JP6904199B2 - Installed terminals, methods, programs and information processing systems - Google Patents

Description

The present invention relates to installed terminals, methods, programs and information processing systems.

In recent years, self-supporting terminals have been installed in various places. For example, the terminal installed in the restaurant displays the meal menu screen, displays the charge of the menu selected by the user, executes the payment, and issues the meal ticket. In addition, the terminal installed in the movie theater displays the seat selection screen, displays the charge of the seat selected by the user, executes the payment, and issues the ticket.

In relation to screen operations, Patent Document 1 discloses a technique of connecting a plurality of information terminals and sharing the same image among the plurality of information terminals. Patent Document 2 discloses a technique of acquiring a password, a stock quantity of a product, a URL for accessing a server, and the like from the transmitting device by holding a smartphone over a transmitting device such as signage or lighting.

International Publication No. 2015/122008 JP 2015-119459

The operation of the self-supporting installation terminal described above is performed only by the user standing in front of the installation terminal. Therefore, one representative user representing a plurality of users may move in front of the installation terminal and perform a selection operation for another user on behalf of the user. However, it is troublesome for the representative user to grasp the wishes of the other user by the representative user, and when the target cannot be selected by the other user due to the change in the inventory status, the wishes of the other user are called again, for example. It may take time and effort to hear through.

Therefore, the present invention has been made in view of the above problems, and an object of the present invention is a new and improved method capable of realizing a selection operation by a plurality of users for the same transaction. The purpose is to provide installed terminals, methods, programs and information processing systems.

In order to solve the above problems, according to a certain viewpoint of the present invention, it is a self-supporting installation terminal, a display unit for displaying an object selection screen for the first transaction, and an operation for detecting a user operation. The unit, the communication unit that receives information indicating the first object selected from the screen corresponding to the selection screen on the mobile terminal associated with the first transaction, and the user operation detected by the operation unit. Provided is an installation terminal including a display corresponding to the second object selected in step 1 and a display control unit for displaying the display corresponding to the first object on the display unit.

The display control unit may display the total amount of the charge corresponding to the first object and the charge corresponding to the second object on the display unit.

The installed terminal further includes an information output unit that outputs shared information corresponding to the first transaction to the mobile terminal, and the communication unit receives the information from the connection management server and sends the connection management server to the connection management server. The mobile terminal that has transmitted the sharing information may be associated with the first transaction.

The information output unit may transmit the shared information by non-contact communication.

The communication unit may transmit information indicating the second object selected by the user operation to the connection management server.

The display control unit may cause the display unit to erase the display indicating the object selected in the first transaction based on the detection of the hold operation by the operation unit.

The installed terminal further includes an information acquisition unit that acquires the sharing information from the mobile terminal.
The display control unit may display a display indicating an object selected in the transaction corresponding to the shared information acquired by the information acquisition unit on the display unit.

The information acquisition unit may acquire the shared information by reading an information code representing the shared information.

The installation terminal may further include a medium processing unit that processes a medium for payment of the first object and the second object.

The installation terminal may be a kiosk terminal.

Further, in order to solve the above problems, according to another viewpoint of the present invention, it is a method executed by a self-supporting installation terminal, and a screen for selecting an object for the first transaction is displayed. , Detecting a user operation, receiving information indicating a first object selected from a screen corresponding to the selection screen on the mobile terminal associated with the first transaction, and selecting by the user operation. A method is provided that includes displaying the display corresponding to the second object, and displaying the display corresponding to the first object.

Further, in order to solve the above problems, according to another viewpoint of the present invention, the computer is provided with a display unit for displaying an object selection screen for the first transaction, an operation unit for detecting a user operation, and the like. Selected by the communication unit that receives information indicating the first object selected from the screen corresponding to the selection screen on the mobile terminal associated with the first transaction, and the user operation detected by the operation unit. A program is provided for functioning as a self-supporting installation terminal including a display corresponding to a second object and a display control unit for displaying a display corresponding to the first object on the display unit. ..

Further, in order to solve the above problems, according to another viewpoint of the present invention, the information system has a self-supporting installation terminal and a connection management server that manages the connection between the installation terminal and the mobile terminal. The installed terminal is a first selected from a display unit that displays an object selection screen for the first transaction, an operation unit that detects a user operation, and a screen corresponding to the selection screen on the mobile terminal. A communication unit that receives information indicating the object of the above from the connection management server, a display corresponding to the second object selected by the user operation detected by the operation unit, and a display corresponding to the first object. The connection management server has a display control unit that displays the information on the display unit, receives information indicating the first object from the installation terminal, and receives information indicating the first object from the mobile terminal. An information processing system is provided to send to.

As described above, according to the present invention, it is possible to realize a selection operation by a plurality of users for the same transaction.

