JP6765979B2 - Phones, phone control methods, and control programs - Google Patents

Description

The present invention relates to a telephone, a telephone control method, and a control program, for example, a telephone that automatically answers an incoming call.

In recent years, fraudulent damage caused by telephone calls (nuisance calls) such as solicitation and sales has frequently occurred. Therefore, some telephones record the contents of a call and store the recorded data in the memory of the telephone. Some conventional telephones automatically play a warning message such as "Record a call" when an incoming call is received from an unknown number before the user responds. By reproducing this message, it can be expected that the caller hesitates to inconvenience the user of the telephone (for example, Patent Documents 1 and 2). Continued user use may cause the recorded data to fill the phone's memory capacity, but if the memory capacity is full, the phone will save the latest recorded data without deleting the old recorded data. become unable. In this case, even if the recorded data cannot be saved, the telephone plays a fake warning message "Record the call" in order to keep the caller from annoying acts.

Japanese Unexamined Patent Publication No. 2006-270908 (published on October 5, 2006) Japanese Unexamined Patent Publication No. 2011-61539 (published on March 24, 2011) Japanese Patent Application Laid-Open No. 3-159351 (published on July 9, 1991)

The warning message "Record a call" played by the telephone is also output from the earpiece or speaker of the telephone, so that the user can also hear the warning message. As a result, the user may trust the fake warning message and misunderstand that the call will be recorded, even though the phone cannot actually store the recorded data. As a solution, as in the device of Patent Document 3, the telephone may present to the user that the recorded data cannot be stored, but the user may still trust the fake warning message.

The present invention has been made in view of the above problems. According to one aspect of the present invention, the user can correctly recognize whether or not the call is recorded.

In order to solve the above problems, the telephone according to one aspect of the present invention is a telephone provided with a storage unit for recording a call and a warning unit capable of notifying the other party of a warning message to record the call. However, when the call is not recorded in the storage unit and the warning unit notifies the other party of the warning message, the information presentation unit presents that the call is not recorded without notifying the other party. Is further equipped.

In order to solve the above problems, the telephone control method according to one aspect of the present invention includes a storage unit for recording a call and a warning unit capable of notifying the other party of a warning message to record the call. In the control method of the provided telephone, when the call is not recorded in the storage unit and the warning unit notifies the other party of the warning message, the other party is not notified that the call is not recorded. Present to.

According to one aspect of the present invention, the user can correctly recognize whether or not the call is recorded.

It is a block diagram which shows the structure of the telephone which concerns on Embodiment 1. FIG. It is an external view of the telephone which concerns on Embodiment 1. FIG. FIG. 5 is a flowchart of an operation executed by a telephone control unit included in the telephone according to the first embodiment. It is a transition diagram of the display screen of the display during operation of the telephone control unit shown in FIG. This is an example of a table stored in a storage unit provided in the telephone according to the first embodiment.

[Embodiment 1]
Hereinafter, embodiments of the present invention will be described in detail with reference to FIGS. 1 to 5.

(Configuration of telephone 1)
The configuration of the telephone 1 according to the present embodiment will be described with reference to FIGS. 1 and 2. FIG. 1 is a block diagram showing a configuration of a telephone 1. FIG. 2 is an external view of the telephone 1.

As shown in FIG. 2, the telephone 1 includes a main body 3 and a handset 4. An input unit 2 and a display 7 are provided on the surface of the main body 3. The input unit 2 includes, for example, a call button, a call end button, and a number key. The handset 4 is provided with a speaker 6 and earpieces (not shown). The telephone 1 may further include one or more slave units.

As shown in FIG. 1, the telephone 1 further includes a storage unit 5, a line connection unit 8, and a telephone control unit 10. The output unit 20 includes the speaker 6 and the display 7 described above (see FIG. 2). The table shown in FIG. 5 is stored in advance in the storage unit 5. The table of FIG. 5 will be described later. The line connection unit 8 connects the telephone 1 to the public telephone line network.

The telephone control unit 10 controls the operation of the telephone 1. As shown in FIG. 1, the telephone control unit 10 includes a setting registration unit 11, a call number determination unit 12, an automatic response unit 13, a recording possibility determination unit 14, a recording unit 15, a warning message reproduction unit 16 (warning unit), and The recording non-message output unit 17 (information presentation unit) is included.

