JP6817659B1 - Document creation support system with advertisement and document creation support server with advertisement - Google Patents

Abstract

A document creation support system that can generate a document with advertisement of the target product by inserting the advertisement information of other products that can be used in combination with the target product and the support information when using it in combination with the document of the target product. I will provide a. The manual creation support server 100 corresponds to an advertising product that can be used in combination with an M part composed of one or a plurality of elements for generating a manual of the target product and the target product specified in the advertisement tree corresponding to the target product. The M parts, the advertising parts, and the supporting parts are structured based on the advertising parts and the supporting parts consisting of one or more elements, and the node information that defines the arrangement order or the hierarchical relationship of the M parts, the advertising parts, and the supporting parts. Generate structured data. Further, a document with advertisement is generated based on this structured data and a layout template that defines the layout of M parts, advertisement parts, and support parts.

Description

The present invention relates to a system that supports the creation of a document with an advertisement, and in particular, inserts the advertisement information of an advertising product that can be used in combination with the target product and the support information when used in combination into the document of the target product. Regarding the advertisement-attached document creation support system and the advertisement-attached document creation support server that can generate the advertisement-attached document of the product.

Conventionally, as a technique for displaying a manual of a target product and an advertisement of another product at the same time, for example, the technique described in Patent Document 1 is known.

The techniques described in Patent Document 1 include an online manual that stores items provided for each function of an electronic device such as a mobile phone in association with manual information, a purpose database that stores the purpose associated with each item, and each purpose. It is a manual information display system that has an advertisement database that stores advertisements associated with, and simultaneously displays manual information corresponding to the selected item and advertisement related to the purpose corresponding to the selected item (). The same documents [0030] to [0043] and FIGS. 1 to 8).

Japanese Unexamined Patent Publication No. 2005-346245

However, in the technology described in Patent Document 1, when the target product of the manual and the advertising product are used in combination, the compatibility of the combination is not assumed, so that a trouble may occur depending on the content of the combination. there were. In such a case, in order to solve the trouble, the user has to perform troublesome work such as making an inquiry to the support center or searching for information for solving the trouble by himself / herself.

Therefore, the present invention has been made by paying attention to the unsolved problems of such conventional techniques, and when the target product and the advertising product are used in combination, annoying work occurs for the user. It is an object of the present invention to provide an advertisement-attached document creation support system and an advertisement-attached document creation support server capable of generating an advertisement-attached document capable of reducing the number of problems.

[Invention 1] In order to achieve the above object, the advertisement-attached document creation support system of the invention 1 is a document generation means for generating a document of a target product and an advertisement target product that can be used in combination with the target product. A combination of a correspondence information storage means for storing correspondence information indicating a correspondence relationship between an advertising product and the target product, an advertising information storage means for storing the advertisement information of the advertising product, and the target product and the advertising product. The document generation means includes the support information storage means for storing the support information when used in the above-mentioned advertisement information and the advertisement information specified from the correspondence information corresponding to the target product in the document of the target product. The support information is inserted to generate an advertisement-attached document for the target product.

With such a configuration, the document generation means inserts the advertisement information and the support information specified from the correspondence information corresponding to the target product into the document of the target product, and the document with the advertisement of the target product is generated. To.

Here, this system may be realized as a single device, a terminal or other device, or may be realized as a network system in which a plurality of devices, terminals or other devices are communicably connected. .. In the latter case, each component may belong to any of a plurality of devices and the like as long as they are connected to each other so as to be communicable.

Further, the correspondence information storage means stores the correspondence information by any means and at any time, and the correspondence information may be stored in advance, or the correspondence information may be stored in advance. Instead, the correspondence information may be stored by input from the outside when the system is operating. Hereinafter, the same applies to storing information in the storage means and the storage unit.

In addition, advertising products that can be used in combination with the target product are, for example, products that provide the function in conjunction with the target product by connecting to the target product (including terminal connection, wired connection, wireless connection, etc.). , Printers, Scanners, Cameras, Routers, Storage Devices, etc.), Products that apply to the target product (eg, installation, settings, etc.) and add new functions to the target product (eg, software, communication services provided by providers, etc.) ) Applies. In addition, for example, products that are used for the target product to maintain the quality of the target product (for example, cleaning tools, protective covers, etc.), and products that maintain the usage environment of the target product in a specific environment (for example, clean room). Etc.) Other products are applicable.

The correspondence information is information that identifies the correspondence between the target product and the advertising product that can be used in combination with the target product, and is configured as link information such as a name, number, ID, code, and URL. can do. In addition, the advertising information is information for advertising the advertising product, and is composed of, for example, an image of the advertising product, explanatory information of the advertising product such as specifications, price information such as the list price of the advertising product, and other information. Can be done.

In addition, the support information is information necessary or useful information (such as helpful information) when the user uses the target product and the advertising product in combination, and is, for example, information on how to use the product in combination. , Information on compatibility when used in combination (evaluation information, etc.), information on problems that occurred in the past when used in combination, and information on solutions to this problem (Frequently Asked Questions (Q & A)). Can be done.

[Invention 2] Further, in the document creation support system with advertisement of invention 2, the advertisement information is connected to a sales system that provides a service for purchasing the advertisement product in the document creation support system with advertisement of invention 1. Contains information.

With such a configuration, the document generation means generates an advertisement-attached document including connection information to a sales system that provides a service for purchasing an advertisement product as advertisement information.

Here, the connection information can be configured as link information such as a URL of a Web page that provides a service, for example.

[Invention 3] Further, the advertisement-attached document creation support system of the invention 3 is the advertisement-attached document creation support system of any one of Inventions 1 and 2, and the support information is a combination of the target product and the advertisement product. Contains information on how to use it when using it.

With such a configuration, the document generation means generates a document with an advertisement including information on how to use the target product and the advertisement product in combination as support information.

Here, the usage information is information for using the target product and the advertising product in combination, and is, for example, a connection method in the case of an advertising product used by connecting, incorporating, mounting, or applying to the target product. , Information on how to install, how to install, how to apply, information on how to connect, install, install or apply, and so on. In addition, for example, in the case of an advertising product worn and used by a user such as a protective suit, information on how to wear it is applicable. For example, in the case of an advertising product with a harsh usage environment, the usage environment (temperature, humidity, etc.) Information etc. is applicable. In addition, the information is not limited to these information, and other information may be used as long as it is information on how to use the information in combination.

[Invention 4] Further, the advertisement-attached document creation support system of the invention 4 is the advertisement-attached document creation support system of any one of the inventions 1 to 3, wherein the support information is a combination of the target product and the advertisement product. Includes evaluation information that evaluates the compatibility of the advertising product when used.

With such a configuration, the document generation means generates a document with an advertisement including evaluation information that evaluates compatibility between the target product and the advertisement product when the target product and the advertisement product are used in combination as support information.

Here, the evaluation information is composed of, for example, an evaluation rank indicating the evaluation of compatibility between the two in stages, an evaluation value indicating the evaluation of compatibility between the two in detail with a score (for example, a maximum of 100 points), and other information. be able to. Further, in the evaluation of compatibility, for example, when both are used in combination, the highest rank or the highest score is set when no problem occurs, and the rank and numerical value are calculated and set based on the number of problems. The evaluation information is not limited to, for example, 100 points, 100 points being the highest evaluation point and 0 points being the lowest evaluation point, 100 points being set as the lowest evaluation point, and 0 points being the highest evaluation point. The opposite configuration can be used, such as setting the evaluation score. This also applies to graded ranks. For example, when setting three ranks of A, B, and C, A is the highest rated rank, C is the lowest rated rank, and B is A and C. It can be set to the rank of the intermediate evaluation, and conversely, C can be set to the highest evaluation rank and A can be set to the lowest evaluation rank.

[Invention 5] Further, the advertisement-attached document creation support system of the invention 5 is the advertisement-attached document creation support system of any one of the inventions 1 to 4, wherein the support information is a combination of the target product and the advertisement product. Contains problem information that indicates problems that have occurred in the past when used.

With such a configuration, the document generation means generates a document with an advertisement including problem information indicating a problem that has occurred in the past when the target product and the advertisement product are used in combination as support information.

Here, the problem information can be composed of, for example, information on the problem confirmed by the manufacturer of the advertising product, information on the problem reported by the user who is actually using the combination, and the like.

[Invention 6] Further, in the advertisement-attached document creation support system of the invention 6, in the advertisement-attached document creation support system of the invention 5, the support information includes solution information indicating a solution method of the problem indicated by the problem information.

With such a configuration, the document generation means generates an advertisement-attached document including the solution information indicating the solution method of the problem indicated by the problem information in addition to the above problem information as the support information.

Here, the solution information is, for example, information on the solution found by the manufacturer of the advertising product for the confirmed problem, or information on the solution reported by the user who is actually using the combination. It can be configured from.

