JP6943720B2 - Self-checkout device, self-checkout system and program - Google Patents

Description

Embodiments of the present invention relate to self-checkout devices, self-checkout systems and programs.

Conventionally, retail stores such as supermarkets are equipped with POS (Point Of Sales) terminals in which a clerk executes product registration processing and accounting processing. In recent years, a self-POS terminal has been installed that executes a product registration process for registering a product to be purchased and an accounting process by a customer's operation.

By the way, in the case of a POS terminal, when a customer notices that he / she has forgotten to buy a product, he / she can leave the product to a clerk and go to search for the product that he / she has forgotten to buy. However, if the customer notices that he / she has forgotten to buy the product because there is no clerk in the self-POS terminal, the customer registers the product that he / she has forgotten to buy after completing the product registration process and the accounting process of the product that he / she is currently trying to register. I had to perform processing and accounting.

An object to be solved by the present invention is to provide a self-checkout device, a self-checkout system and a program that can facilitate the additional purchase of goods.

The self-checkout device of the embodiment is a self-checkout device in which the product registration process for registering the product to be purchased and the accounting process for the product registered by the product registration process are executed by the customer's operation, and input. A means, a registration means, an operation means, a transmission means, a reception means, a display control means, and an accounting processing means are provided. The input means accepts input of identification information that can identify a product. The registration means registers the product of the identification information received by the input means. The operating means accepts an operation of selecting a product. The transmitting means transmits a delivery request requesting that the product received by the operating means be delivered. The receiving means receives a consignment response indicating that the delivery of the target product of the delivery request has been consigned. When the receiving means receives the consignment response, the display control means displays an image indicating that the clerk is delivering the product. The accounting means executes accounting for the goods registered by the registration means.

FIG. 1 is an explanatory diagram showing an example of a self-checkout system according to the present embodiment. FIG. 2 is a block diagram showing an example of the hardware configuration of the self-POS terminal. FIG. 3 is a block diagram showing an example of the hardware configuration of the management server. FIG. 4 is an explanatory diagram illustrating an example of the data structure of the purchase history master. FIG. 5 is an explanatory diagram illustrating an example of the data structure of the sales product master. FIG. 6 is a block diagram showing an example of the hardware configuration of the clerk terminal. FIG. 7 is a block diagram showing an example of a characteristic functional configuration of various devices included in the self-checkout system. FIG. 8 is an explanatory diagram illustrating an example of the product registration screen. FIG. 9 is an explanatory diagram illustrating an example of a delivery product screen. FIG. 10 is a flowchart showing an example of the sales registration process.

Hereinafter, embodiments of a self-checkout device, a self-checkout system, and a program will be described in detail with reference to the accompanying drawings. The embodiment described below is an embodiment of a self-checkout device, a self-checkout system, and a program, and does not limit the configuration, specifications, and the like. The self-checkout device of the present embodiment is an application example to a self-POS terminal installed in a retail store or the like.

FIG. 1 is an explanatory diagram showing an example of the self-checkout system 1 according to the present embodiment. The self-checkout system 1 includes a self-POS terminal 10, a management server 20, and a clerk terminal 30. The self-POS terminal 10, the management server 20, and the clerk terminal 30 are connected via a network 40 such as a VPN (Virtual Private Network). Further, in the self-checkout system 1 shown in FIG. 1, a plurality of self-POS terminals 10, one management server 20, and a plurality of clerk terminals 30 are shown, but the number of each device is different. It is optional.

The self-POS terminal 10 is, for example, a self-checkout device in which a product registration process for registering a product to be purchased and an accounting process for a product registered by the product registration process are executed by a customer's operation. Further, the self-POS terminal 10 has a function of accepting an operation of selecting a product for which additional purchase is desired during the product registration process. Then, the self-POS terminal 10 transmits a delivery request requesting delivery of the product that the customer wishes to purchase from the sales floor to the installation location of the self-POS terminal 10 to the clerk terminal 30.

The management server 20 is, for example, a server device that stores various types of information. The management server 20 may be formed by a plurality of server devices or the like. Further, the management server 20 may be provided by a cloud service or the like that provides computer resources such as hardware and software.