The setting registration unit 11 sets the telephone 1 to one of three different modes A to C (see FIG. 5) based on the input operation from the input unit 2 of the telephone 1. The set mode information of the telephone 1 is stored in the storage unit 5 as mode setting information. When the telephone control unit 10 plays a warning message according to the saved mode setting information, or when the remaining capacity of the memory of the storage unit 5 in which the recorded data of the call is stored is equal to or less than the threshold value. Decide whether to record the call or not according to the saved mode setting information. The processing executed by each of the other units of the telephone control unit 10 will be described with reference to FIGS. 3 and 4.

(Operation of telephone control unit 10)
The operation of the telephone control unit 10 at the time of receiving an incoming call will be described with reference to FIGS. 3 and 4. FIG. 3 is a flowchart showing an operation flow of the telephone control unit 10. FIG. 4 is a diagram showing an example of screen transitions displayed on the display 7 when an incoming call is received from an unregistered number. It is assumed that the telephone 1 can acquire information on the telephone number, that is, the arrival number of the other party (in this case, the caller) when receiving an incoming call.

As shown in FIG. 3, when receiving an incoming call (S1), first, the incoming number determination unit 12 determines whether or not the incoming number is registered in the telephone 1 (S2) (S101 in FIG. 4). The registration number is a secure telephone number entered by the user into the telephone 1, for example, the user's family and friends. When the incoming call number is a registered number (Yes in S2), the operation of the telephone control unit 10 does not activate the automatic answering unit 13 and processes a normal incoming call operation.

On the other hand, if the incoming number is not a registered number (No in S2), that is, if the incoming number is an unregistered number, the automatic answering unit 13 asks the caller for a name or rejects the answer to the incoming call. Let the user choose. The automatic response unit 13 displays the display screen shown in S102 of FIG. 4 on the display 7. When the user presses the number key "0", the automatic answering unit 13 sends a call rejection message such as "Unable to answer the incoming call" to the caller and disconnects the telephone line (Fig. 4 S105).

On the other hand, when the user presses the number key "1", the automatic response unit 13 asks the caller for a name (S103-1 in FIG. 4). For example, the automatic answering unit 13 sends a name confirmation message such as "We are currently performing name confirmation control. Excuse me, but please ask for your name." To the telephone line via the line connection unit 8. Send out. Subsequently, the automatic response unit 13 alternately displays the display screen shown in S103-1 of FIG. 4 and the display screen shown in S103-2 of FIG. 4 on the display 7. When the user presses the number key "1", the automatic response unit 13 asks the caller for the name again (S103-1 in FIG. 4). On the other hand, when the user presses the number key "0", the automatic answering unit 13 sends an incoming call rejection message such as "Unable to answer the incoming call" to the telephone line, and then disconnects the telephone line. (S105 in FIG. 4).

When the user performs an off-hook (response operation) after the automatic response unit 13 starts the automatic response (S3) or before that, the recording possibility determination unit 14 stores the memory (recorded data) of the storage unit 5. It is determined whether or not to record the call based on the remaining capacity of the storage area reserved for the purpose (S4). Specifically, when the remaining capacity of the memory of the storage unit 5 is equal to or less than the threshold value (that is, it is too small to further store the recorded data), the recordability determination unit 14 determines not to record the call. (No in S4). On the other hand, when the remaining capacity of the memory of the storage unit 5 exceeds the threshold value (that is, it is sufficient to store the recorded data), the recording possibility determination unit 14 refers to the mode setting information of the telephone 1 and the storage unit. Refer to the table of FIG. 5 stored in 5, and decide whether to record the call.

The recording possibility determination unit 14 refers to the mode setting information of the telephone 1 described above. Depending on whether the telephone 1 is in any of modes A to C, the recordability determination unit 14 determines whether to record the call. Specifically, when the telephone 1 is in mode B or C (see FIG. 5), the recordability determination unit 14 determines not to record the call (No in S4). On the other hand, when the telephone 1 is in mode A (see FIG. 5), the recordability determination unit 14 determines whether to record the call according to the remaining capacity of the memory (S4). When the recordability determination unit 14 decides to record the call (Yes in S4), the warning message reproduction unit 16 reproduces a predetermined warning message (S7). For example, the warning message playback unit 16 outputs a warning message such as "Record a call" to the line connection unit 8. The line connection unit 8 transmits the warning message data to the caller through the public telephone network. After that, the recording unit 15 starts recording the call (S7) (S104 in FIG. 4). The recording unit 15 generates recording data and stores the generated recording data in the memory of the storage unit 5.

