JP7065652B2 - Methods and systems for managing the delivery destinations of delivered goods - Google Patents

Description

The present invention relates to a method and a system for managing the delivery destination of the delivered goods.

Conventionally, goods have been delivered to a delivery destination.

For example, a delivery person drives a vehicle loaded with a plurality of articles and moves to a delivery destination to deliver the articles. Since the delivery destination may differ for each item, the delivery person confirms the location information of the delivery destination for each item and moves by vehicle.

As a method of managing the delivery destination for each article, the article identification information for identifying the article and the location information of the delivery destination of the article are associated and stored in the server.

For example, in Patent Document 1, when delivering using a vehicle loaded with articles to be delivered, the delivery center includes delivery data including delivery destination location information and delivery information for same-day delivery to the vehicle device mounted on the vehicle. It has been proposed to receive and store the data from the in-vehicle device and move it to the delivery destination based on the guidance of the in-vehicle device.

Japanese Unexamined Patent Publication No. 8-273097

By the way, the delivery address may change suddenly. For example, the delivery address may be changed due to the customer's circumstances, or the delivery address may be found to be incorrect and changed to the correct delivery address.

In such a case, it is required to deliver the goods to the new delivery destination in response to the change of the delivery destination.

As proposed by Patent Document 1, when the delivery destination position information indicating the delivery destination position is stored in the in-vehicle device in association with the information of the delivered article, the delivery destination position information stored in the in-vehicle device is stored. Will be changed to a new delivery destination.

However, it may be difficult to change the delivery destination location information to a new delivery destination in response to a sudden change in the delivery destination. An example of such is that the delivery destination of the vehicle loaded with the goods is changed after the vehicle departs from the collection and delivery station.

Therefore, it is desirable to confirm the location information of the delivery destination and deliver the goods to the correct delivery destination.

Therefore, it is an object of the present specification to propose a method and a system for managing the delivery destination of the delivered goods capable of confirming the location information of the delivery destination and delivering the goods to the correct delivery destination.

According to the method disclosed in the present specification, the mobile terminal uses the terminal position information indicating the current position of the mobile terminal and the delivery destination identification information for identifying the delivery destination of the delivered goods as the delivery destination identification information. And the delivery destination location information associated with the delivery destination identification information received from the mobile terminal by the server and the transmission to the server that stores the goods identification information that identifies the goods and the delivery destination location information in association with each other. If the location information of the delivery destination and the terminal location information match, the mobile terminal uses the article identification information associated with the delivery destination identification information. If the location information of the delivery destination and the terminal location information do not match, the transmission to the mobile terminal is included.

Further, according to the system disclosed in the present specification, the server communication unit and the delivery destination identification information for identifying the delivery destination of the delivered goods are associated with the goods identification information for identifying the goods and the location information of the delivery destination. A server having a server storage unit for storing, a server processing unit, a terminal communication unit, an article identification information acquisition unit for acquiring article identification information of an article to be delivered, and a positioning unit for positioning current position information. , A mobile terminal having a terminal processing unit, and the terminal processing unit of the mobile terminal provides terminal position information indicating the current position of the mobile terminal positioned by the positioning unit and delivery destination identification information. The location information of the delivery destination, which is transmitted to the server using the communication unit and is stored in the storage unit in association with the delivery destination identification information received from the mobile terminal by the server processing unit of the server, and the terminal position information are one. If the location information of the delivery destination and the terminal location information match, the server communication unit stores the article identification information associated with the delivery destination identification information and stored in the storage unit. If the location information of the delivery destination and the terminal location information do not match, the mismatch is transmitted to the mobile terminal using the server communication unit.

According to the method disclosed in the present specification described above, it is possible to confirm the location information of the delivery destination and deliver the goods to the correct delivery destination.

Further, according to the system disclosed in the present specification described above, it is possible to confirm the location information of the delivery destination and deliver the goods to the correct delivery destination.

It is a figure which shows the structure of one Embodiment of the system disclosed in this specification. It is a figure which shows the configuration of a server. It is a figure which shows the structure of a mobile terminal. It is a flowchart explaining the work of delivering goods using a system. (A) is a diagram for explaining the delivery management table, and (B) is a diagram for explaining the delivery destination information management table. It is a sequence diagram (No. 1) explaining the operation of a system. It is a figure explaining the delivery destination information table. It is a sequence diagram (No. 2) explaining the operation of a system. (A) is a diagram for explaining a delivery management table, (B) is a diagram for explaining an article ID table, and (C) is a diagram for explaining a delivery article management table. (A) and (B) are diagrams showing the screen of the display unit of the mobile terminal. It is a flowchart explaining operation of a mobile terminal. It is a figure which shows the screen of the display part of a mobile terminal. It is a figure explaining the delivery article management table. It is a figure which shows the screen of the display part of a mobile terminal. It is a figure which shows the screen of the display part of a mobile terminal. It is a sequence diagram (No. 3) explaining the operation of a system. It is a figure explaining the delivery management table. It is a figure which shows the screen of the display part of a mobile terminal. It is a figure which shows the screen of the display part of a mobile terminal.

