JP7008891B1 - Information processing system, information processing device, on-board equipment, terminal device, information processing method, and program - Google Patents

Abstract

The first notification associated with the first information relating to the identification of the boarding / alighting place where the passenger boarded the moving object notified from the on-board device to the terminal device via the first communication path is sent to the second communication path. The acquisition means acquired from the terminal device via the terminal device and the second information relating to the start of movement of the moving object from the boarding / alighting place are acquired from the on-board device via the third communication path, and the next purpose of the moving object is. The first boarding / alighting specified according to the first information when the second notification is received from the terminal device via the second communication path and the specific means for identifying the other boarding / alighting place to be the ground. Regarding the calculation means for calculating the fare based on the land, the second boarding / alighting place set as the next destination of the moving object when the second notification is transmitted, and the calculated fare. An information processing system including a transmission means for transmitting information to a terminal device via a second communication path.

Description

The present disclosure relates to an information processing system, an information processing device, an on-board device, a terminal device, an information processing method, and a program.

In recent years, various technologies have been proposed for realizing the settlement of charges related to the use of various services by an electronic method. Such technology is also being considered for application to services related to the transportation of passengers using mobile objects such as buses, such as so-called public transportation. For example, Patent Document 1 discloses an example of a technique for realizing ticketing of public transportation by an electronic method.

International Publication No. 2016/012475

The services related to passenger transportation are not limited to those for which the fare is settled in advance before using the service, such as by purchasing a ticket, but also after using the service (for example, when getting off). In some cases, the fee is settled according to the usage situation. Against this background, management of charges (fares) related to the use of the service (for example, calculation, settlement, etc.) can be performed according to the usage status of the service related to the transportation of passengers using mobile objects such as buses. There is a need to introduce a mechanism that makes it feasible in a preferred manner.

In view of the above problems, it is an object of the present invention to realize fare management according to the usage status of services related to the transportation of passengers using mobile objects in a more preferable manner.

The information processing system according to the present invention includes an on-board device associated with a moving body related to passenger transportation and an information processing device, and the information processing device includes the on-board device via a first communication path. The first notification indicating that the passenger will board the moving object is associated with the first information relating to the identification of the boarding / alighting place where the passenger has boarded the moving object notified to the terminal device held by the passenger. , The acquisition means acquired from the terminal device via the second communication path, and the second information relating to the start of movement of the moving object from the boarding / alighting place from the on-board device via the third communication path. A specific means for identifying another boarding / alighting place to be the next destination of the moving object and a second notification indicating that the passenger is getting off from the moving object are transmitted via the second communication path. When the first boarding / alighting place where the passenger boarded the moving object specified according to the first information when received from the terminal device and the second notification are transmitted. A calculation means for calculating a fare based on a second boarding / alighting place set as the next destination of the moving body, and the calculated information on the fare are transmitted to the terminal device via the second communication path. It is provided with a transmission means for transmitting to.

According to the present invention, it is possible to realize the management of the fare according to the usage status of the service related to the transportation of the passenger using the mobile body in a more preferable manner.

It is a figure which showed an example of the system configuration of an information processing system. It is a figure which showed an example of a use case. It is a figure which showed an example of the hardware composition of an information processing apparatus. It is a functional block diagram which showed an example of the functional structure of an information processing system. It is a sequence diagram which showed an example of the processing of an information processing system. It is a sequence diagram which showed the other example of the processing of an information processing system. It is a sequence diagram which showed the other example of the processing of an information processing system. It is a sequence diagram which showed the other example of the processing of an information processing system.

Preferred embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. In the present specification and the drawings, components having substantially the same functional configuration are designated by the same reference numerals, so that duplicate description will be omitted.

<Overview>
The outline of the information processing system according to the embodiment of the present disclosure will be described below. The information processing system according to the present embodiment can calculate the charge and calculate the charge when the service related to the transportation of passengers using a moving body such as a bus is provided under the condition that the charge changes according to the usage status of the service. Provided is a mechanism for realizing charge management such as payment in a more preferable manner. Further, the information processing system according to the present embodiment also provides a mechanism for realizing acquisition and analysis of boarding / alighting data of traffic users in a more preferable manner. In the following description, in order to make the features of the information processing system according to the present embodiment easier to understand, for convenience, the fare associated with the use of the bus will be focused on when the moving body related to the transportation of passengers is a bus. An example of the mechanism related to the management of

First, an example of the system configuration of the information processing system according to the present embodiment will be described with reference to FIG. The information processing system 1 according to the present embodiment includes an information processing device 100, one or more in-vehicle devices 200, and one or more terminal devices 300.
The in-vehicle device 200 is mounted on the vehicle 290. The vehicle 290 schematically shows a bus (mobile body) used for transporting passengers. That is, the in-vehicle device 200 is individually provided for each vehicle 290 to be managed.

The terminal device 300 schematically shows a terminal device used by the passenger user u1 as an interface for using the information processing system 1. The terminal device 300 is realized by an information processing device that can communicate with other devices (for example, an information processing device 100, an in-vehicle device 200, etc.) via a wireless communication path, such as a smartphone or a tablet terminal. obtain. As a specific example, by installing a predetermined application on the terminal device 300, the user u1 can use various functions provided by the information processing system 1 via the terminal device 300. Become.

The information processing device 100 manages the operation of the vehicle 290, manages the usage status of the vehicle 290 by passengers (for example, getting on the vehicle 290 and getting off the vehicle 290), and accompanies the use of the vehicle 290. The information processing device that plays the role of fare management is schematically shown. The information processing device 100 can be realized by an information processing device capable of communicating with another device (for example, an in-vehicle device 200, a terminal device 300, etc.) via a network such as a so-called server. Details of the functions realized by the information processing apparatus 100 will be described later.

The in-vehicle device 200 and the terminal device 300 are communicably connected via the network N1. The type of the network N1 is not particularly limited as long as it is possible to transmit information from the in-vehicle device 200 to the terminal device 300 via a wireless communication path.
As a specific example, as the network N1, a network compliant with a wireless communication standard such as Bluetooth (registered trademark) or WiFi (registered trademark) may be applied. Further, as another example, as the network N1, a communication network using non-audible sound as a medium for transmitting information may be applied. Further, as another example, a network of short-range wireless communication such as non-contact communication may be applied as the network N1. In this case, the in-vehicle device 200 may transmit various information to the terminal device 300 close to the predetermined reader / writer via the reader / writer.
The network N1 corresponds to an example of the "first communication path".

The information processing device 100 and the terminal device 300 are communicably connected via the network N2. Further, the information processing device 100 and the in-vehicle device 200 are communicably connected via the network N3.
The type of the network N2 is not particularly limited as long as information can be transmitted and received between the information processing device 100 and the terminal device 300 via a wireless communication path. Similarly, the type of the network N3 is not particularly limited as long as information can be transmitted and received between the information processing device 100 and the in-vehicle device 200 via a wireless communication path.
As a specific example, as networks N2 and N3, networks conforming to wireless communication standards such as LTE and 5G may be applied. Further, as the networks N2 and N3, networks that are physically or logically different from each other may be applied, or networks that are physically or logically common may be applied.
Further, at least one of the networks N2 and N3 may be realized by a plurality of networks. In this case, the plurality of networks may include two or more networks of different types from each other, and some networks may be realized by a wired network.
Further, the communication between the information processing device 100 and the terminal device 300 may be mediated by another communication device. This also applies to the communication between the information processing device 100 and the in-vehicle device 200.
The network N2 corresponds to an example of the "second communication path". Further, the network N3 corresponds to an example of the "third communication path".

Subsequently, with reference to FIG. 2, an example of a use case of the information processing system according to the present embodiment will be described focusing on the procedure related to the use of the information processing system. FIG. 2 shows an example of the flow of procedures related to getting on and off the bus when the user u1 who is a passenger uses a bus which is a public transportation system.

S11 shows an example of the procedure before boarding the bus. In S11, the terminal device 300 accepts an operation related to boarding the bus from the user u1. When the terminal device 300 receives the operation from the user u1, the terminal device 300 requests the information processing device 100 to authenticate the user u1. When the authentication of the user u1 is completed, the user u1 can get on the bus from a desired stop by using the information processing system according to the present embodiment.