The clerk terminal 30 is, for example, a mobile terminal such as a smartphone carried by the clerk. The clerk terminal 30 displays the delivery request product received from the self-POS terminal 10. The clerk collects the delivery request product displayed on the clerk terminal 30 from the sales floor. In addition, the clerk delivers the collected products to the installation location of the self-POS terminal 10 that has sent the delivery request. That is, the clerk delivers the collected products to the customer who operates the self-POS terminal 10. Then, the customer can operate the self-POS terminal 10 to perform product registration processing and accounting processing for the delivered additional purchased product.

Next, the hardware configuration of each device included in the self-checkout system 1 will be described.

FIG. 2 is a block diagram showing an example of the hardware configuration of the self-POS terminal 10. The self-POS terminal 10 includes a control unit 101, a storage unit 102, a communication interface 103, a display unit 104, an operation unit 105, a printing unit 106, a deposit / withdrawal unit 107, a scanner 108, and a card reader / writer 109. And a patrol lamp 110. These parts are connected to each other via a system bus 111 such as a data bus or an address bus.

The control unit 101 is a computer that controls the overall operation of the self-POS terminal 10 and realizes various functions of the self-POS terminal 10. The control unit 101 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). The CPU comprehensively controls the operation of the self-POS terminal 10. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU executes the program stored in the ROM, the storage unit 102, or the like using the RAM as a work area (work area).

The storage unit 102 is a storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 102 stores the control program 112, the product master 113, the registered product table 114, and the delivery product table 115. The product master 113 may be stored in a store server (not shown) or the like that manages various devices including the self-POS terminal 10 installed in the store.

The control program 112 is a program for exerting the functions provided in the operating system and the self-POS terminal 10. The control program 112 includes a program that exerts a characteristic function according to the present embodiment.

The product master 113 stores product information of various products sold in the store. For example, the product information includes a product code that can identify the product, a product name, a price, and the like.

The registered product table 114 is an information table that stores product information of products registered by the product registration process. The delivery product table 115 is an information table that stores product information of products to be delivered and the number of deliveries. That is, the delivery product table 115 is an information table that stores product information of products to be additionally purchased and the number of purchased products.

The communication interface 103 is an interface for communicating with the management server 20 and the clerk terminal 30 via the network 40.

The display unit 104 is, for example, a liquid crystal display or the like. The operation unit 105 is, for example, a touch panel laminated on the display unit 104.

The printing unit 106 is, for example, a printer that prints a receipt showing the details of a transaction related to one transaction.

The deposit / withdrawal unit 107 is, for example, an automatic change machine that executes deposits and withdrawals of coins, banknotes, and the like. The deposit / withdrawal unit 107 accepts deposits of coins, banknotes, and other coins as the price of goods. Further, the deposit / withdrawal unit 107 withdraws the change amount when there is change.

The scanner 108 is a device that reads a code symbol such as a bar code. For example, the scanner 108 reads the product code from the code symbol attached to the product.

The card reader / writer 109 is a device that reads and writes information stored in the storage medium attached to the card. The card reader / writer 109 reads and writes various information to the storage medium of the credit card.

The patrol lamp 110 is a warning light that notifies the clerk that an abnormality has occurred in the self-POS terminal 10. Further, the patrol lamp 110 is attached with a self-POS terminal code capable of identifying the self-POS terminal 10.

FIG. 3 is a block diagram showing an example of the hardware configuration of the management server 20. The management server 20 includes a control unit 201, a storage unit 202, a communication interface 203, a display unit 204, and an operation unit 205. These parts are connected to each other via a system bus 206 such as a data bus or an address bus.

The control unit 201 is a computer that controls the overall operation of the management server 20 and realizes various functions of the management server 20. The control unit 201 includes a CPU, a ROM, and a RAM. The CPU comprehensively controls the operation of the management server 20. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU executes the program stored in the ROM, the storage unit 202, or the like using the RAM as a work area (work area).

The storage unit 202 is a storage device such as an HDD or SSD. The storage unit 202 stores the control program 207, the purchase history master 208, the recommended product master 209, and the sales product master 210.

The control program 207 is a program for exerting the functions provided in the operating system and the management server 20. The control program 207 includes a program that exerts a characteristic function according to the present embodiment.

