JP6678472B2 - Network system, processing method of network system, server, processing method of server, delivery management device and terminal - Google Patents

Description

  The present invention relates to a network system for supporting delivery of a purchased product, a network system processing method, a server, a server processing method, a delivery management device, and a terminal technology.

  Conventionally, proposals have been made for smooth delivery of purchased products. For example, Japanese Patent Laying-Open No. 2014-79984 (Patent Document 1) discloses a shopping support system, a server, a shopping support method, and a shopping support program. According to Patent Literature 1, in a shopping support system, a store PC, which is an input device, receives input of product information, transmits the input to a server, and stores the information in the server. The information terminal receives input of information for specifying a product to be purchased as a shopping list from a user who is performing initial settings including setting of presentation conditions, and transmits the information to the server. The server extracts the corresponding product from the stored product information based on the shopping list, and when a plurality of products are extracted for the same product, the product to be presented from the plurality of products based on the presentation condition. To identify. A shopping support list that presents product information is transmitted from the server to the information terminal and displayed on the information terminal.

JP 2014-79984 A

  However, even if the delivery date and time is specified in advance, the user may not actually be at home at the delivery date and time, or the user may not be able to specify the delivery date and time in advance without understanding the future schedule. In that case, the delivery company may have to go to the delivery destination multiple times with the same package, and the user at the delivery destination may need to contact the delivery company for redelivery.

  The present invention has been made in order to solve such a problem, and an object of the present invention is to provide a network system, a network system processing method, a server, a server processing method, which can deliver goods more smoothly than before. It is to provide a delivery management device and a terminal.

  According to an embodiment of the present invention, an electronic commerce (EC) server that receives a command to purchase a product and whether or not home information can be provided, and a request from the delivery management device based on permission to provide home information from the EC server. And a home information server that provides home information of the delivery destination in response to the request.

  Preferably, the home information server provides first authentication information to the delivery management device via the EC server, and home information of a delivery destination based on at least the first authentication information from the delivery management device. I will provide a.

  Preferably, the home information server provides the delivery management device with second authentication information based on the first authentication information from the delivery management device, and the second authentication information from the delivery management device. The home information of the delivery destination is provided based on the.

  Preferably, the home information server receives an instruction to select a device to be used in a home used to obtain home information, and determines whether or not there is a person at a delivery destination based on information from the selected device to be used in the home. Judge.

  Preferably, the home information server receives the delivery date and time from the EC server, and provides the home information to the delivery management device within a predetermined period related to the delivery date and time.

  Preferably, the home information server acquires the delivery status of the delivery from the delivery management device, and provides the home information to the delivery management device after the delivery reaches the nearest pickup place of the delivery destination. .

  Preferably, the network system further includes a deliverer terminal capable of communicating with the delivery management device. The deliverer terminal receives and displays the home information from the delivery management device, and displays a screen for receiving an instruction to end providing the home information.

  Preferably, the delivery management device receives and displays the home information from the home information server.

  According to another aspect of the present invention, there is provided a processing method of a network system including an EC server and a home information server. The processing method includes a step in which the EC server accepts a command to purchase a product and whether or not home information can be provided, and the home information server sends a command from the delivery management device based on permission to provide home information from the EC server. Providing the home information of the delivery destination to the delivery management device in response to the request.

  According to another aspect of the present invention, there is provided a server including a communication interface for communicating with an EC server and a delivery management device, and a processor. The processor accepts permission to provide home information from the EC server via the communication interface, and provides home information of a delivery destination to the delivery management device in response to a request from the delivery management device.

  According to another aspect of the present invention, there is provided a server processing method including a communication interface and a processor. The processing method includes: a step in which the processor accepts permission to provide home information from the EC server via the communication interface; and a step in which the processor responds to a request from the delivery management device via the communication interface. Providing the home information of the delivery destination to the delivery management device.

  According to another aspect of the present invention, there is provided a server including a communication interface for communicating with a plurality of terminals and a home information server, and a processor. The processor accepts, via the communication interface, a command to purchase a product from the terminal and whether or not to provide home information, and transmits permission to provide the home information to the home information server.

  According to another aspect of the present invention, there is provided a server processing method including a communication interface and a processor. The processing method, wherein the processor receives, via the communication interface, a command to purchase a product from a terminal and whether or not to provide home information, and the processor sends the home information server to the home information server via the communication interface. Transmitting permission to provide home information.

  According to another aspect of the present invention, there is provided a delivery management device including a communication interface for communicating with an EC server and a home information server, and a processor. The processor receives first authentication information from the EC server via the communication interface, and acquires home information of a delivery destination from the home information server based on at least the first authentication information.

  According to another aspect of the present invention, there is provided a terminal including a communication interface for communicating with a delivery management device, and a processor. The processor requests the home information from the delivery management device via the communication interface, and acquires the home information of the delivery destination from the delivery management device.

  As described above, according to the present invention, there are provided a network system, a processing method of a network system, a server, a processing method of a server, a delivery management device, and a terminal, which can deliver goods more smoothly than before.

FIG. 1 is an image diagram showing an overall configuration of a network system 1 according to a first embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of a home information management server 100 configuring the network system 1 according to the first embodiment. It is an image figure showing EC site data 121 concerning a 1st embodiment. It is an image figure showing delivery company data 122 concerning a 1st embodiment. FIG. 4 is an image diagram showing user data 123 according to the first embodiment. It is an image figure showing order data 124 concerning a 1st embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of an EC server 200 included in the network system 1 according to the first embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of a delivery company server 300 included in the network system 1 according to the first embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of a delivery terminal 400 included in the network system 1 according to the first embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of a user terminal 500 included in the network system 1 according to the first embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of a home appliance management server 600 included in the network system 1 according to the first embodiment. FIG. 7 is an image diagram illustrating a first example screen of the user terminal 500 according to the first embodiment. FIG. 2 is a sequence diagram illustrating information processing of the network system 1 according to the first embodiment. It is an image figure showing transition of a screen about delivery at the time of product purchase of user terminal 500 concerning a 1st embodiment. FIG. 6 is an image diagram illustrating a second screen example of the user terminal 500 according to the first embodiment. FIG. 7 is an image diagram illustrating an overall configuration of a network system 1 according to a second embodiment. It is a block diagram showing the hardware constitutions of the delivery terminal 700 which comprises the network system 1 concerning 2nd Embodiment. FIG. 14 is a sequence diagram illustrating information processing of a network system 1 according to the second embodiment. FIG. 13 is a sequence diagram illustrating information processing of the network system 1 according to the third embodiment. FIG. 14 is a sequence diagram illustrating information processing of a network system according to a fourth embodiment. FIG. 14 is an image diagram illustrating an outline of an operation of a network system 1 according to a fifth embodiment. FIG. 14 is a sequence diagram illustrating information processing of a network system 1 according to a fifth embodiment. FIG. 21 is a first sequence diagram illustrating information processing of a network system 1 according to a sixth embodiment. FIG. 21 is a second sequence diagram illustrating information processing of the network system 1 according to the sixth embodiment. It is an image figure showing the example of a screen of delivery terminal 400 concerning a 7th embodiment. It is an image figure showing the example of a screen of user terminal 500 concerning an 8th embodiment. It is an image figure showing the example of a screen of user terminal 500 concerning a 9th embodiment. It is an image figure showing transition of a screen about delivery at the time of product purchase of user terminal 500 concerning an 11th embodiment. FIG. 21 is an image diagram showing an overall configuration and an operation outline of a network system 1 according to a twelfth embodiment. FIG. 21 is an image diagram showing an overall configuration and an operation outline of a network system 1 according to a twelfth embodiment.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same components are denoted by the same reference numerals. Their names and functions are the same. Therefore, detailed description thereof will not be repeated.
<First embodiment>
<Overall configuration of network system>

  First, the overall configuration of the network system 1 according to the present embodiment will be described. FIG. 1 is an image diagram showing an overall configuration of a network system 1 according to the present embodiment.

