JP7020298B2 - Document comment sharing device - Google Patents

Description

The present invention relates to a material comment sharing device.

Patent Document 1 describes an example of a material comment sharing device. The material comment sharing device sets the reliability according to conditions such as the time when the user who creates a comment browses the material.

Japanese Unexamined Patent Publication No. 2013-238992

However, the reliability of a comment created as additional information of a material may be based on the experience, knowledge or skill of the user who creates the comment. At this time, the reliability of the comment does not depend on the conditions for the user to browse the material. Therefore, when the comment sharing system described in Patent Document 1 is applied to a comment created as additional information of a document, the reliability of the comment is not set accurately. Therefore, highly reliable comments created as additional information in the material are not shared.

The present invention has been made to solve such a problem. An object of the present invention is to provide a material comment sharing device capable of sharing highly reliable comments created as additional information of materials.

The material comment sharing device according to the present invention has a material storage unit that stores data including the contents of the material, an input unit that accepts input of comments created as additional information of the material, and comment data input to the input unit. The comment storage unit that stores the comment storage unit, the user attribute storage unit that stores the user attribute data predetermined by the organization to which the user belongs, and the user attribute storage unit that stores the user who input the comment from the input unit. Based on the user attributes of the stored data, the reliability setting unit that sets the reliability of the comment and the display device that displays the contents of the input data are specified based on the operation from the user. An output unit that outputs data including the contents of the material and outputs the data of the comment created for the material by another user to the display device based on the reliability of the comment, and the user who viewed the comment. It is provided with a priority setting unit for setting the priority of the comment based on the evaluation of the comment by the user and the combination of the user attributes of the user, and the output unit is provided with the comment data and the priority of the comment. The data that specifies the display method according to the above is also output to the display device .
The material comment sharing device according to the present invention has a material storage unit that stores data including the contents of the material and data of material attributes predetermined for the material, and input of a comment created as additional information of the material. An input unit that accepts data, a comment storage unit that stores comment data input to the input unit, a user attribute storage unit that stores user attribute data predetermined by the organization to which the user belongs, and an input unit. About the user who entered the comment from The reliability setting unit that sets the reliability of the comment based on the user attribute of the data stored in the user attribute storage unit and the content of the input data are displayed. The data including the contents of the material specified based on the operation from the user is output to the display device, and the data of the comment created for the material by another user is displayed based on the reliability of the comment. The priority of the comment based on the combination of the output unit output to the device, the evaluation of the comment by the user who viewed the comment, the user attribute of the user, and the material attribute of the material in which the comment was created. The reliability setting unit is provided with a priority setting unit for setting the comment, and the reliability setting unit is based on the combination of the user attribute of the user who created the comment and the material attribute of the material in which the comment was created. Is set, and the output unit outputs the comment data and the data for specifying the display method according to the priority of the comment to the display device together.

According to the present invention, the reliability of a comment is set based on the user attribute of the user who created the comment. User attributes are predetermined by the organization to which the user belongs. The output unit outputs the comment data to the display device based on the reliability of the comment. This makes it possible to share highly reliable comments created as additional information in the material.

It is a block diagram of the material comment sharing system which concerns on Embodiment 1. It is a figure which shows the example of the material data which concerns on Embodiment 1. FIG. It is a figure which shows the example of the user attribute data which concerns on Embodiment 1. FIG. It is a figure which shows the example of the comment data which concerns on Embodiment 1. FIG. It is a figure which shows the example of the evaluation data which concerns on Embodiment 1. FIG. It is a figure which shows the example of the score table which concerns on Embodiment 1. It is a figure which shows the example of the score table which concerns on Embodiment 1. It is a figure which shows the example of the display of the display device which concerns on Embodiment 1. FIG. It is a flowchart which shows the example of the operation of the material comment sharing apparatus which concerns on Embodiment 1. FIG. It is a figure which shows the hardware configuration of the main part of the material comment sharing apparatus which concerns on Embodiment 1. FIG.

The embodiment for carrying out the present invention will be described with reference to the accompanying drawings. In each figure, the same or corresponding parts are designated by the same reference numerals, and duplicate description will be appropriately simplified or omitted.

Embodiment 1.
FIG. 1 is a configuration diagram of a material comment sharing system according to the first embodiment.

The material comment sharing system 1 is applied to, for example, sharing comments created for training materials for engineers. The technician is, for example, a maintenance technician for building equipment. Building equipment includes, for example, elevators, escalators or air conditioning equipment. The user of the material comment sharing system 1 is, for example, an engineer who takes the training.

The material comment sharing system 1 includes a plurality of terminal devices and a material comment sharing device 2.