The purchase history master 208 is a database that stores the history of products purchased by each customer. Here, FIG. 4 is an explanatory diagram illustrating an example of the data configuration of the purchase history master 208. The purchase history master 208 stores the customer code, the product code, and the purchase date and time in association with each other. The customer code is identification information that can identify the customer. The product code is identification information that can identify the product. The purchase date and time is information indicating the date and time when the customer of the associated customer code purchased the product of the product code.

The recommended product master 209 is a database that stores products recommended for purchase by the store manager. For example, the recommended product master 209 includes a recommended order and a product code of the recommended product.

The sales product master 210 is a database that stores products sold in stores. Here, FIG. 5 is an explanatory diagram illustrating an example of the data structure of the sales product master 210. The sales product master 210 stores the product code of the product sold in the store by classifying into a plurality of layers of a major classification, a middle classification, and a minor classification. For example, the major classification is the classification of food, daily necessities, clothing, and the like. The middle classification is the classification of meat, vegetables, fish, etc. The sub-classification is the classification of chicken, pork, beef, etc. The classification is not limited to three layers, and may be two or less layers or four or more layers.

The communication interface 203 is an interface for communicating with the self-POS terminal 10 and the clerk terminal 30 via the network 40.

The display unit 204 is, for example, a liquid crystal display or the like. The operation unit 205 is an input device such as a keyboard or a mouse.

FIG. 6 is a block diagram showing an example of the hardware configuration of the clerk terminal 30. The clerk terminal 30 includes a control unit 301, a storage unit 302, a communication interface 303, a display unit 304, and an operation unit 305. These parts are connected to each other via a system bus 306 such as a data bus or an address bus.

The control unit 301 is a computer that controls the overall operation of the clerk terminal 30 and realizes various functions of the clerk terminal 30. The control unit 301 includes a CPU, a ROM, and a RAM. The CPU comprehensively controls the operation of the clerk terminal 30. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and various data. Then, the CPU executes the program stored in the ROM, the storage unit 302, or the like using the RAM as a work area (work area).

The storage unit 302 is a storage device such as an HDD or SSD. The storage unit 302 stores the control program 307.

The control program 307 is a program for exerting the functions provided in the operating system and the clerk terminal 30. The control program 307 includes a program that exerts a characteristic function according to the present embodiment.

The communication interface 303 is an interface for communicating with the self-POS terminal 10 and the management server 20 via the network 40.

The display unit 304 is, for example, a liquid crystal display or the like. The operation unit 305 is an input device such as a touch panel.

Next, the characteristic functions of various devices included in the self-checkout system 1 will be described. Here, FIG. 7 is a block diagram showing an example of a characteristic functional configuration of various devices included in the self-checkout system 1.

The control unit 101 of the self-POS terminal 10 expands the control program 112 of the storage unit 102 into the RAM and operates according to the control program 112 to generate each functional unit shown in FIG. 7 on the RAM. Specifically, the control unit 101 of the self-POS terminal 10 has, as functional units, a communication control unit 1001, an operation control unit 1002, a customer code input unit 1003, a product registration unit 1004, an additional registration unit 1005, and the like. It includes an accounting processing unit 1006, a display control unit 1007, and a delivery requesting unit 1008.

The communication control unit 1001 is an example of transmission means. The communication control unit 1001 controls the communication interface 103 to control communication via the network 40.

The operation control unit 1002 is an example of the operation means. The operation control unit 1002 controls the operation unit 105 and receives various operations.

The customer code input unit 1003 controls, for example, the card reader / writer 109 to receive the input of the customer code stored in the customer card.

The product registration unit 1004 is an example of an input means and a registration means. The product registration unit 1004 controls the product registration process of registering the product purchased by the customer by the operation of the customer. The product registration unit 1004 accepts the input of the product code by, for example, the scanner 108 reading the code symbol attached to the product. The product registration unit 1004 extracts the product information of the input product code from the product master 113. Then, the product registration unit 1004 registers the extracted product information in the registered product table 114.

The additional registration unit 1005 registers the product information of the product to be additionally purchased in the delivery product table 115. For example, when the operation control unit 1002 accepts the operation of selecting the product to be additionally purchased, the additional registration unit 1005 registers the product information and the quantity of the selected product in the delivery product table 115. That is, the additional registration unit 1005 registers the product information of the product to be delivered received by the operation control unit 1002 and the delivery quantity in the delivery product table 115.