S12 and S13 show an example of the procedure when boarding a bus. When the user u1 gets on the bus, in S12, the terminal device 300 uses the in-vehicle device 200 mounted on the bus to provide information for identifying the stop where the user u1 got on the bus (for example, a bus ID or a stop ID). Etc.). Then, the terminal device 300 uses the information acquired from the in-vehicle device 200 to identify the stop where the user u1 has boarded the bus. As a specific example, even if the terminal device 300 notifies the information processing device 100 of the bus ID acquired from the in-vehicle device 200, the information processing device 100 identifies the stop where the user u1 has boarded the bus. good. Further, as another example, the terminal device 300 may specify the stop on which the user u1 has boarded the bus based on the stop ID acquired from the in-vehicle device 200. The details of how to identify the stop where the user u1 got on the bus will be described later.
Then, when the terminal device 300 identifies the stop where the user u1 got on the bus, the terminal device 300 presents the information about the specified stop to the user u1 via a predetermined output unit (for example, a display or the like) in S13.

S14 shows an example of a procedure executed while the user u1 is on the bus. Specifically, S14 corresponds to a procedure performed while the bus departs from one stop and travels to another stop, which is the next destination.
As a specific example, when a bus crew member performs an operation related to the departure of the bus, in S14, the in-vehicle device 200 mounted on the bus informs the information processing apparatus 100 of the information related to the departure of the bus (stop). Information on the start of bus movement from). The information processing device 100 identifies another bus stop that is the next destination of the target bus based on the information transmitted from the in-vehicle device 200, and notifies the terminal device 300 of the information about the other bus stop. Also, if the bus passes without stopping at the bus stop, the procedure of S14 is executed. In this case, when the bus passes through the bus stop and starts moving toward another bus stop that is the next destination, the information processing device 200 informs the information processing apparatus 100 about the departure of the bus. Will be sent.
As a result, the terminal device 300 can notify the user u1 of information about the stop that is the next destination of the bus according to the operation status of the bus on which the user u1 is riding. That is, the user u1 can confirm the stop that is the next destination of the bus on which he / she is boarding, based on the information notified from the terminal device 300.

S15 to S17 show an example of the procedure for getting off the bus. In the information processing system according to the present embodiment, when the user wishes to get off at the next stop where the bus stops while getting on the bus, the user performs an operation related to getting off via the UI presented via the terminal device. conduct. The interface (for example, a button) related to the disembarkation presented by the UI plays the role of a so-called disembarkation button installed on the bus.
Specifically, in S15, the terminal device 300 accepts the operation related to getting off from the bus from the user u1 and notifies the information processing device 100 that the operation related to getting off is accepted.
In S16, the information processing apparatus 100 identifies a stop set as the next destination of the bus on which the target user u1 is boarding when the terminal device 300 notifies the disembarkation in S15. do. The bus stop set as the next purpose of the bus is sequentially updated by the process of S14. Then, the information processing apparatus 100 notifies the terminal apparatus 300 of the information regarding the specified stop. Based on the notification from the information processing device 100, the terminal device 300 outputs information about the next stop where the bus stops (that is, the stop where the user u1 wants to get off) to a predetermined output unit (for example, a display or the like). ) To the user u1.
Further, in S17, the information processing apparatus 100 is based on the stop specified in S12, that is, the stop where the user u1 gets on the bus, and the stop specified in S16, that is, the stop where the user u1 gets off the bus. Calculate the fare for using the bus. The information processing device 100 notifies the terminal device 300 of the calculated information regarding the fare. The terminal device 300 presents information about the fare to the user u1 via a predetermined output unit (for example, a display or the like) based on the notification from the information processing device 100. Then, the user u1 may perform a procedure related to the settlement of the fare with the crew member, for example, by presenting the fare displayed on the output unit of the terminal device 300 to the crew member of the bus.
Further, as another example, by using the so-called electronic payment technology, it is possible to perform the procedure for payment of the above fare before getting off (for example, while boarding until the bus arrives at the bus stop). In this case, the terminal device 300 may execute the process related to the settlement of the fare in response to the instruction from the user. Further, by using the payment completion screen presented via the terminal device 300 after the payment is completed, for example, the bus crew may request the presentation of the payment completion screen when the user (passenger) gets off. It is possible to confirm whether or not the fare has been settled.

As described above, in the information processing system according to the present embodiment, the information processing device 100 and the in-vehicle device 200 cooperate with each other to allow passengers to get on the bus and get off the bus in a more preferable manner. It becomes possible to manage. As a specific example, according to the information processing system according to the present embodiment, it is possible to manage the boarding and disembarking of the passenger without depending on the position information of the terminal device held by the passenger. It is possible to prevent unauthorized use due to falsification of the location information. In addition, after the operation related to disembarkation is performed, even if the bus has not arrived at the bus stop, at least some of the procedures related to disembarkation such as fare settlement etc. are performed in advance. It is also possible to do it. Due to these characteristics, according to the information processing system according to the present embodiment, the procedure for getting on and off the bus can be completed more smoothly.

<Hardware configuration>
With reference to FIG. 3, information applicable as various information processing devices (for example, information processing device 100, in-vehicle device 200, and terminal device 300) constituting the information processing system 1 according to the present embodiment shown in FIG. An example of the hardware configuration of the processing device 900 will be described. The information processing device 900 includes a CPU (Central Processing Unit) 901, an interface device 902, an HD (Hard Disk) 903, a ROM (Read Only Memory) 908, and a RAM (Random Access Memory) 909. Further, the information processing device 900 may include at least one of an input device 904 and an output device 905. Further, the information processing device 900 may include a recording medium drive device 906.

The CPU 901 controls various operations of the information processing apparatus 900. The ROM 908 stores a control program, a boot program, and the like that can be executed by the CPU 901. The RAM 909 is the main storage memory of the CPU 901, and is used as a work area or a temporary storage area for developing various programs. The HD903 stores various data and various programs.
The CPU 901 reads out the program stored in the HD903, expands it into the RAM 909, and executes the program. As a result, each function described later with reference to FIG. 4 and the process described later with reference to FIGS. 5 to 8 are realized.
In addition, instead of HD903, or together with HD903, a storage device other than HD903 such as a non-volatile memory typified by SSD (Solid State Drive) may be used.

The interface device 902 is an interface for connecting the information processing device 900 to various networks such as the network N1 and the like. The device applied as the interface device 902 may be appropriately changed depending on the type of the network N1 and the applied communication method. As a specific example, when the network N1 is a wired network, the interface device 902 uses a connector for connecting a cable used as a transmission line, a device for receiving data via the cable, and the cable. It may include a device or the like related to the transmission of data via the device. Further, as another example, when the network N1 is a wireless network, the interface device 902 may include various devices for realizing wireless communication such as an antenna device and an RF circuit.

The input device 904 is a device for receiving an instruction from the administrator of the information processing device 900. The input device 904 can be realized by an operating device such as a mouse, a keyboard, a touch panel, a button, a switch, a lever, and a pedal. Further, the device applied as the input device 904 may be appropriately changed according to the method in which the user gives an instruction to the information processing device 900 (in other words, the operation method of the information processing device 900). For example, when the information processing device 900 receives an instruction from the user by voice input, the input device 904 can be realized by a sound collecting device such as a microphone that accepts voice input.

The output device 905 is a device for presenting various information to the user of the information processing device 900. The output device 905 can be realized by a display device that presents information to the user by displaying various display information, a screen, or the like, for example, a display or the like. Further, the device applied as the output device 905 may be appropriately changed depending on the method of presenting information to the user. For example, when information is presented to the user by sound such as voice or electronic sound, the output device 905 can be realized by an acoustic output device that outputs sound such as a speaker.

The program of the information processing apparatus 900 is provided to the information processing apparatus 900 by a recording medium 907 such as a CD-ROM, a DVD-ROM, and an IC card memory, or is downloaded via a network or the like. When the program of the information processing apparatus 900 is provided by the recording medium 907, the recording medium 907 is set in the recording medium drive apparatus 906, so that the program recorded on the recording medium 907 can be used as the recording medium drive apparatus 906. It is installed on the HD903 via.

Further, the configuration shown in FIG. 3 is merely an example, and does not necessarily limit the hardware configuration of the information processing apparatus constituting the information processing system 1 according to the present embodiment. As a specific example, some configurations such as an input device 904 and an output device 905 may not be included. Further, as another example, a configuration corresponding to the function realized by the information processing apparatus 900 may be added as appropriate.

<Functional configuration>
With reference to FIG. 4, an example of the functional configuration of the information processing system according to the present embodiment, particularly taking the case of the information processing system 1 shown in FIG. 1 as an example, is an information processing device 100, an in-vehicle device 200, and a terminal device. The description will be given focusing on the configuration of 300. It should be noted that the same reference numerals as those in FIG. 1 indicate the same components as those with the reference numerals in FIG. 1.