Each of the plurality of terminal devices includes a display device. The display device is a device that displays the contents of data input from the outside of the terminal device. Each of the plurality of terminal devices may include an input device. The input device is a device used for input such as an operation by a user. The terminal device includes, for example, a tablet PC 3 (PC: Personal Computer), a desktop PC 4, a laptop PC 5, or a smartphone 6. The tablet PC 3 includes a touch panel 7 and a touch pen 8. The touch pen 8 is an example of an input device used for inputting handwritten characters or figures by a user. The desktop PC 4 includes a screen 9, a keyboard, and a mouse. The laptop PC 5 includes a screen 10, a keyboard, and a touchpad. The smartphone 6 includes a touch panel 11. Each of the touch panel 7, the screen 9, the screen 10 and the touch panel 11 is an example of a display device. Keyboards, mice and touchpads are examples of input devices. Each of the plurality of terminal devices is connected to the network 12. The network 12 is, for example, the Internet or an intranet.

The material comment sharing device 2 includes a material storage unit 21, an input unit 22, a user attribute storage unit 23, a comment storage unit 24, an output unit 25, an evaluation storage unit 26, and a reliability setting unit 27. It includes a priority setting unit 28 and a control unit 29.

The material storage unit 21 is a part that stores material data. The material data is data including the contents of the material and the material attributes. The content of the material is a document or drawing of technical material. Technical materials include, for example, training texts, equipment drawings, maintenance manuals, instruction manuals, manuals, specifications, installation adjustment materials or catalogs. The material attribute is information on the material including, for example, a revision number.

The input unit 22 is connected to the network 12 so that input from the user can be received through the terminal device.

The user attribute storage unit 23 is a portion that stores user attribute data. The user attribute data is user attribute data. The user attribute is user information predetermined by the organization to which the user belongs. The organization to which the user belongs is, for example, a company or a lower or higher organization of the company. The user attribute includes information such as the technical level of the user or the field in which the user is in charge.

The comment storage unit 24 is a portion that stores comment data. The comment data is comment data created by the user as additional information on the material. The comment includes a memo written by the user taking the training in the text of the training, a memo written in the drawing of the equipment, and a memo showing information specific to the site where the equipment is installed. The comment is input by the user through the terminal device. The comment data includes the reliability and priority data of the comment. The reliability of a comment is an index showing the reliability of a comment. The priority of a comment is an index showing the priority of displaying a comment.

The output unit 25 is connected to the network 12 so that the display data can be output to the display device of the terminal device. The display data includes material data, comment data, creator data, and display method data. The creator data is data representing the information of the user who created the comment represented by the comment data. The display method data corresponds to the comment data. The display method data is data that specifies the display method of the comment represented by the corresponding comment data. The method of displaying the comment includes, for example, the display order, size, color, line type, and the like of the comment. The display data is generated in a format in which the display device can display the contents of the material and the comments made for the material based on the input display data.

The evaluation storage unit 26 is a unit for storing evaluation data. The evaluation data is the evaluation data for the comment by the user who browsed the comment through the display device of the terminal device.

The reliability setting unit 27 is a part for setting the reliability of the comment. The reliability of a comment is set based on the attribute score converted from the user attribute of the user who created the comment. The attribute score is a numerical value converted from the user attribute based on the score table. The data in the score table is stored in, for example, the reliability setting unit 27.

The priority setting unit 28 is a part for setting the priority of the comment. The priority of the comment is set based on the evaluation of the comment and the attribute score converted from the user attribute of the user who performed the evaluation. The priority setting unit 28 shares the score table used for converting the attribute score with, for example, the reliability setting unit 27.

The control unit 29 is connected to the material storage unit 21 so that the material data can be communicated. The control unit 29 is connected to the user attribute storage unit 23 so that the user attribute data can be communicated. The control unit 29 is connected to the comment storage unit 24 so that the comment data can be communicated. The control unit 29 is connected to the evaluation storage unit 26 so that the evaluation data can be communicated. The control unit 29 is connected to the input unit 22 so that the input received from the user can be acquired. The control unit 29 is connected to the reliability setting unit 27 so that the reliability value of the comment can be acquired. The control unit 29 is connected to the priority setting unit 28 so that the priority value of the comment can be acquired. The control unit 29 is connected to the output unit 25 so that the display data can be output.

Next, an outline of comment sharing by the material comment sharing system 1 will be described.

Users take training at the training center. The user browses the material displayed on the touch panel 7 of the tablet PC 3. The user creates a comment on the material displayed on the touch panel 7 by writing with the touch pen 8. The tablet PC 3 transmits the created comment data to the material comment sharing device 2. The material comment sharing device 2 evaluates the reliability of the comment based on the user attribute of the user who created the comment. The material comment sharing device 2 stores comment data including the content and reliability of the comment.

The user reviews at the branch office to which he / she belongs after the day of taking the training. The user transmits an operation requesting the material comment sharing device 2 to display the material from the desktop PC 4. The material comment sharing device 2 refers to the material data of the material requested to be displayed and the comment data of the comment created for the material. The material comment sharing device 2 generates display data based on the reliability and priority included in the referenced comment data. The material comment sharing device 2 includes, for example, comment data of a comment created by another user whose reliability is higher than a predetermined threshold value in the display data. The document comment sharing device 2 outputs the generated display data to the desktop PC 4. The screen 9 of the desktop PC 4 displays the content of the material and highly reliable comments based on the input display data. When the displayed comment is useful, the user inputs a high evaluation for the comment. The material comment sharing device 2 sets the priority of the comment based on the input evaluation.

