JP6919263B2 - Information processing equipment, information processing system, and information processing method - Google Patents

Description

The present invention relates to an information processing device, an information processing system, and an information processing method.

In recent years, in information terminals such as smartphones, technology for using services such as the cloud by using wireless communication such as BLE (Bluetooth (registered trademark) Low Energy) and wireless LAN (Local Area Network) has become widespread.

Conventionally, when developing an information terminal that uses such a service using wireless communication, a technique for emulating a delay in a network in an actual operating environment and performing a test is known (for example, Patent Document 1). reference).

Japanese Unexamined Patent Publication No. 2005-175915 Japanese Unexamined Patent Publication No. 2002-138868 Japanese Unexamined Patent Publication No. 2005-303658 Japanese Unexamined Patent Publication No. 2009-272800

However, in the prior art, when analyzing the cause of an error in an information terminal application that occurred in the actual operation environment, the communication environment differs between the actual operation environment and the test environment, so that the error cannot be reproduced in the test environment, for example. There are cases. Therefore, there is a problem that the development efficiency of the application for the information terminal is poor.

Therefore, on one aspect, it is an object of the present invention to provide a technology capable of improving the development efficiency of an application for a terminal.

In one proposal, the information processing device has an acquisition unit that acquires history information of the communication status by the application of the terminal, and the communication status acquired by the acquisition unit when an error occurs in the application. When communicating with the terminal, the detection unit that detects the error and the communication state when the error detected by the detection unit occurs based on the history information to which the information indicating the error is added. It has a reproduction unit to reproduce, and the reproduction unit reproduces a change in the communication state when the error occurs, based on the frequency distribution regarding the communication state indicated by the history information acquired by the acquisition unit. ..

According to one aspect, it is possible to improve the development efficiency of the application for the terminal.

It is a figure which shows the structural example of the information processing system which concerns on embodiment. It is a figure which shows the hardware configuration example of the information processing apparatus which concerns on embodiment. It is a figure which shows an example of the functional block diagram of the information processing apparatus which concerns on embodiment. It is a flowchart which shows an example of the processing of the information processing apparatus which concerns on embodiment. It is a figure which shows an example of the data which is stored in a log storage part. It is a figure explaining an example of the scenario for a test.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. In FIG. 1, the information processing system 1 includes an information processing device 10, a wireless communication device 20, and a terminal 30.

The information processing device 10 and the wireless communication device 20 are connected so as to be able to communicate with each other by, for example, a USB (Universal Serial Bus) cable or a LAN (Local Area Network). Further, the information processing device 10 may be included in the wireless communication device 20. In addition, there may be a plurality of wireless communication devices 20.

The wireless communication device 20 and the terminal 30 are connected so as to be able to communicate with each other by, for example, BLE or wireless LAN.

The information processing device 10 and the terminal 30 communicate with each other via the wireless communication device 20, wireless LAN, mobile phone network, or the like.

The information processing device 10 is, for example, a personal computer (PC) for a server. The information processing device 10 acquires a log (history information) recorded in the terminal 30 in the actual operating environment, and based on the log, tests the communication environment when an error occurs in the terminal 30 in the actual operating environment. Reproduce in the environment of.

The wireless communication device 20 is a BLE beacon, a wireless LAN access point, or the like. The wireless communication device 20 changes the intensity of the radio wave transmitted to the terminal 30 according to the instruction from the information processing device 10.

The terminal 30 is, for example, a smartphone, a tablet terminal, a notebook PC, or the like.

A predetermined application is installed in the terminal 30, and the predetermined application accesses a predetermined service in accordance with communication with the wireless communication device 20. When the predetermined application receives a radio wave from a BLE beacon installed in the store or a radio wave from an AP of a wireless LAN in an actual operation environment such as a store, the predetermined application is automatically or predetermined by the user. Access the URL (Uniform Resource Locator) of the server on the cloud according to the operation of.

In addition, the predetermined application stores the communication environment such as the response time of the service and the received radio wave strength in the actual operating environment, and the processing of the terminal 30 in the log.

<Hardware configuration>
FIG. 2 is a diagram showing a hardware configuration example of the information processing device 10 according to the embodiment. The information processing device 10 of FIG. 2 includes a drive device 100, an auxiliary storage device 102, a memory device 103, a CPU 104, an interface device 105, a display device 106, an input device 107, and the like, which are connected to each other by a bus B, respectively.
The information processing program that realizes the processing in the information processing apparatus 10 is provided by the recording medium 101. When the recording medium 101 on which the information processing program is recorded is set in the drive device 100, the information processing program is installed in the auxiliary storage device 102 from the recording medium 101 via the drive device 100. However, the information processing program does not necessarily have to be installed from the recording medium 101, and may be downloaded from another computer via the network. The auxiliary storage device 102 stores the installed information processing program and also stores necessary files, data, and the like.
The memory device 103 reads and stores the program from the auxiliary storage device 102 when the program is instructed to start. The CPU 104 realizes the function related to the information processing device 10 according to the program stored in the memory device 103. The interface device 105 is used as an interface for connecting to a network. The display device 106 displays a programmatic GUI (Graphical User Interface) or the like. The input device 107 is composed of a keyboard, a mouse, and the like, and is used for inputting various operation instructions.

