JP6612695B2 - Telephone number notification system, call control server, and telephone number notification method - Google Patents

Description

  The present invention relates to a telephone number notification system, a call control server, and a telephone number notification method for notifying a person concerned of a telephone number used in an emergency by a user.

  Conventionally, for example, a method disclosed in Patent Document 1 is known as a method for notifying a third party of a telephone number as his / her contact address. In this method, when a user registers a “disclosure telephone number” and a “caller telephone number” of a disclosure destination in advance and receives from a registered caller terminal, the “disclosure telephone number” ".

JP 2005-51425 A

  However, for example, when a large-scale disaster occurs and a terminal that is normally used becomes unusable, the conventional method cannot be used. That is, since it is difficult to predict a disaster, there is a problem that a telephone number to be newly used after a disaster cannot be registered in advance.

  In recent years, telephone numbers of contacts required for the spread of mobile phones and the enhancement of functions of fixed phones have been registered in these phones. Therefore, if a large-scale disaster such as a large earthquake or a large tsunami occurs and a user suffers from a disaster and the phone that was used during normal use becomes unusable, the user loses contact information. It becomes difficult to get in touch. In addition, since there is no way for a user related person to know the telephone number used by the user at the evacuation destination, there is a problem that the user cannot communicate with the user.

  The present invention has been made in view of these problems, and a telephone number notification system, a call control server, and a telephone number that can notify a third party of a contact address even when the user is in an emergency. The purpose is to provide a notification method.

  The telephone number notification system of the present invention includes a correspondence table that records a first telephone number of a terminal that is normally used by a user and a second telephone number of a terminal that calls the first telephone number, A number management database for recording the first telephone number, situation information indicating whether the user is in a normal or emergency time, and the third telephone number of the terminal used by the user in an emergency in association with each other; When the terminal having the second telephone number calls the first telephone number, the status information of the user of the first telephone number is emergency, and the second telephone number is stored in the correspondence table. The gist of the invention is that the terminal of the second telephone number is provided with a call control server for transmitting the third telephone number if it has been recorded.

The call control server of the present invention is a call control server that performs telephone number notification, and monitors a communication between terminals connected to a network to create a communication history of a user,
A telephone number extracting unit that extracts a first telephone number that a user normally uses and a second telephone number of a terminal that made a call to the first telephone number from the communication history; the first telephone number; A correspondence table creation unit that associates and records the second telephone number in the correspondence table, a third telephone number of a terminal used by the user in an emergency, and a situation that indicates whether the user is normal or emergency Information and a registration unit for registering the first telephone number in a number management database; and when a call is made to the first telephone number from a terminal of the second telephone number, the user of the first telephone number And a transmitter that transmits the third telephone number to the terminal of the second telephone number if the situation information is emergency and the second telephone number is recorded in the correspondence table. And

  The telephone number notification method according to the present invention is a telephone number notification method performed by a call control server, and the correspondence table is provided with a first telephone number of a terminal normally used by a user and the first telephone number. The second telephone number of the called terminal is recorded in association with each other, and the first telephone number, the situation information indicating whether the user is normal or emergency, and the user The situation information of the user of the first telephone number is recorded in association with the third telephone number of the terminal used in an emergency and when the terminal of the second telephone number calls the first telephone number If the second telephone number is recorded in the correspondence table, the third telephone number is transmitted to the terminal having the second telephone number.

  According to the present invention, it is possible to provide a telephone number notification system, a call control server, and a telephone number notification method that can notify a third party of a contact address even when the user is in an emergency.

It is a figure which shows the structural example of the telephone number notification system of this Embodiment. It is a figure which shows the function structural example of the call control server of this Embodiment. It is a figure which shows the operation | movement flow of the telephone number notification method which the call control server of this Embodiment performs. It is a figure which shows an example of a communication history. It is a figure which shows the operation | movement flow of a registration part. It is a figure which shows an example of a white list. It is a figure which shows an example of the operation | movement flow of the white list preparation part shown in FIG. It is a figure which shows an example of the number management database shown in FIG.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. The same reference numerals are given to the same components in a plurality of drawings, and the description will not be repeated.

  FIG. 1 shows a configuration example of the telephone number notification system 1 of the present embodiment. The telephone number notification system 1 includes a call control server 10, a correspondence table 20, a number management database (hereinafter referred to as a number management DB) 30, and a network 40.

