminal device, and can also be configured by a keyboard or a mouse in the case of a personal computer.

The transmission means 14 can be configured by a known transmission / reception device. The transmitting means 14 is also a receiving means for receiving information from the out-of-facility device 20.
The transmission means 14 can transmit and receive information by wire or wirelessly through a network (including the Internet) NET.

As shown in FIG. 26, the out-of-facility device 20
Receiving means 24 for receiving disability information, support staff information, and support content information transmitted from the transmitting means 14 of the facility device 10.
The recording / storing means 25 for recording / storing the handicapped person information, the support staff information, and the support content information received by this receiving means, and
The first reference that makes it possible to refer to the person with a disability information, the support member information, and the support content information recorded / stored in the recording / storage means 25 to the support member who has input the disability information, the support member information, and the support content information. Permission means 21 and
Of the disability information, support staff information, and support content information recorded / stored in the recording / storage means 25, at least the disability information and the support content information are stored in the administrator of the out-of-facility device 20 and / or the facility. A second reference permission means 22 that can be referred to by a user of another facility device 10 (for example, 10B, C, D ...) that can communicate with the external device 20.
Of the disability information, support staff information, and support content information recorded / stored in the recording / storage means 25, at least the disability information and support content information are permitted to the counselor who is authorized by the administrator of the out-of-facility device 20. It is provided with a third reference permission means 23 that can be referred to.

Such an out-of-facility device 20 can be configured by, for example, a personal computer.
The first, second, and third reference permission means 21, 22, and 23 can each be configured by an access permission program stored in the RAM.

The receiving means 24 can be configured by a known transmitting / receiving device. The receiving means 24 is also a transmitting means for transmitting information to the facility device 10.
The receiving means 24 can send and receive information by wire or wirelessly through a network (including the Internet) NET.
The recording / storage means 25 can be configured as a database.

In FIG. 24, reference numeral 30 denotes a counselor's device operated by the counselor, which can be configured by, for example, a portable terminal device (for example, a smartphone or tablet) or a personal computer.
In FIG. 24, 40 is a counselor's device operated by an intelligence analyst authorized by the administrator of this system (or out-of-facility device 20), such as a portable terminal device (eg, a smartphone or tablet), a personal computer. It can be configured on a computer.

Since this support system for persons with disabilities has the above configuration, the following effects can be obtained.

The support staff (for example, the support staff A working at the facility 2A; hereinafter, this support staff is referred to as the support staff A) provides the information (disability information) UI regarding the disabled persons necessary for supporting the disabled persons to be supported. , It can be input by the handicapped person information input means 11.
Further, the information (support member information) AI about the support member A himself, including at least the physical condition of the support member A himself, can be input by the support member information input means 12.
Further, the information (support content information) SI regarding the support content (support content information) SI for the disabled person supported (or supported) by the support member A can be input by the support content information input means 13.

The handicapped person information UI, the support member information AI, and the support content information SI input by these input means can all be transmitted to the out-of-facility device 20 by the transmission means 14 (FIG. 1).

The transmitted disabled person information UI, support member information AI, and support content information SI are received by the receiving means 24 of the out-of-facility device 20, and are recorded and stored by the recording / storing means 25.

The disabled person information UI, the supporter information AI, and the support content information SI recorded / stored in the recording / storage means 25 are the disabled person information UI, the supporter information AI, and the support content by the first reference permission means 21. Since the supporter A can be referred to the supporter A who has input the information SI, the supporter A is input by himself / herself and recorded / stored in the recording / storage means 25, the disabled person information UI, the supporter information AI, and the support. The content information SI can be referred to.

As a result, the supporter A follows up as a history while associating the supporter information AI about the supporter A himself, including at least his / her physical condition, the disability information UI supported by himself / herself, and the support content information SI. By considering it, it can lead to self-development.

Further, among the disabled person information UI, the support member information AI, and the support content information SI recorded / stored in the recording / storing means 25, at least the disabled person information UI and the support content information SI are the managers of the out-of-facility device 20. And / or the user of another facility device 10 (B, C, D ...) That can communicate with the facility outside device 20 can refer to the facility by the second reference permission means 22. The administrator of the external device 20 has at least the disabled person information UI and the support among the disabled person information UI, the supporter information AI, and the support content information SI input by the support member A and recorded / stored in the recording / storing means 25. The content information SI can be referred to.