It is explanatory drawing which shows the structure of the information processing system by embodiment of this invention. It is explanatory drawing which shows the appearance structure of the ticket issuing terminal. It is a block diagram which shows the function of a ticket issuing terminal. It is explanatory drawing which shows the menu screen which the operation display part displays. It is explanatory drawing which shows the specific example of the information for sharing displayed on a mobile terminal. It is explanatory drawing which shows the specific example of the sales system login screen. It is explanatory drawing which shows the specific example of the menu screen which is displayed on the operation display part 128 when a ticket issuing terminal and a mobile terminal are in a screen sharing state. It is explanatory drawing which shows the specific example of the menu screen which is displayed on the operation display part 128 when a ticket issuing terminal and a mobile terminal are in a screen sharing state. It is explanatory drawing which shows the specific example of the screen which is displayed on the mobile terminal in the screen sharing state. It is explanatory drawing which shows the operation until the ticket issuing terminal and the mobile terminal reach the screen sharing state. It is explanatory drawing which shows the operation until the ticket issuing terminal and the mobile terminal reach the screen sharing state. It is explanatory drawing which shows the operation after the ticket issuing terminal and the mobile terminal reach the screen sharing state. It is explanatory drawing which shows the operation after the ticket issuing terminal and the mobile terminal reach the screen sharing state. It is explanatory drawing which shows the operation for holding the screen sharing state. It is explanatory drawing which shows the operation for returning to the screen sharing state. It is explanatory drawing which shows the structure of the information processing system by the modification. It is explanatory drawing which shows the operation of the information processing system by the modification.

Embodiments of the present invention will be described in detail below with reference to the accompanying drawings. In the present specification and the drawings, components having substantially the same functional configuration are designated by the same reference numerals, so that duplicate description will be omitted.

Further, in the present specification and the drawings, a plurality of components having substantially the same functional configuration may be distinguished by adding different alphabets after the same reference numerals. For example, a plurality of configurations having substantially the same functional configuration or logical significance are distinguished as necessary, such as mobile terminals 20A, 20B, and 20C. However, when it is not necessary to particularly distinguish each of the plurality of components having substantially the same functional configuration, only the same reference numerals are given to each of the plurality of components. For example, when it is not necessary to distinguish the mobile terminals 20A, 20B and 20C, each mobile terminal is simply referred to as a mobile terminal 20.

<1. Information processing system configuration>
An embodiment of the present invention relates to an information processing system for issuing a ticket to a user. Hereinafter, an outline of the information processing system according to the embodiment of the present invention will be described with reference to FIG.

FIG. 1 is an explanatory diagram showing a configuration of an information processing system according to an embodiment of the present invention. As shown in FIG. 1, the information processing system according to the embodiment of the present invention includes a ticket issuing terminal 10, an access point 14, a mobile terminal 20, and a connection management server 30. The connection management server 30 is connected to the ticket issuing terminal 10 and the access point 14 via the in-system network 12.

The ticket issuing terminal 10 is an example of a self-supporting installation terminal. The ticket issuing terminal 10 issues a ticket according to an operation by the user. In the example shown in FIG. 1, the ticket issuing terminal 10 is an installation terminal installed in an AAA restaurant. The ticket issuing terminal 10 shown in FIG. 1 displays a menu screen including a meal menu as an object, and issues a ticket (meal ticket) corresponding to the menu selected by the user. In the following, an example in which the ticket issuing terminal 10 displays the menu screen will be mainly described, but the selection screen displayed by the ticket issuing terminal 10 is not limited to the menu screen. For example, the selection screen may be a seat selection screen for a movie, drama, or concert. In any case, embodiments of the present invention are suitably applied to the selection of tickets for objects whose inventory status changes. The ticket issuing terminal 10 may be a kiosk terminal.

The access point 14 is a base station of a wireless LAN (Local Area Network). In the example shown in FIG. 1, the access point 14 is installed in the same AAA restaurant as the ticket issuing terminal 10, and can communicate with the mobile terminal 20A and the mobile terminal 20B existing in the AAA restaurant. The access point 14 may be a dedicated access point for screen sharing described later, or may be an access point used by the public.

The mobile terminal 20 is an example of an information processing device used by a user. The mobile terminal 20 has a display function, a function of detecting an operation by a user, and a wireless communication function. In the example shown in FIG. 1, the mobile terminal 20A and the mobile terminal 20B exist in the AAA restaurant, and can communicate with the connection management server 30 via the access point 14 installed in the AAA restaurant. is there.

The connection management server 30 realizes sharing of the selection screen between the ticket issuing terminal 10 and the mobile terminal 20. Specifically, the connection management server 30 causes the mobile terminal 20 to display a screen corresponding to the selection screen displayed on the ticket issuing terminal 10, and is performed on either the ticket issuing terminal 10 or the mobile terminal 20. The connection with the ticket issuing terminal 10 and the mobile terminal 20 is managed so that the selected operation is reflected on the screen of the other terminal. According to such a configuration, a user standing in front of the ticket issuing terminal 10 and a user located at a place away from the ticket issuing terminal 10 can operate the selection screen at the same time. Hereinafter, the background in which such an embodiment of the present invention was created will be described.

