JP6937730B2 - Information sharing support equipment, information sharing support methods, and programs - Google Patents

Description

The present invention relates to an information sharing support device, an information sharing support method, and a program.

Traditionally, a combination of multiple interactions that interact with things, a combination of multiple user experiences that are the perceptions and reactions of people who use things, and a combination of multiple interactions and user experiences, respectively. A user experience prediction device including a memory for storing the correlation coefficient in the combination of the above and a processing unit for extracting information based on the information in the memory in response to a request for information from the user is disclosed (for example, Patent Document). 1).

Japanese Unexamined Patent Publication No. 2017-33426

However, with the above technology, there are cases where useful information cannot be shared by a plurality of users.

The present invention has been made in consideration of such circumstances, and an object of the present invention is to provide an information sharing support device, an information sharing support method, and a program capable of sharing useful information among a plurality of users. Make one.

One aspect of the present invention is an acquisition unit that acquires comment information input by the user, and an image generation unit that generates a first image in which the comment information acquired by the acquisition unit is associated with a preset section. And a processing unit for deriving the degree of attention by the user for each section, the image generation unit generates a second image reflecting the degree of attention, and the image generated by the image generation unit is generated. There is an information sharing support device further provided with a presentation unit to be presented to the user.

According to one aspect of the present invention, useful information can be shared by a plurality of users.

It is a figure which shows an example of the functional structure of the reflection support system 1. It is a figure which shows an example of the content of the participant information 122. It is a figure which shows an example of the image IM1 provided to the terminal apparatus 10. It is a figure which shows an example of the image IM2 provided to each terminal apparatus 10. It is a figure which shows an example of the image IM3 which includes the reflection figure which set the retrospective item and the tax. It is a sequence diagram which shows the flow of the process of setting the task executed by the reflection support system 1 and the reflection item. It is a figure which shows an example of the content of voice information 124. It is a figure which shows an example of the image IM4 which shows the web page provided to the terminal apparatus 10. It is a figure which shows an example of the image IM5 of the reflection figure with which a sticky note is associated. It is a sequence diagram which shows the flow of the process of sticking a sticky note executed by the reflection support system 1. It is a figure which shows an example of the image IM6 which the sticky note is grouped. It is a figure which shows an example of the image IM7 including a hierarchical diagram. It is a sequence diagram which shows the process which the view executed by the reflection support system 1 is hierarchized. It is a figure which shows an example of a state in which a predetermined area of a reflection figure is enlarged and displayed. It is a figure which shows an example of the content of the enlarged information 126. It is a figure which shows an example of the image IM9 including the talk time provided to a user. It is a figure which shows an example of the image IM9 #. It is a figure which shows an example of the image which shows the correspondence relationship between the section and the designated sticky note ID included in the section for each time. It is a sequence diagram which shows the process which the sticky note of interest executed by the reflection support system 1 and the attention time are associated with each other. It is a figure which shows an example of the content of the keyword information 130. It is a figure which shows an example of the "summary" image generated by the image generation unit 108. It is a block diagram of the reflection support system 1A of a modification.

Hereinafter, the information sharing support device, the information sharing support method, and the embodiment of the program of the present invention will be described with reference to the drawings.

[Overview]
The information sharing support device of the present embodiment is a device that supports information sharing based on a method such as "reflection on a project". "Reflection about a project" is a reflection method that shares the thoughts of each person with the team and derives the know-how of the team. "Reflective about a project" means, for example, looking back on what a team member feels while proceeding with a project, or extracting the practical intelligence (for example, know-how) that is the driving force for a team member to work on a project. It is an activity to do.

The information sharing support device of the embodiment is realized by one or more processors. The information sharing support device acquires the comment information input by the user, and generates a first image in which the acquired comment information is associated with a preset section. The information sharing support device derives the degree of attention of the user for each section and generates a second image that reflects the degree of attention. Then, the information sharing support device presents the generated image to the user.

A partition is, for example, divided into two axes, a task and an item. A "task" is a task that should be cleared in a project. An "item" is a retrospective item in a project. For example, it is difficult to clear a task, how to overcome the hardship, motivation, awareness, know-how, etc. “Association” includes, for example, making it possible to identify that a comment is a comment for a partition. Further, the "association" may include a comment in the partition.

The "degree of attention" is derived, for example, based on the degree in which the comment information corresponding to the section is referenced by the user. The “reference” means, for example, that the user specifies comment information, magnifies and visually recognizes the comment information, and pays attention to the section.