At the site of maintenance work, the user transmits an operation requesting the material comment sharing device 2 to display materials related to the work from the laptop PC 5 or the smartphone 6. The user performs maintenance work by referring to the displayed material and highly reliable comments on the material.

Here, the reliability of the comment is set based on the user attribute of the user who created the comment. User attributes are determined by the organization to which the user belongs, reflecting the user's own experience, knowledge, skills, and the like. Therefore, the reliability of the comment created as additional information of the material can be evaluated correctly. In this way, users can share reliable comments.

Subsequently, the structure of the material data will be described with reference to FIG.
FIG. 2 is a diagram showing an example of data data according to the first embodiment.

In FIG. 2, examples such as data contents are shown below the block.

The material data includes information on the material number, the content, and the material attribute.

The material number is information that identifies the material.

The content of the material is stored, for example, in a format representing a document, hypertext, text, table or figure. The content of the material contains information that specifies its position within the material. Information that specifies a position in the material is, for example, a chapter, section, paragraph, sentence, formula, number that identifies a figure or table, relative coordinates to a figure, or cell coordinates to a table. The information that specifies the position in the material is not changed by the revision of the version of the material. For example, if a paragraph moves due to a revision of the edition, the number that identifies the paragraph does not change.

Material attributes include information on revision numbers, creation times, management departments, target areas, and special notes. The revision number is information that identifies the version of the material. The creation time is the time when the material was created. The management department is an organization that manages materials. The target field is the field corresponding to the content described in the material. Special notes are matters that should be noted about the material.

The target field includes information on the business area, the model, and the function. The business area is the area of the business corresponding to the contents described in the material. The model is the model of the device corresponding to the contents described in the document. A function is a function that corresponds to the content described in the material. Here, the function includes the work content and the work content.

Subsequently, the structure of the user attribute data will be described with reference to FIG.
FIG. 3 is a diagram showing an example of user attribute data according to the first embodiment.

In FIG. 3, an example such as the content of data is shown below the block.

The user attribute data includes information on the user number, affiliation, contact information, field of responsibility, technical level, and special notes.

The user number is information that identifies the user. Affiliation is the organization to which the user belongs. The contact information is the user's contact information. The contact information is, for example, a telephone number or an email address. The field of responsibility is the field that the user is in charge of. The technical level is the technical level of the user. Special notes are matters that should be noted about users. The special notes include, for example, information such as whether or not the engineer is a skilled engineer who inherits the technology to another engineer.

The field of responsibility includes information on the business area, model, and function. The business area is the area of the business that the user is in charge of. The business area includes, for example, information on whether or not the user is representative of the business area. The representative is, for example, a representative engineer who is assigned to one business area. For example, the user attribute of the user who is in charge of the business area of the elevator as a representative has a value such as "elevator / representative" as the information of the business area. Alternatively, the user attribute of the user who is in charge of the business area of the escalator, not as a representative, has a value such as "escalator /-" as the information of the business area. The model is the model of the device that the user is in charge of. The model includes, for example, information on whether or not the user is in charge of the main or sub-charge of the model. The main person in charge is, for example, an engineer who is assigned to one model. For example, the user attribute of the user who is in charge of the α model as the main person in charge has a value such as “α model / main person in charge” as the model information. The function is a function corresponding to the work that the user is in charge of.

The technical level includes information on the level of technology in general and the level of each business. The overall level of technology has values such as "1st grade" or "2nd grade" in descending order. The level of each business for a business has a value such as "a business / 1st grade" or "a business / 2nd grade" in descending order.

Subsequently, the structure of the comment data will be described with reference to FIG.
FIG. 4 is a diagram showing an example of comment data according to the first embodiment.

In FIG. 4, an example such as the content of data is shown below the block.

The comment data includes information such as a comment number, a material number, a user number, a creation time, a comment position, a comment content, a tag, a reliability, and a priority.

The comment number is information that identifies the comment. The material number is the material number of the material in which the comment was created. The user number is the user number of the user who created the comment. The creation time is the time when the comment was created. The comment position is information that specifies the position in the material in which the comment was created. The content of the comment is the content of the comment. The comment content is, for example, handwritten input data or text data. A tag is classification information that represents a summary of a comment or a type of comment. The tag value is input by the user who created the comment or the administrator of the material comment sharing system 1. The tag information has a value such as "◇◇ site memo" or "correction of error". The reliability is a numerical value of the reliability of the comment. The priority is a numerical value of the priority of the comment.

The comment position is stored in a format that follows the revision of the edition of the material. For example, the comment position of a comment created for one paragraph of material is a number that identifies that paragraph. At this time, when the paragraph moves due to the revision of the edition, the comment created for the paragraph moves following the paragraph.

Subsequently, the structure of the evaluation data will be described with reference to FIG.
FIG. 5 is a diagram showing an example of evaluation data according to the first embodiment.