Until now, the operation of a self-supporting installation terminal such as the ticket issuing terminal 10 has been performed only by a user standing in front of the installation terminal. Therefore, one representative user representing a plurality of users may move in front of the installation terminal and perform a selection operation for another user on behalf of the user. However, it is troublesome for the representative user to grasp the wishes of the other user by the representative user, and when the target cannot be selected by the other user due to the change in the inventory status, the wishes of the other user are called again, for example. It may take time and effort to hear through.

For example, suppose there are two X and Y in the food court of a shopping mall. Upon hearing Y's request (ramen), only X moved to the front of the installed terminal and tried to select the ramen that Y requested, but the ramen was sold out. Therefore, X considers inquiring Y about which other menu is better by using the chat function or the telephone function of the mobile terminal, but it is difficult and time-consuming to convey the information of the other menu to Y in detail.

Also assume that there are two X and Y in the movie theater. Upon hearing Y's request (rightmost seat), only X moved in front of the installation terminal and tried to select the rightmost seat that Y requested, but the rightmost seat was not available. X considers asking Y whether other seats are acceptable by using the chat function or telephone function of the mobile terminal, but it is difficult and time-consuming to tell Y the other vacant seats in detail.

The information processing system according to the embodiment of the present invention can solve the above-mentioned inconvenience by realizing screen sharing between the ticket issuing terminal 10 and the mobile terminal 20. Hereinafter, the configuration of such an embodiment of the present invention will be described in more detail.

<Structure of ticket issuing terminal>
FIG. 2 is an explanatory diagram showing an external configuration of the ticket issuing terminal 10. FIG. 3 is a block diagram showing the functions of the ticket issuing terminal 10. As shown in FIGS. 2 and 3, the ticket issuing terminal 10 includes a transaction medium port 132, a ticketing port 136, a non-contact reader / writer 140, an information code reader 142, a communication unit 144, and a media processing unit 152. And a ticket issuing unit 156.

The operation display unit 128 includes a function as a display unit for displaying an operation guidance screen by the user and an operation unit for the user to input an operation. The function as a display unit is realized by, for example, a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD) device, and an OLED (Organic Light Emitting Mode) device. Further, the function as an operation unit is realized by, for example, a touch panel. Although FIG. 2 shows an example in which the functions of the display unit and the operation unit are integrally configured in the ticket issuing terminal 10, the functions of the display unit and the operation unit may be configured separately.

In the present embodiment, the operation display unit 128 displays an object selection screen for each transaction. Here, a specific example of the selection screen will be described with reference to FIG.

FIG. 4 is an explanatory diagram showing a menu screen displayed by the operation display unit 128. As shown in FIG. 4, the menu screen includes display buttons 51 to 57 for selecting each menu, a purchase confirmation button 58, a screen sharing start button 60, and a screen sharing return button 62. The screen sharing start button 60 is a button that is pressed to start screen sharing between the ticket issuing terminal 10 and the mobile terminal 20 and enable simultaneous operations by a plurality of users. The screen sharing return button 62 is a button that is pressed to return to the screen sharing state after the screen sharing is suspended.

The transaction medium port 132 is an opening through which a transaction medium used for settlement for ticketing is exchanged. Transaction media include credit cards or cash. The medium processing unit 152 processes the transaction medium exchanged at the transaction medium port 132. For example, when the transaction medium is a credit card, the medium processing unit 152 reads the information recorded on the credit card inserted from the transaction medium port 132. When the transaction medium is cash, the medium processing unit 152 has a cash transport path, a cash cassette, a discrimination unit for discriminating the legitimacy of cash, and the like. The cash inserted into the transaction medium port 132 at the time of deposit is transported to the discrimination unit via the transport path, and when a normal discrimination result is obtained by the discrimination unit, it is transported to a cash cassette according to the denomination. Further, at the time of withdrawal, cash is withdrawn from the cash cassette, the discriminating unit discriminates the drawn banknotes, and when a normal discrimination result is obtained, the cash is transported to the transaction medium port 132. It should be noted that electronic money and virtual currency can be used as transaction media, and in this case, the transaction medium port 132 and the medium processing unit 152 do not have to be provided in the ticket issuing terminal 10.

The ticketing slot 136 is an opening for ejecting a ticket. The ticket issuing unit 156 prints the information corresponding to the menu selected by the user on the paper-like medium, and discharges the ticket, which is the paper-like medium on which the information corresponding to the menu is printed, from the ticketing slot 136.

The non-contact reader / writer 140 is a non-contact communication unit that communicates with another terminal by non-contact communication. In the present embodiment, the non-contact reader / writer 140 performs non-contact communication of sharing information for screen sharing between the ticket issuing terminal 10 and the mobile terminal 20 based on the selection of the screen sharing start button 60 on the menu screen. It functions as an information output unit to be transmitted to the mobile terminal 20. The sharing information transmitted from the non-contact reader / writer 140 to the mobile terminal 20 is displayed on the mobile terminal 20.