Hereinafter, a preferred embodiment of the system disclosed in the present specification will be described with reference to the drawings. However, the technical scope of the present invention is not limited to those embodiments, but extends to the inventions described in the claims and their equivalents.

FIG. 1 is a diagram showing a configuration of an embodiment of the system disclosed in the present specification. FIG. 2 is a diagram showing a server configuration. FIG. 3 is a diagram showing the configuration of a mobile terminal.

The system 1 of the present embodiment connects the mobile terminal 20 carried by the delivery person 101, the server 10 that connects to the mobile terminal 20 via the network N, and the server 10 that can communicate with the server 10 via the network N. A management terminal 30 is provided.

The system 1 is used by the delivery person 101 to mount the article 102 to be delivered on the vehicle 104, move it to the delivery destination 105, and manage the work of delivery.

An information code 103 including an article ID, which is article identification information for identifying the article 102, is arranged in the article 102. The delivery person 101 uses the mobile terminal 20 to acquire the article ID from the information code 103 arranged on the article 102.

The information code 103 does not include location information indicating the location of the delivery destination 105. The location information indicating the location of the delivery destination 105 is managed by the server 10.

The server 10 stores the delivery destination ID, which is the delivery destination identification information for identifying the delivery destination 105 of the delivered article 102, in association with the article ID and the location information of the delivery destination.

When the delivery destination of the article 102 is changed, the server 10 changes the location information of the delivery destination associated with the delivery destination ID to the location information of the new delivery destination.

The delivery person 101 delivers the article 102 to the delivery destination 105 after the position information of the delivery destination 105 for delivering the article 102 is confirmed by the server 10 using the mobile terminal 20.

As a result, it is possible to confirm the location information of the delivery destination before delivering the article and deliver the article to the correct delivery destination.

As the information code 103, for example, a one-dimensional code (for example, a bar code), a two-dimensional code, a color code, or the like can be used. Further, the information code 103 may be information stored in the RFID tag. In this case, the mobile terminal 20 uses an RFID reader to acquire the article ID of the information code 103 stored in the RFID tag.

Next, the server 10 will be described below.

The server 10 has a processing unit 11, a storage unit 12, a display unit 13, an operation unit 14, and a communication unit 15.

The processing unit 11 has one or more processors and peripheral circuits. The processing unit 11 controls each hardware component of the server 10 and performs various processes according to a predetermined computer program 12a stored in advance in the storage unit 12, and temporarily stores the data generated during the process. The storage unit 12 is used.

The storage unit 12 may have a semiconductor memory such as a random access memory (RAM) or a read-only memory (ROM), a magnetic disk, or a flash memory. The storage unit 12 may have a drive capable of reading a storage medium for storing a predetermined computer program 12a non-temporarily.

The storage unit 12 stores the computer program 12a, the delivery management table 12b registered in association with the delivery destination ID and the article ID, and the delivery destination information registered in association with the delivery destination ID and the location information of the delivery destination. Store the management table 12c.

The display unit 13 is controlled by the processing unit 11 and can display various information accompanying the operation of the server 10. As the display unit 13, for example, a liquid crystal display can be used.

The operation unit 14 is operated by the user and can input the operation. As the operation unit 14, for example, a keyboard and a mouse can be used.

The communication unit 15 transmits / receives information to / from the mobile terminal 20 and the management terminal 30 via the network N. The processing unit 11 performs various processes based on the information received by the communication unit 15. Further, the processing unit 11 transmits the results of performing various processing using the communication unit 15. The communication unit 15 may have a communication circuit and a communication line for transmitting and receiving.

Next, the mobile terminal 20 will be described below.

The mobile terminal 20 has a processing unit 21, a storage unit 22, a display unit 23, an operation unit 24, an image acquisition unit 25, a positioning unit 26, and a communication unit 27.

The processing unit 21 has one or more processors and peripheral circuits. The processing unit 21 controls each hardware component of the mobile terminal 20 and performs various processes according to a predetermined computer program 22a stored in advance in the storage unit 22, and temporarily stores the data generated during the process. The storage unit 22 is used.

The storage unit 22 may have a semiconductor memory such as a random access memory (RAM) or a read-only memory (ROM), a magnetic disk, or a flash memory. The storage unit 22 may have a drive capable of reading a storage medium for storing a predetermined computer program 22a non-temporarily.

The display unit 23 is controlled by the processing unit 21 and can display various information accompanying the operation of the mobile terminal 20. As the display unit 23, for example, a liquid crystal display can be used.

The operation unit 24 is operated by a delivery person and can input an operation. The mobile terminal 20 can use, for example, a touch panel integrated with the display unit 23 as the operation unit 24.

