JP6861194B2 - Notification device and notification method - Google Patents

Description

The present invention relates to a notification device and a notification method for notifying the delivery of a package.

Conventionally, there is known a system that manages from acceptance of parcel delivery to delivery to a delivery destination based on a request from a user. Patent Document 1 describes a technique for accepting reservations for using a home delivery service on the Web.

Japanese Unexamined Patent Publication No. 2004-269264

However, when the user requests the delivery of the package via the home delivery system using the Internet as in Patent Document 1, the logistics company that delivers the package is limited to the logistics company that operates the home delivery system. .. For example, if the content of the service provided by the logistics company that operates the home delivery system accessed by the user does not meet the conditions of the user who requests the delivery of the package, the user selects another logistics company that meets his / her own conditions. I had to look for it. Therefore, it is troublesome for the user to have the logistics company that satisfies the conditions of the user requesting the delivery of the parcel deliver the parcel.

Therefore, the present invention has been made in view of these points, and provides a notification device and a notification method capable of easily delivering a package to a logistics company that satisfies the conditions of a user requesting the delivery of the package. With the goal.

The notification device according to the first aspect of the present invention is a delivery destination information indicating the position of the collection destination locker, which is the collection destination of the goods, and the delivery indicating the delivery destination of the goods from the client who requested the delivery of the goods. The request information acquisition unit that acquires the request information including the destination information and the deadline information indicating the deadline for delivering the package to the delivery destination, and the collection destination included in the request information acquired by the request information acquisition unit. A delivery information notification unit that notifies a plurality of logistics companies of information, the delivery destination information, and the deadline information as delivery information, and the delivery information notification unit presented by each of the one or more logistics companies. A bid information acquisition unit that acquires bid information indicating that delivery is possible based on the delivery information notified by the company, and one of the one or more logistics companies that presented the bid information. It has a selection unit to be selected, and a locker information notification unit for notifying the one logistics company selected by the selection unit of the collection destination unlocking information used for unlocking the locked collection destination locker.

The bid information acquisition unit acquires the bid information including the delivery fee for the delivery of the package presented by each of the one or more logistics companies, and the selection unit is acquired by the bid information acquisition unit. Based on the delivery fee included in each of the one or more bid information, the one logistics company may be selected from the one or more logistics companies that have presented the bid information.

The selection unit may select the one logistics company from the one or more logistics companies that have presented the bid information based on the evaluation information indicating the evaluation of each of the plurality of logistics companies. ..

The notification device further includes a bid information notification unit that notifies the client of bid information indicating that the bid information has been presented by the one or more distribution companies, and the selection unit is the request. The one logistics business operator is selected from the one or more logistics business operators who have presented the bidding information based on the selection information indicating the logistics business operator selected based on the bidding business operator information. May be good.

The bid information notification unit may notify the client of the bid business information including the delivery fee for the delivery of the package, which is presented by each of the one or more logistics business operators.
The bid information notification unit may notify the client of the bid business information including the evaluation information indicating the evaluation of each of the one or more distribution business operators who presented the bid information.

The delivery information notification unit notifies the plurality of distribution companies of the delivery information including the bid deadline information indicating the bid deadline determined based on the deadline information, and the bid information acquisition unit receives the bid deadline information. Within the indicated deadline, the bid information presented by each of the one or more logistics companies may be acquired.

When the delivery destination of the package indicated by the delivery destination information is a locker, the locker information notification unit receives the package after it is stored in the delivery destination locker which is the delivery destination of the package indicated by the delivery destination information. The recipient who receives the package may be notified of the recipient information indicating the position of the delivery locker and the recipient unlock information used for unlocking the locked delivery locker.

The notification device is used when the delivery charge for the delivery of the package presented by the one selected logistics company is lower than the market price for the delivery of the package calculated based on the delivery information. , The point-giving unit may further provide points based on the difference charge obtained by subtracting the delivery charge from the market price to the client.

The request information acquisition unit acquires a plurality of the request information having the same collection destination of the package in a predetermined period, and the delivery information notification unit acquires the plurality of delivery information acquired by the request information acquisition unit. May be notified to the plurality of logistics companies.

The request information acquisition unit acquires request information further including package information including at least one of the weight of the package, the size of the package, and at least one of the types of the package, and the delivery information notification unit receives the request information. The delivery information including the package information acquired by the request information acquisition unit may be notified to the plurality of logistics companies.
It may further have a delivery status notification unit that notifies the client of the delivery status of the package.

The notification method according to the second aspect of the present invention includes the collection destination information indicating the position of the collection destination locker, which is the collection destination of the luggage, and the collection destination information of the luggage, which is executed by the computer and is executed by the client who requested the delivery of the luggage. A step of acquiring request information including delivery destination information indicating a delivery destination and a deadline information indicating a deadline for delivering the package to the delivery destination, the collection destination information included in the acquired request information, and the above. It is possible to perform a step of notifying a plurality of logistics companies of the delivery destination information and the deadline information as delivery information, and delivery based on the notified delivery information presented by each of the one or more logistics companies. A step of acquiring bid information indicating that, a step of selecting one of the above-mentioned logistics companies from the one or more logistics companies that presented the bid information, and a step of locking the selected one of the above-mentioned logistics companies. It has a step of notifying the pickup destination unlocking information used for unlocking the pickup destination locker.

According to the present invention, there is an effect that the parcel can be easily delivered to a logistics company that satisfies the conditions of the user who requests the parcel delivery.

It is a figure which shows the outline of the locker management apparatus which concerns on 1st Embodiment. It is a figure which shows the structure of the locker management apparatus which concerns on 1st Embodiment. It is a figure which shows an example of the user information. It is a figure which shows an example of the business operator information. It is a figure which shows an example of the locker information. It is a sequence diagram for demonstrating the flow of the process of delivering a package. It is a figure which shows an example of the package delivery reception screen. It is a figure which shows the structure of the locker management apparatus which concerns on 2nd Embodiment. It is a figure which shows an example of the logistics company selection screen.

<First Embodiment>
[Overview of Locker Management Device 1]
FIG. 1 is a diagram showing an outline of the locker management device 1 according to the first embodiment. The locker management device 1 functions as a server that manages a plurality of lockers 5 (for example, lockers 5A1, 5A2, 5B1, 5B2). The locker management device 1 is connected to the user terminal 2 and the business terminal 3 via a communication network such as the Internet or a telephone line. The locker management device 1 also functions as a notification device that notifies various information to each of the user U and the logistics company that delivers the package B. User U is the client who requested the delivery of the package B and the recipient who receives the package B.

The user terminal 2 is, for example, a computer such as a smartphone owned by the user U who uses the locker 5. The business terminal 3 is, for example, a computer such as a personal computer or a smartphone used by a logistics business. The logistics business operator is, for example, a corporation or a sole proprietor who is engaged in the delivery of luggage B. The logistics company may be a driver (general public) who is registered in a delivery service operated by a corporation to deliver cargo B using a private car.

A plurality of lockers 5 are provided on the locker shelves 4 (for example, locker shelves 4A and 4B), and are installed in various facilities such as stations and public facilities. The locker 5 includes a locker door and a communication unit that communicates with the locker management device 1. The locker 5 locks or unlocks the locker door according to the control of the locker management device 1.

The locker management device 1 provides a locker service for enhancing the usability of the locker 5. It is assumed that the user U who uses the locker service has registered the use of the service in advance. The locker management device 1 stores user information in which information about the user U such as the name and contact information of the user U is associated with a user ID as user identification information for identifying the user U. Further, the locker management device 1 stores the contact information of the user U who has deposited the luggage B in the locker 5 in association with the locker ID as the locker identification information for identifying the locker 5 in which the luggage B is stored.

