JP6995956B1 - Demand adjustment system, demand adjustment method, and demand adjustment program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To achieve a good balance between infection control measures and economic activities by finely adjusting the demand for services according to the magnitude of infection risk. SOLUTION: A setting unit 110 sets a risk level indicating the magnitude of an infection risk and a usage condition for suppressing a demand for a service as the infection risk increases in the usage condition information. The acquisition unit 120 acquires the current risk level. The service providing unit 130 acquires the current usage conditions of the service based on the current risk level and the usage condition information 51, and provides the service to the user who meets the current usage conditions. [Selection diagram] Fig. 1

Description

The present disclosure relates to a demand adjustment system, a demand adjustment method, and a demand adjustment program.

From the viewpoint of preventing infection with infectious diseases, local governments may request business operators to refrain from doing business. However, for various reasons, there are some businesses that do not comply or cannot comply, and there are situations in which they are out of step. In addition, while compensation money affects the finances of local governments, it is often insufficient from the business company side. In this way, in a society where infectious diseases must coexist, points to be improved are becoming apparent.

It is difficult to confirm whether or not the balance between infection control measures and effects and economic loss is balanced. In addition, self-restraint is an alternative and is not a solution that can flexibly respond to the magnitude of infection risk and the current situation.

Patent Document 1 describes that the entry of an infected person is prevented by issuing a label to an uninfected visitor, the movement route of the infected person and the contact person are grasped, and the spread of infection damage is suppressed. ..

Japanese Unexamined Patent Publication No. 2005-05279

Although the technology of Patent Document 1 can prevent the spread of infection, it is not possible to achieve a good balance between infection control measures and economic activities.

The purpose of this disclosure is to balance infection control measures and economic activities by finely adjusting the demand for services according to the magnitude of infection risk.

The demand adjustment system according to the present disclosure is a demand adjustment system that adjusts the demand for the service according to the risk of infection with an infectious disease in the user who uses the service.
A setting unit that sets a risk level indicating the magnitude of the infection risk and a usage condition that suppresses the demand for the service as the infection risk increases in the usage condition information, and a setting unit.
The acquisition department that acquires the current risk level,
A service providing unit that acquires the current usage conditions of the service based on the current risk level and the usage condition information and provides the service to a user who satisfies the current usage condition is provided.

The service provider
A condition notification unit that acquires the current usage conditions based on the current risk level and the usage condition information and notifies the user of the current usage conditions.
A condition determination unit for determining whether or not the user satisfies the current usage condition,
When it is determined that the user does not satisfy the current usage conditions, the user is provided with a warning notification unit for notifying the user of a warning indicating that the current usage conditions are not satisfied.

The setting unit is
As the risk of infection increases, a ticket fee system in which the price of the ticket for using the service increases is set as the usage condition.

The setting unit is
As the risk of infection increases, a usage limit that limits the number of times the service is used is set as the usage condition.

The setting unit is
As the risk of infection increases, an attendance time limit that limits the attendance time when using the service is set as the usage condition.

The setting unit is
The necessity of a permit certifying that the use of the service is permitted is set as the usage condition.

The setting unit is
Geographical restrictions when using the service are set as the usage conditions.

The demand adjustment system is
It is provided with a history management unit that manages usage history information including time and position when the service is used by a user who has used the service.

The service provider
At least part of the ticket price will be remitted to the fund for social contribution activities.

The setting unit is
As the risk of infection increases, a number limit that limits the number of numbered tickets or tickets issued for using the service is set as the usage condition.

The acquisition unit
When the current risk level is changed, the changed risk level is transmitted to the service provider.
The service provider
The user is notified of the risk level after the change and the risk level before the change, and the changed usage conditions are acquired based on the changed risk level and the usage condition information, and after the change. The user is provided with a response according to the difference between the usage conditions of the above and the usage conditions before the change.

The demand adjustment method according to the present disclosure is a demand adjustment method used in a demand adjustment system that adjusts the demand for the service according to the risk of infection with an infectious disease in a user who uses the service.
The setting unit sets the risk level indicating the magnitude of the infection risk and the usage condition that suppresses the demand for the service as the infection risk increases in the usage condition information.
The acquisition department acquires the current risk level and
The service providing unit acquires the current usage conditions of the service based on the current risk level and the usage condition information, and provides the service to the user who meets the current usage conditions.