Since the manager of the device 20 outside the facility is outside the facility, the closedness of the facility 2 for the disabled is broken by allowing this manager to refer to at least the information UI for the disabled and the support content information SI. Therefore, it can be expected that it will be possible to prevent the occurrence of unforeseen circumstances. Further, the information analyst who has obtained the permission of the administrator analyzes the accumulated data (the information (at least UI, SI)) recorded / accumulated in the recording / accumulating means 25 from various viewpoints and creates statistical numerical values. It becomes possible to provide data to supporter A. As a result, support for supporter A can be strengthened. Supporter A can compare the accumulated data with others and contribute to improving the quality of support by collecting and analyzing the accumulated data and providing it as statistical information.

In addition, users of other facility devices 10 (B, C, D ...) that can communicate with the out-of-facility device 20 (usually mainly those facilities for persons with disabilities 2 (B, C, D ...)). The working support staff B, C, D ...) Is among the disability information UI, the support staff information AI, and the support content information SI input by the support staff A and recorded / stored in the recording / storage means 25. At least the disability information UI and the support content information SI can be referred to.

As a result, between the support member A and the users (B, C, D ...) Of the other facility device 10, the disabled person information UI and the support member recorded / stored in the recording / storage means 25. Of the information AI and the support content information SI, at least the disability information UI and the support content information SI are shared. This also applies to the information input by the users (B, C, D ...) Of the other facility equipment 10. That is, information can be shared among a plurality of users (support staff).

Therefore, the closedness of the facility 10 for persons with disabilities will be broken, and knowledge and know-how can be shared among support staff of different facilities, and it becomes easy to consult with each other about their worries. In addition, it can be expected to correct the support gap between facilities.
As a result, it can be expected that it will be possible to prevent the occurrence of unforeseen circumstances.

Of the disabled person information UI, supporter information AI, and support content information SI recorded / stored in the recording / storage means 25, the supporter information AI cannot be referred to by the second reference permission means 22. The personal information of supporter A can be protected.

In the above explanation, facility 2A and its supporter A have been described as an example, but the same can be said for other facilities and supporters. The same applies to the following description.

The disability information UI contains disability characteristics, profiles, and tips (also referred to as "episodes") for improving the disability's life.

In this way, the details of the disability information UI, especially the "episode", are shared by the supporter A, the manager of the out-of-facility device 20, and other supporters (B, C, D ...). Therefore, it can be expected that the quality of support for persons with disabilities will improve.

The supporter information AI includes the physical condition and mood of the supporter A at the start of support, and the support theme, and the supporter information input means determines the physical condition and mood of the supporter himself, respectively [5: Very good, It is possible to input on a 5-point scale consisting of 4: good, 3: rather good, 2: rather bad, 1: bad].

With this configuration, the support staff can easily enter their own physical condition and mood in five stages, and in particular, the support themes (for example, "fun" and "safety / safety"). , "Health and hygiene", "Communication", "Enrichment of life", "Social participation", etc.), and by following up and considering the support history while associating with other information. Self-development becomes easier.

The support staff information AI includes the evaluation of the support, which is input at the end of the support, and the support staff information input means are [5: Satisfaction, 4: Good, 3: Somewhat good, 2: Either. It is possible to input on a 5-point scale consisting of [bad, 1: bad].

With this configuration, at the end of support, the evaluation of the support can be easily entered in a 5-step evaluation, and self-development can be achieved by following up and considering the evaluation while associating it with other information. Etc. will be easier to do.

The support member information AI includes the awareness information that is the information that the support member has noticed, which is input during the support or at the end of the support.

By doing so, it is possible to input the awareness information that is the information that the support staff noticed during the support or at the end of the support, so that the quality of the support can be improved by referring to the notice information. At the same time, it becomes easier to carry out self-development.

The out-of-facility device 20 has at least the disability information UI and the support content information SI among the disability information UI, the support member information AI, and the support content information SI recorded / stored in the recording / storage means 25 outside the facility. Since the third reference permission means 23 that can be referred to by the counselor authorized by the administrator of the device 20 is provided, the counselor authorized by the administrator of the out-of-facility device 20 uses the counselor device 30 and is the second. 3 Refer to at least the disability information UI and the support content information SI among the disability information UI, the support member information AI, and the support content information SI recorded / stored in the recording / storage means 25 by the reference permission means 23. Can be done.