The image acquisition unit 25 is controlled by the processing unit 21 to acquire an image of the information code displayed on the article. As the image acquisition unit 25, for example, a CCD, a CMOS imager, or the like can be used. In the present embodiment, the image acquisition unit 25 is included in the mobile terminal 20, but the image acquisition unit 25 may be separate from the mobile terminal 20. The image acquisition unit 25 is an example of an article ID acquisition unit that acquires an article ID. The processing unit 21 analyzes the image acquired by the image acquisition unit 25 to obtain an article ID.

The positioning unit 26 is controlled by the processing unit 21 to acquire the current position information of the mobile terminal 20. For example, the positioning unit 26 receives the GPS radio wave transmitted by the GPS artificial satellite, obtains the position of the mobile terminal 20, and outputs the position information of the mobile terminal 20 to the processing unit 21.

The communication unit 27 transmits / receives information to / from the server 10 via the network N by using wireless communication. The communication unit 27 connects to the network N via a base station in accordance with a predetermined wireless communication standard such as 3GPP (Third Generation Partnership Project) or LTE (Long Term Evolution). Further, the communication unit 27 may be connected to the network N by using a wireless LAN. The communication unit 27 may have a communication circuit and an antenna for wireless transmission / reception. The processing unit 21 performs various processes based on the information received by the communication unit 27. Further, the processing unit 21 transmits the results of performing various processing using the communication unit 27.

Next, the work of the delivery person delivering the goods to the delivery destination using the system 1 of the present embodiment will be described below with reference to the flowchart shown in FIG.

First, in step S401, the delivery management table and the delivery destination information management table created in the management terminal 30 are transmitted to the server 10 via the network N. The processing unit 11 of the server 10 stores the delivery management table and the delivery destination information management table in the storage unit 12.

FIG. 5A is a diagram illustrating an example of a delivery management table.

The delivery management slip 500 shown in FIG. 5A has a delivery date column 501, a terminal ID column 502, a delivery destination ID column 503, an article ID column 504, a completion classification column 505, a status column 506, and delivery. It has a middle flag column 507.

The estimated delivery date on which the goods are delivered is registered in the delivery date column 501. In the terminal ID column 502, a terminal ID, which is identification information for identifying a mobile terminal 20 carried by a delivery person who delivers an article, is registered. The delivery destination ID is registered in the delivery destination ID column 503. In the article ID column 504, the article ID of the article to be delivered is registered. Articles identified by the article ID associated with the same terminal ID are delivered by the same delivery person. In the completion category column 505, the completion category of delivery of the goods to the delivery destination is registered as "completed" or "unfinished". In the status column 506, the result of comparing the location information of the mobile terminal 20 when the completion category is registered in the completion category column 505 with the location information of the delivery destination is registered as "normal" or "abnormal". .. In the delivery flag field 507, a flag is registered corresponding to the delivery destination ID associated with the delivery destination in which the mobile terminal 20 is located.

In this way, the delivery management slip 500 is associated with the delivery date, the terminal ID, the delivery destination ID, the article ID, the completion category, the status, and the delivery flag for each article ID. be registered.

FIG. 5B is a diagram illustrating an example of a delivery destination information management table.

The delivery destination information management table 510 shown in FIG. 5B has a delivery destination ID column 511, a delivery destination name column 512, an address column 513, and a location information column 514.

The delivery destination ID is registered in the delivery destination ID column 511. The name of the delivery destination is registered in the delivery destination name column 512. The delivery address is registered in the address field 513. In the position information field 514, the longitude and latitude, which are the position information of the delivery destination, are registered. The type of the location information of the delivery destination corresponds to the location information acquired by the positioning unit 26 of the mobile terminal 20.

As described above, in the delivery destination information management table 510, the delivery destination name, the address, and the location information are registered in association with each delivery destination ID.

Whenever the location information of the delivery destination is changed, a new delivery destination information management table created in the management terminal 30 is transmitted to the server 10, and the processing unit 11 of the server 10 is stored in the storage unit 12. Update the delivery destination information management table to be stored. For example, even if the delivery destination is changed after the vehicle loaded with the goods departs from the collection and delivery station, the delivery destination information management table is updated.

When the delivery destination information management table 510 is stored in the storage unit 12 of the server 10, the management terminal 30 does not have to transmit the delivery destination information management table 510 to the server 10. The delivery destination information management table 510 is updated on the server 10.

Next, in step S403, the article to be delivered is confirmed and mounted on the vehicle. For example, for each article, after the article ID is acquired and the delivery date is confirmed, the article is loaded on a vehicle driven by a delivery person carrying a mobile terminal 20 identified by the terminal ID. Here, it is preferable that the articles are sorted by delivery destination and mounted on the vehicle from the viewpoint of delivering the articles by delivery destination.

Next, in step S405, the delivery person operates the mobile terminal 20 and inputs the delivery destination ID of the delivery destination to be moved by the vehicle to the mobile terminal 20.

The operation of the system 1 in step S405 will be described below with reference to the sequence diagram shown in FIG.