[composition]
FIG. 1 is a diagram showing an example of the functional configuration of the reflection support system 1. The reflection support system 1 includes, for example, one or more terminal devices 10 (10-1 to 10-3 in FIG. 1) and an information sharing support device 100. These devices communicate with each other via the network NW. The network NW includes, for example, WAN (Wide Area Network), LAN (Local Area Network), the Internet, a dedicated line, a wireless base station, a provider, and the like.

[Terminal device]
The terminal device 10 is a device used by a user, and is, for example, a mobile phone such as a smartphone, a tablet computer, a notebook computer, a desktop computer, or the like. Further, the terminal device 10 may include, for example, a camera, a microphone, a speaker, and the like.

In the terminal device 10, a UA (User Agent) such as a browser or an application program is activated. The user operates the terminal device 10 to access the information sharing support device 100 to input desired information or acquire desired information. The terminal device 10 may include a part or all of the functional configuration of the information sharing support device 100, which will be described later, or a part or all of the information stored in the storage unit of the information sharing support device 100. It may be stored in 10 storage units.

When the terminal device 10 logs in to the information sharing support device 100, for example, the microphone included in the terminal device 10 or connected to the terminal device 10 is controlled to be turned on. When the user inputs voice to the microphone in this state, the terminal device 10 transmits the input voice information to the information sharing support device 100. The information sharing support device 100 transmits the transmitted voice to another terminal device 10. Then, the other terminal device 10 causes the speaker to output the acquired voice information. This enables conversations between users of the terminal device 10. Further, when the terminal device 10 logs in to the information sharing support device 100, the camera of the terminal device 10 may be controlled to be turned on, and the user's image may be transmitted to the information sharing support device 100. As a result, the image is shared between the terminal devices 10.

The terminal device 10 may transmit a text to the information sharing support device 100 instead of (or in addition to) the voice. In this case, the information sharing support device 100 transmits the transmitted text to another terminal device 10. As a result, the text is shared between the terminal devices 10.

[Information sharing support device]
The information sharing support device 100 includes, for example, a communication unit 102, an information management unit 104, an information processing unit 106, an image generation unit 108, a voice analysis unit 110, a conversion processing unit 112, a presentation unit 114, and storage. A unit 120 is provided. In the information management unit 104, the information processing unit 106, the image generation unit 108, the voice analysis unit 110, the conversion processing unit 112, and the presentation unit 114, a hardware processor such as a CPU (Central Processing Unit) is stored in a storage device. It is realized by executing the program. Further, these functional units may be realized by hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit), etc. It may be realized by the collaboration of software and hardware. Further, the above program may be stored in a storage device in advance, or is stored in a removable storage medium such as a DVD or a CD-ROM, and the storage medium is attached to the drive device of the information sharing support device 100. It may be installed in the storage device by being installed.

The storage unit 120 is realized by, for example, a ROM (Read Only Memory), a flash memory, an SD card, a RAM (Random Access Memory), an HDD (Hard Disc Drive), a register, or the like. Further, the storage unit 120 may be a NAS (Network Attached Storage), an external storage server device, or the like.

Participant information 122, voice information 124, enlarged information 126, text information 128, and keyword information 130 are stored in the storage unit 120, for example.

FIG. 2 is a diagram showing an example of the contents of the participant information 122. Participant information 122 includes, for example, identification information of the terminal device 10 (for example, IP address; hereinafter, terminal ID), user identification information (hereinafter, user ID), and sticky note identification information (hereinafter, sticky note ID) described later. Is the information associated with each other.

The communication unit 102 communicates with the terminal device 10 via the network NW. The communication unit 102 includes, for example, a communication interface such as a NIC (Network Interface Card).

The information management unit 104 acquires the information transmitted by the terminal device 10 based on the communication result of the communication unit 102, and stores the acquired information or the processing result of the own device in the storage unit 120. The information management unit 104 acquires the comment information input by the user and the voice information input by the user into the microphone of the terminal device 10 from the terminal device 10.

The information processing unit 106 associates the comment information acquired by the information management unit 104 with the user ID of the user who proposed the comment or the terminal ID of the terminal device 10 used by the user, and further specifies the comment information. The storage unit 120 stores the information associated with the section in which the task and the item are associated. The information processing unit 106 derives the degree of attention to the partition and stores the derivation result in the storage unit 120.

The image generation unit 108 generates various images based on the comment information acquired by the information management unit 104. Details will be described later.