First, an example of the configuration of the terminal device 300 will be described. The terminal device 300 includes a first communication unit 320, a second communication unit 330, a storage unit 340, an input unit 350, an output unit 360, and a control unit 310.

The first communication unit 320 is an interface for a component of the terminal device 300 to send and receive various information to and from the information processing device 100 via the network N2. In the following description, when each component of the terminal device 300 transmits / receives information to / from the information processing device 100 via the network N2, the first communication unit is described unless otherwise specified. It is assumed that the information is transmitted and received via 320.

The second communication unit 330 is an interface for the component of the terminal device 300 to receive various information from the in-vehicle device 200 located within the communication range via the network N1. In the following description, when the component of the terminal device 300 receives various information from the in-vehicle device 200 via the network N1, unless otherwise specified, the present invention is described via the second communication unit 330. Information shall be received.

The storage unit 340 schematically shows a storage area for storing various data. For example, the storage unit 340 may store data or a program for the component of the terminal device 300 to execute the process. As a specific example, the storage unit 340 stores an application program installed in the terminal device 300 in order to use the information processing system 1 according to the present embodiment, and data used by the application for each process. May be good. The storage unit 340 can be realized by, for example, HD903.

The input unit 350 schematically shows an input interface for the control unit 310, which will be described later, to receive various instructions from the user. As a specific example, the touch panel, buttons, switches, and the like included in the terminal device 300 such as a smartphone correspond to an example of the input unit 350. The input unit 350 may be realized by, for example, an input device 904.
The output unit 360 schematically shows an output interface for the control unit 310, which will be described later, to present various information to the user. As a specific example, a display, a speaker, or the like included in a terminal device 300 such as a smartphone corresponds to an example of an output unit 360. The output unit 360 can be realized by, for example, an output device 905.

The control unit 310 controls various processes related to the realization of the functions provided by the terminal device 300. The control unit 310 includes a boarding / alighting management unit 311 and a notification control unit 312.

The boarding / alighting management unit 311 controls various processes related to the function for realizing the procedure for boarding / alighting the user (passenger) on the vehicle 290. For example, the boarding / alighting management unit 311 presents to the user a UI for receiving an instruction relating to boarding / alighting to / from the vehicle 290 from the user (passenger) via the output unit 360.

When the boarding / alighting management unit 311 receives an instruction related to boarding the vehicle 290 via the UI, the bus stop where the user boarded the vehicle 290 from the in-vehicle device 200 for which communication via the network N1 has been established. Acquire information related to the identification of. As the information, for example, identification information related to the identification of the vehicle 290 (for example, a bus ID), information about a stop where the vehicle 290 is stopped (for example, a stop ID), and the like are used. The above information relating to the identification of the bus stop where the user got on the vehicle 290 corresponds to an example of the "first information".
Further, the boarding / alighting management unit 311 notifies the information processing device 100 of the notification regarding the user's boarding on the vehicle 290, which is associated with the above information acquired from the in-vehicle device 200, to the information processing device 100 via the network N2. Send. As a result, the information processing device 100 recognizes that the target user (the user holding the terminal device 300) has boarded the vehicle 290 based on the above notification from the boarding / alighting management unit 311, and the boarding is performed. It becomes possible to recognize the lost stop. The above notification relating to the user's boarding on the vehicle 290 corresponds to an example of the "first notification".
Further, when the boarding / alighting management unit 311 executes the procedure for boarding the user (passenger) on the vehicle 290 described above with the information processing device 100, the user is notified to the notification control unit 312 described later by the user. You may be notified of information about the stop where you boarded the 290. Information about the bus stop where the user got on the vehicle 290 can be obtained from the in-vehicle device 200 or the information processing device 100.

Further, when the boarding / alighting management unit 311 receives an instruction relating to disembarkation from the vehicle 290 via the above UI, a notification relating to the user disembarking from the vehicle 290 (in other words, a notification relating to an indication of intention to disembark) is given. , Is transmitted to the information processing apparatus 100 via the network N2. As a result, the information processing apparatus 100 indicates that the target user wants to get off the vehicle 290 at the next target stop of the vehicle 290 based on the above notification from the boarding / alighting management unit 311. It becomes possible to recognize. The above notification relating to the user getting off the vehicle 290 corresponds to an example of the "second notification".
Further, when the boarding / alighting management unit 311 executes the procedure for disembarking the user from the vehicle 290 described above with the information processing device 100, the user disembarks from the vehicle 290 to the notification control unit 312 described later. You may be notified of information about the stop you are going to.
Further, the boarding / alighting management unit 311 acquires information on the fare related to the use of the vehicle 290 from the information processing apparatus 100 as a response to the above notification regarding the user getting off the vehicle 290. In this case, the boarding / alighting management unit 311 may notify the notification control unit 312, which will be described later, of information regarding the fare. Further, the boarding / alighting management unit 311 may receive an instruction relating to the settlement of the fare from the user via the UI. In this case, the boarding / alighting management unit 311 may execute a process related to the settlement of the fare by so-called electronic settlement. Since it is possible to apply procedures based on existing technology to procedures related to payment of various charges by electronic payment, detailed explanations will be omitted.

The notification control unit 312 notifies the notification information via the output unit 360. For example, the notification control unit 312 may notify the notification information in response to an instruction from the boarding / alighting management unit 311. As a specific example, the notification control unit 312 relates to a notification of information about a bus stop where the user has boarded the vehicle 290 and a bus stop where the user wishes to disembark from the vehicle in response to an instruction from the boarding / alighting management unit 311. Information may be notified. Further, as another example, the notification control unit 312 may notify the information regarding the fare related to the use of the vehicle 290 in response to the instruction from the boarding / alighting management unit 311.

Next, an example of the configuration of the in-vehicle device 200 will be described. The in-vehicle device 200 includes a first communication unit 220, a second communication unit 230, a storage unit 240, an output unit 250, and a control unit 210.

The first communication unit 220 is an interface for a component of the in-vehicle device 200 to send and receive various information to and from the information processing device 100 via the network N3. In the following description, when each component of the in-vehicle device 200 transmits / receives information to / from the information processing apparatus 100 via the network N3, the first communication unit is described unless otherwise specified. It is assumed that the information is transmitted and received via 220.

The second communication unit 230 is an interface for the component of the in-vehicle device 200 to transmit various information to the terminal device 300 located within the communication range via the network N1. In the following description, when the component of the in-vehicle device 200 transmits various information to the terminal device 300 via the network N1, unless otherwise specified, the present invention is described via the second communication unit 230. Information shall be transmitted.

The storage unit 240 schematically shows a storage area for storing various data. For example, the storage unit 240 may store data or a program for the component of the vehicle-mounted device 200 to execute the process. As a specific example, the storage unit 240 may store data (for example, system information, etc.) related to the operation management of the vehicle 290. The storage unit 240 can be realized by, for example, HD903.

The output unit 250 schematically shows an output interface for the control unit 210, which will be described later, to present various information to the crew of the vehicle 290 and the passengers on the vehicle 290. As a specific example, a speaker or a display panel for notifying passengers of various guidance (for example, guidance indicating that the vehicle 290 will stop at the next stop) corresponds to an example of the output unit 250. The output unit 360 can be realized by, for example, an output device 905.

The control unit 210 controls various processes related to the realization of the functions provided by the in-vehicle device 200. The control unit 210 includes an operation management unit 211 and a notification control unit 212.

The operation management unit 211 controls various processes related to the operation management of the vehicle 290 (for example, the vehicle 290 on which the in-vehicle device 200 is mounted) associated with the in-vehicle device 200.

For example, the operation management unit 211 transmits information relating to the start of movement of the vehicle 290 from the stop where the target vehicle 290 has stopped to the information processing apparatus 100 via the network N3. As a specific example, the operation management unit 211 may transmit the trigger information indicating the start of the movement of the vehicle 290 to the information processing apparatus 100 as the above information related to the start of the movement of the vehicle 290. Further, as another example, the operation management unit 211 may sequentially transmit the position information of the vehicle 290 to the information processing apparatus 100. In this case, the position information transmitted when the vehicle 290 starts moving from one stop to another stop which is the next destination corresponds to an example of the above information related to the start of movement of the vehicle 290. do. As a result, the information processing apparatus 100 recognizes that the vehicle 290 has started moving from the stop, and the stop where the vehicle 290 is scheduled to stop next to the stop becomes the next destination of the vehicle 290. It will be possible to identify it as a stop.
The information related to the start of movement of the vehicle 290 from the bus stop, which is transmitted by the operation management unit 211 to the information processing device 100, corresponds to an example of "second information".