The locker management device 1 according to the first embodiment is used, for example, when the package B stored in the locker 5 is delivered to the delivery destination designated by the user U. The delivery destination may be a locker in a place different from the locker in which the baggage B is stored, or may be a specific person at an address or a place of residence. In the example shown in FIG. 1, a case where the package B stored in the collection destination locker (locker 5A1), which is the collection destination of the package B, is delivered to the delivery destination locker (locker 5B1), which is the delivery destination of the package B, will be described. ..

The user U who stores the package B in the locker 5A1 performs a delivery request operation including request information for requesting the delivery of the package B to the user terminal 2. The request information includes collection destination information indicating the position of the locker 5A1, unlocking information of the collection destination used for unlocking the locked locker 5A1, and delivery destination information indicating the delivery destination of the package B. Further, the request information further includes deadline information indicating a deadline for delivering the package B to the delivery destination as a condition of the user U requesting the delivery of the package. When the user terminal 2 receives the input of the operation of the delivery request including the request information, the user terminal 2 notifies the locker management device 1 of the delivery request ((1) in FIG. 1).

When the locker management device 1 acquires a delivery request including request information, the locker management device 1 includes delivery information which is information for the logistics company to determine whether or not the package B can be delivered based on the request from the user U. A bid request is notified to a plurality of logistics companies (business terminal 3x, business terminal 3y, and business terminal 3z) ((2) in FIG. 1). The delivery information includes the collection destination information, the delivery destination information, and the deadline information included in the request information. The locker management device 1 acquires the bid information notified from each of the business terminal 3x, the business terminal 3y, and the business terminal 3z that have notified the bid request ((3) in FIG. 1). The bid information is information indicating that delivery based on the delivery information is possible.

The locker management device 1 is selected from among the logistics company X that uses the business terminal 3x that has notified the bid information, the logistics business Y that uses the business terminal 3y, and the logistics business Z that uses the business terminal 3z. Select one logistics company ((4) in FIG. 1). For example, when the logistics company X is selected, the locker management device 1 notifies the company terminal 3x of a delivery instruction including the collection destination unlocking information ((5) in FIG. 1). The plurality of business terminal 3x shown in FIG. 1 are the same business terminals. The logistics company X using the company terminal 3x that has acquired the delivery instruction unlocks the locked locker 5A1 using the collection destination unlocking information, and takes out the stored baggage B. The logistics company X delivers the taken-out package B and stores it in the locker 5B1 ((6) in FIG. 1).

The logistics company X that has completed the delivery of the package B inputs the delivery completion information indicating that the delivery of the package B has been completed to the company terminal 3x. The delivery completion information includes the recipient information indicating the position of the locker 5B1 and the recipient unlock information used for unlocking the locked locker 5B1. Upon receiving the input of the delivery completion information, the business terminal 3x notifies the locker management device 1 of the delivery completion information ((7) in FIG. 1). Then, the locker management device 1 notifies the user terminal 2 of the delivery completion information ((8) in FIG. 1).

After that, the user U who uses the user terminal 2 that has acquired the delivery completion information unlocks the locked locker 5B1 using the recipient unlocking information, and receives the baggage B by taking out the stored baggage B. .. In this way, the locker management device 1 delivers the package by selecting one logistics company from one or more logistics companies that have presented bid information indicating that delivery based on the delivery information is possible. It is possible to easily deliver the package B to a logistics company that satisfies the condition of the user U who requests the user U.

[Configuration of locker management device 1]
FIG. 2 is a diagram showing a configuration of the locker management device 1 according to the first embodiment. As shown in FIG. 2, the locker management device 1 includes a communication unit 11, a storage unit 12, and a control unit 13.

The communication unit 11 is a communication interface for transmitting and receiving information to and from a device different from the locker management device 1, such as a user terminal 2 and a business terminal 3.

The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The storage unit 12 stores a program executed by the control unit 13. The storage unit 12 uses the locker management device 1 as a state control unit 131, a request information acquisition unit 132, a selection reception unit 133, a delivery information notification unit 134, a bid information acquisition unit 135, a selection unit 136, a locker information notification unit 137, and a delivery. It stores a locker management program that functions as a status notification unit 138 and a completion information acquisition unit 139.

The storage unit 12 stores user information that is information about the user U registered in the locker service. FIG. 3 is a diagram showing an example of user information. As shown in FIG. 3, the user information includes a user ID, a name of the user U, an address of the user U, contact information indicating the contact information of the user U, and related parties (other users) related to the user U. ) And the related party contact information indicating the contact information of the related party. The contact information is, for example, an e-mail address or a telephone number corresponding to the user terminal 2. The related party contact information is, for example, an e-mail address or a telephone number corresponding to a terminal used by a related party related to the user U such as a family member.

Further, the storage unit 12 stores the business operator information which is the information about the physical distribution business operator. FIG. 4 is a diagram showing an example of business operator information. As shown in FIG. 4, the business operator information is information in which the business operator ID, the business operator name, the business operator terminal information, and the evaluation information are associated with each other.

The business operator ID is identification information that identifies a physical distribution business operator. The business terminal information is information indicating the notification destination of the logistics business. The business terminal information is, for example, an e-mail address, a URL for accessing a delivery reception system operated by a logistics business, or the like. The evaluation information is information indicating the evaluation of the delivery of the parcel by the logistics company by the user who used the locker service. The evaluation information is, for example, a numerical value obtained by averaging a plurality of evaluations indicated by a numerical value in five stages by a plurality of users, and the larger the numerical value, the higher the evaluation.

Further, the storage unit 12 stores locker information which is information about the locker 5. FIG. 5 is a diagram showing an example of locker information. As shown in FIG. 5, the locker information includes the shelf ID, the installation location, the locker ID, the arrangement position, the size, the available time, the usage status, the scheduled usage time, the usage start time, and the usage. It is information that associates the scheduled end time, the receipt deadline, the reservation fee, the usage fee, the paid amount, the unlock key, and the user-related information.

The shelf ID is identification information that identifies the locker shelf 4 in which the locker 5 is installed. The installation location indicates a location where the locker 5 is installed, that is, a location where the locker shelf 4 is installed. The locker ID is information that identifies each of the plurality of lockers 5. The arrangement position indicates the arrangement position of the locker 5 on the locker shelf 4 in the height direction. The size indicates the height, width, and depth inside the locker 5. The available time indicates a time zone in which the locker 5 can be used.

The usage status indicates the usage status of the locker 5 at the present time. In the present embodiment, there are three usage states, "empty", "using", and "reserving". "Empty" is a state in which the use of the locker 5 is not restricted and anyone can use it. "In use" is a state in which the locker 5 is being used and cannot be used by other users. "Reserving" is a state in which the locker 5 is reserved and cannot be used by other users. If it is "reserved", the scheduled usage time is set. The scheduled usage time indicates the scheduled date and time when the locker 5 is scheduled to be used when the usage status of the locker 5 is “reserved”. When the scheduled usage time arrives while the usage status is "reserved", the usage status is automatically changed to "empty".

The usage start time indicates the date and time when the usage status of the locker 5 changes from "empty" or "reserving" to "using" and the use of the locker 5 is started. The scheduled end time indicates the scheduled date and time when the use of the locker 5 ends when the use state of the locker 5 is "in use". The receipt deadline indicates the date and time when the user U takes out the baggage.