[Invention 7] Further, in the document creation support system with advertisement of invention 7, in the document creation support system with advertisement of any one of inventions 1 to 6, the advertisement information storage means has one or more elements as the advertisement information. The support information storage means stores the support part composed of one or more elements as the support information, and the document generation means stores one or more documents for generating the document of the target product. A parts storage unit that stores parts composed of the above elements, a node information storage unit that stores node information that defines the arrangement order or hierarchical relationship of the parts, the advertisement parts, and the support parts for each document with advertisement, and the above-mentioned The parts of the parts storage unit corresponding to the target product, the advertising parts of the advertising information storage means specified by the correspondence information of the correspondence information storage means corresponding to the target product, and the support parts of the support information storage means. A structured data generation unit that generates structured data in which the parts, the advertisement parts, and the support parts are structured based on the node information of the node information storage unit, the parts, the advertisement parts, and the support parts. A template storage unit that stores a layout template that defines the layout of support parts, and a document generation unit that generates the document with advertisement based on the structured data generated by the structured data generation unit and the layout template of the template storage unit. And.

With such a configuration, the document generation means uses the structured data generation unit to specify the parts of the parts storage unit and the correspondence information of the correspondence information storage means corresponding to the target product. Structured data is generated based on the advertising parts of the above and the support parts of the support information storage means, and the node information of the node information storage unit. In addition, the document generation unit generates an advertisement-attached document based on the generated structured data and the layout template of the template storage unit.

Here, as elements, for example, letters, numbers, signs, symbols, terms and other texts, images (including still images and moving images), mathematical formulas, tables, figures, graphs, footnotes, pillars, nombles, titles, etc. Includes text or audio. Hereinafter, the same applies to the document creation support server with advertisement of Invention 8.

[Invention 8] On the other hand, in order to achieve the above object, the advertisement-attached document creation support server of the invention 8 is equipped with the advertisement-attached document creation support system according to any one of the inventions 1 to 7. The advertisement is in response to an output request of the advertisement-attached document from a support server, which is a document-attached document storage means for storing the advertisement-attached document, and a terminal communicably connected to the advertisement-attached document creation support server. A document reading means for reading an advertisement-attached document corresponding to the output request from the attached document storage means, and a document output means for outputting the advertisement-attached document read by the document reading means to the terminal of the output request source. , Equipped with.

With such a configuration, when the document with advertisement is read from the document storage means with advertisement by the document reading means in response to the output request of the document with advertisement from the terminal, the document output means can read the document with advertisement according to the output request. The read document with advertisement is output to the output requesting terminal.

As described above, according to the document creation support system with advertisement of Invention 1, not only the advertisement information of the advertisement product but also the support information when the target product and the advertisement product are used in combination are displayed. By presenting, for example, information necessary for use, useful information, etc. as support information, some of the user's questions such as how to use the advertising product can be solved manually, and such questions can be solved. It is possible to reduce the occurrence of troublesome work for the user, such as having the user check the points themselves.

Further, according to the advertisement-attached document creation support system of the invention 2, the user of the advertisement-attached document can purchase the advertisement product by connecting to the product purchase service provided by the sales system through the advertisement-attached document. .. As a result, the user can easily purchase an advertising product that can be used in combination with the target product without performing troublesome work such as searching the sales page by an online search or the like.

Further, according to the advertisement-attached document creation support system of the invention 3, the user of the advertisement-attached document can know how to use the advertisement product through the advertisement-attached document.

Further, according to the document creation support system with advertisement of Invention 4, the user of the document with advertisement knows the evaluation of compatibility between the target product and the advertisement product when the target product and the advertisement product are used in combination through the document with advertisement. Can be done. As a result, the user can use the evaluation information as a criterion for purchasing an advertising product. Further, if the advertising product is highly evaluated, problems after purchase are less likely to occur, so that the burden of product support work such as reducing the number of inquiries to the support center can be reduced.

Further, according to the advertisement-attached document creation support system of Invention 5, the user of the advertisement-attached document knows the problems that have occurred in the past when the target product and the advertisement product are used in combination through the advertisement-attached document. be able to. As a result, for example, problem information such as purchasing an advertising product without major problems or purchasing an advertising product with few problems can be used as a judgment criterion when purchasing an advertising product.

Further, according to the advertisement-attached document creation support system of the invention 6, the user of the advertisement-attached document can know the solution of the problem in addition to the problem that has occurred in the past through the advertisement-attached document. As a result, for example, when there are two types of advertising products with almost the same performance, one advertising product has no problem but the price is high, and the other advertising product has some problems. However, it is possible to obtain information that an effective solution has been established, and the solution information can be used as a criterion for purchasing an advertising product. In addition, by presenting problems that have occurred in the past and their solutions, the user can solve the presented problems by himself / herself, so that the number of inquiries to the support center can be reduced, for example. It is possible to reduce the burden of product support work.

Further, according to the document creation support system with advertisement of the invention 7, the same effect as that of any one of the inventions 1 to 6 can be obtained.

On the other hand, according to the document creation support server with advertisement of the invention 8, in addition to the same effect as any one of the above inventions 1 to 7, the output request source responds to the output request from the terminal connected to the server. Documents with advertisements can be output to the terminal.

It is a block diagram which shows the structure of the network system which concerns on this Embodiment. It is a figure which shows the hardware configuration of the manual creation support server 100. It is a figure which shows the relationship between the manual with advertisement, node information, manual part, advertisement part and support part. It is a figure which shows the various management tables stored in the storage device 42. It is a figure which shows the data structure of the company information management table 400 and the category information management table 410. It is a figure which shows the data structure of the manual management table 420, M parts management table 430, and update M parts management table 440. It is a figure which shows the data structure of the image management table 450, the mathematical expression management table 460, and the version control table 470. It is a figure which shows the data structure of the advertisement tree management table 480, the advertisement parts management table 490, and the update advertisement parts management table 500. It is a figure which shows the data structure of the support parts management table 510 and the update support parts management table 520. It is a figure for demonstrating the relationship between an advertisement tree, an advertisement part and a support part. It is a flowchart which shows the manual creation process. It is a flowchart which shows the process of adding a new part. It is a flowchart which shows the registration part addition process. It is a flowchart which shows the manual generation process. It is a flowchart which shows the manual output processing. It is a figure which shows an example of the advertisement placement part of the manual with advertisement of the target product A. It is a figure which shows an example of the advertisement information and the support information of the advertisement product B. (A) is a diagram showing an example of a connection method when connecting the advertising product B to the target product A, and (b) is a diagram showing an example of a page of frequently asked questions of the advertising product B. It is a figure which shows an example of the advertisement placement part of the manual with advertisement of the target product F, and an example of advertisement information and support information of advertisement product G.

Hereinafter, embodiments of the present invention will be described. 1 to 19 are diagrams showing the present embodiment.

First, the configuration of the present embodiment will be described.
FIG. 1 is a block diagram showing a configuration of a network system according to the present embodiment.

As shown in FIG. 1, on the Internet 199, a manual creation support server 100 that supports the creation of manuals, a corporate user terminal 200 installed for each company that creates a manual, and each company that sells advertising products are installed. The product sales server 300 and the general user terminal 700 installed for each user who uses the manual are connected.

Next, the configuration of the manual creation support server 100 will be described.
FIG. 2 is a diagram showing a hardware configuration of the manual creation support server 100.

As shown in FIG. 2, the manual creation support server 100 includes a CPU (Central Processing Unit) 30 that controls operations and the entire system based on a control program, and a ROM that stores a control program of the CPU 30 in a predetermined area in advance. (Read Only Memory) 32, RAM (Random Access Memory) 34 for storing data read from ROM 32 and the like and calculation results required in the calculation process of the CPU 30, and data input / output to an external device are mediated. It is composed of I / F (InterFace) 38, and these are connected to each other and data can be exchanged by a bus 39 which is a signal line for transferring data.

As an external device, the I / F 38 includes an input device 40 including a keyboard and a mouse capable of inputting data as a human interface, a storage device 42 for storing data and tables as a file, and a screen based on an image signal. The display device 44 for displaying the above and the signal line for connecting to the Internet 199 are connected.

Next, the data structure of the storage device 42 will be described.
FIG. 3 is a diagram showing the relationship between a manual with advertisement, node information, manual parts (hereinafter, abbreviated as “M parts”), advertisement parts, and support parts.

Hereinafter, M parts, advertising parts and support parts are simply referred to as "parts" when it is not necessary to distinguish them.