Further, the operation management unit 211 receives a notification regarding the disembarkation from the information processing apparatus 100 when the procedure for disembarking by the user who gets on the vehicle 290 is performed, so that the user disembarks at the next stop. You may recognize that you want. In this case, the operation management unit 211 tells the notification control unit 212, which will be described later, that the passenger who got on the vehicle 290 wants to get off at the stop set as the next destination at that time. , The crew of the vehicle 290 may be notified. Further, the operation management unit 211 causes the notification control unit 212, which will be described later, to notify the passengers on the vehicle 290 of the notification information indicating that the vehicle will stop at the stop set as the next destination at that time. You may.

Next, an example of the configuration of the information processing apparatus 100 will be described. The information processing device 100 includes a communication unit 120, a storage unit 130, and a control unit 110.

The communication unit 120 is an interface for components of the information processing device 100 to send and receive various information to and from other devices via a network. As a specific example, the communication unit 120 is used by the components of the information processing device 100 to send and receive various information to and from the terminal device 300 via the network N2. Further, as another example, the communication unit 120 is used for the component of the information processing device 100 to transmit and receive various information to and from the in-vehicle device 200 via the network N3. In the following description, there is no particular description when the component of the information processing device 100 transmits / receives information to / from another device (for example, the terminal device 300 or the in-vehicle device 200) via the network. As far as the limit is concerned, the information is transmitted and received via the communication unit 120.

The storage unit 130 schematically shows a storage area for storing various data. For example, the storage unit 130 may store data or a program for the component of the information processing apparatus 100 to execute the process. As a specific example, the storage unit 130 has data related to the management of the operation of each vehicle 290 (for example, data related to the position of the vehicle 290 in operation, system information, etc.) and data related to the management of boarding / alighting of each passenger (for example). For example, data on the stop where each passenger boarded the vehicle 290) may be stored. The storage unit 130 can be realized by, for example, HD903.

The control unit 110 controls various processes related to the realization of the functions provided by the information processing apparatus 100. The control unit 110 includes a boarding / alighting management unit 111, an operation management unit 112, and a fare calculation unit 113.

The boarding / alighting management unit 111 controls various processes related to the function for realizing the procedure for boarding / alighting the user (passenger) on the vehicle 290.

Specifically, the boarding / alighting management unit 111 notifies the terminal device 300 of the user's boarding on the vehicle 290 to which the information (first information) relating to the identification of the stop where the user has boarded the vehicle 290 is associated. Receive (first notification). The boarding / alighting management unit 111 recognizes that the target user gets on the vehicle 290 based on the first notification received from the terminal device 300. Further, the boarding / alighting management unit 111 identifies the vehicle 290 on which the target user has boarded and the stop where the user has boarded the vehicle 290 based on the first information associated with the first notification. .. The boarding / alighting management unit 111 manages by storing information about the vehicle 290 on which the user has boarded and the stop where the user has boarded the vehicle 290 in the storage unit 130.
Further, the boarding / alighting management unit 111 may notify the terminal device 300 of the information regarding the stop where the user has boarded the vehicle 290 specified above.

Further, the boarding / alighting management unit 111 receives the first notification, and then, for the user who manages the boarding of the vehicle 290 based on the first notification, the user from the terminal device 300 to the user from the vehicle 290. Receive the notification (second notification) related to getting off. The boarding / alighting management unit 111 recognizes that the target user wants to get off the vehicle 290 based on the second notification received from the terminal device 300. Further, in the boarding / alighting management unit 111, the user wants to get off at the stop set as the next destination of the target vehicle 290 when the second notification is transmitted by the terminal device 300. Identify as a stop. The bus stop set as the next destination of the vehicle 290 is sequentially updated based on the information notified from the in-vehicle device 200 by the operation management unit 112 described later.
When the boarding / alighting management unit 111 identifies the stop where the user wants to get off, the boarding / alighting management unit 111 notifies the terminal device 300, which is the transmission source of the second notification, of the information about the stop. Further, the boarding / alighting management unit 111 may notify the in-vehicle device 200 associated with the vehicle 290 on which the user is boarding that there is a user who wishes to get off the vehicle.
Further, the boarding / alighting management unit 111 tells the fare calculation unit 113, which will be described later, that the stop where the user specified based on the first information gets on the vehicle 290 and the stop where the specified user wants to get off. Based on this, the fare associated with the use of the vehicle 290 is calculated. Then, the boarding / alighting management unit 111 transmits the information according to the calculation result of the fare by the fare calculation unit 113 to the terminal device 300 which is the transmission source of the second notification.
The bus stop where the user got on the vehicle 290, which is specified based on the first information associated with the first notification, corresponds to an example of the "first boarding / alighting place". Further, the stop that the user wants to get off, which is specified based on the second notification, corresponds to an example of the "second boarding / alighting place".

The operation management unit 112 controls various processes related to the operation management of the vehicle 290 (for example, the vehicle 290 on which the in-vehicle device 200 is mounted) associated with the in-vehicle device 200. For each vehicle 290, the operation management unit 211 holds information on a series of stops for which the vehicle 290 is to be stopped and information on a route in which the series of stops are sequentially set as destinations. There is. It should be noted that these information may be retained, for example, by storing them in the storage unit 130.
Further, the operation management unit 112 is set as the next destination of the vehicle 290 based on the information (second information) relating to the start of the movement of the vehicle 290 from the stop notified by the in-vehicle device 200. Is updated to the bus stop next to the bus stop that was previously stopped.

The fare calculation unit 113 includes information on the stop designated by the boarding / alighting management unit 111 regarding the stop where the user has boarded the vehicle 290, information regarding the stop where the user wishes to disembark from the vehicle 290, and use of the vehicle 290. Calculate the fare related to. The data used for calculating the fare, such as a list of fares between the stops, may be stored in the storage unit 130.

As described above, with reference to FIG. 4, an example of the functional configuration of the information processing system according to the present embodiment, in particular, taking the case of the information processing system 1 shown in FIG. 1 as an example, the information processing apparatus 100, the in-vehicle device 200, and The description has focused on the configuration of the terminal device 300. The above-mentioned configuration is merely an example, and does not necessarily limit the functional configuration of the information processing system according to the present embodiment. As a specific example, a series of components of at least a part of the information processing device 100, the in-vehicle device 200, and the terminal device 300 may be realized by the cooperation of a plurality of devices. As a specific example, a part of the components of the series of components of the information processing device 100 may be externally attached to the information processing device 100. Further, as another example, the load related to the processing of at least a part of the components of the series of components of the information processing device 100 may be distributed to a plurality of devices. The same applies to the in-vehicle device 200 and the terminal device 300.

<Processing sequence>
An example of the processing sequence of the information processing system according to the present embodiment will be described with reference to FIG. 5, paying particular attention to the transmission and reception of information between the information processing device 100, the in-vehicle device 200, and the terminal device 300. .. In the example shown in FIG. 5, in the situation where the user (passenger) gets on the bus using the information processing system according to the present embodiment, "before boarding", "at the time of boarding", "during boarding", and An example of the processing sequence of the information processing system is shown for each procedure of "when getting off".

The processes of S101 and S102 show an example of a series of processes related to the "before boarding" procedure. These processes correspond to the procedure for starting the use of the information processing system according to the present embodiment.
In S101, the terminal device 300 (boarding / alighting management unit 311) requests the information processing device 100 to approve the boarding of the bus. At this time, the terminal device 300 transmits login information for authenticating the target user to the information processing device 100.
In S102, the information processing device 100 (boarding / alighting management unit 111) authenticates the user based on the login information transmitted from the terminal device 300 in S101, and based on the result of the authentication, the target user gets on the bus. Approve. As a specific example, the information processing apparatus 100 may approve the user's boarding on the bus when the user is successfully authenticated. Then, the information processing device 100 notifies the terminal device 300, which is the request source of the approval for boarding the bus, of the information according to the result of the approval. When the information processing device 100 approves the boarding of the bus, the target user can perform the procedures for boarding the bus and getting off the bus using the information processing system according to the present embodiment.