The demand adjustment program according to the present disclosure is a demand adjustment program that adjusts the demand for the service according to the risk of infection with an infectious disease in the user who uses the service.
A setting process for setting a risk level indicating the magnitude of the infection risk and a usage condition for suppressing the demand for the service as the infection risk increases in the usage condition information.
The acquisition process to acquire the current risk level, and
Based on the current risk level and the usage condition information, the current usage condition of the service is acquired, and the service provision process of providing the service to the user who meets the current usage condition is performed on the computer. Let it run.

According to the demand adjustment system according to the present disclosure, it is possible to balance infection prevention measures and economic activities in a well-balanced manner by finely adjusting the demand for services according to the magnitude of the infection risk.

A configuration example of the demand adjustment system according to the first embodiment. The flow chart of the demand adjustment processing which concerns on Embodiment 1. The figure which shows the example of the use application processing to the demand adjustment system which concerns on Embodiment 1. Configuration example of usage condition information according to the first embodiment. The figure which shows the example of the acquisition process and the service provision process which concerns on Embodiment 1. FIG. The figure which shows the example of the history management processing which concerns on Embodiment 1. The figure which shows the example of the infection information management processing which concerns on Embodiment 1. A configuration example of the demand adjustment system according to the modified example of the first embodiment. The figure which shows the example of the effect of the demand adjustment system which concerns on Embodiment 1.

Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. In each figure, the same or corresponding parts are designated by the same reference numerals. In the description of the embodiment, the description will be omitted or simplified as appropriate for the same or corresponding parts.

Embodiment 1.
*** Explanation of configuration ***
A configuration example of the demand adjustment system 100 according to the present embodiment will be described with reference to FIG. 1.
The demand adjustment system 100 is a system that adjusts the demand for a service according to the risk of infection with an infectious disease in a user who uses the service. The demand adjustment system 100 is applied to a service providing facility that provides a service.
Here, the service providing facilities to which the demand adjustment system 100 is applied include entertainment facilities such as pachinko shops or game centers, exhibition facilities such as sports gyms, karaoke shops, theme parks, museums, shopping centers, department stores, and restaurants. It is a facility that provides services and does not specify the type of business.

The demand adjustment system 100 is a computer. The demand adjustment system 100 includes a processor 910 and other hardware such as a memory 921, an auxiliary storage device 922, an input interface 930, an output interface 940, and a communication device 950. The processor 910 is connected to other hardware via a signal line and controls these other hardware.

The demand adjustment system 100 includes a setting unit 110, an acquisition unit 120, a service providing unit 130, a history management unit 140, and a storage unit 150 as functional elements. The service providing unit 130 includes a condition notification unit 131, a condition determination unit 132, and a warning notification unit 133.
The storage unit 150 stores the usage condition information 51, the usage history information 52, and the usage management information 53.

The functions of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140 are realized by software.
The storage unit 150 is provided in the memory 921. The storage unit 150 may be provided in the auxiliary storage device 922, or may be distributed in the memory 921 and the auxiliary storage device 922.

The processor 910 is a device that executes a demand adjustment program. The demand adjustment program is a program that realizes the functions of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140.
The processor 910 is an IC (Integrated Circuit) that performs arithmetic processing. Specific examples of the processor 910 are a CPU (Central Processing Unit), a DSP (Digital Signal Processor), and a GPU (Graphics Processing Unit).

The memory 921 is a storage device that temporarily stores data. A specific example of the memory 921 is a SRAM (Static Random Access Memory) or a DRAM (Dynamic Random Access Memory).
The auxiliary storage device 922 is a storage device for storing data. A specific example of the auxiliary storage device 922 is an HDD. Further, the auxiliary storage device 922 may be a portable storage medium such as an SD (registered trademark) memory card, CF, NAND flash, flexible disk, optical disk, compact disc, Blu-ray (registered trademark) disk, or DVD. HDD is an abbreviation for Hard Disk Drive. SD (registered trademark) is an abbreviation for Secure Digital. CF is an abbreviation for CompactFlash®. DVD is an abbreviation for Digital Versaille Disk.

The input interface 930 is a port connected to an input device such as a mouse, a keyboard, or a touch panel. Specifically, the input interface 930 is a USB (Universal Serial Bus) terminal. The input interface 930 may be a port connected to a LAN (Local Area Network).
The output interface 940 is a port to which a cable of an output device such as a display is connected. Specifically, the output interface 940 is a USB terminal or an HDMI (registered trademark) (High Definition Multimedia Interface) terminal. Specifically, the display is an LCD (Liquid Crystal Display).

The communication device 950 communicates with other devices via the network. The communication device 950 has a receiver and a transmitter. The communication device 950 is connected to a communication network such as a LAN, the Internet, or a telephone line by wire or wirelessly. Specifically, the communication device 950 is a communication chip or a NIC (Network Interface Card).