The accounting processing unit 1006 is an example of accounting processing means. The accounting processing unit 1006 controls the deposit / withdrawal unit 107 to execute accounting processing. For example, the accounting processing unit 1006 calculates the total price of the products registered in the registered product table 114 by the product registration unit 1004. The accounting processing unit 1006 compares the money deposited in the deposit / withdrawal unit 107 with the calculated total price to determine whether or not there is change. When there is change, the accounting processing unit 1006 causes the deposit / withdrawal unit 107 to withdraw the change.

The display control unit 1007 controls the display unit 104 to display various screens. For example, the display control unit 1007 displays the product registration screen G1 to be displayed when the customer registers the product to be purchased. In addition, the display control unit 1007 displays an accounting processing screen to be displayed at the time of accounting processing.

Here, FIG. 8 is an explanatory diagram illustrating an example of the product registration screen G1. The product registration screen G1 is a screen for displaying the product information of the product registered by the product registration unit 1004. That is, the product registration screen G1 is a screen for displaying the product information registered in the registered product table 114. The product registration screen G1 includes a header display area G11, a registered product display area G12, a product selection button display area G13, and a general display area G14.

The header display area G11 includes a self-POS terminal code display area G111 and a message display area G112. The self-POS terminal code display area G111 is an area for displaying the self-POS terminal code, which is identification information that can identify the self-POS terminal 10. The message display area G112 is an area for displaying a message of an operation related to the product registration process such as "Please scan the product".

The registered product display area G12 includes a registered product list G121 and an additional purchase button G122. The registered product list G121 is an area for displaying a list of products registered by the product registration process. That is, the registered product list G121 is an area for displaying the product information of the products registered in the registered product table 114 and the number of purchased products. The additional purchase button G122 is a button that accepts an operation of instructing an additional purchase of a product of the same type as the product registered by the product registration process. The additional purchase button G122 is associated with each product in the registered product list G121. Then, when the operation control unit 1002 accepts the operation of instructing the additional purchase by pressing the additional purchase button G122, the additional registration unit 1005 delivers the product information of the product associated with the additional purchase button G122 to the delivery product table 115. Register with. Further, the additional registration unit 1005 registers the number of deliveries according to the number of times the additional purchase button G122 is pressed in the delivery product table 115.

The product selection button display area G13 is an area for displaying a product selection button that accepts an operation of selecting a product to be additionally purchased. The product selection button display area G13 includes a purchase history button G131, a recommended product button G132, and a sales product button G133 as product selection buttons for displaying different product lists.

The purchase history button G131 accepts an operation of displaying a list of purchased products in which the products purchased by the customer are arranged in the order of the number of purchased products within a preset period based on the purchase history master 208. When the purchase history button G131 is pressed, the communication control unit 1001 transmits a purchase history request requesting the purchase history of the operating customer to the management server 20. The purchase history request includes the customer code of the operating customer and a designated period for which a predetermined period is specified. The communication control unit 1001 receives the product code of the product associated with the customer code of the purchase history request and purchased within the designated period from the management server 20 in the purchase history master 208. The display control unit 1007 extracts the product information of the received product code from the product master 113. Then, the display control unit 1007 displays a list of purchased products in which the extracted product information is arranged in the order of the number of purchased products. The list of purchased products includes, for example, the product name and the number of products purchased within the period. Further, when the operation control unit 1002 accepts the operation of selecting the product to be additionally purchased from the purchased product list, the additional registration unit 1005 registers the product information of the selected product and the delivery quantity in the delivery product table 115. do.

The recommended product button G132 accepts an operation of displaying a recommended product list, which is a list of products recommended for purchase by the store manager or the like, based on the recommended product master 209. When the recommended product button G132 is pressed, the communication control unit 1001 transmits a recommended product request requesting the product code stored in the recommended product master 209 to the management server 20. Further, the communication control unit 1001 receives the product code stored in the recommended product master 209 and the recommended order from the management server 20. The display control unit 1007 extracts the product information of the received product code from the product master 113. Then, the display control unit 1007 displays a recommended product list in which the extracted product information is arranged in the order specified in the recommended product master 209. Further, when the operation control unit 1002 accepts the operation of selecting the product to be additionally purchased from the recommended product list, the additional registration unit 1005 registers the product information of the selected product and the delivery quantity in the delivery product table 115. do.