The processes of S103 to S106 show an example of a series of processes related to the procedure of "at the time of boarding".
First, as a premise, the in-vehicle device 200 (operation management unit 211) specifies the stop that is the next destination of the target bus to the information processing device 100 at least when starting the movement from the stop. (Second information) is transmitted. Further, even when the target bus passes through the target bus without stopping at the stop that is a candidate for the stop, the in-vehicle device 200 causes the information processing apparatus 100 to provide a stop that is the next destination of the target bus. Information for identification (second information) may be transmitted. As the second information, for example, trigger information (hereinafter, also referred to as “departure trigger”) indicating that the target bus has started moving, position information of the bus, and the like are used. As for the method of acquiring the position information of the bus, since it is possible to use an existing technique related to position measurement such as GNSS (Global Navigation Satellite System), detailed description thereof will be omitted.
As a specific example, when the bus starts moving from another stop set as a stop candidate immediately before the stop where the user (passenger) is scheduled to board, the in-vehicle device 200 is shown as S103. The second information is transmitted to the information processing apparatus 100. Further, as another example, when the bus starts operating (for example, when the bus starts moving to the first stop), the in-vehicle device 200 transmits the second information to the information processing device 100. You may. The information processing apparatus 100 updates the stop that is the next destination of the target bus based on the second information notified from the in-vehicle device 200.
With such a configuration, when the bus is stopped at the stop where the user (passenger) is scheduled to board, the stop is set as the stop which is the destination of the bus at that timing.

In S104, the in-vehicle device 200 (operation management unit 211) notifies the terminal device 300 connected to the network N1 of the identification information (bus ID) for identifying the target bus. As a result, the terminal device 300 of the user who is scheduled to get on the bus receives the bus ID transmitted from the in-vehicle device 200 via the network N1.
In S105, the terminal device 300 (boarding / alighting management unit 311) associates the bus ID received from the in-vehicle device 200 in S104 with the information processing device 100 and the identification information (user ID) of the target user. , Send the first notification regarding boarding the bus.

In S106, the information processing apparatus 100 (boarding / alighting management unit 111) determines the target user (passenger) and the bus on which the user gets on, based on the user ID and bus ID associated with the first notification received in S105. To identify. Further, the information processing apparatus 100 is set as the destination of the bus when the user gets on the bus, based on the second information transmitted from the in-vehicle device 200 associated with the bus specified in S103. Identify the stop as the stop where the bus is stopped. Then, the information processing apparatus 100 sets the specified stop as a stop (first stop) on which the user gets on the bus.
Then, the information processing device 100 transmits the identification information (stop ID) for identifying the stop on which the user has boarded the bus to the terminal device 300 which is the transmission source of the first notification in S105. The terminal device 300 notifies the user of information about the bus stop on which the user has boarded, based on the bus stop ID notified from the information processing device 100. As a result, the user can recognize the stop (first stop) on which he / she got on the bus.

The process of S107 shows an example of the process related to the procedure of "on board". Even while the target user is on the bus, the bus stop that is the next destination of the bus is updated every time the bus stops at the bus stop or passes through the bus stop. Specifically, when the bus starts moving from one stop to another stop that is the next destination, the in-vehicle device 200 transmits a second information to the information processing apparatus 100 as shown by S107. do. The information processing apparatus 100 updates the stop that is the next destination of the target bus based on the second information notified from the in-vehicle device 200.

The processes of S108 and S109 show an example of a series of processes related to the procedure of "getting off". When a user (passenger) who gets on the bus performs an operation related to getting off via the UI presented by the terminal device 300, the processes of S108 and S109 are executed.

Specifically, in S108, the terminal device 300 (boarding / alighting management unit 311) associates the bus ID received from the in-vehicle device 200 in S104 with the information processing device 100 with the user ID of the target user. Also, send a second notification regarding getting off the bus.

In S109, the information processing device 100 (boarding / alighting management unit 111), when the second notification is transmitted from the terminal device 300 in S108, is next to the bus corresponding to the bus ID associated with the second notification. Identify the stop set as the destination. The information processing apparatus 100 recognizes the specified stop as a stop (second stop) in which the user corresponding to the user ID associated with the second notification wants to get off the bus.
Then, the information processing apparatus 100 (fare calculation unit 113) has the stop specified in S106, that is, the first stop where the user got on the bus, and the second stop where the user wants to get off the bus. Calculate the fare for using the bus based on the bus stop. Then, the information processing device 100 (boarding / alighting management unit 111) transmits the calculated fare information to the terminal device 300.
When the terminal device 300 (boarding / alighting management unit 311) receives the information on the fare from the information processing device 100, the terminal device 300 presents the information on the fare to the user via a predetermined output unit. Since the settlement method of the fare has been described with reference to FIG. 2, detailed description thereof will be omitted.

As described above, with reference to FIG. 5, regarding an example of the processing sequence of the information processing system according to the present embodiment, paying particular attention to the transmission / reception of information between the information processing device 100, the in-vehicle device 200, and the terminal device 300. explained.

<Modification example>
A modification of the information processing system according to this embodiment will be described below.

(Modification 1)
The information processing system according to the first modification will be described with reference to FIG. In the information processing system according to the above-described embodiment, the information processing apparatus 100 manages the bus operation status such as the management of the bus stop which is the next destination of the target bus. On the other hand, the in-vehicle device 200 mounted on the bus can actively grasp and manage the operation status of the bus. Therefore, in this modification, an example of the processing of the information processing system in the case where the in-vehicle device 200 actively grasps and manages the operation status of the target bus will be described.
For example, FIG. 6 shows an example of the processing sequence of the information processing system according to the present modification, paying particular attention to the transmission / reception of information between the information processing device 100, the in-vehicle device 200, and the terminal device 300. .. Since the processes of S101 and S102 are the same as those in FIG. 5, detailed description thereof will be omitted.

The processes of S201 to S203 show an example of a series of processes related to the "at the time of boarding" procedure.
First, as a premise, in this modification, the in-vehicle device 200 (operation management unit 211) recognizes the stop set as the next destination of the target bus at that time. As a specific example, the in-vehicle device 200 holds data related to the management of the operation of the target bus (for example, system information, etc.) and sets it as the next destination of the bus in operation based on the data. Recognize the stops that have been set up.
Further, as shown in S201, the in-vehicle device 200 (operation management unit 211) at least at a desired timing including the timing at which the target bus starts moving from one stop to another destination stop. , The position information of the bus is transmitted to the information processing apparatus 100. As a result, the information processing apparatus 100 can specify the bus stop that is the next destination of the bus at that time based on the position information of the bus notified from the in-vehicle device 200. That is, in this modification, the bus position information notified from the vehicle-mounted device 200 to the information processing device 100 corresponds to an example of the second information.
Further, as another example, the in-vehicle device 200 may recognize the stop set as the next destination of the predetermined bus by inquiring to the information processing device 100. As a specific example, as shown as S201, the in-vehicle device 200 transmits the position information of the bus to the information processing device 100, and as a response thereof, the vehicle-mounted device 200 is specified by the information processing device 100 based on the position information. You may get information about the next stop of the bus.
After that, for convenience, the in-vehicle device 200 holds data related to the management of the operation of the target bus, and recognizes the stop set as the next destination of the bus in operation based on the data. Each explanation shall be given.

In S202, the in-vehicle device 200 (operation management unit 211) identifies information for identifying the stop set as the destination of the target bus at that time with respect to the terminal device 300 connected to the network N1. Notify (stop ID). In this case, the terminal device 300 is notified of the stop ID of the stop where the bus is stopped. As a result, the terminal device 300 of the user who is scheduled to get on the bus receives the stop ID (that is, the stop ID of the stop where the user gets on the bus) transmitted from the in-vehicle device 200 via the network N1.
In S203, the terminal device 300 (boarding / alighting management unit 311) associates the stop ID received from the in-vehicle device 200 in S202 with the information processing device 100 and the identification information (user ID) of the target user. , Send the first notification regarding boarding the bus. Thereby, the information processing apparatus 100 can specify the stop where the user corresponding to the user ID associated with the first notification has boarded the bus, based on the stop ID associated with the first notification. Will be.
Further, the terminal device 300 notifies the user of information about the bus stop on which the user has boarded, based on the bus stop ID notified from the in-vehicle device 200. As a result, the user can recognize the stop (first stop) on which he / she got on the bus.

The process of S205 shows an example of the process related to the procedure of "on board". Even while the target user is on the bus, the stop set as the next destination of the bus is updated at least every time the bus stops at the stop or passes through the stop. Specifically, when the bus starts moving from one stop to another stop that is the next destination, the in-vehicle device 200 updates the stop that is the next destination of the target bus. Further, as shown in S205, the in-vehicle device 200 transmits the position information of the bus to the information processing apparatus 100 at least at a desired timing including the timing when the target bus starts moving from the stop. .. As a result, the information processing apparatus 100 can specify the bus stop that is the next destination of the bus at that time based on the position information of the bus notified from the in-vehicle device 200.