FIG. 5 is an explanatory diagram showing a specific example of sharing information displayed on the mobile terminal 20. As shown in FIG. 5, the shared information includes a shared ID 72, a PW (password) 74, and an information code 76. The shared ID 72 and PW 74 are issued in association with the ongoing transaction at the ticket issuing terminal 10. The information code 76 is a code in which the information of the shared ID 72 and the PW 74 is embedded. Although the two-dimensional code is shown as the information code 76 in FIG. 5, the information code 76 is not limited to the two-dimensional code and may be a bar code.

For example, when the mobile terminal 20A used by the user A standing in front of the ticket issuing terminal 10 receives the above sharing information, the mobile terminal 20A is used by the user B who is away from the ticket issuing terminal 10 by user operation. The sharing information is transmitted to the mobile terminal 20B. The mobile terminal 20A can transmit the sharing information to the mobile terminal 20B by using an e-mail or a communication application. When the user B inputs the above sharing information on the AAA restaurant sales system login screen, screen sharing is started.

FIG. 6 is an explanatory diagram showing a specific example of the AAA restaurant sales system login screen. The shared ID input field 82 is an area where a shared ID is input, the PW input field 84 is an area where a password is input, the login button 86 is a button pressed to confirm input information, and a clear button. 88 is a button pressed to clear the input information.

Here, returning to the description of the configuration of the ticket issuing terminal 10 with reference to FIG. 3, the information code reader 142 functions as an information acquisition unit that reads information from the information code displayed on the mobile terminal 20. In particular, the information code reader 142 reads the sharing information from the information code displayed on the mobile terminal 20 in order to return to the screen sharing state.

The communication unit 144 communicates various information with the connection management server 30 via the in-system network 12. For example, the communication unit 144 transmits information indicating a menu (first object) selected by the user by operating the operation display unit 128 to the connection management server 30. Further, the communication unit 144 receives information indicating a menu (second object) selected by the ticket issuing terminal 10 and the mobile terminal 20 in the screen sharing state from the connection management server 30.

The control unit 160 controls the overall operation of the ticket issuing terminal 10. For example, the control unit 160 controls the operations of the non-contact reader / writer 140, the information code reader 142, the communication unit 144, the medium processing unit 152, and the ticket issuing unit 156. In particular, the control unit 160 according to the present embodiment has a function as a display control unit that controls the display of the selection screen displayed on the operation display unit 128. For example, the control unit 160 causes the operation display unit 128 to display the menu screen shown in FIG. Further, the control unit 160 changes the display mode of the menu screen when the ticket issuing terminal 10 and the mobile terminal 20 are in the screen sharing state. Hereinafter, a specific example of the menu screen displayed on the operation display unit 128 when the ticket issuing terminal 10 and the mobile terminal 20B are in the screen sharing state will be described with reference to FIGS. 7 and 8.

7 and 8 are explanatory views showing a specific example of a menu screen displayed on the operation display unit 128 when the ticket issuing terminal 10 and the mobile terminal 20B are in the screen sharing state. As shown in FIG. 7, the menu screen displayed in the screen sharing state includes the screen sharing display 63, the selection status display 64, in addition to the display buttons 51 to 57 for selecting each menu and the purchase confirmation button 58. Includes total charge display 65 and screen sharing hold button 66.

The screen sharing display 63 indicates that the ticket issuing terminal 10 and the mobile terminal 20B are in the screen sharing state, and how many mobile terminals 20 are in the screen sharing state with the ticket issuing terminal 10. “Number of shared units: 1” shown in FIG. 7 indicates that the ticket issuing terminal 10 and one mobile terminal 20B are in the screen sharing state.

The selection status display 64 shows the menu selected by each of the ticket issuing terminal 10 and the mobile terminal 20B. In the example shown in FIG. 7, since the menu is not selected in either the ticket issuing terminal 10 or the mobile terminal 20B, the selection status display 64 is "no selection".

The total charge display 65 indicates the total charge of the menu selected by the ticket issuing terminal 10 and the mobile terminal 20B. In the example shown in FIG. 7, since the menu is not selected in either the ticket issuing terminal 10 or the mobile terminal 20B, "0 yen" is shown as the total charge.

The screen sharing hold button 66 is a button pressed to hold the screen sharing between the ticket issuing terminal 10 and the mobile terminal 20B. For example, when the user once gives the turn to the person in line after the user who operates the ticket issuing terminal 10, the user selects the screen sharing hold button 66 to put the screen sharing on hold.

After the menu screen shown in FIG. 7 is displayed, when a menu is selected on the ticket issuing terminal 10 and the mobile terminal 20B, the menu screen is updated. Specifically, as shown in FIG. 8, the selection status display 64 shows the menus selected by the ticket issuing terminal 10 and the mobile terminal 20B separately, and the total charge display 65 shows the ticket issuing terminal 10 and the mobile terminal 20B. "1200 yen" is shown as the total charge of the menu selected in.

As shown in FIG. 9, the mobile terminal 20B also displays a screen corresponding to the menu screen displayed on the operation display unit 128.

FIG. 9 is an explanatory diagram showing a specific example of the screen displayed on the mobile terminal 20B in the screen sharing state. As shown in FIG. 9, the screens displayed on the mobile terminal 20B are display buttons 51 to 57 for selecting each menu, screen sharing display 93, selection status display 94, total charge display 95, and selection end button 96. including.