The sales product button G133 displays a list of sales products, which is a list of products sold at the store, based on the sales product master 210. When the sales product button G133 is pressed, the communication control unit 1001 requests a sales product that requests the product code stored in the sales product master 210 and the classification of each layer to which the product of the product code belongs. Send to the management server 20. Further, the communication control unit 1001 receives from the management server 20 the product code stored in the sales product master 210 and the classification of each layer to which the product of the product code belongs. The display control unit 1007 extracts the product information of the received product code from the product master 113. Then, the display control unit 1007 divides the extracted product information into each category of each layer to which the product of the product code belongs and displays the list of products for sale. For example, the display control unit 1007 displays a list of major categories of the sales product master 210 when the sales product button G133 is pressed. When any one of the major classifications is selected, the display control unit 1007 displays a list of the middle classifications associated with the selected major classification. Further, the display control unit 1007 displays a list of the minor classifications associated with the selected middle classification when any one of the middle classifications is selected. Further, the display control unit 1007 extracts the product code associated with the selected sub-classification when any one of the sub-classifications is selected. Further, the display control unit 1007 extracts the product information of the extracted product code from the product master 113. Then, the display control unit 1007 displays the list of the extracted product information as a list of products for sale. Further, the additional registration unit 1005 registers the product information of the selected product and the delivery quantity in the delivery product table 115 when the operation control unit 1002 accepts the operation of selecting the product to be additionally purchased from the sales product list. do.

The summary display area G14 includes a total display area G141, a delivery button G142, and a tightening button G143. The total display area G141 is an area for displaying the total number of products registered by the product registration process and the total price. That is, the total display area G141 is an area for displaying the total number of products registered in the registered product table 114 and the total price. The delivery button G142 accepts an operation requesting delivery of the product to be additionally purchased to the place where the self-POS terminal 10 is installed. That is, the delivery button G 142 accepts an operation requesting delivery of the product registered in the delivery product table 115. The closing button G143 accepts an operation instructing the completion of product registration.

The delivery request unit 1008 cooperates with the communication control unit 1001 to transmit a delivery request to the clerk terminal 30. The delivery request is information requesting that the additionally purchased product placed in the sales floor be delivered to the installation location of the self-POS terminal 10 which is the own device. More specifically, the delivery request includes the product information of the product to be delivered stored in the delivery product table 115 and the delivery quantity of the product.

When the operation control unit 1002 receives an operation requesting the delivery of the product to be additionally purchased by pressing the delivery button G142, the delivery request unit 1008 sends a delivery request to the communication control unit 1001 to one or more clerk terminals 30. To send. Further, the delivery request unit 1008 causes the communication control unit 1001 to receive the consignment response transmitted from the clerk terminal 30 as a reply to the delivery request. The consignment response is information indicating that the delivery of the target product of the delivery request has been consigned. In addition, the delivery request includes a clerk terminal code that is identification information that can identify the clerk terminal 30 that sent the consignment response.

When the communication control unit 1001 receives the consignment response, the delivery request unit 1008 extracts the clerk terminals 30 other than the clerk terminal 30 that sent the consignment response from the clerk terminals 30 that sent the delivery request. The communication control unit 1001 transmits a consignment notification to the clerk terminal 30 extracted by the delivery request unit 1008. The acceptance notice is information for notifying that the delivery request has been accepted.

Further, when the communication control unit 1001 receives the consignment response, the delivery request unit 1008 causes the display control unit 1007 to display that the delivery request has been consigned. For example, the display control unit 1007 displays a message such as "The clerk is delivering the additionally purchased product. Please wait for a while" on the display unit 104. The display control unit 1007 may display that the delivery request has been accepted by an icon, an image, or the like, not limited to the message. Further, the delivery request unit 1008 may notify that the delivery request has been accepted by voice or the like, not limited to the display. The delivery request unit 1008 is not limited to the above method, and may send a delivery request to the clerk terminal 30 set in advance, or send the delivery request to the clerk terminal 30 based on the preset order. You may.

The control unit 201 of the management server 20 expands the control program 207 of the storage unit 202 into the RAM and operates according to the control program 207 to generate each functional unit shown in FIG. 7 on the RAM. Specifically, the control unit 201 of the management server 20 includes a communication control unit 2001 and a master management unit 2002 as functional units.