An example of the recording medium 101 is a portable recording medium such as a CD-ROM, a DVD disc, or a USB memory. Further, as an example of the auxiliary storage device 102, an HDD (Hard Disk Drive), a flash memory, or the like can be mentioned. Both the recording medium 101 and the auxiliary storage device 102 correspond to computer-readable recording media.

<Functional configuration>
Next, the functional configurations of the information processing device 10 and the terminal 30 will be described with reference to FIG. FIG. 3 is a diagram showing an example of a functional block diagram of the information processing device 10 and the terminal 30 according to the embodiment.

<< Information processing device 10 >>
The information processing device 10 includes an acquisition unit 12, a detection unit 13, a reproduction unit 14, a test control unit 15, and a service execution unit 16. Each of these parts is realized by a process in which one or more programs installed in the information processing device 10 are executed by the CPU 104 of the information processing device 10.

The acquisition unit 12 acquires a log indicating the communication status (communication environment status) such as radio wave strength or service response time in the application of the terminal 30, and a log indicating that an error has occurred in the application. do.

Here, the error is not limited to a so-called systematic error, but also includes a case where the test specifications and requirements are not satisfied. For example, the test specifications such as the response time from the service is within 5 seconds, the HTTP response status is 200, and the automatic pressing process of the application UI button for the service response is completed within 2 seconds. Even if it is not satisfied, it is determined that an error has occurred.

The detection unit 13 detects the date and time when an error occurred in the application from the log acquired by the acquisition unit 12.

The reproduction unit 14 is based on the log of the communication status when the error detected by the detection unit 13 occurs (when the error is recorded), and the radio wave strength or the service response when the error occurs. Reproduce the communication status such as time.

The test control unit 15 generates a test scenario for testing the application of the terminal 30 according to the error detected by the detection unit 13. Then, the test control unit 15 causes the terminal 30 to execute the generated test scenario, and stores the execution result in the test result storage unit 112.

In response to the request from the terminal 30, the service execution unit 16 performs the same processing as the server in the actual operating environment, and transmits a response to the request to the terminal 30. Note that the service execution unit 16 may process requests from the terminal 30 by linking processes for a plurality of services, as in the actual operating environment.

Further, the information processing device 10 has a log storage unit 111 and a test result storage unit 112. These storage units are realized by using, for example, an auxiliary storage device 102 or the like. The data stored in the log storage unit 111 will be described later.

≪Terminal 30≫
The terminal 30 has a storage unit 31. The storage unit 31 is realized by using, for example, an auxiliary storage device or the like.

The storage unit 31 stores a log indicating a communication status in the application of the terminal 30.

Further, the terminal 30 has a transmission unit 32 and a control unit 33. Each of these parts is realized by a process in which one or more programs installed in the terminal 30 are executed by the CPU of the terminal 30.

The transmission unit 32 transmits the log stored in the storage unit 31 and the radio wave intensity data received from the wireless communication device 20 to the information processing device 10.

The control unit 33 executes processing or the like according to a test scenario instructed by the test control unit 15 of the information processing device 10.

<Processing>
Next, the processing of the information processing apparatus 10 will be described with reference to FIG. FIG. 4 is a flowchart showing an example of processing of the information processing apparatus 10 according to the embodiment.

In step S101, the acquisition unit 12 acquires the log in the actual operating environment from the terminal 30 and stores it in the log storage unit 111.

FIG. 5 is a diagram showing an example of data stored in the log storage unit 111. The log storage unit 111 stores the radio ID, the received radio wave strength, the communication message, or the application message in association with the date and time.

The wireless ID is, for example, a wireless LAN SSID (Service Set Identifier) or a BLE beacon UUID (Universally Unique Identifier). The received radio wave strength is the radio wave strength of the wireless LAN or BLE received by the terminal 30. The communication message is a communication message sent and received by a predetermined application of the terminal 30. The application message is a debugging message output by a predetermined application of the terminal 30.

Subsequently, the detection unit 13 detects an error in the application of the terminal 30 based on the log stored in the log storage unit 111 (step S102). Here, for example, in the application message stored in the log storage unit 111, data including a predetermined character string such as "error" is detected.

Subsequently, the reproduction unit 14 causes the wireless communication device 20 to reproduce the wireless communication environment when the error occurs based on the log when the error occurs (step S103).