Therefore, based on this information, it becomes possible to promptly respond to the consultation from the support member A, and it is possible to give more appropriate advice, and as a result, it contributes to the support of the support member.

Hereinafter, a specific example of this system will be described.

For example, the system contracts with a social welfare corporation of a facility for supporting persons with intellectual disabilities and operates for each facility. The main user is a supporter. In addition, a system administrator will be assigned to each facility to promote stable operation and utilization of the system while coordinating with the provider of this system (for example, the applicant of the present case; the same shall apply hereinafter).

By supporting people with disabilities, they will be able to better understand people with disabilities, and by improving their awareness and support skills, they will be able to improve their work satisfaction, which will make them more secure. It also aims to enable people to lead a safe and comfortable life.

When using the system, we ask the system provider to provide information on facilities, staff, and persons with disabilities, build a DB, and make minimum system adjustments. That is, information on facilities, staff, and persons with disabilities can be recorded in the database 25 in advance.

When starting to use the system, log in from the user's own smartphone (or tablet or PC) with the system URL, user ID and password sent from the provider of this system, and make it available at any time. When using it, official and private are separated, and at the time of private, disability information cannot be seen as micro-learning use described later.

Hereinafter, the description will be further described with reference to the input screen and the like.
The following operations are controlled by a CPU (FIG. 25) included in the facility device (for example, a smart phone) 10 and a CPU (FIG. 26) included in the off-site device (for example, a personal computer) 20, and are controlled by the devices 10 and 20. It will be realized.

FIG. 1 shows a login screen (screen 1).
The user (support staff) logs in with the user ID and password from the user's own smartphone (or tablet or PC). At this time, select "official" or "privet" described above.
In FIG. 1, "official" is selected.
To log in, press "Send".

If you can log in to this system normally, the confirmation screen (Screen 2) as shown in Fig. 2 will be displayed. The name of the facility (○○○ garden in the figure) and your own name (5 dormitories 1 in the figure) Check the date of use (today) and "official" and press "Let's Go".

Then, the support staff menu (screen 3) as shown in FIG. 3 is displayed, so confirm the affiliation of oneself (“5 dormitories” in the figure). If you make a mistake, it is a system malfunction, so the system administrator of the facility should contact the provider of this system to resolve the malfunction.

In the support staff menu (screen 3), "Introduction", "End", "Selection of target person", "Target person setting", "Statistics", "Library", "Notice", "Slightly good story", You can select "Tell me a little", "Trouble", or "Log out".

When "Introduction" is selected (pressed), the input screen (screen 4) as shown in Fig. 4 is displayed. As supporter information AI, "shift" and "physical condition" (5 steps setting) when starting support. , "Mood" (5 levels), "Today's theme" (support theme) can be set.
These settings (inputs) allow you to follow up on how you approach your support, and even managers cannot see it.

"Shift" can be selected from "fixed time", "early shift", "late shift", "night shift", and "special". In the figure, "on time" is selected. Since the working hours of the "shift" are different for each facility, the "shift" is not limited to the above working hours and can be set according to the actual situation of the facility.

"Theme" can be selected from "fun", "safety / safety", "health / hygiene", "communication", "environmental improvement", "enrichment of life", "social participation", and "others". In the figure, "fun" is selected. If you select "Other", you can set the content within 10 characters by yourself.

When you make the necessary input on screen 4 and press "Send", the confirmation screen (screen 5) as shown in Fig. 5 is displayed. Check the contents, and when you press "Confirm", the input contents are the support staff. It is transmitted as information AI, registered in the recording / storage means (database) 25 of the out-of-facility device 20, and a confirmation screen (screen 6) as shown in FIG. 6 is displayed.

When "at the end" is selected in the support staff menu (screen 3) shown in FIG. 3, the input screen (screen 7) as shown in FIG. 7 is displayed.

"At the end" looks back on today's support at the end of work.
"Evaluate" (set 5 levels) the degree of satisfaction with today's support, and make a note of "good", "bad", and "noticed" with the selection of "yes" and "no" respectively. You can enter it. This cannot be seen even by managers.