The communication control unit 2001 controls the communication interface 203 to control communication via the network 40.

The master management unit 2002 controls the storage unit 202 to manage the purchase history master 208, the recommended product master 209, and the sales product master 210. For example, when the communication control unit 2001 receives the purchase history request, the master management unit 2002 is associated with the customer code included in the purchase history request and was purchased within the specified period included in the purchase history request. Extract the product code from the purchase history master 208. The master management unit 2002 causes the communication control unit 2001 to return the extracted product code.

When the communication control unit 2001 receives the recommended product request, the master management unit 2002 extracts the product code and the recommended order from the recommended product master 209. The master management unit 2002 causes the communication control unit 2001 to return the extracted product code and the recommended order.

When the communication control unit 2001 receives the sales product request, the master management unit 2002 extracts the product code and the classification of each layer to which the product of the product code belongs from the sales product master 210. The master management unit 2002 causes the communication control unit 2001 to return the extracted product code and the classification of each layer to which the product of the product code belongs.

Further, when the communication control unit 2001 receives the purchase history update request, the master management unit 2002 associates the customer code included in the purchase history update request with the product code included in the purchase history update request, and the purchase date and time. Is stored in the purchase history master 208.

The control unit 301 of the clerk terminal 30 expands the control program 307 of the storage unit 302 into the RAM and operates according to the control program 307 to generate each functional unit shown in FIG. 7 on the RAM. Specifically, the control unit 301 of the clerk terminal 30 includes a communication control unit 3001, an operation control unit 3002, and a display control unit 3003 as functional units.

The communication control unit 3001 is an example of the receiving means. The communication control unit 3001 controls the communication interface 303 to control communication via the network 40.

The operation control unit 3002 controls the operation unit 305 and receives various operations.

The display control unit 3003 is an example of the display control means. The display control unit 3003 controls the display unit 304 to display various screens. For example, the display control unit 3003 displays a delivery request reception screen (not shown) when the communication control unit 3001 receives a delivery request. The delivery request receiving screen includes an operator that declares that the delivery of the product subject to the delivery request is to be accepted. When the operation control unit 3002 accepts the operation of declaring the consignment, the communication control unit 3001 transmits a consignment response including the clerk terminal code of the own device to the self-POS terminal 10 that has sent the delivery request.

Further, when the operation control unit 3002 accepts the operation of declaring the consignment, the display control unit 3003 displays the delivery product screen G2 showing the product information included in the delivery request. Here, FIG. 9 is an explanatory diagram illustrating an example of the delivery product screen G2. The delivery product screen G2 includes a header display area G21, a delivery destination display area G22, and a product list display area G23.

The header display area G21 includes a clerk terminal code display area G211 and a message display area G212. The clerk terminal code display area G211 is an area for displaying the clerk terminal code, which is identification information that can identify the clerk terminal 30. The message display area G212 is an area for displaying a message requesting delivery such as "Please collect and deliver the product". The delivery destination display area G22 includes a delivery destination code display area G221. The delivery destination code display area G221 is an area for displaying the self-POS terminal code of the self-POS terminal 10 that is the delivery destination of the collected products. The product list display area G23 includes a delivery product list G231. The delivery product list G231 is an area for displaying a list of products to be collected and delivered. That is, the product list display area G23 is an area for displaying a list of product information included in the delivery request and the number of deliveries. For example, the product list display area G23 is an area for displaying the product name of the delivery target, the product code of the delivery target product, the price of the delivery target product, and the delivery quantity of the delivery target product.

Further, the display control unit 3003 displays a consignment notification screen (non-consignment notification screen) indicating that when the communication control unit 3001 receives the consignment notification, the clerk who possesses the other clerk terminal 30 has entrusted the delivery of the target product of the delivery request. (Shown) is displayed. Further, the display control unit 3003 may delete the delivery request reception screen when the communication control unit 3001 receives the consignment notification.

Next, the sales registration process executed by the self-POS terminal 10 will be described. Here, FIG. 10 is a flowchart showing an example of the sales registration process executed by the self-POS terminal 10 of the present embodiment.

The customer code input unit 1003 accepts the input of the customer code of the customer who operates the sales registration process (step S1).

The display control unit 1007 displays the product registration screen G1 (step S2).