  Referring to FIG. 1, a network system 1 according to the present embodiment includes a home information management server 100 that operates a home information management site for providing information as to whether a user is at home or not, and Server 200 that operates an EC site for selling products, a delivery server 300 for a delivery company that delivers purchased goods, and a delivery company that obtains user home information from the delivery server 300 , A user terminal 500 for the user to purchase at the EC site, and a home appliance management server 600 for providing the home information management server 100 with information from home appliances. And

Here, the home appliance is, for example, a device used in a house. The equipment used in the home is not limited to air purifiers, air conditioners, refrigerators, but also household appliances such as microwave ovens, washing machines, self-propelled vacuum cleaners, lighting equipment, TVs, hard disk recorders, music players, and other AV equipment. (Audio / visual) equipment, solar power generation, intercoms, water heaters, cameras, housing equipment such as lighting equipment, and the like may be used. For the sake of explanation, these devices are collectively referred to as home appliances.
<Overview of network system operation>

  Next, an operation outline of the network system 1 according to the present embodiment will be described with reference to FIG.

  (1) First, the user accesses the EC site from the user terminal 500, browses, selects, or purchases a product. At this time, the user inputs designation of whether to provide the home information to the delivery company.

  (2) The EC server 200 receives a user's product purchase command. The EC server 200 requests the home information management server 100 for authentication information for acquiring the home information when the user is permitted to provide the home information.

  (3) The home information management server 100 provides the EC server 200 with the first access token as the first authentication information.

  (4) The EC server 200 transmits the first access token for acquiring home information to the delivery company server 300 together with the delivery request for the purchased product.

  (5) The delivery company server 300 requests the at-home information acquisition authority by transmitting the first access token to the at-home information management server 100.

  (6) The home information management server 100 inquires of the user who purchased the product whether the home information may be provided to the delivery company.

  (7) Using the user terminal 500, the user answers whether or not the home information may be provided to the delivery company.

  Note that when the user has previously input, on an EC site or the like, whether to provide home delivery information to a delivery company, the processing of (6) and (7) may not be performed. .

  (8) When receiving the response indicating that the home information may be provided to the delivery company, the home information management server 100 provides the delivery server 300 with the second access token as the second authentication information.

  (9) After that, when the goods arrive at the nearest pickup place, when the goods are loaded on the truck, or when the staff of the delivery company arrives near the delivery destination of the goods, the deliverer terminal 400 is used. The home information of the delivery destination of the product is requested from the delivery company server 300.

  (10) Using the second access token, the delivery company server 300 requests the home information management server 100 for information indicating whether or not the delivery destination user of the product is at home.

  (11) Upon receiving the second access token, the home information management server 100 requests the home appliance management server 600 for various types of information from home appliances installed at the delivery destination of the product.

  (12) The home information management server 100 determines whether or not the user is at home at the delivery destination of the product based on various types of information from the home appliance management server 600. Note that the home information management server 100 may acquire information indicating whether or not the user is at home at the delivery destination of the product from the home appliance management server 600.

  (13) The home information management server 100 provides home information indicating whether the user is at home to the delivery destination of the product to the delivery company server 300.

  (14) The delivery company server 300 receives the home information and transmits it to the delivery terminal 400 of the staff member delivering the product. As a result, the deliverer terminal 400 of the staff member delivering the product can display at-home information indicating whether the user is at home at the delivery destination of the product or output the voice at-home.

  As described above, in the network system 1 according to the present embodiment, the staff of the delivery company can confirm whether the destination user of the delivery is at home via the delivery terminal 400 and deliver the product. This makes it possible for the user of the destination of the delivery to reduce trouble for re-delivery. In addition, since the first authentication information is provided to the EC site and the second authentication information is provided to the delivery company, the delivery can be performed more safely and smoothly than before.

Hereinafter, a specific configuration of the network system 1 for realizing such a function will be described in detail.
<Hardware configuration of home information management server 100>

  First, one mode of a hardware configuration of the home information management server 100 configuring the network system 1 will be described. FIG. 2 is a block diagram showing a hardware configuration of home information management server 100 constituting network system 1 according to the present embodiment.

  Referring to FIG. 2, home information management server 100 includes a CPU (Central Processing Unit) 110, a memory 120, and a communication interface 160 as main components.

  CPU 110 controls each unit of home information management server 100 by executing a program stored in memory 120. For example, the CPU 110 executes a program stored in the memory 120, and executes various processes described below by referring to various data stored in the memory 120.

  The memory 120 is realized by various RAMs (Random Access Memory), various ROMs (Read-Only Memory), flash memories, and the like. The memory 120 is a USB (Universal Serial Bus) (registered trademark) memory, CD (Compact Disc), DVD (Digital Versatile Disk), memory card, hard disk, IC (Integrated Circuit) card used via an interface. It is also realized by a storage medium such as an optical card, a mask ROM, an EPROM (Erasable Programmable Read-Only Memory), and an EEPROM (Electronically Erasable Programmable Read-Only Memory).

  The memory 120 stores a program executed by the CPU 110, data generated by execution of the program by the CPU 110, input data, a database used for the home information providing service according to the present embodiment, and the like. For example, the memory 120 stores EC site data 121, delivery company data 122, user data 123, and order data 124.

  FIG. 3 is an image diagram showing EC site data 121 according to the present embodiment. Referring to FIG. 3, EC site data 121 stores, for each EC site, a correspondence relationship between an EC site ID, an EC site name, and a contact address of the EC site.

  FIG. 4 is an image diagram showing the delivery company data 122 according to the present embodiment. Referring to FIG. 4, the delivery company data 122 stores, for each delivery company, a correspondence relationship between the delivery company ID, the delivery company name, and the contact information of the delivery company.

  FIG. 5 is an image diagram showing the user data 123 according to the present embodiment. Referring to FIG. 5, user data 123 stores, for each user who uses the EC site, the correspondence between the user ID, the user name, the contact information of the user, and the address of the user.

  FIG. 6 is an image diagram showing order data 124 according to the present embodiment. Referring to FIG. 6, order data 124 includes, for each order, an order ID, an orderer's user ID, information indicating whether or not home information can be provided, and a first access token for acquiring home information. And the correspondence between the second access token and the delivery address of the product.

Returning to FIG. 2, communication interface 160 transmits data from CPU 110 to other servers 200, 300, 600 and terminals 400, 500, 700 via the Internet, a router, or the like. Conversely, communication interface 160 receives data from other servers 200, 300, 600 and terminals 400, 500, 700 via the Internet, a router, or the like, and passes the data to CPU 110.
<Hardware configuration of server 200 at EC site>

FIG. 7 is a block diagram illustrating a hardware configuration of an EC server 200 that operates an EC site configuring the network system 1 according to the present embodiment. One aspect of the hardware configuration of EC server 200 is the same as the one aspect of the hardware configuration of home information management server 100 except for the processing of CPU 210 and the data of memory 220, and therefore, description thereof will not be repeated here.
<Hardware configuration of delivery server 300>

FIG. 8 is a block diagram illustrating a hardware configuration of a delivery agent server 300 as a delivery management device included in the network system 1 according to the present embodiment. One aspect of the hardware configuration of delivery server 300 is similar to one aspect of the hardware configuration of home information management server 100, except for the processing of CPU 310 and the data of memory 320, and the description will not be repeated here. . Note that the delivery management device is not limited to the server.
<Hardware Configuration of Delivery Terminal 400>

  Next, one mode of a hardware configuration of the delivery terminal 400 configuring the network system 1 will be described. FIG. 9 is a block diagram illustrating a hardware configuration of the deliverer terminal 400 according to the present embodiment.