The voice analysis unit 110 recognizes the voice of each user based on the voice information acquired by the information management unit 104.

The conversion processing unit 112 converts the voice recognized by the voice analysis unit 110 into text, and generates text information 128 in which the text and the user who has emitted the voice corresponding to the text are associated with each other.

The presentation unit 114 presents the image generated by the image generation unit 108 to the user. The presentation unit 114 associates the voice information acquired by the information management unit 104 with the section and presents it to the user.

[Process for setting tasks and review items]
An example of a web page provided by the information sharing support device 100 to the terminal device 10 will be described. For example, the information sharing support device 100 provides the image IM1 shown in FIG. 3 to the terminal devices 10-1 and 10-2. The image IM1 includes, for example, a sticky note area T1 displayed on the display unit of the terminal device 10 and a transmission button B1.

The sticky note area T1 is an area for inputting information for the user to discuss the theme of reflection. For example, in the sticky note area T1, "what has been done" in the theme (for example, a project) is input. When the user operates the transmission button B1, the information input in the sticky note area T1 is transmitted to the information sharing support device 100. The information processing unit 106 of the information sharing support device 100 acquires the information input to the sticker area T1 transmitted by each terminal device 10, the information input to the acquired sticker area T1, the sticker ID, and the terminal device. The identification information (or user identification information) of 10 is associated with each other and stored in the storage unit 120.

As described above, when "what has been done" is input, the presentation unit 114 of the information sharing support device 100 provides the image IM2 shown in FIG. 4 to each terminal device 10 in response to the request of the terminal device 10. .. The image IM2 includes, for example, a matrix-like table (hereinafter, a reflection diagram). A reflection diagram is a matrix for reflecting on a theme. For example, in the reflection diagram, the vertical axis is composed of review items 1 to 4, and the horizontal axis is composed of tasks 1 to 4 in which the contents of the task are displayed.

Each of the areas corresponding to the retrospective items is provided with an input area for inputting the retrospective items. For example, when the user operates the input area AR11, a pull-down menu is displayed, and the user can set a retrospective item in the input area AR11 by selecting a retrospective item from the pull-down menu. The retrospective items may be manually input or may be preset.

An input area AR12 for inputting a task is provided in each of the areas corresponding to the tasks. For example, when the user operates the input area AR12, a pull-down menu is displayed, and the user can set a task in the input area AR12 by selecting a task from the pull-down menu.

The task displayed by the pull-down menu is, for example, the content input to the sticky note area T1 and transmitted to the information sharing support device 100 by the terminal device 10. For example, the user can select tasks so that the tasks are arranged in chronological order or select tasks of high importance while talking with each other. Further, in the image IM2, when the user operates a predetermined operation or a button (not shown), the information input in the sticky note area T1 may be displayed as a list. The task may be manually entered.

The above processing is performed, and the reflection items and tasks are set. FIG. 5 is a diagram showing an example of an image IM3 including a reflection diagram in which a reflection item and a tax are set.

(Sequence (1))
FIG. 6 is a sequence diagram showing a flow of processing for setting tasks and reflection items executed by the reflection support system 1. In the following description, the processing of the terminal devices 10-1, 10-2, and the information sharing support device 100 will be mainly described.

First, when the terminal devices 10-1 and 10-2 access the information sharing support device 100 and input information for login (S10, S12), the information processing unit 106 of the information sharing support device 100 moves to the terminal device. The authentication process is performed based on the information input by 10 and the information registered in the storage unit 120 in advance. Then, when the authentication is established, the information sharing support device 100 provides the terminal devices 10-1 and 10-2 with a web page as shown in FIG. 3 described above (S14, S16).

Next, the terminal device 10-1 transmits, for example, the voice input to the microphone to the information sharing support device 100 as voice information (S18). The information management unit 104 of the information sharing support device 100 acquires voice information. The information processing unit 106 associates the voice information with the identification information of the terminal device 10 and stores it in the storage unit 120 as the voice information 124 (S20).

FIG. 7 is a diagram showing an example of the contents of the voice information 124. The voice information 124 is information in which voice information, terminal device identification information, and user identification information are associated with each other.

Returning to the description of FIG. Next, the presenting unit 114 transmits the voice information transmitted by the terminal device 10-1 to the terminal device 10-2 (S22). By transmitting and receiving voice information in this way, the user who manages the terminal device 10 can have a conversation.