In the manual creation support server 100, the manual with advertisement can create terms, sentences, images, mathematical formulas, and other elements in parts. Therefore, as shown in FIG. 3, the manual with advertisement defines one or more M parts, one or more advertisement parts, one or more support parts, and the arrangement order or hierarchical relationship of these parts. It is configured with node information. In the example of FIG. 3, the manual with advertisement of "Product A" consists of M parts 1, 2, 4, 5, advertising parts C1, C2 and support parts S1 and S2, and the arrangement order or hierarchical relationship of these parts is a node. It is stipulated in the information. Further, the manual with advertisement of "Product B" is composed of M parts 5 and 6, advertisement parts C2 and C3, and support parts S3 and S4, and the arrangement order or hierarchical relationship of these parts is defined by node information. Here, the M part 5 and the advertising part C2 are shared by the manual with advertisement of "Product A" and the manual with advertisement of "Product B".

In FIG. 3, a manual with advertisement including advertising parts and support parts is described as an example, but the manual creation support server 100 is not limited to the manual with advertisement, and usually does not include advertisement parts and support parts. It is also possible to create a manual for. Hereinafter, when it is not necessary to distinguish between a manual with advertisement and a normal manual, it is simply referred to as a "manual".

Manuals are managed by company and by category. A plurality of images are registered in the image library. A plurality of formulas are registered in the formula library. A plurality of M parts composed of one or a plurality of elements (terms, sentences, images, mathematical formulas, and other elements) are registered in the manual parts library. A plurality of advertising parts composed of one or a plurality of elements (terms, sentences, images, mathematical formulas, and other elements) are registered in the advertising parts library. A plurality of support parts composed of one or a plurality of elements (terms, sentences, images, mathematical formulas, and other elements) are registered in the support parts library. Attributes can be set for M parts, and a plurality of attributes are registered in the attribute library.

FIG. 4 is a diagram showing various management tables stored in the storage device 42.
As shown in FIG. 4, the storage device 42 includes a company information management table 400 for managing company information, a category information management table 410 for managing category information, a manual management table 420 for managing manuals, and a manual parts library. The M parts management table 430 for managing M parts and the updated M parts management table 440 are stored. Further, the storage device 42 stores an image management table 450 that manages images in the image library, a mathematical formula management table 460 that manages mathematical formulas in the mathematical formula library, and a version control table 470 that manages manual versions. Furthermore, the storage device 42 has an advertisement tree management table 480 that manages a correspondence relationship between the target product of the manual and an advertisement product that is another product of the advertisement target that can be used in combination with the target product, and an advertisement of the advertisement parts library. The advertisement parts management table 490 and the update advertisement parts management table 500 for managing the parts, and the support parts management table 510 and the update support parts management table 520 for managing the support parts of the support parts library are stored.

FIG. 5 is a diagram showing the data structures of the company information management table 400 and the category information management table 410.

As shown in FIG. 5, the storage device 42 stores a company information management table 400 that manages company information and a category information management table 410 that manages category information.

As shown in FIG. 5A, one record is registered in the company information management table 400 for each company. In each record, main information consisting of company number, company ID and other information is registered. Note that No is an internal number for system implementation. On the other hand, the ID is included in the data as an external specification. No is always a number, but ID includes characters other than numbers. Also, the No is always unique in the system, but different language Nos have the same ID.

As shown in FIG. 5B, one record is registered in the category information management table 410 for each company and each category. In each record, main information including company No., category No., category ID and other information is registered.

FIG. 6 is a diagram showing the data structures of the manual management table 420, the M parts management table 430, and the updated M parts management table 440.

As shown in FIG. 6A, one record is registered in the manual management table 420 for each manual. Each record is the main information consisting of company number, category number, language number, manual ID, update ID, node information (node ID), M parts ID, creator ID, creation date and time, updater ID, update date and time, and other information. And meta information consisting of version, language classification, book code, attribute, title, subtitle, version, number and remarks, part attribute list registered by associating part attribute name and part attribute value, conversion to be converted Attribute information consisting of target terms and term conversion list and other information registered by associating unified terms that should be converted and unified, and a list of part IDs (M part ID, advertising part ID and support part ID) and node ID. Reference information consisting of other information, derivative information consisting of the original manual (category No., manual ID) and the relationship with the original, and advertisement placement information consisting of the advertisement tree ID and other information are registered.

The node information will be described. The elements that make up the manual are called nodes, and have an ID that is uniquely identified in the manual. The part where the node data (for example, text) is stored is a part, and has an ID that is uniquely identified within the company.

Items (references and conditions) will be described. Depending on the situation in which the part is used, part information, manual meta information, category information and company information can be referred to. Conditions can be set by combining the information to be referenced. The part information includes section number, section title, figure number, figure title, table number, title, number, title number, title content, item number, item name and other information. The meta information of the manual includes version, language classification, book code, attribute, title, subtitle, version, number, remarks and part attribute.

As shown in FIG. 6B, one record is registered in the M parts management table 430 for each M part. Each record contains main information consisting of company No., category No., M part ID, M part type, initial part attribute, creator ID, creation date / time, updater ID, update date / time, and other information, as well as item names and item values. Condition information consisting of a list registered by associating (conditions) is registered.

As shown in FIG. 6C, one record is registered in the updated M parts management table 440 for each updated M part. Each record includes main information consisting of company No., category No., M part ID, language No., update No., XML data, creator ID, creation date / time, updater ID, update date / time, and other information, and update No., XML data. , Updater ID, update date and time, and other update information (pre-update information at the time of update) are registered. For manuals written in different languages, the M parts used in the manual in the first language are associated with the M parts used in the manual in the second language and managed. The same M part ID is set for the M parts of the same node, and they are distinguished by the language No. In the example of FIG. 3, for example, when a Japanese manual Mjp with an advertisement and a manual Men with an advertisement in English exist for the manual with advertisement of product A, the manual Mjp with advertisement has M part IDs "1", "2", and " M parts of "4" and "5", advertisement parts of advertisement part IDs "C1" and "C2" and support parts of support part IDs "S1" and "S2" are used, and the manual Men with advertisement is the same as the manual Mjp with advertisement. Parts that have node information of the structure and correspond to the parts of the manual Mjp with advertisement are used. Each part of the manual Mjp with advertisement and each part of the manual Men are associated with each part of the same node by setting the same part ID. This also applies to advertising parts and support parts. Therefore, the manual Men with advertisement has M parts with M part IDs "1", "2", "4" and "5", advertisement parts with advertisement part IDs "C1" and "C2", and support part IDs "S1" and "S2". Support parts are used. However, the parts used in the manual Mjp with advertisement are distinguished by setting the language No. corresponding to Japanese, and the parts used in the manual Men with advertisement are set with the language No. corresponding to English.

FIG. 7 is a diagram showing the data structures of the image management table 450, the mathematical expression management table 460, and the version control table 470.

As shown in FIG. 7A, one record is registered in the image management table 450 for each image. Each record includes main information consisting of image No., company No., language No., update No., replacement characters, classification classification and other information, and conditional information consisting of a list registered by associating item names with item values (conditions). , Reference information consisting of edit screen data and PDF data, and derived information consisting of a list of referenced update numbers are registered.

The replacement function will be described. Image data such as figures and mathematical formulas need to be replaced, and the same image data is used in multiple places. By describing the image data part with replacement characters and converting the replacement characters to image data at the time of manual output, it is possible to replace the image data all at once and reduce the dependence of the parts on the image data. Unlike variables, replacement characters and image data are managed as a library on a company-by-company basis. Image data for each language category can be registered with the same replacement character string, and the combinations and items of the situations described later are converted into conditions.

As shown in FIG. 7B, one record is registered in the formula management table 460 for each formula. Each record consists of main information consisting of formula No., company No., language No., update No., replacement characters, classification classification and other information, and conditional information consisting of a list registered by associating item names with item values (conditions). , Reference information consisting of edit screen data and PDF data, and derived information consisting of a list of referenced update numbers are registered.

As shown in FIG. 7C, one record is registered in the version control table 470 for each version. In each record, main information including update ID, update No., version, creator ID, creation date and time, updater ID, update date and time, and other information is registered.

FIG. 8 is a diagram showing the data structures of the advertisement tree management table 480, the advertisement parts management table 490, and the update advertisement parts management table 500.

As shown in FIG. 8A, one record is registered in the advertisement tree management table 480 for each advertisement tree. Each record is based on company number, category number, product ID, product type, advertisement tree ID, advertisement product ID, advertisement part ID, support part ID, creator ID, creation date and time, updater ID, update date and time, and other information. The main information is registered.

As shown in FIG. 8B, one record is registered in the advertisement part management table 490 for each advertisement part. Each record contains main information and items consisting of company No., category No., advertising company No., advertising product ID, advertising product type, advertising part ID, creator ID, creation date and time, updater ID, update date and time, and other information. Condition information consisting of a list registered by associating a name with an item value (condition) is registered.