The reservation fee indicates a fee per unit time that the user must pay when reserving the locker 5. The usage fee indicates a fee per unit time that the user must pay when using the locker 5. The unit time set for the reservation fee and the unit time set for the usage fee may be different. The paid amount is the total amount already paid by the user. The unlock key is information required when unlocking the locker 5. The unlock key is, for example, information including at least a plurality of numbers, characters, and symbols, and is, for example, a number string or a character string.

The user-related information is information corresponding to the user U who is using the locker 5 when the state of the locker 5 is in use. The user-related information includes a user ID, contact information indicating the contact information of the user U, and related party contact information indicating the contact information of the related parties (other users) related to the user U. There is.

In the present embodiment, the locker management device 1 stores the locker information and centrally manages the locker information of the lockers 5 installed at each of the plurality of positions, but the present invention is not limited to this. For example, the locker information of a plurality of lockers 5 installed at the same installation location may be managed by a server provided on the locker shelf 4 corresponding to these lockers 5 or a server provided near the installation location. .. In this case, the locker management device 1 can access the server and refer to the locker information.

The control unit 13 is, for example, a CPU (Central Processing Unit). By executing the locker management program stored in the storage unit 12, the control unit 13 uses the locker management device 1 as a state control unit 131, a request information acquisition unit 132, a selection reception unit 133, a delivery information notification unit 134, and a bid. It functions as an information acquisition unit 135, a selection unit 136, a locker information notification unit 137, a delivery status notification unit 138, and a completion information acquisition unit 139.

The locker management device 1 realizes a basic function by the state control unit 131. First, the basic functions of the locker management device 1 will be described.

[Reservation for Locker 5]
First, the reservation function of the locker 5 included in the locker management device 1 will be described. The state control unit 131 makes a reservation for the locker 5 in response to a request from the user terminal 2.

When the user terminal 2 receives the reservation start operation of the locker 5 on the operation screen of the predetermined application for realizing the locker service executed on the user terminal 2, the locker management device 1 includes the user ID and the locker 5 Request a reservation Send reservation request information.

When the state control unit 131 receives the reservation request information from the user terminal 2, the state control unit 131 identifies the user ID. The state control unit 131 displays the reservation screen on the user terminal 2 and accepts the selection of the installation location of the locker 5 from the user terminal 2. When the state control unit 131 receives the selection of the installation location, the state control unit 131 selects the locker 5 whose usage status is "empty" from the lockers 5 installed on the locker shelves 4 installed within a predetermined range from the installation location. To do.

The state control unit 131 may not only accept the selection of the installation location of the locker 5 from the user terminal 2, but also accept the size, purpose and use of the locker 5, and the number of lockers. In this case, for example, in the locker information stored in the storage unit 12, it is assumed that the locker ID is associated with information indicating the purpose and use of the locker 5. Among the lockers 5 installed on the locker shelves 4 installed within a predetermined range from the received installation location, the state control unit 131 is "empty" in use, the size of the received lockers 5, and the size of the received lockers 5. A locker 5 suitable for the purpose of use and use may be selected.

The state control unit 131 displays a locker list associated with the selected “empty” locker 5 and the installation location of the locker 5 on the user terminal 2, and accepts the user U to select the locker 5 to be reserved.

When the state control unit 131 accepts the selection of the locker 5 to be reserved, the state control unit 131 accepts the payment of the reservation fee associated with the locker ID of the locker 5 via the user terminal 2. When the state control unit 131 receives the payment of the reservation fee, the state control unit 131 stores the information indicating the paid amount in the storage unit 12 as the paid amount, and generates the unlock key corresponding to the selected locker 5. The state control unit 131 stores the generated unlock key in the storage unit 12 as the unlock key associated with the locker ID of the selected locker 5.

Further, the state control unit 131 refers to the user information stored in the storage unit 12, and identifies the contact information and the related party contact information associated with the specified user ID. The state control unit 131 stores the specified contact information and the related party contact information in the storage unit 12 as the contact information and the related party contact information associated with the locker ID of the selected locker 5. Further, the state control unit 131 notifies the generated unlock key to the contact indicated by the specified contact information.

The locker 5 may generate an unlock key for the locker 5 based on an instruction received from the locker management device 1. The locker 5 transmits the generated unlocking key to the locker management device 1. When the state control unit 131 receives the unlock key of the locker 5 generated by the locker 5, the state control unit 131 stores it in the storage unit 12 in association with the locker ID of the locker 5. The state control unit 131 notifies the unlock key generated by the locker 5 to the contact indicated by the contact information associated with the locker ID of the locker 5 that generated the unlock key.

[Accommodation of luggage in locker 5]
The state control unit 131 controls locking or unlocking of the locker 5. For example, the locker shelf 4 includes an operation unit that accepts usage operations of a plurality of lockers 5 provided on the locker shelf 4, a deposit unit that accepts payment of usage fees, and an output unit that outputs a paper indicating an unlock key. And are provided. The operation unit includes, for example, a display and a touch panel, and receives from the user a storage operation for storing the luggage in the locker 5 or an operation for taking out the luggage stored in the locker 5. When the operation unit accepts the accommodation operation, it accepts a selection operation of whether to store the luggage in the locker 5 whose usage status is "empty" or to accommodate the luggage in the locker 5 whose usage status is "reserved".

Further, the operation unit includes a short-range wireless communication unit that performs short-range wireless communication by, for example, Bluetooth (registered trademark), and performs short-range wireless communication with the user terminal 2 of the user U at the start of use of the locker 5. By doing so, the user ID is acquired from the user terminal 2. When the operation unit acquires the user ID, the operation unit notifies the locker management device 1 of the acquired user ID. In this case, it is assumed that the user terminal 2 is executing a predetermined application for realizing the locker service. It is assumed that the user terminal 2 turns on the short-range wireless communication function at the start of execution of the predetermined application, and can perform short-range wireless communication with the operation unit at the start of using the locker 5.

When the operation unit accepts the selection operation of accommodating the luggage in the "empty" locker 5, it accepts the selection operation of the locker 5 to be used by the user from the lockers 5 whose usage state is "empty". When the operation unit receives the selection operation of the locker 5, the operation unit notifies the locker management device 1 of the locker ID of the selected locker 5. When the selection operation of the locker 5 is accepted, the deposit department accepts the deposit of the usage fee in cash, electronic currency, or the like.

When the predetermined application is being executed, the user terminal 2 can accept the selection operation of the locker 5 and the payment of the usage fee in the same procedure as the processing of the operation unit described above. The user terminal 2 notifies the locker management device 1 of the user ID when the locker 5 starts to be used. Then, when the user terminal 2 receives the selection operation of the locker 5, the user terminal 2 notifies the locker management device 1 of the locker ID of the selected locker 5.

When the deposit unit receives the payment of the usage fee after acquiring the locker ID of the selected locker 5, the state control unit 131 stores the information indicating the deposited amount in the storage unit 12 as the paid amount, and at the same time, stores the information indicating the deposited amount in the storage unit 12. An unlocking key corresponding to the selected locker 5 is generated, and an opening instruction for opening the locker door is transmitted to the selected locker 5 to open the locker door. The state control unit 131 stores the generated unlock key in the storage unit 12 as the unlock key associated with the locker ID of the selected locker 5.

Further, when the state control unit 131 acquires the user ID from the operation unit or the user terminal 2, the state control unit 131 refers to the user information stored in the storage unit 12, and the contact information and the relationship associated with the user ID. Identify contact information. Then, the state control unit 131 stores the specified contact information and the related party contact information in the storage unit 12 as the contact information and the related party contact information associated with the locker ID of the selected locker 5. .. The locker 5 locks the locker door when the locker door is closed.