In FIG. 5, examples such as data contents are shown below the block.

The evaluation data includes information on the evaluation number, the user number, the comment number, the evaluation content, and the evaluation time.

The evaluation number is information that identifies the evaluation. The user number is the user number of the user who evaluated the comment. The comment number is the comment number of the evaluated comment. The evaluation content represents the content of the evaluation. The evaluation time is the time when the evaluation is input.

The evaluation content is, for example, one or more evaluation items. The value of each of the one or more evaluation items is, for example, either Yes or No. The evaluation content includes, for example, "useful", "helpful", "old", "wrong", and the like as one or more evaluation items. Each of the evaluation items has a basic score. The basic score is a numerical value assigned in advance to the evaluation item whose value is Yes. For example, a positive numerical value + 1 is assigned to the basic score of a positive evaluation item such as "useful" or "helpful". On the other hand, a negative numerical value such as -1 is assigned to the basic score of a negative evaluation item such as "old" or "wrong".

Subsequently, an example of the score table will be described with reference to FIGS. 6 and 7.
6 and 7 are diagrams showing an example of a score table according to the first embodiment.

FIG. 6 shows an example of a score table that does not depend on material attributes.

Attribute points are assigned to each user attribute item such as technical level and special notes. Attribute points are assigned to high technical level items so that they have a large value. A large value is assigned to the attribute score, for example, to a skilled engineer.

For example, when the user attribute of the user is general technology "1st grade", b business "2nd grade" and special note "skilled engineer", the attribute points converted from the user attribute are 3 respectively. 0 and 10.

FIG. 7 shows an example of a score table based on material attributes.

Attribute points are assigned to each combination of material attribute items and user attribute items. As for the attribute score, a large value is assigned to the same combination of the field of the material attribute and the field of the user attribute. For example, the attribute score is assigned a large value to the combination in which the business area matches the material attribute and the user attribute. A large value is assigned to the attribute score, especially for the representative of the business area. In addition, a large value is assigned to the attribute score for the combination of the material attribute and the user attribute that matches the model. A large value is assigned to the attribute score, especially for the main person in charge of the model.

For example, the case where the material attribute is the business area "elevator" and the model "β model" and the user attribute of the user is the business area "elevator" and the model "β model / main charge" will be described as an example. .. Here, it is assumed that the "α model" and the "β model" are the models of the business area "elevator". The attribute points converted from the combination of the user attribute business area "elevator" and the material attribute business area "elevator" and the model "β model" are 1 and 0, respectively. The attribute points converted from the combination of the user attribute model "β model / main charge" and the material attribute business area "elevator" and the model "β model" are 5 and 200, respectively. That is, in this case, the attribute points converted from the material attribute and the user attribute are 1, 0, 5 and 200, respectively.

Based on the score tables of FIGS. 6 and 7, the reliability is set by the reliability setting unit 27, for example, as follows. In this example, the material attributes are the business area "elevator" and the model "β model". In addition, the user attributes of the user are general technology "1st grade", b work "2nd grade", special notes "skilled engineer", business area "elevator" and model "β model / main charge". At this time, the attribute points converted from the material attribute and the user attribute are 3, 0 and 10 and 1, 0, 5 and 200. The reliability setting unit 27 sets the total of the attribute points as the numerical value of the reliability. That is, in this example, the reliability is set to 219, which is the sum of 3, 0 and 10 and 1, 0, 5 and 200.

The priority setting by the priority setting unit 28 is performed as follows, for example. The priority setting unit 28 calculates the total number of attribute points in the same manner as the reliability setting unit 27. The priority setting unit 28 calculates the basic score from each of the evaluation data of the evaluation for the comment. Here, when the values of the plurality of evaluation items are Yes, the priority setting unit calculates the sum of the basic scores for the plurality of evaluation items. The priority setting unit 28 calculates a weighted sum for each of the calculated basic scores, with the sum of the attribute scores calculated based on the user attribute and the material attribute of the evaluated user as a weight. The priority setting unit 28 sets the calculated sum of weights as a numerical value of priority.

Subsequently, the function of the material comment sharing system 1 will be described with reference to FIG.
FIG. 8 is a diagram showing an example of display of the display device according to the first embodiment.

The document comment sharing device 2 accepts the input of the user number when the user starts using it. The document comment sharing device 2 identifies the user based on the received user number.

The input unit 22 receives the operation of the user who specifies the material to be displayed from the terminal device. When the operation is input to the input unit 22, the control unit 29 acquires the material data of the designated material from the material storage unit 21.

The control unit 29 determines the display position of the material based on the operation input from the user. Here, the operation input from the user is, for example, scrolling with a mouse or the like, swiping, or clicking or tapping a hyperlink. When no operation is input from the user, the control unit 29 determines the currently displayed position as the display position. When the material is not currently displayed, the control unit 29 determines, for example, the start position of the material as the display position. The starting position is, for example, the first page or paragraph of the material.