Next, the terminal device 10-2 transmits the sticky note shown in FIG. 3 to the information sharing support device 100 (S24), and the terminal device 10-1 transmits the sticky note to the information sharing support device 100 (S26). The information processing unit 106 of the information sharing support device 100 stores the sticky note information transmitted in S24 and S26 in the storage unit 120 in association with the identification information of the terminal device 10 (S28).

Next, the terminal device 10-2 performs an operation of setting a task (S30). Next, the image generation unit 108 generates an image in which a task is set for the reflection item in the reflection diagram (S32). Then, the presentation unit 114 presents the image generated by the image generation unit 108 to the terminal devices 10-1 and 10-2 (S34, S36).

[Processing to attach sticky notes]
FIG. 8 is a diagram showing an example of an image IM4 showing a web page provided to the terminal device 10. For example, the information sharing support device 100 provides the image IM4 shown in FIG. 8 to the terminal devices 10-1 and 10-2. The image IM4 includes, for example, a sticky note area T2 displayed on the display unit of the terminal device 10, a designation button B10 for designating a position to attach the sticky note, a transmission button B11, and a back button B12 for returning to the reflection diagram. When the user operates the button B12 to return to the reflection diagram, the image IM4 transitions to an image as shown in the image IM3 of FIG.

In the sticky note area T2, for example, the content of a review item for the task is input. When the user operates the designated button B10, the combination of the retrospective item and the task content is displayed. When the user specifies a combination, the information input to the sticky note area T2 is associated with the section corresponding to the combination specified in the reflection diagram as a sticky note. The information processing unit 106 of the information sharing support device 100 acquires the information input to the sticker area T2 transmitted by each terminal device 10, the information input to the acquired sticker area T2, the sticker ID, and the terminal device. The identification information of 10 and the designated section are associated with each other and stored in the storage unit 120.

FIG. 9 is a diagram showing an example of the image IM5 of the reflection diagram to which the sticky note is associated. In the image IM5, the sticky note transmitted by the user is attached to the reflection diagram. The image IM5 of FIG. 9 is shared by each terminal device 10. This allows the user to recognize each user's thoughts. Image IM5 is an example of a "first image".

Further, for example, the sticky note is provided with information that can identify the user who proposed the comment information or the terminal device used by the user. For example, the sticky note may be given user identification information (or terminal device identification information), or may be displayed with different brightness or color for each user identification information. Further, when the sticky note is operated, the user's identification information may be displayed. As a result, the user can recognize the idea of each user for each user.

(Sequence (2))
FIG. 10 is a sequence diagram showing a flow of a sticky note sticking process executed by the reflection support system 1.

First, the presentation unit 114 of the information sharing support device 100 provides a web page to the terminal devices 10-1 and 10-2 (S100, S102). Next, the terminal device 10-1 inputs an opinion into the sticky note included in the provided web page, and transmits information in which the sticky note including the opinion and the user's identification information are associated with each other to the information sharing support device 100. (S104). Next, the information processing unit 106 of the information sharing support device 100 stores the sticky note in the storage unit 120 in association with the designated section in the reflection diagram (S106). Further, the terminal device 10-2 inputs an opinion into the sticky note on the provided web page, and transmits the information in which the sticky note including the opinion and the user's identification information are associated with each other to the information sharing support device 100 (S108). .. Next, the information processing unit 106 of the information sharing support device 100 stores the sticky note in the storage unit 120 in association with the designated section in the reflection diagram (S110).

Next, the image generation unit 108 generates an image in which the sticky note is associated with the designated section in the reflection diagram (S112). Next, the presentation unit 114 presents the image generated by the image generation unit 108 to the terminal devices 10-1 and 10-2 (S114, S116). The processing of S112 is performed immediately after the processing of S106, and the presentation unit 114 may transmit the image generated by the image generation unit 108 to the terminal device 10-1.

[Process for grouping sticky notes]
FIG. 11 is a diagram showing an example of an image IM6 in which sticky notes are grouped. In addition to the reflection diagram, the image IM6 further includes a grouping button B20 and a hierarchical diagram button B21. For example, when the user operates the grouping button B20 to select the sticky notes to be grouped, the sticky notes are grouped. Then, the grouped sticky notes change in a manner that can be distinguished from other sticky notes. In addition, grouping may be performed in a plurality of layers. For example, within the grouped sticky notes, the sticky notes may be further grouped.

Further, when a predetermined operation is performed on the section, information indicating that the discussion is completed may be associated with the section on which the operation is performed.