The processes of S206 to S208 show an example of a series of processes related to the procedure of "getting off".
First, as a premise, when the in-vehicle device 200 (operation management unit 211) updates the stop set as the next destination of the target bus, as shown as S206, the terminal device connected to the network N1. Notify 300 of the stop ID corresponding to the updated stop. As a result, even if the bus stop set as the next destination of the bus is sequentially updated according to the operation status of the bus, the terminal device 300 is also set as the next destination of the bus at that time. It becomes possible to recognize the stop.
Then, when the user (passenger) who got on the bus performs an operation related to getting off via the UI presented by the terminal device 300, the processes of S207 and S208 are executed.

Specifically, in S207, the terminal device 300 (boarding / alighting management unit 311) receives the stop ID received from the in-vehicle device 200 in the process of S206 executed immediately before the information processing device 100, and the target user. A second notification regarding getting off the bus is transmitted, which is associated with the user ID of.

In S208, the information processing device 100 (boarding / alighting management unit 111) sets the stop corresponding to the stop ID associated with the second notification transmitted from the terminal device 300 in S207 to the user associated with the second notification. It is recognized as a stop (second stop) in which the user corresponding to the ID wants to get off the bus. The bus stop corresponding to the bus ID is the bus stop set as the next destination of the target bus when the second notification is transmitted from the terminal device 300.
Then, the information processing apparatus 100 (fare calculation unit 113) has the stop specified in S203, that is, the first stop where the user got on the bus and the second stop where the user wants to get off the bus. Calculate the fare for using the bus based on the bus stop. Then, the information processing device 100 (boarding / alighting management unit 111) transmits the calculated fare information to the terminal device 300.
When the terminal device 300 (boarding / alighting management unit 311) receives the information on the fare from the information processing device 100, the terminal device 300 presents the information on the fare to the user via a predetermined output unit. Since the settlement method of the fare has been described with reference to FIG. 2, detailed description thereof will be omitted.

As described above, with reference to FIG. 6, the information processing system according to the first modification has been described with particular attention to the case where the in-vehicle device 200 actively grasps and manages the operation status of the target bus.

(Modification 2)
Subsequently, the information processing system according to the second modification will be described with reference to FIGS. 7 and 8. In the information processing system according to the present embodiment, the information processing apparatus 100 manages users (passengers) who use the information processing system by using individually assigned identification information (for example, user ID). In the information processing system according to this modification, the information processing apparatus 100 manages the attribute information (for example, age, gender, etc.) related to the user for each user to be managed in association with the user ID. Then, the information processing system according to the present embodiment uses the attribute information of the user when the user uses the service, and controls according to the attribute information (for example, provision of additional functions). Realize.

First, an example of processing of the information processing system according to this modification will be described with reference to FIG. 7. FIG. 7 differs from the example shown in FIG. 5 in that the processes of S301 and S302 are added. Therefore, in the following description, the process shown in FIG. 7 will be described focusing on the points different from the example shown in FIG. 5, and detailed description of the parts substantially the same as the example shown in FIG. 5 will be omitted.

First, an example of processing in the "at the time of boarding" procedure will be described.
When the information processing device 100 (boarding / alighting management unit 111) receives the first notification relating to boarding the bus from the terminal device 300 in S105, the information processing device 100 (boarding / alighting management unit 111) manages the information processing device 100 based on the user ID associated with the first notification. Extract the attribute information of the target user from the attribute information of a series of users. Then, the information processing apparatus 100 associates the extracted attribute information in S301 with information about a user (passenger) who has been confirmed to board the bus (hereinafter, also referred to as "user confirmation information") with the bus. It is transmitted to the in-vehicle device 200. As a result, the in-vehicle device 200 can perform control and additional processing according to the attribute information of the user (passenger) who has been confirmed to be on the bus.

For example, the in-vehicle device 200 (notification control unit 212), such as a speaker in the vehicle, is directed to the passengers on the bus according to the attribute information of the user (passenger) who has been confirmed to be on the bus. The desired notification information may be notified by using an output device (output unit 250).
As a more specific example, when the in-vehicle device 200 confirms that an elderly person, a pregnant woman, an injured person, or the like gets on the bus, the in-vehicle device 200 may notify the passengers on the bus of the notification information. This makes it possible to encourage passengers on the bus to give consideration to the boarding of elderly people, pregnant women, injured people, etc., such as securing passages.

Further, as another example, the in-vehicle device 200 (notification control unit 212) directs the crew member of the bus to the control panel of the bus according to the attribute information of the user (passenger) who has been confirmed to board the bus. The desired notification information may be notified by using an output device (output unit 250) such as the above.
As a more specific example, when the in-vehicle device 200 confirms that a user (passenger) who needs assistance in getting on the bus gets on the bus, the in-vehicle device 200 may notify the crew of the bus of the notification information. As a result, the crew can recognize that the user (passenger) who needs assistance when getting on the bus gets on the bus, and can also perform the work related to the assistance as needed.
Further, as another example, as attribute information, information according to the usage status of the service by the target user, such as whether or not the target user has been illegally used in the past, may be managed. As a result, for example, when the in-vehicle device 200 confirms that a user (passenger) whose unauthorized use has been detected in the past gets on the bus, the in-vehicle device 200 notifies the crew of the bus of notification information prompting a warning. It is also possible.
Of course, the above is just an example, and if it is feasible by using the attribute information of the user (passenger) who has been confirmed to be on the bus, the content of control and additional processing using the attribute information is particularly. There is no limitation.

Next, an example of processing in the procedure of "getting off" will be described.
When the information processing device 100 (boarding / alighting management unit 111) receives the second notification related to getting off from the bus from the terminal device 300 in S108, the information processing device 100 (boarding / alighting management unit 111) manages the second notification based on the user ID associated with the second notification. Extract the attribute information of the target user from the attribute information of a series of users. Then, the information processing apparatus 100 transmits the extracted attribute information in S302 and the user confirmation information regarding the user (passenger) who wants to get off the bus to the in-vehicle device 200 associated with the bus. As a result, the in-vehicle device 200 can control and execute additional processing according to the attribute information of the user (passenger) who wants to get off the bus.

For example, the in-vehicle device 200 (notification control unit 212) can provide a speaker or the like in the vehicle to the passengers on the bus according to the attribute information of the user (passenger) who wants to get off the bus. The desired notification information may be notified by using such an output device (output unit 250).
As a more specific example, when the in-vehicle device 200 confirms that an elderly person, a pregnant woman, an injured person, etc. wants to get off the bus, the in-vehicle device 200 notifies the passengers on the bus of the notification information. You may. As a result, it is possible to encourage passengers on the bus to give consideration to getting off the bus, such as securing a passage, for the elderly, pregnant women, and injured people.

Further, as another example, the in-vehicle device 200 (notification control unit 212) controls the bus to the crew of the bus according to the attribute information of the user (passenger) who wants to get off the bus. The desired notification information may be notified by using an output device (output unit 250) such as a panel.
As a more specific example, when the in-vehicle device 200 confirms that a user (passenger) who needs assistance when getting off the bus wants to get off the bus, the in-vehicle device 200 notifies the crew of the bus of the notification information. You may. As a result, the crew can recognize that the user (passenger) who needs assistance when getting off the bus wants to get off the bus, and can also perform the work related to the assistance as needed. Become.
Further, as another example, when the in-vehicle device 200 confirms that a user (passenger) whose unauthorized use has been detected in the past wants to get off the bus, the in-vehicle device 200 warns the crew of the bus. It is also possible to notify the notification information that prompts the user. This makes it possible to expect the effect of preventing the occurrence of unauthorized use.
Of course, the above is just an example, and if it can be realized by using the attribute information of the user (passenger) who wants to get off the bus, the content of control and additional processing using the attribute information will be. There is no particular limitation.

The user confirmation information transmitted from the information processing device 100 to the in-vehicle device 200 in the procedure of "at the time of boarding" corresponds to an example of "third information". Further, the user confirmation information transmitted from the information processing device 100 to the in-vehicle device 200 in the procedure of "getting off" corresponds to an example of "fourth information".

Subsequently, FIG. 8 will be described. FIG. 8 shows an example of processing when the present modification is applied to the information processing system according to the modification 1 described with reference to FIG. FIG. 8 differs from the example shown in FIG. 6 in that the processes of S401 and S402 are added. Therefore, in the following description, the process shown in FIG. 8 will be described focusing on the points different from the example shown in FIG. 6, and detailed description of the parts substantially the same as the example shown in FIG. 6 will be omitted.