  Referring to FIG. 9, deliverer terminal 400 includes a CPU 410, a memory 420, a display 430, an operation unit 440, and a communication interface 460 as main components.

  The CPU 410 controls each part of the delivery terminal 400 by executing a program stored in the memory 420. More specifically, the CPU 410 executes various processes described below by executing a program.

  The memory 420 stores a program executed by the CPU 410, data generated by execution of the program by the CPU 410, input data such as text and images, and other databases used for the delivery service according to the present embodiment. Remember.

  Display 430 displays an image or text based on data from CPU 410. The operation unit 440 inputs various commands from the user to the CPU 410. Note that the delivery terminal 400 may include a touch panel as the display 430 and the operation unit 440.

Communication interface 460 transmits data from CPU 410 to delivery server 300 via the Internet, a router, or the like. Conversely, communication interface 460 receives data from delivery server 300 via the Internet, a router, or the like, and passes the data to CPU 410.
<Hardware configuration of user terminal 500>

  Next, an embodiment of a hardware configuration of the user terminal 500 configuring the network system 1 will be described. FIG. 10 is a block diagram illustrating a hardware configuration of user terminal 500 according to the present embodiment.

  Referring to FIG. 10, user terminal 500 is, for example, a personal computer, a smartphone, a tablet, or the like used when a user uses an EC site. The user terminal 500 includes a CPU 510, a memory 520, a display 530, an operation unit 540, and a communication interface 560 as main components.

  The CPU 510 controls each unit of the user terminal 500 by executing a program stored in the memory 520. More specifically, CPU 510 executes various processes described below by executing a program.

  The memory 520 stores a program executed by the CPU 510, data generated by execution of the program by the CPU 510, input data such as texts and images, and a database used for other services.

  Display 530 displays an image or text based on data from CPU 510. The operation unit 540 inputs various commands from the user to the CPU 510. Note that the user terminal 500 may include a touch panel as the display 530 and the operation unit 540.

Communication interface 560 transmits data from CPU 510 to home information management server 100 and EC server 200 via the Internet, a router, or the like. Conversely, communication interface 560 receives data from home information management server 100 or EC server 200 via the Internet, a router, or the like, and passes the data to CPU 510.
<Hardware configuration of home appliance management server 600>

  FIG. 11 is a block diagram illustrating a hardware configuration of home appliance management server 600 included in network system 1 according to the present embodiment. One aspect of the hardware configuration of home appliance management server 600 is the same as the one aspect of the hardware configuration of home information management server 100, except for the processing of CPU 610 and the data of memory 620. Absent.

In the present embodiment, home appliance management server 600 stores the correspondence between a plurality of users and a plurality of home appliances. The home appliance management server 600 acquires various information from a plurality of home appliances. For example, each home appliance transmits its own switch ON / OFF information and operation status to the home appliance management server 600. The home appliance management server 600 transmits various types of information obtained from a plurality of home appliances to the home information management server 100. The at-home determination process of the at-home information management server 100 will be described later.
<Information processing in network system 1>

  In the present embodiment, the following processing is executed when the user receives the home information provision service. First, the CPU 510 of the user terminal 500 performs user registration for the home information providing service via the communication interface 560 based on an operation from the user. Alternatively, CPU 510 of user terminal 500 downloads an application of the home information providing service via communication interface 560 based on an operation from the user. However, the user terminal 500 may use the home information providing service via a Web browser without downloading the application.

  Next, as shown in FIG. 12, CPU 510 causes display 530 to display a screen for accepting the designation of a delivery company that is permitted to provide home information, and accepts the user's designation via operation unit 540. Similarly, CPU 510 causes display 530 to display a screen for accepting the designation of an EC site that permits the delivery company to provide home information when purchasing a product, and allows the user to designate via the operation unit 540. Accept. Note that the CPU 510 may receive, via the touch panel or the operation unit 530, an instruction to cancel the permission to provide the home information to the EC site or the delivery company.

  Hereinafter, the information processing of the network system 1 will be described with reference to FIG. FIG. 13 is a sequence diagram illustrating information processing of the network system 1 according to the present embodiment.

  Based on the user operation, the user terminal 500 purchases a product at the EC site via the communication interface 160 (Step S102). The EC server 200 that operates the EC site checks the stock of the product based on the data from the user terminal (Step S104). If the product is in stock, the user inputs information related to delivery.

  Here, the input of information regarding delivery will be described with reference to FIG. FIG. 14 is an image diagram showing transition of a screen related to delivery at the time of product purchase of user terminal 500 according to the present embodiment. CPU 510 of user terminal 500 causes display 530 to display a screen for accepting designation of whether to provide home information to the delivery company (screen 531).

  When the user checks to provide home information to the delivery company, CPU 510 of user terminal 500 causes display 530 to display a screen for inputting a user ID and password of the home information providing service (screen 532). . When the user inputs a user ID and a password, CPU 510 of user terminal 500 requests user authentication of the home information providing service to home information management server 100 via EC server 200 via communication interface 160 (see FIG. 13). Step S106). When the user authentication is successful, the home information management server 100 transmits the first access token to the EC server 200 (Step S108 in FIG. 13).

  CPU 510 of user terminal 500 causes display 530 to display a screen for accepting selection of a home appliance that may be used for acquisition of home information (screen 533). When the user inputs a home appliance selection command, CPU 510 of user terminal 500 causes display 530 to display a screen for accepting selection of a home appliance that may be used for acquiring home information (screen 533). Upon receiving the home appliance selection command, CPU 510 transmits the home appliance selection result to home information management server 100 via communication interface 560, and causes display 530 to display a purchase confirmation page (screen 534).

  On the other hand, if the user does not check the box for providing home information to the delivery company, CPU 510 of user terminal 500 causes display 530 to display a purchase confirmation page (screen 535).

  When the EC site and the home information management site are linked via any one of the user IDs, if the user checks on the screen 531 to provide the home information to the delivery company, the screen The transition from 531 to the screen 533 or the transition from the screen 531 to the screen 534 may be performed.

  After that, the CPU 510 of the user terminal 500 can request information on the use history of the home information from the home information management server 100 via the communication interface 560 according to the instruction from the user. For example, as shown in FIG. 15, CPU 510 causes display 530 to display a history of the delivery agent acquiring home information for each product or each purchase based on data obtained from home information management server 100. .

  Returning to FIG. 13, the CPU 210 of the EC server 200 transmits the first access token to the delivery company server 300 together with the product delivery request via the communication interface 260 (step S110).

  Thereafter, the delivery staff of the delivery company starts to carry the purchased merchandise from the factory or the large collection point to the user's residence. When the delivery staff arrives in the vicinity of the user's residence or departs from the nearest small collection point of the user's residence, the delivery staff operates the delivery terminal 400 to obtain the authority to acquire home information about the user. A request is made to the delivery company server 300 (step S112).

  The CPU 310 of the delivery company server 300 requests the home information management server 100 to acquire home information via the communication interface 360 in response to a request from the deliverer terminal 400 (step S114). The CPU 110 of the home information management server 100 requests the acquisition authority from a delivery company to which the user has previously provided home information, or obtains a request from a delivery company to which the user has not previously provided home information. Determine if the request is for authority.

  If the request is a request for acquisition authority from a delivery company to which the user has previously provided home information, CPU 110 of home information management server 100 executes the processing from step S120.

  On the other hand, if the request is for an acquisition right from a delivery company that does not permit the user to provide the home information in advance, the CPU 110 of the home information management server 100 sends the home information to the delivery company via the communication interface 160 to the user. An inquiry is made as to whether the acquisition authority may be given (step S116). If the user is permitted to grant the home information acquisition authority to the delivery company (step S118), the CPU 110 of the home information management server 100 sends the second access token to the delivery company server 300 via the communication interface 160. Provided (step S120).