Here, the reproduction unit 14 first calibrates the transmission radio wave strength in the wireless communication device 20 and the reception radio wave strength in the terminal 30. For example, each transmission radio wave strength is set in the wireless communication device 20, and the reception radio wave strength at the terminal 30 at each transmission radio wave strength is acquired from the terminal 30 and stored.

Then, the wireless ID when the error occurs and the transmission radio wave intensity according to the received radio wave intensity when the error occurs are set in the wireless communication device 20. As a result, the wireless communication device 20 transmits the radio wave of wireless communication with the set wireless ID and transmission radio wave strength.

Further, the reproduction unit 14 acquires the data of the currently received radio ID and the received radio wave intensity from the terminal 30 by the acquisition unit 12, and based on the acquired data, the current received radio wave intensity is set to the error. The transmitted radio wave strength of the wireless communication device 20 may be adjusted so as to substantially match the received radio wave strength at the time of occurrence.

Subsequently, the reproduction unit 14 reproduces the network communication environment when the error occurs based on the log when the error occurs (step S104). Here, the reproduction unit 14 sets the delay time of the network emulator as the time (service response time) from the transmission of the request to the reception of the response to the request when the error occurs. Here, the network emulator is, for example, a program that operates on the information processing device 10, and when passing a packet received from the terminal 30 to the OS (Operating System) of the information processing device 10, or transmitting a packet to the terminal 30. At that time, it has a function of waiting for a set delay time.

Subsequently, the test control unit 15 generates a test scenario corresponding to the error, and causes the terminal 30 to execute the scenario a predetermined number of times (step S105). Here, the scenario may be generated according to, for example, the format of the BBD (Behavior Driven Development) test. The BBD test is a test code described in a form close to the behavior expected as the actual operation of the application and the required specifications.

FIG. 6 is a diagram illustrating an example of a test scenario. In the example of FIG. 6, in the terminal 30, the power of the wireless LAN is turned on at the start of the test by the test code of 501, and whether or not the received radio field intensity is −35 dBm or more for 5 seconds or more according to the test code of 503. Is tested. Then, the test code of 504 tests whether or not the response from the server is within 5 seconds and the http status code included in the response is 200, and the test code of 502 tests at the end of the test. The power of the wireless LAN is turned off.

Subsequently, the acquisition unit 12 acquires the execution result of the test scenario from the terminal 30 (step S106).

Subsequently, the test control unit 15 determines whether or not the frequency at which the error is reproduced is equal to or less than a predetermined value in the execution result of the test scenario (step S107).

If the frequency at which the error is reproduced is not less than or equal to the predetermined value (NO in step S107), the process ends.

When the frequency at which the error is reproduced is equal to or less than a predetermined value (YES in step S107), the test control unit 15 causes the terminal 30 to execute the test scenario a predetermined number of times (step S108). Here, the test control unit 15 may determine the number of times to execute the test scenario according to the frequency at which the error is reproduced. As a result, the error can be reproduced as many times as necessary for the analysis of the cause of the error.

Subsequently, the acquisition unit 12 acquires the execution result of the test scenario from the terminal 30 (step S109).

Subsequently, the test control unit 15 determines whether or not the frequency at which the error is reproduced is equal to or less than a predetermined value in the execution result of the test scenario (step S110).

If the frequency at which the error is reproduced is not less than or equal to the predetermined value (NO in step S110), the process ends.

When the frequency at which the error is reproduced is less than or equal to a predetermined value (YES in step S110), the reproduction unit 14 sets the maximum received signal strength and service response time based on the log when the error occurs in the actual operating environment. Fluctuations (changes) in the received radio wave intensity and the service response time are calculated based on the minimum and frequency distribution, respectively (step S111). Here, the reproduction unit 14 calculates the fluctuation based on, for example, the logs in a predetermined period before and after the error occurs in the actual operating environment.

Subsequently, the reproduction unit 14 causes the wireless communication device 20 to reproduce the wireless communication environment when an error occurs in the actual operating environment based on the calculated fluctuation of the received radio wave intensity (step S112). Here, the reproduction unit 14 changes the transmission radio wave intensity of the wireless communication device 20 based on the calculated fluctuation of the reception radio wave intensity.

Subsequently, the reproduction unit 14 reproduces the network communication environment when an error occurs in the actual operating environment based on the calculated fluctuation of the service response time (step S113). Here, the reproduction unit 14 sets the calculated fluctuation of the service response time to the fluctuation of the delay time of the network emulator.

Subsequently, the test control unit 15 causes the terminal 30 to execute the test scenario a predetermined number of times (step S114).

Subsequently, the acquisition unit 12 acquires the execution result of the test scenario from the terminal 30 (step S115), and ends the process.

<Summary>
As described above, according to the present embodiment, the communication state when the error occurs is reproduced based on the history information indicating the communication state by the application of the terminal and the error in the application.