As shown in FIG. 8C, one record is registered in the updated advertising part management table 500 for each updated advertising part. Each record includes company No., category No., advertising company No., advertising product ID, advertising product type, advertising part ID, language No., update No., XML data, creator ID, creation date / time, updater ID, update date / time, etc. The main information consisting of the above information and the update information consisting of the update number, XML data, updater ID, update date and time, and other information (pre-update information at the time of update) are registered.

FIG. 9 is a diagram showing the data structures of the support parts management table 510 and the update support parts management table 520.

As shown in FIG. 9A, one record is registered in the support parts management table 510 for each support part. Each record is a company number, category number, product ID, product type, advertising company number, advertising product ID, advertising product type, advertising tree ID, support part ID, creator ID, creation date and time, updater ID, update date and time. Main information consisting of other information and condition information consisting of a list registered by associating an item name with an item value (condition) are registered.

As shown in FIG. 9B, one record is registered in the update support part management table 520 for each updated support part. Each record includes company No., category No., advertising company No., advertising product ID, advertising product type, advertising part ID, support part ID, advertising tree ID, language No., update No., XML data, creator ID, creation date and time. , Updater ID, update date and time and other information, and update number, XML data, updater ID, update date and time, and other information (pre-update information at the time of update) are registered. ..

The storage device 42 further stores a layout template that defines the layout of various parts. When creating a manual, specify the layout template to which the layout is applied.

FIG. 10 is a diagram for explaining the relationship between the advertisement tree, the advertisement parts, and the support parts.
The target product manual with advertisement is a combination of the advertisement parts of the advertisement product that can be used in combination with the target product specified in the advertisement tree and the target product and advertisement product specified in the advertisement tree in the manual of the target product. It is configured by inserting the support parts corresponding to.

To give a specific example, the advertisement tree managed by the advertisement tree management table 480 includes, for example, information (product ID, etc.) of the target product A, which is the target product of the manual, and the target product, as shown in FIG. It is composed of information (advertising product ID, etc.) of advertising products B to E that can be used in combination with A.

Here, the advertising products that can be used in combination with the target product are, for example, a product that provides the function in conjunction with the target product by connecting to the target product, and a new function applied to the target product. This includes products to which the product is added, products that are used for the target product to maintain the quality of the target product, products that maintain the usage environment of the target product in a specific environment, and other products. To give a specific example, if the target product is an information device such as a personal computer (hereinafter abbreviated as "personal computer"), the target product can be connected to a target product such as a printer, a scanner, a camera, a router, or a storage device. Products that provide various functions in conjunction with products, and products that are installed and used in information devices such as software are applicable. In addition to tangible products, intangible products such as communication services (rate plans) provided by providers for connecting software and information devices provided by download to networks such as the Internet are also applicable. If the target product is, for example, a semiconductor manufacturing device, tools and chemicals for the semiconductor manufacturing device, a cleaning tool for cleaning the semiconductor manufacturing device, a clean room for keeping the usage environment of the semiconductor manufacturing device clean, and a clean room. This applies to protective suits for using semiconductor manufacturing equipment.

Further, the advertising parts managed by the advertising parts management table 490 and the updated advertising parts management table 500 indicate, for example, the advertising information of the advertising products B to E specified in the advertising tree, as shown in FIG. Or it is a part composed of a plurality of elements. The advertising information includes, for example, an image of the advertising product (photo image, etc.), explanatory information of the advertising product such as specifications of the advertising product, price information such as the desired retail price of the advertising product, and a service for purchasing the advertising product (Web page). Etc.) connection information (URL etc.) and other information.

Further, the support parts managed by the support parts management table 510 and the update support parts management table 520 are, for example, a set of the target product A and the advertisement product B specified in the advertisement tree, as shown in FIG. A part composed of one or a plurality of elements indicating support information corresponding to each combination of the target product A and the advertising product C, the target product A and the advertising product D, and the target product A and the advertising product E. Is. The support information is, for example, evaluation information that evaluates compatibility between the two when used in combination, usage methods such as a connection method and a setting method, problems that have occurred in the past, solutions to these problems, and other information.

Here, since the advertising products B to E may be combined not only with the target product A but also with other target products of the same type, the support parts can be created for each combination of the target product and the advertising product.

Next, the operation of this embodiment will be described.
First, the operation when creating a manual for the target product will be described.

The manual for the target product is created by arranging parts in the layout area. The parts are arranged vertically or horizontally in the layout area. First, add one part to the layout area. The following parts can be added immediately before or after an existing part. The same applies to the subsequent parts, which can be added at any position with respect to the existing parts. Terms, sentences, images, mathematical formulas and other elements can be described in parts, and hierarchical relationships can be set for other parts. In addition, there is a part divided into two, which is a part that divides an area into two on the left side and the right side and arranges texts, images, tables, items, etc. in each. There is also a two-column part, which is a part that divides the area into two on the left and right sides and arranges the text continuously from the left side to the right side. Parts can be modified and deleted.

When creating a manual with advertisement, an advertisement part is added to an existing M part at an arbitrary position, and a support part is added to a preset position for the added advertisement part. Here, when the pre-registered advertising parts and supporting parts are added, the support parts are automatically added based on the combination of the target product and the advertising product (advertising tree). The configuration is not limited to automatic, and may be added manually.

Here, the advertisement is placed in the manual with advertisement, for example, when the company that creates the manual receives a request from the advertising company that manufactures and sells the advertising product and obtains an appropriate advertising fee from the advertising company. ..

FIG. 11 is a flowchart showing a manual creation process.
The CPU 30 is composed of an MPU (Micro-Processing Unit) or the like, activates a predetermined program stored in a predetermined area of the ROM 32, and executes the manual creation process shown in the flowchart of FIG. 11 according to the program.

When the manual creation process is executed in the CPU 30, as shown in FIG. 11, first, the process proceeds to step S100.

Step S100 is a process that is executed only when the manual to be created by the user (hereinafter referred to as “creation target manual”) is first created, and is an initial configuration process that constitutes the initial contents of the creation target manual. Execute. In the initial configuration process, first, the company user terminal 200 is made to select the manual to be created from the manuals in the manual management table 420, and the part attributes set in the manuals to be created are selected. Next, among the manuals in the manual management table 420, a common difference portion is determined for each part for a plurality of manuals corresponding to the selected part attributes. Then, the manual to be created is configured by adding the determined common difference portion to the selected base manual.

Next, the process proceeds to step S102, and it is determined whether or not the part addition request for adding a new part is made from the corporate user terminal 200. If it is determined that the part addition request is made (YES), step S104 is determined. Move to.

Here, in the corporate user terminal 200, for example, the right half of the layout area is allocated to the area where parts are arranged, and the left half is allocated to the area where menus and the like are arranged, and the "parts" at the place where new parts are to be inserted. When the "Insert" button is clicked, a part addition request is sent to the manual creation support server 100.

In step S104, a new part addition process for adding a new part to the layout area is executed, a series of processes are completed, and the process returns to the original process.

On the other hand, if it is determined in step S102 that the part addition request is not made (NO), the process proceeds to step S106.

In step S106, the company requests to add a new part from the parts registered in the M parts management table 430 and the updated M parts management table 440 or the advertising parts management table 490 and the updated advertising parts management table 500. It is determined whether or not it was performed from the user terminal 200. Then, when it is determined that the registration part addition request has been made (YES), the process proceeds to step S108.

In step S108, a registered part addition process for adding an arbitrary part from the parts registered in the M parts management table 430 and the updated M parts management table 440 or the advertising parts management table 490 and the updated advertising parts management table 500 is executed. Then, the series of processes is completed and the original process is restored.

On the other hand, if it is determined in step S106 that the registration part addition request is not performed (NO), the process proceeds to step S110.

In step S110, it is determined whether or not the part change request for changing the contents of the parts arranged in the layout area has been made from the corporate user terminal 200, and if it is determined that the part change request has been made (YES), The process proceeds to step S112. Here, in the corporate user terminal 200, for example, when the "edit" button on the right side of the part whose content is to be changed is clicked, the part change request is transmitted to the manual creation support server 100.

In step S112, history information indicating the contents of the target parts to be updated before the change among the M parts, the advertisement parts, and the support parts is created, and the created history information is stored in the storage device 42. As a result, the target part can be restored based on the history information even after the contents have been changed. Then, the process proceeds to step S114, the node information related to the target part is searched from the manual management table 420, and a list of target manuals in which the target part is used is displayed on the corporate user terminal 200 based on the found node information. Present and ask the user to confirm whether the update is possible. As a result, when the confirmation of the update is obtained, the process proceeds to step S116, and the target parts among the parts registered in the M parts management table 430, the advertisement parts management table 490 or the support parts management table 510 are updated, and a series of series. Ends the processing of and returns to the original processing. When the target part is updated, the updated content is commonly reflected for the target part in a plurality of manuals using the target part.