First, an example of processing in the "at the time of boarding" procedure will be described.
When the information processing device 100 (boarding / alighting management unit 111) receives the first notification relating to boarding the bus from the terminal device 300 in S203, the information processing device 100 (boarding / alighting management unit 111) manages the information processing device 100 based on the user ID associated with the first notification. Extract the attribute information of the target user from the attribute information of a series of users. Then, the information processing apparatus 100 transmits the extracted attribute information in S401 and the user confirmation information regarding the user (passenger) who has been confirmed to board the bus to the in-vehicle device 200 associated with the bus. As a result, the in-vehicle device 200 can perform control and additional processing according to the attribute information of the user (passenger) who has been confirmed to be on the bus.
With the application of the above processing, the control that can be realized in the procedure of "on boarding" and the action and effect to be performed are the same as the example shown in FIG. 7, and detailed description thereof will be omitted.

Next, an example of processing in the procedure of "getting off" will be described.
When the information processing device 100 (boarding / alighting management unit 111) receives the second notification relating to getting off from the bus from the terminal device 300 in S207, the information processing device 100 (boarding / alighting management unit 111) manages the second notification based on the user ID associated with the second notification. Extract the attribute information of the target user from the attribute information of a series of users. Then, the information processing apparatus 100 transmits the extracted attribute information in S402 and the user confirmation information regarding the user (passenger) who wants to get off the bus to the in-vehicle device 200 associated with the bus. As a result, the in-vehicle device 200 can control and execute additional processing according to the attribute information of the user (passenger) who wants to get off the bus.
With the application of the above processing, the control that can be realized in the procedure of "getting off" and the action and effect to be performed are the same as the example shown in FIG. 7, and detailed description thereof will be omitted.

The information processing system according to the second modification has been described above with reference to FIGS. 7 and 8.

<Conclusion>
As described above, the information processing system according to the present embodiment includes an on-board device associated with a moving body related to passenger transportation, and an information processing device. In the information processing device, the passenger is associated with the first information relating to the identification of the boarding / alighting place where the passenger boarded the moving body notified to the terminal device from the on-board device via the first communication path. The first notification indicating boarding the body is acquired from the terminal device via the second communication path. Further, the information processing apparatus acquires the second information related to the start of movement of the moving object from the boarding / alighting place from the on-board device via the third communication path, and becomes the next destination of the moving object. Identify other boarding points. After that, the information processing device is specified according to the first information when the second notification indicating that the passenger is getting off from the mobile body is received from the terminal device via the second communication path. The first boarding / alighting place where the passenger boarded the moving body, and the second boarding / alighting place set as the next destination of the moving body when the second notification is transmitted. Calculate the fare based on. Then, the information processing apparatus transmits the calculated information regarding the fare to the terminal apparatus via the second communication path.
With the above configuration, according to the information processing system according to the present embodiment, it is possible to realize the management of the fare according to the usage status of the service related to the transportation of passengers using the mobile body in a more preferable manner. Is possible.

In the above, an example of the case where the bus is applied as a moving body related to the transportation of passengers has been described, but the application target of the information processing system according to the present embodiment is not necessarily limited. For example, as a moving body related to the transportation of passengers, a vehicle other than a bus such as a train may be applied, and not only a vehicle but also a ship, an aircraft, or the like may be applied. As a more specific example, when operating a ferry that goes around multiple ports, the fare is calculated according to the port where the passenger boarded the ferry and the port where the passenger disembarked from the ferry. The information processing system according to the present embodiment can be applied to the above. That is, if it is a use case in which the charge is settled according to the usage status of the service after the use of the service related to the transportation of passengers (for example, the timing of getting off the moving object), the present embodiment is used. It is possible to apply such an information processing system.

This embodiment can be realized by a computer executing a program. Further, a computer-readable recording medium on which the above program is recorded and a computer program product such as the above program can also be applied as an embodiment of the present invention. As the recording medium, for example, a flexible disk, a hard disk, an optical disk, a magneto-optical disk, a CD-ROM, a magnetic tape, a non-volatile memory card, a ROM, or the like can be used.

It should be noted that the above embodiments are merely examples of embodiment of the present invention, and the technical scope of the present invention should not be construed in a limited manner by these. That is, the present invention can be implemented in various forms without departing from the technical idea or its main features.

1 Information processing system, 100 information processing device, 110 control unit, 111 boarding / alighting management unit, 112 operation management unit, 113 fare calculation unit, 120 communication unit, 130 storage unit, 200 in-vehicle equipment, 210 control unit, 211 operation management unit, 212 Notification control unit, 220 1st communication unit, 230 2nd communication unit, 240 storage unit, 250 output unit, 290 vehicle, 300 terminal device, 310 control unit, 311 boarding / alighting management unit, 312 notification control unit, 320th 1 communication unit, 330 second communication unit, 340 storage unit, 350 input unit, 360 output unit

Claims (25)