As a result, the development efficiency of the application for the terminal can be improved.

Although the examples of the present invention have been described in detail above, the present invention is not limited to such specific embodiments, and various modifications are made within the scope of the gist of the present invention described in the claims.・ Can be changed.

Each functional unit of the information processing apparatus 10 may be realized by cloud computing composed of, for example, one or more computers.

With respect to the above description, the following sections will be further disclosed.
(Appendix 1)
An acquisition unit that acquires history information of the communication status by the application of the terminal, in which information indicating the error is added to the communication status when an error occurs in the application.
Based on the history information acquired by the acquisition unit, a reproduction unit that reproduces the state of communication when the error occurs when communicating with the terminal, and a reproduction unit.
Information processing device with.
(Appendix 2)
The reproduction unit reproduces a change in the communication state when the error occurs, based on the history information acquired by the acquisition unit.
The information processing device according to Appendix 1.
(Appendix 3)
The communication state includes the radio wave strength of the radio received at the terminal.
The reproduction unit sets the transmission radio wave intensity in the wireless communication device that transmits the radio wave to the terminal based on the radio wave intensity received by the terminal when the error occurs.
The information processing device according to Appendix 1 or 2.
(Appendix 4)
The communication state includes a response time to a request from the terminal.
The reproduction unit reproduces the response time to the request from the terminal when the error occurs.
The information processing device according to any one of Supplementary note 1 to 3.
(Appendix 5)
An information processing system having a terminal and an information processing device.
The terminal
A storage unit that stores history information of the communication status by the application of the terminal, in which information indicating the error is added to the communication status when an error occurs in the application.
A transmission unit that transmits the history information stored in the storage unit to the information processing device, and a transmission unit.
Have,
The information processing device
The acquisition unit that acquires the history information and
Based on the history information acquired by the acquisition unit, a reproduction unit that reproduces the state of communication when the error occurs when communicating with the terminal, and a reproduction unit.
Information processing system.
(Appendix 6)
Information processing device
The process of acquiring the history information of the communication status by the application of the terminal, in which the information indicating the error is added to the communication status when an error occurs in the application.
Based on the history information acquired by the acquired process, a process of reproducing the state of the communication when the error occurs when communicating with the terminal, and a process of reproducing the state of the communication.
Information processing method to execute.

1 Information processing system 10 Information processing device 111 Log storage unit 112 Test result storage unit 12 Acquisition unit 13 Detection unit 14 Reproduction unit 15 Test control unit 16 Service execution unit 20 Wireless communication device 30 Terminal 31 Storage unit 32 Transmission unit 33 Control unit

Claims (5)

The acquisition unit that acquires the history information of the communication status by the application of the terminal,
A detection unit that detects the error based on the history information acquired by the acquisition unit to which information indicating the error is added to the communication state when an error occurs in the application.
It has a reproduction unit that reproduces the state of communication when the error detected by the detection unit occurs when communicating with the terminal.
The reproduction unit reproduces the change in the communication state when the error occurs, based on the frequency distribution regarding the communication state indicated by the history information acquired by the acquisition unit.
Information processing device. The communication state includes the radio wave strength of the radio received at the terminal.
The reproduction unit sets the transmission radio wave intensity in the wireless communication device that transmits the radio wave to the terminal based on the radio wave intensity received by the terminal when the error occurs.
The information processing device according to claim 1. The communication state includes a response time to a request from the terminal.
The reproduction unit reproduces the response time to the request from the terminal when the error occurs.
The information processing device according to claim 1 or 2. An information processing system having a terminal and an information processing device.
The terminal
A storage unit for storing history information of the state of the communication by the application of the terminal,
A transmission unit that transmits the history information stored in the storage unit to the information processing device, and a transmission unit.
Have,
The information processing device
The acquisition unit that acquires the history information and
A detection unit that detects the error based on the history information acquired by the acquisition unit to which information indicating the error is added to the communication state when an error occurs in the application.
It has a reproduction unit that reproduces the state of communication when the error detected by the detection unit occurs when communicating with the terminal.
The reproduction unit reproduces the change in the communication state when the error occurs, based on the frequency distribution regarding the communication state indicated by the history information acquired by the acquisition unit.
Information processing system. Information processing device
The process of acquiring the history information of the communication status by the application of the terminal,
A process of detecting the error based on the history information acquired by the process of acquiring the information indicating the error to the communication state when an error occurs in the application.
A process of reproducing the state of the communication when the error detected by the process of detecting occurs when communicating with the terminal, and a process of reproducing the state of the communication.
The execution,
The reproduction process reproduces the change in the communication state when the error occurs, based on the frequency distribution regarding the communication state indicated by the history information acquired by the acquisition process.
Information processing method.

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