The product registration unit 1004 determines whether or not the input of the product code has been accepted (step S3). On condition that the input of the product code is accepted (step S3; Yes), the product registration unit 1004 registers the product information of the input product code in the registered product table 114 (step S4). Then, the control unit 101 shifts to step S3.

In step S3, on condition that the product code is not input (step S3; No), the operation control unit 1002 determines whether or not the additional purchase button G122 is pressed (step S5). On condition that the additional purchase button G122 is pressed (step S5; Yes), the additional registration unit 1005 displays the product information of the product associated with the pressed additional purchase button G122 and the delivery quantity in the delivery product table. Register in 115 (step S6). Then, the control unit 101 shifts to step S3.

In step S5, on condition that the additional purchase button G122 is not pressed (step S5; No), the operation control unit 1002 determines whether or not any of the product selection buttons is pressed (step S7). That is, the operation control unit 1002 determines whether or not any of the purchase history button G131, the recommended product button G132, and the sales product button G133 has been pressed.

On condition that any of the product selection buttons is pressed (step S7; Yes), the display control unit 1007 displays a screen corresponding to the pressed product selection button (step S8). When the purchase history button G131 is pressed, the display control unit 1007 displays a screen having a list of purchased products. When the recommended product button G132 is pressed, the display control unit 1007 displays a screen having a list of recommended products. When the sales product button G133 is pressed, the display control unit 1007 displays a screen having a sales product list.

The additional registration unit 1005 registers the product information of the product selected on the displayed screen and the delivery quantity in the delivery product table 115 (step S9). Then, the control unit 101 shifts to step S3.

In step S7, on condition that the product selection button is not pressed (step S7; No), the operation control unit 1002 determines whether or not the delivery button G142 is pressed (step S10). On condition that the delivery button G142 is pressed (step S10; Yes), the communication control unit 1001 transmits a delivery request to the selected clerk terminal 30 (step S11).

The communication control unit 1001 determines whether or not the consignment response has been received (step S12). On condition that the consignment response has not been received (step S12; No), the communication control unit 1001 waits until the consignment response is received. On condition that the consignment response is received (step S12; Yes), the communication control unit 1001 transmits a consignment notification to the clerk terminal 30 other than the clerk terminal 30 that sent the consignment response (step S13). The display control unit 1007 displays that the delivery request has been accepted (step S14). Then, the control unit 101 shifts to step S3. In step S12, the communication control unit 1001 waits until the contracted response is received. However, the communication control unit 1001 may move to step S3 after transmitting the delivery request. In this case, the communication control unit 1001 transmits the acceptance notification when the acceptance response is received in any step. Then, the display control unit 1007 displays that the delivery request has been accepted.

In step S10, the operation control unit 1002 determines whether or not the tightening button G143 is pressed on condition that the delivery button G142 is not pressed (step S10; No) (step S15). On condition that the tightening button G143 is not pressed (step S15; No), the control unit 101 shifts to step S3.

On condition that the tightening button G143 is pressed in step S15 (step S15; Yes), the display control unit 1007 has an accounting processing screen having a display area for displaying the total price, change, etc. calculated by the accounting processing unit 1006. Is displayed (step S16).

The accounting processing unit 1006 executes accounting processing by the operation of the customer (step S17). For example, the accounting processing unit 1006 calculates the total price and displays it on the display control unit 1007. Further, the accounting processing unit 1006 causes the deposit / withdrawal unit 107 to withdraw change when the amount received by the deposit / withdrawal unit 107 is larger than the total price. The communication control unit 1001 transmits a purchase history update request having the product code of the purchased product and the purchase date and time to the management server 20 (step S18).

As described above, the self-POS terminal 10 completes the sales registration process.

As described above, according to the self-checkout system 1 according to the present embodiment, when the self-POS terminal 10 accepts the operation of additionally purchasing the product, the self-POS terminal 10 requests the delivery of the product to be additionally purchased. It is transmitted to the clerk terminal 30 carried by the clerk. The self-POS terminal 10 registers not only the products collected by the customer but also the products to be additionally purchased delivered by the clerk. Then, the self-POS terminal 10 executes accounting processing for the products collected by the customer and the products to be additionally purchased. Therefore, the self-POS terminal 10 according to the present embodiment can facilitate the additional purchase of products.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

Further, in the above embodiment, when the operation control unit 1002 receives the operation of pressing the delivery button G142, the delivery request unit 1008 delivers the product information registered in the delivery product table 115 and the delivery quantity. It has been explained that the request is transmitted to the communication control unit 1001. However, the delivery request unit 1008 may cause the communication control unit 1001 to transmit a delivery request each time an additional product to be purchased is selected.