On the other hand, if it is determined in step S110 that the part change request is not made (NO), the process proceeds to step S118.

In step S118, it is determined whether or not the parts deletion request for deleting the parts arranged in the layout area has been made from the corporate user terminal 200, and if it is determined that the parts deletion request has been made (YES), step S120 Move to.

Here, in the corporate user terminal 200, when the "Delete" button on the right side of the part to be deleted to be deleted is clicked, the part deletion request is sent to the manual creation support server 100.

In step S120, the deletion target part is not deleted, the description related to the deletion target part is deleted in the node information related to the manual currently being created, a series of processes are completed, and the original process is restored.

On the other hand, if it is determined in step S118 that the part deletion request is not made (NO), the process proceeds to step S122.

In step S122, a registration part deletion request for deleting the parts registered in the M parts management table 430 and the update M parts management table 440 or the advertisement parts management table 490 and the update advertisement parts management table 500 is made from the corporate user terminal 200. Determine if it is. Then, if it is determined that the registration part deletion request has been made (YES), the process proceeds to step S124.

In step S124, history information indicating the contents of the parts to be deleted before deletion is created, and the created history information is stored in the storage device 42. As a result, the parts to be deleted can be restored based on the history information even after being deleted. Then, the process proceeds to step S126, and among the parts registered in the M parts management table 430 and the updated M parts management table 440 or the advertising parts management table 490 and the updated advertising parts management table 500, the parts to be deleted are deleted, and a series of parts are deleted. Ends the processing of and returns to the original processing. Here, when the registered advertisement parts are deleted, the support parts registered in the support parts management table 510 and the update support parts management table 520 corresponding to the advertisement parts are also automatically deleted.

Next, the new part addition process executed in step S104 will be described.
FIG. 12 is a flowchart showing a new part addition process.

When the new part addition process is executed in step S104, first, as shown in FIG. 12, the process proceeds to step S200.

In step S200, it is determined whether or not the type of the newly added part is selected, and if it is determined that the type is selected (YES), the process proceeds to step S202. Here, in the corporate user terminal 200, for example, a menu for selecting a part type (manual, advertisement, etc.) is displayed, and the type can be selected by clicking various different buttons in the menu. The information of the specified type is transmitted to the manual creation support server 100.

When the process proceeds to step S202, it is determined whether or not the advertisement is selected as the type, and when it is determined that the advertisement is selected (YES), the process proceeds to step S204.

When the process proceeds to step S204, new advertising parts and support parts are added to the layout area, and the process proceeds to step S206. Here, in the present embodiment, the advertising parts and the support parts are parts to be added as a set.

In step S206, the description about the new advertisement part and the support part is incorporated into the node information related to the manual with advertisement currently being created, and the description about the new advertisement part is incorporated into the advertisement tree related to the manual with advertisement currently being created. The process proceeds to step S208.

In step S208, when a new element is described in the added advertising part and the support part, the added advertising part is registered in the advertising part management table 490, and the added support part is registered in the support part management table 510. Ends a series of processes and returns to the original process.

On the other hand, if it is determined in step S202 that the advertisement is not selected as the type (NO), the process proceeds to step S210.

In step S210, a new M part of another type selected other than the advertisement is added, and the process proceeds to step S212. In step S212, the description regarding the new M part is incorporated into the node information related to the manual currently being created, and the process proceeds to step S214.

In step S214, when a new element is described in the added M part, the added M part is registered in the M part management table 430, a series of processing is completed, and the original processing is restored.

On the other hand, in step S200, for example, when the cancel button is clicked or the like and it is determined that the type is not selected (NO), the series of processes is ended and the original process is restored.

Next, the registration part addition process executed in step S108 will be described.
FIG. 13 is a flowchart showing a registration part addition process.

When the registration part addition process is executed in step S108, first, as shown in FIG. 13, the process proceeds to step S300.

In step S300, it is determined whether or not the type of the registered part to be added has been selected, and if it is determined that the type has been selected (YES), the process proceeds to step S302. Here, in the corporate user terminal 200, for example, a menu for selecting the type of registered parts (manual, advertisement, etc.) is displayed, and the type can be selected by clicking various different buttons in the menu. The information of the selected type is transmitted to the manual creation support server 100.

When the process proceeds to step S302, it is determined whether or not the advertisement is selected as the type, and when it is determined that the advertisement is selected (YES), the process proceeds to step S304.

In the case of moving to step S304, among the advertising parts registered in the advertising parts management table 490 and the updated advertising parts management table 500, a list of combinable advertising parts defined in the advertising tree is displayed on the corporate user terminal 200. Present and proceed to step S306.

In step S306, it is determined whether or not the advertising part is selected from the list of presented advertising parts, and if it is determined that the advertising part is selected (YES), the process proceeds to step S308.

When the process proceeds to step S308, the selected advertising part and the support part corresponding to the selected advertising part are added to the layout area, and the process proceeds to step S310.

In step S310, a description of a new advertising part and a support part is incorporated into the node information related to the manual with advertisement currently being created, and a series of processing is completed to return to the original processing.

On the other hand, if it is determined in step S302 that the advertisement is not selected as the type (NO), the process proceeds to step S312.

In step S312, a list of M parts registered in the M parts management table 430 and the updated M parts management table 440 of other types selected other than the advertisement is presented to the corporate user terminal 200, and the process proceeds to step S314.

In step S314, it is determined whether or not the M part has been selected from the list of presented M parts, and if it is determined that the M part has been selected (YES), the process proceeds to step S316.

When the process proceeds to step S316, the selected M part is added to the layout area, and the process proceeds to step S318.

In step S318, the description regarding the new M part is incorporated into the node information related to the manual currently being created, the series of processes is completed, and the original process is restored.

On the other hand, in step S300, for example, when it is determined that the type is not selected by clicking the cancel button or the like (NO), the series of processes is ended and the original process is restored.

Further, in step S306, for example, when it is determined that the advertising part is not selected by clicking the cancel button or the like (NO), the series of processes is terminated and the original process is restored.

Further, in step S314, for example, when it is determined that the M part is not selected by clicking the cancel button or the like (NO), the series of processes is ended and the original process is restored.

FIG. 14 is a flowchart showing the manual generation process.
When the manual creation is completed, the corporate user terminal 200 makes a manual generation request to the manual creation support server 100.

When the manual generation request is made, the CPU 30 starts a predetermined program stored in the predetermined area of the ROM 32, and executes the manual generation process shown in the flowchart of FIG. 14 according to the program.

When the manual generation process is executed in the CPU 30, as shown in FIG. 14, first, the process proceeds to step S400.

In step S400, the node information related to the manual to be generated is searched from the manual management table 420, and the process proceeds to step S402.

In step S402, the M parts described in the node information are searched from the M parts management table 430 and the updated M parts management table 440 based on the retrieved node information. In addition, the advertisement parts described in the node information are searched from the advertisement parts management table 490 and the update advertisement parts management table 500. Further, the support parts described in the node information are searched from the support parts management table 510 and the update support parts management table 520. After that, the process proceeds to step S404. In the case of a normal manual, since there is no description of advertising parts and support parts in the node information, searches other than M parts are not performed.

In step S404, XML (eXtensible Markup Language) data in which various parts are structured is generated based on the retrieved node information, M parts, advertising parts, and support parts, and the process proceeds to step S406 to be the target of generation. About the manual The layout template specified is read from the storage device 42, the process proceeds to step S408, the manual is generated as, for example, a PDF file based on the generated XML data and the read layout template, and a series of processing is completed. Return to the original processing.

FIG. 15 is a flowchart showing the manual output process.
In the present embodiment, the manual creation support server 100 is configured to store the manual generated by the manual generation process in the storage device 42 for each company, and the stored manual is stored in a general user terminal. It is configured to be able to output to 700.

The general user terminal 700 makes a manual output request to the manual creation support server 100 after purchasing the target product of the manual. This manual output request includes information for identifying the manual stored in the storage device 42.

When a manual output request is made, the CPU 30 starts a predetermined program stored in a predetermined area of the ROM 32, and executes the manual output process shown in the flowchart of FIG. 15 according to the program.

In step S500, the manual corresponding to the received output request is searched from the storage device 42, the process proceeds to step S502, the searched manual is read from the storage device 42, and the process proceeds to step S504.

In step S504, the read manual is output to the general user terminal 700 of the output request source, a series of processes are completed, and the original process is restored. Here, if the manual is a PDF file, this file is transmitted to the general user terminal 700, and if it is displayed on the browser, HTML data is transmitted to the general user terminal 700.

FIG. 16 is a diagram showing an example of an advertisement placement portion of the advertisement-attached manual of the target product A.
In the example shown in FIG. 16, in the manual with advertisement of the target product A (personal computer), pages (P51 to P52) for posting advertisements of advertisement products B to E (both printers) are created. Then, on this first page (P51), the heading "Recommended products that can be connected to product A" is provided, and from the bottom of this heading, the advertising information of the advertising products B to E is spread over two pages in descending order of evaluation rank. And support information is posted.