When the recordability determination unit 14 determines not to record the call (No in S4), the warning message reproduction unit 16 refers to the mode setting information and the table (FIG. 5) stored in the storage unit 5. Decide whether to play the warning message (S6). Specifically, when the telephone 1 is set to the mode in which the warning message is not reproduced (C in FIG. 5), the warning message reproduction unit 16 determines not to reproduce the warning message (No in S6). After that, the operation of the telephone control unit 10 ends. On the other hand, when the telephone 1 is set to the mode for reproducing the warning message (A or B in FIG. 5) (Yes in S6), the warning message reproducing unit 16 reproduces the above-mentioned warning message (S5).

When the telephone 1 is in mode B (see FIG. 5), or when the telephone 1 is in mode A (see FIG. 5) and the recordability determination unit 14 decides not to record the call (No in S4), the call is made. This warning message is masquerading because it plays a warning message such as "Record the call" even though it does not record. In the present embodiment, the warning message is also output from the output unit 20 (speaker 6 or earpiece) of the telephone 1 (see FIG. 1), so that the user near the telephone 1 can also hear the fake warning message. There is. The user may believe this fake warning message.

Therefore, as in this case, that is, when the recordability determination unit 14 determines not to record the call (No in S4), and the warning message reproduction unit 16 determines to reproduce the warning message (S6). Yes), the non-recording message output unit 17 sends a non-recording message such as "Do not actually record" to the output unit 20 of the telephone 1 in order to notify the user that the warning message is fake. Output (S8). The no-recording message output unit 17 may output the no-recording message at any timing before the start of the call and after the end of the call.

Specifically, the no-recording message output unit 17 may output the no-recording message by voice from the speaker 6, or may display it on the display 7 as shown in S103-1 of FIG. Good. Alternatively, the no-recording message output unit 17 may output a no-recording message from both the speaker 6 and the display 7. The unrecorded message is not sent to the telephone line. Further, when the no-recording message is output by voice from the speaker 6, the volume of the microphone (not shown) of the telephone 1 is temporarily adjusted to mute. Therefore, the voice output from the speaker 6 is not heard by the caller through the microphone (not shown).

In this embodiment, even when the telephone 1 is in mode A (see FIG. 5) and the recording availability determination unit 14 decides not to record the call (No in S4), the warning message is reproduced. However, when the telephone 1 is in mode A, the warning message reproduction unit 16 does not have to reproduce the warning message.

This completes the operation of the telephone control unit 10. When the user performs a response operation, the telephone control unit 10 ends the automatic response operation regardless of which of the processes S1 to S8 described above is being executed.

(Example of table and explanation of modes A to C)
FIG. 5 shows an example of the data structure of the table stored in the storage unit 5. In the table shown in FIG. 5, for each of the modes A to C of the telephone 1, (i) information that the no-recording message output unit 17 outputs / does not output a no-recording message, and (ii) a warning message reproduction unit 16 Information that the warning message is played / not played and (iii) information that the recording unit 15 records / does not record the call are associated with each other.

As can be seen from the table shown in FIG. 5, when the telephone 1 is in mode A, that is, when the recording unit 15 records a normal call and the warning message reproducing unit 16 reproduces the warning message, there is no recording. The message output unit 17 does not output a no-recording message. Further, when the telephone 1 is in mode C, that is, when the recording unit 15 does not record the call and the warning message reproduction unit 16 does not reproduce the warning message, the no-recording message output unit 17 does not record a no-recording message. Is not output. As described above, when the recording unit 15 does not record the call, the warning message reproducing unit 16 may or may not reproduce the warning message. On the other hand, when the telephone 1 is in mode B, that is, when the recording unit 15 does not record the call and the warning message reproduction unit 16 reproduces the warning message, the no-recording message output unit 17 outputs a no-recording message. To do. Although not shown, the telephone 1 may further have a fourth mode in which the recording unit 15 records the call and the warning message reproducing unit 16 does not reproduce the warning message. In this fourth mode, the no-recording message output unit 17 does not output a no-recording message.