The screen sharing display 93 indicates that the mobile terminal 20B is in a screen sharing state with the ticket issuing terminal 10. The selection status display 94 is a display indicating the menu selected by the ticket issuing terminal 10 (display corresponding to the first object) and a display indicating the menu selected by the mobile terminal 20B (display corresponding to the second object). ). In the example shown in FIG. 9, the selection status display 94 includes “gyudon × 1” and “ramen × 1” as in the menu screen displayed on the ticket issuing terminal 10 shown in FIG. The total charge display 95 indicates the total charge of the menu selected by the ticket issuing terminal 10 and the mobile terminal 20B. The selection end button 96 is a button that is pressed when the user of the mobile terminal 20B finishes selecting the menu.

<Operation>
The configuration of the ticket issuing terminal 10 according to the present embodiment has been described above. Subsequently, the operation of the information processing system including the ticket issuing terminal 10 will be described with reference to FIGS. 10 to 15.

(Operation up to screen sharing state)
10 and 11 are explanatory views showing the operation of the ticket issuing terminal 10 and the mobile terminal 20B up to the screen sharing state. As shown in FIG. 10, first, when the user standing in front of the ticket issuing terminal 10 presses the screen sharing start button 60 on the menu screen (S304), the ticket issuing terminal 10 sends the sharing information to the connection management server 30. Request (S308). Then, the connection management server 30 issues and stores the sharing information in association with the ongoing transaction (first transaction) at the ticket issuing terminal 10 (S312), and transmits the sharing information to the ticket issuing terminal 10 (S316). ).

When the communication unit 144 of the ticket issuing terminal 10 receives the sharing information, the control unit 160 causes the operation display unit 128 to display a proximity guidance screen for guiding the proximity of the mobile terminal 20 to the non-contact reader / writer 140 ( S320). When the user who sees the proximity guidance screen brings the mobile terminal 20A close to the non-contact reader / writer 140 of the ticket issuing terminal 10, the non-contact reader / writer 140 transmits the sharing information to the mobile terminal 20 (S324). The mobile terminal 20A that succeeded in receiving the sharing information transmits the transmission result and the model-specific ID to the ticket issuing terminal 10 (S328), and the operation display unit 128 of the ticket issuing terminal 10 completes the transmission of the sharing information. A completion notification screen indicating that effect is displayed (S332). Then, the mobile terminal 20A transmits the sharing information to the mobile terminal 20B according to the operation performed by the user of the mobile terminal 20A (S336).

After that, as shown in FIG. 11, when the mobile terminal 20B transmits a connection request to the access point 14 (S344) and the connection to the access point 14 is successful, the mobile terminal 20B sells the AAA restaurant from the access point 14. Receive the system login screen (S348). Then, the mobile terminal 20B displays the sales system login screen as described with reference to FIG. 6 (S348). When the user of the mobile terminal 20B inputs the sharing information on the sales system login screen, the mobile terminal 20B transmits the input sharing information to the connection management server 30 (S356). The connection management server 30 authenticates the sharing information received from the mobile terminal 20B, and when the authentication is successful, the screen including the login completion notification and the screen sharing display 93 and the selection status display 94 described with reference to FIG. (Hereinafter, for convenience of explanation, it is referred to as a menu screen) is transmitted to the mobile terminal 20B (S360).

Further, the connection management server 30 transmits a menu screen including the screen sharing display 63 and the selection status display 64 described with reference to FIG. 7 to the ticket issuing terminal 10 (S364). When the ticket issuing terminal 10 displays the menu screen, the ticket issuing terminal 10 transmits a display completion notification to the connection management server 30 (S372). When the connection management server 30 receives the display completion notification, the status of the ticket issuing terminal 10 is updated to the screen sharing state (S376), and the ticket issuing terminal 10 and the mobile terminal 20B reach the screen sharing state.

In addition, the ticket issuing terminal 10 generates a menu screen including an in-stock menu (the selection button of the in-stock menu is enabled) based on the stock status of the menu managed by the ticket issuing terminal 10, and the menu is concerned. The screen may be transmitted to the ticket issuing terminal 10 and the mobile terminal 20.

Further, in the present specification, an example in which the connection management server 30 generates and transmits a screen displayed on the ticket issuing terminal 10 and the mobile terminal 20 will be described, but the present embodiment is not limited to such an example. For example, the connection management server 30 may transmit the information element used by the ticket issuing terminal 10 or the mobile terminal 20 to generate a screen to the ticket issuing terminal 10 or the mobile terminal 20.

(Operation after reaching the screen sharing state)
12 and 13 are explanatory views showing the operation after the ticket issuing terminal 10 and the mobile terminal 20B reach the screen sharing state.

As shown in FIG. 12, when the user of the mobile terminal 20B performs a menu selection operation on the menu screen displayed on the mobile terminal 20B (S404), the mobile terminal 20B displays menu information indicating the menu selected by the user. It is transmitted to the connection management server 30 (S408). The connection management server 30 updates the menu screen based on the menu information received from the mobile terminal 20B (S412). Specifically, the menu indicated by the menu information received from the mobile terminal 20B is added to the selection status display 94 of the menu screen for the mobile terminal 20B and the selection status display 64 of the menu screen for the ticket issuing terminal 10.