When you make the necessary input on the input screen (screen 7) shown in FIG. 7 and press "Send", the confirmation screen (screen 8) as shown in FIG. 8 is displayed. Check the contents and click "Confirm". Press.
Then, the impression and input contents of today's support are transmitted as the supporter information AI together with the above-mentioned "Introduction", and are registered in the recording / storage means (database) 25 of the out-of-facility device 20 and shown in FIG. A confirmation screen (screen 9) as shown is displayed.

In this system, the above-mentioned "Introduction" and "End" data (supporter information AI) can be accumulated to look back on one's own support and grasp the tendency etc. in the "statistics" of the supporter menu. There is.
That is, if "statistics" is selected in the support member menu (screen 3) shown in FIG. 3, the accumulated support member information AI can be viewed.

The "selection of target person" in the support staff menu (screen 3) shown in FIG. 3 selects a disabled person (support target person) who wants to refer to information, record his / her awareness, or change the information. Is.
When the corresponding person, for example, the "target" of the code "0001" and the name "XY" is pressed, the target person menu screen (screen 10) as shown in FIG. 10 is displayed.
The person with a disability (target person) to be supported by the supporter himself can be set in the "target person setting" on the supporter menu screen (screen 3).

On the target person menu screen (screen 10) shown in FIG. 10, the names and affiliations of persons with disabilities selected by themselves (support staff) are displayed, so check them. If you make a mistake, you can return to the support staff menu by clicking "Go to support staff menu".

On the target person menu screen (screen 10) shown in FIG. 10, any one of "profile", "lifestyle", "like / dislike", "expression of intention", and "contents of support" is used as the target person information. Can be selected.

If you select "Profile", the profile of the target person will be displayed (display screen is not shown).
"Profile" items include birthday, age, place of assistance, disability content, type of nursing notebook, other notebook, disability basic pension grade, other income, support category, life history (before school age), and life. History (school age), life history (adolescence), life history (middle age), life history (old age), family relations and names, social relations and names can be displayed.

When "Life" is selected, the life of the subject is displayed (display screen is not shown).
Items of "lifestyle" (ADL (ADL will be described later)) can display: meal, excretion, sleep, bathing, dressing, changing clothes, moving, moving / transferring, and so on.
Items (IADL (IADL will be described later)) include: meal preparation, shopping, cleaning, laundry, money management, medication management, transportation, telephone use, document filling, hobbies, leisure, etc. Can be displayed.
Also, as a ranking:
5: Assistance 4: Assistant 3: Calling 2: Watching 1: Attention can be displayed.
This ranking can be set as appropriate according to the actual situation, for example,
5: Full assistance, 4: Partial assistance, 3: Assistant, 2: Calling, 1: Watching can be displayed.

If you select "Like / Dislike", the likes / dislikes of the target person will be displayed (display screen is not shown).
Items of "like / dislike" include: expression, environment, meal, leisure, goods, interpersonal relationships, clothing, and the state when returning home.
Also, as a ranking:
5: Enrichment 4: Good 3: Be patient 2: Need improvement 1: Bad can be displayed.
This ranking can be set as appropriate according to the actual situation, for example,
Instead of "3: I can stand", "3: Tolerance"
Can also be displayed.

When "Expression of intention" is selected, the expression of the intention of the subject is displayed as shown in FIG. 11 (display screen 11).
Items of "expression of intention": assertion, refusal, flexibility, language understanding, visual understanding, facial expression, language, expression (other than facial expression / language), communication means, reaction to language, etc. can be displayed. can.
Also, as a ranking:
5: Strong 4: Strong 3: I can't say anything 2: Weak 1: Weak can be displayed.
This ranking can be set as appropriate according to the actual situation, for example,
It is also possible to display 5: extremely strong, 4: strong, 3: moderate, 2: weak, 1: extremely weak.

When "Details of support" is selected, the details of support for the target person are displayed (display screen is not shown).
Items of "contents of support" are: current support goals (service usage plan, individual support plan), usage status of disability welfare services, living environment (current living environment / daytime spending, necessary environment). Consideration for, medical information, etc.) can be displayed.