  In the present embodiment, thereafter, the user can browse the use history of the home information as shown in FIG. 15 via the user terminal 500. More specifically, thereafter, the home information management server 100 accumulates a history of requests for home information from the delivery company server 300 and a history of providing home information to the delivery company server 300. Then, in response to a request from the user terminal 500, the home information management server 100 sends back the usage history of the home information.

  If the user is not permitted to grant the home information acquisition authority to the delivery company, the CPU 110 of the home information management server 100 transmits the error information to the delivery company server 300 via the communication interface 160.

  The CPU 310 of the delivery company server 300 notifies the delivery terminal 400 of the fact that the right to acquire home information has been acquired via the communication interface 360 (step S122).

  The CPU 410 of the delivery terminal 400 requests the in-home information from the delivery server 300 via the communication interface 460 based on the instruction from the delivery staff (step S124). CPU 310 of delivery company server 300 transmits the second access token and the request for home information to home information management server 100 via communication interface 360 (step S126). The CPU 110 of the home information management server 100 checks the second access token and checks the home information of the delivery destination (step S127). CPU 110 transmits the home information to delivery company server 300 via communication interface 160 (step S128).

  More specifically, the CPU 110 of the home information management server 100 analyzes the operation status of the home appliance corresponding to the purchaser of the product and obtains the probability of the purchaser's residence at home. For example, if the power of one air purifier corresponding to the purchaser is ON, the CPU 110 increases the probability of being at home by plus or minus 0, and if the power of two air purifiers is ON, the CPU 110 increases the probability of being at home by 10%. For example, CPU 110 increases the probability of being at home by 10% when one TV is turned on. For example, CPU 110 increases the probability of being at home by 20% when the television in a specific room is ON. For example, if the electric lock is in the forced lock state, CPU 110 lowers the probability of being at home by 20%.

  For example, CPU 110 may calculate the in-home probability corresponding to a day of the week or a time zone based on past data from home appliances. For example, CPU 110 may receive an input of the home time from the user in advance.

  For example, before receiving the request for the home information from the delivery company server 300, the CPU 110 periodically acquires the information of the corresponding home appliance via the communication interface 160 in advance and updates the home information of the user. Alternatively, when there is a request for home information from the delivery company server 300, the CPU 110 uses the communication interface 160 to acquire information on the corresponding home appliance via the home appliance management server 600. Good.

  Note that the method of acquiring or calculating the probability of the destination being at home in the home information management server 100 is not limited to the above-described method.

  CPU 310 of delivery company server 300 transmits the in-home information to delivery terminal 400 via communication interface 360 (step S130). CPU 410 of deliverer terminal 400 causes display 430 to display the received home information.

When the delivery is completed, the delivery staff inputs to the deliverer terminal 400 that the delivery has been completed. The CPU 410 of the deliverer terminal 400 accepts the completion operation from the delivery staff via the operation unit 440, and transmits to the delivery company server 300 that the delivery has been completed via the communication interface 460 (step S132). The CPU 310 of the delivery company server 300 sends a message to the effect that the delivery has been completed to the home information management server 100 via the communication interface 360 (step S134). CPU 110 of home information management server 100 invalidates the first access token and the second access token of the home information corresponding to the product (step S136).
<Second embodiment>

In the first embodiment, the delivery staff invalidates the first and second access tokens by inputting the end of the delivery to the deliverer terminal 400. However, it is not limited to such a form. For example, the network system 1 may further include a deliverer terminal arranged at a collection place of the purchased merchandise. In the following, a configuration that is significantly different from the first embodiment will be described, and description of other configurations will not be repeated.
<Overall configuration of network system>

  First, the overall configuration of the network system 1 according to the present embodiment will be described. FIG. 16 is an image diagram showing the overall configuration of the network system 1 according to the present embodiment.

Referring to FIG. 16, network system 1 according to the present embodiment includes a deliverer terminal 700 that is accessible to delivery company server 300 and that is installed at a collection site for purchased products.
<Overview of network system operation>

The outline of the operation of the network system 1 according to the present embodiment is the same as that of the first embodiment, and thus the description will not be repeated here.
<Hardware configuration of each device>

First, regarding the hardware configuration of the home information management server 100, the EC server 200, the delivery company server 300, the deliverer terminal 400, the user terminal 500, and the home appliance management server 600 which constitute the network system 1, the first embodiment will be described. Since it is the same, the description will not be repeated here.
<Hardware Configuration of Delivery Terminal 700>

FIG. 17 is a block diagram illustrating a hardware configuration of a deliverer terminal 700 included in the network system 1 according to the present embodiment. One aspect of the hardware configuration of the deliverer terminal 700 is the same as the one aspect of the hardware configuration of the deliverer terminal 400 except for the processing of the CPU 710 and the data of the memory 720, and thus the description will not be repeated here.
<Information processing in network system 1>

  Next, with reference to FIG. 18, a description will be given of processing of the network system 1 that is different from that of the first embodiment. FIG. 18 is a sequence diagram illustrating information processing of the network system 1 according to the present embodiment.

  In the present embodiment, in step S112 of the first embodiment, when starting to carry goods to be purchased from the delivery company's collection place to the user's residence, instead of the driver's delivery terminal 400, the collection place is not used. By operating the deliverer terminal 700 realized by a personal computer or the like installed in the delivery server, a request is made to the delivery company server 300 for the authority to acquire home information on the user (step S212).

  When the delivery is completed, the delivery staff waiting at the pickup site or the like inputs to the deliverer terminal 700 that the delivery is completed. The CPU 710 of the deliverer terminal 700 receives the completion operation from the delivery staff via the operation unit 740, and transmits to the delivery company server 300 that the delivery has been completed via the communication interface 760 (step S232).

Note that the driver may perform either step S212 or step S232 using the delivery terminal 400.
<Third embodiment>

In the third embodiment, when the EC server 200 requests delivery of a product, the EC server 200 notifies the home information management server 100 of the request. Then, when there is a request for the second access token from delivery company server 300, home information management server 100 determines whether or not the notification has been received. The home information management server 100 gives the home information acquisition authority to the delivery company server 300 when the notification is received. In the following, a configuration that is significantly different from the first embodiment will be described, and description of other configurations will not be repeated.
<Overall configuration of network system>

First, the overall configuration and operation outline of the network system 1 according to the present embodiment, and the hardware configuration of each device constituting the network system 1 are the same as those of the first embodiment, and therefore will not be described here. Do not repeat.
<Information processing in network system 1>

  Next, the information processing of the network system 1 that is different from the first embodiment will be described with reference to FIG. FIG. 19 is a sequence diagram illustrating information processing of the network system 1 according to the present embodiment.

  In the present embodiment, the CPU 210 of the EC server 200 receives the delivery date and time from the user terminal 500 in step S102 of the first embodiment.

  Then, the CPU 210 of the EC server 200 transmits the first access token to the delivery company server 300 via the communication interface 260 together with the scheduled date and time of the delivery and the contact information for the delivery of the package (step S309). Further, CPU 210 of EC server 200 transmits, via communication interface 260, the scheduled date and time of delivery, contact information for delivery of the package, and the like to home information management server 100 (step S310). Note that the information may be sent to the home information management server 100 in step S106.

  The CPU 210 of the EC server 200 transmits the delivery request to the delivery company server 300 via the communication interface 260 when approaching the scheduled delivery date and time, that is, a predetermined time before the scheduled delivery date and time, for example, 24 hours before the scheduled delivery date and time. (Step S311). The CPU 210 notifies the delivery company that the delivery has been requested via the communication interface 260 (step S312).

  Thereafter, the delivery staff of the delivery company starts to carry the purchased merchandise from the factory or the large collection point to the user's residence. When the delivery staff arrives in the vicinity of the user's residence or departs from the nearest small collection point of the user's residence, the delivery staff operates the delivery terminal 400 to obtain the authority to acquire home information about the user. A request is made to the delivery company server 300 (step S112).