When the telephone 1 is in mode B or C, the recording unit 15 does not record the call. Therefore, by setting the telephone 1 to mode B or C, the user can store unimportant calls, such as a call with a secure telephone number, and recorded data of a private call into the memory of the storage unit 5. It can be prevented from being stored.

(Modification example)
In order to prevent the memory of the storage unit 5 from being immediately filled with the recorded data, a configuration in which only important recorded data is stored in the storage unit 5 may be combined with the configuration of the present embodiment.

In one modification, the recording unit 15 stores only the recorded data of the call with the unregistered number in the storage unit 5. Alternatively, the recording unit 15 may erase the recorded data stored in the storage unit 5 after a certain period of time from the time when the recording data is stored in the storage unit 5, or when the remaining capacity of the memory becomes equal to or less than the threshold value. .. The recording unit 15 may set a priority for all the stored recorded data and delete the recorded data having the lowest priority in order. In this modification, the recording unit 15 may set a higher priority for the recorded data having a longer reproduction time, for example. In this case, the recording unit 15 first erases the recording data having the shortest reproduction time among all the recording data stored in the storage unit 5.

In another modification, the recording unit 15 transfers the recorded data to a storage medium other than the storage unit 5 before the memory of the storage unit 5 of the telephone 1 becomes full. In this modification, when the recording unit 15 generates the recording data, the recording unit 15 transmits the recording data to a device provided with a recording medium other than the storage unit 5. For example, the recording unit 15 may temporarily store the recorded data in the storage unit 5 and transfer the recorded data to the device when the telephone 1 and the device establish communication. In this modification, the recording unit 15 may transfer the recorded data to any device as long as it can establish data communication with the telephone. For example, when the slave unit of the telephone 1 has a storage unit independent of the storage unit 5, the recording unit 15 may store the recorded data in the memory of the storage unit of the slave unit. Alternatively, the recording unit 15 may save the recorded data in a mobile phone linked to the telephone 1. Alternatively, the recording unit 15 may transmit the recorded data to a server on the public telephone line network. Alternatively, the recording unit 15 may convert the recorded data into text data and send an e-mail containing the text data to a predetermined mail server.

The user may be able to select the transfer destination of the recorded data generated by the recording unit 15. Alternatively, the recording unit 15 may request the user for permission to transfer the recorded data to a predetermined device when the memory of the storage unit 5 is about to become full.

It is preferable that the recording unit 15 guides the user by displaying the storage location of the recorded data on the display 7 of the telephone 1 or outputting the recording data by voice from the speaker 6. According to the configuration of this modification, the recorded data can be stored in a storage medium other than the storage unit 5, so that more recorded data can be stored. In addition, the memory capacity of the storage unit 5 can be reduced.

[Embodiment 2]
Other embodiments of the present invention will be described below. For convenience of explanation, the same reference numerals will be added to the members having the same functions as the members described in the above-described embodiment, and the description thereof will be omitted.

In the configuration of the above embodiment, the warning message is output from the telephone 1 regardless of whether the telephone 1 is in modes A to C. In the present embodiment, the warning message reproduction unit 16 adjusts the volume of the earpiece and the speaker 6 to mute only when the telephone 1 is in mode B, that is, when the warning message is reproduced but not actually recorded. .. Alternatively, when the telephone 1 is in mode B, the warning message reproduction unit 16 prevents the telephone 1 from outputting the warning message. When the telephone 1 records, it is desirable that the warning message reproduction unit 16 does not mute the volume of the earpiece and the speaker 6 so that the user can hear the warning message even in the present embodiment.

In the present embodiment, when the telephone 1 is in mode B, the user does not hear a fake warning message, so that it is possible to prevent the user from misunderstanding that the call is recorded. However, this configuration can be anxious to the user who thinks the warning message may not have been sent to the caller. Therefore, the recording non-message output unit 17 transmits a fake warning message to the caller, and also sends a fake warning message to the caller by displaying on the display 7 (for example, blinking the pilot lamp). You may show that to the user.

[Embodiment 3]
(Example of realization by software)
The telephone control unit 10 of the telephone 1 described in the first and second embodiments may be realized by a logic circuit (hardware) formed in an integrated circuit (IC chip) or the like, or a CPU (Central Processing Unit) may be used. It may be realized by software using it.