First, in step S601, the delivery person operates the operation unit 24 of the mobile terminal 20 to request the server 10 to send the delivery date and the delivery destination ID that identifies the delivery destination to which the goods are delivered. Send a shipping request. The processing unit 21 of the mobile terminal 20 uses the communication unit 27 to transmit the delivery destination request, the terminal ID, and the delivery date to the server 10 via the network N. The delivery date is usually the day when the delivery person operates the operation unit 24 of the mobile terminal 20.

Next, in step S603, the server 10 receives the delivery destination request, the terminal ID, and the delivery date.

Next, in step S605, the processing unit 11 of the server 10 refers to the delivery management table 12b stored in the storage unit 12 to extract the received delivery date and the delivery destination ID associated with the terminal ID. Further, with reference to the delivery destination information management table 12c stored in the storage unit 12, the delivery destination name associated with the extracted delivery destination ID is acquired, and the delivery destination ID and the delivery destination name are associated with each other. Create a delivery address information table.

FIG. 7 is a diagram illustrating an example of a delivery destination information table.

The delivery destination information table 700 has a delivery destination ID column 701 and a delivery destination name column 702. In the delivery destination information table 700, the delivery destination ID and the delivery destination name are registered in association with each other.

Next, in step S607, the processing unit 11 of the server 10 uses the communication unit 15 to transmit the delivery destination information table to the mobile terminal 20 via the network N.

Next, in step S609, the mobile terminal 20 receives the delivery destination information table and stores it in the storage unit 22.

Next, in step S611, the processing unit 21 of the mobile terminal 20 displays the delivery destination information table on the display unit 23. As a result, the delivery person recognizes that the delivery destination on the delivery date is the business establishment A identified by the delivery destination ID A and the business establishment B identified by the delivery destination ID B. The above is the description of step S405. The mobile terminal 20 may store the delivery destination information table in the storage unit 22 in advance without receiving it from the server 10.

Next, in step S407, the delivery person drives the vehicle loaded with the goods and moves to the first delivery destination. The delivery person separately receives the delivery address name and the delivery address of the delivery destination on the delivery date, and drives the vehicle with reference to the delivery address on the delivery date. The order of moving to the delivery destination does not have to be the order described in the delivery destination information table.

Next, in step S409, the delivery person operates the mobile terminal 20 to confirm the location information of the delivery destination.

The operation of the system 1 in step S409 will be described below with reference to the sequence diagram shown in FIG.

First, in step S801, the delivery person operates the operation unit 24 of the mobile terminal 20, selects the delivery destination name of the arrival destination, and then refers to the server 10 based on the current position of the mobile terminal 20. To send a delivery destination location confirmation request requesting confirmation of the delivery destination location information. The processing unit 21 of the mobile terminal 20 refers to the delivery destination information table 22b stored in the storage unit 22, and extracts the delivery destination ID based on the input delivery destination name. Further, the processing unit 21 uses the positioning unit 26 to acquire the current position information of the mobile terminal 20 as the terminal position information.

Next, in step S803, the processing unit 21 of the mobile terminal 20 uses the communication unit 27 to set the delivery destination position confirmation request, the terminal position information, the delivery destination ID, the terminal ID, and the delivery date on the network N. It is transmitted to the server 10 via.

Next, in step S805, the server 10 receives the delivery destination position confirmation request, the terminal position information, the delivery destination ID, the terminal ID, and the delivery date.

Next, in step S807, the processing unit 11 of the server 10 refers to the delivery destination information management table 12c stored in the storage unit 12, and refers to the delivery destination ID associated with the delivery destination ID received from the mobile terminal 20. Extract location information. Then, the processing unit 11 determines whether or not the location information of the delivery destination and the terminal location information match within an allowable range. The permissible range may be, for example, within 30 m in each of the longitude direction and the latitude direction.

First, the processing when the location information of the delivery destination and the terminal location information match within the permissible range will be described below. When the location information of the delivery destination and the location information of the terminal match within an allowable range, the processing unit 11 stores the delivery destination ID received from the mobile terminal 20 as the delivery destination ID during delivery in the storage unit 12. .. Specifically, as shown in the example of FIG. 9A, the processing unit 11 registers a flag in the in-delivery flag field 907 associated with the delivery destination ID in the delivery management table 900. The delivery destination identified by the delivery destination ID in which the flag is registered in the delivery flag field 907 is the delivery destination to which the delivery person is currently located. In the example shown in FIG. 9A, the delivery person is located at the delivery destination identified by the delivery destination ID A. Then, the processing unit 11 refers to the delivery management table 12b stored in the storage unit 12 to extract the delivery date received from the mobile terminal 20, the terminal ID, and the article ID associated with the delivery destination ID. Create an article ID table showing the article ID of the article to be delivered to the delivery destination. The article ID table shows the articles to be delivered to the delivery destination identified by the delivery destination ID in which the flag is registered in the delivery flag column 907.

FIG. 9B is a diagram showing an example of an article ID table.

The article ID table 910 has an article ID column 911. In the article ID column 911, the article ID of the article to be delivered to the delivery destination where the delivery person is currently located is registered.