The control unit 29 acquires the comment data of the comment for the designated material from the comment storage unit 24 based on the material number of the acquired material data. The control unit 29 narrows down the acquired comment data to the comment data of the comment for which the reliability higher than the predetermined threshold value is set. Here, the control unit 29 includes the comment data of the comment created by the user himself / herself in the narrowing down result in the narrowing down by the reliability. The control unit 29 further narrows down the narrowed down comment data to the comment data of the comment created for the position where the distance between the narrowed down comment data and the position determined as the display position is shorter than the predetermined distance. Here, the distance between two positions is, for example, the number of pages or paragraphs between the two positions. Alternatively, if each of the two positions is a coordinate, the distance between the two positions is, for example, the Euclidean distance between the two positions.

The control unit 29 sorts the narrowed down comment data based on the priority set in the comment. Here, the control unit 29 sorts the comment data of the comment created by the user himself / herself into higher rank regardless of the priority.

The control unit 29 generates creator data and display method data for each of the sorted comment data. The control unit 29 acquires user attribute data and other data related to the user based on the user number of the comment data. The data about the user includes, for example, the user's name. The control unit 29 generates creator data based on the acquired data. The control unit 29 generates, for example, display method data that specifies a display order in the order of priority of comment data. The control unit 29 generates display data from the acquired material data, each of the sorted comment data, and the creator data and the display method data corresponding to each of the comment data. The control unit 29 outputs the generated display data to the terminal device through the output unit 25.

The display device of the terminal device displays the content of the material and the content of the comment based on the input display data. The display device displays, for example, a window W1 for displaying the contents of the material and the contents of the comment, and a window W2 for showing each of the comment data included in the display data.

The display device displays the comment list in the window W2. Each of the items in the comment list corresponds to each of the comment data included in the display data. Each of the items in the comment list is displayed based on the display order specified by the display method data. The display device displays the information included in the comment data to which the item corresponds and the information derived from the information as the item of the comment list. The display device displays, for example, a comment tag, a comment creation time, and a user number, name, affiliation, and contact information of the user who created the comment in the window W2 as items of the comment list. In the example of FIG. 8, items I1, item I2, and item I3 are displayed as items in the comment list.

The display device displays the contents of the material at the determined display position in the window W1. The terminal device accepts the user's operation of selecting any of the items in the comment list displayed in the window W2. The display device displays the comment content C1 of the comment of the comment data corresponding to the item selected by the user overlaid on the content of the material displayed in the window W1. In the example of FIG. 8, paragraph P1, paragraph P2, paragraph P3 and FIG. F1 are displayed as the contents of the material. In this example, the comment content C1 of the comment created for the paragraph P2 is displayed.

The input unit 22 receives from the terminal device the operation of the user who creates a comment on the material displayed on the display device. When the operation is input to the input unit 22, the control unit 29 acquires a unique comment number. The control unit 29 acquires the material number of the displayed material. The control unit 29 acquires the user number of the user who created the comment. The control unit 29 acquires the current time as the creation time. The control unit 29 acquires a position in the material designated by the user's operation as a comment position. The position in the material is specified, for example, by clicking or tapping. The control unit 29 acquires the content input by the user as the comment content. The control unit 29 acquires the tag input by the user. The reliability setting unit 27 sets the reliability of the comment based on the acquired material number and user number. The control unit 29 acquires the reliability set by the reliability setting unit 27. The priority setting unit 28 sets the priority of the comment to a predetermined initial value. The control unit 29 acquires the priority set by the priority setting unit 28. The control unit 29 creates comment data based on the acquired comment number, user number, creation time, comment content, tag, reliability, and priority. The comment storage unit 24 stores the created comment data.

The input unit 22 receives from the terminal device the operation of the user who creates an evaluation for the comment displayed on the display device. When the operation is input to the input unit 22, the control unit 29 acquires a unique evaluation number. The control unit 29 acquires the user number of the user who created the evaluation. The control unit 29 acquires the comment number of the comment for which the evaluation was created. The control unit 29 acquires the current time as the evaluation time. The control unit 29 creates evaluation data based on the acquired evaluation number, user number, comment number, evaluation content, and evaluation time. The evaluation storage unit 26 stores the created evaluation data. When the evaluation data is generated, the priority setting unit 28 updates the priority of the comment for each of the comment data stored in the comment storage unit 24.

Subsequently, the operation of the material comment sharing device 2 will be described with reference to FIG.
FIG. 9 is a flowchart showing an example of the operation of the material comment sharing device according to the first embodiment.

In step S01, the input unit 22 accepts an operation of designating the material to be displayed. After that, the control unit 29 acquires the material data of the designated material from the material storage unit 21. After that, the operation of the material comment sharing device 2 proceeds to step S02.

In step S02, the control unit 29 determines the display position. After that, the operation of the material comment sharing device 2 proceeds to step S03.

In step S03, the control unit 29 searches the comment storage unit 24 for the comment data of the comment created for the designated material. After that, the control unit 29 narrows down the searched comment data based on the display position and the reliability. After that, the operation of the material comment sharing device 2 proceeds to step S04.