The demand adjustment program is read into the processor 910 and executed by the processor 910. In the memory 921, not only the demand adjustment program but also the OS (Operating System) is stored. The processor 910 executes the demand adjustment program while executing the OS. The demand adjustment program and the OS may be stored in the auxiliary storage device 922. The demand adjustment program and the OS stored in the auxiliary storage device 922 are loaded into the memory 921 and executed by the processor 910. A part or all of the demand adjustment program may be incorporated in the OS.

The demand adjustment system 100 may include a plurality of processors that replace the processor 910. These multiple processors share the execution of the demand adjustment program. Each processor, like the processor 910, is a device that executes a demand adjustment program.

The data, information, signal values and variable values used, processed or output by the demand adjustment program are stored in the memory 921, the auxiliary storage device 922, or the register or cache memory in the processor 910.

The "department" of each of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140 may be read as "processing", "procedure", or "process". The demand adjustment program causes the computer to execute the setting process, the acquisition process, the service provision process, and the history management process. Further, the demand adjustment method is a method performed by the demand adjustment system 100 executing a demand adjustment program.
The demand adjustment program may be provided stored in a computer-readable storage medium. The demand adjustment program may also be provided as a program product.

*** Explanation of operation ***
The demand adjustment process in the demand adjustment system 100 according to the present embodiment will be described with reference to FIG.
The operation procedure of the demand adjustment system 100 corresponds to the demand adjustment method. Further, the program that realizes the operation of the demand adjustment system 100 corresponds to the demand adjustment program.
In the following, the operation mainly performed by the user 41 is performed by the smartphone carried by the user 41. A computer other than a smartphone may be any computer having a communication function such as a tablet terminal, a mobile phone terminal, or an information processing device. Further, the operation mainly performed by the service providing facility 42 is performed by a computer provided by the business operator operating the service providing facility 42.

FIG. 3 is a diagram showing a usage application process for the demand adjustment system 100 according to the present embodiment.
First, as a precondition, the user 41 and the service providing facility 42 apply to the demand adjustment system 100 to use the demand adjustment service.

In (1) of FIG. 3, the user 41 applies to the demand adjustment system 100 to use the demand adjustment service. Specifically, the user 41 applies to the demand adjustment system 100 using a smartphone. The identity verification level may be from the one equivalent to My Number to the membership card level of the service providing facility 42.

In (2) of FIG. 3, the service providing facility 42 applies to the demand adjustment system 100 for use. The service providing facility 42 may apply for use individually, or may apply collectively by an industry group.

In (3) of FIG. 3, a permit is issued from the demand adjustment system 100 to the user 41. The permit issued here is a digital permit. In addition, the My Number card may be used as a permit by registering the My Number. The permit may be in any form as long as it can be identified by an individual.

<Setting process>
In step S101, the setting unit 110 sets the risk level 511 indicating the magnitude of the infection risk and the usage condition 512 that suppresses the demand for the service as the infection risk increases in the usage condition information 51.
The setting unit 110 acquires the risk level 511 or the usage condition 512 from the administrator of the demand adjustment system 100 via the input interface 930. The setting unit 110 sets the risk level 511 or the usage condition 512 in the usage condition information 51.

FIG. 4 is a diagram showing a configuration example of the usage condition information 51 according to the present embodiment.
In the usage condition information 51, normal times, level 1, level 2, level 3, and level 4 are set as the risk level 511 indicating the magnitude of the infection risk.
The risk level, which indicates the magnitude of the risk of infection, is determined and published by the national or local government using external data for determining the risk of infection. Specific examples of external data for determining the infection risk include data such as infection status open data, cluster occurrence detection information, antibody possession database, and vaccination history database. These external data are, for example, information possessed by the government and the medical institution 43.

In normal times, the risk level is not disclosed. Level 1 is a condition with a low risk of infection. Level 2 is a state of low risk of infection. Level 3 and level 4 are states at risk of infection, and level 4 is assumed to have a higher risk of infection than level 3. Level large is a state in which a request equivalent to lockdown has been made by the national or local government.

Further, the usage condition information 51 includes the necessity of a permit, the necessity of a numbered ticket, the necessity of a ticket, the fee system of a ticket, the necessity of a reservation, the limit on the number of times of use, the limit on the number of times of attendance, and the geographical limit. Demand adjustment measures 513 have been set.

Then, in the demand adjustment measure 513 for each risk level 511, a usage condition 512 that suppresses the demand for services as the infection risk increases is set.

Hereinafter, a specific example of the usage condition 512 that suppresses the demand for services as the risk of infection increases will be described.