In the example shown in FIGS. 9 (A) and 9 (B), in the article ID table 910, the articles delivered to the delivery destination identified by the delivery destination ID A are the article IDs x001 and x002. It is shown that.

Next, the processing when the location information of the delivery destination and the terminal location information do not match within the permissible range will be described below.

When the location information of the delivery destination and the terminal location information do not match within the permissible range, the processing unit 11 notifies that the location information of the delivery destination and the terminal location information do not match within the permissible range. create.

Next, in step S809, the processing unit 11 of the server 10 uses the communication unit 15 to transmit the article ID table or the mismatch notification to the mobile terminal 20 via the network N.

Next, in step S811, the mobile terminal 20 receives the article ID table or the mismatch notification and stores it in the storage unit 22.

Next, in step S813, when the processing unit 21 of the mobile terminal 20 receives the article ID table, the delivery article management table is created based on the article ID table and stored in the storage unit 22.

FIG. 9C is a diagram showing an example of a delivery article management table.

The delivery article management table 920 has an article ID column 921 and a completion classification column 922. In the article ID column 921, the article ID registered in the article ID table is registered. In the completion classification column 922, when the article ID registered in the article ID column 921 is acquired from the article, "done" is registered. If the article ID has not been acquired, "unfinished" is registered in the completion category column 922. The completion classification column 922 is used in the work of delivering the article described later to the delivery destination (step S411).

Then, as shown in FIG. 10A, the processing unit 21 displays on the display unit 23 a screen showing the button 1001 for acquiring the image of the information code of the article together with the delivery destination name. As a result, the delivery person recognizes that he / she has moved to the correct delivery destination. Then, the delivery person proceeds to the work of step S411.

On the other hand, in step S813, when the processing unit 21 of the mobile terminal 20 receives the mismatch notification, the position of the mobile terminal 20 and the position of the delivery destination are separated as shown in FIG. 10 (B). In addition, an instruction requesting the movement to the correct delivery destination position is displayed on the display unit 23. The work of the delivery person delivering the goods to the delivery destination returns before step S407, and the delivery person confirms the delivery address and moves the vehicle to the correct delivery destination position.

The above is the description of step S409.

As described above, each time the delivery person moves to the delivery destination, the location information of the mobile terminal 20 is compared with the location information of the delivery destination registered in the delivery destination information management table managed by the server 10. , Even if the delivery destination location information is suddenly changed, the correct delivery destination location can be confirmed and the goods can be delivered. Thereby, for example, even if the delivery destination is changed after the vehicle loaded with the goods departs from the collection and delivery station, it is possible to confirm the correct delivery destination position.

Next, in step S411, the delivery person operates the mobile terminal 20 to acquire the article ID from the article and deliver the article to the delivery destination.

The operation of the mobile terminal 20 in step S411 will be described below with reference to the flowchart shown in FIG.

First, in step S1101, the processing unit 21 of the mobile terminal 20 acquires an image of the information code of the article by using the image acquisition unit 25. The processing unit 21 analyzes the acquired image and acquires the article ID.

Next, in step S1103, the processing unit 21 determines whether or not the acquired article ID is registered in the delivery article management table stored in the storage unit 22.

When the acquired article ID is registered in the delivery article management table stored in the storage unit 22 (step S1103-Yes), the processing unit 21 stores the delivery article management table stored in the storage unit 22. With reference to it, it is determined whether or not the acquired article ID is an acquired article ID.

When the acquired article ID is not the acquired article ID (step S1105-No), the processing unit 21 displays the acquired article ID on the display unit 23 as shown in FIG. Then, the delivery person delivers the article whose article ID has been confirmed to the delivery destination. After all the article IDs are confirmed, the delivery person collectively delivers the articles to the delivery destination. Alternatively, the goods may be delivered to the delivery destination for each goods for which the goods ID has been confirmed.

Further, as shown in FIG. 13, the processing unit 21 changes the completion category associated with the acquired article ID in the delivery article management table stored in the storage unit 22 to “completed” and delivers the product. Update the goods management table. In the example shown in FIG. 12, the completion category of the article ID x001 is changed to "finished", and the delivery article management table 1300 is updated.

Next, in step S1109, the processing unit 21 determines whether or not the delivery completion button (see FIG. 12) displayed on the display unit 23 has been operated. When the delivery person determines that all the articles to be delivered to the delivery destination have been delivered, the delivery completion button displayed on the display unit 23 operates.

When the delivery completion button displayed on the display unit 23 is not operated (step S1109-No), the processing unit 21 repeats the processing after step S1101. On the other hand, when the delivery completion button displayed on the display unit 23 is operated (step S1109-Yes), the process proceeds to step S413.

On the other hand, when the acquired article ID is not registered in the delivery article management table stored in the storage unit 22 (step S1103-No), as shown in FIG. 14, the processing unit 21 acquires the article ID. The display unit 23 indicates that the delivered article is not an article to be delivered to the delivery destination at this position. As a result, the delivery person can recognize that the article ID of the erroneous article has been acquired, so that the erroneous delivery of the article is prevented. Then, when the OK button 1401 displayed on the display unit 23 is operated by the delivery person, the process returns to step S1101.