In step S04, the control unit 29 sorts the narrowed down comment data based on the priority. After that, the operation of the material comment sharing device 2 proceeds to step S05.

In step S05, the control unit 29 generates display data. After that, the output unit 25 outputs the display data. After that, the operation of the material comment sharing device 2 proceeds to step S06.

In step S06, the control unit 29 determines whether the operation for creating a comment has been input to the input unit 22. When the determination result is Yes, the operation of the material comment sharing device 2 proceeds to step S07. When the determination result is No, the operation of the material comment sharing device 2 proceeds to step S08.

In step S07, the control unit 29 generates comment data based on the input received by the input unit 22, the reliability set by the reliability setting unit 27, and the priority set by the priority setting unit 28. After that, the comment storage unit 24 stores the generated comment data. After that, the operation of the material comment sharing device 2 proceeds to step S08.

In step S08, the control unit 29 determines whether the operation for creating the evaluation has been input to the input unit 22. When the determination result is Yes, the operation of the material comment sharing device 2 proceeds to step S09. When the determination result is No, the operation of the material comment sharing device 2 proceeds to step S02.

In step S09, the control unit 29 generates evaluation data based on the input received by the input unit 22. After that, the evaluation storage unit 26 stores the generated evaluation data. After that, the operation of the material comment sharing device 2 proceeds to step S10.

In step S10, the control unit 29 updates the priority of the comment data based on the priority set by the priority setting unit 28. After that, the operation of the material comment sharing device 2 proceeds to step S02.

As described above, the material comment sharing device 2 according to the first embodiment includes the material storage unit 21, the input unit 22, the comment storage unit 24, the user attribute storage unit 23, and the reliability setting unit 27. And an output unit 25. The material storage unit 21 stores material data including the contents of the material. The input unit 22 accepts input of a comment created as additional information of the material. The comment storage unit 24 stores the comment data of the comment input to the input unit 22. The user attribute storage unit 23 stores user attribute data of user attributes predetermined by the organization to which the user belongs. The reliability setting unit 27 sets the reliability of the comment based on the user attribute of the data stored in the user attribute storage unit 23 for the user who input the comment from the input unit 22. The output unit 25 outputs data including the contents of the material designated based on the operation from the user to the display device displaying the contents of the input data. The output unit 25 outputs the data of the comment created for the material by another user of the user who has performed the operation of designating the material to the display device based on the reliability of the comment.

Here, the user attribute is predetermined by the organization to which the user belongs based on the user's own experience, knowledge, skill, and the like. Therefore, the setting of the user attribute is not easily affected by the arbitrary judgment of the individual user. As a result, the reliability setting unit 27 can accurately set the reliability of the comment created as additional information of the material. Therefore, the user can share a highly reliable comment created as additional information of the material by the material comment sharing device 2.

Further, when the reliability of the comment created by another user is lower than the predetermined threshold value, the output unit 25 does not output the data of the comment to the display device.

The display device does not display unreliable comments created by other users. As a result, the material comment sharing device 2 prevents the user from making a mistake in the work method by referring to a comment having low reliability. Therefore, the quality of work is improved.

Further, the user attribute storage unit 23 stores data representing the technical level of the user as user attribute data. The reliability setting unit 27 sets the reliability of the comment higher as the technical level of the user who created the comment is higher.

This allows users to share highly reliable comments created by users with a high level of technology.

Further, the material storage unit 21 stores data of material attributes predetermined for the material. The reliability setting unit 27 sets the reliability of the comment based on the combination of the user attribute of the user who created the comment and the material attribute of the material in which the comment was created.

As a result, the reliability setting unit 27 can set the reliability more accurately based on the relationship between the material and the user's experience, knowledge, skill, and the like.

Further, the user attribute storage unit 23 stores data representing a field in which the user is in charge as user attribute data. The material storage unit 21 stores data representing a field corresponding to the material as data of the material attribute. The reliability setting unit 27 sets the reliability of comments created by a user who is in charge of the same field as the field corresponding to the material to be higher than the reliability of comments created by other users who are not in charge of the field.

As a result, the reliability setting unit 27 can set the reliability more accurately based on the relationship between the material and the professional experience, knowledge, skill, etc. of the user.

Further, the material comment sharing device 2 includes a priority setting unit 28. The priority setting unit 28 sets the priority of the comment based on the evaluation of the comment by the user who has viewed the comment. The output unit 25 outputs the comment data and the data for designating the display method according to the priority of the comment together to the display device.

The user can discriminate a comment with a high evaluation from the comments with a high reliability. This allows users to efficiently share highly rated comments.

In addition, the priority setting unit 28 sets the priority of the comment based on the evaluation of the comment by the user who viewed the comment and the combination of the user attributes of the user. The output unit 25 outputs the comment data and the data for designating the display method according to the priority of the comment together to the display device.

The priority setting unit 28 is required to more accurately evaluate the comment based on the user's experience, knowledge, skill, and the like. As a result, the priority setting unit 28 can set the priority more accurately.