The setting unit 110 sets the necessity of a permit certifying that the use of the service is permitted as the usage condition 512. Permits do not need to be presented in normal times, but must be presented at levels 1 to 4.
As a result, demand is suppressed from level 1 to level 4 compared to normal times.

The setting unit 110 sets the necessity of the numbered ticket when using the service as the usage condition 512. Numbered tickets are not required in normal times and at level 1, but are required at level 2. At level 3 and level 4, the numbered ticket is not required because the ticket described later is required.
As a result, the demand for level 2 is more suppressed than that for normal times and level 1. In addition, numbered tickets are free of charge, and tickets are charged. Therefore, the demand for level 3 and level 4 that require a ticket is more restrained than that for level 2 that requires a numbered ticket.

The setting unit 110 sets a ticket fee system as the usage condition 512, in which the price of the ticket for using the service increases as the risk of infection increases. First, as for the necessity of a ticket, a ticket is required at level 3 and level 4. Then, the ticket price of level 4 is set higher than the ticket price of level 3. As a result, demand for Level 3 and Level 4, which require paid tickets, is more restrained than for Level 1 and Level 2 during normal times. In addition, demand is suppressed more at level 4, where the ticket price is higher than at level 3.

The setting unit 110 sets the usage count limit as the usage condition 512, which limits the number of times the service is used as the infection risk increases.
Specifically, the number of uses within a certain period is set. For example, in normal times, the number of times of use per month is unlimited, level 1 can be used up to 15 times per month, level 2 can be used up to 10 times per month, and level 3 can be used up to 10 times per month. Is set up to 5 times, and at level 4, the usage condition 512 is set such that the number of times of use per month is 1. As a result, the demand for services is suppressed as the risk of infection increases.

The setting unit 110 sets the presence time limit as the usage condition 512, which limits the presence time when using the service as the infection risk increases.
Specifically, the time spent at the service providing facility 42 at the time of one use is set. For example, usage conditions 512 such as unlimited in normal times, up to 6 hours at level 1, up to 4 hours at level 2, up to 2 hours at level 3, and up to 1 hour at level 4 are set. As a result, the demand for services is suppressed as the risk of infection increases.

The setting unit 110 sets the geographical restriction when using the service as the usage condition 512.
Specifically, geographical restrictions are set based on the location of the service providing facility 42. For example, usage conditions 512 are set, such as unlimited in normal times, level 1 and level 2 only from within the prefecture, and level 3 and level 4 only from the city. As a result, the demand for services is suppressed as the risk of infection increases.

In addition, the setting unit 110 may set the usage condition 512 such as the necessity of reservation when using the service or the restriction of the means of transportation to the service providing facility 42 in the usage condition information 51.

Although the setting process is performed here as step S101, the setting process may be performed at any timing. The setting process may be carried out periodically, or the setting process may be carried out at a predetermined timing. For example, the setting process may be performed every time the external data possessed by the government and the medical institution 43 is updated.

FIG. 5 is a diagram showing an example of an acquisition process and a service provision process according to the present embodiment. The acquisition process and the service provision process in the demand adjustment system 100 according to the present embodiment will be described with reference to FIGS. 2 and 5.

<Acquisition process>
In step S102, the acquisition unit 120 acquires the current risk level. Specifically, the risk level announced by the local government is acquired. As mentioned above, the risk level is determined and published by the municipality using information such as external data held by the government and medical institutions 43.
Further, as shown in FIG. 5 (4), external data for determining the infection risk may be shared by the government and the medical institution 43 and the demand adjustment system 100.

<Service provision processing>
From step S103 to step S107, the service providing unit 130 acquires the current usage conditions of the service based on the current risk level and the usage condition information 51, and provides the service to the user 41 who meets the current usage conditions. I will provide a.

In step S103, the condition notification unit 131 of the service providing unit 130 acquires the current usage conditions based on the current risk level and the usage condition information 51.
The condition notification unit 131 extracts the usage condition 512 corresponding to the current risk level from the usage condition information 51. Then, the condition notification unit 131 notifies the user 41 of the current usage conditions ((5) in FIG. 5). Specifically, the condition notification unit 131 notifies the smartphone of the user 41 of the current risk level and the current usage conditions. The notification may be a push notification or a pull notification.
In addition, the condition notification unit 131 notifies the service providing facility 42 of the current risk level and the current usage conditions ((6) in FIG. 5). The service providing facility 42 may determine a business form such as business hours, admission conditions, or the number of people accepted, based on the notified current usage conditions.