The state control unit 131 outputs, for example, a paper on which a QR code (registered trademark) indicating the unlock key is printed to the output unit, and notifies the user U of the unlock key. When the user ID is acquired from the operation unit or the user terminal 2, the state control unit 131 accepts a selection operation of outputting a QR code indicating the unlock key on paper or notifying the user terminal 2. May be good. Based on the result of the selection operation, the state control unit 131 outputs a paper on which the QR code indicating the unlock key is printed, or notifies the user terminal 2 of the QR code indicating the unlock key. Further, when the user ID is associated with the locker ID and stored, the user terminal 2 transmits the user ID to the locker management device 1 via a predetermined application, so that the solution associated with the user ID is stored. The lock key can be referred to.

When the operation unit receives the selection operation of accommodating the luggage in the "reserved" locker 5, it acquires the user ID from the user terminal 2 by performing short-range wireless communication with the user terminal 2 of the user U, and obtains the user ID. And the shelf ID are transmitted to the locker management device 1. When the state control unit 131 acquires the shelf ID and the user ID, the state control unit 131 is associated with the shelf ID and the user ID, and identifies the locker 5 whose usage state is “reserved”. When the state control unit 131 identifies the locker 5 whose usage state is "reserved", the state control unit 131 accepts the input of the unlock key corresponding to the locker 5 via the operation unit. When the input unlock key corresponds to the specified locker 5, the state control unit 131 causes the deposit unit to accept payment of the usage fee (for example, one day's worth) in cash or electronic currency. ..

When the deposit unit receives the payment of the usage fee, the state control unit 131 stores the information indicating the deposited amount in the storage unit 12 as the paid amount, and generates an unlock key corresponding to the selected locker 5. At the same time, the locker door of the selected locker 5 is opened. The state control unit 131 stores the generated unlock key in the storage unit 12 as the unlock key associated with the locker ID of the selected locker 5.

The user stores the luggage in the locker 5 in which the locker door is opened, and closes the locker door. The locker 5 locks the locker door when the locker door is closed. The state control unit 131 outputs, for example, a paper on which a QR code indicating the unlock key is printed to the output unit, and notifies the user U of the unlock key. When the user ID is acquired from the operation unit or the user terminal 2, the state control unit 131 selects whether to output the QR code indicating the unlock key on paper or notify the user terminal 2. You may accept it. Based on the result of the selection operation, the state control unit 131 outputs a paper on which the QR code indicating the unlock key is printed, or notifies the user terminal 2 of the QR code indicating the unlock key.

[Removal of luggage from locker 5]
When the operation unit accepts the operation of taking out the luggage, the operation unit accepts the selection operation of the locker 5 from which the user takes out the luggage from the locker 5 whose usage status is "in use". In the following description, an example of taking out the luggage by operating the operation unit will be described, but the present invention is not limited to this, and the luggage may be taken out by operating the user terminal 2. In the following description, the operation unit may be read as the user terminal 2. When the locker 5 is selected, the operation unit accepts a selection operation of temporarily taking out the luggage from the selected locker 5 or ending the use of the selected locker 5.

When the operation unit accepts the selection operation of temporary removal of the luggage from the selected locker 5, the operation unit accepts the input of the unlock key. When the unlock key is input, the operation unit notifies the locker management device 1 of the locker ID of the selected locker 5 and the input unlock key. The state control unit 131 acquires the locker ID and the unlock key from the operation unit. When the acquired unlock key and the unlock key associated with the acquired locker ID in the locker information match, the state control unit 131 opens the locker door of the selected locker 5. Further, the state control unit 131 generates a new unlocking key corresponding to the selected locker 5, and sends a door opening instruction to open the locker door to the selected locker 5 to open the locker door. The state control unit 131 stores the generated unlock key as the unlock key associated with the locker ID of the selected locker 5 in the storage unit 12, and notifies the user of the unlock key. The user can take out the luggage from the locker 5 with the locker door open, or store different luggage in the locker 5. The locker 5 locks the locker door when the locker door is closed.

When the operation unit receives the selection operation of the end of use of the selected locker 5, the operation unit accepts the input of the unlock key. When the unlock key is input, the operation unit notifies the locker management device 1 of the locker ID of the selected locker 5 and the input unlock key. The state control unit 131 acquires the locker ID and the unlock key from the operation unit. The state control unit 131 calculates the usage time based on the usage start time and the current time associated with the acquired locker ID in the locker information. When the calculated usage time exceeds the usage time corresponding to the paid amount, the state control unit 131 accepts the payment of the usage fee corresponding to the excess usage time via the payment unit. .. Upon receiving the payment of the usage fee, the state control unit 131 determines whether or not the acquired unlock key matches the unlock key associated with the acquired locker ID in the locker information. When the state control unit 131 determines that the unlock keys match, the state control unit 131 opens the locker door of the selected locker 5. The user can take out the luggage from the locker 5 in which the locker door is opened and end the use of the locker 5.

In addition, the state control unit 131 uses the contact time indicated by the contact information associated with the locker ID of the locker 5 whose calculated usage time exceeds the usage time corresponding to the paid amount. You may notify the information indicating that the amount is exceeded and accept the payment of the usage fee corresponding to the excess usage time from the user terminal 2. When the state control unit 131 receives the payment of the usage fee, the state control unit 131 may add the information indicating the paid amount to the paid amount and newly generate the unlock key. Then, the state control unit 131 stores the generated unlock key in the storage unit 12 as the unlock key associated with the locker ID of the locker 5, and stores the generated unlock key in the locker of the locker 5. The contact indicated by the contact information associated with the ID may be notified.

Further, the state control unit 131 generates one unlock key when the luggage is stored in the locker 5, and the operation unit temporarily takes out the luggage or the selected locker 5 when the luggage is taken out from the locker 5. We accepted the operation to select whether to end the use, but it is not limited to this. For example, the state control unit 131 may generate an unlocking key for continuing use for unlocking while continuing to use the locker 5, and an unlocking key for termination used at the end of using the locker 5. Then, when the operation unit accepts the operation of taking out the luggage, the operation unit may accept the unlock key for continuing use or the unlock key for termination. By doing so, the user U can select whether to temporarily take out the luggage or to end the use of the selected locker 5 by properly using the two unlock keys.

[Process for delivering the package B stored in the locker 5A1 in the locker management device 1]
With reference to FIG. 6, the flow of processing in which the user U delivers the luggage B stored in the locker 5A1 from the locker 5A1 to the locker 5 installed at the delivery destination will be described. FIG. 6 is a sequence diagram for explaining a flow of processing for delivering the package B.

First, the user terminal 2 accepts an operation requesting delivery of the package B stored in the locker 5 on the operation screen of a predetermined application for realizing the locker service executed by the user terminal 2. When the user terminal 2 receives the operation requesting the delivery of the baggage B, the user terminal 2 transmits an instruction to start the process of delivering the baggage B stored in the locker 5 including the user ID of the user terminal 2 to the locker management device 1.

(Processing for accepting request information for requesting delivery of baggage B)
When the request information acquisition unit 132 acquires the instruction to start the process of requesting the delivery of the package B from the user terminal 2, the request information acquisition unit 132 refers to the locker information, and if the locker information includes the user ID, the request information acquisition unit 132 is associated with the user ID. In addition, the collection destination information indicating the position of the locker 5A1 for storing the luggage B of the user U of the user ID is acquired. The collection destination information is, for example, a locker ID for identifying the locker 5 which is the storage location of the luggage B. Further, the collection destination information may include a locker shelf ID for identifying the locker shelf 4A provided with the locker 5A1.