Further, when the acquired article ID is an acquired article ID (step S1105-Yes), the processing unit 21 tells the display unit 23 that the article ID has been acquired, as shown in FIG. indicate. As a result, the delivery person can recognize that the article ID has acquired the article ID of the acquired article again. For example, a delivery person forgets to deliver an article to a delivery destination by checking whether the number of articles for which an article ID has been acquired matches the total number of articles delivered to the delivery destination at this location. Is prevented. Then, the process proceeds to step S1109.

The above is the description of step S411.

As described above, when the delivery person determines that all the articles to be delivered to the delivery destination have been delivered, the delivery completion button (see FIG. 12) displayed on the display unit 23 operates. As a result, the delivery completion process at the delivery destination is disclosed (step S413).

The operation of the system 1 in step S413 will be described below with reference to the sequence diagram shown in FIG.

First, in step S1601, the processing unit 21 of the mobile terminal 20 uses the positioning unit 26 to acquire the current position information of the mobile terminal 20 as the terminal position information. Then, the processing unit 21 refers to the delivery article management table stored in the storage unit 22 and extracts the article ID whose completion category is “completed”. An article for which an article ID has been acquired is an article delivered to a delivery destination. There may be one or more articles for which the article ID has been acquired.

Next, in step S1603, the processing unit 21 uses the communication unit 27 to request the server 10 to confirm the article ID of the delivered article, the delivery completion confirmation request, the article ID, and the terminal. The location information, the terminal ID, and the delivery date are transmitted to the server 10 via the network N.

Next, in step S1605, the server 10 receives the delivery completion confirmation request, the article ID, the terminal position information, the terminal ID, and the delivery date.

Next, in step S1607, the processing unit 11 of the server 10 refers to the delivery management table 12b stored in the storage unit 12, and sets the article ID received from the mobile terminal 20 and the delivery flag. Comparing the delivery destination ID with the associated article ID, does the article ID associated with the delivery destination ID flagged during delivery match the article ID received from the mobile terminal 20? Judge whether or not.

First, the processing when the article ID associated with the delivery destination ID for which the delivery flag is set and the article ID received from the mobile terminal 20 match will be described below. When the article ID associated with the delivery destination ID for which the delivery flag is set and the article ID received from the mobile terminal 20 match, the processing unit 11 notifies that they match. Create a notification. Then, the processing unit 11 updates the delivery management table 12b stored in the storage unit 12. Specifically, as shown in the example shown in FIG. 17, in the delivery management table 1700, the processing unit 11 "finished" in the completion classification column 1705 associated with the article ID matching the article ID received from the mobile terminal 20. Is registered.

Then, the processing unit 11 of the server 10 refers to the delivery destination information management table 12c stored in the storage unit 12, the location information of the delivery destination associated with the article ID received from the mobile terminal 20, and the mobile phone. Compare with the terminal position information received from the terminal 20. Then, when the location information of the delivery destination associated with the article ID received from the mobile terminal 20 and the terminal location information received from the mobile terminal 20 match within an allowable range, the processing unit 11 stores the storage unit 11. In the delivery management table 12b stored in 12, "normal" indicating that the delivery is completed normally is registered in the status column associated with the delivery destination ID in which the delivery flag is set. On the other hand, when the location information of the delivery destination associated with the article ID received from the mobile terminal 20 and the terminal location information received from the mobile terminal 20 do not match within an allowable range, the processing unit 11 stores the storage unit 11. Register that there is an abnormality in delivery in the status column associated with the delivery destination ID in which the delivery flag is set in the delivery management table 12b stored in 12. Then, the processing unit 11 erases the delivery flag in the delivery management table 12b.

Specifically, as in the example shown in FIG. 17, when the delivery is completed normally, the processing unit 11 is associated with the delivery destination ID for which the delivery flag is set in the delivery management table 1700. Register the status "normal" in column 1706. On the other hand, when there is an abnormality in delivery, the processing unit 11 registers the status "abnormality" in the status column 1706 associated with the delivery destination ID for which the delivery flag is set in the delivery management table 1700. Although the article ID associated with the delivery destination ID for which the delivery flag is set matches the article ID received from the mobile terminal 20, the terminal position information received from the mobile terminal 20 is the delivery destination position. If it does not match the information, there is a possibility that something is wrong, and the server 10 records it in the delivery management table 1700.

Next, processing when the article ID associated with the delivery destination ID for which the delivery flag is set and the article ID received from the mobile terminal 20 do not match will be described below. When the article ID associated with the delivery destination ID flagged during delivery does not match the article ID received from the mobile terminal 20, the processing unit 11 sets the delivery destination ID flagged during delivery. Among the article IDs associated with, an article ID notification for notifying the article ID not included in the article ID received from the mobile terminal 20 as the article ID of the undelivered article is created.