In step S105, the condition determination unit 132 determines whether or not the user 41 satisfies the current usage condition. The user 41 performs a process such as applying for a numbered ticket, making a reservation, or purchasing a ticket by using a smartphone based on the current usage conditions notified by the condition notification unit 131. The condition determination unit 132 determines whether or not the user 41 satisfies the current usage condition in the process of these processes. Further, when the user 41 enters the service providing facility 42 and after entering the service providing facility 42, the condition determination unit 132 determines the usage conditions such as the limit on the number of times the user 41 can be used and the limit on the time spent in the service.

If it is determined that the user 41 satisfies the current usage conditions, the process proceeds to step S106. If it is determined that the user 41 does not satisfy the current usage conditions, the process proceeds to step S107.

In step S106, the service providing unit 130 implements or continues to provide the service.
In step S107, the warning notification unit 133 notifies the user 41 of a warning indicating that the usage conditions are not satisfied.

This will be specifically described with reference to FIGS. 5 (7) to (14).
In (7) of FIG. 5, a numbered ticket is applied to the demand adjustment system 100 from the smartphone of the user 41. For example, the user 41 applies for a numbered ticket by designating information such as the service providing facility 42 to be used, the date and time of use, and the time of use.
If the current risk level is level 2, the condition determination unit 132 determines that a numbered ticket is necessary and distributes the numbered ticket to the smartphone of the user 41 ((8) in FIG. 5). If the current risk level is other than level 2, the condition determination unit 132 notifies the smartphone of the user 41 of a warning indicating that the numbered ticket is unnecessary.
The format of the numbered ticket may be a scan mode in which the code of the service providing facility 42 (hereinafter referred to as the business operator code) is read when the numbered ticket is used, or the code of the user 41 (hereinafter referred to as the user code) is input to the service providing facility 42. The format may be read, and the format does not matter. In addition, the numbered ticket may be subject to restrictions such as non-transferability and penalties for mischief and unauthorized use.

In FIG. 5 (9), the smartphone of the user 41 applies for the purchase of the ticket to the demand adjustment system 100. The ticket format can be a one-time ticket, a coupon ticket, or a commuter pass style, but the ticket format does not matter.
If the current risk level is level 3 or level 4, the condition determination unit 132 determines that a ticket is necessary, and carries out a process of selling the ticket to the user 41 at the ticket price according to the level. Then, the condition determination unit 132 transmits the ticket to the user 41 ((10) in FIG. 5). The condition determination unit 132 notifies the smartphone of the user 41 of a warning indicating that the ticket is unnecessary if the current risk levels are normal, level 1, and level 2.
The condition determination unit 132 notifies the service providing facility 42 of the ticket price of the sold ticket, and remits the ticket price to the business operator of the service providing facility 42 ((11) in FIG. 5).
As shown in FIG. 5 (12), the condition determination unit 132 may remit at least a part of the ticket price to the infectious disease control fund 44. The Infectious Disease Control Fund 44 is an example of a fund for social contribution activities. The condition determination unit 132 distributes the ticket price by a predetermined distribution.

In (13) of FIG. 5, the condition determination unit 132 permits the user 41 who satisfies the current usage condition to enter. The condition determination unit 132 has an admission management system that manages usage conditions such as numbered tickets, tickets, reservations, number of uses, and geographical restrictions of the user 41.
For example, the condition determination unit 132 acquires the business code and the user code of the service providing facility 42 at the time of admission via the smartphone of the user 41. Alternatively, conversely, the user code and the business operator code that identify the user 41 may be acquired via the computer provided in the service providing facility 42. Based on the acquired business code and user code, the condition determination unit 132 uses the current usage conditions such as numbered tickets, tickets, reservations, number of times of use, or geographical restrictions for the service providing facility 42. Is determined. The condition determination unit 132 permits the user 41 to enter when the current usage conditions are satisfied.

In FIG. 5 (14), the condition determination unit 132 has an exit management system that manages usage conditions such as a time limit for the user 41.
For example, the condition determination unit 132 causes the warning notification unit 133 to notify the alert based on the presence time predetermined by the numbered ticket or the ticket, or the presence time determined by the current usage conditions. The warning notification unit 133 notifies an alert when the predetermined presence time is approaching. In addition, the warning notification unit 133 notifies an alert urging the player to leave after a predetermined time. Further, when the user 41 violates, the condition determination unit 132 causes the history management unit 140 to record the content of the violation in the usage history information 52. If necessary, the user 41 may be provided with a mechanism for charging a penalty or an option fee.