  The CPU 310 of the delivery company server 300 requests the home information management server 100 to acquire home information via the communication interface 360 in response to a request from the deliverer terminal 400 (step S114).

  The CPU 110 of the home information management server 100 determines whether the target product is within a predetermined period from the scheduled delivery date and time (step S315). And / or CPU 110 determines whether or not a delivery request has been made for the target product. When the target product is within a predetermined period from the scheduled delivery date and time, or when a delivery request has been made for the target product, the CPU 110 of the home information management server 100 allows the user to permit the provision of the home information in advance. It is determined whether the request is for an acquisition right from a delivery company that is present, or is a request for acquisition authority from a delivery company to which the user has not previously been permitted to provide home information.

  If the request is a request for acquisition authority from a delivery company to which the user has previously provided home information, CPU 110 of home information management server 100 executes the processing from step S120.

  On the other hand, if the request is for an acquisition right from a delivery company that does not permit the user to provide the home information in advance, the CPU 110 of the home information management server 100 sends the home information to the delivery company via the communication interface 160 to the user. An inquiry is made as to whether the acquisition authority may be given (step S116). If the user is permitted to grant the home information acquisition authority to the delivery company (step S118), the CPU 110 of the home information management server 100 sends the second access token to the delivery company server 300 via the communication interface 160. Provided (step S120).

  Note that if the target product is not within a predetermined period from the scheduled delivery date and time and if the delivery request has not been made for the target product, and if the user has not been granted permission to acquire the home information to the delivery company, CPU 110 of home information management server 100 transmits error information to delivery agent server 300 via communication interface 160.

  In the present embodiment, the EC server 200 transmits the delivery date and time to the home information management server 100 and the delivery company server 300 (step S309), and transmits a completion notification of the delivery request (step S312). However, the EC server 200 may not transmit the delivery date and time to the home information management server 100 and the delivery company server 300, or may not transmit the delivery request completion notification.

In this embodiment, in step S315, CPU 110 of home information management server 100 determines whether or not the target product is within a predetermined period from the scheduled delivery date and time. More specifically, the CPU 110 may determine whether or not the time is between a predetermined time before the scheduled delivery date and time and the scheduled delivery date and time, or from the scheduled delivery date and time to a predetermined time after the scheduled delivery date and time. May be determined, or may be determined between a predetermined time before the scheduled delivery date and time and a predetermined time after the scheduled delivery date and time. Then, it may be determined whether or not it is within another period based on the scheduled delivery date and time.
<Fourth embodiment>

In the fourth embodiment, the home information management server 100 grants the home information acquisition authority to the delivery company server 300 when the delivery has arrived at the nearest pickup location of the delivery destination. In the following, a configuration that is significantly different from the first embodiment will be described, and description of other configurations will not be repeated.
<Overall configuration of network system>

First, the overall configuration and operation outline of the network system 1 according to the present embodiment, and the hardware configuration of each device constituting the network system 1 are the same as those of the first embodiment, and therefore will not be described here. Do not repeat.
<Information processing in network system 1>

  Next, with respect to the information processing of the network system 1, processing different from that of the first embodiment will be described with reference to FIG. FIG. 20 is a sequence diagram illustrating information processing of the network system 1 according to the present embodiment.

  In the present embodiment, in step S110 of the first embodiment, the CPU 210 of the EC server 200 transmits the first access token to the delivery company server 300 together with a product delivery request (step S110). Thereafter, the staff of the delivery company at the collection site transmits a notification to the effect that the delivery has arrived at the nearest collection site from the delivery terminal 700 to the delivery company server 300 (step S412). CPU 310 of delivery company server 300 transmits the delivery status of the delivery to home information management server 100 via communication interface 360 (step S414).

  Thereafter, the delivery staff of the delivery company starts to carry the purchased merchandise from the factory or the large collection point to the user's residence. When the delivery staff arrives in the vicinity of the user's residence or departs from the nearest small collection point of the user's residence, the delivery staff operates the delivery terminal 400 to obtain the authority to acquire home information about the user. A request is made to the delivery company server 300 (step S112).

  The CPU 310 of the delivery company server 300 requests the home information management server 100 to acquire home information via the communication interface 360 in response to a request from the deliverer terminal 400 (step S114). CPU 110 of home information management server 100 determines whether or not the target product has already arrived at the nearest pickup location of the delivery destination (step S414). When the target product has arrived at the nearest pickup place of the delivery destination, the CPU 110 of the home information management server 100 is a request for acquisition authority from a delivery company to which the user has previously provided home information. Alternatively, it is determined whether the request is a request for acquisition authority from a delivery company that does not permit the user to provide home information in advance.

  If the request is a request for acquisition authority from a delivery company to which the user has previously provided home information, CPU 110 of home information management server 100 executes the processing from step S120.

  On the other hand, if the request is for an acquisition right from a delivery company that does not permit the user to provide the home information in advance, the CPU 110 of the home information management server 100 sends the home information to the delivery company via the communication interface 160 to the user. An inquiry is made as to whether the acquisition authority may be given (step S116). If the user is permitted to grant the home information acquisition authority to the delivery company (step S118), the CPU 110 of the home information management server 100 sends the second access token to the delivery company server 300 via the communication interface 160. Provided (step S120).

If the target product has not arrived at the nearest pickup location of the delivery destination or if the user has not been granted permission to acquire home information to the delivery company, the CPU 110 of the home information management server 100 The error information is transmitted to the delivery company server 300 via the communication interface 160.
<Fifth embodiment>

In the first to fourth embodiments, the network system 1 uses the first access token and the second access token. However, it is not limited to using two access tokens. For example, three or more access tokens may be used, or conversely, one access token may be used. A case where one access token is used will be described as a fifth embodiment. In the following, a configuration that is significantly different from the first embodiment will be described, and description of other configurations will not be repeated.
<Overall configuration of network system>

First, since the overall configuration of the network system 1 according to the present embodiment is the same as that of the first embodiment, the description will not be repeated here.
<Overview of network system operation>

  Next, an operation outline of the network system 1 according to the present embodiment will be described with reference to FIG. FIG. 21 is an image diagram showing an operation outline of the network system 1 according to the present embodiment.

  (1) First, the user accesses the EC site from the user terminal 500, browses, selects, or purchases a product. At this time, the user inputs designation of whether to provide the home information to the delivery company.

  (2) The EC server 200 receives a user's product purchase command. The EC server 200 requests the home information management server 100 for authentication information for acquiring the home information when the user is permitted to provide the home information.

  (3) The home information management server 100 provides the EC server 200 with the first access token as the first authentication information.

  (4) The EC server 200 transmits the first access token for acquiring home information to the delivery company server 300 together with the delivery request for the purchased product.

  (5) After that, when the goods arrive at the nearest pickup place, when the goods are loaded on a truck, or when the staff of the delivery company arrives near the delivery destination of the goods, the deliverer terminal 400 is used. The home information of the delivery destination of the product is requested from the delivery company server 300.

  (6) The delivery company server 300 requests the home information by transmitting the first access token to the home information management server 100.

  (7) The home information management server 100 inquires of the user who purchased the product whether or not the home information may be provided to the delivery company.

  (8) The user answers whether or not the home information may be provided to the delivery company using the user terminal 500.

  Note that when the user has previously input, on an EC site or the like, whether to provide home delivery information to a delivery company, the processing of (6) and (7) may not be performed. .

  (9) The home information management server 100 requests the home appliance management server 600 for various types of information from home appliances installed at the delivery destination of the product.

  (10) The home information management server 100 determines whether or not the user is at home to the delivery destination of the product based on various types of information from the home appliance management server 600. Note that the home information management server 100 may acquire information indicating whether or not the user is at home at the delivery destination of the product from the home appliance management server 600.