In addition, the priority setting unit 28 gives priority to the comment based on the evaluation of the comment by the user who viewed the comment, the user attribute of the user, and the material attribute of the material in which the comment was created. Set the degree. The output unit 25 outputs the comment data and the data for designating the display method according to the priority of the comment together to the display device.

The priority setting unit 28 is required to more accurately evaluate the comment based on the user's professional experience, knowledge, skill, and the like. As a result, the priority setting unit 28 can set the priority more accurately.

Further, the comment storage unit 24 stores the data representing the position where the comment of the material is created as the comment data in a format following the revision of the version of the material.

This allows users to continue to use reliable comments even if the version of the material is revised. In addition, the dissipation of comments such as memorandums created as additional information of materials can be prevented.

Further, the output unit 25 outputs the comment data and the data representing the contact information of the user who created the comment together to the display device.

As a result, the user can easily inquire the creator of detailed information about the content of the highly reliable comment.

The material comment sharing device 2 may convert the handwritten input data input by the user into text data by a method such as handwritten character recognition. The material comment sharing device 2 may extract or analyze the content from the text data input by the user by a method such as natural language processing. The material comment sharing device 2 may include a tag generated based on the extracted contents or the like in the comment data.

When generating the display data, the control unit 29 may exclude comment data of comments having a reliability higher than a predetermined threshold value and a priority lower than a predetermined threshold value. As a result, the material comment sharing system 1 prevents sharing of erroneous comments created by users having a high technical level. The confidence or priority threshold may be user adjustable.

The control unit 29 does not have to include the user's contact information in the display data.

The attribute score may be assigned as a value assuming that the technical level of the user who is the representative of any business area is high. The attribute score may be assigned a value assuming that the user who is in charge of the main or sub-charge of any model has a high technical level.

As the attribute score, a non-zero value may be assigned to a combination in which the field of the material attribute and the field of the user attribute do not correspond. For example, a user whose user attribute is the business area "elevator / representative" is considered to have considerable knowledge of individual elevator models. At this time, as the attribute score, a non-zero value may be assigned to the combination with the material attributes "α model" and "β model". In addition, it is considered that the user whose user attribute is the model "α model / main person in charge" has considerable knowledge of the elevator in general. At this time, as the attribute score, a value other than 0 may be assigned to the combination with the material attribute "elevator".

Alternatively, the attribute score may be uniformly assigned to 0 for combinations in which the field of the material attribute and the field of the user attribute do not correspond to each other. This makes it easy to calculate the total number of attribute points.

The reliability setting unit 27 and the priority setting unit 28 may calculate the attribute points independently of each other.

The reliability setting unit 27 does not have to use the material attribute in setting the reliability. The priority setting unit 28 does not have to use the material attribute in setting the priority. The priority setting unit 28 does not have to use the user attribute in setting the priority. This facilitates the calculation of reliability or priority.

The reliability setting unit 27 and the priority setting unit 28 may calculate the attribute score based on the attributes such as the affiliation, years of service, and job title of the user attribute.

The reliability setting unit 27 may change the reliability value depending on the time elapsed since the comment was created. The reliability setting unit 27 may calculate the reliability based on the user attribute at the time when the comment is created.

The priority setting unit 28 may change the priority value depending on the time elapsed since the evaluation was performed. The priority setting unit 28 may calculate the priority based on the user attribute at the time when the comment is created.

The reliability setting unit 27 and the priority setting unit 28 may use the total product of the numerical values obtained by adding 1 to the attribute points instead of the total of the attribute points. The reliability setting unit 27 and the priority setting unit 28 may use the value of a monotonically non-decreasing function having the attribute score as an argument instead of the sum of the attribute scores.

The priority may be a positive or negative number that is added to the confidence number. At this time, the output unit 25 may output comment data based on the value obtained by adding the priority to the reliability. The control unit 29 may generate display method data according to a value obtained by adding priority to reliability.

Evaluation of comments may be possible by all users. Evaluation of comments may be possible only by a predetermined evaluator. The evaluation of the comment may be possible except for the user who created the comment.

Comments with high priority or reliability may be searchable by the administrator who manages the material. This makes it possible to easily reflect the content of comments with high priority or reliability in the material itself when revising the version of the material. Therefore, the manager can efficiently improve the quality of the material.

The evaluation for the comment may be output for each comment. This makes it possible to determine the quality of the created comment. The manager of the material can improve the quality of the created comment by, for example, rewarding the user who created the high-quality comment.

Subsequently, an example of the hardware configuration of the material comment sharing device 2 will be described with reference to FIG.
FIG. 10 is a diagram showing a hardware configuration of a main part of the material comment sharing device according to the first embodiment.

Each function of the document comment sharing device 2 can be realized by a processing circuit. The processing circuit comprises at least one processor 2b and at least one memory 2c. The processing circuit may include at least one dedicated hardware 2a with or as a substitute for the processor 2b and the memory 2c.