FIG. 6 is a diagram showing an example of history management processing according to the present embodiment.
The history management unit 140 manages the usage history information 52 including the time and position when the service is used by the user 41 who has used the service.
In FIG. 6 (15), as in FIG. 5 (4), the government and the medical institution 43 and the demand adjustment system 100 share external data for determining the infection risk. Further, the setting unit 110 performs the setting process, so that the usage condition information 51 is updated to the latest state.

In FIG. 6 (16), the history management unit 140 has information about the user 41 such as the user code, the status of the permit / numbered ticket / ticket / reservation, the date and time of use, the time of use, the number of times of use, and the violation history. The usage history including the above is stored in the usage history information 52. The demand adjustment system 100 provides the contents of the usage history information 52 to the user 41.
In (17) of FIG. 6, the history management unit 140 holds management information such as a ticket sales status and statistical information of user data in the usage management information 53 for the service providing facility 42. The demand adjustment system 100 provides the content of the usage management information 53 to the service providing facility 42.

FIG. 7 is a diagram showing an example of infection information management processing according to the present embodiment.
In FIG. 7 (18), as in FIG. 5 (4), the government and the medical institution 43 and the demand adjustment system 100 share external data for determining the infection risk. Further, the setting unit 110 performs the setting process, so that the usage condition information 51 is updated to the latest state.

The demand adjustment system 100 may determine whether or not the user 41 has an infection risk based on the usage history information 52 and the usage management information 53. Then, as shown in FIGS. 7 (19) and 7 (20), the demand adjustment system 100 notifies the user 41 and the service providing facility 42 of the infection risk determination result. If infection is suspected, the demand adjustment system 100 notifies the user 41 and the service providing facility 42 to that effect. You may recommend the user 41 to make an appointment for inspection.
Further, as shown in FIGS. 7 (21) and 7 (22), the demand adjustment system 100 may accept a self-report when there is a suspicion of infection from the user 41 or the service providing facility 42.
The demand adjustment system 100 may include a mechanism for tracing the service usage of the user 41 based on the usage history information 52 according to information such as an infection risk determination result, self-report, inspection implementation, and result.

*** Other configurations ***
<Modification 1>
In the present embodiment, as a measure for suppressing the demand by the ticket, a method of suppressing the demand by increasing the ticket price as the risk level increases has been described, but the demand may be suppressed by another method.
For example, when the risk level is low, the ticket can be used all day long, and as the risk level increases, the ticket may be limited in usage time. In addition, a limit on the usage time may be given to the numbered ticket or the reservation. Further, in the present embodiment, only the ticket is charged, but in addition, a numbered ticket or a reservation may be charged, and the price may be increased as the risk level increases. Alternatively, the number of times of use and the time of use may be available for purchase for a fee.

<Modification 2>
In addition, usage conditions may be set according to the attributes of the user such as the age of the user. For example, the conditions of use for young people may be set more stringent than those for elderly people. As a specific example, a person between the ages of 20 and 65 may set the conditions of use so that the conditions of use are stricter than those aged 65 and over.

<Modification 3>
Further, the setting unit 110 may set a number limit as a usage condition 512 that limits the number of numbered tickets or tickets issued for using the service as the risk of infection increases.
When a numbered ticket or ticket is applied for, the condition determination unit 132 determines whether or not the number of numbered tickets or tickets has reached the number limit corresponding to the current risk level. When the condition determination unit 132 determines that the number of numbered tickets or tickets has reached the number limit, the condition determination unit 132 notifies the smartphone of the user 41 of a warning that the number limit has been reached.

<Modification example 4>
Further, when the current risk level is changed, the acquisition unit 120 transmits the changed risk level to the service providing unit 130. For example, the acquisition unit 120 executes a publicly announced risk level detection process periodically or irregularly. When the acquisition unit 120 detects that the current risk level has changed, the acquisition unit 120 transmits the changed risk level to the service providing unit 130.
The service providing unit 130 notifies the smartphone of the user 41 of the risk level after the change and the risk level before the change. Further, the service providing unit 130 acquires the changed usage conditions based on the changed risk level and the usage condition information 51. Then, the service providing unit 130 implements the response to the user 41 according to the difference between the changed usage condition and the previous usage condition.