Next, in step S1609, the processing unit 11 of the server 10 uses the communication unit 15 to transmit a match notification or an article ID notification to the mobile terminal 20 via the network N.

Further, in step S1611, the mobile terminal 20 receives the match notification or the article ID notification and stores it in the storage unit 22.

Next, in step S1613, when the processing unit 21 of the mobile terminal 20 receives the match notification, the display unit indicates that the article IDs of the articles delivered to the delivery destination match, as shown in FIG. Display on 23. As a result, the delivery person can recognize that all the goods to be delivered to this delivery destination have been delivered.

On the other hand, in step S1613, when the processing unit 21 of the mobile terminal 20 receives the article ID notification, as shown in FIG. 19, the article ID of the undelivered article is displayed based on the article ID included in the article ID notification. Displayed in unit 13. As a result, the delivery person can recognize that some of the items to be delivered to this delivery destination are undelivered. The work of the delivery person delivering the goods to the delivery destination returns to the front of step S411, and the delivery staff forgets to deliver the goods to the delivery destination by delivering the undelivered goods displayed on the display unit 13. Is prevented.

The above is the description of step S413.

Next, in step S415, the delivery person determines whether or not there is another delivery destination. If there is another delivery destination (step S415-Yes), the process returns to step S405. On the other hand, when there is no other delivery destination (step S415-No), the work of the delivery staff to deliver the goods to the delivery destination is completed.

According to the system of the present embodiment described above, it is possible to confirm the location information of the delivery destination and deliver the goods to the correct delivery destination.

In the system of the present embodiment, the information code arranged on the article includes only the article ID and does not include the location information of the delivery destination. The location information of the delivery destination is managed only on the server. As a result, even if the delivery destination is changed in the process (step S409) in which the delivery person confirms the location of the delivery destination, the location information of the mobile terminal and the location information of the delivery destination are compared on the server. This makes it possible to prevent erroneous delivery.

Here, by comparing the location information of the mobile terminal with the location information of the delivery destination, the delivery person can accurately determine whether or not the delivery destination has moved to the delivery destination. For example, when comparing the position information of the in-vehicle device mounted on the vehicle with the position information of the delivery destination, the vehicle equipped with the in-vehicle device may not be able to move near the delivery destination depending on the road conditions. In this case, it may not be possible to determine whether or not the delivery person has moved to the delivery destination by comparing the position information of the in-vehicle device mounted on the vehicle with the position information of the delivery destination. On the other hand, in the present embodiment, since the position information of the mobile terminal 20 that can be carried and moved by the delivery person is compared with the position information of the delivery destination, the position of the delivery person is moved by the delivery person moving to the delivery destination. It is possible to accurately determine whether and the location information of the delivery destination match.

In the present invention, the method and system for managing the delivery destination of the delivered article of the above-described embodiment can be appropriately changed as long as the gist of the present invention is not deviated.

For example, in the above-described embodiment, when the location information of the delivery destination and the terminal location information match, the server stores the delivery destination ID received from the mobile terminal as the delivery destination ID during delivery (step S409). , The article ID received from the mobile terminal is compared with the article ID associated with the delivery destination ID that matches the delivery destination ID during delivery (step S413), but the server uses another method. The delivery destination ID associated with the article ID to be compared with the article ID received from the mobile terminal may be determined. For example, in step S413, the mobile terminal transmits the delivery destination ID together with the article ID received from the mobile terminal, and in step S413, the server receives the article ID received from the mobile terminal and the delivery destination ID received from the mobile terminal. You may want to compare the delivery destination ID that matches with the article ID associated with the comparison with the comparison.

Further, in the above-described embodiment, the server compares the article ID received from the mobile terminal with the article ID associated with the delivery destination ID that matches the delivery destination ID during delivery (process in step S413). ), The mobile terminal may compare the article ID acquired from the article with the article ID received from the server (received in step S811).

1 System 10 Server 11 Processing unit 12 Storage unit 12a Computer program 12b Delivery plan table 12c Delivery destination information table 13 Display unit 14 Operation unit 15 Communication unit 20 Mobile terminal 21 Processing unit 22 Storage unit 22a Computer program 23 Display unit 24 Operation unit 25 Image acquisition unit 26 Positioning unit 27 Communication unit 30 Management terminal

Claims (7)