On the target person menu screen (screen 10) shown in FIG. 10, "reference to episode" of the target person can be selected.
Episodes are intended to help improve support and update information on persons with disabilities by recording daily situations and findings so that persons with disabilities can be better understood.

When "Reference episode" is selected, on the input screen (screen 12) as shown in FIG. 12,
Set the period to be referenced and the scene of the episode, and press "Browse". Then, a reference screen (screen 13) as shown in FIG. 13 is displayed, and an episode related to the person with a disability can be referred to.

As the episode scene, you can select "leisure", "daytime activities", "likes / strengths", "dislikes / weaknesses", "stickiness", and "others". "Leisure time" is selected on the screen 13.
As for "reference to episode", keyword search may be possible.

On the target person menu screen (screen 10) shown in FIG. 10, "input of episode" of the target person can be selected.

When "Enter episode" is selected, the episode input screen (screen 14) as shown in FIG. 14 is displayed, so that a new episode can be registered.
You can select the episode "scene" and record the episode within 150 characters.
After that, when "Send" is pressed, a confirmation screen (screen 15) as shown in FIG. 15 is displayed. Confirm the contents and press "Confirm". Then, the input content is transmitted as the disabled person information UI, is registered in the recording / storage means (database) 25 of the out-of-facility device 20, and the confirmation screen (screen 16) as shown in FIG. 16 is displayed.

When "Target person setting" is selected in the support staff menu (screen 3) shown in FIG. 3, the input screen (screen 17) as shown in FIG. 17 is displayed. New registration of the support target person can be performed, detailed display of the target person can be performed by "Details", and registration deletion of the support target person can be performed by "Delete".

FIG. 18 is a display screen (screen 18) displayed when the “details” of the name “XY” is pressed on the screen 17.

FIG. 19 is a confirmation screen (screen 19) displayed when "Delete" of the name "5 Dormitory C" is pressed on the screen 17.

FIG. 20 is a screen (screen 20) for confirming the affiliation, which is displayed when "new registration of the target person" is pressed on the screen 17.

FIG. 21 is a target person display screen (screen 21) displayed when "send" is pressed on the screen 20.

FIG. 22 is a confirmation screen (screen 22) displayed when the “target” of “5 dormitory D” is pressed on the screen 21.

FIG. 23 is a display screen (screen 23) displayed when "return to the previous screen" is pressed on the screen 22.

Here, the explanation will be further returned to FIG.

If you select "Statistics" in the support staff menu (screen 3) shown in FIG. 3, you can see statistics that are useful for improving support based on the data collected in this system.

If you select "Library" in the support staff menu (screen 3) shown in FIG. 3, you can use the information that is prepared in an easy-to-understand manner that is useful for support.

If you select "Notice" in the support staff menu (screen 3) shown in FIG. 3, you can refer to various messages from the provider of this system.

In the support staff menu (screen 3) shown in FIG. 3, if you select "a little good story", you can post and refer to the story that the support staff wants to share with everyone.

If you select "Tell me a little" in the support staff menu (screen 3) shown in Fig. 3, the support staff will post what they want other support staff to teach and ask for answers from other support staff who understand. Can be done.

If you select "Trouble" in the support staff menu (screen 3) shown in Fig. 3, you can post your worries from the support staff. For example, you can easily talk about what you think is abuse, and if necessary, you can prepare a specialized adviser to deal with it. So to speak, it is a troubled call center.

The record structure of the database (25) is, for example, as follows.
(1) Facility record (facility)
(2) Supporter record (staff)
(3) Person with a disability record (client)
(4) Support staff / disabled person relationship record (connect)
(5) Disability information 1 record (client_base1)
(6) Disability information 2 records (client_base2)
(7) Disability information 3 records (client_base3)
(8) Disability information 4 records (client_base4)
(9) Disability information 5 records (client_base5)
(10) At the end, record (service)
(11) Episode record