  (11) The home information management server 100 provides home information indicating whether the user is at home to the delivery destination of the product to the delivery company server 300.

  (12) The delivery company server 300 receives the in-home information and sends it to the delivery terminal 400 of the staff member delivering the product. As a result, the deliverer terminal 400 of the staff member delivering the product can display at-home information indicating whether the user is at home at the delivery destination of the product or output the voice at-home.

  As described above, in the network system 1 according to the present embodiment, the staff of the delivery company can confirm whether the destination user of the delivery is at home via the delivery terminal 400 and deliver the product. This makes it possible for the user of the destination of the delivery to reduce trouble for re-delivery. In addition, since the first authentication information is provided to the delivery company every time a product is purchased, the delivery can be performed more safely and smoothly than in the past.

Hereinafter, a specific configuration of the network system 1 for realizing such a function will be described in detail. The hardware configurations of the home information management server 100, the EC server 200, the delivery server 300, the delivery terminal 400, the user terminal 500, and the home appliance management server 600 that constitute the network system 1 are the same as those of the first embodiment. Since it is the same, the description will not be repeated here.
<Information processing in network system 1>

  Next, with reference to FIG. 22, a description will be given of information processing of the network system 1 that is different from the first embodiment. FIG. 22 is a sequence diagram illustrating information processing of the network system 1 according to the present embodiment.

  In the present embodiment, CPU 210 of EC server 200 transmits a first access token to delivery company server 300 together with a product delivery request (step S110).

  Thereafter, the delivery staff of the delivery company starts to carry the purchased merchandise from the factory or the large collection point to the user's residence. The delivery staff, when arriving near the user's residence or when departing from the nearest small collection point of the user's residence, operates the delivery terminal 400 to obtain the authority to acquire home information about the user by operating the delivery terminal 400. A request is made to the delivery company server 300 (step S512).

  CPU 310 of delivery company server 300 requests home information from home information management server 100 via communication interface 360 in response to a request from deliverer terminal 400 (step S514). The CPU 110 of the home information management server 100 determines whether the request is for home information from a delivery company to which the user permits the provision of the home information in advance, or the request for home delivery from a delivery company to which the user does not previously permit the provision of the home information. Determine whether the request is for information.

  If the request is for home information from a delivery company to which the user has previously provided home information, the CPU 110 of the home information management server 100 executes the processing from step S528.

  On the other hand, if the request is for home information from a delivery company that does not permit the user to provide home information in advance, the CPU 110 of the home information management server 100 sends the home information to the delivery company via the communication interface 160 to the user. An inquiry is made as to whether or not it may be given (step S116). When the user is permitted to provide the home information to the delivery company (step S118), the home information of the delivery destination is confirmed (step S127). The CPU 110 of the home information management server 100 provides the home information to the delivery company server 300 via the communication interface 160 (step S528).

  If the user is not permitted to provide the home information to the delivery company, the CPU 110 of the home information management server 100 transmits the error information to the delivery company server 300 via the communication interface 160.

  Note that the method of acquiring or calculating the probability of the destination being at home in the home information management server 100 is not limited to the above-described method.

  CPU 310 of delivery company server 300 transmits the in-home information to delivery terminal 400 via communication interface 360 (step S530). CPU 410 of deliverer terminal 400 causes display 430 to display the received home information.

The processing at the end of the delivery is the same as that of the first embodiment, and the description will not be repeated here.
<Sixth Embodiment>

In the first to fifth embodiments, the home information from the home information management server 100 is provided to the deliverer terminal 400 via the delivery company server 300. However, in the sixth embodiment, the deliverer terminal 700 requests at-home information from the at-home information management server 100 without going through the delivery agent server 300. In the following, a configuration that is significantly different from the first to fifth embodiments will be described, and description of other configurations will not be repeated.
<Overall configuration of network system>

First, since the overall configuration of the network system 1 according to the present embodiment is the same as that of the first embodiment, the description will not be repeated here.
<Overview of network system operation>

Regarding an outline of the operation of the network system 1 according to the present embodiment, when the home information management server 100 provides the second access token as the second authentication information to the delivery company server 300, the delivery company server 300 Provides the second access token to the deliverer terminal 400 in the second embodiment. Also, the deliverer terminal 400 requests information indicating whether or not the user to whom the product is to be delivered is at home from the home information management server 100 using the second access token without going through the delivery company server 300. In this point, the third embodiment is different from the first embodiment.
<Hardware configuration of network system 1>

The hardware configurations of the home information management server 100, the EC server 200, the delivery server 300, the delivery terminal 400, the user terminal 500, and the home appliance management server 600 that constitute the network system 1 are the same as those of the first embodiment. Since it is the same, the description will not be repeated here.
<Information processing in network system 1>

  Next, with reference to FIG. 23, a description will be given of information processing of the network system 1 that is different from the first embodiment. FIG. 23 is a sequence diagram illustrating information processing of the network system 1 according to the present embodiment.

  In the present embodiment, when delivery company server 300 acquires the second access token (step S120), CPU 310 acquires delivery authority for home information from delivery terminal 400 via communication interface 360. And a second access token are transmitted (step S622).

  CPU 410 of deliverer terminal 400 transmits the second access token and the request for home information to home information management server 100 via communication interface 460 based on the instruction from the delivery staff (step S624).

  Note that the method of obtaining or calculating the probability of home of the delivery destination in the home information management server 100 is not particularly limited.

  CPU 110 of home information management server 100 confirms the second access token, and sends the home information to delivery terminal 400 via communication interface 160 (step S628). CPU 410 of deliverer terminal 400 causes display 430 to display the received home information.

  When the delivery is completed, the delivery staff inputs to the deliverer terminal 400 that the delivery has been completed. The CPU 410 of the deliverer terminal 400 receives the completion operation from the delivery staff via the operation unit 440, and transmits to the home information management server 100 via the communication interface 460 that the delivery has been completed (step S632). CPU 110 of home information management server 100 invalidates the first access token and the second access token of the home information corresponding to the product (step S136).

  As shown in FIG. 24, when the deliverer terminal 400 requests the delivery company server 300 for the right to acquire home information (step S112), the CPU 310 of the delivery company server 300 transmits the information via the communication interface 360. One access token may be provided to the delivery terminal 400 (step S613). Then, the deliverer terminal 400 may request the at-home information management server 100 to acquire the at-home information without the intervention of the delivery company server 300 (step S614).

  The CPU 110 of the home information management server 100 requests the acquisition authority from a delivery company to which the user has previously provided home information, or obtains a request from a delivery company to which the user has not previously provided home information. Determine if the request is for authority.

  If the request is a request for acquisition authority from a delivery company to which the user has previously provided the home information, the CPU 110 of the home information management server 100 executes the processing from step S620.

  On the other hand, if the request is for an acquisition right from a delivery company that does not permit the user to provide the home information in advance, the CPU 110 of the home information management server 100 sends the home information to the delivery company via the communication interface 160 to the user. An inquiry is made as to whether the acquisition authority may be given (step S116). When the user is permitted to grant the home information acquisition authority to the delivery company (step S118), the CPU 110 of the home information management server 100 sends the second access token to the delivery terminal 400 via the communication interface 160. Provided (step S620).

Subsequent processing is the same as the processing in FIG. 23, and thus description thereof will not be repeated here.
<Seventh embodiment>

In the first to sixth embodiments, the delivery staff holding the deliverer terminal 400 and the delivery staff holding the deliverer terminal 700 input that the delivery has been completed. Is not limited. For example, as shown in FIG. 25, upon delivery, the CPU 410 of the deliverer terminal 400 displays on the display 430 that the first and second access tokens for obtaining home information are invalidated because delivery has been completed. May be output, or a software button 431 for disabling may be displayed, and the user may input an instruction.
<Eighth Embodiment>

  In the first to sixth embodiments, as shown in FIG. 15, the user who has purchased the product can check the usage history of the home information on the user terminal 500. However, in the present embodiment, as shown in FIG. 26, the CPU 510 of the user terminal 500 uses the home information use history and the software button 536a for stopping provision of the home information for each product or order. 536b is displayed on the display 530.