As described above, when the hierarchical diagram button B21 is operated after the sticky notes are grouped, the hierarchical diagram is displayed. FIG. 12 is a diagram showing an example of the image IM7 including the hierarchical diagram. For example, in the hierarchical diagram, how the user's view is changing is displayed for each task and review item. For example, in the first layer, when the sticky notes of users A and B are grouped and the sticky notes of C are not grouped, the views of A and B are grouped, and the views of C and the views of A and B are An image containing a branching icon is generated. For example, in the second layer, when the sticky notes of the user A and the user B are not grouped, an image including an icon that branches the views of A and B is generated.

As described above, the user's views are grouped, and the grouped views are visibly displayed on the display unit of the terminal device 10. As a result, the user can deepen the understanding of the content of the discussion.

The process of layering the user's views may be performed by voice analysis process, text analysis process, or the like. For example, the information sharing support device 100 may group the user's views based on the user's voice information, the voice recognition model (not shown), and the text recognition model (not shown). For example, the voice analysis unit 110 uses a voice recognition model (not shown) for converting voice into text, and converts the user's voice information into text by associating it with the user. Then, the conversion processing unit 112 groups the texts that have been converted into texts by using a text recognition model (not shown). The text recognition model is a model that interprets the meaning of text and identifies whether it is a positive statement or a negative statement. For example, when user B makes a statement that affirms A's statement after the statement of user A, the statements with users A and B are grouped.

(Sequence (3))
FIG. 13 is a sequence diagram showing a process in which the views executed by the reflection support system 1 are layered.

First, when an operation for selecting a sticky note is performed by the user, the terminal device 10-1 transmits information based on the operation to the information sharing support device 100 (S200). Next, the information processing unit 106 of the information sharing support device 100 groups the sticky notes using the information based on the operation, and stores the grouped information in the storage unit 120 (S202). Next, the image generation unit 108 of the information sharing support device 100 generates an image including the grouped sticky notes (S204). Next, the presentation unit 114 provides the generated images to the terminal devices 10-1 and 10-2 (S206, S208).

Next, the terminal device 10-1 requests the information sharing support device 100 to provide a hierarchical diagram (S210). Next, the image generation unit 108 of the information sharing support device 100 generates an image including a hierarchical diagram based on the processing grouped in S202 (S212). Next, the presentation unit 114 provides the terminal device 10 with an image of the generated hierarchical diagram (S214).

[Processing to visualize the discussion time]
FIG. 14 is a diagram showing an example of a state in which a predetermined area of the reflection diagram is enlarged and displayed. When the user performs a predetermined operation, a part of the reflection diagram is enlarged as shown in FIG. For example, when the operation of enlarging the section in which the review item 3 and the task 3 are associated with each other is performed, the image generation unit 108 enlarges and displays the section and displays the label of the review item 3 and the task in the section. An image associated with the label of 3 is generated. For example, in the example of the image IM8 of FIG. 14, among the areas AR21 to AR24, the content of the reflection item 3 is displayed in the area AR22, the content of the task 3 is displayed in the area AR23, and the area AR24 of the section concerned. Comment information is displayed. Then, the presentation unit 114 presents the generated image to the user.

The information processing unit 106 stores the section (focus area) corresponding to the enlarged task and the reflection item, the time when the reflection diagram is enlarged, and the designated sticky note ID as the enlarged information 126 associated with each other. To memorize. FIG. 15 is a diagram showing an example of the contents of the enlarged information 126. The information management unit 104 estimates the talk time for a predetermined section with reference to the expanded information 126, and provides the estimation result to the user. For example, the information processing unit 106 sums the times associated with the focus area to estimate the talk time (an example of "degree of attention"). The degree of attention is derived so that the degree of attention of the section that has been expanded by the user becomes large. The image generation unit 108 generates an image including the talk time estimated by the information processing unit 106.

FIG. 16 is a diagram showing an example of the image IM9 including the talk time provided to the user. Image IM9 is an example of a "second image" or a "third image". The square pillars included in each section of FIG. 16 indicate the discussion time (an example of "degree of attention") for the review item and the task of the section. The number of sticky notes in the above section indicates the number of sticky notes associated with the section. Further, in the image IM9, the total time of the discussion between the task and the retrospective item is associated. The number of sticky notes or the total time mentioned above is another example of "degree of attention".