Specifically, it was level 3 when applying for a numbered ticket or when applying for a ticket purchase, but it may have risen to level 4 when using the service. At this time, the service providing unit 130 notifies the smartphone of the user 41 of the changed risk level and usage conditions. Then, the service providing unit 130 responds to the difference between the changed usage conditions and the pre-change usage conditions, such as additionally charging the increased cost or refunding after receiving the cancellation from the user 41. The correspondence is displayed on the smartphone of the user 41. The service providing unit 130 takes measures according to the request of the user 41.
In addition, it was level 3 when applying for a numbered ticket or when applying for a ticket purchase, but it may have dropped to level 2 when using the service. At this time, the service providing unit 130 notifies the smartphone of the user 41 of the changed risk level and usage conditions. Then, the service providing unit 130 displays on the smartphone of the user 41 a response according to the difference between the changed usage condition and the pre-change usage condition, such as refunding the reduced cost. The service providing unit 130 takes measures according to the request of the user 41.

<Modification 5>
In the present embodiment, the functions of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140 in the demand adjustment system 100 are realized by software. However, as a modification, the functions of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140 may be realized by hardware.

FIG. 8 is a diagram showing a configuration example of the demand adjustment system 100 according to the modified example of the present embodiment.
As shown in FIG. 8, the processor 910 may be replaced with an electronic circuit 909.
The electronic circuit 909 is a dedicated electronic circuit that realizes the functions of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140. The electronic circuit 909 is specifically a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, a logic IC, a GA, an ASIC, or an FPGA. GA is an abbreviation for Gate Array. ASIC is Application
Special Integrated
Abbreviation for Circuit. FPGA is an abbreviation for Field-Programmable Gate Array.

As another modification, some functions of the setting unit 110, the acquisition unit 120, the service providing unit 130, and the history management unit 140 may be realized by dedicated hardware, and the remaining functions may be realized by software.

The processor 910, the memory 921, and the electronic circuit 909 are collectively referred to as a "processing circuit". That is, the function of the demand adjustment system 100 is realized by the processing circuit.

*** Explanation of the effect of this embodiment ***
According to the demand adjustment system according to the present embodiment, there are no restrictions on the use of various services in normal times, but when the infection spreads, the demand can be suppressed according to the risk level, which is the magnitude of the infection risk.
In addition, since monetary and non-monetary usage conditions can be allocated according to the risk level, there is an effect that the demand for services can be finely adjusted according to the magnitude of the infection risk. Therefore, according to the demand adjustment system according to the present embodiment, it is possible to balance infection control measures and economic activities in a well-balanced manner.

Further, according to the demand adjustment system according to the present embodiment, the usage conditions can be updated at any time in response to changes in external data. Therefore, according to the demand adjustment system according to the present embodiment, the demand can be dynamically changed according to the magnitude of the infection risk.

When the infection spreads, the private rights may be restricted by the government for the purpose of preventing the spread of the infection. However, by applying the demand adjustment system according to this embodiment, it becomes possible for the private sector to balance infection control measures and economic activities in a well-balanced manner, and there is an effect that economic activities can be continued safely.

In addition, according to the demand adjustment system according to this embodiment, the user plays a role in preventing infectious diseases by remittance of at least a part of the ticket price to the infectious disease control fund, which is a fund for social contribution activities. be able to. As a result, users' interest in infectious disease prevention measures and social contributions will increase, and as a result, the spread of infectious diseases will be prevented. In addition, if the user plays a part in the prevention of infectious diseases, the user can easily receive the service, and the economic activity can be continued while preventing the spread of the infection.

Further, according to the demand adjustment system according to the present embodiment, it is possible to construct a mechanism that can realize the trace of the infection route from the usage history information and the usage management information, and contribute to the prevention of the spread of infection.

FIG. 9 is a diagram showing an example of the effect of the demand adjustment system according to the present embodiment.
For users, there are the following merits.
・ The service can be used even in an emergency such as the spread of infection.
・ It can contribute financially to infection control.
-Information on infection risk is provided.

The service providing facilities have the following merits.
・ Business can be continued even in an emergency such as the spread of infection.
・ It will be easier to provide information on infection.
・ It can contribute financially to infection control.

Funds for social contribution activities, such as the Infectious Disease Control Fund, have the following merits.
・ Infection control costs are secured, and early resolution of the spread of infection can be expected.

For local governments, there are the following merits.
・ The burden of leave compensation is reduced.
・ Achieves both infection control and economic activities.
・ It becomes easy to identify the infection route.

In the above-described first embodiment, each part of the demand adjustment system has been described as an independent functional block. However, the configuration of the demand adjustment system does not have to be the configuration as in the above-described embodiment. The functional block of the demand adjustment system may have any configuration as long as it can realize the functions described in the above-described embodiment. Further, the demand adjustment system may be a system composed of a plurality of devices instead of one device.
Further, in the first embodiment, a plurality of parts may be combined and carried out. Alternatively, one part of this embodiment may be implemented. In addition, this embodiment may be implemented in any combination as a whole or partially.
That is, in the first embodiment, it is possible to freely combine each embodiment, modify any component of each embodiment, or omit any component in each embodiment.