The mobile terminal uses the terminal position information indicating the current position of the mobile terminal and the delivery destination identification information for identifying the delivery destination of the delivered article, the delivery destination identification information, and the article identification information for identifying the article. And sending to the server that stores the location information of the delivery destination in association with it,
The server determines whether or not the location information of the delivery destination associated with the delivery destination identification information received from the mobile terminal matches the terminal location information, and determines whether or not the location of the delivery destination matches. When the information and the terminal position information match, the delivery destination identification information received from the mobile terminal is stored as the delivery destination identification information during delivery, and the article identification associated with the delivery destination identification information is stored. When the information is transmitted to the mobile terminal and the location information of the delivery destination and the terminal location information do not match, the mismatch is transmitted to the mobile terminal.
The mobile terminal that has received the article identification information from the server acquires the article identification information from the article and transmits the article identification information to the server.
The server compares the article identification information received from the mobile terminal with the article identification information associated with the delivery destination identification information that matches the delivery destination identification information during delivery, and compares the results. Sending to the mobile terminal,
How to include. The transmission of the article identification information to the server by the mobile terminal includes the transmission of the terminal position information to the server together with the article identification information.
The transmission of the comparison result to the mobile terminal by the server is associated with the transmission of the comparison result to the mobile terminal and the article identification information received from the mobile terminal. The method according to claim 1 , which comprises comparing the location information of the delivery destination with the terminal location information. When the server transmits the comparison result to the mobile terminal, the mobile terminal is included in the article identification information associated with the delivery destination identification information that matches the delivery destination identification information during delivery. The article identification information not included in the article identification information received from is transmitted to the mobile terminal as the article identification information of the undelivered article.
In addition,
The method according to claim 1 or 2 , wherein the mobile terminal that has received the article identification information of the undelivered article from the server outputs the article identification information of the received undelivered article. The mobile terminal uses the terminal position information indicating the current position of the mobile terminal and the delivery destination identification information for identifying the delivery destination of the delivered article, the delivery destination identification information, and the article identification information for identifying the article. And sending to the server that stores the location information of the delivery destination in association with it,
The server determines whether or not the location information of the delivery destination associated with the delivery destination identification information received from the mobile terminal matches the terminal location information, and determines whether or not the location of the delivery destination matches. When the information and the terminal position information match, the article identification information associated with the delivery destination identification information is transmitted to the mobile terminal, and the delivery destination position information and the terminal position information are used. If they do not match, the fact that they do not match is sent to the mobile terminal, and
The mobile terminal that has received the article identification information from the server acquires the article identification information from the article and compares the article identification information with the article identification information received from the server.
How to include . When the mobile terminal receives from the server that the location information of the delivery destination and the location information of the terminal do not match, the mobile terminal has the terminal location information equal to the location information of the delivery destination. The method according to any one of claims 1 to 4 , which includes outputting what has not been done. With the server communication department
A server storage unit that stores delivery destination identification information that identifies the delivery destination of the delivered article in association with the article identification information that identifies the article and the location information of the delivery destination.
Server processing unit and
With a server that has
With the terminal communication department
The article identification information acquisition unit that acquires the article identification information of the article to be delivered, and
A positioning unit that measures the current location information and
Terminal processing unit and
With mobile terminals that have
Equipped with
The terminal processing unit of the mobile terminal transmits terminal position information indicating the current position of the mobile terminal positioned by the positioning unit and the delivery destination identification information to the server using the terminal communication unit. death,
The server processing unit of the server is associated with the delivery destination identification information received from the mobile terminal, and the location information of the delivery destination stored in the server storage unit coincides with the terminal position information. If the location information of the delivery destination and the terminal location information match, the server storage unit uses the delivery destination identification information received from the mobile terminal as the delivery destination identification information during delivery. The article identification information stored in the server storage unit in association with the delivery destination identification information is transmitted to the mobile terminal using the server communication unit, and the position of the delivery destination is stored in the server communication unit. When the information and the terminal position information do not match, the mismatch is transmitted to the mobile terminal using the server communication unit.
The terminal processing unit of the mobile terminal that has received the article identification information acquires the article identification information of the article by using the article identification information acquisition unit, and uses the article identification information by using the terminal communication unit. And send it to the server
The server processing unit of the server is stored in the server storage unit in association with the article identification information received from the mobile terminal and the delivery destination identification information matching the delivery destination identification information during delivery. A system that compares with article identification information and transmits the comparison result to the mobile terminal using the server communication unit . With the server communication department
A server storage unit that stores delivery destination identification information that identifies the delivery destination of the delivered article in association with the article identification information that identifies the article and the location information of the delivery destination.
Server processing unit and
With a server that has
With the terminal communication department
The article identification information acquisition unit that acquires the article identification information of the article to be delivered, and
A positioning unit that measures the current location information and
Terminal processing unit and
With mobile terminals that have
Equipped with
The terminal processing unit of the mobile terminal transmits terminal position information indicating the current position of the mobile terminal positioned by the positioning unit and the delivery destination identification information to the server using the terminal communication unit. death,
The server processing unit of the server is associated with the delivery destination identification information received from the mobile terminal, and the location information of the delivery destination stored in the server storage unit coincides with the terminal position information. If it is determined whether or not the location information of the delivery destination and the location information of the terminal match, the article identification information associated with the delivery destination identification information and stored in the server storage unit is used. If the server communication unit is used to transmit to the mobile terminal and the location information of the delivery destination and the terminal position information do not match, the server communication unit is used to indicate that they do not match. Send to the mobile terminal
A system in which the mobile terminal that has received the article identification information from the server acquires the article identification information from the article and compares the article identification information with the article identification information received from the server .

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