In addition, the request information acquisition unit 132 acquires the collection destination unlock information, which is the unlock key used for unlocking the locked locker 5A1, which is stored in the locker information in association with the locker ID. The selection reception unit 133 causes the user terminal 2 to display a package delivery reception screen that includes the collection destination information and the collection destination unlock information acquired by the request information acquisition unit 132 and accepts input of various information for delivering the package B. .. FIG. 7 is a diagram showing an example of a parcel delivery reception screen.

The user terminal 2 includes the collection destination of the package B, which is the place where the package B is stored, and the unlock key of the locker 5A1, and is the request information for receiving the input of the delivery destination of the package B and the delivery deadline for delivering the package B. Display the reception screen on the display. FIG. 7A is a diagram showing an example of a request information reception screen.

The user terminal 2 accepts input of, for example, a station name, a tourist spot or facility name, a zip code, or an address as a delivery destination for delivering the package B stored in the locker 5A1. Further, the user terminal 2 accepts an input of a delivery deadline for delivering the package B stored in the locker 5A1 to the locker 5 installed at the delivery destination.

The user terminal 2 may accept the input of the locker ID or the locker shelf ID as the collection destination of the luggage B, and the collection destination unlocking which is the unlocking key used for unlocking the locker 5 for storing the luggage B. You may accept input of information. The user U can confirm the pickup destination information displayed on the request information reception screen and the pickup destination unlock information, and input the delivery destination of the package B and the delivery deadline for delivering the package B. By pressing the send button, the user U instructs the user terminal 2 to transmit the delivery destination information indicating the delivery destination of the package B and the deadline information indicating the delivery deadline for delivering the package B to the locker management device 1. it can.

When the transmission button is pressed, the user terminal 2 notifies the locker management device 1 of the delivery request including the request information as the first delivery request (step S1). The request information includes delivery destination information indicating a delivery destination and deadline information indicating a delivery deadline. The request information acquisition unit 132 acquires the request information including the collection destination information and the collection destination unlocking information acquired in advance, and the delivery destination information and the deadline information notified as the first delivery request. The request information acquisition unit 132 receives baggage information including at least one of the weight of the baggage B, the size of the baggage B, and the type of the baggage B notified by the user U inputting on the request information reception screen. Further, the request information including the request information may be acquired. The type of luggage B is, for example, refrigerated, frozen, clothing, expensive goods, home appliances, and the like.

(Processing to accept selection of installation location of locker 5)
When the request information acquisition unit 132 acquires the request information, the selection reception unit 133 determines whether or not the delivery destination indicated by the delivery destination information included in the request information is a specific person (step S2). When the selection reception unit 133 determines that the delivery destination is a specific person, the process proceeds to step S6.

When the selection reception unit 133 determines that the delivery destination is not a specific person, the selection reception unit 133 specifies the installation location of one or more lockers 5 corresponding to the delivery destination acquired by the request information acquisition unit 132 (step S3). The selection reception unit 133 notifies the user terminal 2 of a list of locker installation locations indicating the installation locations of one or more specified lockers 5 (step S4). The user terminal 2 includes a locker installation location list, and displays a locker installation location selection screen for selecting one installation location from the installation locations where one or more lockers are installed on the display unit. FIG. 7B is a diagram schematically showing a locker installation location selection screen. On the locker installation location selection screen of FIG. 7B, the usage fee for using the locker 5 is displayed.

The user U can select one installation location from the locker installation location list displayed on the display unit of the user terminal 2. The user terminal 2 accepts an operation of selecting one installation location from the locker installation location list. The user terminal 2 notifies the locker management device 1 of selection information indicating one installation location selected from the locker installation location list (step S5). When the selection reception unit 133 determines in step S2 that the delivery destination is a specific person, or when the selection information is received from the user terminal 2 in step S5, the selection reception unit 133 confirms whether or not to request the delivery of the package B. The delivery request confirmation screen is displayed on the display unit of the user terminal 2.

FIG. 7C is a diagram schematically showing a delivery request confirmation screen. When requesting the delivery of the package B stored in the locker 5A1, the user U can request the delivery of the package B by pressing the request button displayed as "request". If the user U does not request the delivery of the package B stored in the locker 5A1, the user U cancels the request for the delivery of the package B stored in the locker 5A1 by pressing the cancel button displayed as "Cancel". Can be done. When the request button is pressed, the user terminal 2 notifies the locker management device 1 of a second delivery request including selection information.

When the delivery information notification unit 134 acquires the first delivery request and the second delivery request from the user terminal 2, it notifies a plurality of logistics companies of the bid request including the delivery information (step S6). The delivery information includes the collection destination information, the delivery destination information, and the deadline information included in the request information. Specifically, the delivery information notification unit 134 delivers to a plurality of logistics companies by transmitting a bid request including the delivery information to a plurality of business terminals 3 indicated by the business terminal information included in the business information. Notify a bid request containing information. The delivery information notification unit 134 may notify a delivery service operated by another corporation of a bid request including delivery information. When the request information acquisition unit 132 acquires the delivery information including the package information, the delivery information notification unit 134 makes a bid request including the delivery information further including the package information acquired by the request information acquisition unit 132. May be notified to.

The delivery information notification unit 134 may collectively notify a plurality of logistics companies of bid requests including delivery information based on a plurality of request information acquired by the request information acquisition unit 132 from a plurality of users. In this case, first, the request information acquisition unit 132 receives a plurality of request information having the same baggage collection destination within a predetermined period (for example, within one hour after acquiring the first request information at a certain collection / delivery destination). get. “The pick-up destination of the luggage is the same” means that the locker shelves 4 of the plurality of different lockers 5 in which the plurality of luggage are stored are the same. Then, the delivery information notification unit 134 notifies the plurality of distribution companies of the plurality of delivery information acquired by the request information acquisition unit 132.

(Processing to select a logistics company)
In the bid information acquisition unit 135, after the delivery information notification unit 134 notifies the delivery information to the plurality of distribution companies, the delivery information notification unit 134 notifies the delivery information to one or more of the distribution of the plurality of distribution companies. The bid information presented by each business operator is acquired (step S7). The bid information is information indicating that delivery is possible based on the delivery information notified by the delivery information notification unit 134. The bid information includes, for example, a delivery fee for the delivery of the package B.

Even if the bid information acquisition unit 135 acquires the bid information presented by each of one or more of the plurality of distribution companies to which the delivery information notification unit 134 has notified the delivery information within a predetermined time limit. Good. Here, it is assumed that the delivery information includes bid deadline information indicating a bid deadline determined based on the deadline information included in the request information acquired by the request information acquisition unit 132.

In this case, first, the delivery information notification unit 134 notifies a plurality of distribution companies of the delivery information including the bid deadline information. For example, when the user U requests the delivery of the package B with the same-day delivery as the deadline, the delivery information notification unit 134 may set the bid deadline to be until the morning, and the delivery information may be sent to a plurality of logistics companies. It may be set within a predetermined time (for example, within one hour) after the notification. Further, the delivery information notification unit 134 may set a bid deadline based on, for example, the delivery time from the collection destination of the package B to the delivery destination. Then, the bid information acquisition unit 135 receives the bid information presented by each of one or more logistics companies among the plurality of logistics companies to which the delivery information notification unit 134 has notified the delivery information within the deadline indicated by the bid deadline information. To get.

When the bid information acquisition unit 135 acquires the bid information presented by each of the one or more logistics companies, the selection unit 136 selects one of the one or more logistics companies that presented the bid information. (Step S8). The selection unit 136 may select one logistics company from one or more logistics companies that have presented bid information based on various conditions.