For example, the information processing unit 106 totals the talk time for each task. The image generation unit 108 generates an image IM9 including the total talk time. Further, the information processing unit 106 may add up the discussion time for each review item instead of (or in addition to) each task. For example, the information processing unit 106 shares the review items (second label) when there is a predetermined commonality between the tasks (first label) among the tasks associated with the sections and the review items. Aggregate the degree of attention for each section. Then, the image generation unit 108 generates the image IM9 # based on the aggregated values. FIG. 17 is a diagram showing an example of the image IM9 #. Image IM9 # is an example of a "fourth image" or a "third image". In addition, the information processing unit 106 aggregates the degree of attention for each section in which the tasks are common when there is no commonality between the tasks.

“There is a predetermined commonality between tasks” is a task in which words common to the contents of the task exist, or a task in which preset words or sentences exist. For example, when the theme is web page screen design, the task contents are "rough sketch design", "prototype design", "finished version design", etc., which are examples of tasks that have commonality. be. Further, the tasks such as "top screen design", "first sub screen design", and "second sub screen design" are examples of tasks having commonality. The image IM9 or the image IM9 # may include a button for switching between calculating the discussion time for each task and calculating the discussion time for each reflection item.

In addition to the total time for discussion, keywords extracted by voice analysis, which will be described later, may be added to sections, tasks, and retrospective items. Further, in FIG. 16 or FIG. 17, when the user performs a predetermined operation on the predetermined section, the image transitions to an enlarged view as shown in FIG. 14 centering on the operated section.

As described above, the talk time for each section is visibly provided to the user. As a result, the user can easily recognize items, tasks, and the like that have a long discussion time in the theme.

The information processing unit 106 may derive the degree of attention based on the degree to which the sticky note (comment information) corresponding to the section is referred to by the user. For example, the time during which the user performs an operation such as designating (or instructing) a predetermined sticky note or an operation for expanding the sticky note is calculated. Then, the information processing unit 106 derives the degree of attention of the section to which the sticky note of the operation target is associated with a larger tendency as the operation time is longer.

Further, when the user performs a predetermined operation, as shown in FIG. 18, an image IM10 showing the correspondence between the sections and the designated sticky note ID included in the sections is provided to the user for each hour. This image is an image generated by the image generation unit 108, and is an example of "a fifth image in which a voice timetable and a section are associated".

This makes the time spent talking about the selected sticky note visible to the user. For example, when the user wants to acquire the voice of the conversation of the predetermined sticky note ID, the voice of the conversation with the sticky note can be easily acquired by acquiring the voice corresponding to the time associated with the sticky note ID. ..

[Sequence (4)]
FIG. 19 is a sequence diagram showing a process in which the attention sticky note executed by the reflection support system 1 and the attention time are associated with each other.

First, the terminal device 10 transmits information instructing the information sharing support device 100 to enlarge and display a predetermined area (S300). Next, the presentation unit 114 of the information sharing support device 100 transmits an enlarged image of a predetermined area generated by the image generation unit 108 to the terminal device 10 based on the instruction provided by the terminal device 10 (S302. , S304). Next, the information processing unit 106 stores the enlarged image area and the time in the storage unit 120 in association with each other (S306).

Next, when the user selects a sticky note while the image in which the predetermined area is enlarged is displayed on the display unit of the terminal device 10, the terminal device 10 transmits the information of the selected sticky note to the information sharing support device 100. (S308). Next, the information processing unit 106 stores the selected sticky note and the time in the storage unit 120 in association with each other (S310). Next, the image generation unit 108 generates an image in which the selected sticky note and the non-selected sticky note are identifiable. Then, the presentation unit 114 provides the terminal device 10 with the image generated by the image generation unit 108 (S312, S314).

[Voice analysis]
The voice analysis unit 110 of the information sharing support device 100 may analyze the voice and extract keywords that are frequently used words. The voice analysis unit 110 extracts, for example, a word or sentence that appears a predetermined number of times or more within a predetermined time and is different from a preset word or sentence as a keyword, and uses the extracted keyword as a keyword. The information 130 is stored in the storage unit 120. The preset words and sentences are words and sentences commonly used in daily conversation.

FIG. 20 is a diagram showing an example of the contents of the keyword information 130. The keyword information 130 is information in which the extracted keyword, the section from which the keyword is extracted, and the time when the keyword appears are associated with each other.

For example, the presentation unit 114 refers to the keyword information 130 in response to a request from the user, and provides the user with information in which the keyword, the section in which the keyword appears, and the appearance time are associated with each other. As a result, the keyword in the discussion and the information related to the keyword are visually provided to the user, so that the content of the discussion can be more easily recognized.