Then, when the connection management server 30 transmits the updated menu screen to the mobile terminal 20B (S416), the mobile terminal 20B updates the menu screen (S420) and transmits an update completion notification to the connection management server 30 (S424). ).

Subsequently, when the connection management server 30 transmits the updated menu screen (including information indicating the menu selected in the mobile terminal 20B) to the ticket issuing terminal 10 (S428), the ticket issuing terminal 10 displays the menu screen. It updates (S432) and sends an update completion notification to the connection management server 30 (S436).

Similarly, as shown in FIG. 13, when a user standing in front of the ticket issuing terminal 10 performs a menu selection operation on the menu screen displayed on the ticket issuing terminal 10 (S444), the ticket issuing terminal 10 is operated by the user. Menu information indicating the selected menu is transmitted to the connection management server 30 (S448). The connection management server 30 updates the menu screen based on the menu information received from the ticket issuing terminal 10 (S452). Specifically, the menu indicated by the menu information received from the ticket issuing terminal 10 is added to the selection status display 94 of the menu screen for the mobile terminal 20B and the selection status display 64 of the menu screen for the ticket issuing terminal 10.

Then, when the connection management server 30 sends the updated menu screen to the ticket issuing terminal 10 (S456), the ticket issuing terminal 10 updates the menu screen (S460) and sends an update completion notification to the connection management server 30. (S464).

Subsequently, when the connection management server 30 transmits the updated menu screen (including information indicating the menu selected in the ticket issuing terminal 10) to the mobile terminal 20B (S468), the mobile terminal 20B updates the menu screen. Then (S472), the update completion notification is transmitted to the connection management server 30 (S476).

As described above, according to the present embodiment, the menu screen is shared between the ticket issuing terminal 10 and the mobile terminal 20, so that the user standing in front of the ticket issuing terminal 10 and the user of the mobile terminal 20 are the same. It is possible to perform menu selection operations separately in transactions. Therefore, the user standing in front of the ticket issuing terminal 10 does not need to listen to the request of the user of the mobile terminal 20, so that the time and effort for selecting the ticket and the operation time can be reduced.

By pressing the purchase confirmation button 58 on the menu screen displayed on the ticket issuing terminal 10 shown in FIG. 7, the purchase screen of the menu selected on the ticket issuing terminal 10 and the mobile terminal 20 is displayed. The purchase confirmation button 58 may be activated after the selection end button 96 is pressed down on the mobile terminal 20. With such a configuration, it is possible to prevent the user of the mobile terminal 20 from proceeding with the purchase procedure before finishing the menu selection.

(Hold screen sharing status)
FIG. 14 is an explanatory diagram showing an operation for holding the screen sharing state. As shown in FIG. 14, when the user standing in front of the ticket issuing terminal 10 presses the screen sharing hold button 66 included in the menu screen (S504), the ticket issuing terminal 10 sends a hold request to the connection management server 30. (S508).

Then, the connection management server 30 updates the status of the ticket issuing terminal 10 and the mobile terminal 20B to the screen sharing hold state (S512). After that, the connection management server 30 transmits the menu screen in which the screen sharing display 93 is changed to the display indicating the hold state to the mobile terminal 20B (S516). The mobile terminal 20B updates the display on the menu screen received from the connection management server 30 (S520), and transmits the update completion notification to the connection management server 30 (S524). After that, the connection management server 30 transmits a hold completion notification to the ticket issuing terminal 10 (S528). Based on the hold completion notification, the ticket issuing terminal 10 deletes the selection status display 64, the total charge display 65, and the like, and displays the operation waiting screen.

(Return to screen sharing state)
FIG. 15 is an explanatory diagram showing an operation for returning to the screen sharing state. As shown in FIG. 15, when a user standing in front of the ticket issuing terminal 10 presses the screen sharing return button 62 on the menu screen shown in FIG. 4 (S532), the operation display unit 128 of the ticket issuing terminal 10 is displayed. An information code guidance screen for guiding the information code 76 in which the sharing information is embedded to the information code reader 142 is displayed (S536). When the user of the mobile terminal 20A who sees the information code guidance screen displays the information code 76 on the mobile terminal 20A (S540) and holds the mobile terminal 20A over the information code reader 142 of the ticket issuing terminal 10, the information code reader 142 Reads the information code 76 (S544) and acquires the sharing information from the information code 76 (S548).

Subsequently, the ticket issuing terminal 10 transmits the sharing information acquired in S548 to the connection management server 30 (S552). The connection management server 30 identifies a transaction corresponding to the sharing information received from the ticket issuing terminal 10 and extracts the menu selected in the transaction (S556). Further, the connection management server 30 refers to the inventory data of the menu and generates a menu screen (S560). Specifically, a menu screen for the ticket issuing terminal 10 is generated, which includes a selection button for an in-stock menu, a selection status display 64 indicating the selected menu, and the like.