When the bid information includes the delivery charge for the delivery of the package B, the selection unit 136 obtains the bid information based on the delivery charge included in each of the one or more bid information acquired by the bid information acquisition unit 135. One logistics company may be selected from one or more of the presented logistics companies. The selection unit 136 may select, for example, one of the plurality of logistics companies that have presented the bid information, which has the lowest delivery fee for the delivery of the package B included in the bid information. By doing so, the selection unit 136 can reduce the financial burden on the user U.

In addition, the selection unit 136 may select one logistics company from one or more logistics companies that have presented bid information based on the evaluation information indicating the evaluation of each of the plurality of logistics companies. The selection unit 136 may select, for example, one logistics company having the highest evaluation among the plurality of logistics companies that have presented the bid information. By doing so, the selection unit 136 can improve the reliability of delivering the package B requested to be delivered by the user to the delivery destination.

Further, the selection unit 136 may select one logistics company from one or more logistics companies that have presented the bid information based on the delivery fee and the evaluation information. For example, when there are a plurality of logistics companies with the lowest delivery charges for the delivery of the package B, the selection unit 136 has the highest evaluation among the plurality of logistics companies with the lowest delivery charges for the delivery of the package B. One high-priced logistics company may be selected. Further, in the selection unit 136, for example, when there are a plurality of logistics companies having the highest evaluation, one logistics business having the lowest delivery charge for the delivery of the package B among the plurality of logistics companies having the highest evaluation. May be selected.

In addition, the selection unit 136 may select one logistics company from one or more logistics companies that have presented bid information based on a predetermined condition specified by the user. The predetermined conditions are, for example, the upper limit of the delivery fee, the lower limit of the evaluation of the logistics company, and the like. For example, the request information acquisition unit 132 further sets the upper limit amount of the delivery fee (for example, up to 900 yen) entered on the request information reception screen and the lower limit value of the evaluation of the logistics company (for example, evaluation "3" or more). Suppose you have obtained a delivery request that includes request information. In this case, the selection unit 136 presents the bid information stored in the business information because the delivery fee included in the bid information is 900 yen or less from among one or more logistics companies that have presented the bid information. Select one logistics company that satisfies the condition that the evaluation of the logistics company is "3" or higher.

The locker information notification unit 137 notifies one logistics company selected by the selection unit 136 of a delivery instruction including the collection destination unlock information used for unlocking the locked collection destination locker (step S9). The locker information notification unit 137 notifies one distribution company selected by the selection unit 136 of the delivery instruction, and information about one distribution company selected by the selection unit 136 (for example, the company name and the delivery fee). May be notified to the user terminal 2.

(Processing to accept change instructions to change the delivery address of baggage B)
Hereinafter, the description will be made on the premise that the selection unit 136 has selected the distribution company X. The locker management device 1 may accept a change instruction to change the delivery destination before the distribution company X delivers the cargo B. In this case, the user terminal 2 accepts an input of a delivery destination different from the delivery destination on the operation screen of a predetermined application for realizing the locker service. The user terminal 2 notifies the locker management device 1 of a change instruction for changing the delivery destination including the changed delivery destination information indicating the delivery destination different from the delivery destination for which the input is received. The request information acquisition unit 132 acquires a change instruction for changing the delivery destination including the changed delivery destination information indicating the delivery destination different from the delivery destination from the user terminal 2. Then, the delivery information notification unit 134 notifies the business terminal 3x of the changed delivery destination information acquired by the request information acquisition unit 132.

The locker management device 1 may set a deadline for accepting a change instruction. In this case, the request information acquisition unit 132 notifies the business terminal 3x of the delivery instruction of the package B, and then acquires the change deadline for changing the delivery destination of the package B from the business terminal 3x. Then, the delivery information notification unit 134 notifies the user terminal 2 of the change deadline in which the delivery destination of the package B can be changed. When the request information acquisition unit 132 acquires the change instruction from the user terminal 2 by the change deadline, the delivery information notification unit 134 notifies the business terminal 3x of the change instruction. Further, the delivery information notification unit 134 notifies the user terminal 2 of information indicating that the delivery destination cannot be changed when the request information acquisition unit 132 acquires the change instruction after the change deadline.

After notifying the business terminal 3x of the changed delivery destination information, the locker management device 1 cannot deliver from the logistics company X using the business terminal 3x based on the delivery information including the changed delivery destination information. When the notification is obtained, the above (process for selecting a logistics company) may be performed again.

(Delivery of luggage B)
The logistics company X, which uses the business terminal 3x that receives the delivery instruction of the package B, is installed at the position indicated by the collection destination information, and locks the locker 5A1 in which the user U's package B is stored, and unlocks the collection destination information. Use to unlock. The logistics company X takes out the stored baggage B of the user U from the locker 5A1 whose locker door is opened.

The logistics company X stores the luggage B in any of the plurality of lockers 5 provided on the locker shelves 4B installed at the delivery destination by the deadline indicated by the deadline information. At this time, the logistics company X can accommodate the luggage B in the locker 5 by performing the operation described in the above [Accommodating the luggage in the locker 5]. Here, it is assumed that the logistics company X stores the package B in the locker 5B1 provided on the locker shelf 4B installed at the delivery destination.

The state control unit 131 generates the delivery destination unlock information which is the unlock key corresponding to the locker 5B1, and also generates the generated delivery destination unlock information as the unlock key associated with the locker ID of the locker 5B1. It is stored in the storage unit 12. The state control unit 131 outputs the paper on which the generated QR code indicating the delivery destination unlocking information is printed to the output unit of the locker shelf 4.

The logistics business operator X that stores the luggage B in the locker 5B1 inputs the recipient information indicating the position of the locker 5B1 that stores the luggage B into the business terminal 3x. Here, the recipient information includes the locker ID of the locker 5B1. Further, the recipient information may include the locker shelf ID of the locker shelf 4 provided with the locker 5B1 or the information indicating the installation location where the locker 5B1 is installed.

The logistics company X that stores the luggage B in the locker 5B1 inputs the delivery destination unlock information, which is the unlocking key used for unlocking the locked locker 5B1, into the business terminal 3. For example, the logistics company X captures a paper on which a QR code indicating delivery destination unlocking information output from the output unit of the locker shelf 4 is printed, using an imaging unit provided on the operator terminal 3x. Enter the delivery address unlock information by.

The business operator terminal 3x notifies the locker management device 1 of the delivery completion information of the package B including the recipient information and the recipient unlock information for which the input is received (step S10). If the delivery destination is a specific person at an address or a place of residence, the business terminal 3x may notify the locker management device 1 that the delivery has been completed as delivery completion information.

Here, the locker management device 1 determines the delivery status of the package B from the time when the logistics company X takes out the package B from the collection destination (locker 5A1) to the time when the package B is delivered to the delivery destination (locker 5B1). The terminal 2 may be notified. The logistics company X uses the business terminal 3x to provide locker management device for delivery status information indicating the delivery status at predetermined timings such as when the package B is taken out from the locker 5A1 or when the package B arrives at the relay point. Notify 1. Then, when the delivery status information unit 138 acquires the delivery status information from the business terminal 3x, the delivery status notification unit 138 notifies the user terminal 2 of the delivery status indicated by the delivery status information.