  The network 40 is, for example, a telephone line network. The telephone line network may be an exchange line network or an IP (Internet Protocol) network. Via the network 40, the terminal 2 of the first telephone number used by the user in the normal time, the terminal 3 of the second telephone number used by a related person such as the user's acquaintance or friend, and used in the emergency by the user The terminal 4 with the third telephone number to be connected is connected.

  FIG. 1 shows an example in which the call control server 10, the correspondence table 20, and the number management DB 30 are also connected via the network 40. The correspondence table 20 and the number management DB 30 may be included in the call control server 10.

  Here, an emergency is a situation in which a user suffers from a large-scale disaster such as a large earthquake or a large tsunami and can no longer carry out daily life. Emergency is not limited to large-scale disasters.

  In the following description, the case where the user is affected will be described. A situation is assumed in which a telephone or mobile phone used by a user at a normal time becomes unusable due to a disaster, and the affected user has evacuated to a refuge in the affected area. The third telephone number is, for example, a telephone number of a fixed telephone at the evacuation center in the situation.

  The telephone number notification system 1 includes a correspondence table 20 that records a first telephone number of a terminal that is normally used by a user and a second telephone number of a terminal that has called the first telephone number, A number management DB 30 that records a telephone number, status information indicating whether the user is normal or emergency, and a third telephone number of the terminal 4 used in an emergency by the user in association with each other; When a call is made from the terminal 3 of the telephone number to the first telephone number, the second telephone number is recorded if the status information of the user of the first telephone number is emergency and the second telephone number is recorded in the correspondence table 20. The telephone number terminal 3 includes a call control server 10 that transmits the third telephone number.

  According to the telephone number notification system 1 according to the embodiment, it is possible to notify a third party of a contact information even when the user is in an emergency. That is, the third telephone number of the terminal 4 used by the user in an emergency can be notified to the terminal 3 having the second telephone number used by the third party.

  Here, FIG. 2 which shows the function structural example of the call control server 10 is referred. The call control server 10 includes a communication history creation unit 11, a telephone number extraction unit 12, a correspondence table creation unit 13, a transmission unit 14, a registration unit 15, and a communication interface 16. In FIG. 2, the notation of the functional configuration related to general call control processing performed by the call control server 10 is omitted.

  The communication interface 16 is an interface that connects the functional component of the call control server 10 and the network 40. FIG. 2 shows an example in which the correspondence table 20, the number management DB 30, and the call control server 10 are connected via the network 40. Although omitted in FIG. 2, the call control server 10 includes a terminal 2 that is normally used by a user via the network 40, a terminal 3 that is a second telephone number that is used by a related party, and an emergency user. Connect to the terminal 4 of the third telephone number used sometimes (see FIG. 1).

(Phone number notification method)
Here, the telephone number notification method performed by the call control server 10 will be described with reference to FIG. Reference is also made to FIG.

  The communication history creation unit 11 monitors communication between terminals connected to the network 40 and creates a user communication history 110 (step S1). Here, the term “between terminals” refers to communication between the terminal 2 and the terminal 3, for example. The communication history creating unit 11 creates a communication history 110 for communication between all terminals managed by the call control server 10.

  FIG. 4 shows an example of the communication history 110. The reception telephone number is, for example, the first telephone number (03-1234-5678) of the terminal 2. The calling telephone number is, for example, the second telephone number (050-123-4567) of the terminal 3. The start time is a communication start time. The end time is the communication end time. The start time and end time can be recorded in seconds. The communication time can be obtained from the start time and the end time.

  The communication history 110 also records communications from a plurality of second telephone numbers with respect to the first telephone number. The second telephone number (043-125-5432) is a telephone number of a terminal not shown in FIG. One first telephone number and the second telephone number of the terminal that has made a call to the first telephone number are associated with each other to form one communication history (A data). A group of second telephone numbers of terminals that have called the first telephone number (011-345-6789) of another user's terminal constitutes B data. As described above, the communication history 110 is constituted by a large number of groups of a plurality of second telephone numbers associated with one first telephone number.