After that, the connection management server 30 transmits the menu screen generated in S560 to the ticket issuing terminal 10 (S564), and when the ticket issuing terminal 10 displays the menu screen (S568), the ticket issuing terminal 10 connects the display completion notification. It is transmitted to the management server 30 (S572).

The connection management server 30 updates the status of the ticket issuing terminal 10 to the screen sharing state in response to the reception of the display completion notification from the ticket issuing terminal 10 (S576). Then, the connection management server 30 transmits a menu screen including a screen sharing display 93 indicating that the ticket issuing terminal 10 and the mobile terminal 20B have returned to the screen sharing state to the mobile terminal 20B (S580). The mobile terminal 20B updates the display on the menu screen received from the connection management server 30 (S584), and transmits the update completion notification to the connection management server 30 (S584).

As described above, according to the present embodiment, even if the user who is selecting the menu on the ticket issuing terminal 10 puts the screen sharing on hold and leaves the ticket issuing terminal 10, the menu selected before the holding is reflected thereafter. It is possible to resume the menu selection from the state. Therefore, the user who is using the ticket issuing terminal 10 can easily give the order to the people who are lined up later, for example, when it seems that it takes time to select the menu. As a result, it is expected that congestion will be alleviated and customer satisfaction will be improved.

<Modification example>
In the above, an example in which the embodiment of the present invention is applied to the issuance of a ticket corresponding to a meal menu has been described. Hereinafter, as a modified example, an example in which the embodiment of the present invention is applied to the issuance of a movie viewing ticket will be described.

(Constitution)
FIG. 16 is an explanatory diagram showing a configuration of an information processing system according to a modified example. As shown in FIG. 16, the information processing system according to the modified example includes a ticket issuing terminal 10, an access point 14, a mobile terminal 20, a connection management server 30, and an existing host server 40. The connection management server 30 is connected to the ticket issuing terminal 10, the access point 14, and the existing host server 40 via the in-system network 12.

In the example shown in FIG. 16, the ticket issuing terminal 10, the access point 14, and the mobile terminals 20A and 20B are present in the AAA movie theater. The ticket issuing terminal 10 and the mobile terminal 20 according to the modified example display a movie seat selection screen or the like instead of the meal menu screen described in the above embodiment. Other functions of the ticket issuing terminal 10 and the mobile terminal 20 are as described in the above embodiment.

The connection management server 30 realizes sharing of the selection screen between the ticket issuing terminal 10 and the mobile terminal 20. At that time, the connection management server 30 inquires of the existing host server 40 for seat management information (stock data) indicating the availability of seats in the movie, and acquires the seat management information from the existing host server 40. The connection management server 30 generates a seat selection screen displayed on the ticket issuing terminal 10 and the mobile terminal 20 based on the availability of the seat.

The existing host server 40 manages the above-mentioned seat management information. The existing host server 40 transmits seat management information to the connection management server 30 in response to an inquiry from the connection management server 30.

(motion)
The configuration of the information processing system according to the modified example has been described above. Subsequently, the operation of the information processing system according to the modified example will be described with reference to FIG.

FIG. 17 is an explanatory diagram showing the operation of the information processing system according to the modified example. As shown in FIG. 17, when the user performs a seat selection operation on the mobile terminal 20B in the screen sharing state with the ticket issuing terminal 10 (S604), the mobile terminal 20B connects the seat information indicating the selected seat. It is transmitted to the management server 30 (S608).

Subsequently, the connection management server 30 transmits a request for updating the seat management information including the seat information received from the mobile terminal 20B to the existing host server 40 (S612). Based on the seat management information update request, the existing host server 40 changes the seat status indicated by the seat information included in the seat management information update request from "vacant" to "reserved" to change the seat management information. Update (S616). Then, the existing host server 40 transmits the updated seat management information to the connection management server 30 (S620).

The connection management server 30 updates the seat selection screen based on the seat management information received from the existing host server 40 (S624), and transmits the updated seat selection screen to the ticket issuing terminal 10 (S628). The ticket issuing terminal 10 updates the display on the seat selection screen received from the connection management server 30 (S632), and transmits the update completion notification to the connection management server 30 (S636).

Similarly, the connection management server 30 transmits the updated seat selection screen to the mobile terminal 20B (S40). The mobile terminal 20B updates the display on the seat selection screen received from the connection management server 30 (S644), and transmits the update completion notification to the connection management server 30 (S648).

In this way, the connection management server 30 also cooperates with the existing host server 40 that manages inventory data such as seat management information, so that the ticket issuing terminal 10 and the mobile terminal display a selection screen that reflects real-time inventory data. It is possible to share with 20.

<Conclusion>
As described above, according to the present embodiment, the ticket issuing terminal 10 and the mobile terminal 20 share the selection screen of objects such as meal menus and seats, so that the user standing in front of the ticket issuing terminal 10 can share the screen. It is possible for the user with the mobile terminal 20 to separately select objects in the same transaction. Therefore, the user standing in front of the ticket issuing terminal 10 does not need to listen to the request of the user of the mobile terminal 20, so that the time and effort for selecting the object and the operation time can be reduced.