More specifically, after step S120 in FIG. 13, the home information management server 100 accumulates a history requesting the home information from the delivery company server 300 and a history providing the home information to the delivery company server 300. Then, in response to a request from the user terminal 500, the home information management server 100 sends back the usage history of the home information. In addition, in response to a request from the user terminal 500, the home information management server 100 invalidates the first access token and the second access token.
<Ninth embodiment>

  Further, in the sixth embodiment, as shown in FIG. 25, the delivery terminal 400 receives an input indicating that the delivery is completed. In the present embodiment, as shown in FIG. 500 may receive an input indicating that the delivery has been completed.

  More specifically, after step S120 in FIG. 13, the home information management server 100 accumulates a history requesting the home information from the delivery company server 300 and a history providing the home information to the delivery company server 300. Then, in response to a request from the user terminal 500, the home information management server 100 sends back the usage history of the home information. As shown in FIG. 27, the CPU 510 of the user terminal 500 uses the home information use history for each product or order, the software buttons 537a and 537b for stopping the provision of the home information, and the delivery end buttons 537c and 537d. Is displayed on the display 530.

When the software buttons 537a and 537b for stopping provision of the home information are pressed, the user terminal 500 transmits a stop command to the home information management server 100, and the home information management server 100 transmits the first access token and the second Revoke the access token of. When the delivery end buttons 537c and 537d are pressed, the user terminal 500 transmits a stop command to the home information management server 100, and the home information management server 100 invalidates the first access token and the second access token. I do.
<Tenth embodiment>

In the first to ninth embodiments, in the case of a request for acquisition authority from a delivery agent who permits the provision of home information in advance on the screen of FIG. 12, the user performs steps S116 and S118 in FIG. The processing of step S120 is executed without executing the processing of. However, the CPU 110 of the home information management server 100 determines whether or not the request for the acquisition authority is made from the delivery agent to whom the user has previously provided the home information on the screen in FIG. The process of S118 may be performed. Then, if the request is not a request for acquisition authority from a delivery company to which the user has previously provided the home information, the CPU 110 does not execute the processing of steps S116 and S118, and sends the error information to the delivery company server 300. May be notified.
<Eleventh embodiment>

  Alternatively, the home information management server 100 may be configured so as not to receive from the user terminal 500 in advance the designation of a delivery company that permits the provision of the home information as shown in FIG. For example, in the present embodiment, instead of FIG. 14, as shown in FIG. 28, CPU 510 of user terminal 500 uses display 530 to accept designation of whether to provide home information to a delivery company. A screen is displayed (screen 531).

  When the user checks to provide home information to the delivery company, CPU 510 of user terminal 500 causes display 530 to display a screen for inputting a user ID and password of the home information providing service (screen 532). . When the user inputs a user ID and a password, CPU 510 of user terminal 500 requests user authentication of the home information providing service to home information management server 100 via EC server 200 via communication interface 160 (see FIG. 13). Step S106). When the user authentication is successful, the home information management server 100 transmits the first access token to the EC server 200 (Step S108 in FIG. 13).

  CPU 510 of user terminal 500 causes display 530 to display a screen for accepting selection of a home appliance that may be used for acquisition of home information (screen 533). When the user inputs a home appliance selection command, CPU 510 of user terminal 500 causes display 530 to display a screen for accepting selection of a home appliance that may be used for acquiring home information (screen 533). Upon receiving the home appliance selection command, CPU 510 causes display to display a screen for accepting the selection of the delivery company (screen 538). Upon receiving the selection of the delivery company, CPU 510 transmits the selection result of the home appliance to home information management server 100 via communication interface 560, and causes display 530 to display a purchase confirmation page (screen 534 in FIG. 14).

  On the other hand, when the user does not check the box for providing home information to the delivery company, CPU 510 causes display to display a screen for accepting the selection of the delivery company (screen 539). Upon receiving the selection of the delivery company, CPU 510 transmits a delivery company designation command to EC server 200 via communication interface 560, and causes display 530 to display a purchase confirmation page (screen 535 in FIG. 14).

The home information management server 100 receives the designation of a delivery company that permits the provision of the home information as shown in FIG. 12 in advance from the user terminal 500, and, as shown in FIG. May be displayed (screen 538). In this case, when the delivery company selected on screen 538 is the delivery company specified in FIG. 12, CPU 110 of home information management server 100 may issue the first and second access tokens, or screen 538. The home information providing permission delivery company in the user data 123 of FIG. 5 may be updated by the selected delivery company.
<Twelfth embodiment>

  In the first to eleventh embodiments, the network system 1 is connected to a home information management server 100 that operates a home information management site for providing information on whether or not a user is at home via the Internet. An EC server 200 that operates an EC site for selling products, a delivery server 300 for a delivery company that delivers purchased products, and home information of a user obtained from the delivery server 300 by acquiring user home information. A deliverer terminal 400 for outputting the home agent to the staff, a user terminal 500 for the user to purchase on the EC site, and a home appliance management server 600 for providing home information management server 100 with information from home appliances. , Was included.

  However, any of the servers 100, 200, 300, 600 and the terminals 400, 500, 700 may play some or all of the role of another server or part or all of the role of another terminal. . Alternatively, a plurality of servers may play any of the roles of the servers 100, 200, 300, 600 and the terminals 400, 500, 700.

  For example, as described below, the role of the delivery company server 300 may be performed by the delivery terminal 400. This will be described with reference to FIG. FIG. 29 is an image diagram showing an overall configuration and an operation outline of the network system 1 according to the present embodiment. Note that the description of the same configuration and operation outline as in the first embodiment will not be repeated here.

  (1) First, the user accesses the EC site from the user terminal 500, browses, selects, or purchases a product. At this time, the user inputs designation of whether to provide the home information to the delivery company.

  (2) The EC server 200 receives a user's product purchase command. The EC server 200 requests the home information management server 100 for authentication information for acquiring the home information when the user is permitted to provide the home information.

  (3) The home information management server 100 provides the EC server 200 with the first access token as the first authentication information.

  (4) The EC server 200 transmits the first access token for acquiring home information to the deliverer terminal 400 together with the delivery request for the purchased product.

  (5) The deliverer terminal 400 requests the at-home information acquisition authority by transmitting the first access token to the at-home information management server 100.

  (6) The home information management server 100 inquires of the user who purchased the product whether the home information may be provided to the delivery company.

  (7) Using the user terminal 500, the user answers whether or not the home information may be provided to the delivery company.

  Note that when the user has previously input, on an EC site or the like, whether to provide home delivery information to a delivery company, the processing of (6) and (7) may not be performed. .

  (8) When receiving the response indicating that the home information may be provided to the delivery company, the home information management server 100 provides the second access token to the deliverer terminal 400 as the second authentication information.

  (9) After that, when the goods arrive at the nearest pickup place, when the goods are loaded on the truck, or when the staff of the delivery company arrives near the delivery destination of the goods, the deliverer terminal 400 is used. , Using the second access token, requests the home information management server 100 for information indicating whether or not the user of the delivery destination of the product is at home.

  (10) When the home information management server 100 receives the second access token, the home information management server 100 requests the home appliance management server 600 for various types of information from home appliances installed at the delivery destination of the product.

  (11) The home information management server 100 determines whether or not the user is at home at the destination of the product based on various types of information from the home appliance management server 600. Note that the home information management server 100 may acquire information indicating whether or not the user is at home at the delivery destination of the product from the home appliance management server 600.