In the latter case, the telephone 1 is a CPU that executes instructions of a program that is software that realizes each function, a ROM (Read Only Memory) or a storage in which the program and various data are readablely recorded by a computer (or CPU). It is equipped with an apparatus (referred to as a "recording medium"), a RAM (Random Access Memory) for developing the above program, and the like. Then, the object of the present invention is achieved by the computer (or CPU) reading the program from the recording medium and executing the program. As the recording medium, a "non-temporary tangible medium", for example, a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used. Further, the program may be supplied to the computer via an arbitrary transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. It should be noted that one aspect of the present invention can also be realized in the form of a data signal embedded in a carrier wave, in which the program is embodied by electronic transmission.

[Summary]
The telephone (1) according to the first aspect of the present invention includes a storage unit (5) for recording a call and a warning unit (warning message reproduction unit 16) capable of notifying a call partner of a warning message to record the call. If the telephone is equipped with the above and the call is not recorded in the storage unit and the warning unit notifies the other party of the warning message, the call is not recorded and the other party is not notified. An information presentation unit (recording non-message output unit 17) is further provided.

According to the above configuration, when playing a warning message to record a call without recording the call, only the user should be informed that the call is not recorded so that the caller cannot hear it. Can be done. Therefore, even if the warning message is spoofed, the user can correctly recognize whether or not the call is recorded.

In the first aspect, when the telephone according to the second aspect of the present invention does not record a call in the storage unit and the warning unit notifies the other party of the warning message, the warning unit sends the warning message. While notifying the other party, the volume of the warning message output from the telephone may be adjusted to mute.

According to the above configuration, the user does not hear the warning message, so that the user does not misunderstand that the call is being recorded.

In the telephone according to the third aspect of the present invention, in the first or second aspect, the warning unit tells the other party that the volume output from the telephone is muted and the warning message is being played. May be presented without notice.

According to the above configuration, the user can know that the other party can hear the warning message while the user hears no or almost no warning message.

In any one of the above aspects 1 to 3, the telephone according to the fourth aspect of the present invention may determine whether or not the warning unit reproduces the warning message based on the setting information that can be changed by the input operation. ..

According to the above configuration, the user can set whether to record the call.

The control method of the telephone (1) according to the fifth aspect of the present invention is a storage unit (5) for recording a call and a warning unit (warning message playback unit) capable of notifying the other party of a warning message to record the call. 16) It is a method of controlling a telephone provided with, and when the call is not recorded in the storage unit and the warning unit notifies the other party of the warning message, the other party is informed that the call is not recorded. Present without notice. According to the above configuration, the same effect as that of the telephone according to the above aspect 1 is obtained.

The telephone according to each aspect of the present invention may be realized by a computer. In this case, control of the telephone that realizes the telephone by the computer by operating the computer as each part (software element) included in the telephone. Programs and computer-readable recording media on which they are recorded also fall within the scope of the invention.

The present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the claims, and the embodiments obtained by appropriately combining the technical means disclosed in the different embodiments. Is also included in the technical scope of the present invention. Furthermore, new technical features can be formed by combining the technical means disclosed in each embodiment.

1 Telephone 5 Storage unit 16 Warning message playback unit (warning unit)
17 No recording message output section (information presentation section)

Claims (6)

A telephone equipped with a storage unit for recording a call and a warning unit capable of notifying the other party of a warning message to record the call.
When the call is not recorded in the storage unit and the warning unit notifies the other party of the warning message, the information presentation unit is further provided to indicate that the call is not recorded to the other party without notifying the other party. A phone that features that. When the call is not recorded in the storage unit and the warning unit reproduces the warning message, the warning unit outputs the warning message from the telephone while notifying the other party of the warning message. The telephone according to claim 1, wherein the volume of the telephone is adjusted to mute. The second aspect of the present invention is characterized in that the warning unit adjusts the volume output from the telephone to mute and presents that the warning message is being played without notifying the other party. Phone. The telephone according to any one of claims 1 to 3, wherein the warning unit determines whether or not to reproduce the warning message based on setting information that can be changed by an input operation. It is a control method of a telephone provided with a storage unit for recording a call and a warning unit capable of notifying the other party of a warning message to record the call.
When the call is not recorded in the storage unit and the warning unit notifies the other party of the warning message, the telephone is provided without notifying the other party that the call is not recorded. Control method. A control program for operating a computer as a telephone according to claim 1, wherein the computer functions as the warning unit and the information presentation unit.

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