As described above, this system has the following roles and features.
1. 1. Role as a supporter Platform People with intellectual disabilities have difficulty in social life without some kind of support. Rehabilitation notebooks (A1, A2, B1, B2) are issued to people with intellectual disabilities, but in the case of heavy people, "I can't speak", "I have behavioral disorders such as self-harm", and "Sudden" There are various difficulties in daily life, such as making strange voices and jumping, and being unable to manage money.
It is a support facility for people with intellectual disabilities that professionally supports them who cannot live alone to some extent, but the facility management including IT is completed in the facility. .. Support is being provided in a closed world, so to speak. For this reason, it is difficult to properly evaluate the role played by the facility, and the support staff who are seriously working on support are having a hard time.
This "supporter platform" aims to overcome the closedness of the facility by involving organizations outside the facility as an aid to solving problems common to all facilities. In addition, it may be possible to correct the support gap between facilities by utilizing the system that seeks to better understand persons with disabilities. At the same time, it is intended to overcome the closedness of the facility by promoting exchanges between support staff and involving third parties in the concerns of support staff.
In addition, it is difficult to imagine how the system will support each person with disabilities because the situation of persons with disabilities is one thousand and one thousand colors. Above all, it is important to observe daily life and how to prepare the environment for people with intellectual disabilities from there, and it is important to create an environment where information for that purpose can be accumulated and analyzed. This system was devised based on the knowledge.

Specifically, the problems common to each facility are solved or attempted to be solved as follows.
(1) The minimum information necessary for support, such as the characteristics and profiles of persons with disabilities, can be prepared in a common format.
(2) By collecting tips (“episodes”) for improving the lives of persons with disabilities on a daily basis and verifying them in a certain cycle, we can deepen our understanding of persons with disabilities and reflect them in the next support. It can be possible to go.
(3) It will be possible to follow up on the physical condition and motivation of the support staff and use it for self-development.
(4) Supporters from different facilities can share their thoughts, knowledge, and know-how, and can discuss their concerns with a third party.
(5) It is possible to prepare the specialized knowledge that the support staff wants to know as a library and provide a micro-learning function that can be referred to and acquired anytime and anywhere.

2. 2. This system, which enables the maintenance of information on persons with disabilities, is a systematization of the decision-making support efforts that have been promoted under the basic regeneration concept at a certain facility. It makes it possible to refer to important information about persons with disabilities from their own smartphone whenever necessary during support work. In addition, by introducing this system, we tried to facilitate the development of similar efforts at other facilities.
Information on persons with disabilities includes the following.

(1) Profile items include birthday, age, place of assistance, disability content, type of nursing notebook, other notebook, type of disability basic pension, other income, support category, life history (pre-school age, school-age period, etc.) There are 14 items (adolescence, middle age, old age).
It may take several years to prepare the information, but once the information is prepared, it is considered that the frequency of updating the information will be reduced.

(2) Lifestyle
It consists of ADL and IADL items, and each item is evaluated on a 5-point scale in descending order of need for support to visualize support. The ADL average, IADL average, and total average allow relative comparison with other persons with disabilities. The 5-step evaluation is [5: Assistance, 4: Assistance, 3: Calling, 2: Watching, 1: Caution].
The items of ADL are meal, excretion, sleep, bathing, dressing, changing clothes, moving, getting up / transferring, and other 9 items.
The IADL items are 12 items such as meal preparation, shopping, cleaning, laundry, money management, medication management, transportation, telephone use, paperwork, hobbies, leisure, and others.
ADL is an abbreviation for "Activities of Daily Living". A of ADL is activity (movement), DL is daily living (daily life), and refers to the minimum daily movement necessary to lead a daily life.
IADL is an abbreviation for "Instrumental Activity of Daily Living". As you can see by including the word "Instrumental", it refers to a behavior that is one step more complicated than ADL.

(3) Like / dislike items are both "like / joy / fun" and "dislike / dislike / discomfort" for 8 items such as expression, environment, meal, leisure, goods, interpersonal relationships, clothing, and appearance when returning home. There are 16 items in total.
For each item, the degree of fulfillment is evaluated on a five-point scale to visualize the degree of satisfaction in life.
The total average also allows relative comparisons with others.
The five-level evaluation was [5: fulfillment, 4: good, 3: tolerable, 2: improvement required, 1: bad].

(4) The expression items of intention are assertion, refusal, flexibility, language understanding, visual understanding, facial expression, language, expression (other than facial expression / language), communication means, reaction to language, etc., and other 11 items. ..
For each item, the strength is evaluated on a 5-point scale to visualize the expressiveness of intention.
The total average makes it possible to make relative comparisons with others.
The five-level evaluation was [5: strong, 4: strong, 3: indescribable, 2: weak, 1: weak].