Further, according to the present embodiment, even if the user who is selecting the object on the ticket issuing terminal 10 puts the screen sharing on hold and leaves the ticket issuing terminal 10, the object selected before the holding is reflected thereafter. It is possible to resume object selection from. Therefore, the user who is using the ticket issuing terminal 10 can easily give the order to the people who are lined up later, for example, when it seems that it takes time to select the object. As a result, it is expected that congestion will be alleviated and customer satisfaction will be improved.

Although preferred embodiments of the present invention have been described in detail with reference to the accompanying drawings, the present invention is not limited to such examples. It is clear that a person having ordinary knowledge in the field of technology to which the present invention belongs can come up with various modifications or modifications within the scope of the technical ideas described in the claims. , These are also naturally understood to belong to the technical scope of the present invention.

For example, each step in the processing of the information processing system of the present specification does not necessarily have to be processed in chronological order in the order described as a sequence diagram. For example, each step in the processing of the information processing system may be processed in an order different from the order described as the sequence diagram, or may be processed in parallel.

Further, the hardware such as the CPU, ROM, and RAM built in the ticket issuing terminal 10, the mobile terminal 20, and the connection management server 30 is equivalent to the configurations of the ticket issuing terminal 10, the mobile terminal 20, and the connection management server 30 described above. It is also possible to create a computer program to demonstrate the functions of. A storage medium for storing the computer program is also provided.

10 Ticket issuing terminal 12 In-system network 14 Access point 20 Mobile terminal 30 Connection management server 40 Existing host server 128 Operation display unit 132 Transaction media port 136 Ticketing port 140 Non-contact reader / writer 142 Information code reader 144 Communication unit 152 Media processing unit 156 Ticket issuing unit 160 Control unit

Claims (13)

It is a self-supporting installation terminal,
A display unit that displays an object selection screen for the first transaction,
An operation unit that detects user operations and
A communication unit that receives information indicating a first object selected from a screen corresponding to the selection screen on the mobile terminal associated with the first transaction.
A display control unit that causes the display unit to display a display corresponding to the second object selected by the user operation detected by the operation unit and a display corresponding to the first object.
An installed terminal equipped with. The installation terminal according to claim 1, wherein the display control unit displays the total amount of the charge corresponding to the first object and the charge corresponding to the second object on the display unit. The installed terminal further includes an information output unit that outputs shared information corresponding to the first transaction to the mobile terminal.
The communication unit receives the information from the connection management server and receives the information.
The installed terminal according to claim 1 or 2, wherein the mobile terminal that has transmitted the sharing information to the connection management server is associated with the first transaction. The installed terminal according to claim 3, wherein the information output unit transmits the shared information by non-contact communication. The installed terminal according to claim 3 or 4, wherein the communication unit transmits information indicating the second object selected by the user operation to the connection management server. Any one of claims 3 to 5, wherein the display control unit causes the display unit to erase the display indicating the object selected in the first transaction based on the detection of the hold operation by the operation unit. Installation terminal described in the section. The installed terminal further includes an information acquisition unit that acquires the sharing information from the mobile terminal.
The installation terminal according to claim 6, wherein the display control unit causes the display unit to display a display indicating an object selected in a transaction corresponding to the shared information acquired by the information acquisition unit. The installation terminal according to claim 7, wherein the information acquisition unit acquires the shared information by reading an information code expressing the shared information. The installation terminal according to any one of claims 1 to 8, further comprising a medium processing unit that processes a medium for payment of the first object and the second object. The installation terminal according to any one of claims 1 to 9, wherein the installation terminal is a kiosk terminal. It is a method executed by a self-supporting installation terminal.
Displaying the object selection screen for the first transaction,
Detecting user operations and
Receiving information indicating the first object selected from the screen corresponding to the selection screen on the mobile terminal associated with the first transaction, and
Displaying the display corresponding to the second object selected by the user operation and the display corresponding to the first object.
Including methods. Computer,
A display unit that displays an object selection screen for the first transaction,
An operation unit that detects user operations and
A communication unit that receives information indicating a first object selected from a screen corresponding to the selection screen on the mobile terminal associated with the first transaction.
A display control unit that causes the display unit to display a display corresponding to the second object selected by the user operation detected by the operation unit and a display corresponding to the first object.
A program to function as a self-supporting installation terminal equipped with. An information processing system having a self-supporting installation terminal and a connection management server that manages the connection between the installation terminal and the mobile terminal.
The installation terminal is
A display unit that displays an object selection screen for the first transaction,
An operation unit that detects user operations and
A communication unit that receives information indicating a first object selected from a screen corresponding to the selection screen in the mobile terminal from the connection management server.
A display control unit that causes the display unit to display a display corresponding to the second object selected by the user operation detected by the operation unit and a display corresponding to the first object.
Have,
The connection management server is an information processing system that receives information indicating the first object from the installation terminal and transmits information indicating the first object to the mobile terminal.

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