It should be noted that the embodiments described above are essentially preferred examples and are not intended to limit the scope of the present disclosure, the scope of the application of the present disclosure, and the scope of the uses of the present disclosure. The above-described embodiment can be variously modified as needed.

41 Users, 42 Service providers, 43 Government and medical institutions, 44 Infectious disease control fund, 51 Usage condition information, 52 Usage history information, 53 Usage management information, 100 Demand adjustment system, 110 Setting department, 120 Acquisition department, 130 Service provision unit, 131 condition notification unit, 132 condition judgment unit, 133 warning notification unit, 140 history management unit, 150 storage unit, 511 risk level, 512 usage conditions, 513 demand adjustment measures, 909 electronic circuit, 910 processor, 921 memory , 922 Auxiliary storage, 930 input interface, 940 output interface, 950 communication device.

Claims (13)

In a demand adjustment system that adjusts the demand for the service according to the risk of infection with an infectious disease in the user who uses the service.
A setting unit that sets a risk level indicating the magnitude of the infection risk and a usage condition that suppresses the demand for the service as the infection risk increases in the usage condition information, and a setting unit.
The acquisition department that acquires the current risk level,
A service providing unit that acquires the current usage conditions of the service based on the current risk level and the usage condition information and provides the service to the user who satisfies the current usage condition is provided. Demand adjustment system. The service provider
A condition notification unit that acquires the current usage conditions based on the current risk level and the usage condition information and notifies the user of the current usage conditions.
A condition determination unit for determining whether or not the user satisfies the current usage condition,
The demand according to claim 1, further comprising a warning notification unit for notifying the user of a warning indicating that the user does not satisfy the current usage conditions when the user determines that the current usage conditions are not satisfied. Adjustment system. The setting unit is
The demand adjustment system according to claim 1 or 2, wherein a ticket fee system in which the price of a ticket for using the service increases as the infection risk increases is set as the usage condition. The setting unit is
The demand adjustment system according to any one of claims 1 to 3, wherein as the infection risk increases, the usage frequency limit for limiting the usage frequency of using the service is set as the usage condition. The setting unit is
The demand adjustment system according to any one of claims 1 to 4, wherein as the infection risk increases, an attendance time limit for limiting the attendance time when using the service is set as the usage condition. .. The setting unit is
The demand adjustment system according to any one of claims 1 to 5, wherein the necessity of a permit certifying that the use of the service is permitted is set as the usage condition. The setting unit is
The demand adjustment system according to any one of claims 1 to 6, which sets geographical restrictions when using the service as the usage conditions. The demand adjustment system is
The demand adjustment system according to any one of claims 1 to 7, further comprising a history management unit that manages usage history information including time and position when the service is used by a user who has used the service. The service provider
The demand adjustment system according to claim 3, wherein at least a part of the ticket price is remitted to a fund for social contribution activities. The setting unit is
The demand according to any one of claims 1 to 9, which sets a limit on the number of numbered tickets or tickets issued for using the service as the usage condition as the risk of infection increases. Adjustment system. The acquisition unit
When the current risk level is changed, the changed risk level is transmitted to the service provider.
The service provider
The user is notified of the risk level after the change and the risk level before the change, and the changed usage conditions are acquired based on the changed risk level and the usage condition information, and after the change. The demand adjustment system according to any one of claims 1 to 10, wherein the user is dealt with according to the difference between the usage conditions of the above and the usage conditions before the change. In the demand adjustment method used in the demand adjustment system that adjusts the demand for the service according to the risk of infection with an infectious disease in the user who uses the service.
The setting unit sets the risk level indicating the magnitude of the infection risk and the usage condition that suppresses the demand for the service as the infection risk increases in the usage condition information.
The acquisition department acquires the current risk level and
The service providing unit acquires the current usage conditions of the service based on the current risk level and the usage condition information, and adjusts the demand to provide the service to the user who meets the current usage condition. Method. In a demand adjustment program that adjusts the demand for the service according to the risk of infection with infectious diseases among users of the service.
A setting process for setting a risk level indicating the magnitude of the infection risk and a usage condition for suppressing the demand for the service as the infection risk increases in the usage condition information.
The acquisition process to acquire the current risk level, and
Based on the current risk level and the usage condition information, the current usage condition of the service is acquired, and the service provision process of providing the service to the user who meets the current usage condition is performed on the computer. A demand adjustment program to be executed.

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