(5) Contents of support Items include current support goals (service usage plan, individual support plan), usage status of disability welfare services, living environment (current living environment / daytime spending, necessary environment). Consideration, medical information, etc.).

3. 3. Accumulation of episodes of persons with disabilities By discovering the support needed by persons with disabilities and providing the necessary support, it will be possible to enrich the social life of persons with disabilities.
For that purpose, I realized that it is necessary for multiple supporters to accumulate data on the situation of persons with disabilities shown in various aspects, analyze the data in a certain cycle as a team, and deal with the basis of common recognition. You can enter it on the spot with your own smartphone.
Episodes are divided into 6 scenes, "leisure", "daytime activities", "likes / strengths", "dislikes / weaknesses", "discerning", and "others" for each disabled person.
You can refer to up to 10 episodes of people with disabilities by specifying a specified period and scene.
In addition, in order to ensure stable operation of the stem, the number of referenceable cases was limited.

4. Accumulation and analysis of self-observation data of support staff For self-analysis of support staff themselves, the following items to be input at the start and end of support work are set.
At the start of support, "Introduction" allows you to enter "physical condition" and "mood" in 5 stages, and set today's theme.
Today's theme is "fun", "safety / safety", "health / hygiene", "communication", "enrichment of life", "social participation", "others", but "others" In the case of ", you can set the theme yourself.
The five-level evaluation was [5: very good, 4: good, 3: rather good, 2: rather bad, 1: bad].
"At the end" is when the support ends, looking back on the state of support for the day, inputting the overall evaluation in 5 stages, and whether there are "good", "bad", "notice" It is to input the contents when there is.
The five-level evaluation was [5: Satisfaction, 4: Good, 3: Somewhat good, 2: Somewhat bad, 1: Bad].
You can refer to the time-series data from "Statistics" for the entered information, but since it is private to the last, only the support staff can see the data of the person himself / herself.

5. Information sharing beyond the facility framework By using a common platform called "supporter platform", supporters can share information with each other, and supporters and persons with disabilities are freed from the closure of the facility. It will be.
By enhancing the information sharing function, it becomes possible to share know-how for enhancing support for persons with disabilities, and as a result, support staff motivation and confidence and satisfaction with support increase, and support staff engagement. (Engagement means the attachment and affection of employees toward social welfare corporations) can be expected to increase.
Currently, the shortage of support staff is a serious issue at any facility, but creating an environment that encourages each other will lead to an improvement in the work environment.
In addition, it is possible to create an environment in which one does not have to worry alone and an environment in which everyone can think about various issues and worries that occur during support.
Specifically, the following items are set.
"Notice" is a function that allows you to refer to various messages from the system provider.
"A little good story" is a function that allows support staff to post or refer to stories that they want to share with everyone. The posted content will be published after being reviewed by the system provider. For posts that will not be published, please explain them carefully and understand them.
"Tell me a little" is a bulletin board function that allows support staff to post what they want to teach and answer.
Eventually, the contents of this exchange will be inspected and maintained by the system provider, and necessary items will be added to the "library".
"Trouble" is when the support staff consults with the system provider about the trouble.
The system provider always secures counselors, matches the counselors who are most suitable for their worries, and responds one-on-one to solve their worries. If the content is serious, we will feed back the content to the facility to improve the response.

6. Providing a micro-learning function Micro-learning provides a learning environment where you can always learn what you want to know or learn through your own smartphone. E-learning is a staff education system provided by a corporation, but it is different.
What kind of content is needed can be created in collaboration with the Japan Intellectually Disabled Welfare Association and experts.
A warm heart and expertise are essential to support people with intellectual disabilities. We will create an environment where you can study at your own pace, when and as you like, so that as many people as possible can take on this task.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments and can be appropriately modified within the scope of the gist of the present invention. for example,

This system is for support staff, but it is also possible to create menus for managers. The points are as follows.
・ To be able to register and change information on persons with disabilities.
・ Be able to monitor the usage status of support staff.
In other words, it is possible to refer to the support staff information within the range that does not invade the privacy.