(Processing to notify the completion of delivery of baggage B)
The completion information acquisition unit 139 includes the recipient information indicating the position of the delivery destination locker that stores the package B delivered to the delivery destination indicated by the delivery destination information, and the recipient unlocking used for unlocking the locked locker 5B1. Get delivery completion information including information. When the delivery destination of the baggage B indicated by the delivery destination information is a locker, the locker information notification unit 137 of the locker information notification unit 137 takes the locker 5B1 after the baggage B is accommodated in the locker 5B1 which is the delivery destination of the baggage B indicated by the delivery destination information. Delivery completion information including the recipient information indicating the position and the recipient unlock information used for unlocking the locked locker 5B1 is notified to the user terminal 2 of the user U who receives the package B (step S11).

For example, when the locker B is stored in the locker 5B1, the locker information notification unit 137 includes information indicating that the luggage B is stored in the locker 5B1, as well as recipient information and delivery completion information including recipient unlock information. Is notified to the user terminal 2. Further, the locker information notification unit 137 may notify the user terminal 2 of the available time associated with the locker 5B1 by referring to the locker information stored in the storage unit 12.

The state control unit 131 may specify the receivable deadline based on the date and time when the completion information acquisition unit 139 acquires the delivery completion information. For example, the state control unit 131 specifies the date and time after a predetermined time has elapsed from the time when the delivery completion information is acquired as the receivable deadline. For example, the state control unit 131 is determined as the number of lockers 5 whose usage state is "empty" is smaller than the plurality of lockers 5 provided on the locker shelf 4 provided with the locker 5 storing the luggage B. Shorten the time. The state control unit 131 stores the specified receivable deadline in association with the locker ID of the locker 5 that stores the baggage B, and notifies the user terminal 2. By doing so, it is expected that the locker management device 1 can shorten the time from when the user U's luggage B is stored in the locker 5 installed at the delivery destination until the user U comes to take out the luggage B. it can.

(Processing to guide the route to locker 5B1 that stores luggage B)
When the locker management device 1 acquires the delivery completion information of the package B, the locker management device 1 may guide the route from the position of the user terminal 2 to the locker 5B1 in which the package B is stored. Specifically, first, the request information acquisition unit 132 acquires the terminal position information indicating the position of the user terminal 2. Next, the locker information notification unit 137 determines whether or not the distance between the installation position of the locker 5B1 and the position of the user terminal 2 indicated by the terminal position information is equal to or less than the threshold value. When the locker information notification unit 137 determines that the distance between the installation position of the locker 5B1 and the position of the user terminal 2 indicated by the terminal position information is equal to or less than the threshold value, the locker information notification unit 137 determines that the distance from the position of the user terminal 2 indicated by the terminal position information to the locker 5B1 is reached. Identify the route. Then, the locker information notification unit 137 notifies the user terminal 2 of the specified route. The predetermined distance is determined according to the place where the locker 5 is installed. For example, when the locker 5 is installed in the facility, the locker information notification unit 137 sets a predetermined distance from the entrance / exit of the facility to the locker 5 in the facility.

(Removal of luggage B stored in locker 5B1 at the delivery destination)
When the user U takes out the package B stored in the locker 5B1 at the delivery destination, the user U can take out the package B by performing the operation described in [Removal of the package from the locker 5] above.

(Processing that allows a third party to take out luggage B)
The locker management device 1 may allow a third party to take out the package B delivered from the locker 5A1 to the locker 5B1 according to the instruction of the user U. The third party is, for example, a person concerned with the user U, specifically, a family member, a relative, or the like. In this case, the user terminal 2 accepts the input of the take-out permission that allows a third party to take out the baggage on the operation screen of the predetermined application. When the user terminal 2 receives the input of the removal permission, the user terminal 2 notifies the locker management device 1 of the permission information including the user ID and indicating the permission for a third party to unlock the locker 5B1.

The request information acquisition unit 132 acquires the permission information from the user terminal 2. When the selection reception unit 133 acquires the permission information, the state control unit 131 determines whether or not the locker information stored in the storage unit 12 includes the related party contact information associated with the user ID. The state control unit 131 is used to unlock the locker 5B1 when there is related person contact information associated with the user ID, generates a third unlocking key that can be used by the related person, and locks the storage unit 12. Store in information. The unlocking key used by the user U who has instructed to move the baggage B and the unlocking key used by the persons concerned with the user U may be different unlocking keys or the same unlocking key. Good. Then, the locker information notification unit 137 notifies the contact information of the related party indicated by the related party identification information of the third unlock key.

The state control unit 131 accepts the input of the third party identification information indicating the third party who can unlock the locker 5B1 for storing the luggage B when there is no related person contact information associated with the user ID. Notify the user terminal 2 of the information input screen. The third party identification information is, for example, a user ID for identifying the third party and third party contact information indicating the contact information of the third party. The user terminal 2 displays a third party information input screen on the display unit, accepts the input of the third party identification information, and notifies the locker management device 1 of the received third party identification information. Then, the request information acquisition unit 132 acquires the third party identification information notified from the user terminal 2.

When the locker information notification unit 137 takes out the luggage B from the locker 5B1 by the related parties, the locker information notification unit 137 notifies the user terminal 2 of information indicating that the luggage B has been taken out from the locker 5B1 by the related parties. For example, when the locker 5B1 is unlocked by using the third unlock key, the locker information notification unit 137 determines that the luggage B has been taken out from the locker 5B1 by the person who notified the third unlock key. In this way, the locker management device 1 notifies the user terminal 2 of the user U that the person concerned with the user U has taken out the baggage B, so that the user U knows that the person concerned has taken out the baggage B. it can.

[Effect of Locker Management Device 1 According to First Embodiment]
As described above, the locker management device 1 notifies a plurality of logistics companies of delivery information based on the request information acquired from the user U, and one of the one or more logistics companies that presented the bid information. Select a person. Then, the locker management device 1 notifies one selected logistics company of the collection destination unlocking information used for unlocking the locker in which the luggage is stored, and delivers the luggage. By doing so, the locker management device 1 can easily make the logistics company that satisfies the condition of the user U requesting the delivery of the parcel deliver the parcel. As a result, the user U can save the trouble of searching for a logistics company that satisfies his / her own conditions.

<Second embodiment>
Subsequently, the second embodiment will be described. The locker management device 1 according to the first embodiment selects one logistics company from one or more logistics companies that have presented bid information. On the other hand, the locker management device 1 according to the second embodiment has the first embodiment in that the user U selects one of the one or more logistics companies that have presented the bid information. Different from. Hereinafter, a part different from the first embodiment will be described.

[Configuration of locker management device 1]
FIG. 8 is a diagram showing a configuration of the locker management device 1 according to the second embodiment. The control unit 13 according to the second embodiment further functions as the bid information notification unit 140 by executing the locker management program stored in the storage unit 12.

[Processing for accepting selection of locker 5 installation location]
The bid information notification unit 140 indicates that when the bid information acquisition unit 135 acquires the bid information presented by each of one or more logistics companies, the bid information is presented by one or more logistics companies. Is notified to the user U. The bid information notification unit 140 may notify the user U of bid business information including various information. The bid information notification unit 140 may, for example, notify the user U of the bid business information including the delivery fee for the delivery of the package B, which is presented by each of one or more distribution business operators.

Further, the bid information notification unit 140 may notify the user U of the bid business information including the evaluation information indicating the evaluation of each of the one or more distribution business operators who presented the bid information, for example. Specifically, the bid information notification unit 140 notifies the user U of the bid operator information including the evaluation information associated with the operator information corresponding to each of the one or more logistics operators who presented the bid information. You may. In addition, the bid information notification unit 140 uses the bid operator information including the evaluation information managed in the delivery service operated by another corporation corresponding to each of the one or more logistics operators who presented the bid information. May be notified to.