  The telephone number extraction unit 12 extracts, from the communication history 110, the first telephone number of the terminal that the user normally uses and the second telephone number of the terminal that has called the terminal with the first telephone number (step S2). ). From the communication history 110 shown in FIG. 4, the first telephone number (03-1234-5678) and the second telephone number (050-123-4567) corresponding to the first telephone number (043-125-5432) Is extracted. Also, the first telephone number (011-345-6789), the second telephone number (03-123-6701), (0422-58-3456), and (043-452-6453) are extracted.

  The correspondence table creation unit 13 creates the correspondence table 20 in which the second telephone number of the terminal that made the call is associated with the first telephone number and recorded (step S3). The correspondence table 20 may be referred to as a white list. The white list is a synonym of the black list, and is a list of objects that need not be wary. A specific method for creating the correspondence table 20 will be described later.

  The transmission unit 14 searches the number management DB 30 with the first telephone number extracted by the telephone number extraction unit 12 (YES in step S5), and the status information of the user who uses the terminal with the first telephone number is emergency. (Step S6), the third telephone number is transmitted to the terminal of the second telephone number (steps S7 and S8). When there are a plurality of number management DBs, the transmission unit 14 (call control server) searches other number management DBs with the first telephone number.

If the first telephone number is not registered in the number management DB 30 (NO in step S5),
If it is not an emergency (NO in step S6), and if the second telephone number is not registered in the correspondence table 20 (NO in step S7), the third telephone number is not transmitted.

(Registration Department)
Next, the operation will be described with reference to the operation flow of the registration unit 15 shown in FIG.

  The registration unit 15 manages number by associating the third telephone number of the terminal used by the user in an emergency, the situation information indicating whether the user is normal or emergency, and the first telephone number. Register in DB30. The registration of the third telephone number, the status information, and the first telephone number is performed based on the user's request (YES in step S9).

  When the user wants to receive communication from the related person at the terminal of the third telephone number after the disaster, the user registers the third telephone number in the number management DB 30 (step S10). Then, the situation information is set in an emergency (step S11). The status information is, for example, 1-bit information, and the bit is set to 1 in an emergency. In the normal case, it is reset to zero. Subsequently, the user registers the first telephone number in the number management DB 30 via the registration unit 15 (step S12).

  The operations in steps S9 to S12 described above are repeated each time in response to a user registration request.

[Correspondence table]
FIG. 6 shows an example of the correspondence table 20. The correspondence table 20 is composed of a set of a first telephone number of a terminal that is normally used by a user and a second telephone number of a terminal that calls the terminal having the first telephone number. Note that the identifier shown in the first column in FIG. 6 may be omitted.

  A method of creating the correspondence table 20 will be described with reference to FIG. The correspondence table 20 extracts, for example, the top ten second telephone numbers having the longest call time with respect to the first telephone number in the call history 110 (step S30). And the 2nd telephone number extracted with respect to the 1st telephone number is recorded, and the corresponding | compatible table 20 is created (step S31).

  As described above, the correspondence table 20 associates the first telephone number included in the communication history 110 with the second telephone number of the terminal from the highest communication time to the predetermined order for the first telephone number. There may be. By creating the correspondence table 20 with the first telephone number and the second telephone number having a long talk time, the second telephone number of the person who needs to be contacted after the disaster without requiring any special operation. Can be extracted.

  In addition, the second telephone numbers of the terminals from the top with the highest number of calls to the predetermined rank may be extracted. That is, the correspondence table 20 associates the first telephone number included in the communication history 110 with the second telephone numbers of the terminals from the highest number of calls made to the first telephone number to a predetermined rank. May be.

  As described above, the correspondence table 20 can be automatically created from the communication history 110. That is, it is possible to specify the telephone number of the other party that the user wants to know his / her telephone number in an emergency without performing any special operation.

(Modification)
Although the transmission part 14 showed the example which searches a 2nd telephone number by using a 1st telephone number as a key, it is not limited to this example. The transmission unit 14 may search for the second telephone number using the identifier as a key.

  An example of the number management DB 30 when searching for the second telephone number using the identifier as a key is shown in FIG. The number management DB 30 may store the third telephone number, the identifier, and the situation information in association with each other. That is, an identifier for identifying the user may be recorded instead of the first telephone number.