In addition to the menu for the administrator, it is possible to create a menu for the system administrator. The points are as follows.
・ Be able to change support staff information and facility information due to personnel changes, etc.
・ To be able to change the affiliation of persons with disabilities and change information on persons with disabilities when leaving or entering.

You can also add a function to the support staff menu that allows you to suggest changes to the disabled person information to your boss by email.

"Open batches" can also be used to encourage supporters to take advantage of this system to grow.
The open badge is a specification for embedding standardized metadata about learning outcomes in JSON-LD format in the PNG / SVG image in which the badge is designed. By showing professionals based on visualized knowledge and skills called badges, motivations such as skill improvement will be improved, and it will be possible to accurately evaluate the learning organization.

1: Support staff support system for persons with disabilities 10: Equipment for facilities 11: Information input means for persons with disabilities 12: Support staff information input means 13: Support content information input means 14: Transmission means 20: Out-of-facility equipment 24: Receiving means 25: Recording -Accumulation means 21: First reference permission means 22: Second reference permission means 23: Third reference permission means

Claims (6)

Facility equipment (10) installed in each of multiple facilities for people with intellectual disabilities ,
It is equipped with an out-of-facility device (20) that is installed outside the facility, is managed by an out-of-facility manager, and can communicate with the facility device (10).
The facility device (10) is
Persons with disabilities information input means (11) for inputting information about persons with intellectual disabilities necessary to support persons with intellectual disabilities, and
Supporter information input means (12) for inputting information about supporters, including at least physical condition, of supporters who support people with intellectual disabilities, and
Support content information input means (13) for inputting information on support content for persons with intellectual disabilities by support staff, and
The transmission means (14) for transmitting the intellectually disabled person information (UI), the support member information (AI), and the support content information (SI) input by these input means to the out-of-facility device (20), and
Equipped with
The extra-facility device (20) is
The receiving means (24) for receiving the intellectually disabled person information (UI), the support member information (AI), and the support content information (SI) transmitted from the transmitting means (14) of the facility device (10).
The recording / storing means (25) for recording / storing the intellectually disabled person information (UI), the support member information (AI), and the support content information (SI) received by the receiving means (24).
Intellectually disabled person information (UI), support staff information (AI), support content information (SI) recorded / stored in this recording / storage means (25), intellectual disability information (UI), support staff information. (AI), the first reference permission means (21) that can be referred to the support member who has input the support content information (SI), and
Of the intellectual disability information (UI), support staff information (AI), and support content information (SI) recorded / stored in the recording / storage means (25), at least the intellectual disability information (UI) and support. The content information (SI) can be referred to by the manager of the out-of-facility device (20) and / or the user of another facility device (10) capable of communicating with the out-of-facility device (20). 2 Reference permission means (22) and
A support system for people with intellectual disabilities, which is characterized by being equipped with. In claim 1,
The information on persons with intellectual disabilities (UI) includes characteristics, profiles, and tips (also referred to as "episodes") for improving the lives of persons with intellectual disabilities . A support system for persons with disabilities, which is characterized by this. In claim 1 or 2,
The support member information (AI) includes the support member's own physical condition and mood at the start of support, and the support theme, and the support member information input means (12) describes the support member's own physical condition and mood, respectively. 5: Very good, 4: Good, 3: Somewhat good, 2: Somewhat bad, 1: Bad] Support system. In any one of claims 1 to 3,
The support member information (AI) includes an evaluation of the support, which is input at the end of support, and the support member information input means (12) is [5: Satisfaction, 4: Good, 3: Rather. A support system for people with intellectual disabilities, which is characterized by being able to input on a 5-point scale consisting of [good, 2: rather bad, 1: bad]. In any one of claims 1 to 4,
The support member information (AI) is a support system for persons with intellectual disabilities, which is input during support or at the end of support, which is information noticed by the support member. In any one of claims 1 to 5,
The out-of-facility device 20
Of the intellectual disability information (UI), support staff information (AI), and support content information (SI) recorded / stored in the recording / storage means (25), at least the intellectual disability information (UI) and support. Support for persons with intellectual disabilities, characterized by having a third reference permission means (23) that allows the content information (SI) to be referred to by a counselor permitted by the administrator of the device outside the facility (20). Person support system.

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