Further, the bid information notification unit 140 may notify the user U of the bid business information including the estimated arrival time information indicating the estimated arrival time of the package B, which is presented by each of one or more logistics companies. In this way, the bid information notification unit 140 notifies the user U of the bid business information including various information, so that the user U can select the logistics business that satisfies the condition of the user U who requests the delivery of the package B. Can be done.

The bid information notification unit 140 notifies the user U of the bid business information by displaying the distribution business selection screen including the bid business information on the display unit of the user terminal 2, for example. FIG. 9 is a diagram showing an example of a distribution company selection screen. As shown in FIG. 9, on the logistics company selection screen, information (business name, delivery fee, evaluation) regarding the three logistics companies that presented the bid information is displayed as the bidding company information. You can check. The user U can select one logistics company from the three logistics companies indicated by the bidding business information displayed on the display unit of the user terminal 2. The user terminal 2 receives, for example, an operation of checking the radio button in the selection column corresponding to the logistics company Z among the three logistics companies shown in FIG. 9 and pressing the decision button C1. The user terminal 2 transmits the business operator selection information indicating that the physical distribution business operator Z has been selected to the locker management device 1.

The selection unit 136 selects one of the one or more logistics companies that presented the bidding information based on the business operator selection information indicating the logistics business operator selected by the user U based on the bidding business operator information. select. In the example shown in FIG. 9, the selection unit 136 selects the physical distribution company Z indicated by the business operator selection information transmitted from the user terminal 2 from the three physical distribution business operators who presented the bid information.

[Effect of Locker Management Device 1 According to Second Embodiment]
As described above, the locker management device 1 according to the second embodiment notifies the user U of the bid business information indicating that the bid information has been presented by one or more distribution business operators. Then, the locker management device 1 distributes one of the one or more logistics companies that presented the bid information based on the business operator selection information indicating the physical distribution business operator selected by the user U based on the bidding business operator information. Select a business operator. By doing so, the locker management device 1 can easily deliver the package B to the logistics company that satisfies the condition of the user U who requests the delivery of the package.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist thereof. is there. For example, the control unit 13 of the locker management device 1 may function as a point awarding unit and award points to the user U based on the delivery fee included in the bid information presented by one selected logistics company. .. Specifically, the point granting department determines that the delivery charge for the delivery of the package presented by one selected logistics company is lower than the market price for the delivery of the package calculated based on the delivery information. In addition, the user U may be given points based on the difference charge obtained by subtracting the delivery charge from the market price. For example, the point giving unit may add points based on the difference amount to the balance of points associated with the user U managed in the locker service. In addition, the point granting department adds points based on the difference amount to the balance of points associated with user U, which is managed by a company (for example, a telecommunications carrier) affiliated with the locker service, for example. May be good.

Further, for example, the specific embodiment of the distribution / integration of the device is not limited to the above-described embodiment, and all or part of the embodiment is functionally or physically distributed / integrated in any unit. can do. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

1 Locker management device 11 Communication unit 12 Storage unit 13 Control unit 131 Status control unit 132 Request information acquisition unit 133 Selection reception unit 134 Delivery information notification unit 135 Bid information acquisition unit 136 Selection unit 137 Locker information notification unit 138 Delivery status notification unit 139 Completion information acquisition unit 140 Bid information notification unit

Claims (13)

The requester who requested the delivery of the package delivers the collection destination information indicating the position of the collection destination locker, which is the collection destination of the package, the delivery destination information indicating the delivery destination of the package, and the package to the delivery destination. Request information acquisition department that acquires request information including deadline information indicating the deadline,
A delivery information notification unit that notifies a plurality of logistics companies of the collection destination information, the delivery destination information, and the deadline information included in the request information acquired by the request information acquisition unit as delivery information.
A bid information acquisition unit that acquires bid information that indicates that delivery is possible based on the delivery information notified by the delivery information notification unit, which is presented by each of the one or more logistics companies.
A selection unit that selects one of the one or more logistics companies that presented the bid information, and
A locker information notification unit that notifies the one logistics company selected by the selection unit of the collection destination unlock information used for unlocking the locked collection destination locker.
Notification device with. The bid information acquisition unit acquires the bid information including the delivery fee for the delivery of the package, which is presented by each of the one or more logistics companies.
The selection unit is one of the one or more logistics companies that has presented the bid information based on the delivery fee included in each of the one or more bid information acquired by the bid information acquisition unit. Select a business operator,
The notification device according to claim 1. The selection unit selects the one logistics company from the one or more logistics companies that have presented the bid information based on the evaluation information indicating the evaluation of each of the plurality of logistics companies.
The notification device according to claim 1 or 2. Further having a bid information notification unit for notifying the client of bid business information indicating that the bid information has been presented by the one or more distribution business operators.
The selection unit is one of the one or more logistics businesses that have presented the bidding information based on the selection information indicating the logistics business selected by the client based on the bidding business information. Select a logistics company,
The notification device according to claim 1. The bid information notification unit notifies the client of the bid business information including the delivery fee for the delivery of the package, which is presented by each of the one or more logistics businesses.
The notification device according to claim 4. The bid information notification unit notifies the client of the bid company information including the evaluation information indicating the evaluation of each of the one or more logistics companies that presented the bid information.
The notification device according to claim 4 or 5. The delivery information notification unit notifies the plurality of distribution companies of the delivery information including the bid deadline information indicating the bid deadline determined based on the deadline information.
The bid information acquisition unit acquires the bid information presented by each of the one or more logistics companies within the deadline indicated by the bid deadline information.
The notification device according to any one of claims 1 to 6. When the delivery destination of the package indicated by the delivery destination information is a locker, the locker information notification unit receives the package after it is stored in the delivery destination locker which is the delivery destination of the package indicated by the delivery destination information. Notifies the recipient who receives the package of the recipient information indicating the position of the delivery locker and the recipient unlock information used for unlocking the locked delivery locker.
The notification device according to any one of claims 1 to 7. When the delivery charge for the delivery of the package presented by the selected logistics company is lower than the market price for the delivery of the package calculated based on the delivery information, from the market price. It also has a point-giving unit that grants points based on the difference charge after deducting the delivery charge to the client.
The notification device according to any one of claims 1 to 8. The request information acquisition unit acquires a plurality of the request information having the same collection destination of the package in a predetermined period.
The delivery information notification unit notifies the plurality of distribution companies of the plurality of delivery information acquired by the request information acquisition unit.
The notification device according to any one of claims 1 to 9. The request information acquisition unit acquires request information further including baggage information including at least one of the weight of the baggage, the size of the baggage, and at least one of the types of the baggage.
The delivery information notification unit notifies the plurality of logistics companies of the delivery information including the package information acquired by the request information acquisition unit.
The notification device according to any one of claims 1 to 10. It also has a delivery status notification unit that notifies the client of the delivery status of the package.
The notification device according to any one of claims 1 to 11. Computer runs,
The requester who requested the delivery of the package delivers the collection destination information indicating the position of the collection destination locker, which is the collection destination of the package, the delivery destination information indicating the delivery destination of the package, and the package to the delivery destination. Steps to get request information including deadline information indicating deadline,
A step of notifying a plurality of logistics companies of the collection destination information, the delivery destination information, and the deadline information included in the acquired request information as delivery information.
A step of acquiring bid information indicating that delivery is possible based on the notified delivery information presented by each of the one or more logistics companies, and
A step of selecting one of the logistics companies from the one or more logistics companies that presented the bid information, and
A step of notifying the selected logistics company of the collection destination unlocking information used for unlocking the locked collection destination locker, and
Notification method with.

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