  In this case, the correspondence table 20 records an identifier associated with the first telephone number. The identifier may be anything as long as it can be identified, such as a unique number, my number, or biological information. If the identifier and the first telephone number are associated with each other, the first telephone number recorded in the correspondence table 20 shown in FIG. 6 is not necessary.

  As described above, according to the telephone number notification system of the present embodiment, a contact address can be notified to a third party even when the user is in an emergency. The notification can notify only the specific caller (second telephone number), for example, the telephone number of the evacuation site (third telephone number). In addition, the victim can specify the destination to be notified even if there is no record of the information (phone number) of the destination to be notified of his / her telephone number.

  In addition, a specific caller can be selected without any special operation. Moreover, even if the shelter phone is shared, useless calls are not generated. Further, the caller can call the evacuation site of the disaster victim by the transfer function of the call control server 10 without performing any special operation.

  Although the present embodiment has been described by taking as an example a case where a user suffers from a disaster, the present embodiment can also be applied to other cases. For example, although it is not an emergency, the period of overseas travel may be handled in the same way as an emergency. For example, the telephone number of the terminal of the hotel where you stay can be notified to the parties concerned as the third telephone number.

  In the above embodiment, the call control server 10, the number management DB 30, and the correspondence table 20 are connected via the network 40. However, the present invention is not limited to this example. The number management DB 30 and the correspondence table 20 may be included in the call control server 10. That is, the telephone number system 1 can also be configured with a single call control server 10. As described above, the present invention is not limited to the above-described embodiment, and various modifications are possible within the scope of the gist.

1: Telephone number notification system 2, 3, 4: Terminal 10: Call control server 11: Communication history creation unit 12: Telephone number extraction unit 13: Correspondence table creation unit 14: Transmission unit 15: Registration unit 16: Communication interface 20: Correspondence table 30: Number management database 40: Network

Claims (6)

A correspondence table that records a first telephone number of a terminal that is normally used by a user and a second telephone number of a terminal that calls the first telephone number in association with each other;
A number management database for recording the first telephone number, situation information indicating whether the user is in a normal or emergency time, and the third telephone number of the terminal used by the user in an emergency in association with each other; ,
When a call is made from the terminal with the second telephone number to the first telephone number, the status information of the user with the first telephone number is emergency, and the second telephone number is recorded in the correspondence table. A telephone number notification system comprising: a call control server that transmits the third telephone number to the terminal of the second telephone number if completed.   2. The telephone number notification system according to claim 1, wherein the second telephone number in the correspondence table is a telephone number of a terminal from the highest number of calls made to the first telephone number to a predetermined order.   2. The telephone number notification system according to claim 1, wherein the second telephone number in the correspondence table is a telephone number of a terminal from a highest communication time to a predetermined order for the first telephone number. The number management database records an identifier for identifying the user instead of the first telephone number;
4. The telephone number notification system according to claim 1, wherein the correspondence table records the second telephone number and the identifier in association with the first telephone number. 5. A call control server for notifying a telephone number,
A communication history creation unit that creates a communication history of a user by monitoring communication between terminals connected to the network;
A telephone number extracting unit for extracting, from the communication history, a first telephone number used by a user at a normal time and a second telephone number of a terminal that has called the first telephone number;
A correspondence table creation unit for associating and recording the first telephone number and the second telephone number in a correspondence table;
A third telephone number of the terminal used by the user in an emergency, status information indicating whether the user is normal or emergency, and a registration unit for registering the first telephone number in a number management database;
When a call is made from the terminal with the second telephone number to the first telephone number, the status information of the user with the first telephone number is emergency, and the second telephone number is recorded in the correspondence table. A call control server comprising: a transmission unit that transmits the third telephone number to the terminal of the second telephone number if completed. A telephone number notification method performed by a call control server,
In the correspondence table, record the first telephone number of the terminal that the user normally uses and the second telephone number of the terminal that made the call to the first telephone number,
In the number management database, the first telephone number, situation information indicating whether the user is normal or emergency, and the third telephone number of the terminal used by the user in an emergency are associated and recorded. And
When a call is made from the terminal with the second telephone number to the first telephone number, the status information of the user with the first telephone number is emergency, and the second telephone number is recorded in the correspondence table. If it is already completed, the third telephone number is transmitted to the terminal of the second telephone number.

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