Includes on-board equipment associated with mobiles involved in passenger transport and information processing equipment.
The information processing device is
The passenger is associated with the first information relating to the identification of the boarding / alighting place where the passenger boarded the mobile body notified from the on-board device to the terminal device held by the passenger via the first communication path. An acquisition means for acquiring a first notification indicating boarding a mobile object from the terminal device via a second communication path, and
The second information relating to the start of movement of the moving object from the boarding / alighting place is acquired from the on-board device via the third communication path, and another boarding / alighting place to be the next destination of the moving body is specified. Specific means to do,
When the second notification indicating that the passenger is disembarking from the moving body is received from the terminal device via the second communication path, the moving body specified according to the first information The fare is calculated based on the first boarding / alighting place where the passenger boarded and the second boarding / alighting place set as the next destination of the moving object when the second notification is transmitted. And the calculation method to do
A transmission means for transmitting the calculated information on the fare to the terminal device via the second communication path, and
An information processing system equipped with. The first information includes identification information for identifying the moving body, and includes identification information.
The transmission means obtains information about the first boarding / alighting place where the passenger boarded the mobile body in accordance with the identification information acquired from the terminal device via the second communication path. To send to the terminal device via the communication path of
The information processing system according to claim 1. The on-board device includes an update means for updating the boarding / alighting place set as the next destination boarding / alighting place in response to the start of movement of the moving body from the boarding / alighting place.
The first information includes information on a boarding / alighting place set as the next purpose for the on-board device when the passenger gets into the moving body.
The information processing system according to claim 1. Including a payment means that executes the processing related to the payment of the calculated fare,
The information processing system according to any one of claims 1 to 3. When the fare is calculated, the settlement means executes a process related to the settlement of the fare regardless of whether or not the moving object has arrived at the second boarding / alighting place.
The information processing system according to claim 4. The second information includes the position information of the moving body.
The specifying means identifies another boarding / alighting place that is the next destination of the moving body based on the position information.
The information processing system according to any one of claims 1 to 5. When the notification is acquired from the terminal device via the second communication path, the transmission means transmits the information corresponding to the notification to the on-board device via the third communication path.
The on-board device includes a notification means for notifying notification information according to information transmitted from the transmission means.
The information processing system according to any one of claims 1 to 6. When the first notification is acquired, the transmission means transmits a third information including information about a passenger associated with the terminal device from which the first notification is acquired to the on-board device. ,
The notifying means notifies the notifying information when the third information is received.
The information processing system according to claim 7. When the on-board device receives the third information, the notification means notifies the moving body of information indicating that a passenger has boarded the moving body as the notification information.
The information processing system according to claim 8. When the on-board device receives the third information, the notification means notifies the crew member of the mobile body of the information about the passenger included in the third information as the notification information.
The information processing system according to claim 8 or 9. When the second notification is acquired, the transmission means transmits a fourth information including information about a passenger associated with the terminal device from which the second notification is acquired to the on-board device. ,
The notification means notifies the notification information when the fourth information is received.
The information processing system according to claim 7. When the on-board device receives the fourth information, the notification means uses information indicating that a passenger gets off the moving body at the boarding / alighting place which is the next destination of the moving body as the notification information. Notify the moving body,
The information processing system according to claim 11. When the on-board device receives the fourth information, the notification means notifies the crew member of the mobile body of the information about the passenger included in the fourth information as the notification information.
The information processing system according to claim 11 or 12. The moving body is a vehicle.
The boarding / alighting place is a stop for the vehicle.
The information processing system according to any one of claims 1 to 13. The first related to the identification of the boarding / alighting place where the passenger boarded the mobile body notified from the on-board device associated with the mobile body related to the passenger transportation to the terminal device held by the passenger via the first communication path. The acquisition means for acquiring the first notification to which the information is associated indicating that the passenger board the mobile object from the terminal device via the second communication path, and the acquisition means.
The second information relating to the start of movement of the moving object from the boarding / alighting place is acquired from the on-board device via the third communication path, and another boarding / alighting place to be the next destination of the moving body is specified. Specific means to do,
When the second notification indicating that the passenger is disembarking from the moving body is received from the terminal device via the second communication path, the moving body specified according to the first information The fare is calculated based on the first boarding / alighting place where the passenger boarded and the second boarding / alighting place set as the next destination of the moving object when the second notification is transmitted. And the calculation method to do
A transmission means for transmitting the calculated information on the fare to the terminal device via the second communication path, and
An information processing device equipped with. On-board equipment associated with mobiles involved in the transportation of passengers,
A first transmission means for transmitting information related to identification of a boarding / alighting place set as a next destination to a terminal device held by a passenger via a first communication path as first information.
An update means for updating the boarding / alighting place set as the next destination according to the start of the movement of the moving body from the boarding / alighting place, and
A second transmission means for transmitting the second information relating to the start of movement of the moving object from the boarding / alighting place to the information processing apparatus via the third communication path, and
Equipped with
With the information processing device
Associated with the first notification indicating that the passenger is boarding the moving object, it is specified according to the first information transmitted from the terminal device to the information processing device via the second communication path. The first boarding / alighting point where the passenger boarded the moving object,
As the next destination of the mobile body when the second notification indicating that the passenger is getting off from the mobile body is transmitted from the terminal device to the information processing device via the second communication path. The second boarding / alighting point that has been set and
The fare is calculated based on
On-board equipment. A terminal device held by passengers
An acquisition means for acquiring the first information relating to the identification of the boarding / alighting place where the passenger boarded the moving body related to the transportation of the passenger from the on-board device associated with the moving body via the first communication path.
A transmission means for transmitting a notification relating to passenger boarding / alighting to / from the mobile body to an information processing apparatus via a second communication path, and a transmission means.
Notification means for notifying notification information and
Equipped with
The transmission means is
In response to the instruction from the passenger to board the mobile body, the information processing apparatus is transmitted with the first notification indicating that the passenger is boarding the mobile body, to which the first information is associated.
In response to the instruction from the passenger indicating that the passenger is leaving the moving body, a second notification indicating that the passenger is leaving the moving body is transmitted to the information processing apparatus.
When the information processing device transmits the first boarding / alighting place where the passenger boarded the moving body specified according to the first information and the second notification, the next to the moving body. The fare is calculated based on the second boarding / alighting point set as the destination of
The notification means notifies information about the fare transmitted from the information processing apparatus via the second communication path as the notification information.
Terminal device. When the first information is acquired, the notification means notifies the information related to the start of the boarding procedure as the notification information.
The terminal device according to claim 17. When the second notification is transmitted, the notification means notifies the information regarding the second boarding / alighting place specified based on the information related to the identification of the boarding / alighting place acquired from the on-board device as the notification information. do,
The terminal device according to claim 17 or 18. An information processing method executed by an information processing device.
The first related to the identification of the boarding / alighting place where the passenger boarded the mobile body notified from the on-board device associated with the mobile body related to the passenger transportation to the terminal device held by the passenger via the first communication path. The acquisition step of acquiring the first notification to which the information is associated indicating that the passenger is boarding the moving object from the terminal device via the second communication path, and the acquisition step.
The second information relating to the start of movement of the moving object from the boarding / alighting place is acquired from the on-board device via the third communication path, and another boarding / alighting place to be the next destination of the moving body is specified. Specific steps to take and
When the second notification indicating that the passenger is disembarking from the moving body is received from the terminal device via the second communication path, the moving body specified according to the first information The fare is calculated based on the first boarding / alighting place where the passenger boarded and the second boarding / alighting place set as the next destination of the moving object when the second notification is transmitted. Calculation steps to be performed and
A transmission step of transmitting the calculated information about the fare to the terminal device via the second communication path, and a transmission step.
Information processing methods, including. An information processing method performed by an on-board device associated with a mobile body involved in the transportation of passengers.
An update step for updating the boarding / alighting place set as the next destination according to the start of the movement of the moving object from the boarding / alighting place, and
The first transmission step of transmitting the information about the boarding / alighting place set as the next destination to the terminal device held by the passenger via the first communication path as the first information.
A second transmission step of transmitting the second information relating to the start of movement of the moving object from the boarding / alighting place to the information processing apparatus via the third communication path, and
Including
With the information processing device
Associated with the first notification indicating that the passenger is boarding the moving object, it is specified according to the first information transmitted from the terminal device to the information processing device via the second communication path. The first boarding / alighting point where the passenger boarded the moving object,
As the next destination of the mobile body when the second notification indicating that the passenger is getting off from the mobile body is transmitted from the terminal device to the information processing device via the second communication path. The second boarding / alighting point that has been set and
The fare is calculated based on
Information processing method. An information processing method executed by a terminal device held by a passenger .
The acquisition step of acquiring the first information relating to the identification of the boarding / alighting place where the passenger boarded the moving body related to the transportation of the passenger from the on-board device associated with the moving body via the first communication path, and the acquisition step.
In response to an instruction from the passenger to board the mobile body, a third notification to the information processing device indicating that the passenger is boarding the mobile body is transmitted to the information processing apparatus to which the first information is associated. Send step and
A fourth transmission step of transmitting a second notification indicating that the passenger is leaving the moving body to the information processing apparatus in response to an instruction from the passenger indicating that the passenger is leaving the moving body.
Transmission of the first boarding / alighting place where the passenger boarded the moving object specified according to the first information and the second notification transmitted from the information processing apparatus via the second communication path. A notification step for notifying information about the fare calculated based on the second boarding / alighting place set as the next destination of the moving object as notification information, and a notification step.
Information processing methods, including. For information processing equipment
The first related to the identification of the boarding / alighting place where the passenger boarded the mobile body notified from the on-board device associated with the mobile body related to the passenger transportation to the terminal device held by the passenger via the first communication path. The acquisition step of acquiring the first notification to which the information is associated indicating that the passenger is boarding the moving object from the terminal device via the second communication path, and the acquisition step.
The second information relating to the start of movement of the moving object from the boarding / alighting place is acquired from the on-board device via the third communication path, and another boarding / alighting place to be the next destination of the moving body is specified. Specific steps to take and
When the second notification indicating that the passenger is disembarking from the moving body is received from the terminal device via the second communication path, the moving body specified according to the first information The fare is calculated based on the first boarding / alighting place where the passenger boarded and the second boarding / alighting place set as the next destination of the moving object when the second notification is transmitted. Calculation steps to be performed and
A transmission step of transmitting the calculated information about the fare to the terminal device via the second communication path, and a transmission step.
A program that runs. For on-board equipment associated with mobiles involved in the transportation of passengers,
An update step for updating the boarding / alighting place set as the next destination according to the start of the movement of the moving object from the boarding / alighting place, and
The first transmission step of transmitting the information about the boarding / alighting place set as the next destination to the terminal device held by the passenger via the first communication path as the first information.
A second transmission step of transmitting the second information relating to the start of movement of the moving object from the boarding / alighting place to the information processing apparatus via the third communication path, and
To execute,
With the information processing device
Associated with the first notification indicating that the passenger is boarding the moving object, it is specified according to the first information transmitted from the terminal device to the information processing device via the second communication path. The first boarding / alighting point where the passenger boarded the moving object,
As the next destination of the mobile body when the second notification indicating that the passenger is getting off from the mobile body is transmitted from the terminal device to the information processing device via the second communication path. The second boarding / alighting point that has been set and
The fare is calculated based on
program. For terminal devices held by passengers
The acquisition step of acquiring the first information relating to the identification of the boarding / alighting place where the passenger boarded the moving body related to the transportation of the passenger from the on-board device associated with the moving body via the first communication path, and the acquisition step.
In response to an instruction from the passenger to board the mobile body, a third notification to the information processing device indicating that the passenger is boarding the mobile body is transmitted to the information processing apparatus to which the first information is associated. Send step and
A fourth transmission step of transmitting a second notification indicating that the passenger is leaving the moving body to the information processing apparatus in response to an instruction from the passenger indicating that the passenger is leaving the moving body.
Transmission of the first boarding / alighting place where the passenger boarded the moving object specified according to the first information and the second notification transmitted from the information processing apparatus via the second communication path. A notification step for notifying information about the fare calculated based on the second boarding / alighting place set as the next destination of the moving object as notification information, and a notification step.
A program that runs.

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