Here, the evaluation rank evaluates the compatibility with each combination when the target product A and the advertising products B to E are combined, and the rank A is the highest evaluation, and the evaluation is lowered in the order of ranks B and C. Is set to. This evaluation is set based on, for example, the number of reported problems (defects, etc.). For example, rank C is set for 10 or more problems, rank B is set for 2 to 9 problems, and rank A is set for 0 to 1 problems.

FIG. 17 is a diagram showing an example of advertising information and support information of the advertising product B.
In the example shown in FIG. 17, the advertising information includes an image of the advertising product B, a description of the advertising product B such as specifications on the right side of this image, and connection information (text, URL (banner)) to the purchase page of the advertising product B below it. ) And the advertising company name), and the support information is composed of the description of "evaluation rank: A", "connection setting method", and "frequently asked questions".

When a general user who uses this manual with advertisement clicks the URL displayed at the lower right by operating the general user terminal 700, the general user terminal 700 obtains more detailed information on the advertisement product B. You will be connected to a web page where you can purchase advertising products. This Web page is provided by, for example, a product sales server 300 under the control of a product sales company such as an advertising company corresponding to the advertising company ID. On this Web page, a general user can obtain more detailed information on the advertising product B or purchase the advertising product B via the general user terminal 700.

FIG. 18A is a diagram showing an example of a connection method when connecting the advertising product B to the target product A, and FIG. 18B is a diagram showing an example of a page of frequently asked questions of the advertising product B. Is.

Here, the display portion of the "connection setting method" shown in FIG. 17 is a button image (link button), and when this button is clicked on the general user terminal 700, the display portion of the general user terminal 700 is displayed. For example, as shown in FIG. 18A, a page describing the connection method of the advertising product B by an image or the like is displayed in a separate window, for example. Although only the connection method is described in FIG. 18A, a description of various setting methods required after the connection may be described on a separate page.

Further, the display portion of the "Frequently Asked Questions" shown in FIG. 17 is also a button image, and when this button is clicked on the general user terminal 700, for example, the display portion of the general user terminal 700 can be displayed. As shown in FIG. 18B, the FAQ page is displayed in a separate window, for example.

The FAQ page describes the problems that occurred when the advertising product B was connected to the target product A and the solution (Q & A), and the unique information for the combination of this product is described. Has been done.

In addition, although the page describing the connection setting method and the page of frequently asked questions are displayed in a separate window, the display content is not limited to this configuration and is displayed in the same window as the window displaying the manual with advertisement. It may be configured to switch.

FIG. 19 is a diagram showing an example of an advertisement posting portion of a manual with an advertisement of the target product F and an example of advertisement information and support information of the advertisement product G.

Here, in the manual with advertisement illustrated in FIG. 16, the advertisement information and support information of the advertisement product are posted on a dedicated page, but the present invention is not limited to this configuration, and for example, as shown in FIG. 19, the target product. In accordance with the description part of the instruction manual of F, the advertisement information and the support information of the advertising product corresponding to the description content of the description part may be posted immediately below this description part.

In the example shown in FIG. 19, in the advertisement manual of the target product F (semiconductor manufacturing equipment), the description "☆ This is recommended 12 ☆" is inserted under the description when the target product F is used in a clean room. Below, the advertising information and support information of the protective suit (advertising product G) to be worn in the clean room are posted.

The advertising information in this case is composed of an image of the advertising product G, an explanation, and a description part of connection information (text, URL (banner) and advertising company name) to the purchase page, and the support information is "evaluation rank: A". , "How to wear" and "Frequently Asked Questions". The advertising information and the support information have the same structure as the above-mentioned advertising product B. Therefore, when the button image of "Wearing method" is clicked, for example, a page explaining how to wear the protective suit by an image or the like is displayed in a separate window on the display unit of the general user terminal 700. In addition, by clicking the button image of "Frequently Asked Questions", for example, a protective suit (advertising product G) is worn on the display unit of the general user terminal 700 to operate the semiconductor manufacturing apparatus (target product F). In a separate window, a page of frequently asked questions containing information on problems that occurred in the past and how to solve them will be displayed.

In the example shown in FIG. 19, the advertising product G is the twelfth listed advertising product, as shown in "☆ This is recommended 12 ☆". That is, 11 advertising products are posted on the pages before this. In this way, when the number of advertising products to be posted is large, for example, a list of advertising products to be posted may be provided at the end of the table of contents of the manual with advertisement. In this case, a link may be provided so that the list can be jumped to the page on which each advertising product is posted.

Next, the effect of this embodiment will be described.
In the present embodiment, the advertisement information and the support information of the advertisement product which is another product that can be used in combination with the target product are inserted into the manual of the target product to generate the manual with advertisement. As support information, information required for use (connection setting method, wearing method, etc.) is presented.

As a result, the user of the manual with advertisement can obtain the information necessary for using the advertisement product, such as how to use it, on the manual. As a result, it is possible to reduce the occurrence of troublesome work for the user, such as the user himself / herself checking the information required when using the advertising product.

Further, in the present embodiment, the advertisement information to be inserted into the manual with advertisement includes the connection information to the sales system that provides the service for purchasing the advertisement product.

As a result, the user of the manual with advertisement can purchase the advertisement product by connecting to the product purchase service provided by the sales system through the manual with advertisement. As a result, the user can easily purchase an advertising product that can be used in combination with the target product without performing troublesome work such as searching the sales page by an online search or the like.

Further, in the present embodiment, the support information to be inserted into the manual with advertisement includes the method of using the advertisement product (connection setting method, wearing method, etc.).

As a result, the user of the manual with advertisement can obtain how to use the advertisement product on the manual. As a result, it is possible to reduce the occurrence of troublesome work for the user, such as the user himself / herself investigating how to use the advertising product.

Further, in the present embodiment, the support information to be inserted into the manual with advertisement includes evaluation information (evaluation rank) that evaluates the compatibility between the target product and the advertisement product when they are used in combination.

As a result, the user of the manual with advertisement can know the evaluation of compatibility between the target product and the advertisement product when they are used in combination through the document with advertisement. As a result, the user can use the evaluation information as a criterion when purchasing an advertising product. For example, it is possible to make a decision to purchase because the evaluation is high and safe, or to purchase because the evaluation is reasonable but the price is low, which leads to sales promotion of advertising products. Further, if the advertising product is highly evaluated, problems after purchase are less likely to occur, so that the burden of product support work such as reduction of the number of inquiries to the support center can be reduced.

Further, in the present embodiment, as support information to be inserted into the manual with advertisement, problem information indicating a problem that has occurred in the past when the target product and the advertisement product are used in combination (question (Q) of frequently asked questions). Was made to include.

As a result, the user of the manual with advertisement can know the problems that have occurred in the past when the target product and the advertisement product are used in combination through the manual with advertisement. As a result, the user can use problem information such as purchasing an advertising product without major problems or purchasing an advertising product with few problems as a criterion for purchasing an advertising product.

Further, in the present embodiment, as the support information to be inserted into the manual with advertisement, the solution information (Frequently Asked Questions Answer (A)) indicating the solution method of the problem indicated by the problem information is included.

As a result, the user of the manual with advertisement can know the solution to the problem in addition to the problem that has occurred in the past through the document with advertisement. As a result, for example, when there are two types of advertising products with almost the same performance, one advertising product has no problem but the price is high, and the other advertising product has some problems. However, it is possible to evaluate that an effective solution has been established, and the solution information can be used as a criterion when purchasing an advertising product. In addition, by presenting problems that have occurred in the past and their solutions, the user can solve the presented problems by himself / herself, so that the number of inquiries to the support center can be reduced, for example. It is possible to reduce the burden of product support work.

Further, in the present embodiment, the manual creation support server 100 searches the storage device 42 for the manual with advertisement corresponding to the output request in response to the output request of the manual with advertisement from the general user terminal 700, and by this search, the manual with advertisement is searched. The searched manual with advertisement is read, and the read manual with advertisement is output to the general user terminal 700 of the output request source.

As a result, the user of the manual with advertisement can output the desired manual with advertisement from the manual creation support server 100 to the general user terminal 700 by the general user terminal 700.

Further, in the present embodiment, the manual to be created is selected, the part attribute set in the manual to be created is selected, and the difference portion common to each part for a plurality of manuals corresponding to the selected part attribute. Is determined, and the manual to be created is constructed by adding the determined common difference part to the selected base manual.

As a result, a manual can be created simply by updating the difference part.
Further, in the present embodiment, parts, advertising parts, support parts and their arrangement order or hierarchical relationship are edited, XML data in which various edited parts are structured is generated, and based on the generated XML data and layout template. To generate a manual.