FIG. 21 is a diagram showing an example of a “summary” image generated by the image generation unit 108. The "summary" image includes the information and know-how input screen IM12 associated with the above-mentioned processing results. The "summary" image is presented to the user, for example, by performing a predetermined operation by the user. For example, in the "summary" image, in addition to the image shown in FIG. 18, the button B30 for opening the reflection diagram, the button B31 for opening the text corresponding to the voice associated with the task and the item, and the know-how are used as members. A button B32 to transmit is included.

For example, when the button B30 is operated, the reflection diagram shown in FIG. 9 or the like is displayed on the display unit of the terminal device 10. When the button B31 is operated, the image IM13 is displayed, including text and keywords corresponding to the voice according to the tax and the item. In the image IM 13, information for identifying the speaker, the time when the speaker was made, the sticky note ID selected at the time of the speech, and the like are associated with the text. The image IM 11 or the image IM 13 is a "sixth image in which information based on voice information, a section, and information about a comment associated with the section are associated with each other". The “summary” image or the image IM13 described later is an example of “information analyzed by the analysis unit”.

For example, the user accumulates know-how by inputting the know-how into the know-how input image IM13 while referring to the reflection diagram, the text corresponding to the voice, the keyword, and the like. For example, for each scene (for example, a task), input what to do, attitude, motive, etc., and summarize the know-how.

Further, when the sticky note selection buttons B40, B41, or B42 of the know-how input image IM13 are operated, a list of sticky notes associated with the input contents (for example, a reflection diagram associated with the sticky notes) is displayed on the display unit. When the user selects a sticky note from the list of sticky notes, the image generation unit 108 creates an image in which the sticky note information is associated with the input content or an image in which the link of the image indicating the sticky note content is associated with the input content. Generate. Then, when the user operates the button B32 after collecting the know-how, the collected know-how is transmitted to the user's terminal device 10 set in advance.

In this way, since each content of the discussion is associated and visualized, the user can easily summarize the know-how obtained from the discussion and share the summarized information among the users.

[Concrete example]
The contents of "reflection on the project" will be described below.
Implementation timing: It is implemented about once a month, or at a good timing due to the progress of the project.
Participating members; members who were involved in the scope of looking back

(STEP1) Preparation time; 30 minutes Participating members; Several main members of the project Prepared; Reflection support system 1 (or information sharing support device 100), materials that remind you of what you have done; Reflect what you have done Fill in the sticky notes provided to the project support system.

(STEP2) Reflection meeting time: 60-90 minutes Participating members; Team members (preferably all involved)
Things to prepare; Reflection support system 1 (or information sharing support device 100), materials that remind you of what you have done, and other materials What you do; Sticky notes that you feel when you perform the task Enter in. Also, look back on what you felt when you performed the task while discussing with the members.

Set up the venue before starting the meeting. For example, the procedure of the implementation and the material that reminds the user of the implementation in the range of looking back are made visible to the user. It also determines the role of the user. For example, a facilitator who conducts a retrospective moderator, a questioner who actively asks questions to members, and a recorder who notes and inputs the speaker's remarks are determined.

In the discussion, ask questions about the retrospective items from the viewpoints of (1) to (4), for example. (1) Ask the question, "What exactly was XX like?", Ask the specific contents, and dig deeper into the details. (2) Ask the question, "How did you do XX?" And ask how to do it in detail. (3) Ask "Why did you do XX?" And ask why you did it. (4) Ask "How was Mr. XX?" And ask the members who have few remarks about the same topic. The opinions expressed in the above discussion are input to the information sharing support device 100 to create or consider a reflection diagram.

(STEP3) Summary of know-how The members of the coordinator summarize the know-how using the images and the like shown in FIG. 20 described above. Then, the summarized know-how is shared among the members. In this way, intelligence such as know-how is shared.

[Modification example]
FIG. 22 is a configuration diagram of the reflection support system 1A of the modified example. The reflection support system 1A includes, for example, one or more terminal devices 10, an information sharing support device 100, and a call server 200.

The call server 200 acquires voice information that is voice input to the terminal device 10 by the user, and transmits the acquired voice information to the other terminal device 10 and the information sharing support device 100. The call server 200 is a system for conducting a conference or a call between the terminal devices 10 in a remote location. The information sharing support device 100 analyzes the voice information acquired from the call server 200. For example, the storage unit 120 stores the feature information in which the feature amount of the voice extracted from the voice information of the user in advance is associated with the user. The voice feature quantity is an index derived based on the frequency spectrum of the voice. The voice analysis unit 110 identifies the user who has spoken by referring to the above-mentioned feature information.