The program executed by each device of the above-described embodiment or modification shall be provided by incorporating it into a storage medium (ROM or storage unit) provided in each device in advance, but the program is not limited to this. For example, a file in an installable format or an executable format should be recorded and provided on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk). It may be configured as. Further, the storage medium is not limited to a medium independent of a computer or an embedded system, but also includes a storage medium in which a program transmitted by a LAN, the Internet, or the like is downloaded and stored or temporarily stored.

Further, the program executed by each device of the above-described embodiment or modification may be stored on a computer connected to a network such as the Internet and provided by downloading via the network, or the Internet. It may be configured to be provided or distributed via a network such as.

1 Self-checkout system 10 Self-POS terminal 20 Management server 30 Clerk terminal 113 Product master 114 Registered product table 115 Delivery product table 208 Purchase history master 209 Recommended product master 210 Sales product master 1001, 2001, 3001 Communication control unit 1002, 3002 Operation Control unit 1003 Customer code input unit 1004 Product registration unit 1005 Additional registration unit 1006 Accounting processing unit 1007, 3003 Display control unit 1008 Delivery request unit 2002 Master management unit

Japanese Unexamined Patent Publication No. 2003-67834

Claims (6)

It is a self-checkout device in which the product registration process for registering the product to be purchased and the accounting process for the product registered by the product registration process are executed by the customer's operation.
An input means that accepts input of identification information that can identify the product,
A registration means for registering a product with the identification information received by the input means, and a registration means.
An operation means that accepts the operation of selecting a product, and
A transmission means for transmitting a delivery request requesting delivery of the product received by the operation means, and a transmission means.
A receiving means for receiving a consignment response indicating that the delivery of the product subject to the delivery request has been consigned, and
When the receiving means receives the consignment response, the display control means for displaying an image indicating that the clerk is delivering the product, and the display control means.
An accounting means that executes accounting for the product registered by the registration means, and
Self-checkout device with. The operating means accepts an operation of selecting a product of the same type as the product registered by the registration means.
The self-checkout device according to claim 1. The operating means accepts an operation of selecting a product from a product list generated based on a customer's purchase history.
The self-checkout device according to claim 1 or 2. The operation means accepts an operation of selecting a product from the product registration screen.
The self-checkout device according to claim 1 or 2. A self-checkout system equipped with a self-checkout device and a mobile terminal.
The self-checkout device, in which the product registration process for registering the product to be purchased and the accounting process for the product registered by the product registration process are executed by the customer's operation,
An input means that accepts input of identification information that can identify the product,
A registration means for registering a product with the identification information received by the input means, and a registration means.
An operation means that accepts the operation of selecting a product, and
A transmission means for transmitting a delivery request requesting delivery of the product received by the operation means, and a transmission means.
A receiving means for receiving a consignment response indicating that the delivery of the product subject to the delivery request has been consigned, and
When the receiving means receives the consignment response, the display control means for displaying an image indicating that the clerk is delivering the product, and the display control means.
An accounting means that executes accounting for the product registered by the registration means, and
With
Mobile terminals
A receiving means for receiving the delivery request transmitted from the transmitting means, and
A display control means for displaying the product included in the delivery request received by the receiving means, and
Self-checkout system with. A computer of a self-checkout device in which the product registration process for registering the product to be purchased and the accounting process for the product registered by the product registration process are executed by the customer's operation.
An input means that accepts input of identification information that can identify the product,
A registration means for registering a product with the identification information received by the input means, and a registration means.
An operation means that accepts the operation of selecting a product, and
A transmission means for transmitting a delivery request requesting delivery of the product received by the operation means, and a transmission means.
A receiving means for receiving a consignment response indicating that the delivery of the product subject to the delivery request has been consigned, and
When the receiving means receives the consignment response, the display control means for displaying an image indicating that the clerk is delivering the product, and the display control means.
An accounting means that executes accounting for the product registered by the registration means, and
A program that works.

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