As a result, the parts and their arrangement order or hierarchical relationship can be edited, so that a manual can be easily created. In addition, since the manual is generated based on the XML data and the layout template, it is possible to edit without considering the layout, and it is possible to create a manual of uniform quality regardless of the ability of the creator.

Further, in the present embodiment, from any of the M parts management table 430, the update M parts management table 440, the advertisement parts management table 490, the update advertisement parts management table 500, the support parts management table 510, and the update support parts management table 520. Select a part. Then, the arrangement order or hierarchical relationship of the selected parts is incorporated into the node information of the manual management table 420, the parts of the corresponding management table are updated, and the parts of the corresponding management table and the node information of the manual management table 420 are used. XMLM data in which various parts are structured is generated, and a manual is generated based on the generated XML data and layout template.

As a result, when a part is selected, the arrangement order or hierarchical relationship of the selected parts is incorporated into the node information, so that the parts can be diverted in a plurality of manuals, and the manual can be easily created. Further, when the parts of the M parts management table 430, the advertisement parts management table 490, or the support parts management table 510 are updated, the parts to be updated are updated in a plurality of manuals using the parts to be updated. Since the contents are reflected in common, it is possible to make consistent edits for multiple manuals. Furthermore, since the manual is generated based on the XML data and the layout template, it is possible to edit without considering the layout, and it is possible to create a manual of uniform quality regardless of the ability of the creator.

Further, in the present embodiment, the parts of the M parts management table 430, the update M parts management table 440, the advertisement parts management table 490, the update advertisement parts management table 500, the support parts management table 510, and the update support parts management table 520 are deleted. Has the function of In addition, the parts of the M parts management table 430, the update M parts management table 440, the advertisement parts management table 490, the update advertisement parts management table 500, the support parts management table 510, and the update support parts management table 520 are not deleted and manually managed. It has a function to delete the description about the part in the node information of the table 420.

As a result, if the parts of the M parts management table 430, the update M parts management table 440, the advertisement parts management table 490, the update advertisement parts management table 500, the support parts management table 510, and the update support parts management table 520 are deleted, they are common. The parts can be deleted at once in multiple manuals that use the parts. Further, if the description about the part in the node information is deleted, the part can be individually deleted in a specific manual among a plurality of manuals using the common part.

Further, in the present embodiment, the node information related to the parts to be updated is searched from the manual management table 420, and based on the found node information, a list of target manuals in which the parts to be updated are used is displayed. Present.

As a result, when changing the contents of the parts, a list of target manuals is displayed, so that it is possible to grasp which manual the update of the parts affects.

In the present embodiment, the storage device 42 is the corresponding information storage means of Invention 1 or 7, the advertisement information storage means of Invention 1 or 7, the support information storage means of Invention 1 or 7, the parts storage unit of Invention 7, and the invention. It corresponds to the node information storage unit of No. 7, the template storage unit of Invention 7, and the document storage means with advertisement of Invention 8. Further, in the present embodiment, steps S100 to S126 correspond to the document generation means of the invention 1 or 7.

Further, in the present embodiment, step S404 corresponds to the structured data generation unit of invention 7, step S408 corresponds to the document generation unit of invention 7, and the manual corresponds to the document of invention 1 or 7. The advertisement-attached manual corresponds to the advertisement-attached documents of the inventions 1 to 8, and the XML data corresponds to the structured data of the invention 7.
Further, in the present embodiment, step S502 corresponds to the document reading means of the invention 8, and step S504 corresponds to the document output means of the invention 8.
Further, in the present embodiment, the network system corresponds to the document creation support system with advertisement of inventions 1 to 8, the advertisement tree corresponds to the correspondence information of invention 1 or 7, and the manual creation support server 100 corresponds to the manual creation support server 100. Corresponds to the document creation support server with advertisement of Invention 8.

[Modification example]
In the above embodiment, the manual with advertisement exemplifies the configuration in which advertisements are placed in descending order of evaluation rank, but the configuration is not limited to this configuration, and for example, the selling price of advertising products is in ascending order, and the advertising company pays. It may be configured to be posted in the order sorted by another condition such as the order of the highest advertising fee. For example, when sorting by the amount of the advertisement fee, the storage device 42 stores the advertisement fee table in which the advertisement information and the advertisement fee are associated with each other, and corresponds to the advertisement information from the advertisement fee table for a plurality of advertisement products. Search for advertising prices and sort the placement order based on the advertising price information for multiple searched advertising products. In addition, the advertisement parts management table 490 and the update advertisement parts management table 500 may be configured to include information on the advertisement fee.

Further, in the above-described embodiment and its modification, for example, an advertisement of an advertising product of an advertising company that pays more advertising charges may be displayed more prominently than other advertisements having a low advertising charge. For example, it may be displayed in a specially decorated frame, or the display space may be increased to make it more prominent. Even with this configuration, the level of the advertising fee is determined using the above advertising fee table.

Further, in the above-described embodiment and its modification, for example, the advertising fee is reduced for an advertising product having a high evaluation rank, the advertising fee is increased for an advertising product having a high evaluation rank, or the advertising product has a low evaluation rank. For the above, the advertising fee may be reduced, or for the advertising product having a low evaluation rank, the advertising fee may be increased, and the advertising fee related to the evaluation rank may be set. In this configuration, for example, an advertisement fee table in which the advertisement information, the evaluation information, and the advertisement fee are associated with each other is stored in the storage device 42, and the advertisement fee is set based on the advertisement fee table.

Further, in the above-described embodiment and its modification, for example, the selling price is lowered for an advertising product having a high evaluation rank, or the selling price is raised for an advertising product having a high evaluation rank, or an advertising product having a low evaluation rank. The product price may be set in relation to the evaluation rank, such as raising the selling price for the item or lowering the selling price for the advertising product having a low evaluation rank. In this configuration, for example, a selling price table in which the advertising information, the evaluation information, and the selling price are associated with each other is stored in the storage device 42, and the selling price of the advertising product is set based on this selling price table. Set.

Further, in the above-described embodiment and its modification, the advertisement placement information registered in the manual management table 420 is used as the advertisement tree ID, but the present invention is not limited to this configuration, and the advertisement product ID is registered instead of the advertisement tree ID. May be.
Further, in the above-described embodiment, the configuration in which the advertising parts and the supporting parts are manually inserted into the manual of the target product has been described, but the present invention is not limited to this configuration, and the advertising parts and the supporting parts may be automatically inserted. ..
In the case of this configuration, for example, information that the target product X and the advertising product A can be used in combination is registered in the manual management table 420. On the other hand, in the advertisement tree management table 480, for example, a correspondence relationship that the target product X and the advertisement products A to C can be used in combination is registered. Then, for example, when the advertising parts and supporting parts of the advertising product A are inserted into the manual, the advertising parts of the remaining advertising products B and C and theirs are based on the registration information (advertising tree) of the advertising tree management table 480. Support parts are automatically inserted.

Further, in the above-described embodiment and its modified example, the table for managing the manual part, the advertising part, and the support part is separated, but the configuration is not limited to this configuration, and the configuration for managing these parts in one table is also possible. Good. In this configuration, the advertising and support attributes are set in the advertising parts and support parts, for example, in the parts attributes.

Further, in the above-described embodiment and its modification, the configuration in which advertisements are placed in descending order of evaluation rank is illustrated in the manual with advertisement, but the configuration is not limited to this configuration, and for example, the advertisement products are sorted by the number of purchases. , The advertisement may be placed in descending order of the number of purchases. In this configuration, for example, the number of purchases is counted by obtaining information on the number of sales of the advertising product from a server that sells the advertising product.
In addition, for example, the number of reviews of advertising products or the product evaluation value (such as the number of stars) attached to the review, its maximum value, and other statistical values (for example, minimum value, average value, median value, or mode value, etc.) ), And the advertisements may be placed in descending order of the number of reviews, or in descending order of statistical values. In the case of this configuration, for example, sorting is performed by obtaining information on the number of reviews of the advertising product and information on the product evaluation value from the server that sells the advertising product.

Further, in the above-described embodiment and its modification, for example, an improvement proposal is made to the manufacturer (advertising company) of the advertising product based on the number of purchases or reviews of the advertising product that can be used in combination with the target product. May be. For example, an improvement proposal is sent by e-mail to a manufacturer of an advertising product with a small number of purchases or reviews. In addition to e-mail, the system may be configured to make improvement proposals via the Web, application, etc., or the system staff may be notified and the system staff who receives the notification may make improvement proposals by mail, telephone, etc. May be. In this configuration, for example, the number of purchases or the number of reviews is counted by obtaining information on the number of sales of advertising products or information on the number of reviews from a server that sells advertising products.
With this configuration, for example, when a large number of target products are sold, the function of the advertising product is improved and the reason why it cannot be sold is eliminated, so that the number of advertising products sold may increase. There are advantages for manufacturers of advertising products. On the other hand, the manufacturer of the target product also has an advantage that the number of inquiries to the support center can be reduced by suppressing the occurrence of defects in the advertising product by improving the function. In addition, if the advertising product is a product that sells a lot, there is an advantage that the number of sales of the target product may be further increased.