  (12) The home information management server 100 provides the home terminal information indicating whether or not the user is at home to the delivery destination of the product to the deliverer terminal 400.

  Alternatively, the home information management server 100 may play the role of the home appliance management server 600. This will be described with reference to FIG. FIG. 30 is an image diagram illustrating an overall configuration and an operation outline of the network system 1 according to the present embodiment. Note that the description of the same configuration and operation outline as in the first embodiment will not be repeated here.

  (10) Using the second access token, the delivery company server 300 requests the home information management server 100 for information indicating whether or not the delivery destination user of the product is at home.

  (11) When the home information management server 100 receives the second access token, the home information management server 100 acquires information from one or more home appliances corresponding to the delivery destination user, and, based on the information, the user is at home at the product delivery destination. It is determined whether or not.

(12) Then, the home information management server 100 provides home information indicating whether the user is at home to the delivery destination of the product to the delivery company server 300.
<Summary>

  In the first to twelfth embodiments, the EC management server 200 receives a command to purchase a product and whether or not home information can be provided. And a home information management server 100 that provides home information of a delivery destination in response to a request from the network system 1.

  Preferably, the home information management server 100 provides the delivery management device 300 with the first authentication information via the EC server 200, and receives the home information of the delivery destination based on at least the first authentication information from the delivery management device 300. I will provide a.

  Preferably, the second authentication information is provided to the delivery management device 300 based on the first authentication information from the delivery management device 300, and the home information of the delivery destination is provided based on the second authentication information from the delivery management device 300. I will provide a.

  Preferably, the home information management server 100 receives, via the EC server 200, an instruction to select a home appliance to be used for obtaining home information, and determines whether or not there is a home user at the delivery destination based on information from the selected home appliance. Judge.

  Preferably, the home information management server 100 receives the delivery date and time from the EC server 200 and provides the home information to the delivery management device 300 within a predetermined period from the delivery date and time.

  Preferably, network system 1 further includes deliverer terminals 400 and 700 that can communicate with delivery management device 300. The deliverer terminals 400 and 700 receive and display the home information from the delivery management device 300, and display a screen for receiving an instruction to end the provision of the home information.

  Preferably, delivery management device 300 receives and displays the home information from home information management server 100, and displays a screen for receiving an instruction to end the provision of the home information.

  Preferably, the home information management server 100 acquires the delivery status of the delivery from the delivery management device 300, and provides the home information to the delivery management device 300 after the delivery reaches the nearest pickup place of the delivery destination.

  According to another aspect of the present invention, a processing method for network system 1 including EC server 200 and home information management server 100 is provided. The processing method includes a step in which the EC server 200 receives a command to purchase a product and whether or not to provide home information, and a step in which the home information management server 100 executes Providing the home information of the delivery destination to the delivery management device 300 in response to a request from the delivery management device 300.

  According to another aspect of the present invention, there is provided a server 100 including a communication interface 160 for communicating with the EC server 200 and the delivery management device 300, and a processor 110. The processor 110 accepts permission to provide home information from the EC server 200 via the communication interface 160, and provides the home information of the delivery destination to the delivery management device 300 in response to a request from the delivery management device 300.

  According to another aspect of the present invention, a processing method of server 100 including communication interface 160 and processor 110 is provided. The processing method includes a step in which the processor 110 accepts permission to provide home information from the EC server 200 via the communication interface 160, and a step in which the processor 110 responds to a request from the delivery management device 300 via the communication interface 160. And providing the home information of the delivery destination to the delivery management device 300.

  According to another aspect of the present invention, there is provided a server 200 including a communication interface 260 for communicating with a plurality of terminals 500 and the home information management server 100, and a processor 210. The processor 210 receives a command to purchase a product and whether or not to provide home information from the terminal 500 via the communication interface 260, and transmits permission to provide the home information to the home information management server 100.

  According to another aspect of the present invention, a processing method of server 200 including communication interface 260 and processor 210 is provided. The processing method includes a step in which the processor 210 receives a command to purchase a product and whether to provide home information from the terminal 500 via the communication interface 260, and a step in which the processor 210 executes the home information management server via the communication interface 260. Transmitting a permission to provide home information to 100.

  According to another aspect of the present invention, there is provided a delivery management device 300 including a communication interface 360 for communicating with the EC server 200 and the home information management server 100, and a processor 310. The processor 310 receives the first authentication information from the EC server 200 via the communication interface 360, and acquires the delivery destination home information from the home information management server 100 based on at least the first authentication information.

  According to another aspect of the present invention, a terminal 400 including a communication interface 460 for communicating with the delivery management device 300 and a processor 410 is provided. The processor 410 requests the home information from the delivery management apparatus 300 via the communication interface 460, and acquires the home information of the delivery destination from the delivery management apparatus 300.

  The embodiments disclosed this time are to be considered in all respects as illustrative and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

1: Network system 100: Home information management server 110: CPU
120: memory 121: EC site data 122: delivery company data 123: user data 124: order data 160: communication interface 200: EC server 210: CPU
220: memory 260: communication interface 300: delivery company server 310: CPU
320: memory 360: communication interface 400: delivery terminal 410: CPU
420: memory 430: display 431: software button 440: operation unit 460: communication interface 500: user terminal 510: CPU
520: memory 530: display 700: delivery terminal 710: CPU
720: memory 740: operation unit 760: communication interface

Claims (11)

An EC server that receives a product purchase order and whether or not home information can be provided;
A home information server that provides home information of a delivery destination in response to a request from a delivery management device only within a predetermined period from the delivery date and time of the product based on permission of home information provision from the EC server,
A network system comprising: The home information server,
Providing first authentication information to the delivery management device via the EC server;
2. The network system according to claim 1, wherein home information of a delivery destination is provided based on at least the first authentication information from the delivery management device. 3. The home information server,
Providing second authentication information to the delivery management device based on the first authentication information from the delivery management device;
The network system according to claim 2, wherein home information of a delivery destination is provided based on the second authentication information from the delivery management device. The home information server,
Accepts an instruction to select a device to be used in the house used to obtain home information,
The network system according to any one of claims 1 to 3, wherein it is determined whether or not there is a person at a delivery destination based on information from a device used in the selected home.   5. The delivery server according to claim 1, wherein the home information server receives the delivery date and time from the EC server and provides the home information to the delivery management device within a predetermined period related to the delivery date and time. Network system.   The said home information server acquires the delivery situation of a delivery from the said delivery management apparatus, and provides the said home information to the said delivery management apparatus, after the said delivery arrives at the nearest collection place of a delivery destination, Claims. 6. The network system according to any one of 1 to 5. Further comprising a delivery terminal that can communicate with the delivery management device,
7. The delivery terminal according to claim 1, wherein the delivery terminal receives and displays the home information from the delivery management device, and displays a screen for receiving an instruction to end providing the home information. The described network system.   The network system according to any one of claims 1 to 6, wherein the delivery management device receives and displays the home information from the home information server. A processing method of a network system including an EC server and a home information server,
A step in which the EC server receives a command to purchase a product and whether to provide home information;
The home information server transmits the home information of the delivery destination in response to a request from the delivery management device within a predetermined period from the delivery date and time of the product based on the permission of providing the home information from the EC server. Providing the
A processing method for a network system, comprising: A communication interface for communicating with the EC server and the delivery management device;
With a processor,
The processor receives, via the communication interface, permission to provide home information from the EC server, and within a predetermined period from the delivery date and time of the product, the home information of the delivery destination in response to a request from the delivery management device. To the delivery management device. A server processing method including a communication interface and a processor,
The processor receiving, via the communication interface, permission to provide home information from an EC server;
The processor, via the communication interface, only within a predetermined period from the delivery date and time of the product , providing the home information of the delivery destination to the delivery management device in response to a request from the delivery management device,
A server processing method comprising:

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