When the processing circuit includes the processor 2b and the memory 2c, each function of the material comment sharing device 2 is realized by software, firmware, or a combination of software and firmware. At least one of the software and firmware is written as a program. The program is stored in the memory 2c. The processor 2b realizes each function of the material comment sharing device 2 by reading and executing the program stored in the memory 2c.

The processor 2b is also referred to as a CPU (Central Processing Unit), a processing device, an arithmetic unit, a microprocessor, a microcomputer, and a DSP. The memory 2c is composed of, for example, a non-volatile or volatile semiconductor memory such as RAM, ROM, flash memory, EPROM, EEPROM, a magnetic disk, a flexible disk, an optical disk, a compact disk, a mini disk, a DVD, or the like.

When the processing circuit includes dedicated hardware 2a, the processing circuit is realized by, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.

Each function of the document comment sharing device 2 can be realized by a processing circuit. Alternatively, each function of the material comment sharing device 2 can be collectively realized by a processing circuit. Document comment For each function of the sharing device 2, a part may be realized by the dedicated hardware 2a, and the other part may be realized by software or firmware. As described above, the processing circuit realizes each function of the material comment sharing device 2 by the hardware 2a, the software, the firmware, or a combination thereof.

1 Material comment sharing system, 2 Material comment sharing device, 21 Material storage unit, 22 Input unit, 23 User attribute storage unit, 24 Comment storage unit, 25 Output unit, 26 Evaluation storage unit, 27 Reliability setting unit, 28 Priority Degree setting unit, 29 control unit, 2a hardware, 2b processor, 2c memory, 3 tablet PC, 4 desktop PC, 5 laptop PC, 6 smartphone, 7 touch panel, 8 touch pen, 9 screen, 10 screen, 11 touch panel, 12 network

Claims (8)

A material storage unit that stores data including the contents of the material,
An input unit that accepts the input of comments created as additional information in the above materials,
A comment storage unit that stores comment data input to the input unit, and a comment storage unit.
A user attribute storage unit that stores user attribute data predetermined by the organization to which the user belongs, and a user attribute storage unit.
A reliability setting unit that sets the reliability of the comment based on the user attribute of the data stored in the user attribute storage unit for the user who input the comment from the input unit.
Data including the content of the material specified based on the operation from the user is output to the display device that displays the content of the input data, and the data of the comment created for the material by another user. Is output to the display device based on the reliability of the comment, and
A priority setting unit that sets the priority of the comment based on the evaluation of the comment by the user who viewed the comment and the combination of the user attributes of the user.
Equipped with
The output unit outputs the comment data and the data for specifying the display method according to the priority of the comment to the display device together.
Material comment sharing device. The material storage unit stores data of material attributes predetermined for the material, and stores the data.
The reliability setting unit sets the reliability of the comment based on the combination of the user attribute of the user who created the comment and the material attribute of the material in which the comment was created.
The material comment sharing device according to claim 1 . A material storage unit that stores data including the contents of the material and data of material attributes predetermined for the material .
An input unit that accepts the input of comments created as additional information in the above materials,
A comment storage unit that stores comment data input to the input unit, and a comment storage unit.
A user attribute storage unit that stores user attribute data predetermined by the organization to which the user belongs, and a user attribute storage unit.
A reliability setting unit that sets the reliability of the comment based on the user attribute of the data stored in the user attribute storage unit for the user who input the comment from the input unit.
Data including the content of the material specified based on the operation from the user is output to the display device that displays the content of the input data, and the data of the comment created for the material by another user. Is output to the display device based on the reliability of the comment, and
Priority setting to set the priority of the comment based on the combination of the evaluation of the comment by the user who viewed the comment, the user attribute of the user, and the material attribute of the material in which the comment was created. Department and
Equipped with
The reliability setting unit sets the reliability of the comment based on the combination of the user attribute of the user who created the comment and the material attribute of the material in which the comment was created.
The output unit outputs the comment data and the data for specifying the display method according to the priority of the comment to the display device together.
Material comment sharing device. The user attribute storage unit stores data representing the field in which the user is in charge as the user attribute data, and stores the data.
The material storage unit stores data representing a field corresponding to the material as the data of the material attribute, and stores the data.
The reliability setting unit sets the reliability of comments created by a user who is in charge of the same field as the field corresponding to the material to be higher than the reliability of comments created by other users who are not in charge of the field.
The material comment sharing device according to claim 2 or 3 . The output unit does not output the data of the comment to the display device when the reliability of the comment created by the other user is lower than a predetermined threshold value.
The material comment sharing device according to any one of claims 1 to 4 . The user attribute storage unit stores data representing the technical level of the user as the user attribute data, and stores the data.
The reliability setting unit sets the reliability of the comment higher as the technical level of the user who created the comment is higher.
The material comment sharing device according to any one of claims 1 to 5 . The comment storage unit stores, as the comment data, data representing the position where the comment is created in the material in a format that follows the revision of the version of the material.
The material comment sharing device according to any one of claims 1 to 6 . The output unit outputs the comment data and the data representing the contact information of the user who created the comment to the display device together.
The material comment sharing device according to any one of claims 1 to 7 .

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