Further, in the above-described embodiment and its modification, for example, an improvement proposal may be made to the manufacturer of the advertising product based on the evaluation information of the compatibility between the target product and the advertising product. For example, send an improvement proposal by email to a manufacturer of an advertising product that has a lower rating than others. In addition to e-mail, improvement proposals may be made by mail, telephone, or the like. With this configuration, for example, when a large number of target products are sold, the function of the advertising product is improved and the evaluation of compatibility is raised, which may increase the number of advertising products sold. There are advantages for manufacturers. On the other hand, the manufacturer of the target product also has the advantage that the occurrence of defects can be suppressed and the number of inquiries to the support center can be reduced as a result of the improvement that raises the evaluation of compatibility. In addition, if the advertising product is a product that sells a lot, there is an advantage that the number of sales of the target product may be further increased.

Further, in the above-described embodiment and its modification, a configuration may be configured in which the manufacturer of the target product and the manufacturer of the advertising product recommend each other's products. For example, to a user who purchased or tried to purchase the target product X via a server (for example, a product sales server 300) that sells the target product X by mail order, a manual with an advertisement for the target product X is provided. It may be configured to recommend the advertising product posted. On the other hand, the target product X is recommended to the user who purchased or tried to purchase this advertisement product via the server that sells the advertisement product by mail order listed in the manual with advertisement of the target product X. It may be configured to be used.
In this configuration, for example, for each server, a table such as the advertisement tree management table 480 is prepared in which the correspondence relationship (advertisement tree) between the target product and the advertisement product that can be used in combination with this target product is registered. However, when the purchase button is pressed on the sales page and the target product or advertising product is selected (for example, in the cart), the corresponding advertising product or target product is recommended.
In addition, for example, based on the purchase history of the user, the user has previously purchased the target product X, and has purchased a similar product other than the advertising product listed in the advertisement manual of the target product X. If you try, you may want to recommend an advertising product. On the contrary, the user has previously purchased the advertising product listed in the advertising manual of the target product X from the purchase history, etc., and in this state, tries to purchase another product of the same type as the target product X. If this is the case, the target product X may be recommended.
In addition to the correspondence information, compatibility evaluation information when used in combination for each advertising product is registered in the table, for example, for the user who purchased or tried to purchase the target product X. , The most compatible advertising product among the advertising products A to C that can be used in combination with the target product X may be recommended. On the contrary, for example, when there are a plurality of target products that can be combined with the advertising product A, the target that is most compatible with the advertising product A for the user who purchased or tried to purchase the advertising product A. The configuration may be such that the product is recommended. In addition, based on the purchase history in addition to the compatibility evaluation information, the user recommends the advertising product that is most compatible with the previously purchased target product, or the target product that is most compatible with the previously purchased advertising product. May be the recommended configuration.

Further, in the above-described embodiment and its modification, it is realized as a network system, but the present invention is not limited to this, and it can also be realized as a single device or application.
Further, in the above-described embodiment and its modification, the case where it is applied to a network system including the Internet 199 has been described, but the present invention is not limited to this, and for example, it is applied to a so-called intranet that communicates by the same method as the Internet 199. May be good. Of course, it is not limited to the network that communicates by the same method as the Internet 199, and can be applied to the network of any communication method.

Further, in each of the above-described embodiments and modifications thereof, when executing the processes shown in the flowcharts of FIGS. 11 to 15, the case of executing the program stored in advance in the ROM 32 has been described, but the present invention is limited to this. Instead, the program may be read into the RAM 34 and executed from the storage medium in which the program showing these procedures is stored.

Further, in the above-described embodiment and its modification, the present invention has been applied to the case where a manual is prepared for each company, but the present invention is not limited to this, and can be applied to other cases as long as the gist of the present invention is not deviated. Is. For example, the present invention can be applied to the case of creating a document other than a manual.

100 ... Manual creation support server, 200 ... Corporate user terminal, 300 ... Product sales server, 700 ... General user terminal, 30 ... CPU, 32 ... ROM, 34 ... RAM, 38 ... I / F, 39 ... Bus, 40 ... Input device, 42 ... Storage device, 44 ... Display device, 199 ... Internet, 400 ... Corporate information management table, 410 ... Category information management table, 420 ... Manual management table, 430 ... M parts management table, 440 ... Update M parts management Table, 450 ... Image management table, 460 ... Formula management table, 470 ... Version management table, 480 ... Advertising tree management table, 490 ... Advertising parts management table, 500 ... Updated advertising parts management table, 510 ... Support parts management table, 520 … Update support parts management table

Claims (11)

Document generation means to generate the document of the target product,
Correspondence information storage means for storing correspondence information indicating the correspondence between the advertising product, which is an advertising target product that can be used in combination with the target product, and the target product.
An advertising information storage means for storing advertising information of the advertising product,
A support information storage means for storing support information when the target product and the advertising product are used in combination is provided.
The correspondence information includes information indicating a correspondence relationship in which a plurality of the same type of advertising products in which the same type of support information is independently set for one target product.
The document generation means
The advertisement information and the support information specified from the correspondence information corresponding to the target product are inserted into the document of the target product to generate an advertisement-attached document of the target product, and a plurality of advertisement products of the same type. A document creation support system with an advertisement that inserts the advertisement information and the support information side by side in the document. In claim 1,
The advertisement information is a document creation support system with an advertisement including connection information to a sales system that provides a service for purchasing the advertisement product. In claim 1 or 2,
The support information is a document creation support system with an advertisement including information on how to use the target product and the advertisement product in combination. In any one of claims 1 to 3,
The support information is a document creation support system with an advertisement including evaluation information that evaluates compatibility between the target product and the advertisement product when used in combination. In claim 4,
The evaluation information is a document creation support system with an advertisement that includes information on an evaluation rank that evaluates the compatibility between the two in stages. In claim 5,
The document generation means determines and determines the posting order of the advertisement information and the support information of the plurality of advertisement products of the same type based on the evaluation rank set for the plurality of advertisement products of the same type. A document creation support system with an advertisement that inserts the advertisement information and the support information into the document of the target product in the order of publication. In any one of claims 1 to 6 ,
The support information is a document creation support system with an advertisement including problem information indicating problems that have occurred in the past when the target product and the advertisement product are used in combination. In claim 7 ,
The support information is a document creation support system with an advertisement including solution information indicating a solution method of the problem indicated by the problem information. In any one of claims 1 to 8,
The advertisement list information creating means for creating the advertisement list information which is the information of the list of the advertisement products corresponding to the advertisement information inserted in the document is provided.
The advertisement list information is sent to a page on which the advertisement product information indicating each of the advertisement products to be displayed in the list and the advertisement information of the advertisement product corresponding to the advertisement product information selected via the input device are posted. Includes link information to switch between
The document generation means is a document creation support system with an advertisement configured to insert the advertisement list information created by the advertisement list information creation means into a document of the target product. In any one of claims 1 to 9 ,
The advertisement information storage means stores an advertisement part composed of one or a plurality of elements as the advertisement information, and stores the advertisement part.
The support information storage means stores support parts composed of one or a plurality of elements as the support information, and stores the support parts.
The document generation means
A parts storage unit that stores parts consisting of one or more elements for generating a document for the target product,
A node information storage unit that stores node information that defines the arrangement order or hierarchical relationship of the part, the advertisement part, and the support part for each document with an advertisement.
Support for the advertising parts of the advertising information storage means and the support information storage means specified by the parts of the parts storage unit corresponding to the target product and the correspondence information of the correspondence information storage means corresponding to the target product. A structured data generation unit that generates structured data in which the parts, the advertising parts, and the support parts are structured based on the parts and the node information of the node information storage unit.
A template storage unit that stores a layout template that defines the layout of the part, the advertising part, and the support part, and
An advertisement-attached document creation support system including a document generation unit that generates the advertisement-attached document based on the structured data generated by the structured data generation unit and the layout template of the template storage unit. A document creation support server with an advertisement equipped with the document creation support system with an advertisement according to any one of claims 1 to 10 .
A document storage means with an advertisement for storing the document with an advertisement,
A document reading means for reading an advertisement-attached document corresponding to the output request from the advertisement-attached document storage means in response to an output request of the advertisement-attached document from a terminal communicably connected to the advertisement-attached document creation support server. ,
A document creation support server with an advertisement, comprising: a document output means for outputting the document with an advertisement read by the document reading means to the terminal of an output request source.