The plurality of terminal devices 10 may directly communicate with each other without going through the call server 200 or the information sharing support device 100 to transmit and receive voice information.

According to the embodiment described above, the information sharing support device 100 puts the information management unit 104 that acquires the comment information input by the user and the comment information acquired by the information management unit 104 into preset sections. An image generation unit 108 that generates the associated first image and an information processing unit 106 that derives the degree of attention by the user for each section are provided, and the image generation unit 108 generates a second image that reflects the degree of attention. Further, by further providing a presentation unit 114 that presents the image generated by the image generation unit 108 to the user, useful information can be shared by a plurality of users.

Although the embodiments for carrying out the present invention have been described above using the embodiments, the present invention is not limited to these embodiments, and various modifications and substitutions are made without departing from the gist of the present invention. Can be added.

1, 1A: Reflection support system, 10: Terminal device, 100: Information sharing support device, 102: Communication unit, 104: Information management unit, 106: Information processing unit, 108: Image generation unit, 110: Voice analysis unit, 112 ... Conversion processing unit, 114 ... Presentation unit, 120 ... Storage unit, 122 ... Participant information, 124 ... Voice information, 126 ... Enlarged information, 128 ... Text information, 130 ... Keyword information

Claims (11)

An acquisition unit that acquires comment information entered by the user,
An image generation unit that generates a first image in which the comment information acquired by the acquisition unit is associated with a preset section, and an image generation unit.
It is provided with a processing unit for deriving the degree of attention of the user for each section.
The image generation unit generates a second image that reflects the degree of attention.
A presentation unit for presenting an image generated by the image generation unit to the user is further provided.
Information sharing support device. The processing unit derives the degree of attention based on the degree to which the comment information corresponding to the section is referred to by the user.
The information sharing support device according to claim 1. The processing unit increases the degree of attention of the section in which the enlargement operation is performed by the user in the first image.
The information sharing support device according to claim 1 or 2. The image generation unit adds information that can identify the user who proposed the comment information or the terminal device used by the user to the comment information associated with the section.
The information sharing support device according to any one of claims 1 to 3. The processing unit aggregates the degree of attention for each section in which the labels given to the sections are common.
The image generation unit generates a third image based on the aggregated values.
The information sharing support device according to any one of claims 1 to 4. The compartment is divided by at least two axes, a first label and a second label.
The processing unit
When a predetermined commonality exists between the first labels, the degree of attention of the sections common to the second labels is totaled.
When a predetermined commonality does not exist between the first labels, the degree of attention of the sections common to the first labels is totaled.
The image generation unit generates a fourth image based on the aggregated values.
The information sharing support device according to any one of claims 1 to 5. The acquisition unit acquires voice information which is voice input by the user, and obtains voice information.
The image generation unit generates a fifth image in which the timetable of the voice information acquired by the acquisition unit and the section are associated with each other.
The presenting unit presents the fifth image generated by the image generating unit to the user.
The information sharing support device according to any one of claims 1 to 6. The acquisition unit acquires voice information which is voice input by the user, and obtains voice information.
The image generation unit generates a sixth image in which the information based on the voice information, the section, and the information related to the comment information associated with the section are associated with each other.
The presenting unit presents the sixth image generated by the image generating unit to the user.
The information sharing support device according to any one of claims 1 to 7. The acquisition unit acquires voice information which is voice input by the user, and obtains voice information.
A voice recognition unit that recognizes the voice of each user based on the voice information,
It is provided with an analysis unit that converts the voice recognized by the voice recognition unit into text and associates the converted text with a user who has emitted a voice corresponding to the text.
The presenting unit presents the information analyzed by the analysis unit to the user.
The information sharing support device according to any one of claims 1 to 8. The computer
Get the comment information entered by the user and
A first image in which the acquired comment information is associated with a preset section is generated.
Derivation of the degree of attention by the user for each section
A second image that reflects the degree of attention is generated.
Presenting the generated image to the user,
Information sharing support method. On the computer
Get the comment information entered by the user
A first image in which the acquired comment information is associated with a preset section is generated.
The degree of attention by the user for each section is derived, and the degree of attention is derived.
A second image that reflects the degree of attention is generated.
To have the user present the generated image.
program.

Images